Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM
Incident date: Jun 2, 2025
Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 quarts of oil every month to maintain safe operating levels. This issue first began approximately 6 m... Read more
JEEP
GRAND CHEROKEE
(2024) — FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Jan 1, 2026
Vehicle is a 2024 Jeep Grand Cherokee 4xe (PHEV) subject to Safety Recall 78C (25V-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more tha... Read more
Incident date: Apr 1, 2026
Car has 84000 miles on it for last 15-20 thousand miles there is a smell of gas in the oil. I took to dealership they charged me to replace a catalytic converter. Not even a year later the cars engine blew up. Now needs a whole new motor there is loud knocking and car will not accelerate.
Incident date: Mar 31, 2026
High pressure fuel pump has been replaced twice in less than a year. Car has less than 100,000 miles. Both times the fuel pump went out while driving, causing loss of acceleration and stalling of vehicle. Had to be towed to shop both times.
Incident date: Mar 18, 2026
My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty and Federal Emissions Warranty. I am reporting this as a safety defect because the vehicle may lose... Read more
Incident date: Mar 4, 2026
I am writing to notify you of an Integrated Charging Control Unit (ICCU) failure on my 2023 Hyundai Ioniq 5, purchased in October of 2023. While driving home on March 4 2026, the dashboard displayed the warning "Check vehicle electrical system," and then a "pull over safely" warning. I had to leave the vehicle in a parking lot and walk home. It was towed to a dealer on March 5, 2026 to diagnose an... Read more
Incident date: Apr 1, 2026
I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the... Read more
Incident date: Jun 9, 2025
The Auto Idle Stop system on my 2025 Honda Odyssey fails to restart the engine when the brake pedal is released quickly after a full stop. When this occurs, the vehicle stalls completely in traffic and must be manually restarted by the driver. This has happened multiple times and is reproducible. The failed component is the Auto Idle Stop/engine restart system. The vehicle is available for inspect... Read more
LAND ROVER
RANGE ROVER SPORT
(2012) — FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Oct 1, 2025
UNKNOWN. THE ENGINE OVERHEATED ENGULF IN HEAVY SMOKE.DISABLED.
Incident date: Oct 21, 2024
There has been a major battery recall which has not been resolved for 18 months, since the recall was issued. I have not beenable to drive this car any substatial distance on the freeway since October 2024. I have asked Nissan for a buyback of this car due to this major problem that still goes unresolved.
Incident date: Mar 7, 2026
Several times, the vehicle has failed to accelerate or respond to accellerator pedal input for several seconds. It seems to happen when switching from electric to hybrid modes, and when shifting between lower gears simultaneously. Once the switch to hybrid occurs the engine will rev high with some acceleration even if the accelerator pedal is no longer being pressed. This acceleration has happened... Read more
Incident date: Jan 6, 2026
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the... Read more
Incident date: Dec 17, 2024
In December 2024, I was driving my 2024 Honda Accord Hybrid Sport on a clear, dry day after school when the car just completely lost power out of nowhere. The dashboard went crazy, flashing a bunch of different error messages every few seconds. Because the car wouldn't respond, I ended up in a side-impact crash. I was able to turn on/off the car after putting on my hazards and I was able to drive ... Read more
Crash
Incident date: Mar 31, 2026
The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 ... Read more
Incident date: Mar 2, 2026
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think s... Read more
Incident date: Nov 3, 2025
The fuel pump is failing and stalls when driving.
Incident date: Jan 14, 2026
My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more
Incident date: Mar 21, 2026
When I have already started to go in motion, for example when turning left, and I let go of the gas pedal and then press the gas again once I decide its safe to turn, my car doesn't respond to the gas for about a couple of seconds. This has also happened when I am driving on the highway and I am already in motion and I want to go faster to pass another vehicle, my car hesitates for a couple of se... Read more
Incident date: Feb 26, 2026
Vehicle shut off while driving. Dash codes said low fuel and low voltage. Tank was full and driven twice that same day for a combined 20 miles. No wrongs of failure
Incident date: Jan 7, 2026
Went to do the 10000 mile maintenance, after the oil change and changing all the filters. The truck wouldn’t start, had a mechanic look at it and he said it’s a faulty fuel pump. Called the dealership as there is a recall for that part and it was serviced less than two years ago. So it’s covered under that and the recall warranty. The dealership is refusing to fix the truck, Chrysler custome... Read more
Incident date: Apr 1, 2026
I am reporting a failed remedy for Recall 24-009 (23V-858). Following the fuel pump recall, my 2018 Accord stalled in traffic on March 21. On March 24 upon starting my vehicle all warning lights were illuminated on the dashboard, Millennium Honda admitted the O-ring was misinstalled. This error triggered codes P0172/P0176 less than twenty-four hours later. The dealer is forcing me to pay $425 for... Read more
Incident date: Sep 1, 2025
After we had our car serviced for the two recalls on the car, all of the check engine lights came back on again a little over one week later. We took it back to the dealership today and were told the fuel injectors need to be replaced, and they said this is a "common problem." We have been researching this issue and it is a common problem, so why isn't there a fuel injector recall? Our car has ... Read more
Incident date: Feb 9, 2026
Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line. Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid. Second incident with my Volvo was a month la... Read more
Crash
Incident date: Mar 1, 2026
Im driving vehicle and randomly the vehicle will shut off when making turns. It is random every so many months. But it has done in major intersections. It will immediately start back up so that’s good. But there are no engine lights. And dealership Does not seam like they can do a whole lot with engine no lights on. But it seems common when doing research online The vehicle is a 2022 Ram 150... Read more
Incident date: Apr 1, 2026
A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil in... Read more
Incident date: Apr 1, 2026
I experienced an unexpected Loss of Motive Power (LOMP) event. Late afternoon traffic was fast, estimate 75-80 MPH. I attempted to change lanes get to the righthand shoulder and was very nearly involved in a high-speed collision with a semi-petroleum tank truck. He applied his brakes to avoid hitting me and started to jackknife, but regained control and continued. The truck missed by inches. ... Read more
HYUNDAI
SANTA FE SPORT
(2014) — FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Mar 1, 2026
While driving my 2021 Cadillac Escalade on an interstate highway at approximately 70 mph with my family, including two minor children, the vehicle suddenly and without warning lost propulsion, shut off, and shifted into neutral. This occurred in active traffic and created an immediate safety hazard. A warning message appeared instructing me to restart the vehicle. After several minutes navigating... Read more
Incident date: Mar 5, 2026
Whenever I fill ip the tank I get a fuel smell inside the vehicle. I do not overfill the tank and always stop filling when the fuel pump stops the first time. I have not been able to identify a leak and have not seen fuel leaking under the vehicle. The smell is strong for about the first 1/4 tank of use.
Incident date: Apr 1, 2026
Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more
Incident date: Mar 11, 2026
The low pressure fuel pump cannabilized itself and sent debris down the fuel line to the high pressure fuel pump which damaged it. I brought the vehicle to Meineke of Warner Robins and they confirmed the issue with other Honda dealerships in the middle Georgia area. Even though there is a safety recall (21V-215) for the model year of my vehicle, my VIN doesn't populate as one of the batches being ... Read more
MERCEDES-BENZ
SPRINTER 3500
(2024) — FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Mar 27, 2026
Toyota has recognized a problem with the low pressure fuel pump on some 2018 Camry cars which causes a hesitation when driving from a stop creating a rear danger of a rear-end collision. It has been happening intermitantly everysince car was new.. Toyota claimed that my vin was not one of the ones recalled even though I experienced the e3xact same problem. There appears to be an additional rec... Read more
Incident date: Mar 15, 2026
On 18 March 2026 I was driving at night at highway speed with my family (wife, [XXX] son, [XXX] daughter, and [XXX] son) when, without any warning, my 2023 GMC Sierra AT4 with 20,700 miles abruptly and violently shuddered and reduced speed from approximately 65 mph to 30 mph uncontrollably. Shortly after the initial speed reduction the vehicle presented simultaneous alerts that it was in "reduc... Read more
Incident date: Mar 26, 2026
Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned al... Read more
CHEVROLET
SILVERADO 3500
(2022) — FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Mar 18, 2026
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stall... Read more
Incident date: Mar 31, 2026
One morning, in an attempt to start my car, it would not start. Instead, it lit up the check engine light. The engine was turning over and attempting to start, but would not start. I know someone with a code reader device that I asked to come hook up to my car and read what code was causing my check engine light to pop up. The reader displayed the code U18A2 which indicates a "Lost Communication w... Read more
Incident date: Feb 20, 2026
Sudden loss of propulsion at highway speeds - 2023 Escalade. We easily could have been killed. I drive a 2023 Cadillac Escalade that I purchased from Motor Werks Cadillac in [XXX] . It was very expensive. The car has under 33k miles on it, off memory.I informed the dealer I would be taking the car on a family vacation road trip from [XXX] to [XXX] (for spring break), and requested they perform a... Read more
CONTINENTAL
SPORT CONTACT
(9999) — FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Mar 29, 2026
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of Novemb... Read more
Incident date: Mar 27, 2026
Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.
Incident date: Mar 6, 2026
My 2024 Ford Ranger Raptor has been suddenly losing power or stumbling upon initial acceleration. This has been occurring intermittently since it was nearly new. My truck now has approximately 10,500 miles. The problem has become increasingly frequent. It seems to occur most often when accelerating from a complete stop. The loss of power can last for several seconds, then afterwards, normal power ... Read more
Incident date: Feb 24, 2026
Car is a Gas Hybrid (not plugin). 3 occurrences over the last couple of months. Car emits a warning sound and a message on the dash says "Check Hybrid System. Stop Safely". Basically right after this message the car starts losing power and stops. Doesn't matter if on freeway or not. You need to find a place to pull over or you stop traffic wherever you are. Looks like Hybrid Battery is comp... Read more
VOLKSWAGEN
ATLAS
(2021) — FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Oct 22, 2025
11/26/25 at 85,400 miles on the v8 6.2L L86 engine, I began experiencing rough idle, loss of engine power and propulsion, a ticking/ knocking noise at idle and when RPMs increased as well as blinking engine warning light. Diagnostics/Repair work was done by Reliable GMC/Cadillac of Roseville to fix an ignition coil that was giving the engine error code. 2/24/26 At 86,697 miles, I began having rou... Read more
Incident date: Mar 24, 2026
While driving, the vehicle lost engine power on three separate occasions (3/6/26, 3/10/26, 3/20/26) and had to coast to a stop on the road. One of the codes that appeared was P0087; the Honda dealership replaced the fuel pump kit (part # 06161-RLV-305) due to the fuel rail pressure being too low, but the vehicle continued to stall upon replacement after being picked up from the dealership. When it... Read more
Incident date: Mar 23, 2026
Regarding NHTSA Recall 24V-700 which was first reported in September of 2024. We were told not to use the "fast" charging port because of a fire hazard. Using the slower charging port takes about an extra 8 hours per charge. This was supposed to be fixed in November of 2024. To date....almost 2 years later....not fix is available. This has caused me over 800 additional hours of charging time!... Read more
Incident date: Mar 10, 2026
We were on the way home from a soccer tournament in [XXX] on rt. XXX and 4 hours into our trip the car's fuel pedal stopped responding and our speed started descending rapidly. The engine light was on with the vehicles stability system, Hill assistant, emission system, power system, TSA..... All of them were lit. Scared I put hazards on and pulled over on the side of the road. I waited about 20 ... Read more
CHEVROLET
SILVERADO 3500
(2024) — FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Dec 1, 2025
I am reporting a Failure of the Remedy for NHTSA Recall 23V634000 (Kia Recall SC281). The original recall attempted to "fix" a High-Pressure Fuel Pump (HPFP) issue via a software update to the Engine Control Unit (ECU). This remedy has failed. My vehicle is currently experiencing the exact safety hazard described in the recall: loss of motive power and stalling at various speeds due to HPFP failur... Read more
Incident date: Mar 21, 2026
My husband was driving our 2019 F250 on the highway at over 75 mph and the truck totally shut down/stalled without warning, could have killed him or another person, lucky he was able to coast to the shoulder and stop, we took to the Ford dealership and was caused by the faulty CP4 fuel pump the truck was made with that has had class action lawsuits and recalls, we are out of pocket over $14,000 to... Read more
NISSAN
PATHFINDER
(2024) — FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Mar 5, 2026
Engine was replaced couple of months ago due to a recall and today 3/30/2026 I'm pulling up to my driveway getting home from work in my car starts smoking it catches on fire
Fire
Incident date: Mar 31, 2026
My vehicle is subject to recall number 24V-700 My Nissan case number is 56497817 I have received 4 recall notices (24V-700 beginning 18 months ago. All notices state that Nissan is working open a software fix for this problem, but state that the problem is the result of excessive lithium deposits within certain battery cells, hence level three charging my cause a battery fire. This has a signific... Read more
Incident date: Dec 15, 2025
Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.
Incident date: Mar 27, 2026
I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle from a local Chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from the dealership parking lot. After driving it for about 14 miles, the battery level depleted to <1% and ... Read more