Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Aug 13, 2021
Our motor has been consuming a lot of oil, we were told that Hyundai knows about the issue and that there is nothing they can do. We got sold a poor excuse of a warranty in which they never told us that the warranty would not cover oil consumption, but we have the “best” warranty they had. Our car has died GOING DOWN THE ROAD WITH MY 4 kids and WIFE! Cars had to swerve to avoid a collision, 5 ... Read more
Incident date: Feb 1, 2025
In early May 2023 I was driving my 2018 Elantra vehicle on the expressway. I had hot an area where there was traffic and had to slow down and move along with the speeds everyone else was going. When I slowed down my engine quit. Everything turned off and the car was stalled. I was able to turn the car back on and start the engine but there was a loud knocking sound coming from the engine and when ... Read more
Incident date: Nov 1, 2025
I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic.... Read more
Incident date: Oct 27, 2025
High pressure fuel pump Stalling almost caused an accident Yes the problem has been confirmed by BMW BMW has inspected the component Check engine light and drivetrain errors BMW replaced a high pressure fuel pump and fuel system in 2019, see attachment. I was not notifies of the 2021 BMW recall for the high pressure fuel pump. The high pressure fuel pump fail in 2025, see attachment at around ... Read more
Incident date: Nov 1, 2025
My car lost roughly half its power while traveling in heavy traffic on the interstate. The engine light in the lower left hand corner of the dash began blinking at the same time. I was able to get off the interstate whereupon I turned the car off and then restarted it. This cured the problem and it has not happened in the week since. No one has inspected the problem, but I have an appointment ... Read more
JEEP
GRAND CHEROKEE
(2019) - FUEL/PROPULSION SYSTEM
Nov 1, 2025
Incident date: Nov 1, 2025
I had been having issues with my vehicle randomly stalling out when I would start it and put it into reverse. It also was hesitating during acceleration at times. On 9/2/25 I took it to a Nissan dealership for these issues and was told they couldn’t find anything wrong. I specifically asked if it could be related to the recall I had just received notice about in the mail and was told ‘probably... Read more
Incident date: Oct 29, 2025
Hyundai is ignoring the fact that many Ioniq 5 have an ICCU defect that happens without warning and can leave you stranded with a bricked car that you can’t drive. They have a software recall for it that I had performed at the dealer. This did not solve the problem because it failed yesterday and I was stranded far from home. They continue to put this same part in the 2025 model. I have a 2024. ... Read more
Incident date: Oct 24, 2025
Due to a faulty PCV valve, the entire engine wiring harness needed to be replaced at 69,000 miles. The valve cover and camshafts were replaced, engine components were reassembled with mandatory bolts and gaskets. Lower timing cover was leaking on the passenger side due to the faulty PCV valve and the Caracole canister and leak detection pump. These were replaced along with the canister due to oil ... Read more
CHEVROLET
SILVERADO 1500
(2020) - FUEL/PROPULSION SYSTEM
Oct 31, 2025
Incident date: Oct 29, 2025
Follow-Up to Complaint #11696210 This is a formal update to my original safety complaint regarding my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), which suddenly decelerated from 50 mph to 10 mph on October 11, 2025 — a terrifying incident that occurred immediately after an over-the-air (OTA) Uconnect software update. Since submitting the original complaint, Jeep/Uconnect confirmed that my vehicle wa... Read more
FORD
MAVERICK HYBRID
(2023) - FUEL/PROPULSION SYSTEM
Oct 31, 2025
Incident date: Oct 10, 2025
Leaking fuel line due to deterioration of plastic liner in fuel line.
Incident date: Apr 1, 2025
The car have a Big vibration when speed up over 45 MPH
TOYOTA
HIGHLANDER
(2020) - FUEL/PROPULSION SYSTEM
Oct 31, 2025
Incident date: Sep 18, 2025
I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward a... Read more
Incident date: Oct 25, 2025
The Honda High Pressure Fuel Pump Recall is an ongoing and critical safety campaign impacting numerous Honda and Acura models primarily from the 2017-2022 model years. The defective fuel pump component can fail unexpectedly, causing sudden loss of engine power while driving, significantly increasing the risk of a crash or fire. I am the manager and co-owner in an automotive mechanic workshop in M... Read more
Incident date: Oct 25, 2025
Two separate times over the last year I’ve had a fuel injector go bad after using the auto start feature in semi colder temperatures. I’m not sure if the auto start has something to do with it but seems to be a cold weather issue.
Incident date: Oct 6, 2025
The engine and turbo system failed in my 2017 Infiniti Q50 Signature Edition (VIN [XXX] ). The vehicle remains at CarMax Naperville, where it has been since March 2025. Internal repair orders show CarMax performed two failed inspections in August 2020 before selling the vehicle as “CarMax Certified” on September 3, 2020. The vehicle should not have passed certification. Shortly after purchasi... Read more
JEEP
GRAND CHEROKEE
(2020) - FUEL/PROPULSION SYSTEM
Oct 31, 2025
Incident date: Sep 10, 2025
Fuel lines leak around fuel tank, causing a fuel smell around the vehicle and a major fire hazard
JEEP
GRAND CHEROKEE
(2020) - FUEL/PROPULSION SYSTEM
Oct 31, 2025
Incident date: Sep 10, 2025
Vehicle arrived with windshield chip, transport company provided proof happened before transport. Brake failure on first use after delivery. Reduced-propulsion warning triggered. Both passenger-side door locks failed. Center-console power and data failed (replacements pending). Rear and passenger-side cameras blurry (replacements pending). GM manufacturer buyback vehicle. Safety defect occurred im... Read more
Incident date: Sep 1, 2025
Traveling on Highway at 65 mph the vehicle suddenly lost speed and would not respond when my foot pressed on the acceleration pedal. I made it off the freeway to the exit. I turned the EV off and on and the car accelerated until I came to a stoplight. Again the car acceleration pedal would not respond. I put on my flashers and returned to the vehicle. I turned the car off and restarted it and was... Read more
Incident date: Aug 26, 2025
This vehicle continues to randomly stall upon acceleration from a dead stop. There have been numerous times this has created a near- miss accident. It has been in for service on several occasions since owning it with no resolve. This issue has been ongoing since owning it and only getting worse. Current mileage is approx 23,000 miles.
Incident date: Aug 20, 2025
While accelerating car jerks at times. At time car will go in limp mode I’ll have to safely try to get to side of road turn car off. Restart and continue driving. I’ve changed spark plugs, coil packs, turbo, fuel injectors, fuel pump and battery. I continue to put money into my car and nothing helps.
Incident date: Dec 31, 1969
Engine failure in 2023. Paid 15,600 to have engine repaired and gm is denying reimbursement because repairs not done at dealership and vehicle is too old is what they are giving me for reasons for denial.
TOYOTA
HIGHLANDER
(2019) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Oct 1, 2025
the fuel guage on the dashboard shows inccurate infroamtion. I filled up the tank and went out of city. Once I came back home, next morning it was showing full tank. I was unsure about the quantity left, i filled up the tank and it was almost 11Gallon missing but it was showing full even on the gas station. It was fixed after a while but again today, it shows the full tank on dashboard but I saw h... Read more
Incident date: Mar 6, 2025
EVAP blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. EVAP blocking valve also should last the life of the vehicle.
GRAND DESIGN
MOMENTUM
(2020) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Aug 16, 2025
I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety pro... Read more
Crash
LAND ROVER
RANGE ROVER
(2017) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: May 30, 2024
The fuel pump has failed and causes my car to loose power after the car has started. This is able to occur while operating the vehicle and results in immediate loss of power. This component has been inspected by an auto mechanic and will be looked at by the Ford dealership. A check engine warning appeared on 27Oct2025. However, my vehicle had been showing symptoms starting as early as Nov 2023. Th... Read more
TOYOTA
CAMRY HYBRID
(2025) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Oct 30, 2025
The rear brake at 4MM at 32K miles at the time of OIL change at dealer and front BRAKE still have 7MM, as a mechanical engineer, I know this should not happen. also while driving, there is high freq metal sound, I have notified the dealer every time I went to oil change, they confirmed it is fine but I do not feel safe. 2nd issue is the powertrain system feels no power while climbing hills and t... Read more
MERCEDES-BENZ
GLC 300
(2020) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Oct 30, 2025
It seems that for about 30 years some corvettes are prone to leaking fuel onto the exhaust due to the fuel crossover pipe loosening over time. I understand my issue has happened 26 years after the vehicles release and it’s possibly just normal wear and tear at this point. But the more I read on forums about issues like this happening within only a few years of purchase from new makes me think GM... Read more
GMC
SIERRA 1500
(2025) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Feb 1, 2025
Nationwide known cylinder head issues. Cylinder head work needing replaced.
Incident date: Oct 21, 2025
On Wednesday 10/21 at approximately 11:30pm I was traveling on the Clearview Expressway. While changing from the middle last to the left lane at 20mph due to a construction merge with some traffic. When trying to accelerate the truck lost all throttle power and my speed quickly dropped to 12mph before throttle response came back. No noticeable or harsh change of gear for this episode.
FORD
MAVERICK HYBRID
(2023) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Jul 1, 2025
On Tuesday 10/21 at approximately 4:30pm I was on the Grand Central Parkway traveling about 50mph. When trying to accelerate the truck lost all throttle power and I quickly lost speed down to 40mph before throttle response came back. There was a noticeable change in gear upon throttle resuming.
FORD
F-150 HYBRID
(2023) - FUEL/PROPULSION SYSTEM
Oct 30, 2025
Incident date: Oct 20, 2025
On Saturday 10/18 I was traveling about 60mph on the Long Island Expressway at approximately 12:30pm when I went to accelerate to pass a vehicle. Immediately upon pressing the accelerator the truck lost all throttle power and I quickly lost speed down to 45mph before throttle response came back. The truck harshly went into gear once throttle power resumed.
Incident date: Apr 5, 2024
I was in my driveway, I placed the vehicle in reverse backed out normally, when I put it into Drive I let go of the brakes, I did not press the accelerator pedal, and the truck instantly accelerated while in electric mode. The acceleration was so quick that I slammed the brakes and the tires gripped the ground but I could not stop it in time and I hit a cement pylon. That same day, later in the ... Read more
Crash
Incident date: Oct 20, 2025
Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.
Incident date: Jul 15, 2025
I've been having issues with my car since I bought it. I've taken the car in for the Power Train System, and the codes that come up are P0456 and P2421. This car has a mind of its own. I've driven it and it started lagging, and I went into limp mode just crossing a 2 way stop with ongoing traffic. I don't understand how VW doesn't address this problem when I know that if anyone were in my shoes, t... Read more
Incident date: Jan 19, 2024
In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, ... Read more
LAND ROVER
RANGE ROVER SPORT
(2020) - FUEL/PROPULSION SYSTEM
Oct 29, 2025
Incident date: Oct 15, 2025
My 2022 Ford Bronco has two active recalls for low pressure fuel pump failure and front seat height-adjust pivot bolt and link replacement with no available remedies. This vehicle has gone thru numerous recalls which I believe this poses a safety and financial hardship.
Incident date: Oct 29, 2025
My wife was driving down the road and all of a sudden the car just shut off and wouldn’t start back up. She called me and I went to her and tried to get the started with no progress so I called a tow truck to come pick it up and come to the mechanic shop to have it fixed. They run a diagnostic test on it and it was the fuel module. Called the gmc in my town and the said it was not covered under ... Read more
MERCEDES-BENZ
GLS 550
(2019) - FUEL/PROPULSION SYSTEM
Oct 29, 2025
Incident date: Oct 3, 2025
NHTSA Recall 25V467 was issued in July 2025. It has been over 3 months of constant fear for under-hood fire from possible fuel injector crack. My family's safety has been at risk long enough, this needs a permanent fix please!
Incident date: Oct 29, 2025
P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in all the cars excluding 2014 starting at 2015 vehicles making us pay over $2000 for a fix supposed to be free being that it's all mercedes even the year before Should be a recall along with the hundreds of thousands of people with same issue online same car.
Incident date: Dec 31, 1969
I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and would have crashed into the cinderblock wall had there not been a supporting post on the building and a... Read more
Crash
2 injured
Incident date: Oct 28, 2025
Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what
Incident date: Oct 5, 2025
While driving and idling, my 2023 Chevrolet Silverado 1500 High Country equipped with the 6.2L v8 engine began experiencing a persistent audible ticking/clicking noise from the engine bay, rough idle during cold starts, and noticeable/abnormal engine vibration. Shortly after, the check engine light came on. When scanned, diagnostic codes P0304 (Cylinder 4 Misfire Detected) and P050D (Cold start Ro... Read more
DODGE
GRAND CARAVAN
(2019) - FUEL/PROPULSION SYSTEM
Oct 28, 2025
Incident date: Oct 28, 2025
BMW N63 Engine Powertrain Issues 2012 535i The N63 engine, utilized in various BMW models including the 2012 535i, has been subject to multiple customer complaints regarding premature timing chain wear and other powertrain-related issues. This led BMW to introduce a "Customer Care Package," detailed in Technical Service Bulletin (TSB) B110614, to address the concerns reported by multiple owners an... Read more
Incident date: Sep 1, 2025
Leak on gas pump
Incident date: Aug 1, 2025
On October 11, 2025, while traveling approximately 50 mph, my 2024 Jeep Wrangler 4xe suddenly and without warning lost motive power. The vehicle rapidly decelerated to around 10 mph. Thankfully, no vehicle was immediately behind me; had there been, a rear-end crash likely would have occurred. I was able to pull to the shoulder and had to completely shut down and restart the vehicle to temporarily ... Read more
Incident date: Oct 26, 2025
We have had this truck a total of two months. The dealer told us that there were not recalls on it, come to find out there are two. The recalled part froze up and shattered that shot metal shavings all through the fuel system. This caused the truck to lose all power and shut down on a busy road which could have led to a major accident had it not been after rush hour. After towing the truck to a re... Read more
Incident date: Oct 12, 2025
10/25 I was traveling, and my car sudden loss of power, while in traffic.. almost causing accident. 10/28 I was traveling on interstate, and my car sudden loss of power, while in traffic.. almost causing accident. This is ridiculous.. When I hit the gas sometimes, feels like it fluttering and jerking. I’ve reported multiple times over the years and this one having hesitation when driving t... Read more
Incident date: Mar 3, 2025
In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has onl... Read more
Incident date: Aug 1, 2025
VIN: [XXX] Current Mileage: 70,440 Vehicle: 2018 Lexus LS500 In November 2021, I purchased this vehicle with approximately 19,000 miles. Routine maintenance was performed every 7,500 miles. At approximately 44,000 miles (in 2023), the vehicle experienced severe engine failure following warning lights for Parking Support Brake Malfunction, Secondary Collision Brake System Malfunction, Check Engi... Read more