Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: May 5, 2026

I am submitting a formal safety complaint regarding my 2022 Kia Sorento, which is experiencing a dangerous and recurring loss of engine power during acceleration. This issue presents a significant safety hazard, particularly during situations requiring immediate acceleration such as highway merging, crossing intersections, and passing traffic.

Incident date: Apr 8, 2026

I am a long time Corvette owner and have purchased many through the years. I recently purchased a 2008 Corvette Coupe with only 30k miles, one owner vehicle. Unbelievable to me, I have had to spend over $4,000 the past month replacing the ECM and most notably the Fuel Pump, to relieve the constant Fuel Smell, not to mention the rack and pinion steering gear needs to be replaced, with again, only 3... Read more

Incident date: May 1, 2026

I was on my way home from work approaching a red light coasting to a stop, I tried to slow down then I realized the car was accelerating and I pushed the brakes and pulled into a parking lot by the time I got in the parking lot the car was surging, really trying to takeoff. It went all the way to 5,000 rpm’s while I was in park.

Incident date: May 5, 2026

Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!

Incident date: Apr 13, 2026

Low coolant warning came on. Battery car didn’t start , had it jump. Low coolant warning came on again. Passenger seat belt warning is on.

Incident date: Jul 1, 2024

I went shopping notice needed gasoline filled the tank 3/4 the next day I smell gasoline on My2013 Sonata Hybrid VIN [XXX] inside the car and I did not notice any light alerts etc., just the smell of gasoline inside the car. I ask for a ride I was scare to drive to the dealer on Monday 5/6/26 around 12:30 pm I called the dealer I was gonna dropped the car they told me diagnostic would take 3 day... Read more

Incident date: Oct 29, 2025

This 2022 Bronco Sport Outer Banks lost it's alternator pulley and that caused the serpentine belt to break. Since the vehicle could not be driven it was towed to Joe Myers Ford in Houston, TX. The dealer wanted a extremely expensive price, $1800.00, to replace the alternator and belt. The vehicle was offered to the dealer for trade to determine value and see if it was possible to upgrade to a ne... Read more

Incident date: May 8, 2026

Upon recent repairs completed by an Official Honda licensed dealership for the fuel pump due to the related issue of stalling, misfiring, insufficient fuel economy and safety concern. My vehicle has continued to stall, misfire or idle extremely rough. Upon local investigation the error code P0203 and P0303 have populated as the most recent issue. No longer allowing me to drive the vehicle as it re... Read more

Incident date: May 1, 2026

I was driving out of a parking lot into the feeder road of a highway with the intent of immediately getting on the highway. When I attempted to accelerate the car would not go any faster. I was traveling perhaps 5-10 miles per hour as cars on the feeder road were approaching at 45-50 miles per hour. The lag time before the car would accelerate was about 20 seconds. Luckily, I had not entered the ... Read more

Incident date: Apr 1, 2026

My 2022 Mercedes-Benz EQB has an unresolved recall (25V487000) issued July 25, 2025 — nearly 10 months ago — with status still listed as remedy not yet available. The recall is classified as URGENT: FIRE RISK WHEN PARKED on NHTSA's website for my specific vehicle. On May 6-7, 2026 I contacted Mercedes customer service three times and received conflicting safety guidance. Agent 1 told me chargi... Read more

Incident date: May 7, 2026

On April 17, 2026, my 2026 Mercedes-AMG GT Coupe experienced a sudden and complete electrical failure while operating on a public roadway in Texas. The vehicle lost propulsion and became completely disabled in active traffic during dusk/nighttime conditions. All electrical systems failed simultaneously, including lighting and hazard lights. The vehicle could not be restarted, moved, or recharged r... Read more

Incident date: May 7, 2026

My safety is put at risk. My car has stalled two different times on the highway. I was able to get it off the road after restarting the vehicle and coasting out. The engine was worked out by Kia of Mission Viejo. They stated it was not due to Rod bearing, although I was told on a separate occasion that there was metal in my oil in the same scenario then when they submitted the video to Kia, they s... Read more

Incident date: Mar 6, 2026

Rollover valve in factory gas tank is defective and remains closed. This causes an issue when refilling the vehicle with gas. The gas pump will continuously stop filling as the fumes build up in the tank. This should be a recall as it’s a safety issue and a new tank cost over $2,000.

Incident date: May 5, 2026

This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a... Read more

Fire

Incident date: Jan 12, 2026

The blind spot system was a problem when I purchased the car, it spent 15 days in service in the first 30 days of ownership to address the issues. Now, I after another light came on I discovered 9 open recalls on the vehicle that were not disclosed prior to purchase.

Incident date: Apr 22, 2026

Vehicle developed engine ticking/tapping noise followed by rough running and misfire condition. Independent repair facility performed engine teardown and found cylinder 4 exhaust camshaft lobe severely worn/damaged. Repair facility stated the exhaust roller follower/lifter needle bearings failed and fell out, causing the roller to seize and come off position, resulting in improper valve operation ... Read more

Incident date: Apr 3, 2026

I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my ca... Read more

Crash 1 injured

Incident date: May 6, 2026

*gas tank had become partially dislodged from the undercarriage. *Entire family was in vehicle at time of incident, including three small children. The safety of an entire family along with any others that may have been on the road, if the car would have combusted due to the gas tank which had just been filled to capacity. *vehicle has been at Mark Christopher GM dealership for over one month. *de... Read more

Incident date: May 6, 2026

Check engine light came on, car lost power on highway. Car continues to have the same issue after repairs have been made. Ford App says engine misfire, after every repair. Ford mechanics fix spark plugs, coils, electrical. None of which has fixed the issue of stalling on the highway which poses risk of me the driver and others driving on the highway. The only light that comes on is engine light.

Incident date: May 5, 2026

My 2023 GMC Hummer EV 3X has experienced repeated thermal-protection failures in the high-voltage battery and drive-motor cooling system, causing the vehicle to enter limp mode and drop to as low as 12 mph without warning. Stored fault codes: P0C12, P0C13, P2EE0, P2EE1 (battery and drive-unit overheating). A sudden, unannounced drop to 12 mph in a 9,000-lb EV is a serious safety hazard — on hig... Read more

Incident date: May 6, 2026

Gas. Leaking car smoking and cutting off

Incident date: May 6, 2026

I am submitting this complaint to report a serious and ongoing safety defect involving the engine of my 2018 Hyundai Sonata Sport equipped with the 2.4L Theta II engine. The vehicle has been officially tested and documented by Hyundai as consuming more than two (2) quarts of engine oil per 1,000 miles, which Hyundai has acknowledged following completion of its oil consumption test procedure. Despi... Read more

Incident date: Jan 8, 2026

I was driving on the Highway, and went to accelerate and my car went into Limp Mode in the middle of the highway and I was almost not able to get to the emergency lane due to not being able to accelerate. I took it to the nearest auto mechanic shop, and they informed they could not work on it or diagnose due to it being a Volkswagen. I then took it to the nearest Volkswagen dealership, and they sa... Read more

Incident date: May 1, 2025

I am reporting a recurring safety issue following the Acura rod bearing recall repair on my 2019 Acura MDX SH-AWD. The original recall resulted in catastrophic engine failure and Acura replaced the long block assembly. Since that repair, the vehicle has repeatedly failed and returned to the dealership multiple times for the same issue pattern. Symptoms include: * “Emissions System Problem” ... Read more

Incident date: May 1, 2026

Following sustained highway operation and varied elevations in tropical conditions, the vehicle’s Auto Start-Stop system may activate during traffic congestion. In certain instances, the battery warning light illuminates upon engine automatic restart. If the auto start stop is activated once more on the engine restart the battery warning light will turn off. I went to the dealership and they wan... Read more

Incident date: May 3, 2026

I am reporting that authorized dealer Audi Knoxville (Harper Auto Square) is KNOWINGLY AND WILLINGLY attempting to force me to operate an unsafe vehicle. Following an intake manifold repair, the dealership’s service staff identified carbon buildup and fouled spark plugs as a necessary repair, while the manufacturer (Audi of America) has reclassified it as 'maintenance' to avoid coverage. Because... Read more

Incident date: Apr 30, 2026

My vehicle I’ve had for 3 months and now it won’t start and it’s from a coolant leak flooding my engine. As they called it a coolant intrusion into my engine and will cost 12k to get this fixed as I need a whole new engine.

Incident date: May 3, 2026

2025 KIA EV6 ICCU (part#36401 1XFD5) failed at 2,658 miles. Failure occurred when power was applied after reversing out of a parking space, switching to drive and applying power. No safety issues as vehicle remained controllable. Vehicle went into "limp" mode. Build date of vehicle is 6/20/2025. KIA Dealer has replaced failed ICCU with updated unit (part#36400 1XFD6). No indication of failure occu... Read more

Incident date: May 6, 2026

I purchased a 2020 Chevrolet Bolt EV in late 2023, already equipped with GM's recall diagnostic software (part of NHTSA Recall 21V650), which monitored battery health and limited charging to 80%. After the monitoring period, the software detected critical voltage variation failures across all 5 battery cell module rows. The dealer (Lee Johnson KIA, Kirkland WA) opened a TAC case (#9-14753041951), ... Read more

Incident date: May 6, 2026

The primary component involved is the high-voltage charging system, specifically the charging port and connector interface. The vehicle previously experienced a confirmed failure involving a scorched charging port and a melted pin, which required replacement. The same symptoms have since returned, including heat at the charging interface and a burning odor. The vehicle is currently located at an a... Read more

Incident date: Mar 1, 2026

The vehicle shudders and it very slow to shift from park to drive.

Incident date: Apr 20, 2026

At 170,000 miles, the 2019 Toyota Hybrid Camry LE has developed a consistent drive train lurch/stumble/shake around 20, 40 and 60 MPH, which is increasing in intensity and occurrence. This defect is quite startling and occurs regardless of efficiency, HVAC, cruise control, etc. settings. Examined twice by a Toyota dealer service department Toyota-trained licensed repair technician, no explanation ... Read more

Incident date: May 2, 2026

Vehicle experiencing loss of power especially on hills and when attempting to pass on highway. Experiencing difficulty starting drive from full stop. Slow ignition start. Occurs daily. Known fuel pump issue in year/make/ model, however VIN is not included in the safety recall.

Incident date: May 6, 2026

It has been TEN months since this recall and they still do not have necessary part(s) to resolve. And engine fire seems pretty significant and likely totalling my vehicle which I CANNOT afford a new card. LIQUID FUEL ANDOR FUEL VAPOR THAT ACCUMULATES NEAR A HOT SURFACE, SUCH AS HOT ENGINE OR EXHAUST COMPONENTS MAY IGNITE RESULTING IN AN UNDER-HOOD FIRE, INCREASING THE RISK OF INJURY.

Incident date: Apr 1, 2021

While driving at highway speeds, the vehicle experienced a sudden jerking and a catastrophic loss of motive power (Limp Mode). Simultaneously, multiple safety systems failed, including the Collision Mitigation Braking System (CMBS), Adaptive Cruise Control, and Road Departure Mitigation. The vehicle became a road hazard in active traffic. A certified Honda dealership technician inspected the vehi... Read more

Incident date: Apr 2, 2026

I was traveling with my family on the Ohio Turnpike. We were traveling west in our 2023 GMC Yukon Denali when we lost all propulsion and the engine seized. There was no warning lights or other symptoms prior to this incident on May 3, 2026. In fact, I had the vehicle in for the prescribed recall to test the engine for the known defect earlier in 2026. The vehicle passed that test and was g... Read more

Incident date: Feb 13, 2026

This Ford Escape has had numerous issues with coolant leaks leading to total engine failure on October 2025. The vehicle is unrepairable with the turbo being damaged and is no longer on the road

Incident date: Apr 19, 2026

Coolant leak was detected, multiple cracks in water pump. Once fixed 2 days later coolant got into wiring harness and caused multi system failure, car stalled on the freeway. Cost over $5k to fix at certified Audi dealer. Recall only covered until year 2021 and I have a 2022 model

Incident date: Apr 27, 2026

2017 Honda CRV Touring with VIN [XXX] . My son and daughter drove the car and all of a sudden all the lights started going off( it looks like Christmas lights). We got it scanned multiple times from different places where they have the scanner. It was showing P0304 Misfire #4 cylinder and U0401-68 ecm failure. We took it to the dealer and they found out the same code fuel injector needs to be r... Read more

Incident date: May 2, 2026

I own a 2015 Ford Fusion SE. I bought it used when it only had 47,000 miles on it. Over the course of time since buying it in DEC 2022 until now, it has had low coolant that I have had to address but no visible leaks. Current mileage now is 87,100 and just recently the coolant was low again and the check engine light came on for DTC P0301 -Cylinder 1 misfiring. It has had rough start ups, rough id... Read more

Incident date: May 4, 2026

On 3/17/26, my husband and I started heading N on RT 83 to a medical appointment in our 2025 Honda CR-V Touring Sport. We were doing between 40 to 50 miles/hr. Twenty minutes later, we smelled faint smoke which was attributed to the trucks driving around us. Upon exit to our next route we immediately came to a red light and stopped and found heavy dark smoke coming from inside the front of our ... Read more

Fire

Incident date: Apr 23, 2026

I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short peri... Read more

Incident date: Apr 29, 2026

In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and repla... Read more

Incident date: Feb 13, 2026

The fuel tank protective shield underneath my vehicle has severely rusted and corroded, with visible perforations forming through the metal (photos attached). This shield protects the fuel tank from road debris and also helps secure the tank to the vehicle. The corrosion appears to be caused by galvanic corrosion: the steel fuel tank shield is bolted directly to an aluminum heat shield, and the co... Read more

Incident date: May 4, 2026

Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and r... Read more

Incident date: Feb 5, 2026

My vehicle lost full engine propulsion going 70mph on the highway. We were blocking lanes of traffic and lost speed at a very rapid pace. No engine or warning light came on before the car lost engine and shifted into neutral. We called 911 and the California Highway Patrol had to assist in us not getting hit from behind as our car was disabled and would not restart to move off of lanes of traffic.

Incident date: May 4, 2026

I replaced my canister purge valve prior to TSB or recall (18S32). Once I received the letter for reimbursement, I sent my paperwork to the dealer that performed the work (Pierre Ford Seattle on 01/05/25). They said they were going to reimburse me for the work that they did but did not. I went back to the dealer on 04/22/26 with my paperwork again. They made a copy and said they were going to subm... Read more

Incident date: May 5, 2026

While driving the car on April 19, 2026, the car started losing engine power, was unable to maintain current speed of roadway, had to drive less than 15 miles an hour to a safe location. Had the car towed to the dealership they said there was a faulty code throwing for cylinder three had the fuel injectors replaced. Pick the car up drove not even 2 miles and car was still having the same issue tur... Read more

Incident date: May 5, 2026

LIFTER FAILURE AT 50,100 MILES- JUST OUT OF POWERTRAIN WARRANT BY 136 DAYS. FAILURE OCCURED ON FREEWAY. AFTER HEARING METALLIC SOUND SERVICE BRAKE SYSTEM LIGHT, TRACTION CONTROL AND SERVICE ENGINE LIGHT CAME ON. THIS OCCURED 5/3/26.

Incident date: May 5, 2026

I took my 2019 Volkswagen Atlas to Family Volkswagen in [XXX] on April 28, 2026. They were supposed to fix my airbag recall and I told them many times about the issues i've been having that is tied to the carbon canister/ purge valve issues on my car (extended warranty (VWP-23-04) They disregarded every thing I told them about my fuel tank audibly popping out, the vacuum seal on my gas cap, the s... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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