Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: May 8, 2025
I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many codes common with fuel and traction control and finally engine blown!
CHEVROLET
SILVERADO 2500
(2022) - FUEL/PROPULSION SYSTEM
May 12, 2025
Incident date: May 12, 2025
There was fuel in the engine oil. Had to replace all of the injectors and the high pressure fuel pump. The shop I had it done at said this is known issue on these trucks - why isnt something being done?
Incident date: May 10, 2025
While driving the car is in process.. the engine will suddenly stop (stall). I loose all power to the car and is unable to stop the car or control the speed or any other functions of the car. The only way to stop the car immediately is to manually use the emergency breaks. My 3.6 liter engine is having the same engine defect as the 2.4 2000 Chrysler 200 engine N52... causing it to malfunction. Als... Read more
Incident date: May 12, 2025
Various 2018-2022 Honda Accord owners had fuel injector failures caused by the faulty factory fuel pump molding. The fuel pump has been recalled; however, not before the fuel injectors fail. My Accord recently got an array of warning lights pop up on the dash while driving on the highway. I read the code and it was a cylinder 3 misfire. A diagnosis has led to the discovery that the fuel injectors ... Read more
Incident date: Apr 21, 2025
Jeep renegade 2017 fuel pump recall fail. Check engine light on after the recall. diagnostic shows evap leak from the fuel pump assembly. Dealership refuse to hold responsibility of the recall. It has been 5 months already. Tech smells gasoline from the backseat and it is a fire hazard.
Incident date: May 10, 2025
Engine light came on after putting fuel in my car it is hapless the codes read emission and fuel issues to replace cap but it is hapless it says it's an issue that needs to be fixed now my engine light won't go off
CHEVROLET
TRAILBLAZER
(2025) - FUEL/PROPULSION SYSTEM
May 11, 2025
Incident date: May 8, 2025
At random times, from a dead stop, there is a significant ‘dead pedal’ issue with my truck when I try to accelerate. This is is followed by a huge surge in power to catch up and it lurches forward. It’s very inconsistent and worries me about turning out into regular traffic at times
Incident date: Jan 13, 2025
I am the owner of a 2016 Spark EV, and the driver was my family member. The vehicle was charged and had a remaining driving range of 51 miles when the vehicle suddenly shut down on a major city road without any prior warning or symptoms of a problem. The vehicle did not restart immediately, and other drivers behind had to push the vehicle to the side of the road. The driver experienced the shutdow... Read more
Incident date: May 11, 2025
There are no messages/warnings. The vehicle will surge at very low speeds such as when I am coming to a stop, trying to avoid a person in a parking lot etc. It was SO scary this evening as I accelerated into a very very busy intersection...I pressed on my brakes harder and it was instant - but about 1 second (which is a LOT in this scenario) later it then slowed instead of accelerated. I have owne... Read more
GMC
SIERRA 1500
(2022) - FUEL/PROPULSION SYSTEM
May 11, 2025
Incident date: May 11, 2025
I was driving my vehicle on the highway at approx 55 mph. Without warning my vehicle’s engine failed and the vehicle went into neutral. I had to coast until the emergency shoulder was available as power steering was dwindling. As I pulled into the shoulder the wheel locked. The vehicle’s engine could not be restarted and the vehicle was towed to the Cadillac Dealership. I feared for my life as... Read more
TOYOTA
HIGHLANDER
(2024) - FUEL/PROPULSION SYSTEM
May 11, 2025
Incident date: Feb 1, 2024
Active Fuel Management for the automobile variable displacement technology was the issue. 6.2L V8 L87 engine has created the following issues- Cylinder deactivation issues transmission issues Multiple camshaft issues include camshaft lift issues Fuel system problems
Incident date: May 11, 2025
The engine coolant flow control valve position sensor is faulty. I brought mt truck in to my dealership and I have been waiting for over a month to get the issue fixed because “the part is on backorder”. This issue makes my truck sound like a jet engine because it makes the truck think overheating and causes the fan to come on at full blast. After drivinf for awhile it goes into “ reduced en... Read more
Incident date: Feb 27, 2025
The diesel EGR Cooling System prematurely failed on a vehicle with low mileage and repaired at owner's expense. This defect allows pre-heated, vaporized coolant into the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle f... Read more
Incident date: May 10, 2025
The vehicle started rattling currently its not starting i almost crashed a car in front of me, the truck is in jordan am not in the usa and the dodge local dealership refused to do the recalls stating that there is no support for diesel rams they even refused to provide the parts or the software… If this truck is not supported world wide why did they allowed its exportation kindly help me with t... Read more
Incident date: May 9, 2025
The car randomly goes into LIMP mode when driving in every condition going at any speed, the car has a significant loss of power and needs to be restarted to gain power back. I have almost crashed because of this problem numerous times. Genesis dealership refuses to fix anything because the car doesn't bring back any error codes. This has happened to new and older G70s, there has also been numerou... Read more
Incident date: Feb 1, 2025
On January 31, 2025, my 2022 Hyundai Ioniq 5 experienced a failure with its ICCU resulting in the vehicle to lose all power and become unable to be turned on exposing myself and others to conditions where the vehicle could become a serious safety hazard due to its complete lack of power. This occurred despite the application of the NHTSA Hyundai Recall 272 only two weeks prior to this incident whi... Read more
Incident date: May 10, 2025
Intermittent hesitation issues. Most of the time, happens when accelerating from a stop, but sometimes will happen when trying to accelerate when going to an on-ramp, for example. Hard to tell if transmission, or fuel related problem.
Incident date: May 6, 2025
I purchased my 2004 Saab 9-5 in 2023. I was under the impression that everything was running and that drivability was proper. When I attempted to drive the automobile it would start, idle 7 minutes and stall. It would not start again for about 35 minutes. I tried to use it, and this behavior continued. Often, in traffic it would stall while I was moving at low speed, and moderate speed: Without ... Read more
Fire
Incident date: Jul 7, 2024
I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, Stability, traction control and engine died started again stall, had to tow the suv to the dealership
Incident date: May 3, 2025
I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issu... Read more
Incident date: May 10, 2025
On 5/8/25 when the light turned green at the stop light, my car shut down while the gear was on drive. It immediately came back on with the dashboard showing warnings for the (TPMS), brakes system, stability system, among others. I accelerated while on drive but the car did not move forward. I turned the flashers on. I had cars behind me honking and going around me. I put the shifter in Park. A ca... Read more
Incident date: May 9, 2025
A fuel injector issue disables KEY safety features of our CR-V's when it occurs. (ex. Adaptive Cruise Control, Lane Keeping Assist, TPS, Hill Start Assist, Braking, etc...) Check Engine light comes on. All warning lights are turned on randomly (Electronic brake system, TPMS, Hill Climb assist, etc) remain on for some time (a few minutes, hours, days), and then all of these warnings vanishes aft... Read more
Incident date: May 1, 2025
The temp gauge suddenly jumped up and alert said coolant was low. Driving on freeway, car shut down before I could get into a shoulder. Big rigs swerving around me, could have been killed. No leaks under car. Cap off the coolant reservoir and the coolant level bubbles up back to normal. After that, even driving one mile makes the temp gauge jump up and drop down erratically. Quoted more thank $8,0... Read more
Incident date: May 1, 2025
On May 3, 2025, while driving my 2018 RAM 2500 with approximately 46,000 miles, the check engine light came on and the engine immediately experienced a significant loss of power. The vehicle entered a limp mode condition, drastically reducing speed and acceleration. I was forced to pull into a nearby business as the truck could not maintain safe highway speeds, creating a traffic hazard and contri... Read more
Incident date: May 3, 2025
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me.... Read more
Incident date: Apr 23, 2025
Check engine light went on and code P1450 for evaporative emissions purge valve. After refueling vehicle, it does not start without reving the engine at a high rate and still sometimes does not start. This is a common warranty item on many Fords during the time but not for this specific VIN
Incident date: Aug 15, 2024
Prematurely damaged exhaust system. Identical to Special Coverage Adjustment N212356540 Front Exhaust Pipe but my dealer and GM says that my VIN it’s not coveted
Incident date: Apr 25, 2025
When sitting at a stop and then accelerating to leave the stop position, the car will go and then all of a sudden it will stall out and I'm pressing the gas pedal, pressing the gas pedal quite a few times before the car even decides to move. This happens when I'm changing lanes on the highway... merging onto the highway... when I'm leaving from a stop sign or a stoplight it happens continuously. I... Read more
CHEVROLET
SILVERADO 1500
(2015) - FUEL/PROPULSION SYSTEM
May 9, 2025
Incident date: May 8, 2025
There is clear hesitation and lurching when accelerating.
Incident date: May 2, 2025
The vehicle has a hesitation when accelerating or when I turn a corner and then try to accelerate it lags. Had a few incidents where I almost got rear ended due to the issue
Incident date: Mar 29, 2025
Multiple times a day, when I push on the accelerator there is a delay. I’ve almost been hit a couple of times.
Incident date: May 9, 2025
Occasionally, upon coming to a stop or from the stopped position the vehicle briefly hesitates when trying to accelerate cause the vehicle to aggressively jerk once the vehicle begins to accelerate, sometimes leaving you in the middle of an intersection or in a dangerous situation in traffic due to unresponsive acceleration inputs.
Incident date: May 9, 2025
Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a lo... Read more
Incident date: May 9, 2025
Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 mph and even on the highway. This is a serious problem and extremely dangerous to my family and myself as well as other owners that have the same issue wile driving on highways. It can easily cause a serious accident. This has happened multiple times and I even took it to the dealership to get... Read more
Incident date: May 8, 2025
Hesitation when pulling out from a stop. Enough of an unplanned delay that it’s dangerous from cross-traffic at an intersection. Complained to dealer and they “updated” the computer and it still happens.
Incident date: Apr 7, 2025
Anytime I come to a yield/traffic circle and do not have to come to a complete stop, when I push the accelerator there is a hesitation and then the truck lurches forward. It happens quite often when I slow down to 5mph give or take before accelerating again. I would estimate it has happened 50 times since I have owned the truck which I bought with 300 miles on it.
Incident date: Apr 15, 2025
Acceleration hesitation every time I push the accelerator
CHEVROLET
SILVERADO 1500
(2016) - FUEL/PROPULSION SYSTEM
May 9, 2025
Incident date: Mar 16, 2023
Periodic sluggish gas pedal response. Often from a stop when pressing the gas pedal the truck lurches a little forward then slows down as if I took my foot off the pedal right after pressing it. Nearly got rear-ended a couple times.
Incident date: Apr 1, 2025
Car goes into "limp mode" while driving. Will slow to a complete stop, not rev, and says "Shift to P then desired gear". All other components of car are on (battery barely a year old). Try to follow command prompt; after putting car in P, and shifting to D, it still won't rev. I was on an incline and began rolling backwards. Good thing no one was behind me at the time. Had to turn completely off. ... Read more
Incident date: May 8, 2025
While driving at approximately 30 mph in moderate traffic on the interstate during a return leg of a 370-mile trip, my vehicle unexpectedly shifted into neutral and became unresponsive. The dashboard displayed the warning message: "condition not correct for shift," and despite repeated attempts to restart the engine, the vehicle would not engage. Although the electrical system remained active, I h... Read more
Incident date: Apr 19, 2025
Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay addition... Read more
Incident date: May 6, 2025
Two weeks prior, car began rough idling at stop-lights, intermittently. Then one morning, after refueling, the car sputtered and failed to start. The MIL light came on, with display warnings: “Charging System Malfunction” and Steering Power Low”. Car eventually started and barely made it to Carlsbad (CA) Toyota. DTC code pulled was P0171: “System Too Lean Bank 1”. It was diagnosed wi... Read more
Incident date: Apr 1, 2025
I am the owner of a 2021 GMC Yukon Denali with the 6.2L V8 engine (VIN: [XXX] ). This vehicle has exhibited multiple serious issues affecting safety, drivability, and reliability. 1. Engine Noise & Oil Consumption: Since purchase, the vehicle has had a persistent loud knocking/tapping sound, especially under acceleration. The engine also consumes an excessive amount of oil between scheduled oil c... Read more
Incident date: Dec 22, 2023
Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has ... Read more
Incident date: Mar 17, 2018
UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.
Incident date: May 7, 2025
The vehicle sometimes is stalled during the red light stop. Both engine fuel light and battery light will come up. After several attempt to restart the engine, it will run again. I know there was fuel pump recall on 2017 Accord, but it's not on my sport model. So, I think it might be affect to my car too.
FORD
MAVERICK HYBRID
(2023) - FUEL/PROPULSION SYSTEM
May 8, 2025
Incident date: May 8, 2025
The engines in the 2014 equinox has a defect just like The Silverados.. they should have had a class action suit against that as well I've spoke with many ppl who had issues with their 2.4 eco tech engine it bucks at the stop signs cuts off and high fuel consumption
Incident date: Mar 8, 2023
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on m... Read more
Incident date: May 8, 2025
Was driving on highway and started receiving error messages for "check electrical system". Car speed dropped to max of 45mph while actively on a highway. Was able to pull off an exit but car needed a 55 mile tow to the closest dealer. Dealer has identified that the ICCU needs to be replaced but has no timeline as the item is on back order. Car is model year 2023, purchased in February of 2023 a... Read more
BRINKLEY RV
MODEL Z
(2024) - FUEL/PROPULSION SYSTEM
May 8, 2025
Incident date: Apr 22, 2025
All lights on dash Illuminated. They have come on several times. While driving. You don’t know if brakes, engine, acceleration will work. Limp mode activates or not. Fuel injector seems to be a problem with misfiring or some other issue