Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jul 26, 2026

As I was driving down the road, I began to hear a loud, forceful noise. I assumed it was something in my trunk rolling against the rear seats. The noise kept getting louder, and I pulled over, very frightened, as several warning lights came on, including the low fuel light and check engine light, and the fuel gauge needle was past “E.” Before the incident, the GPM reading was 400. After a whil... Read more

Incident date: Aug 8, 2025

Truck turns off

Incident date: Jul 24, 2026

My car started jumping after purchssing it in November 2025 used. The gear would feel like it was slipping. In March 2026 I parked my car turned it off let off the brake and it rolled. I have used the emergency brake since then. The gas gauge is off. The miles and gauge do not line up correctly and I was advised fuel pump may be off. It will drink gas up within a few miles. Check engine light came... Read more

Incident date: Jul 8, 2026

This has happened to me a total of three times now And I have had the car one month. It stopped on me again in the middle of traffic Just driving without warning without any indicating lights on on June 25th. It stopped on me prior on July 21st and I just got it out of the shop July 24th. This is very dangerous and a dangerous situation especially to be driving one minute and the car just stop on ... Read more

Incident date: Jul 13, 2026

Engine revving at a complete stop. Surging engine while braking. I was forced to put into neutral when stopping. I had check engine prior that read P049D85. It went away. The Hyundai dealer said to be the EGR valve. Nick Hayes at D'Arcy Hyundai and Hyundai Motor America (HMA) agreeing to a 75% goodwill split of cost to repair.

Incident date: Jan 7, 2023

The fuel pump failed in a way that it soaked my left leg with fuel while riding the motorcycle. My safety was at risk from major burns if the fuel had ignited on the exhaust. No warning lights came on.

Incident date: Dec 28, 2025

While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake and restart the engine. The vehicle restarted, but this has now happened twice. The check engine light remains illuminated most of the time. This unexpected engine shutdown creates... Read more

Incident date: Mar 11, 2025

Description of Problem: While driving, the engine intermittently revs on its own without any input from the accelerator pedal. During these episodes, the vehicle also shakes/vibrates noticeably. This has occurred [once / multiple times — specify frequency, e.g., “several times over the past X weeks”]. The engine revving is not consistent with normal acceleration and appears unrelated to thro... Read more

Incident date: May 21, 2026

After getting recall work done last year regarding SC336 my sensor went off and now my car needs a new engine due to defective heat-treated Piston oil rings causing Catastrophic failure. Kia is declining responsibly because of lack of enough oil changes. They have not proved this failure was from neglect.

Incident date: Jun 6, 2026

I own a 2014 Kia Soul 2.0L GDI that consumes approximately one quart of engine oil every 1,500 miles. The engine oil became dangerously low between oil changes without any warning indicator. The vehicle has also experienced reduced engine performance, declining fuel economy, and previously displayed a P0420 catalytic converter efficiency fault code. Replacing the PCV valve did not improve the con... Read more

Incident date: May 1, 2026

My Nissan rogue had a PCV valve recall and I'm still getting sick from the car. I've had it at the dealerships and they can't find anything wrong but the car is causing severe migraine headaches, severe neck pain and severe abdominal and pelvic pain. It doesnt always happen and there is no way for me to figure out what is causing It. I put a portable CO2 detector in the car and found nothing. It ... Read more

Incident date: Jul 23, 2026

Ford refuses to fix this recall for over a year I am stuck with a car I cannot sell because dealer will not honor recall.

Incident date: Apr 14, 2025

Fire hazard with vehicle and Ford still has not fixed the issues this has been on going for over 2 years now

Incident date: Mar 15, 2022

We had just exited the interstate when my Toyota Tundra stopped. We had it towed to the closest Toyota dealer. We had to have fuel pump replaced. They said the previous year Tundra was recalled for this issue, but ours was not. I just found out that some of the 2019 models had been recalled for this issue. They said my VIN was not recalled. That does not make sense. It was the same problem, ... Read more

Incident date: Jul 1, 2026

Stalling out in traffic, and have to keep restarting. Very dangerous

Incident date: Jul 26, 2026

1. The SUV experiences complete power loss and goes into limp mode. Have been in nearly 3 accidents on highways with a vehicle that goes from 65 to 35 with no warning and then cannot accelerate or gain speed. 2. Battery, out of no where, goes from 3/4 full to 1 or 2 bars. 3. Extreme shaking of the vehicle while driving and at rest. 4. Vehicle is less than a year old and has been in for the same... Read more

Incident date: Jul 25, 2026

The engine in my 2021 Chevrolet Tahoe High Country equipped with the 6.2L V8 (L87) experienced a catastrophic failure. While driving, the vehicle suddenly lost power, displayed a “Service ESC” warning, illuminated the check engine light, and unexpectedly shifted into Neutral. After stopping the vehicle, it would not restart. The dashboard would illuminate, but the engine would only produce a f... Read more

Incident date: Jul 26, 2026

My car is going into limp mode/ reduced power and I am having misfires on cylinders 3 and 4. I’ve replaced my fuel injectors, spark plugs and catalytic converter. Everything down to the electrical has checked out good. The last issue is the fuel pump. My mechanic says there is not enough fuel going to the injectors . I have a faulty fuel pump.

Incident date: Jul 20, 2026

Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.

Incident date: Jul 20, 2026

"The vehicle has twice suffered a sudden, catastrophic loss of motive power at highway speeds (approx. 70 MPH) on the interstate, forcing the driver to coast across active traffic to the shoulder without engine pull. The engine revs freely in 'Drive' but the transmission fails to engage any gears. No dashboard warning lights, check engine lights, or diagnostic trouble codes are triggered during o... Read more

Incident date: Nov 5, 2025

This recall has been in effect for over a year now with no remedy available. I have issues with my engine starting, engine staying running, acceleration during turning, etc. due to this recall. It is extremely unsafe and no remedy being available after a year is very disappointing and puts me in harm everyday.

Incident date: Jul 24, 2026

Auto Idle Stop (AIS) system failed to restart engine after automatic shutdown at high elevation (~10,000 ft), following a long sustained incline. Vehicle had been driven through extreme heat (100°F+) in foothills prior to the climb, then ascended into cooler mountain air (~70°F). Coolant temperature gauge read normal (under half) at time of incident. At a stop, AIS shut off the engine as design... Read more

Incident date: Jul 25, 2026

Multiple lights and warnings on dashboard of 2019 Honda CRV. Warnings were sudden and all at once and included, Emissions system problem, braking problem, power steering problem, collision mitigation system problem, electric parking brake problem and many others. Honda service centers stated this is a very known problem with 2019 CRV and it’s the fuel injectors and head gasket.

Incident date: Mar 20, 2026

For 14 months, I attempted to get active recalls fixed on the car at Downtown Sacramento Ford, which claimed to be certified pre-owned per Folsom Lake Ford but had existing recalls and issues when I bought it in March of 2024. My car finally broke down on 07/11/26 and was towed on 07/12/26 to the Elk Grove Ford dealership and "looked at" on 07/13/26. Today is 07/26/26, and I am still in a rental t... Read more

Incident date: Jul 18, 2026

Pulled out in 4 lane traffic. Got almost to 55mph. Vehicle lost all power, slowed down and auto shifted to neutral, vehicle stopped and went to park. Vehicle would not start back nor transition to Neutral to remove from highways. 2021 suburban with just 35,000miles. Shut down a lane on a 55mph highway. Code P129F

Incident date: Jul 11, 2026

While driving enroute to a concert in [XXX]., in the passing lane on [XXX] around [XXX] & just before exit 22(mile marker 21) during rush hour on 7-23 at 5.09pm, my truck abruptly lost power and shut off! It would not start, I could not engage "N" from "P" to attempt to push my truck to the far left side of the highway. This was a "VERY DANGEROUS" situation as I could have been rear ended or m... Read more

Incident date: Jul 20, 2026

While driving my 2022 Chevrolet Equinox LT, at approximately 20 mph, the vehicle experienced a sudden and complete engine failure. The engine completely shut off while the vehicle was actively in motion, causing a severe and immediate safety hazard as I lost power assistance in traffic. The vehicle refused to restart and left me completely stranded in a dangerous traffic situation. It had to be to... Read more

Incident date: Dec 23, 2025

Hi, smell a very strong gas smell inside the cabin. And it doesn't matter if the fuel tank is full are nearly empty.

Incident date: Jul 26, 2026

The high voltage battery will no longer charge neither from being plugged in to the charger on the wall nor from the buikt in system onboard the car. There are warning lights saying the inverter coolant is low but the reservoir is at the proper level. I suspect the coolant for the Hybrid charging inverter is bad and crystalizes causing blockages in the inverter coolant system. My car refuses to... Read more

Incident date: May 1, 2026

The problem is the smell of gasoline when standing near the car. The associated recall has been evaluated by several dealers over the years. None have arranged to complete the recall.

Incident date: Jul 21, 2026

Recall Number 25S75 issued July 08.2025 and still not fixed. That is over a year now, how long before they have to apply to the recall.

Incident date: May 7, 2026

Leak in gas tank.Due to gas tank being loose it isn't safe as the gas tank will be back on the ground. No inspection has been made on the vehicle. No indicator light came on and I notice the gas leak when I purchased the truck.

Incident date: Jul 22, 2026

The bronco sport was being driven, suddenly an gasoline odor was slightly noticed, it was almost dismissed because the intersection the vehicle was currently at has 4 gas stations. The SUV suddenly turned off, alerts popped up on the screen and smoke began to rise from underneath the hood. As the vehicle was exited, the gas odor was noticeable and flames began to shoot from the engine bay. Within ... Read more

Fire

Incident date: Jun 8, 2026

When accelerating Rpm needle jumps rapidly up and down. I’m noticing that I am not able to pick up speed in the car continues to jerk.

Incident date: Jun 3, 2026

My car has had intermittent faults of codes P1B25 and P1CF2 and are showing check EV system on the dash. This happens after about 30-45 minutes of driving and then restarting the car. It has been identified that the power relay assembly needs to be replaced on the vehicle, which lives in the high voltage battery pack. However, Kia does not want to replace this under warranty , claiming that it is ... Read more

Incident date: Jun 1, 2026

My vehicle has had issues since October of 2024, I bought it March 2024. The first problem that arose was the fuel door button wouldn’t work, the informant screen flickered, and engine light would come on and off all of this began after getting it serviced Oct 2024, I took back to the dealership 3 days later to get it diagnosed. The fuel tank isolation valve was the problem which caused the vehi... Read more

Incident date: May 6, 2026

It has been a year since this recall with the fuel pump and I do t feel safe driving my Bronco everytime I start the engine.

Incident date: Oct 1, 2025

Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs an... Read more

Incident date: Apr 4, 2026

The component that was available for inspection was our gas tank. It provided a profuse smell of fumes coming out of the tank and/or exhaust. You could also see vapors coming out of the gas tank when driving. The fumes alone are extremely toxic and extreme levels. The safety of me, my two young children and husband is all at risk. The smell of the gas and the view of the vapors from the gas tank ... Read more

Incident date: Jul 24, 2026

Vehicle has had a fire recall for over one year with no remedy or fix available.

Incident date: May 10, 2026

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also r... Read more

Incident date: Jul 24, 2026

The Battery Energy Control Module (BECM) failed. Before repair, the check-engine light appeared intermittently, the vehicle sometimes had difficulty starting, and the indicated electric range could suddenly drop from about 30 miles to zero despite a charged high-voltage battery. When this occurred, the gasoline engine started unexpectedly. The air conditioning also intermittently blew warm air unt... Read more

Incident date: Jul 1, 2026

I brought my 2023 Kia K5 to Citrus Kia in Ontario, California on 2/20/2026 for two safety recalls, including Recall SC356 involving a defective fuel check valve that can cause the fuel tank to expand, melt, and potentially catch fire. When I picked up my vehicle on XXX, I was given a repair invoice stating that both recalls had been completed. Four months later, I received another recall notice b... Read more

Incident date: Apr 16, 2024

Nothing has happened yet, but I dont want to wreck or die waiting for them to create a fix. It has been a year since they issued the recall & they have built year after year of new ones, so either they are continuing to build Broncos with crappy fuel pumps,nor they have better ones that they aren't giving to us that have had the Bronco for years already.

Incident date: Jul 13, 2026

On June 24, 2026, Safety Recall 20UF (Suction Jet Pump) was completed by an authorized Volkswagen dealer. Upon leaving the dealership, the vehicle immediately experienced a severe engine stall and extended no-start condition. During the recall service, liquid fuel flooded the EVAP lines and charcoal canister, saturating the intake with raw fuel. This caused an immediate safety hazard, stalling the... Read more

Incident date: Jul 16, 2025

I purchased a new 2025 Ram 1500. Within the first week of ownership, the vehicle developed repeated engine misfires, check engine lights, and electrical issues, including a dead battery. The vehicle was repaired multiple times under warranty. The engine later suffered an internal failure that required complete engine replacement. After the engine replacement, the vehicle developed a new drivabili... Read more

Incident date: Jul 19, 2026

I was driving down the road and my vehicle lost power and quit running. Luckily I was in the lane closest to the shoulder and was able to pull over on the shoulder and was not able to restart my vehicle, but had this happened in another location this could have been a huge safety problem for me and others with the vehicle completely losing power while driving in the middle of traffic on highway 2... Read more

Incident date: Jun 25, 2026

Two open recalls that have not been addressed by Ford.

Incident date: Jan 1, 2026

Follow-up to complaint 11749455, same vehicle (2021 Jeep Wrangler EcoDiesel, approx. 98,300 miles). Following recall 01A (high-pressure fuel pump replacement), a diesel fuel leak was discovered at a fuel supply component by the servicing dealership. That fuel injector supply line was replaced on 07/23/2026, which I paid for under protest. Within approximately one mile of leaving the dealership, th... Read more

Incident date: Jul 24, 2026

On June 14, 2026, the driver experienced sudden rough engine running followed immediately by a flashing check engine light. The vehicle was towed to the selling dealer, which has performed all prior maintenance. The vehicle is currently at the dealership and available for inspection. Technician notes show DTC P1326 was stored — the Knock Sensor Detection System code associated with connecting r... Read more

Previous 1 2 3 4 5 ... 16 17 18 ... 1248 1249 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog