Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: May 20, 2026

The entire engine/motor

Incident date: Mar 10, 2025

After driving my vehicle for a short period of time I stopped to go shopping. When I returned to my vehicle I started it as usual and the check engine light illuminated. I began driving and within 0.25 miles I received an info enter message that stated my vehicle would have reduced acceleration and to please drive safely. My engine fans became noticeably louder and ran the entire trip home (about... Read more

Incident date: May 16, 2026

Cp4 pump failed and truck died pulling out onto the highway and won't restart! Luckily I didn't get hit by other vehicles and couple people helped push it out of the road!!! (I DO HAVE FORD DEALER REPORT STATING CP4 PUMP FAILURE!!!!!)

Incident date: May 27, 2026

I am writing to report an unresolved high-voltage safety defect involving the Motor Power Inverter Module on my 2019 Honda Clarity Plug-In Hybrid. The vehicle's high-voltage hybrid propulsion inverter is emitting a severe, high-pitched mechanical squealing noise during acceleration and regenerative braking.The high-voltage inverter serves as the foundational link regulating current between the lit... Read more

Incident date: May 16, 2026

Currently the high voltage inverter is squealing, it is currently at the dealership. They have verified it is the inverter that is malfunctioning but they will not warrenty the repair because they are saying it needs to completely fail and throw a code. This is the right time to fix it prior to catastrophic failure, can you please help.

Incident date: May 27, 2026

The vehicle is burning oil. It creates residue in my engine which may make it dangerous to drive and ruin the catalytic converter, among other issues. I was first notified of this problem during my second oil change in 01/2026 at a Kwik Kar Lube & Tune, about 6 months after purchasing the vehicle in 06/2025. As of 05/2026, an oil warning lamp began to appear on the vehicle dashboard to notify me ... Read more

Incident date: May 27, 2026

This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.

Incident date: May 22, 2026

I own a 2018 Honda Accord with approximately 108,000 miles. My vehicle has experienced ongoing fuel system and drivability issues connected to the fuel pump recall. It took over two years for Honda to complete the recall repair due to delays and lack of available parts. During that time, my vehicle developed additional issues including failed fuel injectors that required replacement. Even after t... Read more

Incident date: Mar 24, 2026

I have not even had this car for a year spent 10,000 on it it had less than 100,000 miles sounded great no noises or engine lights first it was the canister purge valve issue even tho I got the oil changed and everything wen I first got this car I have a work car so I literally bearly drive this car then the transmission went out less than a year into owning it it needs rotors In the front n mind ... Read more

Incident date: May 27, 2026

While driving, the vehicle suddenly began running rough, losing power, and displaying engine warning lights. Due to the severity of the issue, the vehicle was towed to a GMC dealership for diagnosis. The dealership diagnosed lifter failure and a cracked cylinder head. The dealership also documented coolant intrusion, oil/coolant contamination, and evidence of internal engine damage. Repairs were ... Read more

Incident date: May 15, 2026

Vehicle experienced hesitation and intermittent delayed acceleration beginning around 2018, with symptoms progressively worsening over time. In the past week, the check engine light illuminated and the vehicle began experiencing significant acceleration delay from stops, including engine revving without proper acceleration for approximately 5-10 seconds. In some cases, the vehicle would not accele... Read more

Incident date: May 23, 2026

My 2022 Kia Seltos out of nowhere started smoking, losing power, total control and braking. There were no lights on the dashboard warning of any kind complete stall than a little bit of power hesitation stall no brakes. I managed to coast it into a parking space at a hotel with it smoking so bad I couldn’t see. It then burst into flames and golfing the entire Engine bay and melting the front of ... Read more

Fire

Incident date: May 6, 2026

While driving the car it went in to limp mode, restricting the ability to maintain normal driving. It did this because the head gasket needs to replaced because coolant is leaking into # 3 cylinder. My wife and others were put at risk when she had to pull over in an area that was unsafe according to a Summerville police officer who came to her aid and helped her get the car to a safe area.

Incident date: Mar 30, 2026

I bought this car about 10 days ago. Throat was in pain, coughed up blood, dizzy, sweaty, and shaking. There's gas all over the ground coming from front under hood smelling through the vents. Very loud smelling. Took it to Chevrolet dealership on Covington hwy Decatur GA today and had to leave it there. I still don't feel good and neither the passengers in car. Car could've caught on fire gas leak... Read more

Incident date: Feb 13, 2026

2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.

Incident date: May 7, 2026

Bike has been at the dealer for almost 3 weeks now chasing electrical issues. HD corporate techs can’t even understand what’s wrong. The are running another diagnostic test on it today that will cost me another 3.5hr of labor on top of the other diagnostics they’ve already done. Luckily I wasn’t on a trip and stranded for weeks.

Incident date: Mar 1, 2025

I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to ... Read more

Incident date: Sep 27, 2025

I am formally requesting a neutral third-party arbitration review under the Magnuson-Moss Warranty Act to compel American Honda Motor Co. to provide a permanent mechanical remedy—specifically, the sourcing and installation of a brand-new, redesigned engine assembly (Engine #Four)— This vehicle frame is now on its third engine block. Car was bought 11/30/2024. At Grubbs Acura, fuel pump safety ... Read more

Incident date: May 12, 2026

After my Hyundai dealership performed a recall on emissions my Santa Fe Sport started having problems on cold starts. After it has set for a few hours when I would put into gear and start to driving the car acted as though it was trying to flood out. I have to feather the accelerator and drive very carefully for at least 1/2 - 3/4 miles. This is very dangerous and make me very uncomfortable dri... Read more

Incident date: May 20, 2026

VEHICLE: 2019 Honda Accord LX SUMMARY OF SAFETY DEFECTS & FAILURE: My vehicle is experiencing severe, dangerous mechanical and electrical failures identical to existing national safety recalls, yet my specific VIN is being excluded by the manufacturer. 1. FUEL SYSTEM FAILURE & ENGINE STALLING: The vehicle is experiencing sudden engine stalling and failure to start due to a defective low-pressur... Read more

Incident date: May 10, 2026

While driving my vehicle suddenly would not accelerate above 20 mph and warning lights all over the dash lit up (check engine, abs brake system, adaptive cruise control, vehicle stability, power steering, hill assist, and brake hold). I took it for a diagnostic, it gave a code for cylinder 3 misfire. I got a tune up the next day along with a fuel system cleaning just to be safe. After about 35 mil... Read more

Incident date: Mar 28, 2026

Faulty fuel injectors are causing consistent engine misfires and occasionally causing the check engine light to illuminate and for the vehicle to reduce power greatly. This poses a great safety risk to both myself and other drivers on the road because in the event of a large misfire, my vehicle suddenly slows and I have to navigate to the shoulder of the road. A Kia dealership has confirmed that t... Read more

Incident date: May 24, 2025

While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.

Incident date: May 15, 2026

My 2025 Hyundai Santa Fe Hybrid AWD was serviced under warranty on 4/22/2026 for a driveability concern after experiencing a loss of power while driving. The service history shows part HY35326-2M500 was replaced. On or about 5/25/2026, the same issue occurred again while driving at highway speed. The vehicle suddenly lost motive power and dropped from approximately 70 mph to approximately 30 to 40... Read more

Incident date: Mar 18, 2020

My 2021 Chevrolet Equinox, VIN [XXX] , previously showed an active recall related to fuel system and stalling issues. The recall no longer appears under my VIN, but the same dangerous symptoms are happening. The vehicle jerks during acceleration, hesitates, loses power, and stalls while driving. These problems create a major safety concern because the vehicle can suddenly lose power in traffic. T... Read more

Incident date: Mar 12, 2026

After I put gas into the vehicle gas tank, the gas tank gauge indicated the tank was 75% full. The following day when I started the vehicle the gauge indicated the tank was 100% full and I did not add a drop of gas into the tank. Days later the tank appears to be stuck on 100% full. My fear is that I will not realize when the tank approaches empty at a very inopportune time.

Incident date: May 21, 2026

SUPPLEMENTAL INFORMATION OF ODI COMPLAINT NUMBER 11740201. I am submitting critical supplemental information to my active safety complaint regarding a 2018 Volkswagen Golf SportWagen (1.8T engine). My primary safety issues are a severe drop in fuel efficiency (cut completely in half), heavy vehicle hesitation/jerking during acceleration, and a powerful raw gasoline smell inside the cabin immedi... Read more

Incident date: May 14, 2025

Failed System: Fuel Injector Failure (?) at high speeds, under load (uphill), causing an immediate and life threatening loss of power. While traveling on the highway, going up mountainous areas, the vehicle loses power and shakes violently. During multiple repairs/visits, the dealerships state that it is the failure of fuel injectors. They are replaced, and it happens again with the same expla... Read more

Incident date: May 1, 2026

There has been a Safety recall in the fuel pump for almost a year, with documented known issues existing well before the release and Ford has still yet to make a remedy available.

Incident date: May 20, 2026

The car does not accelerate when the gas is pressed. It will delay, jerk or accelerate slower than it's supposed to.

Incident date: May 26, 2026

Took my car into VW in Johnson City TN because my millage has been dropping drastically. Went from about 420 miles to a tank, down to less than 300. There is hesitation and jerking when I accelerate as well as a gasoline odor in the cab of the vehicle after refueling. Service manager said there was no code thrown and when he took it for a drive her drove “conservatively” and the mpg was normal... Read more

Incident date: May 23, 2026

My wife and I had decided to empty our storage unit, so on Memorial Day we began moving everything into the garage. After five or six trips Honda, I pulled the car up beside the RV and close to the house for what turned out to be the last load. I unloaded my bicycle and nearly everything else, leaving only a few small items, and then removed the massage table from the back seat. The engine was off... Read more

Fire 1 injured

Incident date: Oct 23, 2025

NHTSA RECALL #25V-586 Around September of 2025, I notified Alfa Romeo Customer service that my vehicle was experiencing symptoms of this recall. Symptoms include but are not limited to severe fuel pump whine that fluctuates with RPM, as well as intermittent LOMP. The whine is audible 100% of the time. The LOMP occurs intermittently, primarily shortly after starting the vehicle. On multiple occasio... Read more

Incident date: May 26, 2026

Several recalls on my vehicle and now ford is calling the expensive ones "customer satisfaction notice". Theres nothing satisfying about bad fuel injectors. Also , the wiper motor Description On your vehicle, the front windshield wiper Motor may become inoperative or may operate intermittently. Safety Risk This may result in reduced visibility or loss of visibility in certain conditions, increas... Read more

Incident date: May 26, 2026

I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at nor... Read more

Incident date: May 26, 2026

1. Most emergency lights come on while the vehicle's brake engages automatically. The brake then pumps up and down on its own if any pressure is applied. Shortly after, the vehicle goes into "limp mode". The vehicle is currently at a Chrysler Dealership service department and available for inspection. 2. This has occurred 8 times since the vehicle was purchased in October 2024. All but one time, ... Read more

Incident date: May 24, 2026

The vehicle has intermittent hesitation/delayed acceleration from a stop and during low-speed stop-and-go driving. At times, engine RPM increases before the vehicle responds or accelerates normally. This creates a safety concern when entering traffic, turning, merging, or accelerating from a stopped position because the vehicle does not always respond predictably to throttle input. The concern wa... Read more

Incident date: May 1, 2026

While driving, there is a loss of fuel pressure at random. It has happened when stopped at traffic light and while driving on the freeway, the vehicle does not respond to the gas pedal being pressed. This is unsafe for myself and my passengers, as I cannot confidently change lanes as I never know when it will happen. The problem has been reported to the dealership, but no confirmation on their abi... Read more

Incident date: May 25, 2026

While driving on the highway, the dashboard alerted that the engine would lose power, then the engine cut off and I had to coast the van to the shoulder of the highway. I was able to avoid hitting other cars, but there was no power steering or engine during this time. The vehicle has since been towed to our driveway, but it does not run. There was no warning lamp or messaging more than a few secon... Read more

Incident date: May 18, 2026

Approximately in March 2026, I started noticing a very strong gasoline odor coming from my 2004 Mercedes-Benz E 500 4-matic with original miles approximately 56,300. The fuel odor always got stronger whenever I would fill up the gas tank. The history on my car is such that it has always been garage kept. The gasoline odor coming from my car started getting stronger and stronger while in my garage.... Read more

Incident date: May 1, 2026

The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged in. I unplugged the charger from the wall outlet, waited briefly, and plugged it back in. Later that same day, the vehicle entered a no-start condition and would not start despite... Read more

Incident date: May 12, 2026

On a recent drive, my 2024 Mercedes-Benz E350 VIN: [XXX] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety. Simultaneously, the vehicle experienced a widespread failure of its master interior electrical grid. The driv... Read more

Incident date: May 23, 2026

There has been a safety recall on my vehicle for over a year for the fuel injectors. There still isn’t a remedy for the fuel injectors and I don’t know if it is affecting my vehicle or not. I’ve been told if I have anything checked I will have to pay for it even though I have issues with my vehicle hesitating. I purchased this vehicle in 2022 and at any given time there has been a recall. T... Read more

Incident date: May 17, 2026

Unknown road hazard was hit by first car and then hit mine which the hazard rolled underneath and gashed my fuel tank.

Incident date: May 25, 2026

On [XXX] at 106,266 miles, Brandon Honda (Brandon, FL) diagnosed my 2016 Honda Pilot with DTC P0219A (Air/Fuel Ratio Variation, Cylinders #1 & #2). The dealer quoted $2,637.99 to replace fuel injectors. This is a known manufacturing defect documented in Honda Service Bulletin A20-100 (issued 11/24/2020). Honda acknowledged that debris from the high pressure fuel pump or fuel injector machining p... Read more

Incident date: May 18, 2026

2018 Hyundai Santa Fe Sport. Purchased January 2026 took to Oxmoor Hyundai Service Center March 2026. February 2026 began using oil at a measured rate of 700 miles per tank of oil. Used 3 full tanks of oil within the month of February. Oil lights and engine lights on and off and flashing during this time. March 8, 2026, engine light flashed and then stayed on continuously. Engine shook and stutter... Read more

Incident date: Oct 25, 2025

My truck will not start when I press the push-button ignition. After waiting a few seconds and trying multiple times, it typically starts on the third attempt. Additionally, it will not restart after the auto stop feature activates at stop signs or traffic lights. This is very concerning, especially when pulling into oncoming traffic, as I’m worried the truck could shut off while I’m crossing.... Read more

Incident date: Nov 29, 2024

While in the middle of driving on the highway, the vehicle has powered off then back on. The vehicle “slips” when revving up.

Incident date: May 15, 2026

Fuel pump has been repaired twice since I bought the vehicle brand new and now it’s faulty again it’s going to the dealership for a third time again

Incident date: May 24, 2026

Strong fu Smell after filling tank recently. Checked under the passenger side rear seat and there is some fuel on the top of tank. Local mechanic confirmed and mentioned not to fill tank more than half. Requires replacement of fuel tank to fix it

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Vehicle Safety

Consumer Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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