Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Aug 25, 2025
The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further.
Incident date: Jun 1, 2025
Dear NHTSA, I am writing to file a complaint regarding an unresolved recall issue for my vehicle. Although the manufacturer’s service center has completed the recall repair, the repair has not been updated in the NHTSA system, and the vehicle still shows an open recall. This unresolved status is creating serious issues: The car cannot pass Vehicle Safety Systems (VSS) inspection. Registration c... Read more
Incident date: Sep 1, 2025
The gas gauge has not worked since bought new in August 2024. This bike has been in dealers for months on end, half the time I've owned it. It is a lemon if that applies to motorcycles. I would like KTM to buy it back.
Incident date: Sep 2, 2025
My cruise control will not work. Lane departure is not working. All my lights are on in my new vehicle I just purchased. BAD FUEL INJECTORS seem to be the problem. Honda should recall these bad fuel injectors before a serious accident occurs.
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Sep 2, 2025
Incident date: Aug 30, 2025
Gas tank expanding causing gas to drip from than tank onto the floor potentially causing a fire hazard.
Incident date: Jul 27, 2025
Vehicle stalled on the road,coming to a total stop,very dangerous because of the trafic.Vehicle cranks but not start.Fuel pump power control module failed,code p203f.Take to Vera Cadillac dealer for repair .This happened 2 times ,at 13765 milles and 29342 milles
Incident date: Aug 14, 2025
I was driving and all of a sudden I received a low oil pressure alert on my care and within a min my car lost all power and was completely unable to accelerate. It is currently in the shop and they said it will be months before it is repaired.
FORD
MUSTANG MACH E
(2022) - FUEL/PROPULSION SYSTEM
Sep 2, 2025
Incident date: Sep 2, 2025
On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and into the driveway. The car was towed to a dealership near us, and they have had the car ever since, tod... Read more
Fire
Incident date: Sep 2, 2025
I currently own a 2018 Honda Accord 1.5L 4 cylinder with only 62,800 miles at the start of the issue. Around the end of July 2025 the car started to jerk. It started with a slight jerk and escalated daily, over about a week, until the car started going into limp mode. The car was taken to a repair shop near my house. This shop said they were receiving an engine misfire code, replaced all spark plu... Read more
Incident date: Aug 8, 2025
On August 23, 2025 while driving on a highway with my daughter in the backseat, my car gradually stalled while it was going through an intersection. It ended up stalling prior to a turn ramp onto another highway. This resulted in an unsafe condition and unsafe location as it happened without warning or any alerts prior to or during the drive. The Tahoe was towed to the dealership service repair sh... Read more
Incident date: Aug 31, 2025
Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mileage performance / EPA
Incident date: Aug 23, 2025
Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help ... Read more
Incident date: Dec 15, 2022
The transmission has failed and fuel propulsion. While driving on the highway with no warning it slowed down considerably, which almost caused me to be rear-ended. Yes, it's even inspected. No warning lamps. PLEASE CHECK, THERE ARE HUNDREDS OF 2015 FORD ESCAPES WITH FAULTY TRANS AND FUEL PROPULSION ISSUES.
Incident date: Nov 21, 2023
NHTSA Complaint Draft Vehicle Information: Year/Make/Model: 2022 Ford F-350 VIN: [XXX] Recall Campaign: 25S75 / 25V455 Mileage: 38606 Problem Description: My 2022 Ford F-350 is subject to recall 25S75/25V455 (low-pressure fuel pump failure). Ford notified me on July 8, 2025, that no remedy is currently available. The recall states the fuel pump can fail, resulting in a loss of fuel pressure an... Read more
GMC
SIERRA 1500
(2025) - FUEL/PROPULSION SYSTEM
Sep 1, 2025
Incident date: Aug 31, 2025
Fuel pump failed. Other Honda Odyssey's of same year had a fuel pump recall. This particular VIN was not included but failed in a similar manner. We were required to pay out of pocket to repair. NHTSA RECALL NUMBER:23V-858
Incident date: Jul 23, 2025
I been having issues with my car stalling out and not wanting to start I got the spark plugs replaced by a mechanic and then my car starts over heating I have my car looked at by a mechanic again and I’m told the engine is corrupt by oil and the fuel pump is bad my car can be inspected for this issue as it is having a lot more issues due to the Nissan recalls but my vin doesn’t cover it
Incident date: Jan 8, 2025
My car has delayed acceleration issues of between 3 - 6 seconds. The last one that was 6 seconds ore more was on June 29. In addition it's happened several times. I took the vehicle in for its last service and was told the issue was my battery. Battery was replaced and issue not resolved. The service before that I was told it was a carbon build up. Continues to happen sporadically.
Incident date: Aug 20, 2025
Jeep's engine turned off while driving, was able to coast and use the brakes to come to a full stop. The engine turned off while driving in a tunnel in the mountains; it was very unsafe. There was no shoulder to pull off to, no extra space to walk around the car, with only 1 other lane available for all the backed-up traffic behind me; CDOT had to tow me out of the tunnel, where I then had to wait... Read more
JEEP
GRAND CHEROKEE
(2021) - FUEL/PROPULSION SYSTEM
Sep 1, 2025
Incident date: Jul 25, 2025
Vehicle self-accelerated abruptly while parked and crashed into another vehicle causing damage to both vehicles
Crash
Incident date: Sep 1, 2025
I own a 2021 Chevrolet Tahoe High Country (VIN: [XXX] ). My vehicle is subject to Recall #N252494000 (NHTSA #25V274) concerning the L87 engine and potential loss of propulsion. On [XXX], I received a “Low Oil” warning for the second time within a few months. This recurring issue matches the recall description. I contacted my local dealer, Kramer Autoplex (Livingston, TX), who confirmed the re... Read more
Incident date: Sep 1, 2025
Automatic Transmission failure
Incident date: Aug 31, 2025
My 2023 Nissan Rogue is currently at the Avondale Nissan Dealership in Avondale, AZ. I have been taking it between service appointments and the check engine and recall for the pass 4 Months then a week ago it stop while driving to my mailbox and acted like it was in an accident. Each time I have taken to the dealership they stated it unfortunate would have to wait until something worse happen beca... Read more
DODGE
GRAND CARAVAN
(2018) - FUEL/PROPULSION SYSTEM
Sep 1, 2025
Incident date: Jul 1, 2024
There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few... Read more
INDIAN
CHALLENGER DARK HORSE
(2024) - FUEL/PROPULSION SYSTEM
Sep 1, 2025
Incident date: Sep 1, 2025
1. Driving freeway, Lightening bolt warning, ETC came on lost power. 2. At home level 2 charging, charge to 100%. Next day EV charge down to 85% lost 15%. Car sits 3 days down to 1% EV charge. Discharging for no reason. 3. Took to dealer, check for codes. No Fix available. Dealership, took car and put me into rental. I was told unsafe to drive and told may be 2 to 3 months before fix will... Read more
Incident date: Jul 1, 2025
Be reaching out and taking my car to Ford for recalls within the time limit told me they did not see no code I replace it it breaks down put me and my daughter at risk on the highway unsafe and now I spent all my money and can’t afford another car because of Ford not Doing their job with the policy and the warranties the recalls I’ve been going through so much trying to fix this car and now I ... Read more
Incident date: Aug 30, 2025
The truck hesitated at a section in the highway where it almost stalled out and I needed to cross over and almost got hit by on coming traffic. Also it has happened multiple times going down the highway the vehicle will start to stop and go it feels like the vehicle is going to stall out. This is very dangerous and I feel like this needs immediate attention
Incident date: Aug 31, 2025
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to t... Read more
Incident date: Sep 15, 2024
Driving vehicle on a highway at 55mph, tried to speed up, no propulsion. Fuel injector went bad.
Incident date: Apr 7, 2025
On numerous occasions starting May 2024 and continuing through July 2025, my 2022 Hyundai Ioniq 5 displayed a “Check electric vehicle system” error upon starting the vehicle. In June 2024, Hyundai replaced the vehicle's VCM under warranty. In December 2024, the car wouldn't start. Hyundai replaced the 12v battery under warranty. In April 2025, the vehicle would not drive above 20 mph and warne... Read more
Incident date: Aug 31, 2025
This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the... Read more
Incident date: Dec 1, 2023
This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse... Read more
Incident date: May 25, 2023
FPCM code P069E. Engine stalls when slowing down. Local dealer says to check wires around water pump area if rubbing and unsecured.
Incident date: Aug 8, 2025
In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.
MERCEDES-BENZ
SPRINTER 2500
(2023) - FUEL/PROPULSION SYSTEM
Aug 30, 2025
Incident date: Dec 31, 1969
With auto stop/start disengaged, vehicles stalls at slow speed (approaching a stop sign) or while idling at a stop light. displays "start car manually" when this happens. Now error code displays "Error Stop-start" The stalling has happened 5 times this week.
VOLKSWAGEN
ATLAS
(2019) - FUEL/PROPULSION SYSTEM
Aug 30, 2025
Incident date: Aug 23, 2025
My truck is under the national recall from GMC for the 6.2L engine problems. I even received the recall notice from GMC stating this. This truck has been in and out of the shop for engine problems things I took delivery of it in 2022. The latest was in April of 2025 and while it was in the repair service at the dealership, the national recall came out. During that time the dealership tried to tell... Read more
Incident date: Jul 9, 2025
The Vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! Remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with st... Read more
Incident date: Aug 30, 2025
My car started to act crazy not wanting to move when in traffic.
NISSAN
PATHFINDER
(2017) - FUEL/PROPULSION SYSTEM
Aug 30, 2025
Incident date: Aug 30, 2025
Car stall after driving a long drive specifically when it’s hot weather . Multiple occasions for the past 5 years Will never run again for about 10-15 minutes. When it come back on with a check engine. Code reads low fuel pressure.
GMC
SIERRA 1500
(2024) - FUEL/PROPULSION SYSTEM
Aug 30, 2025
Incident date: Aug 29, 2025
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
Incident date: May 29, 2025
Front gas tank strap is detached from frame and fuel tank is hanging down ready to fall out on road. There is a recall for this condition on the 2009-2012 models but the same condition exists on the 2016. Strap pulled through the corroded bracket welded to the truck frame. Dealer says it is not covered under the recall. Pictures in recall U04 NHTSA 18V-160 look just like my truck so I didn't a... Read more
Incident date: Aug 14, 2025
Although my VIN currently shows no open recalls (because the fuel pump recall was previously marked completed), the replacement part failed while driving in traffic, leaving me stranded. This vehicle previously had the low-pressure fuel pump replaced under the Honda recall campaign. On [XXX], the replacement fuel pump failed again while driving in rush hour traffic in North Dallas, causing the ve... Read more
Incident date: Aug 15, 2025
Vehicle stalls at low speeds or at a stop while ldling. Requires car be put in park to restart. Dealerships unable duplicate. Issue is occurring with greater frequency. Causing an unsafe condition driving in traffic.
Incident date: Feb 25, 2025
Bought the truck from BILL LUKE MARANA was told there were no major safety issues with recalls and that the only recall was debris in engine that didn't have a fix yet.... drove the car from dealership to home, upon arriving home my wife smelled gas, i thought it was cleaning fluid smell or something. drove the truck to circle k smelled gas but though it was circle k . drove the truck once more ... Read more
Incident date: Aug 26, 2025
On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters ... Read more
Incident date: Aug 14, 2025
my 2018 Honda Accord is having major engine problems. Earlier this year all of the lights were coming on, 7 of them at a time, and that happened for a few weeks before it started overheating. If I was driving over 50mph, it wouldn't overheat, but if I was driving slow or idling, it was overheating within minutes. I took it to the shop in June where they discovered there was NO COOLANT inside the e... Read more
Incident date: Aug 21, 2025
High-voltage battery failure left Bolt EV immobilized after recall fix: Our 2020 Chevrolet Bolt EV (VIN: [XXX] ) became completely immobilized on [XXX], due to high-voltage battery failure. The vehicle previously underwent all recall remedies, including a full propulsion battery replacement in May 2023, but less than two years later the same issue has reoccurred. This failure left us stranded and... Read more
Incident date: Feb 15, 2025
Entering the freeway a mile from home the car would not properly excellerate, only reachind 40 mph before exiting the freeway in favor backroads to my appointment. Shaking back and forth while driving, exacerbated when braking and coming to stop, I needed to put the car into neutral to calm down the shaking while waiting for the light to change. I just went through experiencing a brake failure a... Read more
Incident date: Aug 29, 2025
My car has had trouble starting when sitting for long periods of time or in moderate heat. I've also noticed the gas per mile has decreased. The 2017 year of my car has a recall for the fuel pump. Mine is just one year earlier but my mechanic says it could also be the fuel pump. I have less than 80K miles on the car and I've seen that on the 2017-2022 years with the recall, this problem happens ar... Read more
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Aug 29, 2025
Incident date: Aug 10, 2025
* Initial Transmission Failure: -In February 2025 my vehicle began experiencing severe and rough shifting, which was quickly followed by a "Check Engine" light. I immediately took the vehicle to dealer for inspection. * Dealer Diagnosis and Repair: -The dealership diagnosed the issue as a worn-out transmission solenoid and valve body. They informed me that they had to install a newly redesigned ... Read more
Incident date: Jun 5, 2025
The vehicles electrical system failed or faulted while operating. Engine went into a slow mode while operating in traffic. After stopping vehicle would not restart. very dangerous for an elderly person operating the vehicle.