Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 59,782 complaints — component: FUEL/PROPULSION SYSTEM
Incident date: Aug 5, 2025
Fuel is leaking and it is messing up my emissions. I had the emissions fixed for my safety inspection. But soon after 2 days later fuel keeps leaking and the smell of gas is so strong in my car. This is a safety hazard of not only becoming inflammable but also the smell is toxic to my health and my grandchildren. I have asthma and all of the following i have experienced headaches, dizziness, and r... Read more
Incident date: Nov 29, 2025
Vehicle experienced sudden and complete loss of engine power while driving in active NYC traffic. Without any warning lights or prior symptoms, the engine shut off mid-motion, the accelerator became unresponsive, and the car stopped moving in the middle of a busy roadway. I lost all propulsion and had to activate hazard lights while stuck in live traffic. This created a severe safety hazard for m... Read more
Incident date: Dec 8, 2025
Fuel pump located in the fuel tank, known recall on other equinoxes of this year and model but not all are covered but it is affecting more than what they are willing to cover putting my safety and other drivers safety at risk.
Incident date: Apr 1, 2023
There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please
Incident date: Nov 28, 2025
Fuel tank valve control valve leak has small crack where fuel vapors are leaking affecting my fuel efficiency and causing a evap system ECL.
Incident date: Dec 10, 2025
Several times when accelerating around traffic or cutting across the highway to work I have been nearly t boned when I'll step on the gas and the truck hesitates or does nothing. It usually hesitates for 3 to 5 seconds and then starts spinning tires or other times it will just start lightly accelerating no matter how much gas I give it. It's dangerous because the vehicle is so unpredictable and wi... Read more
Incident date: Dec 10, 2025
We’ve taken the vehicle to two different Infiniti dealerships (Sewell and Crest) multiple times due to engine rattling, vibration noises, and propulsion issues. Unfortunately, we haven’t received any resolution or fix for these problems. We tried to upload a video with sound as reference but the platform doesn’t allow us to. We experienced similar issue that resulted in total engine failure ... Read more
Incident date: Oct 22, 2025
Fuel injectors went bad and caused several warnings to pop up at one time. Vehicle begin to stall on the interstate out of nowhere. Taken to Honda dealership to confirm it was the fuel injectors.
Incident date: Dec 6, 2025
On 12/6/24, while driving at highway speed, my engine made a LOUD EXPLOSIVE SOUND followed by immediate power loss—life-threatening. Vehicle couldn't exceed 65 mph despite full throttle, engine wouldn't idle, became inoperable. Had to merge right and limp to dealership in traffic. THIRD catastrophic failure in recent months at only 11,700 miles. First (10/19/24, 11,174 miles): Multi-system error... Read more
Incident date: Dec 10, 2025
Vehicle was diagnosed from a mechanic with no fuel pressure due to not starting. Vehicle has approximately 135,000 miles and had no warnings or indications of problem. It appears when VIN was ran on gov. recall that Honda had issues with fuel pump. Vehicle will be inspected by Toyota dealer.
FORD
BRONCO SPORT
(2021) — FUEL/PROPULSION SYSTEM
Dec 10, 2025
Incident date: Dec 10, 2025
My Check Engine Light came on today. I went to Advance Auto Parts and had them check the code (P0171). I took my vehicle to University Ford in Huntington and expressed concern that my fuel injector may cause a fire and I am not comfortable driving the car. They could not diagnose my car or loan me a safe vehicle. They sent me away in an unsafe vehicle. I am to bring the car back in the morning at ... Read more
Incident date: Dec 1, 2025
Throttle delay is extremely dangerous and has nearly caused numerous accidents
Incident date: Dec 10, 2025
Truck regularly experiences throttle lag leading to dangerous/hesitating entry into traffic/intersections. Either each occurrence, after 1 to 4 seconds the vehicle will lurch forward hard after the pause. It has also happened when accelerating to pass on the highway. This also happened with the original and replaced engine.
Incident date: Jan 21, 2025
While driving in early 2025, my 2016 Chevrolet Spark EV suddenly lost all ability to accelerate. The vehicle remained powered on but would not respond to the accelerator, and I was unable to fully shut it off. This created a safety hazard because I could not properly control or secure the vehicle, and it required towing. I replaced the 12V battery at my own expense. The issue briefly disappeared,... Read more
Incident date: Aug 10, 2025
Engine failure at 114k miles required replacement.
Incident date: Nov 24, 2025
While accelerating onto a road with cars approaching from behind, vehicle entered limp mode and was restricted to 25 MPH. I was forced to leave the roadway to avoid a collision with the vehicle behind. The street this occurred on has a speed limit of 40 MPH. The vehicle's normal acceleration was sufficient to ensure a safe gap to the approaching car, but the time it took to recognize and react to... Read more
Incident date: Oct 23, 2025
# **NHTSA Complaint Answers** ### **1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The **engine** failed due to **sudden and extreme oil consumption** that resulted in the engine being completely dry of oil despite regular maintenance. This caused internal damage including **CVVT (Continuous Variable Valve Timing) system failure**, bearing d... Read more
Incident date: Oct 30, 2025
2017 Honda CRV only serviced at Honda dealers and ALL recommended maintenance performed including cleaning the fuel injectors at 50K! Engine was running rough and took it to dealer. Tech found vehicle running very rich, with some slight misfires. Pulled plugs, no cooling system leak, every cylinder running rich, fuel injectors are sticking (cleaned one year ago), spark plugs are heavily fouled. Ha... Read more
Incident date: Dec 1, 2025
When trying to pull out into traffic from a stop there is a hesitation at times. I go to press on the accelerator and the truck does not always move. There seems to be a delay at times. Seem dangerous when pulling out into traffic. It has happened multiple times. No sure if it is the transmission or what.
JEEP
GRAND CHEROKEE
(2024) — FUEL/PROPULSION SYSTEM
Dec 10, 2025
Incident date: Nov 4, 2025
My Jeep Cherokee 4xe is under an open safety recall for a high-voltage battery defect that can cause a fire while the vehicle is parked, charging, or driving. The manufacturer’s instructions require owners to NOT charge the battery and to NOT park the vehicle indoors or near structures. This makes the vehicle unsafe to store or operate. Stellantis has no remedy or repair timeline available. When... Read more
Incident date: Dec 3, 2025
The fuel system on my 2022 Honda Accord malfunctioned and caused a sudden loss of power while my teenage son was driving. On 12/03/2025 at approximately 4:50 PM, the vehicle went into reduced-power (limp) mode while traveling in heavy highway traffic on a busy highway in a metro-area of >450,000 people. There was no shoulder available in which he could navigate onto. He was unable to accelerate an... Read more
Incident date: Nov 29, 2025
I have a 2021 Chevy Suburban with the L87 6.2L V8 engine. At 7k miles, we have lost propulsion, leaving the car undrivable. resulted in the dealer replacing all 16 lifters under a recognized bulletin. I never received extended 6yr 100k mile powertrain warranty as described in the bulletin. Since then, There have been 3 other issues with loss of propulsion, resulting in replacement of fuel ... Read more
Incident date: Dec 7, 2025
Blown engine due to ecoboost fuel issues. Vehicle quit and shut off on highway. Multiple issues with 2019 ford explorer that does not get resolved.
Incident date: Dec 9, 2025
I have experienced at least five times in which my vehicle does not start and a "service charging system" error message shows on the dash resulting in the vehicle having to be towed to Newport Jeep in Middletown RI for service. Every recall that has been issue has been "fixed"- my hybrid battery has been replaced, my high voltage wire has been replaced. I tried to pursue a buyback request and was... Read more
Incident date: Dec 9, 2025
The car went into limp mode while I was on the highway. The car said reducing engine power and then I couldn't go the speed limit I had to drive well under the speed limit and pull off the road as soon as possible. I brought it home and water came pouring out the intercooler after looking online. I found out this is a known issue for this vehicle.
Incident date: Nov 1, 2025
My rogue is smelling like gas almost all the time and I am only getting 225-250 miles a full tank.
ALFA ROMEO
GIULIA
(2017) — FUEL/PROPULSION SYSTEM
Dec 10, 2025
Incident date: Nov 1, 2025
I am filing a complaint in regard to recall 93c for my 2017 Alfa Romeo. The dealership/manufacturer has failed to provide me with a fix, parts or even just a loaner car due to the safety hazard. My car has gone limp mode several times on the highway at speeds of 70mph. This is unacceptable.
JEEP
GRAND CHEROKEE
(2013) — FUEL/PROPULSION SYSTEM
Dec 9, 2025
Incident date: Dec 4, 2025
I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.
Incident date: Dec 8, 2025
Driving a loud bang was heard from the back of the car. Stopped to check, no obvious physical issue. A warning light came on, it was described as an issue with the air flap. Started driving again, it worked for a few 1000 feet. The car went into a limp mode while an arterial road, in the dark, slowing to not more than 20 mph on a 45 mph road putting driver and child passenger as well as other vehi... Read more
KIA
SPORTAGE HYBRID
(2023) — FUEL/PROPULSION SYSTEM
Dec 9, 2025
Incident date: Dec 7, 2025
Vehicle flashed with a "check hybrid system. Stop safely" warning and then forced me to slow until my vehicle stopped - I could no longer press the gas pedal. I was on a highway and luckily was able to pull over safely before the vehicle came to a complete stop, but that was not guaranteed. I ended up being towed to a Kia Dealership where they informed me this was an issue under recall, but that r... Read more
MERCEDES-BENZ
E 300
(2019) — FUEL/PROPULSION SYSTEM
Dec 9, 2025
Incident date: Dec 9, 2025
High pressure fuel line is weeping gas and making the cabin smell like fuel when heat is on. Smell is strong and is a safety concern.
Incident date: Dec 8, 2025
After vehicle got serviced an open recall for fuel pump, my car has been having issues. I know is related to the head gasket/fuel injections. My car has been great, monthly maintenance service up until I got that recall fixed. I now regret it getting repaired, but I had to, to be able to receive my DMV tags. I was driving about 45 MPH and vehicle stopped accelerating will not speed over 20 MPH and... Read more
MERCEDES-BENZ
C300
(2016) — FUEL/PROPULSION SYSTEM
Dec 9, 2025
Incident date: Nov 7, 2025
An independent service center diagnosed my car as having a fuel leak stemming from the fuel rail and fuel injectors. This is a fire hazard due to a gas leak. There is a gas smell in the interior cabin that I noticed approximately one month ago. I believe this pertains to NHTSA ID #21V961, and I would like NHTSA to consider including my VIN in this recall.
Incident date: Dec 1, 2025
My 2018 Odyssey has a problem of High Pressure Fuel Pump malfunction. It is come to know that and it can cause stalling the vehicle while running and can cause accident. The same fuel system is shared by 2018 Honda Pilot which had a recall. But Manufacturer did not issue a recall notice for Odyssey's yet.
Incident date: Dec 31, 1969
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I ha... Read more
Incident date: Dec 7, 2025
I'm vehicle has experience both active recalls for similar model year but my VIN isn't listed as been one that is covered by the call. 25V274000 and 21V739000.
Incident date: Jun 27, 2025
On June 27, 2025, while driving, the vehicle displayed a "Propulsion Power Reduced" warning message and a Check Engine Light illuminated. I immediately experienced a loss of power. I brought the vehicle to an authorized Chevrolet dealer the same day. On July 1, 2025, the dealer diagnosed the failure as a faulty Battery Energy Control Module (BECM) and high-voltage system fault (Code P1E00), requi... Read more
Incident date: Jul 12, 2024
We got notified of the recall by mail in early 2024. We called the Honda dealership in our locality, First Texas Honda (3400 Steck Ave, Austin, TX 78757) about it and they said the parts weren't available yet, and was estimated to be ready by Fall 2024. In July 2024, we were driving on a highway and the accelerator stalled as we reached 80 mph, with the check engine light flashing. Cars around us... Read more
Incident date: Dec 3, 2025
The ICCU failed while driving which left me with an undriveable vehicle on the side of the road. The vehicle was towed to the dealership and repaired; however, the part is the same and may fail again.
Incident date: Oct 12, 2025
The vehicle does not predictably respond to throttle inputs (if it responds at all), when you come off the brake pedal it will begin rolling at "idle" speed as normal but when you begin to increase throttle input NOTHING will happen for several very important seconds as you roll into an intersection or need the vehicle to accelerate to maneuver. This had happened multiple times before scheduling ... Read more
Crash
Incident date: Nov 28, 2025
While driving my 2016 Hyundai Veloster (VIN: [XXX] ) on the highway, the vehicle suddenly lost acceleration. I went from 60 mph down to 20 mph with no throttle response, and the car only continued moving briefly from momentum. I was forced to stop in unsafe highway conditions and had the vehicle towed home. Prior to this complete failure, the car had recurring transmission/drive issues: it would s... Read more
Incident date: Nov 18, 2025
For the past year I keep having to replace the catalytic converter, ignition coils and spark plugs every 2/3months. I just replaced the catalytic converter in October with a tune up. A month later had to replace spark plugs.
Incident date: Dec 5, 2025
Emissions light came on took to dealer. All the fuel injectors need replaced with 84,000 miles. Carbon buildup dealer has done many should be a recall but there isnt.
Incident date: Nov 10, 2024
My 2020 Camry has been nothing but a problem and Toyota is noncompliant with helping me. The service recall for the fuel pump was fixed at Vaughn Toyota in Bastrop La .. a week later I still had the same issues. They refused to put another fuel pump on my car even thought the fuel pump had a one year warranty. I then took it to Landers in Little Rock and since I had “codes” I had to pay $180 d... Read more
Incident date: Nov 26, 2024
I informed the dealership of ignition switch recall shortly after purchasing vehicle. The dealership stated " the VIN number shows no recalls". And that was it said there nothing showing up. I KNOW ignition switch is messed up because every time I would turn the car off I could still feel it running. I've had my car a year and now it will not crank due to ignition switch and now fuel air intake is... Read more
VOLKSWAGEN
ATLAS
(2018) — FUEL/PROPULSION SYSTEM
Dec 8, 2025
Incident date: Nov 29, 2025
Gas tank melted on top of the tank next to drive shaft and a hole was leaking gas- we are keeping the tank that was removed for investigation. Extreme safety issue that put my daughter and granddaughters at risk of fire/explosion when it was unknown that there was a gas leak while driving. The part was inspected by a repair shop in Lake Havasu AZ as well as the Capistrano Volkswagen, CA dealer... Read more
Incident date: Dec 6, 2025
I was driving on the freeway steady at 72mph and the car suddenly accelerated on its own. It hit 90 within seconds and I had to step on the break for the car to slow down.
Incident date: Sep 22, 2025
The safety hazard began with a pattern of ignored warnings by the authorized dealer network. On Aug 15, 2025, I brought the vehicle to Luther Kia of Bloomington for a Check Engine Light. The dealer simply cleared the code without diagnosis, failing to catch early signs of engine trouble. On Sept 22, 2025, the engine failed again. I drove the vehicle in unsafe "limp mode" to Luther Nissan Kia [XX... Read more
Incident date: Oct 31, 2025
Hv harness failed (confirmed by dealer/manufacturer) without known reason and without warning, leaving stranded, unable to move vehicle.
Incident date: Dec 5, 2025
The ICCU on my 2023 Hyundai Ioniq 6 failed on December 5, 2025 after 19,616 miles. Luckily, the car was parked in my driveway when this occurred. If the car was in motion when the ICCU failure occurred it would have been very dangerous. The car cannot be driven. The car's system shows Hyundai Diagnostic Trouble Code (DTC) P1A906. The problem has been confirmed by a dealer. A new ICCU has been ord... Read more