Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jul 13, 2026

vehicle shifting erratically and shows fuel mileage low and loss of speedometer

Incident date: Jul 8, 2026

vehicle shifting erratically and shows fuel mileage low and loss of speedometer

Incident date: Aug 10, 2026

I've noticed that the vehicle struggle when acceleration, specially at full stop (stoplight and intersection). Feels like the engine is going to die out if I step on gas pedal.

Incident date: Aug 10, 2026

While driving my girfriend's 2020 Subaru Forester on August 11, 2026 at approximately 65 to 70 mph, I struck a deer on a highway. The airbags deployed immediately, and I temporarily lost all forward visibility due to the airbag deploy, and smoke or steam coming from the front of the vehicle as it decelerated to a stop. Within moments of stopping, smoke transitioned to visible flames coming from th... Read more

Crash Fire

Incident date: Jun 12, 2026

My 2025 Hyundai Ioniq 5 experienced a complete and sudden loss of drive power at high speed, generating open fault code DTC P1A9096 (Internal ICCU Failure) [24V-204]. This failure completely matches the component and safety hazard profile under active Federal Safety Recalls 24V-204 and 24V-868 [24V-204].The vehicle was repaired at an authorized retail facility, Hyundai of El Cajon. The facility's ... Read more

Incident date: Jun 4, 2026

Vehicle caused a SEVERE drivability condition while at highway speeds by sputtering, losing power and auxiliary driver's systems becoming degraded. We were able to drive the vehicle in limp mode to a near service station. They ran diagnostics and determined that there were multiple secondary events affecting the ADAS system. They also checked the battery and determined it was marginally good. We... Read more

Incident date: Dec 18, 2024

The fuel tank has been expanding consistently now for the past few years. It has began to crack the attachment points for the body plastics. I sent pictures and reported this years ago to KTM and they told me it would have to be inspected which they may not cover and even still wouldn’t guarantee it would be replaced/fixed. This puts my safety at risk if I experience a crash or collision since t... Read more

Incident date: Jul 24, 2026

The car stalled and wouldn’t restart while I was in an intersection. No warning on the dashboard until the car stalled. It is currently being serviced at a dealership. Two young men pushed me over off the road. I am in my [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jul 27, 2026

On two consecutive occasions, my 2024 Volkswagen Atlas Cross Sport suddenly lost almost all ability to accelerate after highway driving. Both times, after exiting the highway and stopping at a traffic light, pressing the accelerator would only allow the vehicle to travel a few miles per hour. The vehicle was effectively unable to accelerate normally or keep up with traffic. Turning the vehicle co... Read more

Incident date: Aug 8, 2026

I am reporting a recurring catastrophic high-pressure fuel-pump/fuel-system failure in my 2018 BMW X5 after BMW previously repaired the same type of failure, and subsequently performed the NHTSA HPFP recall on my vehicle. I am a 71 year old driver. This was a repeat catastrophic failure after Recall 21V-586 was performed and the loss of propulsion on the freeway was terrifying, and I almost crash... Read more

Incident date: Aug 9, 2026

I am reporting a safety concern involving a 2017 Jeep Renegade, VIN ZACCJAAB5HPE81627. The vehicle was purchased used on May 22, 2026 at approximately 89,055 miles and began experiencing problems almost immediately. On May 27, only five days and approximately 96 miles after purchase, a diagnostic showed Check Engine FAIL with codes P0128 and P0456. On May 28, the selling dealership advised that t... Read more

Incident date: Aug 11, 2026

I am filing this complaint because Volkswagen is refusing to honor its factory powertrain warranty to cover a catastrophic internal engine failure on a vehicle with only 22,531 miles. The vehicle is well within its manufacturer's powertrain warranty limits. I have provided Volkswagen with two official receipts proving routine oil changes, GEICO insurance records proving the accident caused no fron... Read more

Incident date: Jul 23, 2026

Truck failed to find gear shuddered lost speed in traffic while going up a hill. Limp mode was initiated. This is a known manufacturers defect with a tsb applied against the known issue. Issue is widespread when researched but not made known by the manufacturer of the truck. Dealership refusing repair under goodwill due to truck being out of mileage by 5000miles. Symptoms started prior to exiting ... Read more

Incident date: Jul 28, 2026

Vehicle intermittently fails to accelerate when accelerator pedal is depressed after stopping. Vehicle may move extremely slowly for several seconds and then suddenly regain power. This has occurred while entering/intersecting traffic and has resulted in near-collision situations. Dealer cannot duplicate the problem.

Incident date: Aug 4, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? During a multipoint inspection that was earlier than advised due to multiple dashboard lights engaging, we were told that our car has an oil leak due from the timing covers and lower pan seal. They removed the oil separator and found value stem seals to be out towards the exhaust side creating an oil... Read more

Incident date: Jun 1, 2026

Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop — roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche — expecting the manufacturer's rigorous inspection and warranty to ensure reliability and safety. Instead, t... Read more

Incident date: Aug 11, 2026

In Feb-2020 While driving on [XXX] just south of Altoona, PA experienced sudden loss of power with multiple warning lights on in the dashboard along with engine light. Safely maneuvered the vehicle to the shoulder. Turned it off, waited some minutes and then tried restarting it. To my surprise vehicle started with normal power but lights still present. I continued my driving and after few miles la... Read more

Incident date: Aug 11, 2025

Car stalled/ went into limp mode 4 separate times for fuel pressure issue. Is not drivable, does not accelerate, throws erroneous error codes. The recall Y91 covers this issue for 2020 Stelvio. When I contact Mopar they say it is not open on my vin. How is this possible?

Incident date: Aug 10, 2026

fuel tank leaking gasoline. vapors and liquid gasoline leaking from fuel tank

Incident date: Jul 15, 2026

Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.

Incident date: Aug 2, 2025

I am reporting a potential safety defect involving my 2019 Chevrolet Silverado 1500 Z71 Trail Boss (VIN [XXX]), currently at approximately 63,000 miles. My truck suddenly developed a rough idle, engine ticking, and a cylinder 3 misfire. The check engine, traction control, parking brake, and “Service ESC” warnings appeared. The transmission also began shifting extremely hard, at times feeling ... Read more

Incident date: Jul 31, 2026

My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpecte... Read more

Incident date: Aug 11, 2026

The vehicle stopped dead in traffic and would not restart. No warning lights. This is a huge safety hazard. Had to be towed to a dealership. The dealership and other diesel shops said the issue is a known catastrophic CP4 fuel pump failure. The fuel pump shreds and metal shavings are found throughout the fuel system. Requires a full fuel system replacement...quotes have been obtained from GM deal... Read more

Incident date: Aug 7, 2026

The car was driving fine and then all of the dashboard lights came on. The car wouldn’t drive faster than 20 MPH. The dealership said it was a head gasket and injector problem. They quoted me $6000

Fire

Incident date: Aug 8, 2026

Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermittently see the message '4WD Unavailable - Service Required'. I brought it yesterday, and was told ... Read more

Incident date: Aug 10, 2026

First incident. 71 mph, 101 degrees out traveling along a straight highway, I hit the seat cooler button and when I did, my car lost power. I could not get any response when I hit the accelerator. I tried several times. This was on XXX with around 500 miles on the car in the odometer. I had it less than a week. Second incident on XXX 25 mph, 105 degrees outside with 1300 miles in the odometer, I a... Read more

Incident date: Aug 9, 2026

2017 Hyundai Elantra GT suffered leakage from the hydraulic brake lines located under the driver's seat which can cause sudden and total braking failure. The leakage was caused by severe rust and corrosion trapped by the underbody panels. The fuel line was also severely corroded, with imminent failure. While Transport Canada issued an official safety recall for this exact engineering defect on th... Read more

Incident date: Jun 18, 2026

This recall has been going on for over a year. I don't know how long these usually take, but this recall - Manufacturer Recall Number25S75 NHTSA Recall Number25V455 Recall StatusRecall Incomplete, remedy not yet available My truck runs rough at times which I believe is a direct result from the fuel pump on this recall, and it doesn't give me much confidence on my daily driver truck, especially ... Read more

Incident date: Aug 10, 2026

Vehicle broke down with a crank no start condition. Verified no fuel pressure. Diagnostics revealed no continuity between tank fuel pump positive lead at fuel pump relay, and ground. Removed fuel tank, disconnected fuel pump wiring harness, and found burned pin at positive terminal of fuel pump and mating harness connector. Harness displayed significant distortion and charring consistent with a po... Read more

Incident date: Jul 5, 2026

My vehicle was stopped at a busy intersection, idling in the automatic stop mode. When my husband moved his foot from the brake to the accelerator, the car stalled, orange alarm alerts went off, and the car was completely dead and stalled without power. The car needed to be restarted, and it took a few attempts to accomplish that task. I have had the same problem before with this car and have had... Read more

Incident date: Aug 10, 2026

While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly reduced, nearly causing a high-speed rear-end collision before I could safely coast to the shoulder.Upon investigation, th... Read more

Incident date: Aug 7, 2026

When filling my tank for the first time, I pumped the gas slightly after the "pop" from the handle. When I did this, fuel poured out of my gas tank onto me, my car, and the gas station. My VIN is not listed but my vehicle model is. Please advise.

Incident date: May 23, 2018

When GM announced the recall involving the potential for catastrophic engine failure, I immediately contacted Bridgewater Chevrolet in NJ to schedule the required recall inspection. I was told the dealership could not perform the inspection because it had not yet received the required 'diagnostic tool' from GM. Once they received the equipment, they contacted me and on Oct 1, 2025, they completed... Read more

Incident date: Jul 7, 2026

while driving on the highway at 75mph, the pickup engine completely lost power and died. we could not restart the engine. Eventually we were able to put it in neutral and pull it off of the highway with another pickup. The Z46 recall for the high-pressure fuel pump was replaced the prior month. the dealer diagnosis is faulty fuel injectors now

Incident date: Aug 10, 2026

While driving on a family road trip, our vehicle check engine light came in and put the vehicle in limp mode. This happened a couple of times but luckily we were close enough to our home we were able to make it home safely. The code received was indicative of a Coolant Control Valve Failure. In discussions with the dealer, there is currently a special coverage out for this component failing but th... Read more

Incident date: Jul 24, 2026

On XXX, my wife, who is [XXX] pregnant, was driving our brand new 2026 Toyota RAV4 Plug-In Hybrid (approximately 20 miles on the odometer) at 45 mph on a highway when the vehicle experienced a sudden loss of propulsion. What failed: The hybrid powertrain system shut down while the vehicle was in motion. The instrument cluster displayed "Hybrid System Malfunction Do Not Tow This Vehicle" along wit... Read more

Incident date: Jul 22, 2026

This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I... Read more

Incident date: Aug 10, 2026

Fuel Pump Power Control Module failed. GM Part Number: 13554821 My vehicle immediately became immobilized in a lane of traffic. The engine would crank but not start. It appeared that no fuel was pumped. This was confirmed with engine code P149F. GM diagnostic code P129F indicates a Fuel Pump Driver Control Module (FPDCM) fuel pump speed signal fault… My vehicle with 51,000 miles was serviced on ... Read more

Incident date: Jul 18, 2026

On August 10, 2026, I conducted a recall search on NHTSA website for my 2024 Bronco Sport Big Bend edition. The search showed the following recall : JUL 16, 2025 Manufacturer Recall Number 25S76 NHTSA Recall Number 25V467 Recall Status Recall Incomplete, remedy not yet available Summary ON YOUR VEHICLE THERE IS A POSSIBILITY THAT A FUEL INJECTOR MAY CRACK, WHICH MAY RESULT IN FUEL ACCUMULATING ON... Read more

Incident date: Jul 20, 2026

The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.

Incident date: Aug 10, 2026

Was traveling home and started losing power going up a hill on XXX. The truck was surging, the check engine light came on and an audible warning of no (low?) oil pressure. The truck shut off on a busy interstate highway and barely got onto the shoulder. The tow truck driver had to lay on the ground with part of his body in the lane of travel to place "skids" under the rear tires because there is n... Read more

Incident date: Jul 3, 2026

The high-voltage battery system (this is a plug-in hybrid) began intermittently displaying a "battery not properly charging" warning approximately 6 months ago; the issue would resolve after plugging in and charging. On July 14, 2026, while driving, the vehicle displayed a "critical battery failure - pull over immediately and drive slowly" warning. The driver pulled over and shut off the vehicle; ... Read more

Incident date: Nov 3, 2025

Multiple times the truck has stopped running while driving. Once one the highway, once in an intersection, another time in a parking lot. It has not started when I have tried to turn it on. All the times I have called AAA. They have checked the battery and there is no battery issue. Twice AAA has come out, once the police have come and sat behind the truck to keep me safe. After about 10 minutes... Read more

Incident date: Aug 6, 2026

AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. ... Read more

Incident date: Jun 25, 2026

I was on the freeway in the fast lane approaching a tunnel and vehicle came with warning vehicle shutting down. Code DL_a063. Vehicle stopped in fast lane would not move to shoulder. No prior warning there was any issue. State police came and had vehicle towed. Lucky the car behind me was able to stop in time.

Incident date: Dec 19, 2025

I am reporting a safety concern involving the transmission in my 2022 Ford Bronco Sport equipped with the 1.5L engine and 8-speed automatic transmission (8F35). I purchased this vehicle new in May 2022 with approximately 6 miles on it. At approximately 83,000 miles, the vehicle displayed a “Powertrain Malfunction/Reduced Power” warning through FordPass. The notification stated that a transmis... Read more

Incident date: Aug 1, 2026

On XXX, at approximately 6:30 PM, my wife was driving our 2025 Hyundai Santa Fe Hybrid on [XXX] when the vehicle suddenly lost propulsion power. It would not accelerate past approximately 55 mph. With the accelerator pedal pressed fully to the floor, the vehicle did not gain speed. I drove the vehicle myself the same day, immediately after she arrived home, to verify the problem, and I reproduced... Read more

Incident date: Aug 8, 2026

While stopped at a traffic light, my 2021 Ford Expedition began running rough. When the light changed and I accelerated through the intersection, the vehicle experienced a severe loss of engine power and barely made it through the intersection. After I pulled off the roadway and released the accelerator, the engine stalled. I was able to restart the engine once while applying approximately one-qu... Read more

Incident date: Aug 9, 2026

Wife was going to the store engine lost power and died prior to that steering got loose like trying to turn itself, towed to dealer inspected dealer cleaned throttle returned vehicle after cost of 807.00 and drove van to church tailgate would not open without vehicle running, got home turned off windshield washers operated brittle with key off, remote key system problem displayed also hill hold, b... Read more

Incident date: Aug 8, 2026

Discovered (06/08/26) that the engine would not turn over without the accelerator being pushed down when warm from driving after resting 30-60 minutes. Car was taken to Capital Subaru. No codes were triggered. The throttle body was cleaned. No change. The Crankshaft Position Sensor was replaced, the ECU was reprogrammed, then the EVAP Purge Valve was replaced. A bottle of fuel injector cleaner wa... Read more

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Vehicle Safety

Consumer Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog