Consumer Safety Complaints

Incident date: Mar 26, 2025

Daytime running light strip (LED) on the passenger side stopped working at about 70,000 miles. The main daytime running light also does not work on that side. ONLINE FORUMS ARE FULL OF THIS VERY SAME COMPLAINT, most failing at about 50-60k miles. The LED strip is housed within the entire headlight assembly, so the repair is around $2,000. The part alone is $995 from VW. There is no option to sim... Read more

Incident date: Mar 30, 2025

The LED day time running lights have started to go out. They are completely out in the passenger side and one of the two out on the drivers side. Unsafe once all are out. These lights can not be replaced as the whole housing for 2k each side. So 4k to fix a safety issue of daytime running lights.

Incident date: Mar 28, 2025

The rear race track rail has water build up at the bottom of it and it fried the lights so they don’t work anymore.

Incident date: Mar 28, 2025

Simply put, the headlights repeatedly blow out with no apparent reason found. Bulbs have been changed multiple times personally and by professionals -- both headlights went out nearly simultaneously in September of 2024 and I replaced the bulbs myself, assuming it was a fluke or the bulbs had simply aged out. At the beginning of March, 2025, the passenger-side bulb went out again and I brought it ... Read more

Incident date: Mar 28, 2025

I have owned a 2022 BMW M240i for a few years now, and as it ages out of warranty, I have replaced both headlights a total of 4 times. I fear additional pairs will be required as unfortunately these headlights tend to crack from regular driving. I have spent a few hours on a couple different M240i user generated resources, and there are several reports of this model's headlights cracking either du... Read more

Incident date: Mar 25, 2025

I'm [XXX] so not much night driving. The other night I left a meeting when I turned on headlights one is pointing down. Difficult to see and hard to stay between the lines. My vehicle has never ben in an accident nor had lights repaired. Checking online I see this is a problem for many Tahoe, Suburban and Yukon owners and perhaps even pickup trucks. In my opinion this represents a serious safety ... Read more

Incident date: Jan 5, 2025

The taillights leak, fill with water, and the bulbs short out. When this happens, the rear lights (taillights, brake lights reverse lights, turn signals) stop functioning. This occurs on a taillight for a vehicle that has never had an accident. I went to the dealer and asked them to fix this, suggesting it should be covered for free because it is a safety hazard. I mentioned that I have notic... Read more

Incident date: Feb 14, 2025

DRL’s stopped working

Incident date: Oct 18, 2024

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the rear light bar was flickering intermittently. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the failure persisted. The contact stated that the failure had occurred increasingly, and the vehicle was taken back to the dealer, where it was... Read more

Incident date: Dec 6, 2024

The 2015 Volkswagen Beetle was in a minor accident that was rear-ended by another vehicle. No one was injured. The other party claimed responsibility and the vehicle was repaired and the other party paid for the repairs. The problem is with Volkswagen not having the OEM safety equipment available to complete the repairs. The specific part is a spoiler attached to the rear trunk lid that increa... Read more

Crash

Incident date: Jan 1, 2025

On 1/1/25 around 5PM when it was getting dark, I was driving in my 2022 Toyota Venza LE on the highway in the rain when all of a sudden my left headlight off, windshield wipers stopped working and experienced a host of other electrical issues - engine temp doesn't read, apple carplay stopped talking to device, side mirrors lost power, traction control disabled. It was very dangerous as I lost vis... Read more

Incident date: Jan 2, 2025

Drivers side DRL out causing a safety hazard for other drivers

Incident date: Mar 26, 2025

While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mod... Read more

Incident date: Feb 4, 2025

Passenger side head light and maker light are allowing water to enter the housing and fogging up the lens/headlight reducing effectiveness. Driver side is OK This has been happening for several weeks getting worse

Incident date: Mar 25, 2025

The airbag light is staying on, the horn is not working, inoperable steering wheel buttons (for switching between dashboard options like mileage, temperature, and information) as well as radio and cruise control buttons. Occasionally, all dashboard lights will come and and flicker, the dome light and all interior lights will flicker as well for a few seconds. I believe the Jeep is affected by the... Read more

Incident date: Mar 25, 2025

Getting random notifications on my dashboard to “Check Headlamp System” however I’m not seeing no any problems. I’m no mechanic by any stretch but from my perspective, the headlights work just fine. I have searched online for similar owner complaints and have found numerous forum posts from other ford explorer platinum owners. All of them stating they have taken it to the dealership. T... Read more

Incident date: Mar 16, 2025

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the ve... Read more

Incident date: Dec 30, 2018

I reported my steamed up headlight assemblies to NISSAN while performing oil change and tire rotations early on after my purchase which was 12302016 so end of year model clearance. The moisture in the headlamp affected night visibility. Felt safety concern but told the small weep hole was part of the product design. Why would any manufacturer put a weep hole on the headlamp if it is sealed w/ gas... Read more

Incident date: Mar 12, 2025

After less than 500 miles, the right rear turn signal has failed. i think it is blinking but it is not. When changing lanes, other drivers have blown their horn at me.

Incident date: Oct 10, 2024

The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software upda... Read more

Incident date: Mar 24, 2025

Part of the subframe is corroded already and the engine cradle has begun to break, the control arm has begun to move where it meets the engine cradle and I now need to have the vehicle repaired. Previously the lower engine mount fell out of place due to the threads that kept it attached to the subframe were worn out due to corrosion and was causing the vehicle to vibrate violently. This issue has ... Read more

Incident date: Jan 1, 2025

The dealer did not fix the recall item on my truck as posted here. The dealers service department confirmed with me on multiple occasions that the recall was not fixed as annotated, but since the dealer was paid for the recall (because it was posted to the system) I am still on a waiting list for them to coordinate how to do the recall work (that was already paid for, what?). I would just like t... Read more

Incident date: Mar 1, 2024

Headlights do not put out enough light to see anything at night. Replacing light bulbs, and ensuring that headlight housing was clear ( not cloudy ) does not fixt the issue. Without using high beams it is difficult to see, but that would also cause hazard for oncoming traffic.

Incident date: Mar 4, 2024

The reflective material inside the headlight fixtures in this vehicle have degraded so severely the low beams don't illuminate the road well enough to drive it at night. This is a manufacturer defect that has been confirmed by the Acura dealership we took it to for repair. They told us the cost to replace both fixtures is ~$2,500, which we could not afford. This is a huge safety issue, one that pr... Read more

Incident date: Aug 5, 2024

Error front left side marker light defective error message but no issue with the actual marker light. To be clear the marker light is operating perfectly as noted by my dealer. It is a known system error code malfunction and exact issue for my vehicle year and make - recall code 97cb. I contacted Audi and they claim my VIN was not impacted by the production line issue but obviously that is not tru... Read more

Incident date: Feb 18, 2025

Vehicle lost electrical power to multiple systems- Instrument cluster did not display any information- could not tell the speed of the vehicle, how much fuel was in the vehicle, gauges for coolant, oil, etc. were non-existent, did not have use of turn signals, hazard lights, blind spot indicators, did not have use of wipers, heating/cooling and defrost, could not tell what gear vehicle was in, cou... Read more

Incident date: Feb 11, 2025

The low beams went out and you have to replace the entire front lighting assembly.

Incident date: Jun 15, 2023

The headlights and high beams are dim . When the high beams are on other cars oncoming are not affected as they never flash their lights because my high beams seem as though they are just headlights. Also the fact that the high beams shine like headlights, there is no option for brighter lighting which makes it hard to see far ahead. I live in a rural location off of a narrow highway with down slo... Read more

Incident date: Mar 20, 2025

This issue closely resembles Audi recall campaign 97cb (NHTSA campaign id 16v642000), with details available at [xxx] . In my case, the marker light itself is functioning properly, but the vehicle is displaying a false error message: "front right side marker light defective. " this poses safety risks because the erroneous warning distracts drivers from the road and could lead to the system failing... Read more

Incident date: Mar 21, 2025

Due to regenerative braking, the brake lights dont go on when they should, or they go on when they shuldnt. This is well documented at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 22, 2025

We’ve had our 2024 Nissan Versa that is an automatic transmission for over a year now and there has been some minor issues like headlights getting brighter as you accelerate, sometimes when it’s colder outside I’ve had the auto lights not work because of the Advanced Driver Assistance Systems lights would pop on like they not working anymore. The heat seems to take FOREVER to get warm. Now t... Read more

Incident date: Apr 5, 2024

Driver's side tail light has moisture within the housing and intermittently fails to work. This is a similar issue to the light bar across the tailgate that was recalled and repaired, but Ford has no open recall on the tail lights. Dealership estimated a $3000 repair with no admission of manufacturer's defect. Obviously a non functioning tail light/turn signal is a safety risk and also opens the d... Read more

Incident date: Mar 2, 2024

I am writing to formally document and express serious concern regarding a lighting issue with my Mercedes-Benz EQS, which presents a significant safety hazard for both me and my family. Since December 2024, I have been facing a recurring problem with a dark shadow or image that appears while driving, particularly noticeable after dark. This shadow often resembles the shape of a person and unexpec... Read more

4 injured

Incident date: Mar 21, 2025

DRL on left side does not work. After looking online it looks as if this is a common issue and most likely 2021 models are no longer working. It is safety hazard due to it being a light.

Incident date: Apr 25, 2024

I have had mi car in multiple shops and been told they can’t repair my headlights. The bulb keeps blowing and now the headlight highbeam doesn’t work and my state inspection is coming up next month and the corporate office says there nothing they can do till the part is available. I need my car fixed for my safety and my family’s safety. I don’t know what else to do

Incident date: Mar 21, 2025

I am filing a complaint regarding a serious safety defect in the 2014-2023 Dodge Durango racetrack taillight assembly. The taillight allows moisture intrusion, leading to electrical failures, overheating, and potential fire hazards. This issue is the subject of a class action lawsuit [XXX] , et al., v. FCA US LLC), yet Dodge has not taken action. Key Safety Concerns: Fire Hazard: Electrical sho... Read more

Incident date: Dec 21, 2024

At first,unknown, All problems are in the Tailgate,of which you cant see while driving. Tailgates are designed to be used. First ,the backup camera went out, then the third brake light went, and you can ONLY SEE when backing up to a Large picture window-also,parking light R/S in tailgate is out. NOW, I asked my granddaughter to open the tailgate when the car is LOCKED, and it OPENS- (Security) I... Read more

Incident date: Mar 21, 2025

The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still won’t work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with t... Read more

Incident date: Oct 1, 2024

I am the original owner of my 2014 Acura RDX. The main headlights are failing and not emitting enough light making it extremely unsafe to drive. I installed brand new Sylvania H11 Xtravision bulbs. There was no change to the light emitted from the headlight. There is no damage or leakage to the headlights. I believe the headlight assembly reflector is failing inside the headlight and is defec... Read more

Incident date: Mar 8, 2025

All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THANK Goodness for AAA. I was told this happened because of a plug in wiri... Read more

Incident date: Mar 19, 2025

In the last year I have had to replace my headlight bulbs at least 3 times on each side. My yearly mileage is only around 9,000-10,500. The body shop has tried different brands of bulbs, tried not having the automatic light setting on and only turning on when needed, etc. Nothing seems to correct the issue and once I had them both go out within the same week. They go out so frequently that the sho... Read more

Incident date: Jan 1, 2021

Third brake light seal leaking causing electrical connecs to corode and loose connection rendering the third brake light to stop functioning.

Incident date: Mar 14, 2025

Tailgate light bar was replaced under safety recall due to concern of moisture getting into housing. Replacement bar now shows signs of water in light bar after rain storm. Both red and reverse lights are flickering.

Incident date: Apr 10, 2014

Low Beam Headlamps are very dim-hard to drive at night because of low visibility

Incident date: Mar 18, 2025

the seal around my driver side rear light is not sealed correctly there is water precipitation in my lamp

Incident date: Mar 17, 2025

the part number is not listed specifically on extended warranty and my car doesn’t have bulbs so the whole headlight assembly has to be replaced and dealer won’t input it as concealed headlight module keep using part number and this is 2nd time having issue. the first time it was covered under warranty and now they don’t want to and it was same issue

Incident date: Mar 15, 2025

2024 Atlas SEL model does not have illuminated controls on the information system below the display. while trying to adjust settings at night it is possible to hit other vehicle functions and potentially get unwanted results that could result in destractions and unsafe driving such as accidentally deactivating the drive assist and driving mode buttons below. VW fixed the issue in 2025 but should... Read more

Incident date: Mar 17, 2025

The center brake light went out on my Jeep around 30000 miles. I don’t know when it went out, but it’s an obvious safety concern and common problem with Jeep Gladiator’s. My vehicle is outside warranty of warranty, but a search of a Jeep forum reveals the dealers covered some folks under warranty but not others. My dealer wants $330 to fix what is obviously a defective part of a key safety... Read more

Incident date: Jul 17, 2024

The contact owns a 2010 Chevrolet Malibu. The contact had been informed by other drivers that the brake lights failed to illuminate as intended while driving. Additionally, the contact stated that the brake lights randomly illuminated while driving. The traction control warning light was illuminated intermittently, causing the cruise control to become inoperable. The contact stated that as an inde... Read more

Incident date: Mar 13, 2025

The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer ... Read more