Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Jul 25, 2025
Recall anounced for vehicle early 2024. Remedy still not available. Check Engine light comes on, noticeable loss of fuel pressure at times.
Incident date: Jul 2, 2025
Transmission stop working suddenly, no lights ON, the car just stopped in the middle of the road. Turbo system cause sudden acceleration . Heat shields get rusty and break.
Incident date: Jul 19, 2025
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Hon... Read more
Incident date: Jul 1, 2025
Toyota advertises the vehicle MPG is between 19-22. I am only getting 12 mpg. My low gas fuel light comes on at 10 miles to empty. Engine makes a horrible noise after the vehicle has been driven for 10 to 20 minutes. It sounds like a rattling/old clunker vehicle sound. It sounds like the transmission or engine is going to blow up. Vehicle wobbles when driven over 75 miles per hour. It feels like... Read more
Incident date: Jun 9, 2025
While driving on the highway, our vehicle suddenly stopped accelerating without warning, forcing us to pull over immediately. There were no warning lamps, messages, or prior symptoms before the failure occurred. We had to stop on a narrow shoulder with no guardrails, leaving us exposed to fast-moving traffic and putting our safety at serious risk. The vehicle was inspected by a local dealership, w... Read more
Incident date: Jul 26, 2025
Car went dead on the hwy without any warning. Dealer has the vehicle for a month now and says there is metal shavings in fuel and need more than 15000/- in repairs to replace fuel pump, 6 fuel injectors fuel line and fuel rail. Metal shavings come from fuel pump Failure there should be micro filters in line to stop them from entering the fuel line and injector with sudden death.
CHEVROLET
SILVERADO 1500
(2024) - FUEL/PROPULSION SYSTEM
Jul 28, 2025
Incident date: Jul 28, 2025
Catastrophic engine failure, engine died and was unable to shift into gear My 16 year old daughter was driving on a busy highway when the engine died, causing her to stop completely on a 55 MPH road. She was unable to get the car into a gear to have it pushed to the side of the road and had to sit in the car with traffic flying by her until we could get a tow truck (approximately 30 minutes). She ... Read more
Incident date: Apr 17, 2025
Vehicle randomly stalls trying to leave from red lights or parking. Engine stumbles and vehicle dies causing many near accidents as you must put vehicle in park and restart.
Incident date: Jun 29, 2025
I purchased the Tiguan just shy of 2 years ago. Since 12/17/24 I have spent over $2,000.00 in that short of time because one incident the oil leaked out in a matter of a day. The second incident, while traveling from St. Louis to Tulsa, the oil light came on every 80 miles because the oil had spewed out. I had to replace the oil about 5 times that day. The third incident came 1,500 miles later... Read more
Incident date: Jul 28, 2025
VEHICLE SHUT DOWN WHILE IN MOTION ON HIGHWAY WHICH CAUSED FOR BRAKES AND STEERING TO FAIL. VEHICLE WAS TOWED TO SUN STATE FORD DEALERSHIP WHERE THEY DID A DIAGNOSIS. THEY FOUND EXCESSIVE AMOUNTS OF METAL IN THE HIGH PRESSURE FUEL SYSTEM. THEY HAD TO REPLACE THE ENTIRE FUEL SYSTEM PLUS REPLACED ALL INJECTORS WHICH NOW HAS AN OPEN INVOICE OF $15,923.97. AFTER RESEARCH WE FOUND OUT THAT THERE IS A RE... Read more
FORD
EXPEDITION
(2019) - FUEL/PROPULSION SYSTEM
Jul 28, 2025
Incident date: Jul 26, 2025
July 5th we were driving heard a loud boom and the car slowed down we pulled over. Then we seen that the seat was lifted up and smelled gas. We had an appointment for Monday July 7 for this recall and wasn’t able to drop off the next on Tuesday July 8. As called that Monday made the dealer aware. Now they been having the car and we are just waiting on the next process. There’s not sure what sa... Read more
Incident date: Jul 5, 2025
While driving to Sam’s Club (approximately 20 miles from home), my 2018 Ford F-150 3.5L EcoBoost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at approximately 59,000 miles. The vehicle now has just 88,000 miles, and this failure occurred in unde... Read more
Incident date: Jul 19, 2025
On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum ... Read more
CHEVROLET
SILVERADO 1500
(2010) - FUEL/PROPULSION SYSTEM
Jul 28, 2025
Incident date: Jul 25, 2025
On my 2017 Acura NSX, Fuel Pump Module have failed on July 12, 2025, while driving on a highway, and the engine stalled coming to a stop in the middle of the freeway. The service dealer at Greensboro Acura confirmed the failed Fuel Pump Module part number is 17708-T6N-A02-M1 and it is clearly listed under NHTSA Recall 23V-858 report on page 11 Component Name 31. I have reported this incident and ... Read more
Incident date: Jul 28, 2025
Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows P0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.
Incident date: Jul 20, 2025
02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the Oil consumption was done at Volvo of Bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I... Read more
CHEVROLET
SILVERADO 1500
(2013) - FUEL/PROPULSION SYSTEM
Jul 28, 2025
Incident date: Apr 30, 2025
My car has had issues where the car will either not start, or the car will stall and turn off while I am driving on the road, causing my car to become a hazard for myself in the car, and other cars who have to avoid it being in the middle of the road. This first happened to me 2 years ago and I took it to a mechanic who could not identify the issue because they could not replicate it while it was ... Read more
Incident date: Jul 28, 2025
Check engine light turn on with the code P0087. The truck don't turn on quickly. Lose power at high demand or RPM.
Incident date: Jan 20, 2022
No remedy for recall and no plan
Incident date: Jul 14, 2025
Vehicle losses a lot of power after being in a stop sign and trying to accelerate, there is also a ticking sound in the engine. With my fuel my car shows that there’s a full tank but in reality there is half a tank.
Incident date: Jul 26, 2025
I am having a hybrid propulsion system issue due to a part that was recalled according to this ID number for the NHTSA 17V718000 that was posted NOV 14, 2017 and my car does seem to be affected because it is facing the same issues as other cars reported from that batch. I want to make sure that I can have it serviced properly at my dealership
Incident date: Jul 27, 2025
It first started when the engine needed to be replaced, I spent thousands trying to get it repaired, soon after they fixed the engine everything started going wrong ( I truly think they put in a faulty or wrong engine @ Hyundai) the car was overheating, I would take it in they would say it’s one thing pay thousands and it wasn’t it, changed the coolant that goes into the cabin, there’s alway... Read more
Incident date: Oct 22, 2024
Unknown. Gasoline fumes when parked with over a half tank of fuel. Fills my garage with the smell..purchased this in 2022 and I was unaware of this problem until I put it in my garage after filling the tank completely.
Incident date: Jul 26, 2025
My 2021 Yukon Denali (83264 miles), Fuel Pump Control Module failed causing car to lock up without any warning as my son was turning vehicle onto a main street. Car would not restart and wasn’t able to be put into Neutral to push it to side of road to a safer location. Police came and put cones around it until tow truck came the next morning. Tow operator got it onto a flatbed, which was diffic... Read more
Incident date: Nov 9, 2022
A persistent smell of fuel occurred while in slow moving traffic and after vehicle was parked after use. Upon close inspection, the fuel injector fuel rail end cap exhibited a slow fuel leak. This component caused a recall for year model highlanders for 2014 production year describing the same type of component failure. The component has faulty end cap weldment that fails, causing the same failure... Read more
Incident date: Jul 24, 2025
FRONT FUEL TANK STRAP RUSTED AND BROKE. LUCKILY TRUCK WAS AT HOME WHEN I NOTICED THIS PROBLEM. FRONT OF TANK IS ONLY INCHES FROM THE GROUND AND COULD PRESENT A MAJOR HAZARD IF I CONTINUED TO OPERATE THIS VEHICLE.
GRAND DESIGN
MOMENTUM
(2022) - FUEL/PROPULSION SYSTEM
Jul 27, 2025
Incident date: Jul 25, 2023
There is a strong odor of gasoline coming from the drivers side rear. I conducted a Google search on the issue and there are a lot of instances of the same thing. It appears to be the Gas Tank Sending Unit, they have a tendency to crack and leak.
Incident date: Jul 27, 2025
I was going to pass someone and as I was speeding up the check engine light came on. I pulled over and there was nothing wrong with the truck. Months later there was a warning that came up on the dash it said something about shifting and i was to park the truck. I took it to a transmission shop, come to find out that the shifting sensor had went out. They cleared the check engine light and it came... Read more
Incident date: Jun 8, 2025
My dash is a christmas tree, been to 3 shops. Many codes are popping up ans showing needs turbocharger. Honda wants almost 3000 to fix. Drives fine but so many lights. I have tons of codes popping up. So many other car owners with same issue.
Incident date: Jul 23, 2025
1 of 2 Gas tank mounting straps released, rusted thru the frame and the gas tank was hanging by the rear strap only. could have been a huge fire risk if tank released and ruptured on the road.. has not been reported thru dealer yet, had same issue on my 2011 ram 1500 which was recalled to fix. only warning was seeing something hanging under my truck and hearing a new noise as the metal strap rubb... Read more
Incident date: Feb 1, 2025
parabrisas agrietado , puerta no coinside, air bag..
Incident date: Jul 23, 2025
I have had a recall for 2 years and they haven't fixed it.
Incident date: Mar 3, 2025
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After ... Read more
Incident date: Jul 25, 2025
Drove the car home on July 2nd 2025 and plugged it in. July 3rd unplugged the vehicle got in the car and no start with several different warning lights, Service electric system, service dampening system and vehicle will shut down soon (although it was not even running). Waited about an hour, returned to vehicle and still nothing "no start". Tried again on July 4th and again no start. Call roadside... Read more
Incident date: Jul 26, 2025
While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the engine bay to include the exhaust manifold. Had this been a gasoline car a fire could have ensued.
Incident date: Jul 21, 2025
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it st... Read more
Incident date: Jul 7, 2025
My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.
Incident date: May 15, 2025
On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue. Its hard to coordinate when to depress the clutch and give gas. Too early and you lead to prematu... Read more
TOYOTA
LAND CRUISER HYBRID
(2025) - FUEL/PROPULSION SYSTEM
Jul 26, 2025
Incident date: Feb 1, 2025
I am writing because we received a 2nd recall letter about our 2022 Chevrolet Silverado 1500 ZR2. It has the recall for the catastrophic engine failure and neither GM or Chevrolet seem interested in helping us. The Chevrolet representative from the BBB said yesterday that we did not qualify for any thing, no buy back and no financial compensation. She has been the only person who did not try to st... Read more
Incident date: Jul 1, 2025
We were sitting in our car at a Hardees drive through when we noticed smoke coming out from under the hood. I pulled forward to a parking space and opened the hood. Flames shot up at least 6 feet. I quickly ran a short distance into the fast food place and right near the door was a fire extinguisher, which i grabbed and put the fire out with. The fire burned for about a total of 2-3 minutes, and d... Read more
Fire
Incident date: Jul 14, 2025
Numerous times over the life of the car all dash warning systems and lights activate while you are driving. Sometimes they persist after restarting engine. Numerous visits to dealer to address and finally they stated that fuel injectors need replaced. Searching this issue online seems to indicate this is a common event with 2017-18 CRVs like mine. I contacted Honda and they stated that there is no... Read more
Incident date: Jul 14, 2025
On Tuesday we pulled out into traffic and the truck shuddered and I heard a pop. The air conditioner went out and then a plethora of warnings along with the service engine light popped up on the dash. The brakes stopped working and the truck went into a low idle almost causing the vehicle behind us to rear end us. Error messages were as follows: Brake failure do not go above 62mph, trailer brake f... Read more
FORD
EXPEDITION
(2012) - FUEL/PROPULSION SYSTEM
Jul 25, 2025
Incident date: Jul 24, 2025
While driving the road whether highway our town… my vehicle will stall out. I can’t safely pass because my car loses power.. check engine light starts blinking then traction control lights come on and then battery light. I have to turn the car off after turning flashers on put it in park and restart after a few seconds. This vehicle is VERY UNSAFE to DRIVE.
ALFA ROMEO
STELVIO
(2018) - FUEL/PROPULSION SYSTEM
Jul 25, 2025
Incident date: Jun 19, 2025
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which appar... Read more
Incident date: Jul 22, 2025
Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)
Incident date: May 22, 2025
I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does ... Read more
Incident date: Apr 1, 2025
WHILE TRAVELING ON I 75 TO FLORIDA ENGINE CK LIGHT ACTIVATED. WAS A CAUTIONARY LIGHT. UPON GETTING TO FL TOOK MY TRUCK TO A FORD DEALER WHO FOUND THAT BOTH FUEL PUMPS HAD FAILED. I NOW SEE FORD IS RECALLING F-150 TRUCKS DUE TO FAULTY FUEL PUMPS. I BELIEVE ALL F-150 TRUCKS SHOULD BE UNDER THE RECALL. DRIVING AT 70 MPH AND HAVING THE ENGINE UNABLE TO MAINTAIN HIGHWAY SPEED IS DANGEROUS AND VERY NE... Read more
Incident date: Jul 18, 2025
I own a 2021 GMC Denali with a 6.2L V8 L87 engine and 45,500 miles. I have confirmed the presence of metal shavings in the oil and oil filter, indicating that the engine is beginning to fail. When I took the vehicle to my local dealership, I was informed that there is currently no fix for this issue and was advised to continue driving the vehicle. This poses a serious safety risk—not just to me... Read more
FORD
EXPEDITION
(2012) - FUEL/PROPULSION SYSTEM
Jul 25, 2025
Incident date: Jul 24, 2025
Honda has known for years that the 1.5L engines installed in 2018 or newer Honda Accords have issues with oil dilution causing major catastrophic engine failures, head gasket damage, fluids leaking into the cylinders, and costly repairs to cars with less than 86000 miles on them. Honda Corporation needs to address this concern before someone dies when the cars engine fails on the highway. My vehic... Read more
Incident date: Feb 28, 2025
While attempting to pass a slower vehicle in my 2018 Honda Accord with a 1.5L engine, the suddenly lost power and stalled down to 20 mph while I was alongside the other vehicle. This unexpected power loss put my life and the lives of others at serious life threatening risk. I immediately brought the care to a Honda dealership, where the tech was able to reproduce the issue. The performed a boresco... Read more