Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: May 22, 2026

While driving on my 2026 Palisade Calligraphy over last 6 months I lost all throttle/ gas response to engine on 12 separate occasions.The 3rd incident nearly resulted in serious crash in 55mph traffic. Went to dealer next day on 11/15 ref# 41788829 service found no codes, reset system and recommended a flight recorder to help diagnose. Filed with NHTSA on 12/3 after next incident ref # 11702738. R... Read more

Incident date: Jan 1, 2022

Vehicle was sold to me with a bad transmission. Dealer is refusing to fix it or buyback the vehicle. There is a recall for potentially cracked fuel injector which poses a significant risk of fire under the hood, however it’s been almost a year and Ford still doesn’t have a fix for it.

Incident date: Apr 1, 2026

I am reporting the failure of Ford Motor Company to perform a mandatory safety recall (Recall 22S43 / NHTSA ID 22V413) on my 2019 Ford Escape. This failure is compounded by evidence of falsified internal service records (OASIS reports) that misrepresent the vehicle's recall status as 'completed.' Furthermore, the failure to perform this specific recall directly prevented a necessary diagnostic ... Read more

Incident date: May 29, 2026

Driving car and suddenly all the lights on the dash light up and car goes into “limp” mode. Upon pulling over turning car off and turning back on lights are all still lit up. Plug car into obd2 scanner and car is showing code p0087 low fuel rail pressure. This is extremely dangerous as the car will randomly do this and will go into limp mode which can easily cause me to get into an accident. N... Read more

Incident date: May 24, 2026

The affected component is the fuel injector system covered under Ford’s safety recall. According to the recall notice, a fuel injector may crack and allow fuel and/or fuel vapors to accumulate on top of the engine, creating a risk of fire if exposed to hot engine or exhaust components. The vehicle is available for inspection upon request. The safety risk is significant because the defect involv... Read more

Incident date: May 11, 2026

Check engine light, electronic throttle control warning, and auto start/stop warning lights illuminate intermittently. OBD scan revealed codes P018B and P018D (Fuel Pressure Sensor B Circuit). Freeze frame data shows fuel rail pressure at 20,030 kPa under full throttle load, significantly below expected range. Engine running lean with short term fuel trim at +11.7%. Dealer and FCA confirmed awaren... Read more

Incident date: Jun 5, 2026

Intermittent hesitation when accelerating

Incident date: Jun 6, 2026

While driving my 2019 Honda Accord Hybrid at highway speed, the engine suddenly suffered catastrophic failure. The engine block ruptured, leaving a large visible hole with internal engine components exposed. Oil was expelled into the engine bay and ignited/burned briefly. This occurred without prior warning at highway speed and created a sudden loss-of-propulsion hazard. The vehicle has approxima... Read more

Fire

Incident date: Jun 5, 2026

CRUISE CONTROL SURGES BEYOND NORMAL LIMITS, HAS TRIED TO TAKE CURVES ON EXITS SO FAST THE TIRES SLIDE AND I HAVE TO SLAM ON THE BRAKES. ALSO, WHEN PULLING OUT FROM BEHIND A CAR, THE CRUISE CONTROL KICKS IN TOO FAST AND IS FLYING TOWARD STOPPED CARS, AND I HAVE TO USE THE BRAKE TO STOP IT OR REAR-END THE CAR IN FRONT OF ME. ALSO, THE FUEL SYSTEM WOULD NOT ALLOW ME TO FILL UP THE GAS TANK, AND I W... Read more

Incident date: Mar 20, 2026

2022 Silverado 1500 LTZ w/6.2L 38082 total miles. First engine replacement due to seizure at approx. 17,782 miles around June/2025, The vehicle lost all propulsion and stopped running while sitting at a stop sign at a four way intersection during a really bad thunderstorm, Luckily the intersection was on a declining hill and i was able to coast it into nearby parking lot .I'm a senior citizen wi... Read more

Incident date: May 15, 2026

This is my wife’s car, I have already had to replace the evap hoses on this car twice due to faulty motor craft purge valves. I also replaced the charcoal canister before the second time I replaced the evap hoses so somewhere in the system there is a faulty part. Now at 80,000 miles my wife’s car is experiencing what many others are calling “shuddering”. How am I supposed to get anywher... Read more

Incident date: Jun 2, 2026

On November 20, 2025, my 2022 GMC Sierra 1500 AT4 equipped with the 3.0L Duramax diesel engine began experiencing intermittent engine overheating conditions. Concerned about a potential safety issue, I contacted a GMC dealership and was advised that because no diagnostic trouble codes were present, there was nothing to diagnose or repair and that I should continue driving the vehicle. Over the fol... Read more

Incident date: Jun 4, 2026

On March 04, 2026, I took my 2019 Hyundai Santa Fe to the local dealer for oil change service. As part of that service visit, they performed Hyundai recall 9C1 which was supposed to lower tailpipe emissions. The next morning, and ever since, my vehicle ran differently. The engine had several 1000rpm surges and was sluggish at other times. This behavior has continued. Particularly when I first star... Read more

Incident date: Apr 22, 2026

I had pickup my vehicle from the dealership where it had been since the 29th of May due to a previous incident exactly the same as what occurred this time. The vehicle had been returned to me as the service department could find nothing wrong from the May 29th incident. On my way home from the dealership, the vehicle started the same as on May 29th. When accelerating from a stoplight, I lost al... Read more

Incident date: Apr 2, 2026

2023 Ford Bronco Sport purchased 2 years ago with only 1 minor recall. I’ve had to replace my water pump already and it’s had a fuel injector recall (amongst others) in place for over a year and FORD is unable to remedy due to not having parts. This could cause a fire in my engine and is a major safety risk. On Wednesday, June 3, 2026, yet ANOTHER recall, making that 14 TOTAL recalls on the 20... Read more

Incident date: Jun 5, 2026

Fuel tank shield have rusted and deteriorated to the extent that the fuel tank is no longer protected.

Incident date: Jun 5, 2026

Engine running rough. Check Engine Light illumination. Difficulty starting or a no-start condition. Noticeable loss of power during acceleration Check engine light P0192

Incident date: Jun 1, 2026

I am the owner of a 2020 Jaguar I-PACE, VIN: [INSERT VIN], subject to NHTSA Recall 26V067. The interim software remedy under campaign H570 has been installed on my vehicle, capping the battery charge at 90%. I reside in a designated fire hazard zone in Santa Monica, California, in a densely populated residential area. I contacted NHTSA directly on June 5th 2027 at appx 10:20 AM and was advised th... Read more

Incident date: Jun 3, 2026

On June 3, 2026, my 2019 Ford Edge (2.0L EcoBoost) experienced a sudden loss of motive power and stalled in the middle of a busy, high-traffic intersection. Before stalling, the vehicle emitted thick white smoke from the exhaust. This was a life-threatening situation as I was stranded in moving traffic. The vehicle was towed to Mike Burkart Ford, where it was diagnosed with an internal EGR cooler ... Read more

Incident date: May 15, 2026

On XXX at approximately 9:30am, my 2026 Tesla Model Y suddenly accelerated without driver input while parking at The Center at [XXX], [XXX]. Vehicle surged forward unexpectedly. I immediately applied brakes. No warning messages appeared before or during the incident. Vehicle struck parking lot curb. Police responded and vehicle was towed. Physical evidence including tire drag marks and vehicle deb... Read more

Incident date: Jun 4, 2026

Subject: Request for Investigation / Status Update: Unresolved Safety Recall for 2023, Lincoln Aviator To Whom It May Concern, I am writing to formally request an update and urge an investigation into the lack of a remedy for an active safety recall on my vehicle. It has now been 10 months since the recall was officially issued, and the manufacturer has still not provided a resolution or m... Read more

Incident date: Jun 4, 2026

Problem - throttle lag/hesitation/lurch. Truck won't go when throttle is pressed for a couple seconds cold or hot. Mentioned the problem on my 5000 mile service. Service tech said he could not reproduce the problem but happens with my drives 95% of the time. No warning lights have appeared.

Incident date: May 29, 2026

Loss of power from the engine while accelerating from a stop in heavy traffic. Car began shaking and sputtering with intermittent spurts of power, unable to exceed 10 mph on narrow bridge. Pulled over and the vehicle smelled heavily of gasoline near the engine. This issue is the Third instance of my engine sputtering and losing power. The first instance, injectors 2 & 4 were replaced. The second ... Read more

Incident date: May 28, 2026

I was not going to put in a complaint about this failure but after learning about GM creating a special extended warranty program for this issue, I felt it should be addressed and treated as a recall. The battery energy control module (BECM) failed on my 2017 Chevrolet Volt at exactly 170,000 miles in December of 2024, leaving me in a dangerous position on the roadway and almost causing me to be ... Read more

Incident date: May 28, 2026

When first purchased the vehicle I would fuel up car with gas and was given 520 miles. Now it only allows me to have 425 Miles of gas. I can drive slow at 30 mph and it will literally take 10 miles while only driving 1 mile distance. I can’t accelerate without it draining the gas. Also Ac is malfunctioning. Blows hot air on passenger side. Every now and then driving assist , the parking assist ... Read more

Incident date: Sep 6, 2025

Suspension issue

Incident date: Jun 4, 2026

Car has only 3307 miles and incurred a DTC P1A9096. This meant the vehicle only had power from the 12 volt battery, not traction battery. Luckily, the event happened 3 miles from home and we were able to just make it. Next day upon calling for flatbed tow service, the car generated an additional DTC P05616. 12 volt battery was exhausted and nothing functioned on the car. Had to then call for a... Read more

Incident date: Jun 4, 2026

I had my purge valve replaced under 24N07 ford costumer satisfactory program and the faulty purge valve damaged my catalytic converter and caused my engine light to illuminate with P0420.

Incident date: Jun 2, 2026

I have a running recall from 7/25 that states the fuel injectors can leak and should be replaced by Ford. This is the second attempt to fix the issue on the bronco sport engine. Ford says parts not available now for almost 12 months now.

Incident date: Mar 12, 2026

Hi, my name is [XXX], i bought used Hyndai Santafe sport 2017 from dealership in 2020. It had around 47,000 Miles on it, intitially it was running fine but after driving 2 years i discovered that engine is burning oil and after the oil change right after 1000 miles i had to add a quart of oil and it was like every two weeks. I had many srevices from dealership and other auto mechanic stores but it... Read more

Incident date: Mar 1, 2026

Ford Safety Recall 25S76, NHTSA Recall 25V467 is now 11 months old with no notice yet of a repair available. This seems too long.

Incident date: Aug 1, 2025

Message on dash "Service High Voltage charging system" . Code cleared by inexperienced mechanic. Stalled on the side of the road with "Engine not available" , "Low propulsion" . My local Chevy dealership confirmed a high volt battery leak its now at risk for catching on fire

Incident date: Jun 2, 2026

Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia Recall SC368 (NHTSA ID: 26V232). We noticed the vehicle was leaking a substance in April 2025. After rec... Read more

Incident date: Jun 4, 2026

While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors replaced under Honda’s extended warranty over faulty injectors.

Incident date: May 20, 2026

The head gasket failed. Dealer diagnostic was performed and they determined leak of coolant into cylinder number 3. All maintenance done on car. No reason to fail. Further internet search shows that the head gasket failure on the 2018 accord 1.5 turbo seems to be a common issue and therefore a manufacturer defect. Yes it is available upon request. When accelerating the car will stall and lose pow... Read more

Incident date: Mar 11, 2026

The Fuel Pump Control Module (FPCM) connector corroded and disabled the fuel pump system. My car's fuel system failed while driving, and I had to pull over. After further research, I found that this particular FPCM and connector are located by the rear passenger axle and are exposed to the weather elements. This makes corrosion highly likely and poses a significant security threat for drivers, as ... Read more

Incident date: May 31, 2026

The horn will honk sporadically and will not start at times then wipers will malfunction. Had tipm looked at was told it is normal for this to go out, bad design.

Incident date: May 16, 2026

I received a voluntary emissions update letter from kia, and although it was voluntary, the letter said failure to update could be considered lack of maintenance. The update was performed on XXX at Dorsch Ford/Kia in [XXX]. The vehicle ran poorly from that day forward. I gave it a couple of weeks to insure that the system could learn my driving habits. I then went to the Dorsch service department ... Read more

Incident date: Apr 1, 2026

Head gasket leak - 3rd head gasket. Know issue in CRVs . Vehicle will not go when gas is pressed (intermittent), vehicle sporadically sputters when in idle, engine overheated.

Incident date: Jun 3, 2026

Truck has 116k miles, started losing power and acceleration diminished. CEL and Trac Off light came on. Pulled over twice after experiencing same issue. Took to mechanic and diagnostic code P0301 (cylinder 1 misfire). Replaced 6 spark plugs to be safe, and replaced broken coil in cylinder 1. Drove less than a mile and CEL came back on. Brought to dealership this time and they found a leak in the h... Read more

Incident date: Jun 3, 2026

My brand new 2026 Honda CR-V Hybrid Sport-L experienced sudden significant power loss while operating on highway around 300 or so miles. Dashboard displayed warning: 'Emissions system problem — power may be reduced — see your dealer.' I had to immediately get off the highway and very slowly drive back home and then took it to the dealer as soon as their service dept. opened after that. Vehicle... Read more

Incident date: May 23, 2026

Jul 16,2025 Manufacturer Recall Number25S76 NHTSA Recall Number25V467 Recall StatusRecall Incomplete, remedy not yet available This is almost a year and FORD has not came out with a remedy to fix the issue. Requesting something from manufacturer when this will be available to be fixed? There is another recall that just posted, I checked my VIN it did not register my vehicle as affected but not ... Read more

Incident date: Jun 2, 2026

When the gas tanks are more than 1/2 full the inside of the car fills with gas fumes the only way to prevent is to keep the Tanks less than half full…… worried the fumes will ignite under the right conditions…….. supposedly this is a well documented problem with the C-6 corvettes

Incident date: Jun 3, 2026

My 2019 Mazda CX-5 (equipped with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation) has experienced a severe structural failure resulting in a cracked engine cylinder head. This casting defect allows pressurized motor oil to leak continuously from the cylinder head down onto the hot engine block and nearby exhaust components. This has led to the following severe safety ris... Read more

Incident date: Feb 1, 2026

This complaint involves a violation of safety recall obligations for Jeep Recall 68C (NHTSA Campaign 25V741000) concerning a high-voltage hybrid battery fire hazard. On Friday, May 29, 2026, the vehicle was brought to Carman Chrysler Jeep Dodge (New Castle, DE) for mandatory recall testing. The vehicle failed the manufacturer's diagnostic analysis due to a critical internal cell separator defect... Read more

Incident date: Jun 3, 2026

PCS2 charging failure, PCS_a094 / a095 errors, loss of AC charging, reduced charging speeds, and PowerShare charging issue.

Incident date: Mar 30, 2026

What component or system failed or malfunctioned? Engine and Transission System Fuel Management system, How was your safety or the safety of others put at risk? While driving the vehicle it would just shut off, when you tried to restart vehicle it would not start all you could smell was gas. Has the problem been reproduced or confirmed by a dealer or independent service center? This happened on ... Read more

Incident date: May 26, 2026

Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.

Incident date: Feb 15, 2026

I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The c... Read more

Fire

Incident date: May 13, 2026

Vehicle intermittently lunges forward during the 2nd-to-1st downshift, even while the brakes are being applied. When this occurs, the vehicle unexpectedly accelerates or surges forward slightly, travels farther than anticipated, and feels similar to being bumped from behind. Because the condition occurs at low speeds, often in tight areas such as parking spaces, stop-and-go traffic, or before a cr... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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