Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
JEEP
GRAND CHEROKEE
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 25, 2026
Almost got hit my car stopped propulsion. Audio won't work, head unit broken after 65 days at Chapman dealership in Henderson, Nevada zip 89052
JEEP
GRAND CHEROKEE
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 25, 2026
Almost got hit my car stopped propulsion. Audio won't work, head unit broken after 65 days at Chapman dealership in Henderson, Nevada zip 89052
Incident date: Aug 8, 2026
Have a 2019 Honda Pilot - Fuel injector failure/Catalytic Converter at 115,000 miles. estimated cost over $2,200. KNOWN MANUFACTURING DEFECT: Honda Service Bulletins 20-100, 21-002, 22-002 acknowledge widespread fuel injector failures in 2019 Honda Pilots caused by debris from manufacturing process. Honda extended warranty to 10 years/150,000 miles for certain VINs. My VIN is excluded despite iden... Read more
CHEVROLET
SILVERADO 3500
(2024) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 25, 2026
The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to t... Read more
Incident date: Sep 7, 2026
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckil... Read more
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Aug 20, 2026
I experienced a crankshaft bearing failure while driving my 6.2L V8 Chevrolet Silverado on the highway / freeway. Thankfully I was able to exit highway / freeway to avoid a car collision due to loss of power. My truck was towed to a certified Chevy dealer. This is a known issue for 2019-2026 6.2L V8 L87 engines. The truck was previously inspected by a certified Chevy dealer for prior L87 engine re... Read more
FORD
EXPEDITION
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Sep 5, 2026
Vehicle has roughly 64,000 miles on it. As we were actively driving, vehicle suddenly lost power and completely shut off. This was a sudden stall. Vehicle would not crank back up but starter would engage. Upon scanning the trouble codes, multiple codes came up in regard to the fuel pump issue that is currently under investigation. (P008A, P00C6, P0304) This issue poses a serious risk as while act... Read more
HYUNDAI
SANTA CRUZ
(2022) - FUEL/PROPULSION SYSTEM
Sep 8, 2026
Incident date: Sep 5, 2026
Vehicle in the middle of turning in to a hazardous highway lost power and then began to drive sluggish at 20 miles per hour skipping. It acted like the fuel injectors were not allowing it to get fuel. After having some one check it is exactly what was wrong.. It he vehicle had not caught up I would be dead as an oncoming vehicle did not realize the care was not moving.
Incident date: Sep 8, 2026
Sudden unexpected acceleration while pulling into a parking spot.
Incident date: Sep 4, 2026
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with mi... Read more
Incident date: Sep 8, 2026
Auto Stop/Start fails to restart intermittently causing dangerous situations stuck at lights unable to move. Sometimes it restarts again after pressing the brake and ignition right away. Sometimes it takes a minute to restart. Either way it happens unexpectantly leading to being frozen until you figure out what is going on.
Incident date: Sep 8, 2026
My 2024 Kia EV6 is experiencing a total failure of the 12V charging system and requires manual jumpstarts to operate. The official ICCU safety recall (SC327) was previously performed, which is why the NHTSA database shows 0 unrepaired recalls for this VIN. However, the manufacturer's remedy has completely failed. Per NHTSA safety guidelines, this vehicle is currently subject to a sudden loss of mo... Read more
Incident date: Sep 5, 2026
My vehicle's fuel injectors failed, triggering a check engine light with code P0430. This matches a known manufacturing defect described in Honda's Technical Service Bulletin 20-100, which states injectors on affected vehicles may not have been manufactured to proper specifications, causing internal wear or clogging. The problem was confirmed and repaired by an authorized Honda dealership. The ma... Read more
Incident date: Sep 3, 2026
Sudden complete loss of propulsion while driving, with no opportunity to safely leave the travel lane; failure repeated again seven miles later after vehicle restart. Once propulsion is lost the driver has 1 to 2 seconds before multiple loud banging noises and the vehicle shuddering to an immediate stop without the driver using the brake pedal. The warning on the dash was "High Voltage Electrical ... Read more
Incident date: Sep 2, 2026
Vehicle lost complete power unexpectedly.
Incident date: Aug 29, 2026
My vehicle died in the middle of an intersection, I was stranded in the intersection, I could not put it in neutral to move it out of the way. Luckily I was in town and not on the freeway. That is my issue. My cadi had to be dragged onto a tow truck bed and dropped at my local gm dealer in wabash. The reason it died was the fuel module. But not being able to move my vehicle out of the way is s... Read more
Incident date: Aug 25, 2026
Gasoline smell is coming with the left side of vehicle. Gasoline is leaking from the fuel pump causing the gas to puddle creating the gasoline smell.
Incident date: Apr 22, 2026
On [XXX], at 82,371 miles, my daughter's 2022 Volvo XC60 T8 Recharge was diagnosed with DTC BECM-P0BBD92 (Hybrid/High Voltage Battery Pack Voltage Variation) and a confirmed Cell Module F failure (Repair Order #[XXX], Bob Penkhus Motor Co Volvo Cars, Colorado Springs, CO). The dealer instructed her not to charge the vehicle pending repair. The replacement part (Cell Module F, Part #36003341) has b... Read more
Incident date: Jul 15, 2026
My 2019 Hyundai Kona SE (2.0L Nu MPI/Atkinson engine) was previously subject to NHTSA Recall 21V301000 (Hyundai Recall 203) for defective piston oil rings that can chip and cause accelerated oil consumption, engine knocking, and stalling. That recall's remedy was performed under a prior owner in December 2021. In November 2025, a Hyundai dealership installed a Cylinder Noise Diagnostic System (CND... Read more
Incident date: Jul 30, 2026
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as the suspension, which the coils are not up to codes and regulation also my odometer does not work we... Read more
Crash
Incident date: Sep 6, 2026
While driving on a winding, two-lane rural mountain highway, I came up behind a slower vehicle. When a designated passing lane opened up, I pulled out to overtake them. The driver ahead safely slowed way down to let me pass, so I applied normal, moderate acceleration to complete the maneuver.Mid-way through the pass, the vehicle suddenly suffered a catastrophic loss of motive power and entered "Li... Read more
Incident date: Aug 28, 2026
My vehicle had a very strong gas smell inside and outside of the car. I found a gas puddle under the car coming from the back of the vehicle. Car was hesitating when I stepped on the gas. I was afraid it may stall. I drove the vehicle to my regular service station. Vehicle has an active fuel leak and this is a fire hazard. I was very concerned whether the vehicle would stall and cause an acci... Read more
Incident date: Aug 25, 2026
I own a 2011 Kia Optima, VIN [XXX]. My vehicle was taken to Rockwall Kia on August 25, 2026, for completion of NHTSA Safety Recall 23V-652 / Kia SC284TF involving the HECU fuse. The dealership replaced the HECU multi-fuse and label kit. Before the recall repair, the vehicle was operating normally. The same day I picked the vehicle up after the recall repair, the vehicle began dying while I was dr... Read more
Incident date: Aug 21, 2026
**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Fol... Read more
Incident date: Sep 1, 2026
The fuel tank is leaking where the fuel tube goes into the tank. The seal starts to leak and they do not make a replacement seal, you have to replace the entire fuel tank. This is the 2nd Promaster van that I have had and the 2nd time this has happened. This is dangerous to have fuel leaking from the front of the vehicle. This is a poor design, it’s a very common problem with these vehicles tha... Read more
Incident date: Jun 10, 2026
Head gasket problem. Gasoline mixing with oil. My head gasket was fixed but read other reports it could have shut off engine while driving. Most reports say Honda knows about this problem
Incident date: Aug 12, 2026
The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.
Incident date: Aug 7, 2026
My engine failed from burning oil, even though the car has been maintained its whole life, 14 documented oil changes, roughly every 5,000 miles. • Jiffy-lube shop found the crankcase completely bone dry, only 4,344 miles after the last oil change. No reading on the dipstick. They added 6 quarts. Engine was knocking before and after. • No oil warning light ever came on, and no low-oil warning,... Read more
Incident date: Aug 25, 2026
On 8/25/2026, my 2024 Cadillac Escalade with the 6.2L V8 suffered a sudden loss of propulsion at approximately 49,754 miles. While my husband was driving and preparing to enter the highway, the vehicle went into Neutral and lost propulsion. He heard a loud banging noise, the low-oil warning illuminated, and the check-engine light began flashing. I later looked in the Cadillac app and saw code P001... Read more
FORD
BRONCO SPORT
(2022) - FUEL/PROPULSION SYSTEM
Sep 6, 2026
Incident date: Aug 17, 2026
The charcoal canister, connection, wires and felt cover has been broken. This is the second time something has went through the cover and broke the charcoal canister. First time it was covered under warranty and only the canister and cover had a hole. This time several things were broken. It caused the engine light to come on. It has also caused the lane assist to stay on. There are bare wires und... Read more
Incident date: Oct 28, 2025
I woke up to my car on fire and Toyota is saying they don’t know what happened but they’re also saying it wasn’t their fault I’ve never seen a brand new car just randomly set on fire and then nobody really look for any answers I just put brand new tires on the car the day before it burnt up I’m currently behind on my car payments because of the financial strain this whole situation put m... Read more
Fire
MERCEDES-BENZ
GLE350
(2016) - FUEL/PROPULSION SYSTEM
Sep 6, 2026
Incident date: Aug 28, 2026
While driving my 2016 Mercedes-Benz GLE 350, the vehicle suddenly shut off and lost propulsion without warning. There was no check-engine light or other warning before the failure. The engine would crank afterward but would not restart, leaving the vehicle disabled. The vehicle has an open NHTSA safety recall (22V-955) involving the fuel pump control unit and potential loss of propulsion. The vehi... Read more
FORD
F-150 HYBRID
(2021) - FUEL/PROPULSION SYSTEM
Sep 6, 2026
Incident date: Jul 5, 2025
I have replaced spark plugs and coil packs due to code saying severe misfiring. However, the root cause of this is the continued open recall of the fuel pump. This has effected the way I can drive my vehicle on daily activities, such as going to work, doing family things, and other things while driving this truck.
Incident date: Sep 5, 2026
FUEL TANK STRAPS AND FRAME BRAKET FOR STRAPS CORRODED AND BROKE OFF .NO INCIDENT AT THIS TIME .NOT DRIVING TRUCK UNTIL IT WILL BE REPAIRED .CALLING DEALER 0N 9/7/2026 TO SEE IF IT IS A RECALL.
Incident date: Aug 21, 2026
The check-engine light first appeared at approximately 42,000 miles. I dropped the vehicle off at the dealership on August 22 and picked it up on September 1. Within TWO MILES of leaving the dealership, the check-engine light came right back on. The dealership initially diagnosed the problem as a lifter and wiring-harness failure. They later determined that the #7 oil-lifter solenoid had an inter... Read more
Incident date: Jun 12, 2026
My 2023 Kia Niro Hybrid has a recurring intermittent electrical defect. Warnings appear together: Check Hybrid System, Check Engine, Forward Collision, Rear Cross-Traffic, Lane Keeping, Driver Attention, ESC, Brake, Auto Hold. They appear and persist while driving, during which stability control, automatic emergency braking, lane keeping, and related safety assists are disabled. Once, the vehicle ... Read more
Incident date: Sep 4, 2026
The Chapman Dodge service department has diagnosed the vehicle with an active, leaking fuel pump assembly and provided a repair estimate of $1,600.00. Stellantis Corporate has offered a "goodwill" gesture of only $200.00, leaving me with a $1,400.00 out-of-pocket bill. I have formally rejected this baseline offer.An active fuel leak on a 485-horsepower performance vehicle is an immediate, catastro... Read more
Incident date: Jun 1, 2025
Fuel gauge reads incorrect when it does come on. Dashboard lights stay off until the tank is on E. Unsafe to drive bc you cannot see your speed. When the dashboard randomly flicks on it will show that it is changing the 2WD to 4WD to 2WD WITHOUT anyone actually moving the switch. I know the dashboard leds are not bad, they come on randomly and they are all present.
Incident date: Dec 1, 2025
I am experiencing a serious and recurring safety issue involving the engine unexpectedly completely shutting off while the vehicle is being driven and separately, the engine intermittently failing to start after the vehicle has been parked. 1.The engine unexpectedly and spontaneously shuts off when the vehicle is stopped or slowing down, including at stop signs, traffic lights, and during traffic ... Read more
Incident date: Sep 5, 2026
I bought the car about 2 days ago and while driving the car caught fire and I had to call my local fire department. I never hit anyone or did anything it just caught fire randomly.
Fire
Incident date: Sep 1, 2026
Vehicle dashboard lights up with multiple warnings, power loss/limp mode in traffic and while driving. Dealership said it’s a very common problem but Honda refuses to make a recall. Technician says it is most likely caused by faulty fuel pump which is already recall that caused damage to the injectors.
Incident date: Jul 1, 2026
The low-pressure fuel pump module assembly, located directly beneath the rear passenger seat cushion, experienced a plastic housing failure. A stress fracture on the upper plastic fuel outlet nipple caused raw liquid gasoline to actively weep and pool on top of the module inside the passenger cabin. This component is retained and available for inspection upon request. RISK TO SAFETY: Raw liquid g... Read more
Incident date: Jul 9, 2026
It appears to be a fuel leak. The incident happened less than 200 miles after having a dealer perform the NHTSA recall 22V-406, FCA recall Z46. The truck caught fire while pulling a travel trailer. The only way we were aware of it was a passing motorist saw flames shooting out from under the right side. As soon as we pulled over the truck immediately filled with smoke and the fire spread as the ... Read more
Fire
Incident date: Sep 5, 2026
Emissions system code popping up. Car smells of fasoline
Incident date: Aug 21, 2026
I am reporting a severe, widespread safety defect regarding the instrument cluster on my 2020 Harley-Davidson LiveWire. The display completely failed, removing critical telemetry including speedometer readings, warning indicators, and battery management information. After waiting over nine months for a replacement from Harley-Davidson ($1,198.99 + labor), the replacement cluster was improperly ca... Read more
Incident date: Sep 6, 2025
I have a loss of fuel pressure and flow from the fuel tank due to fuel pump failure. Sometimes my engine stalls while driving, and when I go to fill my tank with gas, the engine will not start. I have to engage it for about 15 minutes before it will start. My check engine light comes on, and I will get the low fuel indicator light. But more importantly I cannot pass inspection. I need my car, I ... Read more
Incident date: Sep 3, 2026
The Honda Dealership on 9/03/2026 executed a federal safety recall negligently and punctured my gas tank, creating an immediate fire hazard. The dealership performed the safety recall on 09/03/2026. I went to get my receipt from the lady at the front desk and she handed it to me, no one mentioned anything about what was done to the truck. As soon as I got into the vehicle the tighten gas cap showe... Read more
Incident date: Sep 4, 2026
I have a Lexus rcf 2017. There’s a safety recall for a low pressure fuel pump. This recall has come out years later after the car has been bought. I am the 3rd owner. I bought the car in 2026. I bought the car with aftermarket work done on it, but I didn’t think there would be any recalls. The LPFP has wires hooked up to another fuel pump in the trunk for handling performance. With that said, ... Read more
Incident date: Sep 4, 2026
All the warning lights on the dash board started to randomly light up like a Christmas tree while driving to get something to eat. The car began to shake and the steering stiffened up while the brakes were not working well enough to stop completely causing me to turn on the hazards lights to make it back home safely with my child in the car. An OBD-II SENSOR READS P0087. The fear of the car turnin... Read more