Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jun 17, 2026

The vehicle has experienced repeated failures of the variable geometry turbocharger (VGT) electronic actuator. The actuator intermittently fails to move the turbo vanes to their commanded position, resulting in fault codes related to turbocharger performance and actuator position. The failed actuator is currently installed on the vehicle and is available for inspection upon request. This failure ... Read more

Incident date: Jul 7, 2026

On five separate occasions, while turning onto a high-speed roadway and attempting to accelerate to the flow of traffic, the vehicle suddenly lost the ability to accelerate. Despite pressing the accelerator, the vehicle would not exceed approximately 35 mph and then began to decelerate. During both incidents, a "Check Hybrid System" warning appeared, and I was forced to quickly pull over to the si... Read more

Incident date: Jul 4, 2026

Vehicle received federal recall 01A service (high pressure fuel pump replacement) at an authorized Chrysler/Jeep dealership on 05/14/2026 at 97,055 miles. I drove the vehicle normally for approximately two weeks (roughly 950 miles), then parked it in my garage awaiting a separate warranty part for the intake manifold. On 07/03/2026, during that warranty repair at the same dealership at approximate... Read more

Incident date: Jun 1, 2026

I purchased this 2021 Lincoln Navigator L Black Label used on March 22, 2024 with approximately 42,726mi. Beginning around Sept. 2025 (approximately 70,000-75,000 miles), the vehicle developed intermittent transmission failures that have progressively worsened. This is our primary family vehicle and routinely transports our three young children. The transmission hesitates, slips, skips gears, ban... Read more

Incident date: Jun 19, 2026

Back in the fall/winner of 2024 (could have been 2025) my Honda Odyssey had a recall for a low pressure fuel pump. However, Honda and many other dealers were dealing with hundreds of thousands of recalls, and we’re only recalling the vehicles with actual symptoms. My vehicle was hesitating and experiencing sudden loss of power during acceleration therefore Honda agreed to repair my vehicle. Ever... Read more

Incident date: Jul 9, 2026

I am submitting this complaint regarding my 2021 Honda Accord because of a serious safety issue involving the turbocharger and fuel injector system. While driving on the highway, my vehicle experienced a failure related to the turbocharger and fuel injector system, which caused multiple warning sensors to activate and resulted in the vehicle suddenly losing power and becoming unable to continue dr... Read more

Incident date: Jul 9, 2026

Vehicle makes strange sounds from the fuel fill inlet and proceeds to stall shortly after while driving and most of the times fails to restart based on my own research it looks like purge valve issues My safety was put at risk by almost being rear ended multiple times from stalling on the expressway and red lights The problem has not been reproduced yet by the dealer it will be looked at on 07/1... Read more

Incident date: Jul 6, 2026

I am filing this safety complaint regarding my 2021 Jeep Wrangler Unlimited Sahara Altitude. The vehicle is experiencing a fuel gauge/fuel reading malfunction. The gauge does not accurately reflect the amount of fuel in the vehicle, which creates a serious safety concern because the vehicle may run out of fuel unexpectedly while being operated on public roads. This defect places me and other drive... Read more

Incident date: Jul 15, 2025

fuel pump control module failed at 26000. recall number N252516900. This is a recall that other 2021 blazers have ben part of. Over 300000 recalls so far. GM says my car isn't. Ridiculous. They dont want to acknowledge their fault. I need a formal statement that this module should be recalled for my car.

Incident date: Jun 24, 2026

I purchased a 2023 VW Taos SE about a year ago (May 2025) as CPO less than 7k miles. It is still under the warranty; however, I already had to bring this Taos to the VW dealership for 3x. First was A/C was not cool enough. They found a leak. In June 2026, I had to bring due to the engine light being on. They found out EVAP fuel leak detection pump being faulty. And less than 1 month later (Jul... Read more

Incident date: Jun 11, 2026

XXX the car had gas, turned over, but would not start. I had it towed to a repair center who towed, did diagnostics and came up with the codes for a bad fuel pump control module. It was replaced and the car starts. There was no warning. Problem was confirmed by an independent service center. All documentation is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)... Read more

Incident date: Jul 9, 2026

Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

Incident date: Jul 7, 2026

I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in service for 20 years or more and exceed 250,000 miles when properly maintained. For that reason, I ... Read more

Fire

Incident date: Jul 9, 2026

>What Failed: There is a known issue with the fuel tank safety roll over value not functioning properly in many of the RAM vehicles. The valve stops functioning properly causing the fuel not to enter the gas tank when trying to fuel up. As you try to fuel, the gas comes spraying back out of the gas tank filler neck all over the side of the truck, my hands, and the ground causing risk of fire. >Per... Read more

Incident date: Jul 8, 2026

My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of Safety Recall W79 (NHTSA Campaign 20V-699). Physical teardown at an independent facility exposed a 70% engine runner restriction and seized glow plugs due to volatile exhaust sulfur, creating an active fire risk. On July 9, 2026, LaFontaine Fenton was presented with clear mechanica... Read more

Incident date: Jul 9, 2026

On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation.... Read more

Incident date: Apr 21, 2026

Truck has just started misfiring out of the blue, have had Ford dealerships look at it, have changed all 6 spark plugs and one ignition coil. The recall NHTSA 2025-366 may be the reason, it states there still is no remedy for this, recall was issued 1 year ago, July 2025. I need this remedy.

Incident date: Jul 1, 2026

My wife and me and my two kids we all in the car . When we driver this car from highway to local my speedometer keep on 30mph we try to up to 40mph or more.but it doesn’t working. We scared because my vehicle doesn’t show any light on tell us you need fix car . It just happened. So we call Lexus make appointment see what’s going on they told me fuel pump problem we need change. We google saw... Read more

Incident date: Jul 3, 2026

I was making a right turn at an intersection while in 3rd gear with the clutch engaged, and the motorcycle stalled. I was able to restart the motorcycle while executing the turn and completed the turn without incident. Failure to do so would have put myself at risk from oncoming vehicles through the intersection. When this has happened the low oil pressure indicator illuminates. The oil sight glas... Read more

Incident date: Dec 31, 1969

Im being told my car is not covered under the recalls from the Chicago Ford plan when I have the exact same DTC codes currently showing on my car as listed in the recall and SSM. The check engine light is on with DTCs P018C and P04F0. Please have the technician specifically reference Ford Special Service Message (SSM) 51247 and inspect connector C1198 on the driver's side frame rail for water ... Read more

Incident date: Jun 26, 2026

Recall has been issued on my fuel pump for one year now and there is still no remedy. I do not feel safe traveling far from home knowing this is still an issue.

Incident date: Jul 8, 2026

My car is losing power upon acceleration causing a loss of power upon take off upon taking off and when gears are shifting. Told by dealer it is a problem with fuel injection. Replaced several coil packs and spark plugs on my own. Dealer repair shop had my car for 4 days for the fuel talk and valve issues and did not repair anything. Losing power when I drive in traffic and on highway is a huge sa... Read more

Incident date: Apr 20, 2026

I bought my car 2 years ago I heard about a recall so I had check turns back if you don't inject your powertrain and they can't fix it feel injector because they don't have the part apparently but it goes to the powertrain I've had to check three times the last time the light came on the very next day the wrench and the engine now it's saying something by my Cadillac converter and it open fuel lin... Read more

Incident date: Nov 24, 2024

I received alerts while I’m driving to tell me that the fuel pressure was low and to turn off the engine immediately… and then it would go away. there were several different times about 5 total separate incidents on separate days that my car would not move forward and lurch forward from a parked position and then died with a quick alert on the dash. Thankfully, I was in parking lots and neig... Read more

Incident date: Jul 6, 2026

The car had several warnings lights come on and immediately stalled out and stoped right in the middle of the road. The engine would turn over but would sputter like it was out of gas and would die after a few seconds. It stoped in the middle of a busy state highway in a curve. Luckily no one got hurt. I towed it to an auto service center. The 2020 Acura MDX suffered an in-tank fuel pump failure c... Read more

Incident date: May 23, 2026

I have been waiting over a year for this low pressure fuel pump recall and it has stopped me from driving long distance to visit my daughter where part of the trip is hoursbthrew the Nevada high desert with extreme heat and NO CELL SERVICE. I AM FED UP AND NEED YHISNISDUE REDOVLED NOW OR A NEW DARN TRUCK. PLEASE ADVISE

Incident date: May 23, 2026

The vehicle has been in 3 times for shaking and check engine light. First time the Honda technician diagnosed as misfire cylinder 2 issue caused by bad injector. The dealership indicated that Honda would not honor warranty fix if the car did not store the error code on the computer even though "big safety issue." Second time a 60 minute software update was authorized by Honda. Third time 3 erro... Read more

Incident date: Jun 17, 2026

After a recall repair (Campaign 9C2) was performed on my vehicle, it developed a hesitation and lack of acceleration issue that did not exist before the repair. The vehicle exhibits rough or delayed gear shifting, a noticeable lack of power/acceleration, and behavior that feels like the engine is not receiving adequate fuel. This occurs both during cold start and after the vehicle has been driven ... Read more

Incident date: Aug 29, 2025

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom ca... Read more

Fire

Incident date: Dec 15, 2024

I was on the highway on the way to work when my car started stalling. Every time I pressed the gas to give it some power, it would not go anyway where. after getting it towed to get looked at some of the fuel injectors failed and were misfiring. The warning message about ‘check engine’ popped up 2 minutes before it happened. this is the third time now in less than 6 months.

Incident date: Jul 8, 2026

Fuel line leak, car is parked, fire hazard, a mechanic has been there to inspect

Incident date: Feb 1, 2026

The vehicle is only a 2022 and has a jerky acceleration during non-highway driving with RPMs fluctuating. The tire, cruise control and seatbelt indicator lights are illuminated with no resolvable issue (the dealer clears them out and they come back). There’s an audible muffler rattle that has been present for a long time that the dealer says is normal. When I fuel up the engine audible bogs down... Read more

Incident date: Jun 1, 2024

My 2016 Honda Pilot Touring repeatedly stalls and shuts off while driving, including at lower speeds in traffic. When it happens, the engine and all electrical power shut off; the vehicle then has to be jump-started, and it will sometimes only restart after sitting for an hour or more. This is a serious safety hazard because the vehicle can lose power unexpectedly while in motion, creating a risk ... Read more

Incident date: Jul 4, 2026

This vehicle has been in multiple times for major repairs and is currently in for transmission replacement and coolant replacements. Both of these have already had parts replaced. The recall on my car has been on it for a year and has yet to be addressed. I was told that my car started smoking while in ford possession and attempting repairs. When I questioned the recall I was told it wasn’t a bi... Read more

Incident date: Jun 7, 2026

In 2021, my vehicle had the high-pressure fuel pump replaced by an authorized BMW dealership under Safety Recall 21V-586 (BMW SIB 13 01 21). At the time of the recall, my vehicle had approximately 43,000 miles, and I was not experiencing any fuel system or drivability issues. The high-pressure fuel pump was replaced solely because BMW determined the original component posed a safety risk. My vehic... Read more

Incident date: Jul 6, 2026

I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air condition... Read more

Incident date: Jun 18, 2026

This 2026 Ford Explorer has stopped, stalled, hesitated and jerks after fuel fill-ups. It stopped twice for myself in busy intersections. The dealer has had it for weeks and when driving the vehicle back to me, stalled and hesitated for Ford Service dept. twice. They told me I could not have my car back for safety reasons.

Incident date: May 4, 2026

Reduced power displayed and engine light came on. This happened on very early morning commute. Dangerous early morning timeframe before 6 am in very dense rural area to where speed totally reduced and then pulled over to losing engine power. Was basically stranded, no one around. Would not start. Had towed. Without vehicle for 5 days and Chevy dealership service could not recreate the issue. ... Read more

Incident date: Jun 26, 2026

Check engine light with message engine running at diminished capacity as speed would not go above 20mph. Safety at risk from other vehicles on highway until able to reach safe location. Dealer states SES light on P0089 and P228C. GM bulletin on both codes. Programmed ECM with latest calibration for codes listed. If codes come back must do further diagnostics. Concerned about repeat possibility.

Incident date: Jun 21, 2026

Transmission overheated. Transmission fluid leaked but the computer in the car didn't let me know there was a leak. Couldn't move my car into reverse so I had to get a tow to Ford. They said it was a Transmission leak which caused the overheating. But once the car received Transmission fluid the car did not go into reverse. Clutch failed.

Incident date: Jul 7, 2026

Complaint Summary: Mandated federal safety recall remedies performed on my vehicle have directly induced a cascading, critical safety failure of the vehicle's high-voltage propulsion management system. My 2022 Hyundai IONIQ 5 (VIN: [XXX]) was brought to an authorized dealer on XXX at 200,224 miles to complete safety recall Campaign 272 / NHTSA Recall 24V-204 (ICCU Software Update and Fuse Inspecti... Read more

Incident date: Jul 7, 2026

(Transmission and motor) I had taken my car to the dealership on XXX for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stat... Read more

Incident date: Jun 27, 2026

While driving on I70 in downtown Indianapolis, I was alerted by a semi driver that something was wrong with my vehicle, or he was attempting to get my attention for something. Once he got my attention, I could see a trail of liquid pouring out from behind me. Thankfully, I was able to get over and get off the highway. I tried to get somewhere safe, but eventually the truck sputtered out. We have n... Read more

Crash

Incident date: Jul 7, 2026

While driving the vehicle it lost power and all the check lights came on. Had to have it towed to a dealership where they stated it needed a new motor and new high voltage battery. The car has only 116000 miles on it. There should be a total recall for this type of vehicle if I would have been at a higher speed I would have injured myself or others. This car is riddled with problems and has over 1... Read more

Incident date: Apr 14, 2026

Good Morning :) This is my second complaint (1st #XXX) as my truck completely shut down as I was leaving the shop around 4:30pm. As I accelerated it shut down in the middle of the street blocking traffic. I was able to start it again, however it shut down a second time as soon I accelerated. NOTE: On... Read more

Incident date: Jun 19, 2026

Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior ... Read more

Incident date: Jun 22, 2026

I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included i... Read more

Incident date: May 4, 2026

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/TIPM is suspected. This defect has been the s... Read more

Incident date: Mar 5, 2026

"While attempting to merge onto a high-speed freeway on-ramp, the vehicle suffered a sudden and catastrophic loss of engine power, rendering it unable to accelerate and creating an immediate life-threatening safety hazard. The vehicle was restarte and driven home, where an onboard diagnostic check revealed an emissions system failure. The dealership later confirmed that BOTH close-coupled catalyti... Read more

Incident date: Nov 29, 2025

The car suddenly lost power and produced error messages on the screen. I had to quickly change lanes to get out of traffic on the highway. My dealer diagnosed the issue as a BECM malfunction and quoted a repair cost of approximately $3500. However, due to my car originally being registered in California, this failure is not covered under GM Special Coverage Bulletin N232432680 (issued March 2024)... Read more

Previous 1 2 3 4 5 ... 22 23 24 ... 1248 1249 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog