Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Sep 2, 2026

Vehicle passed previous recall for engine defect related to complete engine failure, GM switched oil viscosity. Recall performed 10-16-25. Complete engine failure diagnosed at dealer 9-4-26, related to exact malfunction that sparked recall.

Incident date: Sep 3, 2026

My car stalls while driving and then I try to restart it but nothing happens. After reading online about the fuel pump issues and extended warranty related to the fuel pump I took the car in for repair. My car has 75,000 miles and the extended repair on this is for 150,000 miles/15 years. The dealer is refusing the repair because my car has a branded/ theft title. The car wasn't damaged just s... Read more

Incident date: Jul 22, 2026

Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.

Incident date: Aug 6, 2026

This car has left me stranded multiple times. Took to dealership to find out the fuel pump that had been replaced at 90,000 was dead. Catalytic converter replaced at 125,000. Replaced fuel pump control module, fuel pump and sending unit for the 2nd time in 2014 Ford Taurus SEL AWD with 132,000 miles. Now it is sending a check engine code P0461 which is most likely due to the recent replacement mes... Read more

Incident date: Apr 4, 2023

My 2019 Hyundai Tucson repeatedly shuts off while driving , without any warning. It rolls backwards while in park. The car could easily hit me taking things out of the trunk or hit my neighbors walking past my drive. The car has no power. It can’t get up to speed. It shakes and I have to get someone to add oil to it frequently. The first time this happened was in April of 2023. The engine seized... Read more

Incident date: Jul 11, 2026

It started with multiple lights glowing on my dash. Then progressively the car felt sluggish and ultimately while driving to church in July the car cut off while I was making a turn. Some kind gentleman pushed my car helping me get out the intersection.

Incident date: Aug 3, 2026

Pursuant to recall 24S55 engine valve crack causing catastrophic damage. Misfire codes given and addressed independently giving brief changes however car reverted back to "limp" mode on major Dallas hwy causing extreme safety issues. Conditions confirmed by Freedom Ford Greenville Texas. Estimated replacement costs exceeds 14k.

Incident date: Jul 8, 2026

Simply filing a complaint for the recall on the fuel pump that still has not been remedied over a year ago. I’m hearing stories of people having to replace their fuel pumps and ford not covering it even though it’s an open recall. Hoping to get more pressure on them to get a remedy. Thank you for all you do!

Incident date: Sep 4, 2026

The vehicle suffered an Auto Idle Stop failure at a red light. The engine shut down normally, but failed to automatically restart when the brake was released. There were no dashboard warning lights, and I was forced to manually shift the vehicle into Park to restart the engine in active traffic.

Incident date: Aug 19, 2026

COMPONENT THAT FAILED: A high-pressure fuel injector (cylinder 2). The failed injector and engine wiring harness are available for inspection on request. The vehicle is currently at an authorized dealer. WHAT HAPPENED: While driving at approximately 35-45 mph under light throttle in normal traffic, the engine began misfiring without warning. The misfire worsened rapidly over several seconds and t... Read more

Incident date: Aug 26, 2026

On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455 (low-pressure fuel pump). I had already reported the unrepaired recall to NHTSA on XXX. I took the truc... Read more

Incident date: Aug 23, 2026

We broke down because the fuel pump broke, which has a recall out there. We had stopped at Buc-ee’s for a break and when we got back to the truck, it wouldn’t start back up. We got it fixed at Banner Ford and were forced to pay $1822.50 for a fix that a known recall is out for that they claim there’s no remedy for. But, then you’re telling me you can fix it for $1800. It makes no sense tha... Read more

Incident date: Aug 30, 2026

Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the... Read more

Incident date: Aug 29, 2026

Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the dealer... Read more

Incident date: Apr 10, 2023

For about 3-4 years now we have had issues with either the accelerator and/or possibly the transmission. We are not exactly sure which because our dealer claims they can never recreate the issue which is hard to believe since the issue happens to us most times the car is driven. The complaint that we have is intermittent delayed/no acceleration when accelerator is pressed, followed by sudden surge... Read more

Incident date: Jul 16, 2025

My 2021 Ford Bronco Sport is subject to Ford Safety Recall 25S76 / NHTSA Recall 25V467 concerning cracked fuel injectors that may leak fuel and create an under-hood fire risk. This recall was issued in July 2025. Approximately 14 months later, Ford still has not made the final repair available for my vehicle. I had Ford’s interim PCM software update performed by an authorized Ford dealer on De... Read more

Incident date: Sep 3, 2026

Ford has not provided a repair for fuel injector recall in a reasonable amount of time

Incident date: Aug 28, 2026

Check engine light illuminated. Dealer retrieved DTC P0457 for an EVAP leak. Dealer performed EVAP diagnostic testing and determined that the canister purge valve was leaking. Purge valve was replaced at owner expense. After replacement, EVAP leak verification passed and DTC was resolved. I am reporting the failure because Ford has previously identified canister purge valve failures on other Ford ... Read more

Incident date: Mar 11, 2024

My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I am making a car payment, but I am not getting service down on my vehicle especially when it's not m... Read more

Incident date: Feb 1, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle bucks and runs really rough. I believe it has to do with the open recall that has NOT yet been fixed. The fuel MPGs, xxx miles to empty, etc seems to all be affected. The dealer won't do anything about it. How was your safety or the safety of others put at risk? I'd say it's safe to dri... Read more

Incident date: Aug 16, 2026

My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end... Read more

Incident date: Sep 3, 2026

I am reporting a potential fuel/fire safety defect involving TWO brand-new 2027 Infiniti QX80s. My first QX80 developed a strong raw-gasoline odor after driving/shutdown, especially when parked in my residential garage. I repeatedly reported this to Infiniti. Various explanations were given, including Arizona heat and gasoline formulation. The dealer ultimately exchanged the vehicle. The replacem... Read more

Incident date: Aug 31, 2026

I am filing a safety complaint regarding my 2023 Volkswagen Tiguan SE R-Line with approximately 54,000 miles. The vehicle experienced a significant engine-related failure involving the oil separator/PCV system. Volkswagen diagnosed a failed oil separator/breather that caused excessive crankcase pressure, resulting in substantial oil expulsion and damage/leaks involving the plastic/composite oil p... Read more

Incident date: May 10, 2026

While driving my 2023 Cadillac CT5-V Blackwing in an active traffic lane, the vehicle experienced a sudden and complete loss of propulsion. I was unable to maintain movement with traffic, and the vehicle became disabled in the roadway. The failure occurred without sufficient warning for me to safely remove the vehicle from active traffic. This created a serious safety hazard because the sudden lo... Read more

Incident date: Aug 27, 2026

The fuel lines that are connected to recall 14V576000 need to be replaced and so that recall needs to be expanded as the parts are present in my vehicle but the connected to my VIN

Incident date: Sep 3, 2026

cold starts sometime there is an audible tick, there is also occasional low oil pressure and the gauge drops and returns to the normal range

Incident date: Sep 2, 2026

The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, and they said it was a common issue. If the issue is common, it should have a re... Read more

Incident date: Sep 2, 2026

I am filing a safety complaint regarding my 2014 Chevrolet Camaro V6 with the 3.6L LFX engine because the vehicle intermittently stalls and/or will not restart after being driven or exposed to high ambient temperatures. I live in [XXX], where extreme temperatures and extended idling in traffic are normal driving conditions. The vehicle can operate normally and then experience a fuel-delivery-relat... Read more

1 injured

Incident date: Aug 31, 2026

This complaint is filed regarding an inoperable vehicle subject to active safety recall NHTSA 26V-248 / JLR Campaign D126. My 2021 Range Rover Velar MHEV experienced a total charging failure and loss of motive power caused by an internal failure of the 48V-to-12V DC-DC converter (boost control microchip defect). A professional diagnostic confirmed the 12V battery is viable, but the DC-DC converte... Read more

Incident date: Jul 26, 2026

The high pressure fuel pump failed sending metal shavings through out the entire fuel system. I had no heads up and the failure left me stranded on top of a bridge. I called 911 twice and finally the cops showed up and wrecker towed me off the bridge. Ford is aware of this known issue with this make and model, and even put a recall partial recall / quick fix to increase the flow around the pump to... Read more

Incident date: Sep 3, 2026

Driving along the highway the CEL light came on followed by reduced engine power warning. Vehicle abruptly slowed down to 35mph (limp mode). Were there to be another vehicle behind me, they would have to do emergency braking. My vehicle would not start after pulling over to the shoulder. A tow truck was dispatched, and after diagnosis from the service center; The fuel pump module was found to be ... Read more

Incident date: Aug 26, 2026

Original Owner of 2021 Chevy Trailblazer LT. Purchased new in April 2021. Vehicle has a history of major powertrain issues, starting with Check Engine light during its first year of ownership, culminating in a complete turbocharger replacement in December 2025. This only as a result of my research, after many visits to dealership trying to diagnose the issue. The check engine was consistently ill... Read more

Incident date: Aug 15, 2026

I own a 2024 Honda CR-V EX-L with approximately 59,628 miles. While driving the vehicle, multiple warning lights began flashing on the dashboard. At the same time, the vehicle became difficult to drive and did not feel as though it was operating normally. I was concerned for my safety because the problem occurred while the vehicle was being driven. The vehicle was taken to two different authoriz... Read more

Incident date: Sep 2, 2026

There was supposedly a recall of 2012-2018 Ford focuses such as mine, which is a 2018, but somehow my car is not included in this recall even though it seems to be affected by the same problem. I believe it to have a faulty purge valve (forgive me if I am not precise in my terminology) as it stalls after I get gas and try to start it up. I have to rev the engine to get it to stay on. I cannot stop... Read more

Incident date: Aug 16, 2026

Catastrophic Engine failure - Chevy, Silverado 1500, Yr: 2023; Odometer: 33,183: On 8/16/2026 we were traveling down a busy highway towing our camper and the engine completely stopped, no propulsion, no warning lights, no check engine lights; complete failure; we had to coast to side of road. The only thing that indicated a problem is that we started hearing what sounded like marbles rattling, it... Read more

Incident date: Sep 3, 2026

I need to open a formal safety and warranty complaint regarding my 2024 Kia Seltos. I originally reported an acceleration problem to the dealership when the vehicle was purchased and they said they couldn’t duplicate the issue but they did not resolve it.The vehicle shuts off while I was driving, and afterward would not accelerate beyond approximately 15 mph. I believe the vehicle is unsafe to... Read more

Incident date: Aug 5, 2026

2019 honda accord, the transmission is failing, Slipping Gears, Delayed or Harsh Shifting, Unusual Noises, Warning Lights on, Transmission or check engine light illuminate, signaling potential issues, Fluid Leaks I have a 2019 honda accord, the fuel pump failed and the honda service center in miami charged me $1308.00 and it was supposed to be a free recall. I need help, the car is falling apart... Read more

Incident date: Sep 1, 2026

This complaint concerns Manufacturer Recall 033G (NHTSA Recall 26V229000) for a fuel crossover pipe with retention fasteners that may loosen over time, creating a fuel leak and engine compartment fire risk. The vehicle has not yet received the recall remedy because the nearest authorized Genesis retailer capable of performing the repair is over 620 miles round trip. The recall filing states that ... Read more

Incident date: Aug 22, 2026

A critical failure in the direct fuel injection system caused severe engine misfiring, sudden loss of drive power, and a cascade failure that disabled safety systems during vehicle operation. Diagnostic scan confirmed DTCs P0172 (fuel system rich) and P0301 (cylinder 1 misfire). In response to the misfire, the vehicle's computer automatically disabled the Electronic Power Steering (EPS), Vehicle S... Read more

Incident date: Sep 2, 2026

This is more information related to Complaint 11761129: After online researching of other '03 2.2L Saturn Vue-owners stalling experiences, it appears that this vehicle has a long history of others like me: an unsafe, unpredictable stalling problem which carries no warnings or logging of error codes to trace the TRUE ORIGIN of problem. (How much did others spend on repairs that appeared to fix the... Read more

Incident date: Jun 20, 2026

Unable to use cruise control Unable to use lane control Unable to use tire pressure gauge Unable to use auto brake system Car shakes due to a sudden decrease in engine performance. Turbocharger issues Powertrain System issues ECM Failure

Incident date: Sep 2, 2026

While driving, the vehicle suddenly lost motive power on the highway and would not accelerate beyond approximately 20 mph despite accelerator input. There were no warning lights or check-engine light. The condition created a safety hazard because the vehicle could not maintain normal traffic speed. Hyundai dealer has been unable to determine the cause on other vehicles with the same problem, and w... Read more

Incident date: Aug 27, 2026

While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”. Attempting to re-engage the cruise control did not work and then the vehicle suddenly lost all propulsion (pressing the accelerator did nothing). The car quickly slowed to about 20 mph before we could maneuver it to the shoulder and turn it off. After a coupl... Read more

Incident date: May 31, 2026

The car went into limp mode on an Interstate Highway. It was taken to a VW dealer in Mooresville, NC after two other private garages could not diagnose the problem. Their is a current Factory Warranty Extension for 2017, 2018, 2019 VW Tiguan's. The dealer in Mooresville kept the car for two weeks. Drove it for over 100 miles. They claim They can see the code in the computer but it is not active so... Read more

Incident date: Jun 2, 2026

2021 CR-V Hybrid, approximately 103,000 miles. Multiple incidents of loss of propulsion at highway speed with engine shaking and a flashing MIL. Cycling the ignition restores normal operation, and the codes disappear. I have had it scanned, and no errors show up. Spark plugs and ignition coils have been replaced. The vehicle has also displayed an engine high-temperature/reduce-acceleration warnin... Read more

Incident date: Aug 28, 2026

The vehicle experienced a check engine light with code P0430 and a failed Air/Fuel ratio test due to defective fuel injectors leaking raw fuel into the exhaust bank. This failure completely mirrors the factory defect in Honda Service Bulletin A21-010 (NHTSA ID: 10187008), which extends the fuel injector warranty to 10 years/150,000 miles. A certified Honda dealer verified the exact codes and compo... Read more

Incident date: Sep 2, 2026

Fuel pump control module and or the in tank fuel pump failed and or isn’t making proper connection for car to run correctly. Safety was put at risk as car came to abrupt halt while driving. Driver was outside of vehicle at busy intersection for vehicle diagnostics and battery jump. Battery was removed and new battery installed yet problem persists. Not confirmed by dealer but code is as follo... Read more

Incident date: Aug 1, 2026

Strong Gas smell coming into can of car and through air vents when ideling

Incident date: Aug 27, 2026

While driving with my 3yr old in the car multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts). The vehicle experienced a sudden loss of engine power, rough idling, and hesitation upon acceleration, which created an immediate traffic hazard. I took the vehicle to an authorized Honda deale... Read more

Incident date: Aug 31, 2026

Fuel smell in vehicle. Upon investigation found fuel pump flange cracked and leaking fuel. Leaking fuel is a fire hazard. No warning lamps illuminated.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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