Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
TOYOTA
CAMRY HYBRID
(2026) - FUEL/PROPULSION SYSTEM
Jul 19, 2026
Incident date: Jul 6, 2026
2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis v... Read more
Incident date: Jul 7, 2026
The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight... Read more
Incident date: Jul 17, 2026
I have seen numerous complaints for this same issue. My 2021 Acadia with 31,600 miles failed to start when parked in garage. It turned over just fine but wouldn't fire as if it wasn't getting any fuel. I had it towed to my regular mechanic. He troubleshot it and told me it was the "Fuel Pump Power Control Module". He said he could replace it but it would have to be programmed by a GM dealer a... Read more
Incident date: Jul 17, 2026
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wrec... Read more
Incident date: Jul 1, 2025
I was in an active car wash and the truck stalled and engaged Auto-park and I was nearly hit by the car behind me in the car wash.
Incident date: Jul 5, 2026
My vehicle is exhibiting a loss of drive power, particularly uphill, with a diagnostic code of P0088 (Fuel Rail/System Pressure Too High). This is the same defect addressed by recall campaign 23V634000 (Kia SC281), covering the high-pressure fuel pump / fuel control valve plunger on 2018-2021 Stinger vehicles. I had the SC281 recall repair completed on this vehicle on Novermber 16th 2024. I am now... Read more
Incident date: May 15, 2026
I parked my car and when I returned to it the car would not start. Diagnosed as a faulty fuel pump. Had this problem occurred while I was driving it could have caused serious injury or death. There is an active recall on fuel pumps for the 2021 Ford Explorer that does not apply to my VIN number so Ford will do nothing to remedy the situation and parts are impossible to find as dealers scramble to ... Read more
Incident date: Nov 6, 2025
7-16-26, I was driving on the highway. All the warning lights on the dash lit up. The car dropped down to 20 miles per hour. I tried to speed up, but could not. It is experiencing an extended crank, sever stuttering and engine stalling. It has actively thrown code P0087 for low fuel rail pressure. An independent service center confirmed the code P0087. The dealership performed diagnostic test and ... Read more
GMC
SIERRA 3500
(2008) - FUEL/PROPULSION SYSTEM
Jul 18, 2026
Incident date: Jul 5, 2026
Strong smell of gasoline from the rear of the vehicle started around 60,000 miles . Car dealership said it’s normal but I don’t smell other cars like this
Incident date: Jul 9, 2026
Systemic failure of the electrical architecture and Integrated Charging Control Unit (ICCU) resulting in a sudden, catastrophic loss of motive power. Over 14 months of ownership, this vehicle has suffered four distinct, electrical and charging failures. On June 6, 2026, the vehicle experienced a total ICCU failure. All lights in the car went dark and lost all power without warning, creating an i... Read more
Incident date: Jul 1, 2026
This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.
Incident date: May 16, 2026
On July 15, 2026, I took the vehicle to Lafontaine Ford for maintenance and to address open recalls. I was informed that the open recall for the low-pressure fuel pump (campaign 25S75) did not have a solution available. Due to the severity of the recall, I contacted the Ford Customer Care Center. A representative stated that a solution would be available on July 17, 2026, and that they would conta... Read more
Incident date: Aug 29, 2021
Motor will not turn over, starter/electrical failure.
Incident date: Jul 12, 2026
I am reporting a severe safety recall compliance failure and fraudulent reporting by an authorized dealership regarding a 2023 Audi electric vehicle. On May 30, 2024, under Repair Order 227719, the dealership officially certified to the NHTSA and Audi that Safety Recall 93U6 (Compact/Portable Charging System Cable) was fully completed. The dealership never actually removed or replaced the hazardou... Read more
Incident date: Jul 16, 2026
On XXX at approximately 1:20 PM, my 2026 Subaru Solterra (approx. 4,761 miles) experienced a sudden loss of motive power while I was driving on a 4 lane trunk highway at approximately 40mph. The vehicle's drive system shut down without warning and the instrument cluster displayed "EV system malfunction – Visit Your Dealer." The vehicle would not deliver any propulsion. I was able to coast to ... Read more
Incident date: Jun 30, 2026
The engine intake tract, PCV infrastructure, and the main lower engine wiring harness loom failed due to improper reassembly during Federal Safety Recall 24V-608. The technician left the main intake coupler completely loose and spinning freely by hand, and left the MAF sensor crooked. This introduced a massive unmetered air leak and severe vacuum leaks. Simultaneously, the technician over-tensione... Read more
JEEP
GRAND CHEROKEE
(2020) - FUEL/PROPULSION SYSTEM
Jul 17, 2026
Incident date: Dec 31, 2025
I had my oil changed and mechanic noted both my fuel tank belly pans were heavily corroded, which was odd for a garaged car with lower miles. They recommended reaching out to my dealership since this is a pressing issue that likely should include a recall or warranty. When I researched the issue, it's a known Range Rover Sport design issue, a 2019 should not have this much corrosion and it sounds ... Read more
Incident date: Jul 16, 2026
Truck was operating on the highway at highway speed. Suddenly the truck went into a drastic engine power reduction mode and severe automatic downshifting occurred; the truck came to a complete stop on the highway. Diagnostics proved to be a CP4 injector pump failure sending metal into the fuel system, needing a complete contamination kit and new CP3 pump conversion. This apparently is a known defe... Read more
Incident date: Apr 15, 2026
"The vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's Safety Recall 68C / NHTSA Campaign Number 24V-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and s... Read more
Incident date: Jul 15, 2019
1. What component or system failed or malfunctioned, and is it available for inspection upon request? I purchased my 2018 Honda Accord in 2024, and in 2025, I experienced significant issues with the vehicle. During my visits to both Honda of Southaven and Honda of Tupelo, they indicated that the head gasket might be the problem, which is a known issue with this model. I believe the malfunction is... Read more
Incident date: Feb 12, 2025
I am reporting American Honda’s ongoing failure to safely remedy critical safety defects and recalls on my 2018 Honda Odyssey (purchased new), resulting in severe vehicle degradation and a life-threatening traffic hazard. The vehicle has been to an authorized dealer over 21 times.SAFETY RECALL NEGLIGENCE & POWERTAIN DAMAGE: At 95k miles, the vehicle displayed active check engine codes P0087 (Low... Read more
Incident date: Apr 1, 2026
My vehicle has experienced repeated unexpected engine shutdown/no-start events, creating a significant safety hazard. The engine has unexpectedly shut off or failed to restart while stopped in traffic and while entering traffic, resulting in a sudden loss of propulsion. On one occasion, the vehicle would not restart for approximately one minute. The vehicle was inspected by an authorized Honda de... Read more
Incident date: May 22, 2026
Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the ... Read more
Incident date: Jul 17, 2026
There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.
Incident date: Jun 18, 2026
When my father was driving, the vehicle stalled out with no prior odd activity. He pulled over to the side of the road and attempted to start the vehicle. He saw smoke, opened the hood, saw flames and cleared the area of the vehicle. Due to the large Hyundai/Kia engine recall for his year of vehicle, the engine had been replaced 2-3 times and ONLY EVER been serviced by the dealership. We do not k... Read more
Fire
Incident date: Jul 11, 2026
My 2019 jeep Cherokee limited suffered a complete loss of power while driving down the highway and now has a service 4wd light on as well.
Incident date: Jun 18, 2026
The battery keeps dying even though it's been tested and is good. Lights keep shorting out I've had to replace the brake light and wires twice. The coolant is disappearing causing the vehicle to overheat even after driving ahort diatances but no puddle is left to show a cracked tank or something similar.
Incident date: Dec 31, 1969
There's a massive recall on Honda Fuel Pump which is leading to a stall on while driving.
Incident date: Jul 4, 2026
Fuel injector began failing resulting in a loss of engine power.
GMC
SIERRA 1500
(2020) - FUEL/PROPULSION SYSTEM
Jul 17, 2026
Incident date: Jul 2, 2026
High pressure fuel pump failed at 100,000 miles cause the vehicle to lose power.
Incident date: May 28, 2026
COMPONENT/SYSTEM: The 12-volt auxiliary battery system, the interior fuse box (Total Integrated Power Module) containing an auto-cutoff relay, and the high voltage battery system. All components are available for inspection. SAFETY RISK: The vehicle has lost power and died while being driven, and has left occupants stranded on multiple occasions. A sudden loss of motive power in traffic creates a... Read more
Incident date: Jan 19, 2025
On Friday, July 10 at about 5 PM I was parking in front of one of my favorite restaurants in my new Jeep Wrangler. When shifting going to complete.the park job the gear shift locked the engine began revving and the vehicle lurched forward. I applied the brakes got push back the tevving increased the vehicle lurched forward again. I re applied the brakes the revving increased the shift was locked a... Read more
Crash
KIA
SPORTAGE HYBRID
(2023) - FUEL/PROPULSION SYSTEM
Jul 16, 2026
Incident date: Jun 12, 2026
My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the... Read more
Incident date: Jun 2, 2026
I am filing this complaint regarding my 2021 Kia Sorento, which has suffered a serious transmission failure. The vehicle is displaying diagnostic code P0741, indicating a torque converter clutch malfunction. The transmission slips, shifts harshly, hesitates during acceleration, loses power unexpectedly, and has become unsafe to drive. The vehicle is available for inspection upon request.This defec... Read more
Incident date: May 1, 2026
Over the past 6/7 months, the following: ALL warning lights on dashboard flashing whenever car in running, strong smell of gasoline detected in home garage, and 5/6 times during the past 4/5 weeks engine "rough" when starting cold accompanied by loss of power. The lack of effective warning notices and/or the sudden loss of power increases the risk of crash and injury. I understand that these ... Read more
Incident date: Jun 30, 2026
VEHICLE SAFETY HAZARD: ACTIVE HIGH-VOLTAGE ISOLATION FAULT (DTC P0AA6) WITH DECEPTIVE DEALER/MANUFACTURER BYPASS & CONCEALMENT. On April 15, 2026, the dealer scanned my 2021 Ioniq EV and uncovered DTC P0AA6 (Hybrid/EV Battery Voltage System Isolation Fault), which denotes a catastrophic high-voltage leak into the chassis. This is a severe safety hazard posing immediate risks of fatal electrocutio... Read more
Incident date: May 1, 2026
My 2021 Volkswagen ID.4 Pro S has unexpectedly lost propulsion and come to a complete stop while being driven on at least three separate occasions. When this occurs, the vehicle jolts, stops moving, and cannot be placed into Drive or Reverse. I am only able to shift it into Neutral. After the first incident, I took the vehicle to a Volkswagen dealership the following morning. The dealership state... Read more
Incident date: Jul 16, 2026
P1098 code indicating stuck/ unresponsive engine coolant control valve. N252508341 exists for this part; however claim is my VIN is not covered under the bulletin or included on any standard warranty coverage. Part should last more than 150k miles, vehicle less than 90k. Less than 2 weeks ago suffered a complete EBPV failure that destroyed coolant and DEF lines, also not covered. No explanatio... Read more
Incident date: Jul 9, 2026
I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power and sputtering when we've come to a complete stop and starting to move again. We've almost been hit by other vehicles at least over 20 times because the vehicle has failed to accelerate when pulling into a roadway. The car hesitates during acceleration regardless of how much I... Read more
Incident date: Jun 17, 2026
I pushed the brake and swerved and the car kept going and a greater speed and surged into a house.
Crash
1 injured
Incident date: Mar 1, 2026
Had in tank fuel pump replaced as recall stated. After 1 year went bad again. Honda refused to cover the repair. My car stalled on the interstate in traffic running around 50 to 60 mph.
TOYOTA
HIGHLANDER
(2020) - FUEL/PROPULSION SYSTEM
Jul 16, 2026
Incident date: Jun 28, 2026
Ford only showed one code P0403 tuneup with a written statement I asked for wanting 15k for a new engine and verbal;y stating I need a whole new engine. The 2019 Ford escape began to smoke heavily while driving. I put over had the car towed to Ford dealer in sandy springs. As Ford is stating that this car needs a new engine the old recall existed from years ago has expired on the VIN number 2022. ... Read more
Incident date: Jul 14, 2026
I have taken my vehicle to 2 different ford Dealership one tell me that this wasn't for my car and immediately it shows up that I need a fuel injection second one Jim Norton charges me for the lights on my car to get a diagnostics when the recalls and I should never been charged and then the light comes on the next day for the wrench and the engine I've taken my car three times for the recalls an... Read more
Incident date: Jul 14, 2026
When filling the truck full, fuel will occasionally spill out onto myself and the ground. The fuel also leaks into the cap canister, purge valve and dumps fuel into the manifold as well as leaking on the ground. When driving the entire cab reeks of fuel. This is a known issue by Dodge and they have a TSB out on it. My vehicle could become a fireball at any time. Dealer replaced my evap canist... Read more
Incident date: Jul 7, 2026
Left home driving 5 min down the road the car suddenly started hiccuping as to power I almost wrecked it recovered but started again …was a prime example of that fuel pump issue …i turned around drove home barely made it going slow …smelling a low grade sweetish burning smell…made it home checked and found this recall online of the fuel pump issue…called dealership asked to get this fixe... Read more
HYUNDAI
SANTA FE SPORT
(2015) - FUEL/PROPULSION SYSTEM
Jul 15, 2026
Incident date: Jun 22, 2026
Car sputters everytime I put gas in it. Sometimes shuts off. It’s every time I put gas. I’m not filling up the gas tank because I notice if I do fill it up. It gives me more problems .. occurring problem
Incident date: May 18, 2026
I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lost propulsion in the middle lane and slowed down to a near crawl, creating an immediate risk of being struck. The event wa... Read more
Incident date: Mar 13, 2026
I own a 2018 Jeep Grand Cherokee EcoDiesel that has experienced repeated high-pressure fuel pump (HPFP) failures despite completion of the NHTSA HPFP safety recall. After the recall was performed, my vehicle developed the exact failure described in the recall. Metal contamination was found in the fuel system, requiring replacement of the HPFP and major fuel system components. Approximately 13,000 ... Read more
Incident date: Dec 1, 2023
The primary failure is in the Engine/Powertrain system and Knock Sensor Detection System (KSDS), causing 6 identical sudden engine stalls (OBD-II code P1326) from 09/2000 to 06/2026. Additionally, severe excessive oil consumption was documented during 2 of these diagnostic visits, showing deep-seated engine issues. The vehicle and all records are available for inspection at the Hyundai dealer. Sa... Read more
FORD
F-150 LIGHTNING BEV
(2024) - FUEL/PROPULSION SYSTEM
Jul 15, 2026
Incident date: Feb 1, 2026
On XXX I was driving from [XXX] to my sister's house in [XXX]. I was relocating to [XXX] for a job. I was pulling a U-haul trailer (6x12) that contained significantly less weight than the truck can handle. About halfway there, on back roads, the truck suddenly slowed significantly and the gas pedal was unresponsive. The light in the dashboard read Reduced Acceleration - Drive with caution. Pulled... Read more