Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Oct 13, 2025
TOOK CAR TO DEALER TO HAVE OIL CHANGED ON APRIL 29, 2026 AND WAS TOLD THEY HAD ALSO PREFORMED A SOFTWARE UPDATE, SERVICE CAMPAIGN 9C2. EVERYTIME SINCE THAT DAY AFTER THE CAR HAS SET FOR A LITTLE WHILE AND THE CAR IS RESTARTED DRIVEN IT STALLS AND SURGES REALLY BAD SEVERAL TIMES LASTING FOR SEVERAL MINUTES. IT ALSO CAN DO THIS AT RANDOM AT ANYTIME BUT NOT CONSTANT LIKE IT DOES WHEN FIRST STARTED.... Read more
Incident date: May 13, 2026
I had recall 23S64 repaired on 04/39/26 and now my car check engine light is on and is running hot, and shaking causing a safety hazard due to recall not being completed correctly by authorized Ford dealership
Incident date: May 4, 2026
January 10, 2026. My battery abruptly stalled. It was charged drove a few feet in the car just stopped. The car was towed, and the battery was deemed faulty and needed replacement. May 10. The engine coolant light came on. The car would turn on and then abruptly stalled. Mid traffic. The car again was towed and it was deemed had a faulty coolant pump. I asked for the fuel injection system to b... Read more
Incident date: May 12, 2026
COMPONENT: 2.5L T-GDI engine failed completely at 102,971 miles, requiring full replacement (~$8,000). Vehicle available for inspection at [XXX] Kia, [XXX] . SAFETY RISK: Engine lost power during normal operation. Sudden, uncontrolled loss of engine power creates a direct collision risk at highway speeds for the driver, passengers, and surrounding vehicles. CONFIRMED BY DEALER: Mark Kia perform... Read more
CHEVROLET
SILVERADO 1500
(2019) - FUEL/PROPULSION SYSTEM
May 13, 2026
Incident date: Apr 12, 2026
I have had my car for almost two years. This problem has been on-going the whole time. It happens intermittently, I never know. I will be driving it and usually when I am making a turn or pulling onto a main road, you press the gas to go and the car hesitates and makes a loud brooooooooom sound like it is trying to go or figure out what to do and if you are pulling out onto a main road with on com... Read more
Incident date: Mar 25, 2026
I am writing to report a Failed Recall Remedy under 49 U.S. Code § 30120 regarding the Z46 high-pressure fuel pump safety recall on my vehicle. The dealership accepted the vehicle in its current state, performed the safety recall, and certified the vehicle as safe. However, the engine suffered a catastrophic failure 250 miles later due to the exact system addressed in the recall. I was previousl... Read more
GMC
SIERRA 1500
(2025) - FUEL/PROPULSION SYSTEM
May 13, 2026
Incident date: May 1, 2026
The vehicle experienced repeated catastrophic engine failures, including failure of a replacement engine. Approximately six months after purchase and at around 80,000 miles, the engine failed and required a complete engine replacement through Volkswagen and the MaxCare service contract. Approximately one to one and a half years later, at around 120,000 miles, the replacement engine also failed. T... Read more
VOLKSWAGEN
PASSAT
(2014) - FUEL/PROPULSION SYSTEM
May 13, 2026
Incident date: Nov 1, 2025
The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating while Level 3 quick charging. The recall also states that if quick charging continues, a battery fire ... Read more
Incident date: Mar 25, 2026
The engine in my 2015 Chevy Siverado 1500 5.3 AFM lost propulsion, began to shudder and stall on the highhway as I was pulling out of my hometown. Speed limit 60 MPH. I returned home and the flashing engine light came on before I could get home. Sputtering I pulled into the drive but was concerned about mine and my passengers safety as I turned around on the highway and headed back home! This i... Read more
Incident date: May 13, 2026
My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan has instructed owners not to use Level 3 quick charging (CHAdeMO), removing a core function of the ve... Read more
Incident date: May 8, 2026
This is a continuation/escalation of NHTSA complaint 11689917. My 2021 Ford F-150 has experienced repeated fuel-system/electrical fuel-pump failures. The vehicle previously stalled and later cranked but would not start, returning code P0627 “Fuel Pump A Control Circuit / Open.” The in-tank fuel pump was replaced at owner expense for approximately $1,400 at an independent service center in Sept... Read more
Incident date: Mar 1, 2025
Subsequent to the 68C recall software update, my vehicle is suffering from intermittent loss of acceleration. Even with a full charge of battery, when driving the 2025 jeep wrangler 4xe in EV mode, occasionally the car will shut of EV mode and transition to gas/hybrid mode. The problem is the vehicle changes from EV mode to gas/hybrid it can take 10 seconds. In the meantime there is no abilit... Read more
Incident date: Aug 12, 2023
I am reporting a serious safety issue involving my 2017 Ford F-250 diesel truck. While towing a 34-foot fifth wheel trailer and traveling from [XXX] to [XXX] , the vehicle experienced a sudden and dangerous failure near [XXX] . The engine warning light appeared, the vehicle went into low power mode, and then completely shut down on the highway. This created a serious safety hazard, particularl... Read more
Incident date: May 13, 2026
Fuel pump recall performed. Since repair, check engine light appears every time fuel is added. Issue did not exist prior to recall service
Incident date: May 6, 2026
I purchased a brand new 2026 Jeep Grand Cherokee L Summit in April 2026. At approximately 1,205 miles, while traveling with my wife and [XXX] child in [XXX] , the vehicle suddenly developed a flashing check engine light and severe engine misfire condition. The engine began shaking violently, idling rough, and lost smooth drivability during operation. I scanned the vehicle using an OBD-II scanner... Read more
Incident date: Apr 29, 2026
High pressure fuel This put me at risk because my car could have caught on fire if that gas leaked in a certain spot under the hood. Independent service center No warning signs. This is the second time, I am paying to get this done. There should be some type of recall on this part.
Incident date: Mar 16, 2026
Vehicle: 2022 Ford Bronco Sport I am submitting this complaint due to an ongoing and potentially dangerous issue involving my 2022 Ford Bronco Sport shutting off unexpectedly while in operation. The vehicle intermittently displays messages instructing the driver to “Shift to Park” and/or “Restart Engine” while the vehicle is being actively operated. On multiple occasions, the engine has sh... Read more
Incident date: May 13, 2026
Car randomly dies. Constantly needing oil due to it leaking. Check engine light on
Incident date: May 10, 2026
The Integrated Thermal Management System (ITMS) in my Kia K5 GT (2.5T engine) has experienced a recurring internal electronic and mechanical fault. This is the third failure of this component. The failure causes the cooling system to malfunction, either by over-cooling or failing to cycle coolant once at operating temperature. Under acceleration—specifically when merging onto expressways—th... Read more
VOLKSWAGEN
BEETLE
(2017) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: May 8, 2026
I was on my way home from work and everything was driving fine and then I got 1/4 mile from my house and the motor started making a very loud grinding sound. I could barely accelerate. The issue happened out of nowhere. No issues prior to this happening. I was driving about 40 miles an hour when the issue started and I limped it to my driveway, luckily I was not very far away. I have a 3 month old... Read more
Incident date: May 12, 2026
Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and... Read more
POLESTAR
POLESTAR 2
(2022) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: May 11, 2026
I am filing a safety complaint regarding my 2018 Honda Accord equipped with the 1.5L turbocharged engine. The vehicle has experienced repeated engine-related failures despite multiple repair attempts by an authorized Honda dealership. Problems have included dashboard warning lights, engine misfires, loss of power, fuel odor, and suspected head gasket failure. Most concerning, on September 20, 20... Read more
Incident date: May 5, 2026
Supplement / update to prior NHTSA complaints regarding my 2021 Land Rover Discovery MHEV (VIN: [XXX] y prior complaints, Jaguar Land Rover has issued Recall 26V248 for DC/DC converter failure leading to loss of propulsion in 2021–2024 Land Rover Discovery MHEV vehicles. My vehicle experienced the same real-world failure condition: sudden loss of propulsion in traffic with my children in the veh... Read more
Incident date: May 10, 2026
Evap purge valve stuck open, coolant pooling in spark plugs, and oil combusting rapidly causing fire and explosion fears. Heavy smell of gasoline to where i didn't feel safe to start or drive
Incident date: Sep 19, 2025
My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, bu... Read more
Incident date: May 11, 2026
Dash said look for safe place to pull over. When turned engine off, it would not start again. Had to wait hours to get it towed to dealership. Been there over 5 weeks and they still don't know what's wrong but suspect hybrid battery problem. Only about 21k miles and 18 mo old. No loaner provided.
TOYOTA
CAMRY HYBRID
(2026) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: Apr 21, 2026
After the low-pressure fuel pump recall repair was performed on my 2018 Honda CR-V at Doggett Honda Med Center on March 6, 2026, the vehicle began experiencing a serious and repeated loss-of-power condition. The vehicle suddenly loses power without warning. This happens with no clear pattern, at highway speeds and also at low speeds. The engine does not shut off, but the vehicle loses the ability... Read more
Incident date: Mar 30, 2026
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle a... Read more
JEEP
GRAND CHEROKEE
(2026) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: Apr 21, 2026
My 2020 Acura RDX is currently non-operational due to a failure of the fuel pump, which is the subject of NHTSA Recall 23V-858. The vehicle suffered a complete loss of power and will not start, posing a significant safety risk should this have occurred while in motion. Despite contacting Acura Client Relations over 30 days ago, no remedy has been provided. My Case Manager states they are unable... Read more
CHEVROLET
SILVERADO 1500
(2023) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: May 11, 2026
Was driving and stopped at a stoplight. When I went to drive it started sputtering and if I wouldn’t have driven into a gas station, it would’ve given out in the middle of the road. It wouldn’t let me switch to drive or reverse , only neutral or park. It threw a code P0301, cylinder 1 misfire. Had to get it towed. Now I have to get my spark plugs and fuel injectors replaced.
Incident date: Mar 6, 2026
On March 21st, while driving my Hyundai vehicle, I noticed the vehicle began making a ticking sound. After stopping the vehicle, it slowly began catching on fire. The fire ultimately spread and resulted in the vehicle becoming a total loss. This created a serious safety concern and placed me at risk. I later learned there was a recall associated with the vehicle. However, I never received any rec... Read more
Fire
Incident date: Mar 1, 2026
Original Fuel pump stated intermittent long cracks about 35,000 miles. And continues to do so. It seems like FORD uses the all time favorite “ we cannot recreate the issue” in order to send the customer on their way and not take ANY responsibility whatsoever ,WOW! Its rediculous that they don’t want to acknowledge the issue after thousands of customers complain. Our whole family has been ri... Read more
Incident date: Mar 19, 2026
Vehicle: 2026 Honda Pilot – Mileage 20,847 Issue: Engine Failure, oil leaks, wheel alignment, air conditioning, major gas leaks from the engine, safety electronics alerts on front dash display are saying the vehicle is not safe to drive. History of issues: 03-11-2026: Car broke down while driving in [XXX] . 03-12-2026: Received call from Ira Honda service and was told they needed to replace th... Read more
HYUNDAI
IONIQ HYBRID
(2020) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: Apr 30, 2026
The ICCU unit failed. The message "Check Electrical System" appeared on the instrument cluster. Low-voltage battery voltage was 12.0V and vehicle speed was limited to 60 mph. Maximum speed was gradually reduced to 30 mph over a period of 40 minutes (voltage was 11.5 V) with minimal 12V loads. I pulled over and called a tow truck to the nearest service center. Kia confirmed the ICCU was defective ... Read more
PONTIAC
GRAND PRIX
(2003) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: May 11, 2026
Cylinder 2 and 4 misfire, that will cause all the sensor lights to come on and the vehicle will stall out. Doesn't matter if driving 15 mph or 55 mph, it will just stall.
Incident date: May 11, 2026
Vehicle still does not have a remedy after nearly a year preventing use.
Incident date: Mar 15, 2026
During acceleration engine makes a strange noise as if marbles were rolling around in the engine, or a knocking noise more noticeable when the engine is cold. Dealership says this is a normal sound on Nissan Rogues with the 1.5 cyl turbo charged engine. When I use 89 octane fuel the knocking sound seems less pronounced but, The manual on my 2022 Nissan Rogue says to use 87 octane. Is there anythin... Read more
Incident date: May 12, 2026
After doing some grocery shopping for about 20–30 minutes, I returned to my vehicle, put it in drive, pressed the accelerator, and received no response for approximately 3 to 4 seconds. I then pressed the brake and experienced the exact same issue — no response from the system for about 3 to 4 seconds. I decided to shut the vehicle down, wait approximately 10 seconds, and restart it. After re... Read more
CHEVROLET
SILVERADO 1500
(2019) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: Jan 1, 2022
Engine was replaced in 2023. In March 2026 there was a fuel line leak to include fuel misting near heat components. The vehicle was in a fender bender but Hyundai determined this did not cause the leak which eludes to this being a faulty installation of the engine replacement associated with the recall. I’ve reviewed my 2023 engine replacement invoice. I see the Service Kits were used to transf... Read more
Crash
Incident date: Mar 7, 2023
I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no available remedy. Furthermore, a professional inspection revealed a high-voltage hybrid system leak and structural damage (bondo/rust) on engine mounts, indicating a hidden prior co... Read more
Incident date: May 11, 2026
Sudden unintended deceleration on highway Complete loss of propulsion Thermal warning / overheating Date: May 11, 2026 Mileage: approximately 18,966+ Vehicle: 2014 BMW i3 REx, VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TOYOTA
COROLLA CROSS
(2023) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: Mar 28, 2026
I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens
Incident date: Mar 8, 2026
While driving my 2016 RAM 1500 Eco diesel, the vehicle suddenly lost power and would not accelerate beyond 40 mph. The malfunction occurred while driving under normal road conditions and created a safety concern because the truck was unable to maintain normal traffic speed. Prior to failure, a warning light appeared on the dashboard related to emissions/exhaust system. The truck entered into a ... Read more
Incident date: May 9, 2026
After conducting Hyundai Service Campaign 9C2 for an emission update, vehicle now lunges and lags when accelerator is depressed. Symptoms tend to be more present soon after vehicle is started and reappear less often after the vehicle engine is at optimal temperature. This problem was not at all present prior to the service campaign update. The vehicle had no warning lights prior to the service upd... Read more
Incident date: May 9, 2026
I was driving with trailer attacked coming from [XXX] , in the middle of the overseas highway (a two lane steet) the truck loss power and stalled and would not start. I was only able to move slightly to the side, with half the trailer with boat still sitting in the road. My family was on board and I am alive and an accident didn't happen. I called a tow truck (took an hour to get to me) and charg... Read more
Incident date: May 11, 2026
On April 13, 2026, at approximately 67,312 miles, my vehicle experienced a fuel system failure when the main fuel supply line leading to the high-pressure fuel pump cracked and began actively leaking raw gasoline onto the top of the transmission in the engine compartment. There were no prior dashboard warning lights or error messages; the only symptom leading up to the failure was a extremely st... Read more
Incident date: Oct 13, 2025
Having a strong smell of gasoline in my garage after filling. After the garage had aired out the next morning the same strong smell. There no warning lights
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
May 11, 2026
Incident date: May 10, 2026
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO. Service advisor Kracinda asked us to exit the vehicle as quickly as po... Read more
Fire
Incident date: May 11, 2026
I was driving down the road and when i tried to hit the throttle to speed up a little suddenly the car just started misfiring randomly with zero warning beforehand. I tried to hit the throttle a couple more times but it kept misfiring and then the engine light, tpms light, traction control light and a couple other lights all lit up and i immediately had to pull over to the side of the road because... Read more
Incident date: May 11, 2026
Special coverage programs for the 2018 Chevy Traverse front exhaust pipe mounting bracket failure. GM has focused on coverage specifically on 2019-2021 models, but 2018 models are affected as well. I'm being forced to pay for a new exhaust when 2018 models should have been included for the Specific special coverage (e.g., N212356540, N222385510) exists for 2019–2021 vehicles, offering repairs (s... Read more