Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM

Incident date: May 26, 2026

Hi, my name is [XXX], i bought used Hyndai Santafe sport 2017 from dealership in 2020. It had around 47,000 Miles on it, intitially it was running fine but after driving 2 years i discovered that engine is burning oil and after the oil change right after 1000 miles i had to add a quart of oil and it was like every two weeks. I had many srevices from dealership and other auto mechanic stores but it... Read more

Incident date: Aug 1, 2025

Ford Safety Recall 25S76, NHTSA Recall 25V467 is now 11 months old with no notice yet of a repair available. This seems too long.

Incident date: May 26, 2026

Message on dash "Service High Voltage charging system" . Code cleared by inexperienced mechanic. Stalled on the side of the road with "Engine not available" , "Low propulsion" . My local Chevy dealership confirmed a high volt battery leak its now at risk for catching on fire

Incident date: Apr 20, 2026

Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia Recall SC368 (NHTSA ID: 26V232). We noticed the vehicle was leaking a substance in April 2025. After rec... Read more

Incident date: May 29, 2026

While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors replaced under Honda’s extended warranty over faulty injectors.

Incident date: May 15, 2026

The head gasket failed. Dealer diagnostic was performed and they determined leak of coolant into cylinder number 3. All maintenance done on car. No reason to fail. Further internet search shows that the head gasket failure on the 2018 accord 1.5 turbo seems to be a common issue and therefore a manufacturer defect. Yes it is available upon request. When accelerating the car will stall and lose pow... Read more

Incident date: May 31, 2026

The Fuel Pump Control Module (FPCM) connector corroded and disabled the fuel pump system. My car's fuel system failed while driving, and I had to pull over. After further research, I found that this particular FPCM and connector are located by the rear passenger axle and are exposed to the weather elements. This makes corrosion highly likely and poses a significant security threat for drivers, as ... Read more

Incident date: Jul 3, 2025

The horn will honk sporadically and will not start at times then wipers will malfunction. Had tipm looked at was told it is normal for this to go out, bad design.

Incident date: Dec 30, 2025

I received a voluntary emissions update letter from kia, and although it was voluntary, the letter said failure to update could be considered lack of maintenance. The update was performed on XXX at Dorsch Ford/Kia in [XXX]. The vehicle ran poorly from that day forward. I gave it a couple of weeks to insure that the system could learn my driving habits. I then went to the Dorsch service department ... Read more

Incident date: Jun 2, 2026

Head gasket leak - 3rd head gasket. Know issue in CRVs . Vehicle will not go when gas is pressed (intermittent), vehicle sporadically sputters when in idle, engine overheated.

Incident date: May 15, 2026

Truck has 116k miles, started losing power and acceleration diminished. CEL and Trac Off light came on. Pulled over twice after experiencing same issue. Took to mechanic and diagnostic code P0301 (cylinder 1 misfire). Replaced 6 spark plugs to be safe, and replaced broken coil in cylinder 1. Drove less than a mile and CEL came back on. Brought to dealership this time and they found a leak in the h... Read more

Incident date: May 23, 2026

My brand new 2026 Honda CR-V Hybrid Sport-L experienced sudden significant power loss while operating on highway around 300 or so miles. Dashboard displayed warning: 'Emissions system problem — power may be reduced — see your dealer.' I had to immediately get off the highway and very slowly drive back home and then took it to the dealer as soon as their service dept. opened after that. Vehicle... Read more

Incident date: Jul 16, 2025

Jul 16,2025 Manufacturer Recall Number25S76 NHTSA Recall Number25V467 Recall StatusRecall Incomplete, remedy not yet available This is almost a year and FORD has not came out with a remedy to fix the issue. Requesting something from manufacturer when this will be available to be fixed? There is another recall that just posted, I checked my VIN it did not register my vehicle as affected but not ... Read more

Incident date: Jun 3, 2026

When the gas tanks are more than 1/2 full the inside of the car fills with gas fumes the only way to prevent is to keep the Tanks less than half full…… worried the fumes will ignite under the right conditions…….. supposedly this is a well documented problem with the C-6 corvettes

Incident date: May 26, 2026

My 2019 Mazda CX-5 (equipped with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation) has experienced a severe structural failure resulting in a cracked engine cylinder head. This casting defect allows pressurized motor oil to leak continuously from the cylinder head down onto the hot engine block and nearby exhaust components. This has led to the following severe safety ris... Read more

Incident date: May 29, 2026

This complaint involves a violation of safety recall obligations for Jeep Recall 68C (NHTSA Campaign 25V741000) concerning a high-voltage hybrid battery fire hazard. On Friday, May 29, 2026, the vehicle was brought to Carman Chrysler Jeep Dodge (New Castle, DE) for mandatory recall testing. The vehicle failed the manufacturer's diagnostic analysis due to a critical internal cell separator defect... Read more

Incident date: Jun 2, 2026

PCS2 charging failure, PCS_a094 / a095 errors, loss of AC charging, reduced charging speeds, and PowerShare charging issue.

Incident date: Oct 24, 2025

What component or system failed or malfunctioned? Engine and Transission System Fuel Management system, How was your safety or the safety of others put at risk? While driving the vehicle it would just shut off, when you tried to restart vehicle it would not start all you could smell was gas. Has the problem been reproduced or confirmed by a dealer or independent service center? This happened on ... Read more

Incident date: Feb 15, 2026

Problem with the fuel pump control module. Car broke down in front of my neighbor’s house. Now there is a problem with the transmission. It is slipping and there’s a clunking noise.

Incident date: Jun 2, 2026

I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The c... Read more

Fire

Incident date: Jun 3, 2026

Vehicle intermittently lunges forward during the 2nd-to-1st downshift, even while the brakes are being applied. When this occurs, the vehicle unexpectedly accelerates or surges forward slightly, travels farther than anticipated, and feels similar to being bumped from behind. Because the condition occurs at low speeds, often in tight areas such as parking spaces, stop-and-go traffic, or before a cr... Read more

Incident date: May 30, 2026

on saturday [XXX] while driving on the highway my car lost propulsion and started slowing down even after i was pressing on the acceleration/gas pedal all the way. It happened 3 times within an hour's time frame the car refused to speed up and would stop driving. I was in immediate risk as well as the drivers behind me since i was on the highway and my vehicle immediately slowed down and came to a... Read more

Incident date: Jun 2, 2025

Fuel leak from gas tank to engine

Incident date: May 28, 2026

Receiving daily Battery Saver Mode notices telling me some remote features including lock/unlock may temporarily be unavailable. Not to use my AC and go for longer rides, which I have done with no change. My interior lights are not coming on. My radio powers off and on while driving. Constant clicking and noises come from the vehicle when turned off. Difficulties starting the vehicle at times. Fee... Read more

Incident date: May 29, 2026

I was travelling on the highway at approximately 72 miles an hour in the left lane trying to pass a vehicle in the right lane. while accelerating my truck was like the brakes were slammed on and all kinds of lights starting flashing. This included the check engine light, low oil pressure light and lane assist lights. The truck shifted into Neutral and I could not place back into drive. I swerv... Read more

Incident date: May 23, 2026

On May 23, 2026 I was driving family and friends around San Francisco, CA in my 2017 Honda Pilot (48K miles). We were driving up multiple steep hills, up to a 20% grade in some places with a full car of 7 people. The car handled it well. However, as we neared my home 25 miles away, the car started shaking and the check engine light started flashing. We searched online and the advice was to pull ... Read more

Incident date: May 21, 2026

This vehicle (VIN: [XXX] ) has suffered repeated catastrophic engine shutdowns and complete loss of propulsion power while in motion. The dashboard displayed "Engine off! Shift to P or N, then start engine." This has occurred so many times the owner lost count, requiring multiple tows to Kia of Beavercreek. Following one incident, Service Manager Brad personally assured the owner's wife, looking h... Read more

Incident date: Mar 3, 2026

Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often

Incident date: May 22, 2026

Incident date: May 29, 2026

Auto start/stop not working and air horn went out as well, yes available for inspection. No it hasn’t been inspected yet by dealer as it is over warranty limit. First appeared 5/29/26

Incident date: Mar 15, 2025

While driving the vehicle, the accelerator will become inactive and result in the vehicle slowing to a stop. I will shut off the ignition and let vehicle rest for 10-20 mins before restarting. This does not resolve the issue and I end up towing the vehicle into the manufacturer’s service department. This often results in 100s of dollars in “diagnostic” fees. The service dept claims it’s ba... Read more

Incident date: Jun 13, 2025

This is in regards to an open recall for a year. Your website said to file a complaint if it’s not taken care of in a timely manner, And Ford has still not provided the parts to take care of this recall.

Incident date: May 23, 2026

The car cut off on the street with no warning. Once I crank the car back up and pulled over, it was leaking fuel and coolant with no warning lights on the dash boatd

Incident date: May 27, 2026

The vehicle suffered a sudden, severe engine malfunction/misfire while in operation, presenting a serious safety hazard on the road. Following the incident, the vehicle was taken to an authorized dealership service center (Repair Order #XXX), where technicians verbally confirmed that the engine requires a complete replacement due to internal mechanical failure. The catastrophic mechanical failure... Read more

Incident date: May 22, 2026

The Integrated Charging Control Unit (ICCU) on this vehicle produces loud whirring noises when charging at 80% or above. This has been documented in writing to the service department. The ICCU defect is a known systemic issue across the Hyundai and Kia EV platform. The vehicle is currently scheduled to return to the dealer for this and other defects. This is the second major service visit on a... Read more

Incident date: Jun 2, 2026

So I had check engine light I took it to the mechanic the code was p1450 the mechanic told me it’s the purge valve and it’s recall with ford book and appointment from the website witch is I did after I checked my vin I found out that’s this purge valve has recall and it’s free of charge I went to dealer they denied and said they have to do their diagnostic that will cost 190$ and they did ... Read more

Incident date: Mar 31, 2026

Engine light for car read codes PO 304 303 420 prior to sale of car per code read out taken when engine light went off shortly after my purchase. Not addressed prior to sale. Codes read and called to dealership. Car taken for service. Reported fuel smell, exceleration issues, short stallings. Same codes. Stated car was " fine." Drivable. Asked for brakes/ rotors to be checked. No documented brake... Read more

Incident date: May 31, 2026

My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and se... Read more

Incident date: May 29, 2026

My car has started stalling and dying when i slow down, take off or when idling. No power when accelerated, and the smell of exhaust comes into my car. I was making a turn from a red light and my car spit, sputtered, and died right in the middle of the busy intersection. I was almost hit from the rear and another car had to go into on coming traffic to avoid T boning me. I took it to 2 different ... Read more

Incident date: May 18, 2026

When I would go to accelerate onto the the interstate and would hit around 67-69 MPH my car would go lazy and the engine light would come on. This happened about 3 times and then 4th time every single check engine light came on. I took it to the mechanic and he replaced the battery, but said there might still be a fuel issue. I then took it to the dealership and they said I had “bad gas” and w... Read more

Incident date: May 31, 2026

My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid le... Read more

Incident date: May 16, 2026

I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel p... Read more

Incident date: Dec 15, 2025

The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacture and the dealer was contacted. The contact st... Read more

Incident date: Apr 14, 2026

Following a coolant rapid mate replacement performed by an authorized Tesla service center, the vehicle experienced a complete shutdown on a public road the same evening it was returned. The high-voltage cooling system was not properly purged of air following the service. This caused low coolant flow to the rear drive unit during a 63-mile drive in record heat. The fault cascade included a HIGH VO... Read more

Incident date: Mar 25, 2026

There was a recall-SC209A for a faulty piston ring. This vehicle “passed” prior to my purchase. I was unaware that my vehicle was part of the recall- when the VIN is entered in the NTSB website, no active recalls show. Starting in 10/24, the vehicle began having problems accelerating, and when I brought to my local mechanic it was found to be nearly empty on oil despite a recent oil change. ... Read more

Incident date: Jul 1, 2025

Recall has been out for 11 months and still no fix.

Incident date: May 24, 2026

When driving the car through a busy intersection there was a sudden, brief surge of acceleration, followed by deceleration and the vehicle cutting all motor power and becoming inoperable. The MIL lamp illuminated and the "Ready" light went out. I was unable to move the vehicle out of traffic until I got out and disconnected / reconnected the 12v battery to reset the car systems. The problem is ... Read more

Incident date: May 13, 2026

The DEF system failed on this truck at the end of 2025. The truck has entered limp mode, and if we continue to drive it, it will shut down completely. The vehicle has been at Darling's RAM in Ellsworth, ME since March 2026, and they say that they are still waiting for the parts. Why aren't parts available?? They have no idea when parts will be shipped from the manufacturer. Why is this at all ... Read more

Incident date: Jun 1, 2026

Armed truck in driveway set e brake went in my home heard coule bangs came out and e brake didn't hold and truck hit my 96 explorer causing damage to rear passenger lights and body continues down the hill hits my 12' utility trailer while tearing down approximately 200' chin link fencing pushing trailer over riding lawnmower before stopping against trees. Taking on frontal damage as well Also ex... Read more

Crash

Incident date: May 29, 2026

While driving, the Forward Collision Warning system activated unexpectedly without any apparent hazard or obstruction in front of my vehicle. Immediately after the warning appeared, the vehicle suddenly lost speed and became very slow to accelerate. I was unable to safely increase my speed while traveling on a busy roadway, creating a dangerous situation and nearly resulting in a collision with su... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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