Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: May 29, 2026

This model has the same Bosh CP4 high pressure fuel pump as the recalled models 2020-2022 and in fact being older the catastrophic failure risk is higher due to additional mileage. If this part fails the engine shuts off with loss of steering and braking even when pulling 15-20K pounds. The safety concern for this year is the same or greater then newer models.

Incident date: May 29, 2026

Vehicle went into low power or limp mode unexpectedly on interstate highway. Vehicle suddenly and unexpectedly slowed and was unable to maintain highway speed

Incident date: Jun 20, 2026

The turbo in my vehicle has a check engine light come on and than the engine does no act right. The repair shop that looked at car stated that the manufacture knows this is a known issue and they have not made a recall as several cars my year range has this going on. If this is a known issue why is there no recall. I worked had for my car and I can not afford the repair of a know issues with the t... Read more

Incident date: Jun 26, 2026

The fuel injector system failed or malfunctioned. This past Tuesday while going to merge onto the highway the car stalled and would not move beyond 40 mph which nearly led to a collision because I was unable to accelerate to merge with traffic flowing at a high speed. Immediately after this all of the dashboard warning indicatros came on. It was terrifying to say the least because we could have be... Read more

Incident date: Jun 23, 2026

2023 JEEP Wrangler Sahara 4xe has been recalled several times for battery potential fire risk issues due to faulty hi voltage battery design. Each time, a software patch was applied to provide a 'fix'. With my engineering background, I am very sensitive to machinery and its behavior. I have noticed with each successive update, the power output of the traction battery has been capped or limited to ... Read more

Incident date: Jun 25, 2026

On May 19th 2026 around noon time, while we (me and my wife passenger) were driving my 2022 Subaru Outback Touring (2.5L, non-turbo) in active congested traffic on our way to airport, the engine shut off as expected by the Auto Start-Stop system when I came to a stop. When I released the brake pedal to proceed, the engine failed to automatically restart. The vehicle became immobilized in a live tr... Read more

Incident date: Jun 19, 2026

Since the 68C recall from Jeep, my vehicle has not been functioning properly. The 68C recall was issued because the high-voltage battery cells have a defect that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Jeep implemented a "fix" via a software flash. The new software "fix" heavily restricts how much power can be drawn ... Read more

Incident date: Mar 2, 2026

While driving my 2026 Tesla Model Y in June 2026, the vehicle suddenly applied steering input on its own and began swerving left and right even though there were no obstacles in the road. I was driving on a straight section of roadway, centered in my lane, when the steering wheel started moving by itself as if the lane keeping system and steering were confused. I had to fight the wheel in both dir... Read more

Incident date: Jun 24, 2026

#1. This vehicle uses a lot of oil !!! It burns through it like crazy I have to check the oil every other day. #2. When I come to a stop while driving and give it gas to take off IT WONT GO !!!!! It hesitates and when it does go it LUNGES FORWARD!! This is a huge manufacturer problem not a buyer problem. The engine is junk.! 3. I’ve called numerous places to get help. This car needs to be reca... Read more

Incident date: Jun 17, 2026

That makes OnStar's role even more damning — they understand the problem, can't fix it, and don't even know their own system well enough to walk you through the workaround. Here's the complete final draft: The navigation system on my 2025 Chevrolet Equinox EV will silently change my set destination without notification or driver consent. I will enter a destination, and the system will reroute me... Read more

Incident date: May 27, 2026

On May 14, 2026, while driving a 2021 Subaru Ascent (approx. 94,291 miles) on a Texas expressway at highway speed during rush hour, I experienced a sudden and significant loss of engine power. There were no warning lights, no safety system activation, and no advance indication of the failure. The vehicle decelerated abruptly with traffic behind it. Live OBD-II data was being logged during the driv... Read more

Incident date: May 10, 2026

My jeep wrangler is currently having a very strong of fuel and when the ac is on the smell is very strong inside the cabin i came across a article stating that alot of 2020 jeep wrangler with 2.0L motors were recalled because of the same issue but my car was not recalled and im having the same issue of why the recall was done. What can i do is there anything you can help me with??

Incident date: Jun 25, 2026

Engine overheated and performed an emergency shutdown while driving through Atlanta on my way to vacation with my family. We lost propulsion and had to cross 5 lanes of traffic to find a shoulder to pull over to. The engine shut down and we were left stranded 500 miles from home with our 3 children in a boiling car. The vehicle was inspected and passed the recall test 6 weeks prior to this inciden... Read more

Incident date: May 20, 2026

While driving my 2024 Toyota Grand Highlander Hybrid AWD at highway speed with only 16,755 miles on the vehicle, multiple warning messages suddenly appeared, including warnings related to the engine, hybrid system, AWD system, and other vehicle functions. The vehicle instructed me to pull over immediately and significantly reduced power output, making it difficult to maintain highway speed and saf... Read more

Incident date: Jun 1, 2026

The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the check engine light on. The very next business day, I took the vehicle to the dealership for inspectio... Read more

Incident date: May 31, 2026

I was driving home at 4am on I-95 with my children in the car. My car has had a history of "juttering" and making a vibrational noise, but on the way home there was an issue with acceleration when using the gas pedal, and slow to gain speed. There were times when the gas pedal didn't respond to my foot depression at all, and did not accelerate. When I was almost home, many lights came on my das... Read more

Incident date: May 25, 2026

High pressure fuel pump failed damaging/ contaminating fuel system

Incident date: Jul 2, 2025

For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to input. No warning lights came on at all.

Incident date: Jun 24, 2026

My 2016 Ford Transit experienced a sudden loss of engine power while I was driving on the highway. The vehicle entered limp mode, stalled, and emitted excessive black smoke from the exhaust, creating a hazardous situation for me and surrounding motorists. I was forced to pull off the roadway because the vehicle could no longer operate safely. When a warning first appeared, I promptly took the veh... Read more

Incident date: Feb 2, 2026

My check engine light has been on for a few months, I called Sioux Falls Ford to ask about it and they told me it's a minimum $200 out of pocket to even look at it. I asked what would happen if the check engine alert had to do with the active recall that is almost a year old that Ford has made no progress to fix, and they said I could file for reimbursement if they deemed the engine warning had to... Read more

Incident date: Jun 23, 2026

Engine control system is STILL faulty. The engine light will not go off, even after the so called recall Software fix and the brand new engine put in my car in 2025 among other MULTIPLE brand new parts and repairs to my car trying to resolve the engine issue, oil consumption and fuel/gas consumption at rapid and alarming rate, every time after I fill my gas tank.

Incident date: Jun 21, 2026

Purchased great condition used 2018 Fit EX on [XXX] from local non-Honda dealership. The next day, on [XXX], the following errors appeared on the dash: tire pressure monitor system, emissions, hill start assist, lane deviation warning, power steering, and vehicle stability assist errors on the screen, and the check engine, tire pressure monitoring system, vehicle stability assist system, and elec... Read more

Incident date: Jun 22, 2026

The check engine light came on right after my warranty expired two winters ago but then went off. Since then I randomly comes on and goes off. I decided to buy a diagnostic kit and see that it is faulting on the evac system with 6 error codes. I know this is a known issue with my make and model but Honda has yet to issue a recall.

Incident date: Jun 23, 2026

Hello, My range should be 320 mph on my F150 lightning. It is 226 fully charged was lower the last charge. This effects safety, time and money wheh traveling. I took it to the dealer and they said that there is nothing they can do. That I should run the range down to zero miles and that should reset the range. That didnt work. I have had several propulsion proplems. So many that I won a Lemon... Read more

Incident date: Jun 23, 2026

There were no warning lamps or messages prior to the failure. My family was out of town, when the fire occurred. However, the neighbors were home and their home also sustained some damage. My home was a total loss. On June 16, 2026 I received a call while out of town that my home was on fire and it was a total loss. Statements from the neighbors and fire marshal were that the garage was on fire an... Read more

Fire

Incident date: Jun 20, 2026

While driving the truck completely just shutdown and then would not start.

Incident date: Mar 12, 2026

Capless fuel filler nozzle defect. Filler cap comes lose and engine light comes on. You can smell gas vapors in the car

Incident date: Jun 21, 2026

I am adding a major update to my safety recall complaint because this dealership just tried to pull an illegal financial ambush on me.After my 2019 Focus started stalling out on the highway right after they did Recall 18V735, I brought it back. I explicitly told them in writing on our text thread: 'I do not authorize any standard diagnostic fees, parts, or repair charges.' I just wanted them to sh... Read more

Incident date: May 25, 2026

while completly filling the vehicle with gasoline, fuel sprays out of teh filler neck onto the vehicle and ground. This has happened many times, at reputible gas stations (Costco, Sams, walmart, Loaf and Jug). Dealership replaced original filler tube. But problem still exists. Shared video with dealership and they indicated they had no problems Castle Rock Jeep, Castle rock, COlorado

Incident date: Mar 18, 2026

RE: SAFETY COMPLAINT FOLLOWING RECALL 68C (NHTSA Recall Number 24V-111 / Mopar 68C) I am the owner of a 2022 Jeep Wrangler Rubicon 4xe. Prior to having safety recall 68C performed, the hybrid system functioned flawlessly. Immediately upon receiving the vehicle back from the dealership after the 68C software flash, a severe drivability and safety hazard emerged. When driving in standard Hybrid/El... Read more

Incident date: Jun 19, 2026

Open recall on this vehicle [XXX] since 10/9/25. This issue has taken an unreasonable amount of time to fix This vehicle transmission issue make it unsafe to drive. Loaner vehicle has not been made available INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jun 19, 2026

The car gave a "Emissions System Problem" warning while on a roadtrip on June 4, 2026. The code was P219F. Subsequently (a week or so later), every warning on the car came up for every system (too many to list here). My mechanic has gone through the Honda protocol for this code (checking spark plugs, compression tests, etc) and is now at the point of replacing all of the fuel injectors. The ca... Read more

Incident date: May 17, 2026

On 2 separate occasions (August 2025 & February 2026), the car has had a "transmission malfunction" light come on while driving on the highway around 65-70 mph. The light comes on and immediately loses ability to accelerate. Both times the car was towed to Greensboro Mercedes. The first time they did not do anything because they didn't know what to do and it had "reset" itself. The second time the... Read more

Incident date: Jun 24, 2026

Our 2025 Honda Odyssey has now experienced three failures for the same defect, including two starter replacements within two weeks, without resolution. The most recent repair, overseen by Honda Tech Line, happened after the vehicle died June 2 while in traffic and it had to be towed to the local dealership using our insurance. On June 15 the vehicle died again, just five days after I picked it u... Read more

Incident date: Jun 2, 2026

Vehicle stalled and shut off while driving in moving traffic on multiple occasions, resulting in sudden loss of power steering and brake assist — a significant safety hazard. Battery failed at 32,860 miles (September 2025) with all low voltage codes. Battery replaced by dealer. Vehicle continued to exhibit stalling, no-start, and Battery Saver Active warnings. Dealer has been unable to resolve t... Read more

Incident date: Jun 19, 2026

I am reporting a severe safety hazard regarding an immediate, drastic increase in fuel consumption and erratic fuel range calculations following a manufacturer recall repair. My 2025 Ford Explorer ST-Line was operating perfectly until a Ford Mobile Service technician performed safety recall 26S21 (IPMA Reset). According to official Ford manufacturer specifications, this SUV has an expected drivi... Read more

Incident date: Jun 1, 2025

I started smelling gasoline coming from the rear outside part of the car. I took the car to the local Ford dealership and they found a canister purge valve stuck open. They fixed it and I paid $414. A few days later and still smelling gasoline, I took it to tire place so they can lift it up to check the bottom where the fuel tank is located and the immediately saw fuel/gasoline leaking from the ta... Read more

Incident date: Jun 24, 2026

STILL NO REMEDEY AVAIABLE FOR THE FOLLOWINGRECALL NEARLY A YEAR LATER!! THIS IS ABSURD AND ANYONE WHO HAS PURCHASED ONE OF THESE VEHICLES SHOULD BE REIMBURSED I HAVE TWO SMALL CHILDREN AND AM SCARED TO DRIVE IT DAILY Jul 16,2025 Manufacturer Recall Number25S76 NHTSA Recall Number25V467 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE THERE IS A POSSIBILITY THAT A F... Read more

Incident date: Jun 23, 2026

Fuel Stall with no acceleration while driving on the highway. Barely made it to the side of the road. Vehicle is at a mechanic shop. Both the Direct injection high pressure fuel pump and the electric fuel pump as well as the fuel pump module has to be replaced.

Incident date: Aug 27, 2025

The coolant is going into the cylinder or intake and exhaust causing the car to lose power and completely stal while on freeway. No warning, completely stal out.

Incident date: Jun 19, 2026

At approximately 130,000 miles, vehicle developed and internal coolant leak caused by a failed Exhaust Heat Recovery System (EHRS) in the center muffler assembly, matching TSB 23-EM-009H - a known manufacturing defect documented by Hyundai. Coolant has been slowly leaking internally into the exhaust system. The authorized Hyundai dealership initially failed to diagnose the internal leak and told m... Read more

Incident date: Jun 24, 2026

Upon attempting to charge the vehicle with factory supplied Level 1 charger, a dashboard message appeared stating "Service Charging System" and the vehicle would not charge. Took the vehicle to a service station and scanned the vehicle. Listed error code is p0d27-00. The code could not be cleared and the vehicle was unable to be charged. Vehicle had to be taken to a Chrysler dealer for the code... Read more

Incident date: Jun 24, 2026

Component Involved: Engine Lubrication / Cylinder Head / Variable Valve Timing (VVT) Spool Valve (Solenoid Assembly) and Electrical Charging System (Alternator). Vehicle Affected Example: Honda vehicles equipped with the 3.5L V6 (J35 Engine Series) with Variable Cylinder Management (VCM), including the Honda Pilot. Description of the Safety Defect & Failure Mechanism: The rear (bank 1) variable va... Read more

Incident date: Jun 21, 2026

The fuel tank is swelling badly, which is a known issue with these motorcycles. It is swelling so badly it is breaking the plastics that attach to the tank and causing immense panel gaps. I am concerned that at some point the tank itself will crack causing a fuel leak. I have checked the fuel cap vent and it flows air freely through it when blown through. This has been an ongoing issue that ha... Read more

Incident date: Jun 22, 2026

I took my 2021 KIA K5 to the dealership in March of 2025 for an oil change. While I was there, a diagnostic test was conducted to determine if my vehicle was affected by a damaged check valve. Therefore, the car could have caught on fire while it was being driven. I was given a rental car while my vehicle was supposed to be fixed. KIA deemed my 2021 K5 to be a hazard to the road. In June of 2025,... Read more

Incident date: Jun 19, 2026

Honda civic is stalling while driving due to faulty fuel pump or fuel delivery component. Computer not coordinating correct power.

Incident date: Mar 1, 2026

I am writing to report a critical safety concern regarding BMW vehicles equipped with the B58 Technical Update (B58TU) engine, specifically including my 2021 BMW X7. While my vehicle has not yet experienced a failure, I am filing this report due to the severe safety hazard and widespread nature of the variable-displacement engine oil pump defect. This pump contains an internal thermoplastic adjus... Read more

Incident date: Jun 15, 2026

Jeep purchased new on 28 January 2026. Fuel gauge only goes to 7/8 full after tank is full. Took it to dealer, they replaced gas tank, then 2 weeks later fuel pump twice, and fuel sensor unit. This solved the problem for 32 days now it’s doing the same thing. Took it back to dealership, they stated there was nothing they could do and engineering is aware and working on a fix. Called another Jeep... Read more

Incident date: Jun 23, 2026

I had a misfire on cylinder three. All vehicle lights came on. Vehicle had spark plugs and fuel injectors replaced. The problem persisted and the next code I received was a turbo burst under pressure code. So turbo and water pump were replaced. This made the problem worse because the new turbo made the head gasket leak. Now after paying $4000 in repairs I have to have the head gasket replaced f... Read more

Incident date: Jun 15, 2026

I own a 2018 Honda Accord equipped with the 1.5L turbocharged engine. At approximately 53,666 miles, the vehicle developed a rough idle, engine shaking during startup, intermittent check engine light, and a cylinder 1 misfire code (P0301). I took the vehicle to a Honda dealership for diagnosis. The dealership confirmed coolant intrusion into cylinder #1 after performing a cooling system pressure ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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