Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 60,899 complaints — component: FUEL/PROPULSION SYSTEM
Incident date: Apr 10, 2026
ICCU failure at 6,126 miles. Vehicle went into limp mode and had to be towed.
Incident date: Apr 13, 2026
There is a known issue about exhaust manifolds for my year model truck. A ram technician said in 2019 mopar created a new exhaust manifold for my truck that would be less likely to create soot buildup and warping in the exhaust manifold. In 2021 my EGR was replaced because of a recall but now my exhaust manifold has failed and needs to be replaced out of pocket even though it’s been a known issu... Read more
Incident date: Feb 11, 2026
The vehicle would shut off when idling at lights or in reverse and have delayed acceleration after stops. It also would shut off when idling in park. I took it to the dealership summer-fall 2025 and they were too busy to investigate the issue because no alarms were present. The vehicle started doing the same thing and the check engine light came on March 2026. Now it has been in the shop for many... Read more
AUDI
E-TRON SPORTBACK
(2022) — FUEL/PROPULSION SYSTEM
Apr 30, 2026
Incident date: Nov 25, 2025
A vehicle was taken to a collision repair facility following minor front-end damage. At intake, the repair facility documented visible exterior damage but did not perform or document an underbody inspection, which is necessary to assess high-voltage battery integrity in electric vehicles. After the vehicle entered teardown, the repair facility later claimed that the high-voltage battery was damag... Read more
Incident date: Apr 24, 2026
Vehicle reaches 50percent fuel level and drops to zero causing the operator to potentially run out of fuel. And disables remote start functionality. Also potentially run out of fuel at anytime and not being able to move vehicle to a safe location. Even the side of the road. Out of gas. Can not move at all. Dealership has replaced twice already the fuel level sensor. Multiple vehicles I’ve seen... Read more
CHEVROLET
SILVERADO 1500
(2019) — FUEL/PROPULSION SYSTEM
Apr 30, 2026
Incident date: May 23, 2023
I purchased the truck in 2021 from a chevy dealer with 32k miles on it, truck looked great and performed great, at 42k miles it started to be sluggish and it would vibrate between 30-40 and 60-70 as i feathered the gas pedal to maintain speed, but if i gave it more gas or take my foot off the pedal it would stop vibrating, I've taken it to 2 chevy dealers, the first one said it drives within GM sp... Read more
Incident date: Apr 27, 2026
Fully charged. Goes from electric to generator/gas propulsion and abruptly slowes about 1/2 speed. Very dangerous.
Incident date: Apr 26, 2026
Sitting at a red light the vehicle seemed to almost stalled then lunged forward about eight feet almost colliding with the vehicle in front of me. To my knowledge the vehicle has not been inspected by the manufacturer nor has the problem been reproduced by a dealer or independent service center. To my knowledge there were no warning lights, messages or symptoms. I am somewhat unfamiliar with this... Read more
Incident date: Mar 9, 2026
The vehicle has now gone into Turtle Mode three times in the last month. Twice to dealership without fixing issue. Turtle mode renders the car undriveable. There is no propulsion, car won’t go over 20 mph
TESLA
CYBERTRUCK
(2024) — FUEL/PROPULSION SYSTEM
Apr 29, 2026
Incident date: Apr 29, 2026
Re: My 2013 ML350- Intermittent Start/ Vehicle cutting off while in heavy traffic. Fuel Pump and Fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. I paid out of pocket for this service twice, AND then found out from MB Tacoma there was a RECALL with the exact same issue. I took the vehicle in to the closest dealer- Seattle Me... Read more
Incident date: Apr 1, 2025
I am submitting this complaint on behalf of the vehicle owner. On March 31, 2025 (136,962 miles), the vehicle was brought to Fred Anderson Nissan of [XXX] for Voluntary Emission Recall PD128 (NTB24-061), which required a new Particulate Matter Sensor and ECM reprogramming. One day later, the Check Engine Light illuminated. On April 2, 2025 (137,083 miles), the dealer diagnosed code P2002-00 (DPF... Read more
CHEVROLET
SILVERADO 1500
(2026) — FUEL/PROPULSION SYSTEM
Apr 29, 2026
Incident date: Apr 11, 2026
I own a 2016 Dodge Dart with an active safety recall related to the transmission shift cable bushing. I have contacted dealerships multiple times and have been told parts are not available with no timeline provided. This defect affects the vehicle’s ability to properly shift gears and creates a serious safety hazard. I am being forced to drive an unsafe vehicle due to Chrysler’s failure to sup... Read more
Incident date: Feb 21, 2025
Purchased a used 2022 Audi E-Tron GT with an open NHTSA safety recall for high-voltage battery fire risk (Recall 24V726 / Audi 931A). The recall remedy had not been performed at time of purchase. The selling dealer completed a pre-delivery inspection two weeks prior to sale with full knowledge of the open recall. Within 7 weeks of purchase, the vehicle entered limited performance mode (turtle mode... Read more
Incident date: Apr 13, 2026
Manufacturer has failed to remedy the safety recall for my vehicle in a timely manner. Vehicle is a fire risk and I am unable to drive it. My vehicle has been sitting at the dealership service center for over a month. I have not been contacted by Kia as of yet even after repeated phone calls and emails for updates.
Incident date: Dec 16, 2025
I was looking at common problems associated with the make and model of my car. I came across an issue that could possibly cause engine failure. I am unsure if any one has reported it yet. here are the details - Problem overview An VVT-i oil line on the Lexus RX350 is known to burst. This is a very large leak which covers the ground, engine, and undercarriage. If the oil line ruptures while driv... Read more
Incident date: Apr 15, 2026
Driving slowly in a parking lot, I applied the brakes as I approached a parking space. Instead of slowing down, the car inexplicably accelerated quickly and did not respond to increased pressure on the brakes. The car was propelled into a metal post, resulting in my glasses flying off and a seat belt bruise, although the airbag did not deploy. I was examined by ambulance personnel at the scene. Th... Read more
Crash
1 injured
Incident date: Apr 27, 2026
The car is available upon inspection, the car caught on fire after being driven for about 45 mins. Smoke started to come from under the car hood, fire starting dropping from underneath the vehicle and then fire started coming from under the hood of the car. The car started smoking while being inside vehicle and the fire could've spread. The fire was put out by the fire department, the vehicle has ... Read more
Fire
Incident date: Apr 27, 2026
Re: Vehicle Safety Defect Complaint – 2023 Chevrolet Blazer To Whom It May Concern, I am submitting a formal safety defect complaint regarding my 2023 Chevrolet Blazer. This vehicle has exhibited multiple system failures that present a serious risk to driver safety and public roadway safety. The vehicle was purchased new on July 20, 2023. Beginning on April 21, 2025, at approximately 27,610 mile... Read more
Incident date: Apr 26, 2026
All fuel injectors need replaced due to a known Honda cr-v issue. Error code went off. Mechanic did a test and said there is a known issue with Honda having fuel injector issues and it's all over the Internet. I take care of my car. These should be on recall.
Incident date: Apr 18, 2026
-A "Check Hybrid system. Stop safely. " warning has come on 7 times now. The vehicle loses power and slows down abruptly before coming to a complete halt. This has happened on railroad tracks, the highway, and an intersection where my wife and children were almost hit by other motorists. The dealer has not been able to reproduce the code, but we have pictures and videos of said incidents. The vehi... Read more
Incident date: Apr 18, 2026
Went to park car in a park to drop daughter off and it sputtered out and stalled out of nowhere with no warning. I had received a lamp warning very sporadically prior to this and on occasion that stated 'reduced steering assist drive with care' this resulted in heavy steering for that drive until car was shut off and then it would go away and be fine again, fixed the car through Knudtsen Chevy due... Read more
Incident date: Sep 1, 2025
This past year I experienced catastrophic failure with my Bosch, CP4 fuel pump in my 2017 Ford F250 with a 6.7 L diesel. Recalls have been published by Ford, but not beyond a 2018 vehicle. After seeing metal fragments in my fuel water separator, I was forced to flush my entire fuel system, replace the CP4 fuel pump with a CDR high pressure pump (replacement), flush the entire fuel rail system and ... Read more
Incident date: Apr 8, 2026
While driving in traffic, my 2023 Toyota Mirai suffered a sudden and total loss of motive power. The vehicle became completely unresponsive while in 'Drive', presenting a severe safety hazard. The dashboard displayed multiple cascading warnings, including 'FCV System Malfunction', 'Pre-Collision System Malfunction', and 'PKSB Malfunction'. The vehicle had to be towed to Dublin Toyota (Repair Order... Read more
Incident date: Dec 31, 2025
I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue
Incident date: Apr 29, 2026
Subject: Request for Buyback or Trade Assistance – 2020 Ford Escape SE To Whom It May Concern, I am writing regarding my 2020 Ford Escape equipped with the 1.5L engine, which is currently subject to multiple open safety recalls. Of particular concern is the active fuel injector recall involving a risk of engine compartment fire. I understand that the current remedy does not fully address the ... Read more
Incident date: Apr 9, 2026
Dealership replaced all 16 lifters and replaced camshaft. Dealerships repair took 28 days. Repair cost $4k out of my pocket and Chevrolet Corporate covered $4700 due to the know lifter issue with their engines. Within 24 hours & less than 100 miles, vehicle started making new abnormal noise, and the engine shut off and would not start back up. There were no warning lamps, messages or symptoms prio... Read more
VOLKSWAGEN
TAOS
(2023) — FUEL/PROPULSION SYSTEM
Apr 28, 2026
Incident date: Apr 28, 2026
This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a rec... Read more
Incident date: Apr 27, 2026
Car keeps throwing cylinder 2 misfire, replaced all spark plugs, fuel indicators and still having issues. Think it’s the ecm/pcm is bad or there’s a bad connection.
Incident date: Dec 31, 1969
Infotainment electrical issues, purge valve failure regardless of replacement, transmission failure regardless of replacement, exhaust bracket break regardless of replacement.
Incident date: Apr 20, 2026
Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....
Incident date: Sep 2, 2024
Car has shut off while driving. Check engine light, traction control light, hill assist light, power steering light, and vehicle stability light have all come on causing me to have to pull over on the side of the road.
Incident date: Jun 1, 2022
Brought F150 in for scheduled service - oil change. Also asked for inspection of a problem with the fuel door hatch that was causing "Refuel Error" messages on the instrument panel and several grinding noises every time the fuel release button was pressed. Note that I have an active extended Ford Premiumcare warranty. Dealership diagnosis was that the fuel door solenoid was bad, verified that t... Read more
Incident date: Apr 28, 2026
The component that failed is the fuel pump, which had previously been replaced under a manufacturer recall but is now failing again. The vehicle is available for inspection upon request. This failure has created a serious safety risk, as the car stalls while driving, begins to shake, makes abnormal noises from the exhaust, and then shuts off without warning, increasing the risk of an accident, esp... Read more
Incident date: Apr 28, 2026
The EV portion of the PHEV is often not providing power to the motors, even though, there are still plenty of battery power available. The vehicle sometimes gave "Power Reduced" warning that usually went away after 30 minutes, and the vehicle cannot go into EV mode. When in EV mode and just cruising on the highway, it barely has power to keep up with traffic and sometimes it is losing speed ju... Read more
Incident date: Apr 28, 2026
On 04/28/2026, when diagnosing a reoccurring check engine light on the vehicle at a Chevy Certified Service, the mechanic "Borescoped cylinder 4 and found significant scuffs on the cylinder wall which along with the misfires indicate a cracked piston. The big picture appears to be the piston cracked which caused excessive oil consumption and misfires. The excess oil and unburned fuel overloaded th... Read more
Incident date: Apr 24, 2026
The car has cut off three time while at stoplights. I can get it restarted but the dealership cannot duplicate it even though there are codes in the system. Also the automatic braking will randomly stop when it shouldn’t and it is a hard braking.
Incident date: Apr 23, 2026
The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant... Read more
Incident date: Apr 20, 2026
Honda CRV with less than 50,000 miles and has blown a head gasket. Cost to replace head gasket and fuel injectors is $6500 at a Honda dealership. Car is not drivable. Honda Corporate has refused any assistance. There are class action complaints for this very issue in the state of CA and Canada.
Incident date: Feb 28, 2026
While driving on [XXX] , I heard a 'pop' towards the rear of the car. A dashboard warning appeared notifying me of an electrical fault. The car went into 'limp' mode, which allowed me to drive no faster than around 25 mph. Fortunately, I was within a half mile of my home, so I was able to do a U turn and return home. I called a tow truck, which towed the car to the local Hyundai dealer in Leba... Read more
Incident date: Apr 14, 2026
So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me... Read more
Incident date: Mar 21, 2026
During highway driving speeds low pressure fuel pump is showing symptoms of issues. Car will cut off while driving and requires 12V battery reset. Low pressure fuel pump will make noise similar to a “ humming “ noise from underneath rear seats of the vehicle. Lexus corporate is refusing to perform and include my 2016 Lexus GS-F for the open recall. Lexus manufacturer recall ID : 26LB05 ; NHT... Read more
Incident date: Apr 1, 2026
The malfunction indictator light came on due to diagnostic trouble code P0430 (front bank catalyst system efficiency below threshold [bank 2]) while driving. The vehicle has 64,240 miles and has had zero symptoms prior to the DTC appearing. This problem is noted in Service Bulletin 21-010 for Honda Pilots year 2017-2019, but my Vin was not included in the "Vin range". I am taking the vehicle in to... Read more
Incident date: Jan 10, 2026
The vehicle suffered a recurring mechanical failure of the fuel injectors and a flooded EVAP charcoal canister, causing the engine to run lean (Fault P2177) and lose power. This defect creates an unreasonable safety risk as it can cause the engine to stall or lose motive power unexpectedly at highway speeds. Furthermore, the fuel system defect led to a flooded EVAP system, which poses a potential... Read more
Incident date: Jan 14, 2026
Since purchasing the vehicle, I have had ongoing issues: a rattling noise when accelerating, a squeaking noise in reverse, and a fuel odor. The fuel injector recall (NHTSA 25V467) is still open, and Ford has not provided a remedy." Keep it simple and focused on the recurring noise and the recall.
Incident date: Apr 27, 2026
My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that w... Read more
Crash
Incident date: Apr 26, 2026
Vehicle jerking back and forth aggressively while at a complete stop with foot firmly on brake pedal. Vehicle seems to want to lurch forward.
Incident date: Oct 27, 2025
I've been living with fuel pump issues for a year or so, i must prime the pump, meaning cycle the fuel pump without starting to get the car to start, if not it just cranks and doesn't start, my vehicle year is definitely on the expanded recall list, but for whatever reason my specific VIN doesn't come up on recall list, this is very frustrating as it is very clear my fuel pump is not holding press... Read more
Incident date: Oct 27, 2025
2024 Kia EV6 leased January 2025. Vehicle is subject to NHTSA Recall 24V-867 / Kia campaign SC327 for the Integrated Charging Control Unit (ICCU). The recall remedy was performed at an authorized Kia dealer in July 2025 (software / operational logic update). The defect was not cured. Three months after the recall remedy was performed, the vehicle suffered complete loss of electrical power and woul... Read more
Incident date: Apr 26, 2026
I lease a 2024 Hyundai Ioniq 5 AWD. Prior to a planned trip, the vehicle displayed an electrical system warning. I contacted the dealership and was advised to bring it in. While driving approximately 5 miles to the dealership, the vehicle lost all power including hazard lights, leaving me stranded on a busy road. I contacted roadside assistance and the vehicle was towed to the dealership. The deal... Read more
Incident date: Apr 25, 2026
First owner of a newly purchased 2017 Honda CR-V that has been well and regularly maintained. Driving at 25mph in a city and every single warning light and dash light simultaneously came on. Every single one -- brakes, headlights, emergency brake, engine, etc. Eventually codes read off the car's computer showed P0172, P219C, P219F -- all of these codes relate to the fuel injectors. I brought the c... Read more