Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM
HYUNDAI
TUCSON HYBRID
(2024) — FUEL/PROPULSION SYSTEM
Apr 6, 2026
Incident date: Mar 6, 2026
On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minut... Read more
Incident date: Jan 16, 2026
My vehicle was leaking oil an oil change. My vehicle started having a knocking sound. I am a single parent of a [XXX] child. The car would suddenly stop while I was driving which put me and my daughter's safety at risk. I took if to Southern Kia Greenbriar dealership to have a diagnostic test on Jan 17, 2026. [XXX] from the dealership confirmed my vehicle needs a new engine. It could be covered ... Read more
Incident date: Mar 3, 2026
A significant engine failure occurred while driving, presenting as loud knocking from the engine. The issue developed without prior warning lights or messages. The vehicle was inspected by a dealership and the problem was confirmed as internal engine failure (piston slap/engine knock). The dealership recommended full engine replacement. The engine is available for inspection upon request. There ... Read more
Incident date: Apr 2, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Mar 26, 2026
This motorcycle has had a history of stalling while riding, this issue has persisted through two "repairs" that the dealership deemed safe. It stalled on the way back from retrieving the motorcycle from the supposed repair and put me in a life threatening scenario when the motorcycle stalled in traffic in front of a diesel in a construction zone without any available shoulders. The error that disp... Read more
1 injured
FORD
BRONCO SPORT
(2023) — FUEL/PROPULSION SYSTEM
Apr 6, 2026
Incident date: Jul 16, 2025
I have had recall number 25S76/25V467 on my vehicle since July 2025. The dealership keeps telling me this recall is for a software update and my vehicle is updated. ! But why would the recall still be showing as incomplete then? And how is recall 25S76/25V467 just a software update? It doesn't sound anything software related!!
Incident date: Feb 2, 2026
I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more
Incident date: Feb 23, 2026
My 2024 Jeep Wrangler 4xe is subject to Recall 78C (NHTSA #25V-766) regarding sand contamination in the engine. The manufacturer officially warns that this defect can cause 'catastrophic engine failure' resulting in a 'vehicle fire' or an 'unrecoverable loss of propulsion'. As of April 2026, the manufacturer has no available fix for this safety hazard. Simultaneously, the vehicle suffers from per... Read more
Incident date: Feb 21, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Mar 26, 2026
Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this truck I had a 22' Lexus LS500 Fsport which I think also has the 10 speed trans and twice experienced ... Read more
VOLKSWAGEN
ID.4
(2024) — FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Apr 5, 2026
I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, ... Read more
FORD
EXPEDITION
(2021) — FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Mar 26, 2026
Down to 3 gallons gas stopped and added to half a tank. Left vehicle running while filling. Pulled out of gas station and vehicle started to sputter, drove 50 more feet and vehicle died and would not restart. Confirmed unleaded and station had no reports of bad gas. Towed to repair facility where dead fuel pump was diagnosed and replaced. Ford recall 25S75 includes some 2022 expeditions but n... Read more
Incident date: Feb 6, 2026
The Integrated Charging Control Unit (ICCU) failed after just 7400 miles on 2-6-2026. The vehicle would not drive faster than 25 miles per hour and had to be towed to the dealership for repair, where it took approximately one month to be returned to me. There was a "Check electric vehicle system" message on the dashboard.
Incident date: Apr 5, 2026
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2022) — FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Apr 2, 2026
I was driving in a 70mph zone and lost all propulsion. Vehicle said to shift to neutral to start. Pulled to the side of the highway and it would not crank. Had to have the vehicle towed.
GMC
SIERRA 1500
(2022) — FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Apr 2, 2026
Ticking at cold start. 4/02/26 on way home from work. Truck loses acceleration while driving. Bug jumps then display says low power mode. Truck will start but will not move forward or in reverse. RPMs increase but no propulsion. Recall was performed 11/17/25 and passed inspection through Romain GMC Evansville, IN. Called Romain on 4/02/26 and was told someone would return my call 4/03/26. Still w... Read more
Incident date: Mar 11, 2026
Hello, I am reporting a safety issue involving my Ford F250 vehicle related to Safety Recall 25S75 (low-pressure fuel pump failure). Approximately one month ago, while driving on the freeway at approximately 65 mph, my vehicle experienced a sudden loss of power. This created a dangerous situation as I was traveling at highway speed and the vehicle became unable to maintain normal operation. The... Read more
Incident date: Feb 16, 2026
The electric A/C compressor on my 2022 BMW X5 xDrive45e (VIN [XXX] ) failed internally at approximately 59,000 miles, causing metal debris to circulate throughout the refrigerant system. The failed compressor and contaminated components are at BMW of Sterling (Sterling, VA) and available for inspection. This is a safety concern because the A/C refrigerant circuit provides thermal management for th... Read more
Incident date: Mar 22, 2026
On June 13, 2025, the fuel pump was replaced due to a recall. After the fuel pump was replaced and, in particular, after reading the Honda forums for this car, all the warning lights in the instrument cluster came on. After my mechanic checked my car and, with his knowledge of this type of vehicle, he recommended replacing the fuel injectors at 86,000 miles. Honda recommends replacing the fuel inj... Read more
Incident date: Jan 10, 2026
Component: Engine/Powertrain/Electrical System Incident Description: I am reporting a recurring, life-threatening "Loss of Motive Power" (Dead Pedal) in a 2024 Hyundai Tucson (Alabama-built). On multiple occasions, the vehicle has failed to respond to throttle input during high-risk maneuvers, specifically while merging into 45+ MPH traffic. The vehicle "chugs" and stalls, refusing to exceed 15 MP... Read more
MERCEDES-BENZ
EQB 300 4MATIC
(2023) — FUEL/PROPULSION SYSTEM
Apr 4, 2026
Incident date: Feb 9, 2026
I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehi... Read more
Incident date: Apr 1, 2026
Without warning my Tahoe would no start 60 miles from home due to a faulty fuel pump module. I was stranded and the vehicle needed to be towed to a GM dealership for repairs. Many 2021 Chevrolet Tahoes have been recalled for this problem and I believe my vehicle should be included in the recall and $787.50 should be reimbursed by including my vehicle (573 Safety Recall Report 21v-739. September ... Read more
Incident date: Mar 18, 2026
While driving on the expressway at speeds above 60 mph and while attempting to pass another vehicle the vehicle shuts down with no acceleration. The vehicle will then after several seconds regain acceleration. Several times it has sounded like the vehicles starter engaged. This is a random occurrence and has happened approximately 10 times. There are no error codes and the dealership states th... Read more
Incident date: Apr 4, 2026
Ford manufacturer and local Gurley Leep Ford Dealership failed to provide a remedy to safety recall : Manufacturer Recall Number25S76 NHTSA Recall Number25V467 in a reasonable timeframe. The local Ford dealership refused to provide a remedy, free of charge, in accordance with the NHTSA guidelines .
VOLKSWAGEN
TIGUAN
(2017) — FUEL/PROPULSION SYSTEM
Apr 3, 2026
Incident date: Jan 8, 2025
I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that reveale... Read more
Incident date: Mar 13, 2026
I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai d... Read more
Incident date: Oct 31, 2025
Vehicle: 2026 Honda Civic Sport Hatchback VIN: [XXX] Mileage at time of complaint: 1,500 miles Description of Problem: The vehicle jerks/shudders when turning at low RPM. This occurs consistently during low-speed maneuvers such as parking lot turns and slow cornering. The issue is repeatable and has been present since purchase. Multiple passengers have independently noticed and remarked on the is... Read more
Incident date: Apr 2, 2026
Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and re... Read more
Incident date: Jan 20, 2026
I own a 2020 Honda Accord EX-L with a 1.5T turbo engine. The problem happened on January 20, 2026, when my car had 66,988 miles. While my husband was driving it, the engine warning light came on, and the car suddenly lost power in the middle of the road. Fortunately, there was no car behind me at the time. Otherwise, he could have been in a serious accident. He was able to pull into a nearby parki... Read more
Incident date: Feb 24, 2026
2/24/2026 Sitting at red light, very busy road, vehicle cut off and said push to start. Vehicle would not start and would not shift out of park to push out of road. Very dangerous to be stranded in moving traffic. Had to be towed to dealer and it's still there waiting on engine replacement.
Incident date: Mar 30, 2026
While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' event. The dashboard displayed the message: 'Stop Safely - Vehicle Will Shut Off Soon.' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12V battery has since died because the Power Inverter Mod... Read more
GMC
SIERRA 1500
(2021) — FUEL/PROPULSION SYSTEM
Apr 3, 2026
Incident date: Feb 11, 2026
Began with a misfire on cylinder 5 code P0305. Replaced spark plugs, wires, and coil pack. Misfire still existed. Fuel injector on cylinder 5 was stuck open and had to be replaced. Misfire still existed. No spark from new coil pack on cylinder 5, replaced coil pack connector. Misfire still existed, but lifter tick became present. Removed cylinder head and found exhaust lifter on cylinder 5 was bad... Read more
Incident date: Aug 14, 2024
Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in th... Read more
Fire
1 injured
Incident date: Feb 10, 2026
There has been a safety recall for this vehicle for the same issue for far too long. Fords temporary remedy has made my vehicle be even more unsafe to drive causing faults with AWD, Traction control, hill assist, power steering, alternator producing to high voltage, etc. the vehicle was not legal to drive from ‘at to February do to this issues. Fords temporary remedy issued a new recall 25S76 re... Read more
GMC
SIERRA 3500
(2024) — FUEL/PROPULSION SYSTEM
Apr 3, 2026
Incident date: Mar 16, 2026
The service department has identified "gasoline contamination" as the cause of a fuel system failure; however, this diagnosis is directly contradicted by both the shop’s internal test results and independent laboratory analysis.the shop performed an API Gravity test and a Styrofoam cup test.•API Gravity Result (35): According to GM Service Information (GMSi), the standard API range for #2 dies... Read more
Incident date: Mar 27, 2026
"The vehicle exhibits a recurring Loss of Motive Power (LMP) during low-speed maneuvers (intersections) and highway speeds (50+ mph). The failure is preceded by erratic instrument cluster behavior (gauge spikes) and results in a total loss of propulsion without prior warning. This defect persists despite the completion of Recall ZB7 and Recall 68C. The dealership has duplicated the failure but ref... Read more
Incident date: Mar 30, 2026
Monday, March 30, 2026 my GMC Yukon Denali had already had the recall pico test and was told it passed on September 2025 six months later March 30, 2026, driving to pick up my wife from work a tapping sound coming from the engine started and about a mile down the road from when I first heard the tapping the engine started juttering and the noise got louder like a clunking sound. I had to pull off ... Read more
Incident date: Jul 21, 2025
Vehicle subject to NHTSA Recall 25V796000 (fuel system defect). In July 2025, while driving, a loud explosive sound came from the rear of the vehicle followed by raw gasoline fumes entering the cabin. Vehicle was towed to a Hyundai dealership and held approximately 120 days before being returned as repaired. In December 2025, the exact same defect recurred. A third-party diagnostic scan (performed... Read more
Incident date: Apr 2, 2026
I just got an oil change and the oil was completely gone although there was no leak found. Not even a week later my oil is low again. There is smoke coming from the back pipes and the gas is burning out quickly. I just purchased the car last year
Incident date: Mar 26, 2026
Code P0087 on a Kia Telluride indicates that the fuel rail pressure is too low. This means the engine is not receiving enough fuel, often resulting in poor acceleration, stalling, rough idle, and decreased power. It is frequently caused by a faulty high-pressure fuel pump... This is the code is threw when it stalled in busy traffic on a hill. The CEL came on at this point. Then continued to stall... Read more
Incident date: Mar 18, 2026
High voltage battery management system generated fault codes BMS_u008 and BMS_f071 during a Supercharger charging session, prohibiting drive mode. Vehicle had been driven normally to the Supercharger with no drive-prohibiting alerts during transit. After connecting to the Supercharger, fault codes manifested. Despite fault condition, vehicle continued charging to 93% state of charge before requiri... Read more
Incident date: Mar 18, 2026
SUPPLEMENTAL TO COMPLAINT ID: 11728745. My 2025 RAV4 failed at 39,919 miles. Toyota Corporate is acting in bad faith to deny the 60,000-mile Powertrain Warranty. The Case Manager repeatedly calls only after 6:30 PM when the dealership is closed to avoid resolution. Furthermore, the representative is now using "legal threats"-directing me to their legal department-as a tactic to stop me from pursui... Read more
Incident date: Apr 1, 2026
While driving on a highway, the vehicle displayed an emergency malfunction alert indicating the system was shutting down, followed by a sudden loss of propulsion. I was traveling with my children in the vehicle and had to immediately maneuver off the roadway under unsafe conditions. We were nearly struck by other vehicles while exiting. Law enforcement responded to assist at the scene, as we were ... Read more
Incident date: Dec 4, 2025
I am submitting additional documentation related to NHTSA complaint #11723932 for my 2017 Honda Pilot. I have obtained a transmission inspection report confirming that the failure was caused by a defective torque converter, resulting in internal transmission damage including the valve body and transmission oil pump. The report also indicates that the failure was not related to maintenance and repr... Read more
Incident date: Apr 1, 2026
My 2022 Kia K5 GT-Line has had a recurring check engine light fault (P0471 — exhaust pressure sensor circuit) since approximately 9,874 miles in September 2022. The vehicle has been brought to the servicing Kia dealer a minimum of five times for this same fault across nearly 65,000 miles. It has never been permanently resolved. Most critically: dealer repair records from May 2025 (56,501 miles) ... Read more
ALFA ROMEO
GIULIA
(2017) — FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Mar 19, 2026
The vehicle is experiencing multiple system malfunctions involving the engine performance, fuel system, and electronic throttle control, including engine shaking while idling, activation of the check engine light, a “start/stop unavailable” message, limp mode (inability to switch between driving modes), and illumination of the electronic throttle control warning light. One dealership suggested... Read more
Incident date: Mar 15, 2026
While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut off, a battery warning appeared, but the battery had been in good condition and less than a year old. ... Read more
Incident date: Jan 26, 2026
the jet fuel pump is on the recall list for front wheel drive audi a 3 cars - they are only including vin numbers for that type of car - mine is all wheel drive and even though i have the same faulty part in my car they will not take responsibility for it - which is why there is a class action law suit against audi america now - so i am filing all of the things that i can to help in resolving the ... Read more
Incident date: Dec 23, 2025
After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened immediately following the recall procedure, indicating a hardware or software defect caused by the ... Read more