Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
GMC
SIERRA 1500
(2020) - FUEL/PROPULSION SYSTEM
Apr 22, 2026
Incident date: Apr 18, 2026
First purchased this car from a dealership in 2023, used at128,051 miles. Did not have any problems with it in the first year I would say. Then suddenly while driving down the road the epc light would come on limiting my speed to 4,000 rpm. It would come on and off also causing my check engine light to come on and off. It has now become more frequent, the epc and check engine lights will come on a... Read more
Incident date: Dec 31, 1969
During a routine start up of the vehicle, I received countless errors and warnings that caused the vehicle to be determined unsafe to operate. Drive system, Air Suspension, Loose wheel warning, Lane change warning, blind spot indicator malfunctions. There is an exhaustive list of errors that were received, over 10 different malfunctions with one stating to drive slow at a max rate of 35mph. This h... Read more
Incident date: Jul 19, 2024
While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approxi... Read more
Incident date: Feb 27, 2026
When driving the car the first time this happened on April 19, 2026 I excellerated after stop light to cross a highway. That is when the car started sputtering and the check engine light started flashing it would only go 5 miles per hour, I then pulled to the side of the highway turned the car off restarted the car check engine light was then turned off I excelerated. The check engine light star... Read more
Incident date: Apr 20, 2026
I experienced repeated stalling, loss of drive power while on the highway, limp mode, and all dashboard warning lights over several years. I brought the vehicle to an authorized Honda dealership multiple times and specifically asked whether these symptoms were related to the known fuel pump recall. Each time I was told the recall was not the cause. I was also told recall parts were unavailable or ... Read more
Incident date: Apr 14, 2026
MY VEHICLE HAS HAD A FUEL INJECTOR RECALL SINCE 07/2025. MY CAR HAS GRADUALLY STARTED TO IDLE AND DROP RPMS. IT STARTS WHEN THE VEHICLE WAS ONLY IN PARK AND NOW IT IS HAPPENING WHEN I AM IN DRIVE AND FOOT IS ON THE BRAKE. I AM NOT SURE WHAT TO DO BECAUSE OF THE OPEN RECALL WITH NO REPAIR OPTIONS IN SIGHT ALMOST A YEAR LATER.
Incident date: Apr 18, 2026
On April 14, 2026, my 2019 Hyundai Sonata was parked at a retail store parking lot. Returning from the store, I attempted to start the car, and it did not start. I attempted to start it again, and I saw smoke coming out from under the hood. I immediately exited the vehicle and opened the hood. I saw open flames coming out of the engine area, about 4” high. I called 911 and waited about 10 minute... Read more
Fire
Incident date: Apr 22, 2026
After vehicle acting like it isnt getting power and trying to die, I pulled into a gas station and turned it off. When I went to restart it, the vehicle kept turning over and over automatically not wanting to start and the engine light came on. I let it sit for about 5 minutes and tried again. It did same thing. I tried a 3rd time pushing the gas pedal and it finally started. I made it home 2... Read more
KIA
CARNIVAL HYBRID
(2025) - FUEL/PROPULSION SYSTEM
Apr 22, 2026
Incident date: Apr 6, 2026
Mercedes-Benz is taking 6 to 8 months to replace the high-voltage battery due to the recall mentioned below. Even after an 8-month wait, no guaranteed ETA is provided to resolve the issue. Manufacturer Recall Number2026020004 NHTSA Recall Number26V073 Recall StatusRecall Incomplete, remedy not yet available Summary Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determi... Read more
Incident date: Apr 21, 2026
4/6/2026 vehicle stalled in traffic multiple times, entered "Limp Mode", unable to accelerate after stopping or after deceleration. I had to press the gas to the floor to get the vehicle to move. While driving, if I had to brake or lay off the gas at all, the vehicle would not accelerate back to the original speed quickly. This put myself and my four children at risk of being rear-ended. I dro... Read more
Incident date: Apr 22, 2026
ICCU failed after 49,059 miles. Levels 1&2 charging do not work. I must use DCFC to charge the car.
Incident date: Apr 21, 2026
Due to the two unrepaired recalls my family’s safety is at risk. The recalls could cause a fire or crash and with no remedy available my family is unsafe in this vehicle
CHEVROLET
SILVERADO 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 22, 2026
Incident date: Apr 4, 2026
A fuel system-related safety recall (SC356) remains incomplete on the vehicle. The vehicle was taken to an authorized Kia dealership in Jersey City, NJ, where I was informed that the recall repair had been completed. I paid for towing to the dealership for this repair. However, after picking up the vehicle, it immediately began exhibiting worsening symptoms, including engine shaking, rough operat... Read more
CHEVROLET
SILVERADO 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 22, 2026
Incident date: Apr 4, 2026
Vehicle: 2022 Volkswagen Taos Mileage at Incident: 61,170 On April 21, 2026, while driving shortly after leaving my home, the EPC (Electronic Power Control) warning light suddenly illuminated and the engine warning light began flashing rapidly. The vehicle immediately began jerking, hesitating, and losing power. It started slowing down unexpectedly while in motion. This created a serious safety ... Read more
TESLA
CYBERTRUCK
(2024) - FUEL/PROPULSION SYSTEM
Apr 22, 2026
Incident date: Apr 9, 2026
I Was traveling home one night and the truck shut off while driving and lost all power, loosing all steering, braking power aswell as all my lights while traveling down the road in the dark. . When I went to start it again all I would get was a cranking noise but no firing. After 30 minutes of waiting the truck started again. In which I drove it 3 more miles before it shut down again. After that i... Read more
Incident date: Apr 21, 2026
Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.
Incident date: Apr 17, 2026
Vehicle slow cranks when engine is being turned on. When driving and rpm reaches over 2000, vehicle stalls and puts the owner at risk of crash or injury. All warning lights are turned on. Safety is at risk due to the vehicle stalling It has been confirmed by an independent service center. The Honda dealership has refused service and refused on honoring recall due to VIN not listed on recall num... Read more
TOYOTA
HIGHLANDER
(2023) - FUEL/PROPULSION SYSTEM
Apr 21, 2026
Incident date: Apr 21, 2026
The car has a very strong gas smell, especially when full.
NISSAN
PATHFINDER
(2026) - FUEL/PROPULSION SYSTEM
Apr 21, 2026
Incident date: Feb 7, 2026
After Honda Safety Recall 24‑027 (“Replace the fuel pump motor”) was performed on my 2018 Honda Civic Si at an authorized Honda dealership, the vehicle began exhibiting fuel‑system‑related issues that did not exist prior to the recall work. Within one day of the initial recall repair, the vehicle developed hard‑start/extended‑crank behavior. The dealership later reported they had pin... Read more
Incident date: Jan 8, 2024
The battery does not charge. Warning lights activated to check EV system. This first occurred about two months ago. Dash lights spontaneously resolved, but MIL light has remained on in Nissan App since that time. Dealership service initially said to return with vehicle when dash light and message reappeared. Potential garage/house or parking lot fire as there exist reports of 2026 LEAFs spontane... Read more
Incident date: Apr 19, 2026
Since moving here to Nevada in 2023, I’ve had several oil changes. After about 1200 I have to add mother oil to the car. I’ve gone back three times to 5 min oil change to get free refills since they offer free top offs after your initial oil change. I than took a deep dive on the internet and discovered that the Volvo XC90, 2016 had issues with oil consumption, but never informed me of this i... Read more
Incident date: Apr 21, 2026
Throttle response intermittent problem no acceleration since new. No codes available. When entering traffic engine stall factor flat spot. Been to dealer many times (Bud Clary) and just recently (04/26) confirmed the fuel pump is the problem. Unable to confirm because of no "codes". Will not replace or register for recall without proper codes. No check engine lamp. No inspection by police or insur... Read more
Incident date: Apr 4, 2026
[Incident Description & Manufacturer's Bad Faith] On April 6, 2026, an authorized Honda dealership (McConnell Honda in Montgomery, AL) diagnosed my vehicle (2019 Honda Odyssey EX-L, 143,097 miles) with DTC P219A (Rec replacing fuel injector set and fuel feed pipe at this time), requiring a fuel injector replacement. This exact mechanical failure is documented in Honda’s official Service Bullet... Read more
DODGE
GRAND CARAVAN
(2019) - FUEL/PROPULSION SYSTEM
Apr 21, 2026
Incident date: Apr 13, 2026
currently leaking raw fuel under the hood (matching Recall 15F7) and stalling after fill-ups (matching Recall 24V110000). I am requesting a Specialized Safety Review and Goodwill Assistance to cover the repair because this is a documented manufacturing defect, not wear-and-tear." 2. Leverage the "Suction Jet Pump" Investigation There is a current investigation (as of early 2026) because VW’s rec... Read more
VOLKSWAGEN
ATLAS
(2025) - FUEL/PROPULSION SYSTEM
Apr 21, 2026
Incident date: Apr 20, 2026
My car had extended crank, shaking/jerking while driving, engine failed and cut off in traffic. Tried to restart extended crank, still shaking/jerking while driving, sparking in the engine and engine failed and cut off in traffic. I was terrified didn't know if the car was going to be on fire when I heard the spark in the engine on the highway. Not only did this failure of the part put myself in d... Read more
Incident date: Apr 16, 2026
System/Component Involved: Fuel System / Fuel Injectors / High-Pressure Fuel Joint Pipe Description of Incident and Safety Risk: My 2017 Honda CR-V (1.5T engine) experienced a fuel system failure evidenced by DTC P0172 and a failed AF cylinder test, confirmed by an authorized Honda dealer. This failure leads to engine hesitation and power loss, creating a safety hazard during operation. More cri... Read more
Incident date: Apr 18, 2026
Kia has a recall (Campaign SC 368) on a fuel pipe that may be defective causing a gas leak leading to fire. I called the dealer I bought the vehicle from to request an inspection of the part. I was told Kia will not send letters out until June 2 so dealers are under no obligation to inspect the impacted area before then. Why should a family have to wait six weeks or more on such a critical issu... Read more
Incident date: Oct 1, 2024
Repeated concerns involving the reliable response to pressing the gas pedal. Directly after purchase notified dealership the vehicle felt unsafe to drive. That pressing the gas pedal did not guarantee the vehicle would predictably move forward. Response ranges from high rpm with no forward propulsion, delayed response with eventual slow or regular movement, high rpm with no forward movement when t... Read more
Incident date: Mar 22, 2026
Have replaced every part in the fuel system. Pumps, modules, etc. and it continues to have issues. Now a fuel smell issue. These cars have constant issues and need a full recall. Still has issues and have had multiple times it stopped running due to the fuel system issues. Attached is most recent receipt
MERCEDES-BENZ
GLE 450
(2020) - FUEL/PROPULSION SYSTEM
Apr 21, 2026
Incident date: Apr 18, 2026
2017 Chevrolet Equinox Premier certified pre-owned vehicle experienced multiple safety-related defects. 1. REPEATED STARTING FAILURES (electrical/battery/starter system): - March 17, 2026: Complete battery failure, vehicle would not start. AAA/GM Roadside Assistance called. Dealer inspected but could not diagnose root cause or explain battery drain. Preceded by unusually loud windshield wiper mot... Read more
Incident date: Mar 12, 2026
I was traveling on the freeway at approximately 65 miles per hour. I slowed to approximately 50 miles per hour to pass a disabled vehicle and began accelerating again when the dash displayed a message that said "Stop Safely- Vehicle will Shut off soon" the check engine light, a red turtle light also lit up. I had to make a quick maneuver to the far right lane putting myself and other vehicles at... Read more
Incident date: Apr 20, 2026
Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting firs... Read more
Incident date: Apr 20, 2026
The vehicle experienced a safety-related issue involving the hybrid system, which may cause sudden loss of power while driving. This issue is associated with a manufacturer recall (Toyota campaign 25TB15). Due to the risk of power loss, the vehicle was deemed unsafe to drive. The vehicle was taken to a dealership for repair, where the issue was confirmed. However, no repair has been completed. T... Read more
Incident date: Apr 20, 2026
The electrical system in my 2023 Mitsubishi Outlander has repeatedly malfunctioned since September 2023. The primary failure involves the dashboard completely shutting down while the vehicle is in motion, resulting in the loss of critical driving information such as speed and system warnings. The issue is intermittent but ongoing and may be available for inspection upon request. This failure creat... Read more
Incident date: Mar 12, 2026
My fiancé was driving the car normally on the elevated interstate at about 130 in the morning central time on Monday, April 20 when the suddenly burst into flames! The entire vehicle is destroyed bumper-to-bumper the fuel pump on these models are apparently reason for recalls because of this exact reason.my fiancé's life was endangered because of this fire.thank Goodness there was no collision.p... Read more
Fire
Incident date: Apr 20, 2026
On March 28, 2026, the check engine light illuminated on my 2017 Honda CR-V EX (VIN [XXX] ) at 59,057 miles. I pulled diagnostic trouble codes with a consumer OBD-II reader and recorded P0301, P0302, and P0303. On March 30, 2026, I contacted American Honda Customer Service to request goodwill repair assistance. I was told to obtain an authorized dealer diagnostic and resubmit. I did so. On March 3... Read more
Incident date: Apr 8, 2026
While operating the vehicle under normal driving conditions, the engine experienced a significant loss of power and reduced acceleration. The issue is believed to be related to turbocharger failure within the engine system. The loss of power created a safety concern, particularly when attempting to merge into traffic and maintain highway speeds. The vehicle did not respond as expected when accele... Read more
Incident date: Apr 5, 2026
bought that as used at low milage with good service history indicated with pcm twice made me believe to trust as reliability and regular check ups. carfax is not really honest, as well as I learned that powertrain itself has nothing to mechanism but actually programing meaning actual PCM itself has troubleshoots and not at its stability. It caused no speed on dash board sometimes even though got s... Read more
JEEP
GRAND CHEROKEE L
(2022) - FUEL/PROPULSION SYSTEM
Apr 20, 2026
Incident date: Apr 1, 2026
Car power shut off while driving on the highway to church and almost got in an accident. Pulled to the side and smelled smoke. Lifted the back seat and opened the fuse box and looked. Lifted the fuel pump fuse and it was burnt. Me and my family got stuck on the side of the highway instead of church and spending time on a holiday.
Incident date: Apr 16, 2026
On March, while I was leaving to take my children to school, I discovered a loud, heavy metallic knocking sound coming from the engine of my 2019 Ram 1500 Classic. As I depressed the gas pedal, the knocking frequency increased immediately with the engine RPMs. Prior to this total failure, I had noticed the truck feeling hesitant and "stuttering" when I was trying to accelerate from red lights in t... Read more
Incident date: Jan 2, 2026
The Fuel pump module was a recall under N222372310 - Safety Recall in 2023. This recall was complete by a dealership. The recall fuel pump module assembly It was replace July 2023 with part number Fuel Pump Module 84782007. On April 13, 2026 (33 months later) the car would not start, if it did start it was stall and die. When it also run rough if it would start, then die again. I had to have the c... Read more
Incident date: Sep 3, 2020
What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a r... Read more
Incident date: Apr 17, 2026
1st Incident: Merging on to the freeway car started to stall but was able to safely make it off the freeway at next exit. Less than 2 miles was unable to accelerate to properly merge on freeway. A slow merge & slow driving on to a freeway is extremely dangerous. 2nd Incident: 6 months later, Nov. 2023. Driving about 65-70 MPH on the freeway with my son, the car started to stall again. I was able t... Read more
Incident date: Dec 31, 2025
What component or system failed or malfunctioned? The engine (piston rings) and catalytic converter failed. The catalytic converter is available for inspection upon request. How was safety put at risk? The engine ran low on oil without any external leak, causing warning lights and engine rattling. Low oil pressure can lead to sudden engine seizure or fire. The failed catalytic converter can clo... Read more
Incident date: Apr 18, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel delivery system – specifically the low-pressure fuel pump failed, causing poor engine performance and ultimately requiring replacement. The repair was completed by an authorized Alfa Romeo dealer. 2. How was your safety or the safety of others put at risk? The vehicle began running rough... Read more
Incident date: Feb 1, 2022
April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, wh... Read more
Incident date: Apr 20, 2026
I own a 2010 Honda Accord. While driving at various speeds, the vehicle jerks, and fails to accelerate as intended while depressing the accelerator pedal on the hwy. The check engine warning light VSA is on. In 2022, I had Honda replace the engine, However, just after the warrenty expired, I started to experince the same issues. The vehicle has been sitting since 2023, and so I have it in the shop... Read more
Incident date: Dec 1, 2023
Vehicle stalls when trying to accelerate. Stalled in the middle of intersection with on coming traffic numerous times
Incident date: Apr 19, 2026
I felt ill for a few months. Started to smell gasoline in my garage and inside the car. When I sent in, the Fuel Feed Hose was leaking and not attached and damaged. My car could have blown up at any time, and I inhaled fumes probably for months
Incident date: Apr 18, 2026
We have had multiple incidents when the car is at a stop light with the idle stop not active, the vehicle engine will just die. The light turns green and the vehicle is not running, it will take multiple times pushing the start button for it to start back up. This has resulted in multiple almost rear end incidents due to other drivers assuming we would go when light turned green. More recently ... Read more