Consumer Safety Complaints

Incident date: Jan 7, 2026

To Whom It May Concern, I am submitting this letter as a formal complaint regarding an authorized automobile dealer’s refusal to perform an open safety recall on my vehicle. Vehicle information: * Year/Make/Model: 2002 Volkswagen Passat 1.8T GLS * VIN: [XXX] I contacted Platinum Volkswagen, of Hicksville, New York, an authorized Volkswagen dealer, on January 7, 2026, to schedule a repair for... Read more

Incident date: Jan 5, 2026

Turned car on and it was making a very loud sound coming from what sounded like the engine. Very loud when accelerating or stepping on the gas. Driving at lower speed was also loud. Unknown if it was safe to drive. Took to mechanic and was told it was the high pressure fuel pump. There were no warning lights or warnings.

Incident date: Jan 6, 2026

UNKNOWN

Incident date: Jan 6, 2026

I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and then try again. Sometimes it eventually starts, but there have been several occasions when it would... Read more

Incident date: Jan 6, 2026

***1*** The emissions system on this truck (2022 Ram 3500 with 34,435 miles) has been problematic since I acquired it 5 months ago. It continually attempts to regenerate and rid itself of ash/soot buildup. If it does not successfully regenerate, it will go into a state of reduced power, also known as limp mode. The truck is available for inspection and will be at Lithia CDJR in Corpus Christi t... Read more

Incident date: Sep 21, 2025

This is a complaint regarding an inadequate recall remedy for Recall Z75 (NHTSA 24V-538). The manufacturer's software update rendered my 2017 Pacifica Hybrid inoperable due to DTC P0C77. While the battery was ultimately replaced under warranty, the manufacturer is refusing to reimburse $1,948.74 in rental expenses despite a prior verbal commitment to do so. This constitutes a failure to provide a ... Read more

Incident date: Apr 4, 2023

2024 Chevrolet 2500 HD purchased new. Delivered with missing capless fuel adapter. Pointed out missing capless adapter defect to Chevrolet dealer. Dealer refused to correct defect. When the vehicle ran out of fuel on busy roadway a large quanity of fuel splashed on the owner, the vehicle and the road creating the potential risk of serious fire, injury and environmental hazard. Owner had to purchas... Read more

Incident date: Dec 26, 2025

The BECM (Battery Energy Control Module) failed. The vehicle illuminated the MIL and the driver display to show a "Reduced power". When restarted, the display showed "shift to park", which I did several times. After a couple of restarts it displayed the "Reduced power" message, but would not go into drive. THE MIL was illuminated the entire time. Through numerous key cycles I got the VIN oper... Read more

Incident date: Aug 5, 2025

1)I purchased my car during daylight hours. A few days later I drove my car in the evening and could not see street signs or the road 1/3 of the way up through my windshield. There is a definitive line where the windshield turns black. It is extremely dangerous. The Toyota engagement center told me to take my car to the dealership where it was purchased. I also took photos of what I could not see ... Read more

Incident date: Jan 2, 2026

Email Subject I am reporting a serious safety-related defect involving sudden and complete vehicle shutdown while driving in a 2024 Chevrolet Silverado EV RST. Component/System Involved: The failure appears related to the 12-volt electrical system and associated vehicle control electronics. When the vehicle detects the 12V battery as dead or critically low, it immediately disables propulsion and... Read more

Incident date: Nov 7, 2025

To Whom It May Concern, I am writing to formally report a serious safety malfunction involving my 2025 Dodge Charger Daytona R/T Stage 1 EV. This incident has caused significant property damage. I arrived home and pulled into my driveway as I routinely do. I opened my garage door and waited for it to fully open before slowly pulling my vehicle into the garage. As soon as the car was positioned in... Read more

Crash

Incident date: Jan 3, 2026

When I got it looked at it’s my powertrain. The car is shutting off in motion.

Incident date: Jan 29, 2025

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 week... Read more

Incident date: Aug 31, 2025

Needed a steering rack. Needed a new transmission due to a torque converter failure. Now AWD is intermittently faulty needing fuel injectors. All within 1 year

Incident date: Dec 8, 2025

Fuel injectors are bad. The car misfires, I smell gas, runs rough. They fixed one the second week of December 2025. I had the same symptoms when my light came on again on December 23,2025, they said they couldn’t find anything and gave me the car back. On January 3, my engine light came on again, I had warnings sent to my email and phone app about potential engine failures they said today ( 1/6... Read more

Incident date: Jan 2, 2026

After a bad OTA update in October, in November before the stop charge recall was issued I noticed on Nov 21, when in "ELECTRIC" mode, after 10 or so minutes of driving the vehicle loses the ability to accelerate past half application of the accelerator. This lack of power continues until the accelerator is FULLY pushed on the floor forcing the gas engine on and causing immediate and dangerous acc... Read more

Incident date: Dec 31, 2025

Vehicle Safety Complaint – Fuel Leak I am reporting a serious safety issue with my vehicle. Vehicle: Nissan Rogue 2021 There is a fuel leak from underneath the fuel tank area, and a strong gasoline odor inside the cabin. The smell is noticeable while driving and when the vehicle is parked. This creates a fire and explosion hazard, and I believe the vehicle is unsafe to operate. The manufact... Read more

Incident date: Nov 25, 2025

ENGINE,Coolant system VEHICLE WAS CUTTING OFF IN THE MIDDLE OF DRIVING SHAKING AND JERKING

Incident date: Dec 23, 2025

Local Dealers are unable to resolve the recall on timely basis due lack of parts, lack of loaner or rental cars. Weather, sense of urgency. This is a serious safety recal of potential battery fire and suddenly stop while in motion. Need to do something!

Incident date: Jan 2, 2026

I was driving and a message popped up "Service Traction Control", then another message popped up "Forward Collision System Unavailable". Then the car started making this knocking sound and every time I would try and accelerate there would be a loud sound and almost a pulling stopping it from picking up much speed. I took the car into the dealer/repair shop and they said it was an issue with the l... Read more

Incident date: Dec 15, 2025

MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR C... Read more

Incident date: Dec 26, 2025

My wife and I were driving to Galveston on I-45 and were driving through La Marque when our car suddenly lost power. I started moving over to the outside lane and went to turn on the emergency lights. I realized the lights were already on. We heard a thump and thought that the serpentine belt had broken and that the engine would overheat, followed up by white smoke coming from the dash vents. My w... Read more

Fire 2 injured

Incident date: Jan 5, 2026

Component: Engine (Theta II 2.4L GDI) / connecting rod bearing-related failure risk with abnormal internal oil loss. The vehicle is available for inspection upon request (engine, oil level condition, diagnostic history, and dealer records). Safety risk: While driving on the highway (approx. 70 mph), the vehicle displayed a low oil warning, and I experienced concern for potential engine seizure/st... Read more

Incident date: Sep 29, 2020

I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. mad... Read more

Incident date: Apr 13, 2025

I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contaminati... Read more

Incident date: Oct 8, 2025

Vehicle experiences intermittent loss of acceleration at highway speeds. While driving at highway speed or going uphill, up ramp, down hill, down ramp the engine loses power and enters reduce power mode, making it difficult or impossible to maintain speed or safely merge with traffic. The issue is unpredictable and has occurred despite prior repair attempts. Vehicle is covered under a GM special t... Read more

Incident date: Dec 30, 2025

The emissions warning comes on and off, the honda dealer said it's a fuel injection system issue. Noted that NHTSA has issued extended warranty for this issue on 2019 Honday Odysseys but my specific VIN is not included. NHTSA needs to extend this issue to additional VINS having this issue as Honda is not covering it.

Incident date: Jan 5, 2026

Driving down the road the Jeep shuts off. It’s done it 5 times now. It takes a bit to turn back on. Almost caused four accidents it shitting down instantly

Incident date: Oct 1, 2025

Trying to understand why a recall was not done on an engine issue on this car and instead GMC chose to send out 2 letters in 2024 detailing the problem that "might" happen with the engine losing power while driving and for owners to "carry" the letters in the glove compartment of the vehicle so the dealership could be aware of the issue. You were told to not bring the car to be serviced unless th... Read more

Incident date: Aug 1, 2025

Shift to park issue and fluid mixing in with engine

Incident date: Dec 19, 2025

Vehicle unexpectedly stalled 10/5/2024 while driving at 45 mph on a highway. It would not restart. We were able to get to the side of the road and call for a tow truck. It was towed to the dealer where we purchased. It sat in the parking lot for a few days and they were able to restart it. The dealer could not find anything wrong. On 12/19/2025 the vehicle again unexpectedly stalled doing 50... Read more

Incident date: Jan 4, 2026

I am writing to formally report and complain about a serious safety issue I am experiencing with my Honda Odyssey related to the Auto Idle Stop feature. While the vehicle is stopped and Auto Idle Stop is engaged, the engine unexpectedly shuts down and, in some cases, does not restart properly when I attempt to accelerate. This has occurred after normal driving and also immediately after refueling.... Read more

Incident date: Sep 23, 2025

The engine began exhibiting symptoms consistent with the known bearing wear defect covered under the manufacturer’s safety recall, including knocking noises, loss of power, and engine malfunction. The condition worsened to the point that the vehicle became unsafe to operate due to the risk of engine seizure and sudden loss of propulsion while driving. The vehicle was inspected by a Kia dealersh... Read more

Incident date: Jan 3, 2026

Shortly after parking car in garage and with garage door left open for ~ five minutes before closing, a strong fuel smell filled garage [where there are no other fuel sources]. Thoroughly inspected floor, on hands and knees, under car and there was no liquid on the floor. Toxic fuel smell unsafe for humans. Dealer could not duplicate issue yet said fuel mix ratio was out of specification yet ju... Read more

Incident date: Dec 2, 2025

I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which... Read more

Incident date: Jan 5, 2026

Supplemental Update – Ongoing Safety Concerns and Extended Loss of Use Since submitting my initial complaint, my leased Hyundai vehicle (VIN [XXX] ) has now been presented for service for the third time for the same unresolved safety-related issues. The vehicle has been held by the dealership for eight (8) consecutive days during this service visit with no resolution and no clear timeline for... Read more

Incident date: Jan 5, 2026

Will be driving when it switches to EV mode it will have no power and go into limp mode. Can't go over 30 mph. This is now the second time this has happened. Dealership tried to say it was because of temperature. Come on.

Incident date: Jan 4, 2026

Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.

Incident date: Jan 3, 2026

Remedy not available yet

Incident date: Dec 30, 2025

BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed ... Read more

Incident date: Dec 16, 2025

Fuel tank strap fell out of the holding slot and came the strap came into contact with drive shaft cutting the rear driveshaft into. causing it to drop and slinging it self under the truck till I got stoped driving down the road this could have caused a gas leak and sparks igniting the fuel or the back half of the drive shaft could had dug into the road causing the lost of control or flipping the... Read more

Incident date: Aug 1, 2025

MFG RECALL #25S76 NHTSA RECALL #25V467 FORD IS NOT COMPLYING IN FIXING THIS RECALL ABOVE. IT HAS BEEN 5 MONTHS AND I HAVE ONLY RECEIVED ONE LETTER STATING THE RECALL ABOVE. THIS IS A PROBLEM WITH POSSIBLE "CRACKED FUEL INJECTORS" WHICH COULD RESULT IN A POSSIBLE ENGINE FIRE! WHEN AM I GOING TO RECEIVE A NOTICE TO CORRECT THIS PROBLEM.

Incident date: Dec 5, 2025

When attempting to accelerate rapidly (I.e. passing gear) the engine immediately begins to lose power. Audi dealer investigated and determined it was “TURBO LAG”. This situation happened multiple times at different speeds. When trying to accelerate to pass another vehicle or to merge onto a freeway are the scariest and most dangerous instances. Taking your foot off the accelerator does allow t... Read more

Incident date: Oct 24, 2025

At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spa... Read more

Incident date: Jan 4, 2026

While driving on highway, there’s loud pop came from rear area and then the “check electrical vehicle system” warning light came on. The car wasn’t able in turtle mode.

Incident date: Dec 14, 2025

My vehicle is subject to active recall 68C involving high-voltage battery fire risk in Jeep 4xe vehicles. Manufacturer has confirmed recall applies to this vehicle, but no remedy is currently available. I have been instructed to limit charging and parking due to risk of thermal event/fire. This creates an ongoing safety risk to myself, family, my home, nearby properties and others. My vehicle rema... Read more

Incident date: Jan 3, 2026

My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.

Incident date: Dec 5, 2025

I noticed random misfires months ago. I've replace my spark plug three times in 6 months. My coils are good, etc. It started getting worse about a month ago. It goes into limp mode and suddenly slows to 20 mph. Some days it won't start. The dash lights flash and the cars computer goes crazy it won't go over 20 mph. This is a widespread issue causing ppl to spend thousands and no fix in sight. Us... Read more

Incident date: Jan 2, 2026

I had driven a few miles to a store and was inside for about 10 minutes. I went out to the parking lot and started the car by pressing the button. Within the first couple of seconds after starting, there was a loud pop sound, followed by alerts on the dashboard. Checking the onboard diagnostics, I saw an alert that the charging system had a fault. Using the MyHyundai app, I saw a diagnostic code o... Read more

Incident date: Jan 2, 2026

Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own troubleshooting over the last six months, I have determined that when the car has sat un-used for over 24 ... Read more