Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
Incident date: Aug 3, 2020
THE SUNROOF LEAKS AND WATER POURS DOWN FROM THE FRONT OVERHEAD LIGHTS ONTO THE DASH, INTO THE RADIO AND SEEPS INTO THE FRONT CARPETS. THIS HAPPENS ANYTIME THERE IS RAIN, WHETHER THE CAR IS STATIONARY OR MOVING.
FORD
EXPEDITION
(2003) — EXTERIOR LIGHTING
Oct 18, 2020
Incident date: Oct 17, 2020
LOSS OF HEADLIGHTS WHEN USING AUTO CONTROL, SINCE THIS IS AN 03' I BELIEVE HEADLIGHT CONTROL UNIT IS BAD AS THIS SAME UNIT WAS RECALLED ON MY 03' CROWN VICTORIA
Incident date: Aug 28, 2020
VERY DIM LIGHTS , I CAN NOT SEE ANYTHING IN THE DARK
Incident date: Sep 1, 2020
THE HEAD LIGHTS GIVE OFF A VERY LOW DIMMING OR A LOW BEAM OF LIGHT. WHICH I CANT SEE THE LINES INSIDE OF THE ROAD OR DIVIDING LANES. THE OUT SIDE GLASS THAT COVERS THE LIGHT IS CLEAR AND NOT DAMAGED.I HAVE TO USE MY BRIGHT LIGHT TO DRIVE EVERYDAY CONDITIONS. IKNOW OF OTHERS CADILLIAC OWNS WHO HAS ALSO EXPERIENCES THIS ISSUE. THIS IS A SAFETY ISSUE OF LIFE AND DEATH!! ON COMING TRAFFIC SOMETIMES B... Read more
Incident date: Oct 16, 2020
I BOUGHT THE USED CAR ABOUT ONE MONTH AGO. I WAS EXTREMELY HAPPY WITH THE CAR UNTIL I HAD TO DRIVE IT ONE NIGHT. IT WAS LIKE DRIVING A CAR AT NIGHT USING ONE 6 VOLT BATTERY OPERATED FLASH LIGHT FORR THE LOW BEA M HEAD LIGHTS.. AFTER REVIEWING THE MASSIVE ON LINE COMPLAINS, I CALL CADILLAC DIRECT AND ASK FOR HELP. THEY SUGGESTED I TAKE IT TO A GMC DEALERSHIP IN MCKINNEY TEXAS. I WAS TOLD THEY CO... Read more
Incident date: Aug 1, 2020
VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.
Incident date: Aug 1, 2020
ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS
Incident date: Oct 1, 2020
PASSENGER LOW BEAM HEADLIGHT BURNED OUT 6 TIMES AND HAD TO BE REPLACED EACH TIME. DRIVER'S SIDE LOW BEAM BURNED OUT TWICE AND REPLACED EACH TIME. BOTH HEADLIGHTS WERE REPLACED EVERY TIME ONE WENT OUT. THIS WAS DONE TO BE SAFE AS IT IS DIFFICULT AND TIME CONSUMING TO REPLACE. CURRENTLY DRIVER'S SIDE IS VERY DIM AND PASSENGER SIDE IS OUT AGAIN AND VEHICLE CANNOT BE DRIVEN AT NIGHT. LIGHTS HAVE GONE ... Read more
Incident date: Oct 9, 2020
THE DRIVER'S SIDE HEADLIGHT ON MY 2008 PRIUS GOES OUT PERIODICALLY WHEN DRIVING BUT, TO DATE, NOT WHEN STATIONARY. I RECENTLY DROVE TO TEXAS AND BACK AND THIS DIDN'T OCCUR ON THE HIGHWAY OR COUNTRY ROADS. IT SEEMS TO ONLY HAPPEN IN CITY STOP-AND-GO DRIVING, BUT I CAN'T BE SURE. IF NOTICED, BY TURNING THE LIGHTS OFF AND ON IT COMES BACK ON BUT IT'S NOT ALWAYS NOTICEABLE. INFORMATION ONLINE INDICATE... Read more
Incident date: Oct 15, 2020
TESLA REBOOT WHILE DRIVING ON A FREEWAY! SUPER SCARY EXPERIENCE DRIVING HOME ON COLD AND RAINY OCTOBER NIGHT IN MY ONE YEAR OLD 2019 MODEL X. I TURNED ON MY AUTO-PILOT AND WITHIN FEW SECONDS, THE DASHBOARD AS WELL AS THE SPEEDOMETER TURNED BLACK. THE DASHBOARD TURNED DARK, LIGHTS OUT, AND THE CAR SEEMED TO BE FREE ROLLING AT A HIGH SPPED ON THE FREEWAY...NO INDICATORS, NO SPEEDOMETER. NOTHING.... Read more
Incident date: Jan 31, 2020
MY WIRING HARNESS ON BOTH THE FRONT AND BACK HEADLIGHTS AND TAILLIGHTS KEEPS BURNING. I HAVE REPLACED THE DRIVER HEADLIGHT, AND ALL BULBS ALL AROUND THE CAR. IVE EVEN CHANGED OUT THE CONNECTOR ON THE BULB OF THE HEADLIGHTS AND NO MATTER WHAT I DO THE WIRE ON THE WIRING HARNESS KEEPS BURNING AND WHEN I USE THE TURN SIGNAL SOMETIMES ALL THE LIGHTING IN MY CAR BLINKS
CHANGZHOU NANXIASHU
2575
(2006) — EXTERIOR LIGHTING
Oct 16, 2020
Incident date: Sep 16, 2020
HARBOR FREIGHT TOOLS HAS NOT RESPONDED TO A COMPLETED RECALL CARD SUBMITTED TO THEM ON 9/16/2020 FOR A REPLACEMENT TRAILER LIGHT KIT AND I CONTINUE TO OPERATE THE TRAILER WITH DEFECTIVE LIGHTING. I HAVE RESUBMITTED THE RECALL CARD THIS TIME TO [email protected] AND [email protected]
VOLKSWAGEN
JETTA
(2011) — EXTERIOR LIGHTING
Oct 16, 2020
Incident date: Oct 1, 2020
THE LOW BEAMS ON DRIVER AND PASSENGER SIDE HAVE FAILED 12 TIMES AND REQUIRED ME BUYING NEW H7 BULBS. THEY HAVE ON 3 OCCASIONS WENT OUT SIMULTANEOUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THE REAR TAIL LIGHT ALSO RANDOMLY TURNS OFF, REQUIRING OPENING AND SHUTTING THE TRUNK TO GET IT TO COME BACK ON OR SHUTTING OFF THE CAR AND RESTARTING IT TO GET THE TAILLIGHT BACK ON. THIS HAS BEEN OCCURRING ... Read more
Incident date: Oct 12, 2020
BLINKER LIGHTS AND WINDOWS NOT WORKING. I WAS NOT DRIVING WHEN I NOTICED THE PROBLEM. I WAS PULLING OUT OF MY DRIVEWAY BUT DID NOT PROCEED WHEN I NOTICED THE WINDOWS AND LIGHTS WEREN'T WORKING. BOTH BLINKER AND HIGH BEAMS ARE NOT WORKING.
Incident date: Jul 1, 2020
THE LOW BEAM DRIVERS HEADLIGHT HAS BECOME VERY DIM. THE BULBS WERE REPLACED WITH THE SAME HALOGEN TYPE, BUT THERE WAS NO DIFFERENCE. THE HEADLAMP APPEARS TO BE CLOUDED ON THE INSIDE LENS. THE EXTERIOR HEADLAMP SURFACE IS CLEAR. THIS IS HAPPENING ALL THE TIME.
Incident date: Oct 10, 2020
WHILE DRIVING DOWN THE ROAD THE VEHICLE ABRUPTLY DOWN SHIFTS , DASH BOARD GOES BLANK, WRENCH LIGHT POPS UP AND SPEEDOMETER ZEROS OUT. FORCING YOU TO STOP
Incident date: Sep 20, 2019
MY KIA SPORTAGE IS HAVING MAJOR ELECTRIC ISSUES WITH THE USB DEVICE AND RADIO ALSO LIGHTS DELAY TO COME ON WHEN I TURN OFF VEHICLE WEIRD SOUND COMES FROM WHAT SOUNDS LIKE THE DASH AREA ALSO WHEN I TAKE MY KEY OUT OF THE IGNITION IT STILL MAKES THE DINGING NOISE LIKE THE KEYS ARE IN THE IGNITION AND THE DOOR IS OPEN AND WHEN I SHUT MY HATCH SOMETIMES IT CAUSES MY LIGHTS IN THE BACK TO FLASH ON DEFI... Read more
JEEP
GRAND CHEROKEE
(2004) — EXTERIOR LIGHTING
Oct 16, 2020
Incident date: Apr 8, 2005
AM THE OWNER OF A 2004 JEEP GRAND CHEROKEE, I AM THE ONLY OWNER, I HAVE TAKEN IT SEVERAL TIMES TO THE DEALER, AND THEY HAVE TOLD ME THAT I HAVE TO CHANGE THE COMPLETE REAR LAMPS (THEY HAVE ONLY CHANGED THE BULBS ONCE) IN DEALER THEY TELL ME THAT HAS NOTHING THAT I MUST CHANGE THE (TAILLAMPS ASSY), PLEASE I NEED YOUR HELP, MY CHEROKEE HAS ALWAYS BEEN PARKED IN MY CLOSED GARAGE, IT NEVER STAYS ON TH... Read more
Incident date: Oct 15, 2020
THE HEADLIGHT PROJECTOR HOUSING HAS "FAILED" AFTER 6-7 YEARS. THE REFLECTIVE COATING IN THE PROJECTOR HOUSING NO LONGER WORKS PROPERLY, WITH ABSOLUTELY NO DAMAGE TO THEM. EVEN WITH BRAND NEW HEADLIGHT (LOWLIGHT) LED BULBS PUSHING 10,000 LUMENS, THE HEADLIGHTS BARELY PROJECT 30-50 FEET IN FRONT OF THE CAR, AND DOES NOT ALLOW FOR PROPER LIGHTING AT NIGHT. THIS IS A MAJOR SAFETY HAZARD AND NISSAN NE... Read more
Incident date: Apr 22, 2020
MY 2013 KIA SORENTO IS HAVING ELECTRICAL PROBLEMS AND I ONLY HAD MY CAR FOR A YEAR MY ENGINE IS STARTING TO GO CAR SHAKING AND STALING N CUTTING OFF ON ME
Incident date: Oct 15, 2020
MY HEADLIGHTS ARE VERY DIM AND UNABLE TO SEE CLEARLY AT NIGHT. IT APPEARS THAT MOISTURE HAS GOTTEN INTO THE HEADLIGHTS AND MAKING THE HEAD LAMPS NON VISABLE. I BELIEVE THIS WAS A CLASS ACTION LAWSUIT ABOUT THE DAMAGED HEADLAMPS. I CAN NOT DRIVE AT NIGHT.
Incident date: Mar 1, 2020
RECALL NOTICE RECEIVED MARCH 2020. MAY 5 SERVICE CALL PARTS NOT AVAILABLE, EMAILED 3 MORE TIMES AND STILL NO PARTS AVAILABLE OR CONTACT OF ANY SORT WITHOUT MY INITIATING. CALLED IN SEPTEMBER AND WAS TOLD I WOULD GET A LETTER WITHIN NEXT MONTH AND THAT PARTS WERE STILL NOT AVAILABLE. STILL NO CONTACT FROM MAZDA AS OF OCTOBER 15. SOMEHOW THEY KEEP MANUFACTURING CARS BUT CAN'T GET AROUND TO MANUFAC... Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2000 CHEVROLET MALIBU. THE CONTACT STATED THAT THE TURN SIGNALS WOULD MALFUNCTION OR FAIL INTERMITTENTLY. THE CONTACT STATED THAT AFTER FIDDLING WITH THE HAZARD LIGHT SWITCH, THE INDICATOR WORKED INTERMITTENTLY. STEVENS CREEK CHEVROLET (3640 STEVENS CREEK BLVD, SAN JOSE, CA 95117; (408) 490-0013) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN... Read more
Incident date: Oct 15, 2020
LOW BEAM HEADLIGHTS ARE TOO DIM TO SAFELY SEE AT NIGHT.
Incident date: Oct 16, 2017
I OWN A 2014 NISSAN ALTIMA, OVER THE TIME OF OWNERSHIP I HAVE NOTICED THE HEADLIGHTS GETTING DIMMER AND DIMMER, I ASSUMED IT WAS THE BULBS AGING AND REPLACED THIS ON 02/15/2020. THE NEW BULBS (SILVANIA SILVERSTARS) WERE SUPPOSED TO BE BRIGHTER. THERE WERE NOT MUCH BRIGHTER. LATER WHEN I WENT TO THE DEALERSHIP THEY SUGGESTED NEW HEADLIGHT ASSEMBALLIES AS THE CHROME PAINTING ON THE INSIDES OF THE LE... Read more
Incident date: Oct 10, 2020
HEADLIGHTS (LOW BEAMS) SHUT OFF WHILE DRIVING. OFTEN SEEM TO OCCUR WHEN USING SIGNAL OR AFTERWARDS. LIGHTS OTHER TIMES MIGHT JUST GO OFF BRIEFLY, OR REQUIRE DRIVER TO PUT HIGH BEAMS ON THEN TOGGLE DOWN TO LOW BEAMS. OCCURS OFTEN ON HIGHWAY AND SECONDARY ROADS. MANY SIMILAR REPORTS ON INTERNET. THERE HAD BEEN A WARRANTY EXTENSION FOR LOW BEAM WIRE HARNESS THAT MAY OR MAY NOT BE ASSOCIATED, HOWEV... Read more
Incident date: Jul 4, 2020
THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS.
Incident date: Sep 18, 2020
CONDENSATION/WATER GETTING INSIDE HID HEADLIGHT OPTION TF4
FORD
EXPEDITION
(2017) — EXTERIOR LIGHTING
Oct 14, 2020
Incident date: Oct 10, 2020
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO LIGHT UP THE ROAD, YOU HAVE TO USE THE BRIGHTS WHICH IS UNKIND FOR ONCOMING TRAFFIC.
Incident date: Sep 19, 2019
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO CADILLAC OF LAKE LANIER (2355 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HEADLIGHTS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Oct 14, 2020
Incident date: Jan 1, 2018
MY 2007 PONTIAC GRAND PRIX HAD A HEADLAMP SWITCH PROBLEM. I WOULD BE DRIVING AT NIGHT AND THE HEADLIGHTS WOULD JUST GO OUT. SOMETIMES IF YOU'D KEEP THEM ON LOW BEAM YOU'D HAVE LIGHTS. BUT SOMETIMES EVEN THIS DIDN'T WORK. THERE WAS A RECALL IN THIS SO I TOOK IT IN FOR THE REPAIR. IT WORKED FOR A COUPLE OF MONTHS BUT THEN QUIT WORKING AND THE LIGHTS WOULD GO OUT AGAIN. WE PARKED THE CAR FOR A WHILE.... Read more
Incident date: Oct 12, 2020
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE HEADLIGHTS TURNED ON INDEPENDENTLY WITHOUT THE IGNITION BEING ON. THE VEHICLE WAS TAKEN TO 2 DIFFERENT INDEPENDENT MECHANICS AND WAS INFORMED THERE WAS AN ELECTRICAL ISSUE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED ... Read more
Incident date: Oct 13, 2020
DRIVER SIDE HEADLIGHT WENT OUT, SO I AUTOMATICALLY ASSUMED THAT THE BULL WAS BLOWN. WENT AND BOUGHT $100 BULL THAT CONTROLS THE HIGH BEAM AND THE LOW BEAMS, REPLACE THE BULB, AND THE HEADLIGHT STILL DOESN'T WORK. TOOK THE BALL BACK AND GOT ANOTHER BULB, AND THE HEADLIGHT STILL DOESN'T WORK. AS I WAS REPLACING THE BULB I NOTICED BARE WIRES SHOWING, ON MULTIPLE WIRES, AS FAR AS I COULD SEE. THIS IS ... Read more
Incident date: Oct 13, 2020
MY BRAKE LIGHTS ARE STUCK ON BUT MY FUSES ARE NOT BLOWN.
Incident date: Aug 12, 2020
CAR BURNED OIL PUTTING 2 QUARTS BACK IN IT EVERY WEEK/ TOPPING IT OFF. OIL LIGHT DOESN'T INDICATE OIL IS GETTING LOW AND OR DOES IT COME ON. LEFT SIDE OF STEERING WHEEL CONTROLS DON'T WORK AT ALL. WHAT'S THE POINT OF THE BLUETOOTH IF YOU CANT USE THE IMPORTANT PART OF THE FUNCTION THAT'S SUPPOSED TO HELP. BOTH IN MOTION AND STATIONARY.
CHEVROLET
TRAILBLAZER
(2007) — EXTERIOR LIGHTING
Oct 13, 2020
Incident date: Oct 11, 2020
THE FIRST THING TO GO WRONG WAS THE POWER WINDOWS DON'T WORK PROPERLY IN THE WINTER, NOW THE AIR CONDITIONER ONLY BLOWS COLD AIR INTERMITTENTLY, AND THE MOST RECENT PROBLEM IS THE HEADLIGHTS WON'T WORK AT ALL, I CALLED THE LOCAL SERVICE CENTER AND THEY SAID THAT THE ELECTRICAL RECALLS WERE VIN SPECIFIC, EVEN THO I HAD THE CORRECT MAKE MODEL AND YEAR MY VIN DID NOT QUALIFY FOR THE RECALL! I'M VERY ... Read more
Incident date: Oct 12, 2020
REAR BRAKE/TAILLIGHT ASSEMBLY NOT WORKING CONSISTENTLY IN MOTION.
DODGE
CHALLENGER
(2013) — EXTERIOR LIGHTING
Oct 13, 2020
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE SIDE RUNNING LIGHTS LOCATED ON THE FRONT VENDER AND QUARTER PANEL HAD MALFUNCTIONED. WHILE CHANGING THE LIGHT BULBS IT WAS DISCOVERED THAT THE BULB SOCKETS HAD BURNED AND MELTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD ERRONEOUSLY INCREASE SPEED AND DECREASE SPEED.... Read more
Fire
Incident date: Oct 13, 2020
I HAVE OWNED MY VEHICLE FOR APPROXIMATELY 6 YEARS. SINCE 2017, I HAVE STARTED HAVING AN ISSUE WITH THE DRIVER'S BRAKE LIGHT BURNING OUT. AT THE FIRST SIGN OF TROUBLE AND MULTIPLE REPLACEMENTS WITHIN A 4 MONTH PERIOD, I TOOK THE VEHICLE TO THE DEALER. THE DEALER RECOMMENDED REPLACING THE ENTIRE TAILLIGHT ASSEMBLY. THE REPLACEMENT SERVICE WAS COMPLETED AND THE ISSUE WAS FINE FOR ABOUT 1 YEAR. IN 201... Read more
Incident date: Oct 9, 2020
MY HEADLIGHTS HAVE BEGUN TO FLICKER ON AND OFF WHILE I AM DRIVING. SOMETIMES THEY DO NOT TURN ON AT ALL. THIS RESULTS IN ME DRIVING FOR ANYWHERE BETWEEN 1 SECOND AND 15 SECONDS AT NIGHT WITHOUT LIGHTING. THE LIGHTS ARE DISTURBED WHEN I TRY TO USE MY BRIGHTS OR TURN SIGNAL. THE DOCUMENTATION IS TAKEN WHILE PARKED IN MY DRIVEWAY BECAUSE I FEEL UNSAFE DRIVING AT NIGHT NOW WITH UNRELIABLE HEADLIGH... Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION ... Read more
Incident date: Oct 1, 2020
LOW BEAM HEAD LIGHTS KEEP GOING OUT, NO MATTER HOW MUCH I GET THEM FIXED. I CAN BANG ON THE FRONT END AND SOMETIMES THEY'LL COME ON, BUT SOMETIMES NOT. TIRED IF REPLACING AND OR FIXING THEM, EVERY FEW MONTHS! ALSO MY SVC TIRE MONITOR LIGHT KEEPS COMING ON AND SAY LOW TIRE PRESSURE AND MY TIRES ARE NOT LOW......
Incident date: Oct 12, 2020
WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN TO MY HUSBAND AND I IN A CAR WRECK OR SOMEONE HURTING ME CAUSE MY BRIGHTS ARE ON. I HAVE WROTE A LE... Read more
Incident date: Sep 25, 2020
MY HEADLIGHTS ARE SO DIM I AM UNABLE TO DRIVE MY CAR AT NIGHT FOR FEAR OF GETTING INTO AN ACCIDENT. I'VE RESEARCHED AND FOUND THAT THIS IS A KNOWN PROBLEM WITH 2013-2015 NISSANS HOWEVER NISSAN HAS NOT ISSUED A RECALL FOR THIS PROBLEM WHICH IS CLEARLY A SAFETY ISSUE. I SHOULD NOT HAVE TO DRIVE AT NIGHT WITH MY HIGH BEAMS TO BE ABLE TO SEE WHICH PUTS OTHER DRIVERS ON THE ROAD AT RISK. AND I SHOULD N... Read more
TOYOTA
HIGHLANDER
(2015) — EXTERIOR LIGHTING
Oct 12, 2020
Incident date: Oct 12, 2020
REAR BRAKE LIGHT SEALS FAILING ALLOWING WATER INTO LEFT AND RIGHT BRAKE LIGHT HOUSINGS. WHEN I ASKED DEALER ABOUT REPLACEMENT THEY SAID THAT THEY ARE NOT COVERED UNDER SAFETY WARRANTY.
Incident date: Sep 1, 2020
REVERSE LIGHTS DO NOT WORK. TOLD BY 2 MECHANICS THAT CHRYSLER HAD REPAIRED VIA RECALL OR LETTERS IN PAST. I WAS TOLD THIS IS A ROUTINE PROBLEM WITH THE CAR. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE COVERED.
Incident date: May 29, 2020
SAFETY ISSUE DOOR AJAR LIGHT NOT TURNING OFF WHEN DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN CAR IS IN MOTION POSING A SAFETY THREAT TO FAMILY. BATTERY HAS DIED MULTIPLE DAYS TIMES AND REPLACEMENT WAS NECESSARY.
Incident date: Oct 11, 2020
I'VE BEEN HAVING THE SAME PROBLEM WITH MY CAR SINCE A FEW MONTHS AFTER I BOUGHT IT IN 2019. MY HEADLIGHTS WILL JUST STOP WORKING WHEN I'M DRIVING. EVERYTHING WILL BE FINE AND THEN ALL OF A SUDDEN I CAN'T SEE ANYTHING IN FRONT OF ME. THE CONNECTORS THAT GO TO THE HEADLIGHTS KEEP MELTING AND I HAVE HAD TO REPLACE THEM NUMEROUS TIMES. SOMETIMES THE CONNECTORS WILL LAST A LITTLE OVER A MONTH AND SOME... Read more
Incident date: Mar 2, 2020
CONDENSATION IN HEADLIGHT CAUSING THE BULB TO QUIT. GET NEW BULB FOR $150, CHANGE BULB, IT RAINS, IT HAPPENS AGAIN. AM TOLD A NEW ASSEMBLY IS $1500. THIS IS A COMMON ISSUE WITH THIS VEHICLE. SEEMS LIKE IT SHOULD BE FIXED BY BUICK.
Incident date: Sep 17, 2020
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT