Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 30, 2025
Incident date: May 30, 2024
Vehicle smells heavily of gasoline/fuel exhausts to the point of headaches. Vehicle obtained just over one year ago currently with dealer.
Incident date: Apr 23, 2025
I purchased a 2022 Hyundai Tucson brand new, expecting it to be a reliable and safe vehicle for many years. Unfortunately, the fuel injectors failed and had to be replaced far too early in the car’s life. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel injection system failed. The injectors had to be replaced, and the problem persists ... Read more
Incident date: Apr 28, 2025
Started into traffic and vehicle quickly slowed way down and then started to move again. At next light power lost again. Do not remember if warning light came on but it was not there prior to the incident. Towed to dealer. Fuel pump replaced. One month later accelerating to exit in heavy traffic it lost power. Engine light came on saying something to the effect engine power lost. It Started b... Read more
Incident date: Apr 6, 2025
EVERYTHING, it started with spark plugs and boots which is normal, then all of a sudden one ignition coil after the other, then the transmission, now it's the valve cover gaskets, the ENGINE oil cooler lines, the rear main seal, the oil pan itself, like literally everything. The places I took it advised probably getting a whole new engine. Mind you I just financed this truck 2 years ago. The trans... Read more
Incident date: Apr 6, 2025
1st incident - Car stalled at a red light and had to be towed for repair. It was determined to be the fuel injector pump. No lights came on and there was no indication of an issue prior to it stalling. 2nd incident - On the intestate it started making a rattling noise and felt like it was losing power. No lights came on to indicate any issue. Luckily we were able to exit the interstate but it st... Read more
Incident date: Feb 26, 2025
While driving my 2019 Honda Accord at approximately 65 mph on the highway, the car suddenly lost power, went into limp mode, and the steering wheel locked up. I was unable to turn or control the vehicle, which resulted in another car crashing into me. I sustained injuries in the accident and required medical attention. The incident was extremely dangerous and could have been fatal. After being tow... Read more
Crash
2 injured
JEEP
GRAND CHEROKEE
(2021) - FUEL/PROPULSION SYSTEM
Apr 30, 2025
Incident date: Feb 17, 2025
This vehicle's canister purge valve solenoid has failed multiple times since we purchased it used in 2021. We've taken it to multiple Chevrolet dealerships for repair and the issue has not been fixed. The issue is once the part fails, the vehicle is unable to be filled with fuel completely or it sputters when trying to start and the engine turns off or it stalls right after placing into drive. Thi... Read more
Incident date: Feb 17, 2022
car spontaneously caught fire while driving, without any warning, with smoke first coming from the air vents followed by smoke from under the bonnet then visible fire engulfing the front of the car, it was serviced 6 weeks prior without any concerning findings on the mechanical or electrical components. 911 was called and fire was extinguished and insurance claim filed, currently being investigate... Read more
Fire
MERCEDES-BENZ
AMG GLS63
(2024) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Apr 27, 2025
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confi... Read more
Incident date: Apr 29, 2025
Water pump failure, causing over heating in vehicle , not even 100,000miles. Causing to leave us stranded on the road. Apparently there's a lot of complains for this pump causing issues. Please look into this and start a recall process.
LINCOLN
CORSAIR PHEV
(2022) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Jan 31, 2025
My vehicle is stalling out. The engine failed. I was traveling and had to pull off the interstate and stop and restart vehicle. It was very dangerous as traffic was going at a high rate of speed. Yes the vehicle has been confirmed by a dealer. Yes all the warning lights are on in the vehicle.
Incident date: Apr 28, 2025
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that ... Read more
FORD
BRONCO SPORT
(2022) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Mar 3, 2025
Hit a small patch of black ice, not sure what happened but it caused the turbo to fully quite working creating a loss of power Engine Valve seals also were damaged Possible over boost
Incident date: Apr 1, 2025
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move t... Read more
CHEVROLET
SILVERADO 1500
(2020) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Jan 2, 2025
Once a week or so, the vehicle will experience motive power loss while driving. Typically, it's for 3 or 4 seconds and is accompanied by a blinking red "Service Hybrid Electric Vehicle System" warning light on the dashboard. This is very dangerous because for those 3 or 4 seconds, the vehicle will not accelerate/maintain speed. I've had the vehicle at the dealership for the same reason multipl... Read more
Incident date: Apr 15, 2025
On Feb 10, 2025 while in busy mid-day traffic on the highway going 55mph my vehicle without any warning signs or warning messages on dash, or dash indicator lights suddenly went into limp mode , began making a loud knocking from the engine, and started shutting down. I stopped the vehicle as soon as I safely could do so and had it towed back to the selling dealer for them to diagnose the issue. ... Read more
CHEVROLET
SILVERADO 1500
(2020) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Feb 10, 2025
We were on the interstate and our truck had reduced power and then failed. The diesel particulate filter light came on as well as the service engine soon warning. We were hauling our 40 foot 5th on the way home from a trip. We were able to make it to the side of the road but it would not start. It would crank for a while then quit. We were stuck on a very busy/dangerous highway for over 2 hours... Read more
Incident date: Jun 15, 2021
This morning I heard a "pop" sound from the back of my 2023 Ioniq 5. A short while later a warning message appeared about the cars electrical system. A minute or two later a "Stop Vehicle and check power supply" message appeared. The infotainment screen said "A possible condition has occurred with your vehicle. A full system check is recommended TODAY." This is likely a malfunction of the ICCU. I... Read more
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 29, 2025
Incident date: Sep 7, 2024
Fuel pump, throttle body, and High pressure fuel pump. Car makes door lock noises and’s completely cuts off while driving over 20 times now on highway and all. Have gotten several things repaired in addition to these listed things and after repairing car works fine for a few months then needing to be replaced again. No codes are being given other then abs, traction control warning and stabilitra... Read more
Incident date: Feb 23, 2025
The vehicle a 2024 F150 Hybrid with under 3,000 miles. First reported engine warning light was on 4/4/2025 at 2:23PM. The warning light indicated that "service engine soon alert is on because an issue has been detected with the fuel tank or lines" After a week while waiting for the appointment date the warning light went off. Then on 4/24/2025 at 3:28PM the same warning light reappeared. Took the ... Read more
Incident date: Jan 1, 2025
When filling up with gas, the gas filler tube would overflow spilling gas out of the filler tube. This happened multiple times. The dealer replicated the issue and found that the back flow sensor, valve and back flow door in the gas tank were broken and faulty. They replaced the gas tank with all of the above components replaced as part of the gas tank.
Incident date: Apr 25, 2025
This car had a manufacturer recall for the "fuel pump". I was advised by Honda to go get the car checked by the dealer to evaluate if the issues I was getting were related to the recall. I paid close to $400 to get the car diagnosed and about 3/4 months after that I was told that the part is available for the recall service. I got the repair scheduled at the dealership and got the part replaced. E... Read more
Incident date: Apr 16, 2025
While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the ca... Read more
VOLKSWAGEN
ATLAS CROSS SPORT
(2024) - FUEL/PROPULSION SYSTEM
Apr 28, 2025
Incident date: Jan 11, 2025
Once again, the ICCU on the car failed requiring intervention / towing. This is the second outage of the ICCU. This issue happened in early April 2025 (April 8th I believe). My car was parked at work. I entered my car after work and turned on the car. I heard a pop from the rear passenger side identical to the issue as it had happened last January (2024). Shortly thereafter, the check elect... Read more
Incident date: Dec 24, 2024
Hyundai Ioniq EV's have a continuing issue with a component called that "ICCU". The ICCU and high voltage fuse failed even after two recalls meant to monitor that problem and update the software. Luckily, mine failed in my driveway at home which did not put me in immediate risk. However, many people have this part fail while driving on roads and highways with zero warning. There have been two ... Read more
Incident date: Apr 28, 2025
Vehicle was driving down the highway in early April of 2025 when the engine showed a sudden loss of power and diminished performance with misfires and rough running. Thankfully I was able to pull to the side of the highway before automobiles behind me rear-ended the vehicle after such a sudden loss in driving speed. it was later determined that at roughly 56,000 miles, the automobile suffered a ... Read more
Incident date: Mar 14, 2025
Fuel pump out after 3 weeks.4-24-25 Three weeks ago 4-07-25 I had an issue with my fuel pump and the Toyota dealer replaced it. I also reported it here at that time. I typed up what the truck did and sent it to y'all before i ever got word of what was wrong. The report from them is not accurate. They stated I had run out of gas and the fuel pump was burnt up. As I stated I lost propulsion but the ... Read more
Incident date: Sep 28, 2024
I just purchased this 2013 Escape with roughly 133,000 miles on it. The Car Fax showed the open recalls (latches and bushing) but that was it. Had the recalls done. Car immediately had issues with actuator and heater core. I tried to return the car and local dealer refused. Had heater core replaced for second time, after engine overheated due to coolant leak. Fuel sensor also had to be replaced ... Read more
VOLKSWAGEN
TIGUAN
(2018) - FUEL/PROPULSION SYSTEM
Apr 28, 2025
Incident date: Mar 31, 2025
I purchased my car used at the Mercedes dealership in Tyler Texas June 2023. I took all my savings and paid cash and was told that the car was impeccable shape and there were no current issues and all the service records were up to date. November 2023 is when everything started happening and my engine light came on. It was revealed to me by a service tech that I was sold the vehicle with an exis... Read more
Incident date: Apr 27, 2025
Motor seized up while going around 65mph. Truck lost all power and would not start brought to dealer and they said that it was the crankshaft bearings and something with the connecting rods, the deal told me that they don’t know what to do and is waiting on GM. There is a recall for these issues but no fix. I’m just waiting for the dealer to tell me what’s next but they don’t even know.
Incident date: Jan 28, 2025
Fuel Filler Neck not Sealing
Incident date: Apr 16, 2025
There was a recall for the HPCM2 where the propulsion power reduced warning would come on whenever the car's cell battery was depleted. This happened with my car and there were several times it slowed on the freeway and on exit ramps as I tried to safely get my car off the road. It first happened on 4/13/25. I took my car to a regular mechanic who charged me 3k of repairs on basic maintenance, new... Read more
Incident date: Apr 28, 2025
after shortly pumping gas, I received a alert on my car that I needed to check my fuel cap, after checking fuel cap I proceeded to drive on the highway during this time a multitude of sensors started to go off on my car, and it started to drive weird there were light such as my interlock, being deactivated, parking, brake, deactivated, malfunction of VSC, collision deactivated. Then suddenly while... Read more
GMC
SIERRA 1500
(2024) - FUEL/PROPULSION SYSTEM
Apr 28, 2025
Incident date: Apr 22, 2025
In connection with Recall H514, my 2019 Jaguar I-Pace (SADHD2S16K1 F76172) had a battery fire risk that led Jaguar to issue a software update. Without prior notice, the update permanently disabled full battery function by capping the vehicle’s charge at 80%, significantly reducing range and usability. The update was irreversible and materially changed the safety and performance of the electric v... Read more
AUDI
A4 ALLROAD
(2020) - FUEL/PROPULSION SYSTEM
Apr 28, 2025
Incident date: Mar 7, 2025
All lights on the dash board lights up and the car stalls with no chance to pull over
CHEVROLET
SILVERADO 1500
(2024) - FUEL/PROPULSION SYSTEM
Apr 28, 2025
Incident date: Jul 25, 2024
The Evaporative Emissions System (EVAP system), including components such as the charcoal canister, purge valve, and/or fuel tank venting system, appears to be malfunctioning. The vehicle is available for inspection upon request. After refueling the vehicle completely, it will stall or shut off unexpectedly while driving, which could cause a collision, particularly in traffic or at highway speeds.... Read more
Incident date: Feb 12, 2022
Since May 2024, my 2022 Jeep Renegade Sport has developed serious safety-related issues involving the fuel/propulsion system, power train, and electrical systems. Specific incidents include: Strong fuel vapor odor detected both inside and outside the vehicle, even when parked, raising inhalation and ignition hazard concerns. Initial diagnosis of leaking transmission fluid under the vehicle (lat... Read more
Incident date: Apr 25, 2025
En primer lugar decir que el VIN utilizado es completamente aleatorio. Esta notificación está dirigida para todos los fabricantes de vehículos eléctricos y fabricantes de baterías. Actualmente los diferentes medios de comunicación y redes sociales no paran de reportar incendios en las baterías de los vehículos eléctricos, con el peligro que esto representa para personas y bienes colindant... Read more
Incident date: Apr 27, 2025
Car would not start. towed into dealer for repair. This is the second time this has occurred, a well-known issue with GM trucks. on both occasions was a defective part, Fuel pump power control module.
Incident date: Jun 12, 2024
1st time - rear main seal blew out & engine lost all of its oil causing rocker arm to break & chains to slip-vehicle sputtered & DIED while driving down busy street & would not restart - my safety & safety of others driving behind me were at risk for causing a rear end accident and/or pile up crash - no warning lights or sounds alerted me - dealership told us General Motors is aware this is/has be... Read more
Incident date: Feb 17, 2025
Fuel gauge on my 2020 Honda Fit LX sometimes goes blank or weird graphics under colder temperatures at start up. Doesn't seem to do it all time though ,especially in warmer weather that I've seen. Seems like when the car warms up, it returns to normal. Have around 42000 miles on it now. I haven't taken it in to my Honda dealer yet for inspection. I believe it maybe a circuit board behind the dash... Read more
Incident date: Apr 14, 2025
Vehicle goes into limp mode unexpectedly and with no warning. Lose all throttle control forcing me to pull off out of traffic and trying to do so safely.
Incident date: Apr 26, 2025
My start/stop system stopped working suddenly and it jerks forward almost stalling as it accelerates and decelerates. The radio glitches and flips between settings at a fast pace. It randomly loses power when accelerating and traction control flashes on dashboard. The check engine light came on for a few days then went off.
Incident date: Apr 26, 2025
Engine power reduced, could not accelerate, fuel pump issue and was bucking the engine Went to dealer and complained as gmc not working to help me, dealer fixed issue but said no other complaints out there and car was fixed, gmc called me several times and keeps saying no issues with the vin associated. The car was fixed but I am stuck with a truck that is probably not saleable once these issues ... Read more
NISSAN
PATHFINDER
(2013) - FUEL/PROPULSION SYSTEM
Apr 27, 2025
Incident date: Apr 27, 2025
I bought my G6 in 2022. After about a year of having it, issues started happening. Everything was fine up until my passenger side airbag warning appeared on my radio screen and it won't go off. Could be a serious issue with the airbag. Maybe around the end of 2023 I started having problems with my power steering. I could drive down the road and all of a sudden my steering wheel would lock up. I co... Read more
Incident date: Apr 19, 2025
Vehicle was driving when it stalled while driving. The vehicle would not start after that. After having a mechanic look at the vehicle it was found the high pressure fuel pump failed causing extensive damage to the fuel system and a repair quote of $15,000. Even though vehicles manufacturered in the same model year had a recall for this issue my vin number did not receive the recall. The recall nu... Read more
Incident date: Aug 8, 2024
I was driving on a highway at speeds of 65 mph and the engine stalled on the left lane. I almost got struck by a tracker trailer. The dealer supposedly fixed the issue and a few months went by and the vehicle died again engine failure in middle of the highway.
VOLKSWAGEN
PASSAT
(2013) - FUEL/PROPULSION SYSTEM
Apr 26, 2025
Incident date: Apr 17, 2025
When accelerating in hybrid mode, the vehicle loses power and forcefully reduces speed. A "Performance extremely limited" message appears on the driver console. Sometimes it goes into "turtle" mode, limiting performance until the car it is turned off. Sometimes the "check engine" light comes on, with or without the "turtle" light. This is a safety issue when you are trying to accelerate onto... Read more