Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM
Incident date: Mar 10, 2026
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Mar 2, 2026
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
Incident date: Mar 11, 2024
The rear axle electric motor casing cracked with significant oil leaking requiring replacement, taking 15 hours of labor. Part numbers were 36003926-7 and 36009926-1. The mechanic at Hunter Volvo Cars in [XXX] relayed that he had just performed the same repair for the same problem the week before, in the same dealership. This raises my concern of a system problem rather than a one-off problem.... Read more
Incident date: Jan 19, 2026
Recall V62/NHTSA 19V-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago
Incident date: Oct 7, 2025
My vehicle has been in the shop since December due to the turbocharger needing to be replaced. Through this site I found the fuel injector recall which I had to fight ford to evaluate. My vehicle had 2 cracked fuel injectors. I have been fighting with ford that everything I read states that this can damage the turbocharger. I am not sure if this is theright organization to look for help but I need... Read more
Incident date: Mar 9, 2026
My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.
Incident date: Mar 1, 2026
I am reporting a serious safety issue with my 2021 Ford F-150. This truck has already been subject to multiple recalls, yet the problems have continued. On several occasions while driving, the truck has suddenly shut off without warning, causing a complete loss of power while the vehicle is in motion. This has happened while my family and I were in the vehicle and has nearly resulted in a serious ... Read more
GRAND DESIGN
SOLITUDE
(2022) — FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Jul 1, 2025
My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehic... Read more
Incident date: May 7, 2024
I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It ... Read more
JEEP
WRANGLER 4XE
(2024) — FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Mar 11, 2026
Vehicle is subject to Recall R24B2 / NHTSA 24V-700 (battery fire risk during Level 3 DC fast-charging). Nissan issued a "do not use" directive for the CHAdeMO fast-charge port in October 2024 with a projected remedy date of November 2024. As of March 2026 — over 16 months later — no remedy has been provided.The affected component is the high-voltage lithium-ion battery pack. The battery is ava... Read more
Incident date: Mar 2, 2026
When I'm driving on the freeway. I could be on flatland and it will stall, I could be going down a hill and it stalls, I could be on a regular road, turning a corner, hitting a bump. And it stalls when I'm on the freeway, I have to get over very scary happens all the time when It happens I coast, I put it into park, i turn it off, and it restarts immediately every time. This is constantly happeni... Read more
Incident date: Feb 23, 2026
2019 Ford F-250 original fuel pump or related part connected cause hard and prolonged starting in vehicle. Prolonged starts can damage other parts if left unfixed. This is a Ford manufacturing issue and could cause a person possible harm from an unknown development from the pump and related affected parts. Dont wait until humans are injured to address this problem especially when dealing with pot... Read more
Incident date: Mar 9, 2026
I WAS DRIVING THE CAR ON 12-22-25 I LOST POWER MY CAR DIED ON I94. BATTERY DIED THE DEARLSHIP COULDNT GET THE CODE. GOT THE CAR BACK ON 12-26-25. ENGINE LIGHT CAME ON CARRIE GMC REPLACED BATTERY . CAR BACK ON 12-29-25.. ENGINE LIGHT BACK ON 12-31-25 CAR BACK ON 1-8-26 REPLACLED CATALYTIC CONVEERTED AND OXY SENSOR. 2-20-26 DRIVING ON 1-94 LOST ENGINE POWER CAR BACK ON 2-25 FEUL PUMP AND FEUL LINE.... Read more
Incident date: Feb 19, 2026
As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguish... Read more
Fire
Incident date: Mar 3, 2026
The vehicle was in Hybrid mode. My wife was driving and had slowed to enter a roundabout to yield to another vehicle. When she accelerated and entered the roundabout, the vehicle stalled / shut itself off and flashed Service Hybrid System. She had to coast to a stop as it lost all propulsion. The vehicle started again after shutting it off and letting it go to sleep by opening the door. This same ... Read more
POLESTAR
POLESTAR 2
(2022) — FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Mar 10, 2026
I have a urgent fire safety recall regarding the fuel tank exploding due to sone gasket leak. Inwas told to park outside of my garage with half tank minimum. I just bought my car, and now I don’t know if my car is going to blow up? I mean I get a chip issue takes a minute but when a car can implode shouldn’t tbe manufacturer immediately allow for a loaner? Especially if there is a disable per... Read more
Incident date: Mar 10, 2026
Bought the 2022 Hyundai Tucson. It was driving perfect no issues then I hit 52,000 miles and the check engine light illuminated. The vehicle started sputtering and idling hard like it wasn’t getting fuel when the gas was pressed. I was on the interstate and the vehicle wouldn’t go over 35mph. Now the check engine light illuminates off and on when it feels like it.
Incident date: Mar 10, 2026
I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not acceler... Read more
Incident date: Apr 24, 2023
The vehicle experienced two sudden and complete losses of power, on December 29, 2025, and again on February 18, 2026. In both instances, the vehicle became inoperable while in motion and required towing. These failures created hazardous roadside situations.
Incident date: Mar 6, 2026
When coming to a stop at a stop sign, my truck randomly shut off while in gear, automatically shifted to park and put the ebrake on. I restarted my truck and shut off the ebrake and drove fine the rest of the way.
Incident date: Dec 31, 1969
I own a 2018 Honda Accord and have been experiencing an ongoing issue where multiple warning lights appear on the dashboard at the same time. The lights include several safety and system warnings, making it look like many different systems in the vehicle are malfunctioning simultaneously. I have taken the vehicle to be serviced and attempted to fix the issues that were identified. However, even a... Read more
Incident date: Feb 17, 2026
While merging onto [XXX] toward [XXX] , my 2016 Nissan Versa suffered a total loss of power while crossing active railroad tracks. The car stuttered and jerked before completely stalling and stopped responding. I was stranded in a high-traffic zone around [XXX] PM. I was worried that the vehicles coming behind me would not see my small car right away, as I was positioned past the railroad tracks ... Read more
FORD
MAVERICK HYBRID
(2022) — FUEL/PROPULSION SYSTEM
Mar 10, 2026
Incident date: Dec 31, 1969
... Read more
Incident date: Jan 12, 2026
Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.
Incident date: Mar 3, 2026
While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. ... Read more
Incident date: Feb 10, 2026
I was driving and all the lights on the dash board came on. Including the engine light. I took the vehicle to the dealership service center and they said the turbo function of my engine was failing. and it was still covered under warranty so they fixed that. One day after the picking it up all the lights came back on. I took it back and they stated that the fuel injectors are failing thus causing... Read more
Incident date: Feb 3, 2026
Just picked up vehicle after having a new battery installed. Was getting pop up on dashboard every few seconds that electrical saving mode was active. Then all of a sudden the truck shut off while driving about 45 mph on a busy road. Dash said switch to neutral to start vehicle which i tried but nothing happened. Truck coasted to a stop and would not start or even shift into neutral to push it of... Read more
Incident date: Mar 6, 2026
PICOSCOPE test passed on 2/3/2026 with mileage of 58061 at Everett Chevrolet, Benton, AR. On [XXX], while driving received an error code, no oil pressure and vehicle became disabled in the middle of the road. Tahoe was towed to Teeter Chevrolet in Malvern, AR. We were notified on Friday that the engine was bad and would need to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT... Read more
Incident date: Mar 10, 2026
If my car can burn up because of this issue, why isn't a replacement part available? Is Ford going to wait till it burns? Seems to me if the problem is known you'd rather fix it than pay out lawsuits.
Incident date: Mar 10, 2026
I was driving my car and the stop immediately and check battery sign came on. I had to have my car towed to the dealership. I read that the ev6 have ICCU problems and commonly need to be replaced. The car lost all acceleration and power and eventually stopped moving all together.
Incident date: Mar 6, 2026
*Component/System:** The **Fuel Pump / Fuel Delivery System** failed. The vehicle and the replaced spark plugs/coils are available for inspection upon request. **Safety Risk:** The vehicle **stalls abruptly while in motion (at speed)**, causing an immediate loss of motive power in traffic. This creates an extreme risk of rear-end collisions and leaves the driver stranded in active lanes of travel... Read more
Incident date: Mar 6, 2026
The check engine light is on and upon diagnostics it shows there is an issue with the EVAP purge valve. This cause the vehicle to have problems starting when refueled. Cost of the repair is around $1000 due to where the valve is.
Incident date: Aug 15, 2025
After stop at traffic light with air conditioning on, the auto idle stop system engaged. When the brake was released, the engine stalled, able to be restarted after 5-10s. Problem exactly matches NHSTA investigation EA25004.
Incident date: Nov 20, 2025
After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it wou... Read more
Incident date: May 15, 2025
Car is leaking gas after being filled mostly up. When I look it up it said this specific car does have some problems with leaking fuel.
Incident date: Jul 1, 2020
The problem is on the recall, I understand my car is not on the VIN recall list but it's the same problem. Potential Recalls for 2017 Q50: Fuel Pump Control Module (2.0L engines): Improper software may cause the engine to stall.
MERCEDES-BENZ
GLS 450 4MATIC
(2025) — FUEL/PROPULSION SYSTEM
Mar 9, 2026
Incident date: Mar 5, 2026
Issue with fuel injection for Benz E350 2014 2014 Mercedes-Benz E350 fuel injection issues often stem from faulty injectors causing misfires, often on Cylinder 5, or a recalled fuel feed line. Symptoms include rough idling, reduced gas mileage, stalling, and check engine lights (P0300-P0306 codes).
Incident date: Mar 8, 2026
National Highway Traffic Safety Admin March 9, 2026 I am submitted a vehicle safety complaint regarding a 2011 Subaru that I recently purchased on [XXX]. I purchased a used 2011 Subaru Impreza from Clear Cut Auto {241 S Dupont Hghwy – New Castle, DE 1920 (302-322-2050) on [XXX] for $5,147.04. The dealership person name was Erika Fernandez which reported the car was recently dropped of by a femal... Read more
Fire
Incident date: Sep 26, 2025
While driving several times smelt gas and car cut out engine came on and car stopped mid driving multiple times. Says they replaced fuel pump reset car etc
Incident date: Feb 26, 2026
My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times and I haven’t even had it a year. It has had multiple recalls on this car and it’s still scary to drive. I don’t fee... Read more
Incident date: Feb 9, 2026
I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again
JEEP
GRAND CHEROKEE
(2011) — FUEL/PROPULSION SYSTEM
Mar 9, 2026
Incident date: Mar 9, 2026
Fuel injector was replaced part number 06160-5pa-305. It is available to be inspected and I have the failed parts in my possession. This was inspected and identified by an independent service center. Power steering system problem light on main dash alerting with break system alert. The car had been driven immediately prior with no warning signs and no alert lights on the dash and almost a full tan... Read more
Incident date: Feb 16, 2026
RECALL CHECK AND THEY KEPT MY CAR AND SAID THEY WILL NOT REPLACE IT
Incident date: Jan 25, 2026
I have a 2015 dodge ram 1500 slt 3.6 vvt I purchased the vehicle.I paid full price $18,768 when I first got the truck it has being ticking noise and in has a faulty oil pump also the truck was infected with roaches. I got the truck from dodge ram dealership in morrow ga they just vacuum out the roaches.I bring having problems with this truck since I got it.Any solution y’all going to fix this pr... Read more
Incident date: Mar 2, 2026
I am reporting a safety concern involving unintended acceleration in a 2025 Volkswagen Jetta SE (VIN [XXX] ) Te vehicle has experienced two separate incidents in which it surged forward unexpectedly when shifting from park to drive while my foot depressed the brake pedal. The first incident occurred in approximately August 2025 while attempting to move the vehicle into a residential garage. When... Read more
Crash
Incident date: Aug 21, 2025
My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure a... Read more
Incident date: Jan 19, 2025
The car is a 2022 with only 17k miles it started by smelling like gas really bad in the car and outside of it and eventually leaking gas badly so i took it into the dealership and it turns out there is a defective weld on the fuel filler neck and it had been leaking for a while. It was a major fire hazard not just for myself, but others on the road. Filling my garage up with fuel vapors and it was... Read more
FORD
BRONCO SPORT
(2023) — FUEL/PROPULSION SYSTEM
Mar 9, 2026
Incident date: Mar 9, 2026
My 2023 Ford Bronco Sport has an open safety recall (25S76) for a cracked fuel injector that may cause a fire risk. The manufacturer has issued the recall but does not yet have a permanent repair available. I am concerned about the safety risk and lack of remedy
Incident date: Jan 22, 2026
All the warning lights randomly turned on while driving. I took it an independent mechanic and a Honda certified dealership, and both produced the same diagnosis, a replacement of fuel injectors. P0172 and P0301, P0302 The symptoms, noises, lights are all consistent with TSB19-037, which applies to 2017 and 2018 Honda CRVs. From online forums that have experience the issues around 60-80K miles, my... Read more
Incident date: Mar 9, 2026
The Full stereo system with cameras and most sensors and the car is currently at the dealership as 03/09 @11:00 am and I took It to them as well so that they can repair the other pending recall I have at the moment and they stated that It was a " point to point check recall " and that they would change it whether it would need to be or not and I raised concerns about another possible recall on the... Read more