Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jul 20, 2026

My current 2021 Honda Pilot (purchased used May 2024) is stalling out in live traffic - the most recent on XXX creating a massive safety hazard. (In addition, the engine is making the same exact clicking noise that the 2015 Honda VIN:[XXX] made right before the engine catastrophically seized on my way to work. That 2015 Honda Pilot seized due to a defective Variable Cynlinder Management (VCM) sys... Read more

Incident date: Jul 22, 2026

Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12... Read more

Incident date: Jul 24, 2026

Manufacturer Recall Number25S76 NHTSA Recall Number25V467 This was issued one year ago in July 2025 and Ford is still saying there is no remedy. We have two of these Broncos - one for each daughter - and they've been driving these with a safety recall for over a year now.

Incident date: Jun 27, 2026

I am filing a complaint because Recall 25V467 was issued one year ago to this month and Ford has still not provided the necessary repair or part and keeps saying they don't have a remedy.

Incident date: Jul 24, 2026

On July 14, 2026, I experienced a serious fuel system failure with my 2023 GMC Denali. That morning, I filled the vehicle with a little over 20 gallons of fuel at a gas station approximately two miles from my home. Later in the day, I made a short trip to my neighborhood swimming pool, roughly 1.5 miles round trip, with no unusual noises or warnings from the vehicle. Approximately two hours after ... Read more

Incident date: Oct 13, 2025

Vehicle has an excessive gasoline smell coming from the driver front of the vehicle- mechanics have not been able to determine the exact location of the problem.

Incident date: Jul 6, 2026

MY FORD BRONCO STALLED OUT ON THE HIGHWAY GOING 70 MILES PER HOUR CAUSING ME TO HAVE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE! IT FEELS LIKE THE ENGINE IS MISFIRING AND NOT GETTING ENOUGH FUEL WHILE GIVING THE CAR GAS. FORD HAS NO REMEDY AVAILABLE TO FIX THE FUEL PUMP ISSUE, ACCORDING TO FORD. THIS VEHICLE HAS BECOME A TICKING BOMB WITH RECALL AFTER RECALL. MANY OF THE RECALLS AR... Read more

Incident date: Jul 23, 2026

My car broke down on me in the middle of a highway on my way to work yesterday with no warning it just died and I had to roll in between the island of the road, but I was blocking off traffic and my side of the car was still in the way of people coming up behind me. It wouldn’t start over. It was extremely hot outside and trucks tractor trailers and cars were flying up behind me, the speed limit... Read more

Incident date: Jul 23, 2026

The car just died while going 55mph on the highway. Complete shutdown but luckily both the steering and brakes worked. After stopping it wouldn’t start again. I had my three children in the car aged [XXX], [XXX], and [XXX]. It was a horrific experience. GMC did some repairs to the engine that took over two months and then the car had a few more warnings pop up just a few weeks later. GMC now sa... Read more

Incident date: Jun 19, 2026

I am driving home from work and I’m right around the corner from my house. As soon as I try to make a turn, the car begins beeping and the faults “Electrical system malfunction” and “12V power supply” show up. My car does not accelerate, I lose power steering, and I can no longer move while I’m still in the middle of the road with cars around me. Thankfully, there was a slight downhil... Read more

Incident date: Jun 12, 2026

The car stalled while driving it. It would not restart. I received an email with error code po23f. The car had to be towed to the dealership for repair. P023f fuel pump power control module failed. Fuel pump power control module had to be replaced. Car was at 45,041 miles.

Incident date: Jul 21, 2026

Since purchasing my 2023 Nissan Rogue brand new, I have experienced severe drowsiness and an inability to breathe when driving in start-and-stop traffic. The issue peaked after a recent refueling stop, where raw gas fumes or exhaust heavily infiltrated the cabin. Immediately after driving away from the gas pump, I suffered acute chemical suffocation, gasping for air, experiencing body tremors, and... Read more

Incident date: Jul 23, 2026

2018 Ford escape ecoboost coolant leak and engine overheating. If not repaired, will destroy the entire engine.

Incident date: Jun 1, 2026

Ford has not come up with a solution in over a year for a faulty fuel pump. Jul 08,2025 Manufacturer Recall Number25S75 NHTSA Recall Number25V455 Recall Status: Recall Incomplete, remedy not yet available. I have not had mine fail or cause an incident yet, but it says to file a complaint if the manufacturer fails to provide a solution in a timely manner.

Incident date: Jul 8, 2026

At the end of March 2026, the hybrid battery was replaced due to a recall by the dealership. After this, several software updates done, including the BCM, per technician's notes. In May 2026, my vehicle was found bricked in my driveway, unable to jump start, giving warnings regarding the dual charging system. After being towed to the dealership, they found my 12v battery was dead and stated that i... Read more

Incident date: Jul 15, 2025

SEVERE THROTTLE DELAY & UNPREDICTABLE ACCELERATION When applying pressure to the accelerator pedal at intersections or traffic lights, there is a substantial "dead zone" delay where the vehicle fails to respond or move forward. To prompt movement in normal traffic flow, I am forced to depress the accelerator pedal to the floor. Once the engine computer responds, the vehicle suddenly lunges forward... Read more

Incident date: Jan 5, 2026

The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and l... Read more

Incident date: Jan 5, 2026

The engine dies out then on then out during any speed. Will not accelerate, Will not start. Dies out on the interstate and in town. Each repair by the dealer has not fixed my truck. I see Ford has recalled this model of F150’s but not mine. It needs to be.

Incident date: Jul 23, 2026

2016 flex fuel toyota tundra with 118,00 miles was towed to toyota dealer in Las cruces with a no fuel issue. After the analysis it was determined the fuel pump over heated burning out conector and wiring ,but the pump was still working. According to toyota TSB 0166-19 this is a problem the can arise if the alcohol fuel density ID is not updated. I told the dealer to due repairs on vehicle even ... Read more

Incident date: Jul 23, 2026

AC stopped, engine began to struggle, engine light came on and engine over heated. Pulled off highway to be towed. Dealer found metal in oil and suggested possible manufacturer defect issue.

Incident date: Jul 23, 2026

Got an engine warning light while traveling. Our RV only has 67,000 miles on it. Cummins local dealer reports it is a Selective Catalyst Reduction (SCR) unit problem and unit needs a $10,000 replacement. This SCR is supposed to last 500,000 miles. Cummins refuses to cover the cost for this SCR repair even though Cummins issued a 2022-2024 voluntary recall acknowledging the problem_Cummins CR 2... Read more

Incident date: Jul 8, 2026

Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

Incident date: Jul 23, 2026

My Accord reported multiple warnings at engine start up (check engine light, warnings about cruise control, etc.), and the engine ran rougher than normal. I immediately drove to a Honda dealer for service. The Honda dealer, Checkered Flag Honda of Norfolk, Virginia, diagnosed a blown head gasket in cylinder 2, which allowed all coolant to drain into the engine. They also indicated that fuel inj... Read more

Incident date: Jan 2, 2026

My car stalled stopped and takes a While to turn on , all lights turned on .. coded came back and showed it was fuel pressure regulator / fuel pump. I believe it is part of the recalls put in place for other Honda accord lx as well since I’m having same problem

Incident date: Jul 22, 2026

I am filing a safety and defect complaint regarding my 2016 Honda Pilot (3.5L V6 Engine). In Dec 2025, the "EMISSION SYSTEM PROBLEM" warning light ocationally illuminated on the dashboard. On 5/26/26.while driving, the vehicle suddenly began to shake violently and experienced a severe loss of acceleration—when I stepped on the gas pedal, the vehicle hesitated and would not speed up (loss of mot... Read more

Incident date: Jul 17, 2026

I was driving on the highway when the vehicle started to make clinking noises. The vehicle started to lose power as I accelerated it would feel like something was pulling me in the opposite direction and the knocking noise would get louder. Ultimately, I had the vehicle towed to a dealership. This vehicle passed the L87 recall not too long ago, and the vehicle is barely used.

Incident date: Jul 10, 2026

We have a 2017 Hyundai Santa Fe Sport with a refurbished engine due to a past class act settlement, we were notified by Hyundai to bring in the vehicle for Service campaign 9C2 to update the Engine Control Module (ECM) Software for vehicles equipped with the (2.4 GDI) Theta II refurbished engine, which we have. The morning after we updated the 9C2 software, after starting our car cold for the firs... Read more

Incident date: May 30, 2026

Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom. Today, I made it to my destination and the car died, then it did not start after cranking. The Fuel pump module Aa8a-9d412-ca was faulty and now I am out $142+ from Ford... Read more

Incident date: May 5, 2026

The factory-installed turbocharger assembly on my 2017 Buick Encore failed mechanically while operating the vehicle, creating an immediate and severe roadway safety hazard.The structural failure of the turbocharger causes the vehicle to experience a sudden, unpredictable, and extreme loss of engine propulsion while actively driving. This severe power degradation makes it incredibly dangerous to ac... Read more

Incident date: Apr 30, 2026

I am filing this complaint regarding Kia America’s handling of a safety recall and repurchase of my 2023 Kia K5 GT-Line (VIN: [XXX]. I purchased this vehicle used on XXX, and financed it through Capital One. After taking my vehicle to an authorized Kia dealership for the fuel tank valve safety recall, I was informed that my vehicle was unsafe to drive and could not be repaired. The dealership ad... Read more

Incident date: Jul 9, 2026

I was told I was on a priority list to have this recall fixed. My Stelvio is virtually undrivable. It continues to lose power when acceleration and goes into limp mode. I refuse to take the Stelvio onto the highway as it poses a danger to myself and passengers. This recall has been active for well over a year with a continual push back on the remedy date. Recall 93C (NHTSA 25V-586) causes a ... Read more

Incident date: Jan 1, 2025

I am submitting this complaint regarding several serious mechanical and electrical issues with my 2020 Buick Encore GX that raise significant concerns about the vehicle's reliability and safety. Most concerning, I was recently informed by the dealership that my vehicle requires another transmission replacement, despite having the transmission replaced in 2024. I was also advised that I would need ... Read more

Incident date: Sep 1, 2025

1) 2021 EXPEDITION TOWING A TRAILER, 30 MPH ON UPHILL ON RAMP HATHAWAY BRIDGE PANAMA CITY, FL. I FLOOR THE ACCELERATOR PEDAL TO DOWNSHIFT TO TRY TO ACCELERATE. I HEAR A LOUD CLUNK FROM THE TRANSMISSION. THE CAR GOES INTO NEUTRAL-NOTHING, NO ACCELERATION. I QUICKLY LET OFF THE ACCELERATOR PEDAL AND QUICKLY REAPPLY FORCE TO THE PEDAL IN A SMOOTH MANNER AND TRANSMISSION RE-ENGAGES AND I PULL AW... Read more

Incident date: Feb 22, 2026

While driving down highway rapidly slowed to 15mph. "reduced propulsion" was displayed with significant battery and gas left. Caused cars to swerve and pile up behind me. The car was inspected by dealer and received a variety of U26XXX codes. Dealer states its a faulty BECM. There was no warning lights on before the incident and have had no issues till then. We were lucky this was during the day. ... Read more

Incident date: Apr 30, 2026

Vehicle experienced sudden loss of power/stalling while driving due to a failing fuel pump assembly. This mirrors the exact safety risks of NHTSA Recall 19V060000, but my 4-cylinder VIN is currently excluded. It also matches NHSTA recall# 23V-858 derailed L4 2.4L Accords but still my vin is excluded.

Incident date: Nov 14, 2024

7/20/26 My 17 year old daughter was on the way to work and heard a loud noise like an explosion in her car. She, new to driving, scared and in a panic just assumed this was a blowout on a tire and pulled over to check the tires. All tires were clear so she proceeded to work cautiously, on her way home she noticed her check engine light had come on and noticed there was some road noise coming fro... Read more

Incident date: May 30, 2026

Make and Model of my car was recalled for a faulty Fuel Pump System, however my car was never listed as being one of those recalled, my fuel has now gone out due to this and I should be able to have this repaired. Car stalled in the middle of a busy intersection, will work once jumped, battery and alternator were both tested.

Incident date: Apr 17, 2026

My vehicle gave my a check engine light after acceleration.I had it towed to a shop they checked everything in said they didn't see anything.So I drove it with no issues for about 5 months.I was driving to work in the truck lost power.I had it towed home.I has a crank no start.That's where I am with.

Incident date: Apr 14, 2026

After a complete stop at a stop sign there is hesitation/stalling when trying to accelerate. Sometimes the hesitation is several seconds and then the engine kicks in and lurches forward. Couple times this has been a safety issue as it happens when I’m trying to pull out on a busy road. The delay/hesitation has caused me to almost get hit a few times. There are no lights or warning messages w... Read more

Incident date: Feb 15, 2026

CRITICAL FINANCIAL NON-COMPLIANCE REPORT regarding NHTSA Campaign 25V586 / Alfa Romeo Recall 93C. On July 16, 2026, my vehicle suffered a catastrophic loss of motive power and stalled on the highway due to the exact fuel pump module defect described in Campaign 25V586 (Bristow's Auto Repair Invoice #33733 confirmed code P008A and low fuel pressure at 349mBar). Because the vehicle was entirely inop... Read more

Incident date: May 4, 2026

This is a manufacturer safety recall (NHTSA #25V869) for a loose bolt inside the hybrid inverter that could cause loss of motive power or a vehicle fire. The vehicle was sold to me as new with the recall already open and unrepaired. As of this date, Toyota has not made the remedy available, more than 6 months after the recall was announced. I am concerned about driving the vehicle given the fire/p... Read more

Incident date: Jul 10, 2026

When the fuel gauge reads 1/4 of a tank or less the car stalls sporadically and comes to a jerking stop. This causes the cars behind us to either slam on their brakes or swerve to avoid hitting us. We reported this to our local BMW dealer and were told this is a known issue on many models, including ours. However, our car was not included in the existing recalls, so we could either pay for a dia... Read more

Incident date: Apr 1, 2025

Multiple lights and warnings on dashboard of 2019 Honda CRV. Car would not reverse. Warnings were all at once and included, Emissions system problem, braking problem, power steering problem, collision mitigation system problem, electric parking brake problem and many others. Honda mechanic stated this is a very known problem with 2019 CRV and it’s the fuel injectors and head gasket.

Incident date: Jul 19, 2026

I bought this car brand new and since I purchased it in December of 2021. Every summer this car leaves me stranded everytime I shut the car off and its hot outside I took it to several kia dealerships while in warranty but because it was not showing a code they couldn't fix it. The warranty ran out and this car still won't start if its hot outside but has no issues in the winter. After 3 yrs of de... Read more

Incident date: Jun 1, 2021

I am writing to report a known safety-related defect on my 2021 BMW X3, VIN [XXX]. 1 The vehicle was diagnosed at BMW of Manhasset, an authorized BMW dealer, with a coolant leak originating from the heat management module and oil filter housing. This is not ordinary wear and tear. BMW's own service bulletin SIB 11 10 25 identifies this failure mode as a known issue affecting B46/B48/B58-equipped... Read more

Incident date: Mar 19, 2025

I bought the vehicle new in November 2025. 2026 Toyota Tubdra TRD SR5. In the first week I noticed a lot of jerking and shaking. I brought it to the dealer and was told it was a break in period and it should go away. I’ve had the truck in the shop 5-6 times since and the jerking and shaking hasn’t gone away. I’m at 6300 miles now. The dealer won’t even respond to me anymore. The only way t... Read more

Incident date: Nov 28, 2025

While idle fuel pushes out of overflow tube. The tank is usually not even half full when this happens. This has been a known issue with the manufacturer but haven't sent a recall out for it. They said they know that the pressure regulator was installed incorrectly from the factory.

Incident date: May 31, 2026

cracks in the fuel pump houisng cauisng vapors and fumes into my car.

Incident date: Jul 15, 2026

previous warranty repair for a failed fuel injector (RO #1103175) resulted in severe gasoline dilution of the engine oil. the vehicle now vents raw fuel vapors into the cabin (Fire Hazard) and hesitates/jerks when braking at stoplights (Stall/Crash Hazard). Kia Corporate has refused to communicate for over two weeks while the dealer holds the car.

Incident date: Jul 18, 2026

While driving my 2019 Honda Odyssey at highway speeds on the 60 freeway, the vehicle experienced a sudden and total engine failure/stall without prior warning. I had all my kids in the car as well. CHP advised to call Honda The sudden stalling resulted in an immediate loss of engine power, creating an unsafe scenario on a high-speed freeway. I was forced to navigate the vehicle across traffic ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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