Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM

Incident date: Dec 4, 2025

I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.

Fire 1 injured

Incident date: Dec 22, 2025

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is... Read more

Incident date: Mar 23, 2026

The vehicle accelerated without input and the brakes failed to respond. I am notifying you that this vehicle is a life-threatening safety risk and should not be rented again until a master technician clears the electronic throttle control and breaking system. This condition presents a serious safety risk and could lead to a car crash or injury. Additionally, the vehicles, climate control system be... Read more

Incident date: Mar 13, 2026

Manufacturer recall #24E12 (PCM software update) triggered a PO430:00-ED code (Catalyst System Efficiency Below Threshold - Bank 2) because the new software more strictly monitors the catalytic converter, causing it to detect previously ignored degradation. This reprogram scamming program makes community bothered by paying parts replacements more than 2K, even vehicle was fine before the recall. T... Read more

Incident date: Sep 25, 2025

My 2020 Lincoln Aviator Grand Touring Plug‑In Hybrid has experienced multiple high‑voltage powertrain failures that create an immediate safety hazard. The vehicle has twice lost propulsion while driving, displaying “Powertrain Malfunction / Reduced Power” and “Service Engine Soon” before shutting down completely. During the first failure, the vehicle stopped in active traffic and would... Read more

Incident date: Mar 20, 2026

My Mercedes Benz GLE450e Hybrid SUV has had a persistent but sporadic safety issue that suddenly causes the vehicle to go into "turtle mode" with a "performance extremely limited" warning when trying to accelerate quickly or sometimes when breaking quickly. In turtle mode, the car quickly loses acceleration, drops in speed and is then unable to accelerate properly. The sudden drop in speed and in... Read more

Incident date: Mar 20, 2026

2021 Hybrid CR-V - within the last 10 months the vehicle has twice lost engine power while driving on expressways with just enough time to pull off the road. In the same period of time, at least 6 times, when initially starting the engine, the engine runs roughly and will not accellerate. So far, this has happened in cold or cool weather but not extremely cold weather. In an effort to restart th... Read more

Incident date: Mar 23, 2026

Something is happening when I get gas, the vehicle has trouble starting. It often times feels like it's going to die when it idles. Electrical issues have started to occur where I cant switch off the air or my lights wont turn off.

Incident date: Mar 22, 2026

Year: 2022 Make: Chevrolet Model: Silverado 1500 Engine: 2.7L TurboMax (L3B) VIN: [XXX] Mileage at Failure: 119,139 Description of Problem: 2022 Chevrolet Silverado 1500 2.7L L3B TurboMax engine is completely inoperable due to Cylinder 4 exhaust roller follower failure causing exhaust camshaft failure and bent exhaust valves. Vehicle shakes severely, will not accelerate, check engine light on, ... Read more

Incident date: Mar 21, 2026

I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes... Read more

Incident date: Mar 24, 2026

My vehicle was inspected by a mechanic after experiencing sudden loss of power and stalling while merging onto the expressway in active traffic. At the time of the incident, the vehicle became unable to accelerate properly, creating a serious safety hazard due to surrounding vehicles traveling at highway speeds. The mechanic determined that the fuel pump had failed. During inspection prior to rep... Read more

Incident date: Mar 20, 2026

While driving between [XXX] and [XXX] , the vehicle suddenly lost fuel. The estimated miles to empty started to drop rapidly from 70 miles to 50 miles within minutes. At a safe point, I pulled over, there was no pooling of fuel under the vehicle, no other warning lights were issued. I turned around to return to [XXX] , the engine stalled and ran out of gas at mile marker 18 just north of [XXX]... Read more

Incident date: Mar 23, 2026

The vehicle losses power on high speed, check engine comes on, low propulsion massage displays. Vehicle does not charge. Issues similar to the investigation DCS6812.

Incident date: Mar 1, 2026

The vehicle is experiencing excessive engine oil consumption. The engine was found by the dealership to be low by 3 quarts of oil after about 1000 miles during an oil consumption test, indicating abnormal oil loss. The suspected failure involves internal engine components, possibly piston rings, allowing oil to enter the combustion chamber and burn. This condition creates a safety risk because the... Read more

Incident date: Mar 6, 2026

2023 GMC Yukon XL 6.2L V8 experienced progressive engine defects starting in first year. At 7,445 mi (Jan 2023), first dealer visit for engine issues. At 10,315 mi (Apr 2023), Cyl 2 fuel injector failed (internally open), vehicle TOWED to dealer, replaced under warranty. At 14,982 mi (Aug 2023), identical Cyl 7 injector failure (internally open), replaced under warranty. Two identical failures on ... Read more

Incident date: May 1, 2023

Component/System Failure: The hybrid/electric propulsion system intermittently loses power while driving. Electric output is progressively reduced to approximately 50%, then 25%, and then fully disabled, even when sufficient battery charge remains. The condition appears to involve the hybrid control/electric drive system. The vehicle is available for inspection upon request. What Happened / Safet... Read more

Incident date: Mar 2, 2026

While driving, the vehicle experienced a sudden catastrophic failure involving the engine and turbocharger, resulting in an immediate loss of power and the vehicle becoming disabled in an active roadway. The failure occurred without warning and required a response from the San Diego Police Department due to the vehicle being immobilized in traffic. This created a hazardous situation for the drive... Read more

Incident date: Mar 23, 2026

Vehicle would not accelerate in high speed zone.

Incident date: Mar 20, 2026

Component/System: Fuel System – Fuel Filler / Left-Side Radiator and Cooling Fan Assembly (subject to NHTSA Recall 25V536). What happened: On June 15, 2024, I was refueling my 2023 Chevrolet Corvette Z06 at a BP gas station in Phillipsburg, New Jersey. As I removed the fuel pump nozzle from the vehicle, a violent explosion occurred. I was immediately engulfed in a fireball. My clothing caught fi... Read more

Fire 1 injured

Incident date: Oct 7, 2025

My vehicle has failed to restart several times with the auto idle start feature enabled while stopped at a stoplight. I was in a turning lane the first time it happened, so other vehicles had to make a left hand turn from a lane that was meant to go straight to get around me. The starter has not been inspected There weren't warning lamps prior to the auto start feature not working. When the c... Read more

Incident date: Nov 7, 2025

Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this r... Read more

Incident date: Mar 23, 2026

Without warning while I was driving at ~70 mph on the highway the engine in my truck died and left me with no power brakes or power steering in busy traffic. This is a very scary situation to be in. I pulled over and checked the truck best I could. Started it back up and carefully pulled back out onto the highway when it died again. I took it to the closest Ford service center and after diagnosis,... Read more

Incident date: Mar 23, 2026

I am reporting a dangerous failure of the fuel supply control module in my vehicle, which caused the engine to stall and cut off during acceleration while driving in heavy, 45-60 mph traffic. While I was able to have the issue diagnosed and repaired by Newman’s Auto—with an invoice available—I believe this 44,000-mile vehicle experienced a premature failure. Given that this component is curr... Read more

Incident date: Mar 23, 2026

The vehicle experiences hesitation when starting to move from a stop. So if i come to a stop and pull out into traffic it sometimes hesitates before applying the throttle that has been input via the pedal. This could cause serious injury because its almost impossible to determine when its safe to pull out into traffic because you do not know how long it will take for throttle to kick in.

Incident date: Mar 21, 2026

On March 21, 2026 while traveling at approximately 70 mph on a public highway, the vehicle experienced a sudden and total loss of propulsion. The vehicle stalled in active traffic, creating an immediate and life-threatening hazard. Following the stall, the vehicle’s system failed, and the vehicle would not engage any gear, including “Park” or “Neutral.” Consequently, the vehicle could no... Read more

Incident date: Feb 10, 2026

For the HYUNDAI Ioniq 5 XRT, the ICCU, fuse and perhaps hybrid battery malfunctioned. We were in a disabled car on a 4 lane highway with traffic: On February 10, 2026, as we drove out of our home we heard a loud pop. As we got out onto a large 4 lane road near our house, the notice “Check Electrical System” came on and the car’s power was drastically reduced. We made a U turn and drove (20 ... Read more

Incident date: Feb 10, 2026

I own a 2024 Jeep Wrangler 4xe that I purchased in September of 2024 from Charlie's Jeep in Augusta as a used car with just under 5,000 miles. Now it has about 11,888 miles and has been un-driveable since December 1 due to unresolved safety recalls. The car is a certified used Jeep and is under warranty and has two current major safety recalls, one of which does not have a solution and a fix. The... Read more

Incident date: Mar 23, 2026

Fuel sensor failure. Began around 60,000 miles. Unless tank is full tank will display as empty. This also causes the check engine light to be on. Causes me to never know how much fuel is in the tank. I have nearly run out of fuel several times. This is a known issues across Dodge RAM forums for this era of RAM. It is not safe to operate at speed and run out of fuel unexpectedly.

Incident date: Feb 6, 2026

My vehicle shutters like it’s is going to die/shit off. When will this issue be resolved with the fuel pump system failure? I will be doing some research with the BBB to find out if this will be an actionable lawsuit. Most consumers who own these types of SUVs are mothers! This needs to be resolved asap!

Incident date: Jul 9, 2025

While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under ... Read more

Incident date: Mar 20, 2026

I filled up my gas tank and a couple minutes later experienced shuddering while parked so I decided to turn the vehicle off and turn it back on but it struggles to turn back on. I then drove back home and as I was driving the acceleration was going up and down and then to 0. As i stopped on a red light the car completely shut down while the light then turned green and the check engine light, batte... Read more

Incident date: Mar 23, 2026

Enterprise car sales sold me this vehicle when it had 3 open recalls on it. The vehicle itself was a problem from the beginning. When I took it in for it's first oil change the mechanic told me it had no oil in it. He said they sold me a car that is notorious for consuming oil and or seizing or blowing up. I had the engine replaced on this car already and I just took it in for it's first oil chang... Read more

Incident date: Mar 14, 2026

I am reporting a failure of the fuel pump system in my Volvo vehicle, which currently has approximately 60,000 miles. The failed component is available for inspection upon request. The issue was confirmed by an authorized Volvo dealership, which diagnosed the fuel pump as defective and requiring replacement. This appears to be a premature failure given the mileage and proper maintenance of the ve... Read more

Incident date: Jan 15, 2025

In mid-2024, I was notified of a recall (23S64 / 23V905) involving the engine oil pump belt. When I attempted to schedule repairs, I was told parts were not available. I was instructed to watch for loss of oil pressure and speed and to pull over immediately if it occurred. In January 2025, my vehicle lost oil pressure and speed while driving. I pulled over and had it towed. Ford directed me to a ... Read more

Incident date: Mar 20, 2026

I was driving on March 20, 2026 at about 12:00 PM when I suddenly noticed smoke, a strong gasoline smell, an oil smell, and a burning odor coming from the vehicle. I pulled over immediately because I believed the vehicle was unsafe and at risk of fire. The vehicle had to be towed. An independent repair shop later found a fuel leak at the high-pressure fuel line / fuel pump area, a loose ground wi... Read more

Fire

Incident date: Mar 22, 2026

The secondary fuel filter is leaking and Ford has told me my vehicle was manufactured 1 month too early and doesn’t qualify for a previous recall…They know about the secondary fuel filter housing cracking and being an issue!

Incident date: Nov 20, 2025

My Equinox completely stopped functioning in the middle of a major intersection as I was making a left turn during 5pm traffic. I was able to push the car out of the intersection with the help of other drivers (they had to exit their vehicles to assist) and the car restarted - I drove back roads to chevy dealership with the car cutting out unexpectedly twice more while the vehicle was moving and t... Read more

Incident date: Mar 21, 2026

When I start my car, every once in a while it acts as if it is not getting enough gas and lags. In the colder months it seems to do this more often and sometimes will not start. When the weather is warmer it will sporadically do this. I have put a new battery in thinking it was weak and this could be the cause for it to not want to start, but it has done this at least 5 times within the month that... Read more

Incident date: Mar 20, 2026

Nissan issued a recall on the ev battery in September 2024 because risk of fire if the quick charge feature is used but has failed to remedy the problem as of March 2026 and only says maybe the solution will come in this calendar year. This is unacceptable to cripple the full use of a vehicle. It takes all day to fully charge the car by slow charge compared to one hour in quick charge. Not fixing ... Read more

Incident date: Mar 21, 2026

Engine stalling, a rough-running engine, reduced power mode (sluggish acceleration), a "Check Engine" light, or the vehicle failing to start. It started puttering really bad and died in the middle of the intersection. Check engine light came on. I got it to start, was really hard start and puttered bad then it died again and then I got it to start again, was a really hard start and puttered and di... Read more

Incident date: Apr 15, 2025

My 2025 Honda Odyssey has failed multiple times in the middle of the road when coming to a complete stop. Auto idle engages and when I try to press the gas the car malfunctions. I have to turn off the car and turn it back on again for it to start. Also at times the interior of the car will start to smell like gas.

Incident date: Mar 15, 2026

I’d like to report a serious, ongoing safety concern with my 2019 Chevrolet Silverado (5.3 V8 53,028 mi) since Dec 2025. Over the last 4 months, I have experienced at least 20 engine failures/loss of power, with no engine light illuminated after restarting truck. These failures result in a complete loss of power, including steering and braking, posing a significant risk of a crash. Chevy said i... Read more

Incident date: Mar 9, 2026

Subject: Formal Demand for Investigation – Fuel Tank Capacity Discrepancy Vehicle: 2021 Jaguar F-PACE VIN: SADCJ2EX9MA669268 To Whom It May Concern, I am writing to formally request an immediate investigation into a significant discrepancy affecting my 2021 Jaguar F-PACE regarding its fuel tank capacity and driving range, which appear to fall substantially below the specifications published by... Read more

Incident date: Mar 6, 2026

My vehicle 2008 Ford edge had a safety recall from 2012 and the gas tank that the previous owners never had taken care of it or resolved. I purchased a car in February. I filled the gas tank. I parked it in my condo and I used my secondary car to go to work that day. Well, the management called me and said that my gas tank exploded and that there was fuel all over the condo parking lot. Had the fi... Read more

Incident date: Mar 21, 2026

The incidents most often occur when I try to accelerate after vehicle is stopped at an intersection. The car hesitates during acceleration regardless of how much I push the gas. Once it starts to go, it feels as though the car can't shift from 1st to 2nd gear. The RPMs get up 4500 while the car is going 25-40 mph and remain there for a few seconds up to ~20 seconds. I am fearful of getting t-bone... Read more

Incident date: Mar 22, 2026

Suspected ICCU failure. Progressed rapidly to car being immobile. Known issue not being addressed by Hyundai.

Incident date: Mar 21, 2026

Vehicles coolant emptied out causing vehicle to overheat and smoke from under engine.

Incident date: Jun 20, 2023

The vehicle exhibits a consistent and reproducible malfunction in the powertrain system, specifically related to acceleration response and drivetrain engagement. While driving at a steady speed, when the accelerator is pressed gradually (approximately 50–60%), the engine RPM increases but the vehicle does not accelerate accordingly. There is a delay in power delivery. When the accelerator is re... Read more

Incident date: Feb 20, 2026

Was backing out of a parking lot space when a loud popping sound was heard from the right rear portion of the car. Shortly after a check electrical system message was displayed and to pull over. Then eventually had a power limited message pop up after 12V battery charging status/condition was checked by roadside service. Would turn out to be the ICCU (Integrated Charging Control Unit) after dealer... Read more

Incident date: Mar 22, 2026

Out of nowhere and driving this morning, my engine reduced power came on. Then I started losing power in the car then it died on me once out of nowhere. I managed to make it home an hour and a half later, but that could’ve got me killed stopped by AutoZone since dealerships closed today and it tells me that it’s code P228C, P0089 fuel pump. And then last night my emergency service calling came... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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