Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Apr 1, 2026
Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel. Pump was replaced. Faulty fuel pumps could lead to hazardous conditions as they are mounted within the fuel tank. I feel this is too early in th... Read more
Incident date: May 28, 2026
2019 Honda pilot with under 60k miles, no obvious symptoms but Codes P219B and P0430 coming up, multiple sites reporting common recall for fuel injector issue with these codes. Called dealer and reporting that VIN not covered even though codes/symptoms the same as other vehicles covered under recall. Estimated cost over $1000 to replace fuel injectors
Incident date: Jun 22, 2026
I have owned this vehicle since February 2025 and as of June 2026 the CP4 Fuel pump failed and causes the Cummings engine to shutdown and the vehicle is now immobile. According to recent research and diagnosis, the cost of repair will exceed the value of the vehicle which I am still paying on. It is my understanding that a class action lawsuit for this particular issue is in progress and Nissan... Read more
Incident date: Mar 2, 2026
Tahoe failed mid driving in a public roadway, computer system said press to restart and car made a whirling noise. I was unable to restart or put into neutral to move. This was a safety concern due to it happening mid driving, and I had my two young children with me.
Incident date: Jul 2, 2026
Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my trailer. It happens with no warning either on hills or on a straight away. Two of the cases almost ... Read more
JEEP
WAGONEER S
(2024) - FUEL/PROPULSION SYSTEM
Jul 2, 2026
Incident date: Jul 2, 2026
Hot weather, longish drive, car lost power and started throwing codes. I have a code reader (because this has happened before) and the code reader blamed the problem on fuel delivery system. You issued a recall on this last year (25V-586) but there is not yet a remedy from the company. This car, and many like it may be dangerous to drive and may strand drivers -- as it would have done to me in t... Read more
JEEP
WAGONEER S
(2024) - FUEL/PROPULSION SYSTEM
Jul 2, 2026
Incident date: Jul 2, 2026
My 2021 GMC Yukon XL recently suffered a failure of its fuel pump control module. This occurred at just 44,000 miles, mere weeks after my manufacturer warranty expired in June of 2026. This issue goes far beyond a financial inconvenience or a matter of consumer reimbursement; it is a severe, life-threatening safety hazard that GM has failed to permanently resolve. My Experience: Sudden Power Loss ... Read more
Incident date: Jul 2, 2026
Vehicle: 2024 Jeep Wrangler 4xe (VIN: [XXX]) Complaint Description: My vehicle is currently under active NHTSA Recalls 25V-766 and 26V-363. Following the 25V-766 software flash designed to detect internal engine bearing failure, the vehicle has experienced a sudden, unrecoverable loss of propulsion (Limp Mode) on the highway at 60 mph on three to four separate occasions. This has nearly resulted ... Read more
Incident date: Jun 10, 2026
The vehicle was previously repaired under Recall Z46, but the replacement remedy pump suffered the exact same catastrophic internal failure. The vehicle has now been stranded at Orange Coast Ram for over 30 days under Work Order 156725. RAM Corporate Case Management (Case 96867451) is actively refusing to authorize the subsequent recall repair, explicitly stating in writing that corporate has 'no ... Read more
Incident date: Jun 19, 2026
I am reporting two separate safety-related failures on this low-mileage vehicle. The first occurred at 2,431 miles while driving on the highway. The vehicle suddenly lost propulsion and coasted with no throttle response, and multiple warning lights and messages appeared simultaneously, including braking, electronic parking brake, and driver-assistance warnings. A sudden, unexpected loss of power a... Read more
CHEVROLET
SILVERADO 1500
(2015) - FUEL/PROPULSION SYSTEM
Jul 2, 2026
Incident date: May 30, 2026
DATE: 06/17/2026 The engine shuts off without warning while I am driving, recurring roughly every 10 miles. When it stalls, the dashboard and electrical accessories stay on, but the vehicle loses motive power, along with power steering assist and power brake assist, which is extremely dangerous at road speed and in traffic. This began immediately after dealer service completed on 6/18/2026. Durin... Read more
GMC
SIERRA 1500
(2014) - FUEL/PROPULSION SYSTEM
Jul 2, 2026
Incident date: Jul 2, 2026
Ford has failed to remedy RECALL 25V455 issued OVER 1 YEAR AGO !!!!!!!! My fuel pump failed in August of 2025 and left me (single female) stranded on side of interstate highway in 100' heat. Dealer confirmed in-tank fuel pump failed and replaced with another recalled pump. There was no warning that failure was happening until vehicle stopped in traffic. Had over 1/4 tank of gas at the time. Afrai... Read more
Incident date: Jun 27, 2026
I will be taking my car to be looked at. There is a strong gasoline smell inside the cabin. Smell came out of nowhere and none of my service lights came on.
Incident date: Apr 24, 2026
My vehicle is currently experiencing severe performance defects that directly mimic the documented failures associated with the defective, improperly molded fuel pump impellers. Specifically, I have experienced the following symptoms: Engine Stalling: The vehicle has lost engine power or stalled unexpectedly while in motion, creating an immediate and severe traffic hazard. Hard Starting / No-Start... Read more
Incident date: Apr 15, 2026
My 2018 Audi Q7 3.0T Quattro is experiencing extreme oil consumption — dropping from full to minimum level in approximately 230 miles. This is approximately 14x beyond Audi's own threshold for excessive oil consumption of 0.5 quarts per 1,000 miles. Documented timeline: May 2026 (88,692 miles): Oil change required 2.2 extra quarts beyond standard 7.2qt fill. Low oil light triggered during highw... Read more
VOLKSWAGEN
ATLAS
(2024) - FUEL/PROPULSION SYSTEM
Jul 2, 2026
Incident date: Jul 1, 2026
My car is a 2020 Chevy Equinox with only 31852 miles. While driving today, all of a sudden the car started shuddering badly and stalled in the middle of the highway. Talk about a very scary situation. I pushed the car to the side of the road, and had it towed to a local shop. They found that the Fuel Pump Control Module had failed (P129F code). Upon doing some research, I found out that the 2021... Read more
Incident date: Jun 30, 2026
The short-term MPG / fuel-consumption display gives illogical and inconsistent readings. The display can show a significant drop in short-term fuel economy after the vehicle has been parked, locked, and not running, as if the system is incorrectly factoring parked/off time into the MPG calculation. This suggests a possible fault in the onboard computer, instrument cluster, fuel-consumption calcula... Read more
Incident date: Jan 1, 2022
The engine oil level has been gradually dropping and has required monitoring and/or adding oil between normal service intervals. The exact source is unknown. It may involve abnormal oil consumption, an external oil leak, internal engine oil consumption, PCV/oil separator issue, turbo-related oil consumption, gasket/seal issue, or oil loss that is not leaving an obvious visible puddle. This is bei... Read more
Incident date: Aug 27, 2024
The fuel filler door/gas door intermittently fails to open, preventing normal access to the fuel filler area. This appears to involve the fuel door latch, release mechanism, lock actuator, body component, electrical control, or related wiring/module issue. This is being reported as a safety concern because inability to open the fuel door can prevent refueling when fuel is low. If the vehicle cann... Read more
Incident date: Aug 27, 2024
MANUFACTURER RECALL CAMPAIGN: Nissan R24B2 / NHTSA Campaign 24V-700 VEHICLE: 2019 Nissan LEAF (13,801 original miles) SUMMARY OF SAFETY DEFECT & REMEDY FAILURE: The manufacturer's safety recall software remedy has failed to stabilize or remedy a known high-voltage battery defect under real-world driving conditions, creating a severe, immediate risk of unexpected vehicle stalling in active traffic... Read more
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Jul 1, 2026
Incident date: Jan 20, 2026
Battery went completely dead during long distance drive, check engine light came on for fuel pump, back right tire went flat only 4k miles on the vehicle
Incident date: Jun 1, 2026
1) Rear subframe supports differential, axels, suspension, brakes, wheels and tires 2) If rear suspension fails , above noted assemblies will fall out of the car 3) Yes, dealer and independent garage have inspected and condemned 4) Manufacturer is aware of the problem, 5) No warnings or messages appeared, 6/29/26 at garage for oil change, garage was installing a subframe for another q5 so he w... Read more
Incident date: Jun 2, 2026
The vehicle displayed a low coolant warning and the coolant reservoir was low. Audi dealer service records dated on or about 02/14/2025 document the concern as: “client states low coolant warning was on, coolant reservoir is low, diagnose and advise.” The dealer performed coolant-related work involving the thermostat gasket / coolant hoses or connections to the coolant reservoir, ran the vehic... Read more
Incident date: Feb 14, 2025
Hello. I just started smelling gas fumes when my car has been running. I see no drips , etc. It happens everytime I drive it to the point where someone pointed it out to me. I had a new engine put in by KIA for my old engine "going to sleep" about 4 years ago. I have been told that this is a on going problem with the Model I have. I want to know what I should do at this point. Im [XXX] and [... Read more
Incident date: Jun 25, 2026
I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while dr... Read more
Incident date: May 6, 2026
I am reporting two separate but related fuel-system defects on my 2025 Lexus TX500h (VIN [XXX]) that raise safety concerns and appear to be widespread across Lexus TX and NX hybrid models. FUEL FILLER DOOR FAILS TO OPEN: The electronic fuel filler door intermittently fails to open when the release is activated. It sometimes requires multiple attempts, and at times will not open at all, leaving the... Read more
TOYOTA
COROLLA CROSS HYBRID
(2026) - FUEL/PROPULSION SYSTEM
Jul 1, 2026
Incident date: Jun 25, 2026
2026 Kia Carnival Hybrid – Purchased 9/5/2025 Mileage: 8,450 April 2026- While driving over 60 mph, the vehicle's acceleration failed. A "Hybrid Failure" warning appeared on the dashboard, and the vehicle quickly decelerated. I had seconds to safely cross 3 lanes, and the vehicle had to be towed. The vehicle was at the dealership for 13 days, during which no problem codes were reported, and di... Read more
Incident date: Mar 18, 2026
Your site shows no recalls. I got a recall for a repair I had to have done a few months ago. I just got the recall notice from GM, but when I called to inquire about a reimbursement, they state the recall was released in 10/2025. Even though your site says there was no recall at the time.
Incident date: Jun 27, 2026
Scanned codes P0741, P1450, P1744, & P2196. Hard starts after fuel refills.
Incident date: Jun 28, 2026
On a recent road trip I experience loss of acceleration twice. I was at a stop sign making a left hand turn. I step on the accelerator it start forward but then stop suddenly leaving me in the 1st lane of on coming traffic. I smashed on the accelerator several time before the vehicle finally responded. I took the vehicle to the dealer on 6/30 told the dealer what had happen along with my google fi... Read more
Incident date: Jun 29, 2026
On occasion, the engine will lack power upon accelerating from a stop of slow speed resulting in a delay in power needed to accelerate. This creates a safety risk when accelerating from a stop or slow speed by opening up the risk of a collision when the car doesn't accelerate as needed. The car has been taken to the dealership but they say they cannot reproduce so they return it in the same condit... Read more
Incident date: May 4, 2026
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power ... Read more
Incident date: Jun 12, 2026
The fuel pump driver module. I filled my truck up with diesel and it drove home fine. Later that afternoon left the house and got half mile down the road and the truck just shut off with no warning lamps or message. When this happened, you could not steer the truck and the brakes barley worked, now after the truck cut off a message came to shift in neutral. I was lucky no one was on the road at th... Read more
CHEVROLET
SILVERADO 3500
(2020) - FUEL/PROPULSION SYSTEM
Jul 1, 2026
Incident date: Jun 30, 2026
On 07/01/2026, at approximately 8:00 AM, during steady acceleration, flashing of MIL with loss of power presented northbound after merging from 235 west bound to I-135 north bound near Park City, KS. Particularly dangerous resulting in near rear end collision. Upon taking nearest exit ramp, attached BlueDriver .OBD II reader, and fault code P0303 - Cylinder 3 Misfire and U0401-68 PGM-Fi/ECM/PCM sy... Read more
Incident date: Feb 12, 2025
A valve on the 3.0L Duramax is allegedly sticking, causing the vehicle to go into limp mode or be inoperable. This is a known issue for GM and they have issued a service bulletin on it. Unfortunately, no dealers want to address the issue and now we are left with a vehicle that if we do not pay to repair, after it being ours for only 5 days, the vehicle will be unusable. This vehicle is under warra... Read more
Incident date: Jun 16, 2026
The vehicle is subject to Alfa Romeo Safety Recall 93C (NHTSA Campaign 25V586) for a defective Fuel Delivery Module. The safety defect is an active, un-remedied hazard. The vehicle is currently located at [Name of Alfa Romeo Dealership] for an official diagnosis and is available for inspection. The vehicle has an active safety recall for sudden, catastrophic engine stalling at highway speeds due t... Read more
ALFA ROMEO
GIULIA
(2019) - FUEL/PROPULSION SYSTEM
Jul 1, 2026
Incident date: Jun 29, 2026
The truck’s fuel system can cut out under acceleration. This is very dangerous. Various times it has nearly stalled out under acceleration while trying to merge. The worst time was driving up a bridge, the truck began to hesitate nearly causing a crash. Every time it signals cylinder misfire, but that whole system has been replaced. Very dangerous, very disappointing.
Incident date: Jul 23, 2025
I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family
Incident date: May 9, 2026
The entire transmission had to be replaced. The water pump also. Currently it continues to have issues with the check engine light coming on, the code it says is the fuel sensors.
Incident date: Jun 24, 2025
The Battery Energy Control Module (BECM) on my 2016 Chevrolet Volt has failed. The vehicle and the component are currently located at my home address and are available for inspection upon request. As of writing this now. This failure caused the vehicle to enter a "reduced power mode" and subsequently resulted in a no-start and no-charge condition. The sudden loss of propulsion power presents a se... Read more
Incident date: Jun 7, 2002
The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the vehicle and confirmed this specific failure.This defect presents a severe and immediate safety hazar... Read more
Incident date: Jun 29, 2026
Lifters (the part that opens and closes engine valves) fail prematurely. There was a loud ticking noises, rough idling. Took to dealership and they advise that yes the lifters are failing and not drivable at this time.
Incident date: Jun 30, 2026
Our 2005 Ford Freestyle often accelerates or surges forward on its own when applying the brake or parking. It is a very dangerous malfunction that looks to be a wide spread problem for this make and model (based on online reports).
Incident date: Jun 30, 2026
2025 Ford Maverick XL EcoBoost AWD with 2,000 lb tow package. Vehicle displays an 'Engine Coolant Over Temperature' warning recurrently at idle and upon initial startup when ambient temperature is 84°F or above. The warning has occurred multiple times under these conditions. Most recently, the warning appeared while the vehicle was stationary at 0 MPH immediately before entering a highway, creati... Read more
Incident date: Apr 29, 2026
Driving home from work on interstate, 2 month old 2026 Buick enclave jolted and shut off completely while going 65mph. Barely pulled over safely to the left side (Oklahoma drivers). Restarted car, check engine light illuminated with messages of reduced engine power (limp mode up to 35mph) while stuck on highway, traction control and esc disabled. Was able to get off highway and limp to nearest GM ... Read more
Incident date: Jun 30, 2026
I Heard a loud noise in the backseat twice and noticed the back seat raise up also the check engine light came on but also the fuel was going down and up (the gauge), is currently at the kia dealership and has been reported fail recall
FORD
EXPEDITION
(2019) - FUEL/PROPULSION SYSTEM
Jun 30, 2026
Incident date: Jun 20, 2026
My car seized while I was driving. It started fine and I drove about 10 min down the road and all of a sudden it seized. My car was towed to dealership. OnStar sent me a code p129f fuel pump. I was driving on the road and it seized. Could have caused a bad accident. Cars had to go around me. Yes the problem was “fixed” today 6/30. No prior error messages after is seized my battery light came o... Read more
Incident date: May 7, 2026
Honda pilot would not restart after auto ideal engine stop. This issue caused all the warnings lights to come on with blinking engine light! Honda dealer was not able to resolve the issue and ended up paying $1500 even though it was a part of their service bulletin 23-009.
FORD
EXPEDITION
(2019) - FUEL/PROPULSION SYSTEM
Jun 30, 2026
Incident date: May 15, 2023
On two separate occasions this vehicle has died when stopped at a traffic light. First time was in February and the second was in June, both times were in 2026. Both times had to push the off button and do a restart.
Incident date: Jun 30, 2025
While driving at a low speed, when pressing the accelerator, the auto initially didn't respond, but then accelerated sharply after a delay (when the accelerator wasn't engaged). The transmission seemed to abrubtly shift up by 2 or 3 gears without warning requiring me to immediately depress the brake to avoid hitting the vehicle in front of me.