Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Jun 7, 2026
I am submitting this complaint regarding a fuel injector failure and emissions system malfunction in my 2019 Honda Pilot. At the time of the failure, the vehicle had approximately 94,693 miles and had been routinely maintained. On [XXX], while traveling from Ohio to Pennsylvania with my family, the vehicle displayed an "Emission System Problem" warning and illuminated the check engine light. The... Read more
Incident date: Jun 10, 2026
This vehicle has experienced continuous HV battery drainage since repaired under recall 68C on 2/9/26. Multiple follow up trips to the dealer and discussions with the Stellantis "Star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive. They admit they have no idea what the problem is or how to solve it.
Incident date: Jun 12, 2026
I own a 2020 Nissan Leaf affected by recall 24V-700 (Nissan R24B2). The recall opened in September 2024 because the high-voltage battery can overheat and catch fire during Level 3 fast charging. Owners were told not to use fast charging until a remedy is available. The recall has been open since September 2024 and there is still no available remedy. Nissan has pushed the fix date repeatedly, firs... Read more
Incident date: Jun 12, 2026
On June 18, 2026, my 2022 Chevrolet Silverado 1500 with the 5.3L V8 engine and approximately 41,000 miles suddenly stalled and died while driving in traffic and would not restart. The vehicle had to be towed to a Chevrolet dealership (Starling Chevrolet in Mt. Pleasant, SC). The service manager ran a diagnostic and identified the Fuel Pump Control Module (FPCM) as the likely cause of failure. This... Read more
Incident date: Jun 18, 2026
My 2016 Ford F-150 (VIN [XXX]) experienced an intermittent failure involving the transmission range sensor system. While driving, the vehicle displayed a check engine light and a “See Service Manual” message. The truck became noticeably underpowered. When shifted into Reverse, the transmission engaged harshly and the PRNDL (gear position indicator) disappeared from the instrument cluster. The ... Read more
Incident date: Jun 13, 2026
The check engine came on as I was driving to work the other morning, and when I got back in the car to head home for the night, my car wouldn't start at all. I have a failed High Pressure Fuel Pump system. I used my own OBD-II code reader, and got back code P0087. This issue is connected to the FCA Z46 recall issued in June 2022. The previous owner/dealership performed the service for this... Read more
Incident date: Jun 10, 2026
Vehicle would not start while on vacation. Called a tow to take to GM dealer. Turns out the fuel pump control module was bad. Some 2023 with a 5.3 had recalls. I was told my bin didn’t qualify so GM told me to contact you.
Incident date: Mar 3, 2026
The plastic gas tank was warped by heat and a faulty purge solenoid. The warped gas tank is a known issue for the 2018 Ford Focus and other versions of the car are covered by the recall, but my VIN apparently was not despite experiencing the same issue at less than 50,000 miles. The warped gas tank caused a dangerous car shutoff in traffic.
Incident date: Jun 3, 2026
This recall has been active for a year with Ford saying they have been unable to find a remedy but at the same time saying there is a risk of fuel pooling on the engine, possibly causing a fire and causing injury, I’m assuming to me the driver or my passengers. This is my commuter vehicle upon which I am making payments to Ford Credit. I can’t afford to park it until they come up with a way to... Read more
VOLKSWAGEN
PASSAT
(2001) - FUEL/PROPULSION SYSTEM
Jun 18, 2026
Incident date: Jun 18, 2026
I live in Las Vegas, NV where temperatures outdoors frequently exceed 100 degrees F in the summer, and in properly permitted garages without air conditioning, it gets very hot. I own a 2024 Chevrolet Corvette Z06. When it is hot out and the vehicle's tank is properly filled before parking in a properly permitted garage that meets building code, the car is unable to vent heat from the engine, whic... Read more
Incident date: Jun 2, 2026
How long does Ford have to fix a recall for fuel injection that could cause a fire? I was notified 11 months ago and there still is no word of a correction to the issue
Incident date: May 21, 2026
The car failed to accelerate on highway on multiple occasions, including when slowing down and then trying to accelerate when pulling out on highways.
Incident date: Jun 18, 2026
Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creati... Read more
FORD
F-150 LIGHTNING BEV
(2023) - FUEL/PROPULSION SYSTEM
Jun 18, 2026
Incident date: Jun 1, 2026
It started as all the dashboard lights came on, and the car smelled like gasoline. Then when I would fill up my gas tank, it would only go to 3/4 of a tank and the gas fumes increased. I was parked at the VCU campus parking lot when the gas started to leak out of the bottom of the car. The fire department came and said I could not drive the car until it was serviced. I was told at the mechanic tha... Read more
JEEP
GRAND CHEROKEE
(2020) - FUEL/PROPULSION SYSTEM
Jun 18, 2026
Incident date: Jun 4, 2026
After reviewing BMW’s warranty documentation, I believe that the part replaced — specifically the evaporative emissions (EVAP) valve or purge valve AND vapor canister (active charcoal canister) — should be covered under the California Extended Emissions Warranty (TZEV) for my 2018 BMW i3 with Range Extender. According to BMW’s California Emissions Warranty documentation (pages 14), the Eva... Read more
Incident date: Dec 20, 2025
After the latest 68C recall fix, Jeep has adjusted the behavior of how the vehicle's electric mode operates. When the battery gets to a certain temperature when driving, the engine is supposed to turn on (to prevent the fire risk hazard). However, instead of the vehicle making the powertrain switch, the vehicle power will just stop. The pedal will go to the floor but no forward movement. It is dan... Read more
Incident date: Jul 15, 2025
Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel... Read more
Incident date: Jun 16, 2026
The vehicle experienced a charging system failure while driving. The battery warning light illuminated and battery voltage dropped to approximately 11.7 volts while the engine was running. The vehicle continued to discharge the battery while being driven, creating a risk of loss of electrical power and possible vehicle shutdown. Diagnostic trouble codes included P0562 (System Voltage Low), P0BDE ... Read more
Incident date: Oct 23, 2025
car was brought in for a recall could erupt fire from engine and electrical brought car to bmw 8/2025 have checked list when brought in car was in perfect condition per bmw .pick up car checked engine light was on brought back immediately manager took to shop and cleared light immediately came back on i called them then i drive screen was saying low coolant oil low drivetrain overheating oil leaks... Read more
Incident date: May 29, 2026
Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and ... Read more
Incident date: Feb 16, 2026
Vehicle had previously undergone the GM 6.2L engine recall inspection on October 17, 2025, and was determined to have passed. On June 13, 2026, at approximately 80,390 miles, the vehicle suddenly lost propulsion while being driven with five children in the vehicle. The vehicle became inoperable and required towing. Dealer subsequently diagnosed engine failure and has ordered a replacement engine. ... Read more
Incident date: Jun 13, 2026
Engine Stalls: the engine stalls unexpectedly while driving at highway speeds and city/street speeds. Loss Of Power: Sudden loss of motive power creates an immediate crash hazard. Starting Issues: the car struggles to start or cranks excessively after refueling. Erratic Fuel Guage: The fuel gauge fluctuates wildly and gives inaccurate readings. Malfunction Indicator: The Check Engine Light is ... Read more
Incident date: Jun 16, 2026
1. The L87 Engine Loss of Propulsion failed and is available for inspection at the service department at Power Swain Chevrolet dealership, Fayetteville, NC. 2. I, other vehicles, cyclists, and pedestrians were at risk. That vehicle could have come down on the highway, causing a vehicle pileup, which could have caused mass casualties. 3. The problem is known; the service advisor informed me the veh... Read more
Incident date: Nov 12, 2025
COMPONENTS THAT FAILED: Multiple systems failed in a connected chain. (1) The DPF aftertreatment differential pressure sensor — a CONFIRMED manufacturing defect per Cummins recall T7186/T7187 (Jan 2026). (2) The Allison automatic transmission — catastrophic internal failure: torque converter destroyed, flexplate warped and cracked, metal fragments throughout. (3) The transmission control unit ... Read more
Incident date: May 6, 2026
When sitting at idle, the engine miss & spark knock at times. When start driving down the road the throttle seems hard to Press & takes a little time to reach up to road speed. The truck does not get good gas mileage at all. I had the spark plugs & wires changed still don't help.
Incident date: Jun 5, 2026
I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years... Read more
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Jun 17, 2026
Incident date: Jun 16, 2026
My 2025 Kia Sorento Hybrid, with approximately 20,000 miles, has experienced a sudden loss of power and entered a limp-mode condition twice within two days. During both incidents, the vehicle would not accelerate normally and was unable to maintain expected traffic speed, creating a significant safety hazard. No warning lights, warning messages, or check-engine light appeared before or during eith... Read more
Incident date: Apr 1, 2026
I purchased fuel injectors from Ebay on 5/25/2026 who guaranteed direct replacement fit for my specific vehicle. The injectors failed within a few days of use causing a catastrophic fire and total loss of vehicle on 6/3/2026
Fire
Incident date: Jun 17, 2026
My car started skipping or stalling when I'd press the accelerator. Then the check engine light came on. I took it to an Independent mechanic and it showed high pressure fuel pump or system. The spark plugs were changed, but the problem remained. I checked and noticed that there was a recall for that particular problem. I called the dealership and they said my VIN wasn't attached to it. But I do t... Read more
Incident date: Jun 12, 2026
The car has a plastic part in the oil housing component that cracks under heat usually between 50000 and 70000 miles causing a major loss of coolant onto highway and disables the engine
THOR MOTOR COACH
TRANQUILITY
(2023) - FUEL/PROPULSION SYSTEM
Jun 17, 2026
Incident date: Jan 7, 2026
Check engine light for fuel emissions and pulled codes. Codes included in known Honda service bulletin 20-100. My car was not included in the VIN search.
Incident date: Jun 17, 2026
The DC/DC converter failed and caused the vehicle to immediately lose all power at a main intersection. My wife was driving the vehicle when this happened with out two children in the vehicle as well (ages [XXX] and [XXX]. Luckily, she was able to somewhat get out of intersection of a very busy road. The vehicle had to be towed to the Land Rover dealership. The part was covered by a factory extend... Read more
Incident date: Jun 1, 2026
Since purchase, this vehicle has consistently had an issue with the fuel system. When I call GMC they state only use no ethanol fuel. I wouldn’t have bought this car if that was the case. The dealership never said that when I was buying it. We replaced the entire engine for $11,000 because of a torn radiator hose, overheating and cracked a gasket. Now, the car is refusing to drive, giving engi... Read more
Incident date: May 11, 2026
The front fuel tank strap mount rusted out causing the fuel tank to drop and dangle by only the rear strap. The resulting pressure from the tank pushed the, now detached, front strap onto the rear drive shaft and gouging it to un-safe condition. Thankfully it did not wear completely through the drive shaft as seen in other reports. This is a know issue with these trucks. There is a extended warr... Read more
Incident date: Apr 1, 2026
On May 19, 2026, I was on the highway driving home and without warning my dash lit up with at least 5 warning lights scaring me to death so that I swerved a bit. I stopped on the shoulder and composed myself. I drove slowly home, thankfully I was not far from home. Took the car next morning to the mechanic and was told that the high pressure fuel pump needed replacement. it cost me $1800 whic... Read more
MERCEDES-BENZ
G 580 EV
(2025) - FUEL/PROPULSION SYSTEM
Jun 17, 2026
Incident date: May 4, 2026
EPC light comes on and vehicle starts losing power while driving, you lose all acceleration. Check engine light has also illuminated I have taken in to have repairs done on this same issue 4 times in a span of owing this car for 7 months, this vehicle has become unreliable and a safety hazard while driving. They have replaced battery replaced ignition coils replaced EVAP valve reset my computer ... Read more
CHEVROLET
SILVERADO 1500
(2021) - FUEL/PROPULSION SYSTEM
Jun 17, 2026
Incident date: Feb 17, 2026
While driving my vehicle, the engine and transmission lost power and the check engine light came on. The vehicle went into limp mode and engine propulsion was limited. Had I been traveling at a faster speed, this would have been very unsafe. After coming to a stop, placing the transmission in reverse did not move the vehicle and there was a grinding noise. I was able to savely move forward in limp... Read more
Incident date: Jun 11, 2026
all grand cherokees have an issue where you lose all power to your jeep while driving and cant do anything! ON top of all the electrical issues. HUGE safety problem when your driving in traffic and cant control your jeep randomly
FORD
EXPEDITION
(2019) - FUEL/PROPULSION SYSTEM
Jun 17, 2026
Incident date: Jul 1, 2021
My 2017 Ford Explorer XLT with approximately 236,000 miles has an ongoing EVAP/fuel vapor system problem that causes the vehicle to hesitate, stumble, and attempt to stall. The problem occurs most frequently after refueling and also when the fuel level is low. The check-engine light comes on repeatedly, and despite numerous repair attempts, the issue has not been corrected. Repairs and parts repl... Read more
Incident date: Apr 8, 2026
The vehicle’s fuel tank system failed catastrophically. The vehicle is currently grounded and has been inspected at the Hyundai dealership service center where it was towed. My safety and the safety of everyone on the road was put at extreme risk due to a severe fire and explosion hazard. Additionally, the defect caused the vehicle to suddenly lose power, sputter, and threaten to stall out while... Read more
FORD
FUSION HYBRID
(2018) - FUEL/PROPULSION SYSTEM
Jun 16, 2026
Incident date: Jun 16, 2026
My fuel pump went out and car stopped working in middle of road and caused the timing chain to come off. My 2018 Honda CRV isn’t on the recall list but other 2018 Honda CRVs have been recalled for faulty fuel pumps. I think my car should be included in recall.
Incident date: Jun 16, 2026
I was driving and the car gave an error showing service throttle position. Car went into limp mode. I pulled over out of traffic. Car drove but very slow. I tried to drive back home but the car died while I was in the turning lane. It would not start again. I used my autel scanner and received codes, p01ca, p008a, p00c6, p0300, p0303, p0302. I believe it is the fuel pump and fuel pump module causi... Read more
Incident date: May 19, 2026
So I made an appointment to have my truck recalled and the Wednesday before I took it, and it cranked no start and I called the dealership. Ask if they had any other those like this and they said that it could be the fuel injector module and so I got it to a mechanic shop to read the codes and it gave me a code p062b and I asked the dealership to look into it and they never figured out what we wer... Read more
Incident date: Jun 1, 2026
The vehicle was serviced for NHTSA Recall 18V735 (Canister Purge Valve/Fuel Tank stalling hazard). Immediately upon pickup from the dealership, the vehicle began severely stumbling and stalling while driving on the highway. It died while driving on the street. The dealership's diagnostic paperwork confirmed an 'O2 sensor logic error causing the vehicle to stall' right after they performed the mand... Read more
MERCEDES-BENZ
GLS 580
(2025) - FUEL/PROPULSION SYSTEM
Jun 16, 2026
Incident date: Dec 26, 2025
Have been driving it on four separate occasions and the engine will start running rough and shut off leaving me with no power brakes or power steering. Once when I was going about 30 miles an hour the other three times when I was coming to a stop with a trailer on just took it in Kendall Chevrolet for the first time they are still working on it but unable to duplicate the problem this is a very se... Read more
Incident date: Jun 1, 2026
XXX - approx 9:00pm - departed Copper and Sage restaurant enroute to the WigWam. After about 1/2 mile at 30-35mph, I slowed down to make a right turn. After completing the turn I pressed the accelerator to continue and the Palisade had absolutely no power. I pressed the pedal to the floor with no success. I was finally forced to pull over and stop the vehicle and place it in park. After doing so, ... Read more
MITSUBISHI
OUTLANDER SPORT
(2019) - FUEL/PROPULSION SYSTEM
Jun 16, 2026
Incident date: May 19, 2026
Have owned the 2025 Toyota Tundra for about 18 months. Multiple instances of delayed acceleration when stopped or almost stopped, sometimes as much as 3 or 4 seconds. Last time was in early June, 2026. This is very dangerous because when I pull out into an intersection it will start to go but then lose all power for a few seconds with traffic coming behind me. This is something Toyota needs to l... Read more
Incident date: Jun 5, 2026
While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle
Incident date: Jun 11, 2026
My dealer service (Motor Cycle Center MCC, 443 E St Charles Rd B, Villa Park, IL 60181) scheduled Safety Recall Visit (approximate time - 30 min.) on June 12, at 11 am and still did not return my motorcycle. As for now, official answer is: "we should have an update for you tomorrow! " I talked multiple times to dealer, that I can provide motorcycle for Safety recall for 1 day only. But they called... Read more
Incident date: May 30, 2026
My 2016 Kia Optima equipped with the 2.4L DOHC I4 GDI engine began to experience progressive and severe oil consumption during the latter part of my ownership. The oil warning light began activating repeatedly, even after shortly getting the oil changed. Several certified mechanics and oil change service stations told me this was an ongoing issue with this car and engine and that there was nothin... Read more