Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Aug 1, 2020
MY 2017 DODGE DURANGO HAD WATER INTRUSION IN THE LIFT-GATE TAIL LIGHT. I HAD ONE REPLACED UNDER WARRANTY AFTER I NOTICED THAT THE LIGHTS HAD FAILED AND COULD SEE THE WATER POOLING IN THE LIGHT. THE REPLACE TAIL LIGHT ALSO HAS WATER POOLING IN THE BOTTOM PART OF THE LIGHT. THE DEALER WON'T REPLACE THIS ONE FOR FREE BECAUSE THE WARRANTY HAD EXPIRED.
Incident date: Feb 1, 2020
BRAKES DON'T WANT TO STOP EVEN AFTER I'VE GOT THEM REPAIRED BRAKE LIGHTS KEEP GOING OUT EVEN AFTER THE BULBS HAS BEEN REPLACED
Incident date: Dec 23, 2020
THE REAR LIGHTS KEEP GOING OUT, I WAS TOLD BY THE DEALERSHIP THAT I WOULD HAVE TO PAY TO REPLACE THEM BECAUSE MY VEHICLE MILEAGE IS OUTSIDE OF THE EXTENDED WARRANTY. THIS IS A COMMON ISSUE AMONG THE 2016 GMC YUKON'S AND I DO NOT THINK IT IS FAIR THAT I HAVE TO COVER THE REPAIR.
Incident date: Aug 21, 2016
WHEN USING LOW BEAMS IT'S LIKE DRIVING BLIND! YOU CAN BARELY SEE A FOOT IN FRONT OF YOU AT NIGHT. MUST USE HIGH BEAMS AT NIGHT OR RISK YOUR LIFE DUE TO LACK OF VISIBILITY DUE TO DISCOLORATION/PROBLEM WITH LENS COVERS!
Incident date: Dec 8, 2012
I BOUGHT CAR ON A SATURDAY MORNING. WENT OUT OF TOWN AND DROVE HOME LATE AT NIGHT. I WAS NOT HAPPY WITH THE BRIGHTNESS OF THE HEADLIGHTS OF A BRAND NEW CAR. OVER THE PAST 8 YEARS THE BRIGHTNESS HAS DETERIORATED SO BAD MY WIFE WILL NOT DRIVE THIS CAR AT NIGHT.
Incident date: Dec 22, 2020
RACE TRACK LIGHTING ON REAR LIFT GATE HAS BURNED OUT. LIGHTING FIXTURE IS SUPPOSED TO BE SEALED. MOISTURE WAS ABLE TO GET INTO LIGHTING FIXTURE CAUSING LIGHT TO BURN OUT. NEITHER DODGE CUSTOMER SERVICE, DODGE DEALERSHIP,OR COMPLETE TITANIUM PLUS EXTENDED WARRANTY ARE WILLING TO RECTIFY THIS PROBLEM THAT IS BEING EXPERIENCED BY MANY OTHER INDIVIDUALS. THIS RACE TRACK LIGHTING FIXTURE ILLUMINATES T... Read more
Incident date: Nov 23, 2020
THE HEADLAMP SEALS BROKE. THE HEADLAMPS HAVE CONDENSATION IN THEM DURING INCLEMENT WEATHER OR AFTER A CAR WASH.THIS MAKES DRIVING AT NIGHT EXTREMELY DANGEROUS AS THE CONDENSATION REFRACTS THE LIGHT REDUCING THE EFFECTIVENESS OF THE HEADLAMPS TO ILLUMINATE THE ROAD. I ALMOST WENT OFF THE ROAD SEVERAL TIMES FROM COLORADO TO TEXAS DRIVING AT NIGHT DUE TO THIS ISSUE. FORD MAINTAINS THAT CONDENSATION I... Read more
Incident date: Oct 27, 2020
BEFORE I PURCHASED THIS CAR I SPECIFICALLY ASKED THE DEALERSHIP IF IT HAD HEADLIGHT ISSUES GETTING MOISTURE IN AND THEN HID LIGHTS GOING OUT. I WAS TOLD NO THAT IT DID NOT. I PURCHASED THE VEHICLE THEY HAD IT AT THE DEALERSHIP FOR ONE MORE WEEK BECAUSE THEY WERE DOING A REPAIR ON THE IN-DASH ENTERTAINMENT SYSTEM. I PICKED THE CAR UP DROVE IT HOME THAT EVENING AND NOTICED THE HEADLIGHTS WERE DIFFER... Read more
Incident date: Dec 23, 2020
WATER IN REAR CENTER RACETRACK TAIL LIGHT.
Incident date: Dec 15, 2020
THE LOW BEAM HEADLIGHTS ARE ALMOST IMPOSSIBLE TO USE DURING THE DARK AND TRIPLE THE CONCERN WHEN DRIVING AT NIGHT AND IT'S RAINING. THIS USED TO NOT BE THE CASE. THIS IS A SAFETY HAZARD!!! THIS HAPPENS WHETHER STREET DRIVING OR HIGHWAY DRIVING AND ESSENTIALLY MAKES ME HAVE TO USE THE BRIGHT LIGHTS WHEN THERE IS ABSOLUTELY NO OTHER NATURAL LIGHTING TO HELP
Incident date: Apr 10, 2020
MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENING TO CALL SRX CADILLACS. NOT JUST MINE
Incident date: Dec 21, 2020
VEHICLE COMPONENTS BEGIN MALFUNCTIONING, WIPERS TURN ON, WIPER WASHER PUMP FLOODS WINDSHIELD, LIGHTS FLASH, HEADLIGHTS RANDOMLY TURN OFF WHILE VEHICLE IS IN MOTION, HORN SOUNDS, CANNOT TURN VEHICLE OFF. TURN KEY TO OFF POSITION AND VEHICLE CONTINUES TO RUN CREATING AN EXTREMELY DANGEROUS SITUATION. WIPERS AND WASHERS BLIND DRIVER RANDOMLY. ONLINE RESEARCH ALL POINTS TO KNOWN ISSUE WITH TOTALLY ... Read more
Incident date: Mar 14, 2020
EVERY TIME I TURN ON MY LEFT OR RIGHT TURN SIGNAL IT SHORTS OUT.... TOOK TO A MECHANIC AND HE DID SOME RE WIRING AND IT WORKED FOR A LITTLE BIT THEN STARTED TO HAPPEN AGAIN.... I DON'T WANT TO SPEND A BUNCH OF MONEY ON IT ANYMORE. WHAT SHOULD I DO?
Incident date: Dec 20, 2020
LOW BEAM LIGHTS ARE DANGEROUSLY DIM. CONSTANTLY HAVE TO USE HIGH BEAMS WHEN SAFE TO DO SO. HAVE TO CHANGE THEM EVERY SIX MONTHS OR SO BECAUSE THEY ONE OR THE OTHER STOPS WORKING. HAVE HAD IT CHECKED OUT FOR THIS PROBLEM AND THEY CANNOT FIND AN ISSUE. MAY HAVE TO TRADE THIS CAR IN DUE TO THIS DANGEROUS SITUATION. VERY FRUSTRATING!
Incident date: Dec 15, 2020
VEHICLE IN MOTION ON HIGHWAY, VEHICLE SUDDENLY DIES, GOES DEAD, UNCONTROLLABLE. VEHICLE WILL NOT RESPOND TO ENGINE START BUTTON. WILL NOT RESPOND TO ATTEMPTS TO RESTART, UNABLE TO BRAKE, VEHICLE CONTINUES TO BE UNCONTROLLABLE, ROLLING INTO CROSS TRAFFIC. ALL ELECTRONICS DO NOT RESPOND, UNABLE TO OPEN DOORS TO GET OUT. CAN NOT UNLOCK DOORS ALL ELECTRONICS FLASHING, DOOR LOCKS RAPIDLY CYCLING ... Read more
Incident date: Dec 1, 2020
THE BRAKE LIGHTS STAY ON WHILE DRIVING OR THEY WILL NOT COME ON WHILE STOPPING THEN THE SERVICE ESC COMES ON ALONG WITH SERVICE TRACTION LIGHT IT HAPPENS WHILE DRIVING AT RANDOM TIMES NOT ALWAYS AN ISSUE THERE WAS A RECALL PERFORMED ON VEHICLE IN THE PAST FOR SAME ISSUE BUT NOW CAN'T GET SERVICE ţO RELOOK AT THAT PROBLEM BECAUSE IT DOESN'T COME BACK BRAKE LAMP MALFUNCTION COMES BACK BRAKE A... Read more
Incident date: Apr 1, 2018
ABOUT 2 YEARS AGO, I BEGAN EXPERIENCING OCCASIONAL TIMES WHEN I WOULD TURN ON THE LEFT TURN SIGNAL AND THE RIGHT TURN SIGNAL WOULD COME ON. THE FIRST FEW TIMES IT HAPPENED, I THOUGHT I MUST'VE TURNED ON THE WRONG SIGNAL AS IT HAPPENED INFREQUENTLY. NOW IT OCCURS OFTEN, WHERE ENGAGING THE LEFT TURN SIGNAL IS VERY UNPREDICTABLE, WITH IT SOMETIMES TURNING ON THE LEFT SIGNAL, SOMETIMES THE RIGHT SIGNA... Read more
Incident date: Dec 12, 2020
WITH THE HEADLIGHTS ARE IN THE AUTO POSITION, WHILE IN MOTION, THE HEADLIGHTS RANDOMLY TURN OFF WHEN THE TURN SIGNAL IS ACTIVATED AND WHEN CHANGING TO HIGH AND LOW BEAM. WHILE IN THE AUTO POSITION, THE HEADLIGHTS ALSO COME ON RANDOMLY WHEN THE CAR IS PARKED AND NOT RUNNING.
Incident date: Nov 1, 2019
I NOTICED IN NOVEMBER 1, 2019 THAT THE LOW BEAM HEADLIGHTS WERE BECOMING INCREASINGLY DIM. THIS ISSUE HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT THAT I HAVE TO TURN ON THE BRIGHT LIGHTS TO SEE AT NIGHT. THE DIM LOW BEAM LIGHTS CREATE A SERIOUS SAFETY ISSUE ON ALL TYPES OF ROADS. MY WORK AS A REGISTERED NURSE REQUIRES 12 HOUR SHIFTS, WHICH MEANS I LEAVE HOME WHEN IT'S DARK AND LEAVE WORK WHEN IT'S... Read more
CHEVROLET
SILVERADO 2500
(2015) - EXTERIOR LIGHTING
Dec 21, 2020
Incident date: Dec 8, 2020
STOCK LOW BEAM HEADLIGHTS ARE SO DIM AND HAVE A SHARP CUTOFF LINE THAT IT IS NEARLY IMPOSSIBLE TO SEE DRIVING AT NIGHT . I WANT TO BE ABLE TO SEE THE LINES WHEN IM DRIVING AND CARS COMING THE OTHER WAY, BUT IT IS ALMOST IMPOSSIBLE IF ROAD IS DARK AND CARS COMING OTHER WAY. PLEASE FIND A STOCK 2015 CHEVY 2500HD WORK TRUCK AND CHECK LOW BEAM. HIGH BEAMS ARE WONDERFUL, BUT CAN'T DRICE WITH THEM ON, A... Read more
Incident date: Jan 1, 2019
THE FRONT LIGHT HAVE A RECALL YET GM TELLS ME MINE DOESN'T QUALIFY. NOW MY LIGHTS WILL NOT WORK AT DARK, TO SAY THE LEAST THIS IS VERY DANGEROUS AND GM NEEDS TO HOPE I DO NOT HAVE AN ACCIDENT DUE TO NO HEADLIGHTS AT DARK. IT IS OVER 3000.00 JUST FOR PARTS AND NO PROMISES FROM GM THIS WILL FIX OR KEEP FROM HAPPENING AGAIN. GM SHOULD BE ASHAMED OF THEIR INTEGRITY
CHEVROLET
SILVERADO 1500
(2010) - EXTERIOR LIGHTING
Dec 21, 2020
Incident date: Dec 21, 2020
RIGHT FRONT LIGHT KEEPS GOING OUT NO MATTER HOW MANY TIMES I REPLACE IT
Incident date: Dec 19, 2020
WHEN DRIVING THE BRAKES WILL SEIZE UP ESPECIALLY IN THE WINTER FOLLOWED BY A GRINDING SOUND. IT DID IT TWICE YESTERDAY(12/19/2020)WHILE DRIVING IN THE SNOW AND THE CAR WILL OFTEN SLIDE MAKING IT DIFFICULT TO STOP. I HAVE COMPLAINED ABOUT THIS SEVERAL TIMES BEFORE ON SEVERAL OCCASIONS AND ONCE WAS TOLD MY BRAKE LIKE IS PROBABLY FROZEN. THE CAR DEALERSHIP EVEN TOOK THE CONVERTER HEAT SHIELD OFF AS I... Read more
Incident date: Dec 19, 2020
HEADLIGHTS INITIALLY WERE JUST FLICKERING ON OCCASION NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. SOMETIMES THEY GO BACK ON AND SOMETIMES THEY DON'T. WARNING ⚠️ COMES ON AND DASH DISPLAY ALSO INDICATES A HEADLAMP ISSUE. SOMETIMES TURNING THEM ON AND OFF HELPS.BEEN GRADUALLY GETTING WORSE. NOW ALL LIGHTS WILL NOT TURN ON INCLUDING BRIGHTS. HORN ALSO NOT WORKING. HAS HAPPENED MULTIP... Read more
Incident date: Dec 14, 2020
AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SC... Read more
Incident date: Dec 1, 2020
HEADLIGHTS NO LONGER LIGHT THE ROAD ADEQUATELY ON THE DIM SETTING. TRIED REPLACING BULBS BUT NO IMPROVEMENT.
Incident date: Oct 17, 2020
BOTH HEADLIGHTS ARE TOO DIM TO SAFELY DRIVE AT NIGHT. I WAS PULLED OVER BY A STATE TROOPER FOR NOT HAVING MY LIGHTS ON WHEN THEY WERE ACTUALLY ON. ACURA HAS A RECALL FOR THIS ISSUE ON THE 2014 ILX. THE 2013 RDX SHOULD ALSO BE INCLUDED IN THIS RECALL.
Incident date: Oct 1, 2020
THE LOW BEAM DRIVING LIGHTS AREN'T BRIGHT ENOUGH TO SAFELY ILLUMINATE THE ROAD. IT IS NOT DUE TO OLD BULBS, BUT RATHER DUE TO THE DESIGN AND MATERIALS OF THE REFLECTOR SYSTEM SURROUNDING THE BULB WHICH HAS DETERIORATED. HIGH BEAMS WORK FINE. LOW BEAMS MIGHT AS WELL BE OFF AS PEDESTRIANS, PARKED CARS, STOPPED CARS, ARE ALL NOT VISIBLE UNTIL WITHIN 20-30 FEET IN FRONT WHEN DRIVING ON OTHERWISE DI... Read more
HARLEY-DAVIDSON
FXDB
(2012) - EXTERIOR LIGHTING
Dec 18, 2020
Incident date: Jul 1, 2020
HARLEY DAVIDSON DYNA STREET BOB MODEL YEARS 2011 AND 2012 HAS A CHROME TAIL LIGHT ASSEMBLY THAT STICKS UP OFF OF REAR FENDER. THE BRACKET ON THE UNDERSIDE SUPPORTING THE TAIL LIGHT ASSEMBLY IS JUST ABOUT THE SAME WIDTH AS THE TAIL LIGHT ASSEMBLY ITSELF. WHEN IN MOTION AND WITH THE ASSOCIATED VIBRATION, THE REAR FENDER CRACKED ON BOTH SIDES OF THE TAIL LIGHT ASSEMBLY AND RIGHT ALONG THE SUPPORTING ... Read more
Incident date: Sep 1, 2020
THE VEHICLE IS INOPERABLE BECAUSE THE ABS MODULE AND HEADLAMP WIRING NEEDS TO BE REPLACED. THE VEHICLE ONLY HAS 13,000 MILES BUT IS NO LONGER COVERED UNDER A WARRANTY. THERE WAS A RECALL FOR DODGE JOURNEY BUT THIS VIN IS NOT COVERED BY THE RECALL. ARE THERE MORE VEHICLES THAT SHOULD BE ADDED TO THE RECALL?
Incident date: Dec 12, 2020
AT NIGHT TIME CAN SEE NO MORE THAN 10-15 FEET AHEAD WITH LOW BEAMS HEAD LIGHTS DO NOT PROJECT LIGHT FAR ENOUGH OR BRIGHT ENOUGH REGARDLESS OF BULBS LUMINOSITY
Incident date: Oct 1, 2020
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM A... Read more
Incident date: May 2, 2020
MY CAR HAS SUDDENLY LOST POWER IN SEVERAL OCCASIONS NEARLY CAUSING AN ACCIDENT AT 60 MPH ON ONE OCCASION. WHEN POWER IS LOST STEERING SEIZES UP COMPLETELY. THIS HAPPENS WITH ABSOLUTELY NO WARNING WHATSOEVER & MY CAR HAS STARTED UP AS THOUGH NOTHING IS WRONG AFTER. THE SECOND ISSUE IS SO WELL KNOWN IT HAS BEEN LABELED AS THE "TERRIBLE TRIAD" AC ROAD ALL BMW FORUMS, YOUTUBE. TWITTER, ETC. YOU CAN F... Read more
Crash
Incident date: Dec 1, 2020
THE LOW BEAM HEADLIGHTS ON THIS CAR ARE DANGEROUSLY DIM. I REPLACED THE HALOGEN BULBS TWICE AND EVEN DID A THIRD REPLACEMENT USING LED BULBS. NOTHING HELPS. I SEE MANY, MANY SIMILAR COMPLAINTS HERE. THIS WILL CAUSE AN ACCIDENT IF SOMETHING ISN'T DONE. IT'S CLEARLY A PROBLEM WITH THE VEHICLE. ACURA HAS ALREADY RECALLED SIMILAR MODELS. THE NEED TO DO A RECALL ON THE 2015 RDX TOO!
Incident date: Oct 23, 2020
THE NORMAL HEADLAMPS ON THE VEHICLE ARE EQUIVALENT TO A NIGHT LIGHT BULB. YOU CANNOT SEE WHEN DRIVING AT NIGHT WITH THE NORMAL HEADLIGHTS ON. APPARENTLY THERE WAS A LAW SUIT FOR THIS, BUT THERE WAS ONLY A CERTAIN TIME PERIOD TO HAVE THE ISSUE FIXED AND IT WAS A REIMBURSEMENT SITUATION WITH A HEFTY OUT OF POCKET EXPENSE. I PURCHASED THE VEHICLE AFTER THE FACT, NOT KNOWING OF THIS PROBLEM. I WAS A... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTS AND DOME LIGHT FLICKERED. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE POWER WINDOW SWITCH WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AUTOSPORT HONDA (1201 US-22, BRIDGEWATER TOWNSHIP, NJ 08807) T... Read more
Incident date: Jul 12, 2020
BRIGHTNESS ADJUSTMENT FOR CONTROL DISPLAY SCREEN (BACKUP CAMERA, NAVIGATION,MESSAGES ETC) HAS BEEN ELIMINATED FROM MENU. DRIVER HAS NO WAY TO ADJUST DAYTIME BRIGHTNESS ANYMORE. BMW REPLACED IT WITH A INTERIOR BRIGHTNESS SENSOR IN THE UPPER LEFT CORNER OF THE INSTRUMENT CLUSTER ABOVE THE GAS GAUGE. THE DANGER INCURS BECAUSE THE SCREEN KEEPS CHANGING BRIGHTNESS IN THE DAYTIME BASED UPON LIGHT ENTE... Read more
Incident date: Dec 14, 2020
WE PURCHASED A 2015 SRX CADILLAC MONDAY DEC 14 2020. WE HAD NOT DRIVEN IT AFTER DARK UNTIL WE PURCHASED. THE HEADLIGHTS ARE SO DIM WE COULD BARELY SEE THE ROAD IN A WELL LIT HIGHWAY. WE WERE CONCERNED WE WOULD NOT MAKE IT HOME. THESE LIGHTS ARE A HAZARD AND IT'S VERY DANGEROUS TO DRIVE AFTER DARK. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.
Incident date: Nov 1, 2020
3RD BRAKE LIGHT FUNCTIONS WHEN DOORS ARE CLOSED AND REVERSE CAMERA TURNS OFF WHEN HEADLIGHTS ARE ON.
Incident date: Dec 11, 2020
PASSENGER SIDE LOW BEAM HEADLIGHT GOES OUT RANDOMLY. WIRING AND HEADLIGHT HAVE BEEN REPLACED, AND DOES NOT SEEM TO SOLVE THIS ISSUE. THIS HAPPENS APPROX.EVERY 6 MONTHS IF NOT MORE. YOU HAVE TO REMOVE THE FRONT BUMPER TO GET TO THE HEADLIGHT WHICH IS A PAIN IF DONE YOURSELF. VERY EXPENSIVE IF YOU PAY A MECHANIC.
MERCURY
GRAND MARQUIS
(2003) - EXTERIOR LIGHTING
Dec 16, 2020
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.... Read more
Incident date: Nov 20, 2020
THIS CADILLAC HAS A RECALL ON THE FRONT LIGHTS BECOMING VERY DIM DUE TO MOISTURE BUILD UP WITHIN THE LIGHTS. THEY BECOME DIM WHILE DRIVING DOWN THE ROAD AND GOING FROM HIGH BEAM TO LOW BEAM.
Incident date: Oct 20, 2020
CAR STUCK IN PARK AND IS IN FAIL SAFE MODE ALSO WHEN TRYING TO CHARGE BATTERY WHILE IT'S DEAD IT SOUNDS LIKE THE WHOLE CAR IS CLICKING
Incident date: Dec 12, 2020
ELECTRONIC MALFUNCTION OCCURRED WHILE DRIVING. POWER WINDOWS, AIR BAGS, WINDSHIELD WIPERS, HEADS UP DISPLAY, CLIMATE CONTROL, LANE ASSIST, AUTO LIGHTS, SEAT WARMERS, LANE ASSIST AND COLLISION SENSORS NOT WORKING. SINCE AUTO-LIGHTS FEATURE NOT WORKING, I HAD TO MANUALLY TURN ON LIGHTS AND AFTER 20 MINUTES OF DRIVING, THEY SHUT OFF.
Incident date: Dec 15, 2020
MY CAR WENT DEAD WHILE DRIVING. TOOK TO THE SHOP AND SAID THERE WAS A "SOFTWARE UPDATE/RECALL" THAT CAUSED THE CAR TO USE MORE OIL THAN NORMAL AND I WAS DRIVING WITH NO OIL!!!!! THIS "RECALL" UPDATE HAD BEEN RELEASED "6 DAYS AGO" PER MY DODGE/CHRYSLER DEALERSHIP. WHY IS THIS RECALL NOT HERE? SOUNDS VERY STRANGE TO ME.
Incident date: Dec 2, 2020
MULTIPLE CENTER SCREEN FAILURES EXPERIENCED SINCE OCTOBER 2020. MOST NOTABLE HIGHWAY DRIVING INCIDENTS LISTED BELOW. 18NOV2020 WHILE DRIVING CENTER SCREEN BECAME UNRESPONSIVE. THE DRIVER SEAT HEATER WAS STUCK ON LEVEL 3. THE TURN SIGNAL SOUND CONTINUED AFTER THE TURN SIGNAL WAS TURNED OFF. CLIMATE CONTROLS COULDN'T BE TURNED OFF. NO RESPONSE TO RADIO SELECTIONS. 10 MINS LATER THE RADIO C... Read more
Incident date: Dec 14, 2020
1)EXTREMELY DIM HEADLIGHT ASSEMBLY IN MOTION AND STATIONARY. DANGEROUSLY DIM AND HAS STEADILY GOTTEN WORSE OVER 2 YEARS EVEN AFTER LIGHT BULBS HAVE BEEN REPLACED. BOTH HEADLIGHT ASSEMBLY ARE ISSUE. 2)HOOD WILL NOT CLOSE AND LATCH PROPERLY AS OF TODAY 12-14-2020 FOLLOWING STATIONARY ROUTINE OPENING OF HOOD. VEHICLE WAS STATIONARY. RECALL REPLACEMENT FOR LATCH HAS NOT BEEN PROVIDED BY MAKER AS OF T... Read more
Incident date: Dec 13, 2020
TAIL AND BRAKE LIGHT NO LONGER WORKING
Incident date: Dec 12, 2020
I PURCHASED A CPO 2017 BUICK REGAL SPORTS TOURING EDITION ON 11/13/2020. ON 12/12/2020 I TOOK IT TO GET WASHED AT A HAND CARWASH AS I DO WITH ALL MY VEHICLES. I HAD TO WAIT FOR MY REAL LICENSE PLATE TO ARRIVE AS THE PAPER/TEMP ONE WOULD HAVE BEEN RUINED. AFTER THE CAR WAS FINISHED, I NOTICED THAT THERE WAS A SUBSTANTIAL AMOUNT OF CONDENSATION WITH IN MY PASSENGER SIDE HEADLAMP. AFTER ARRIVING HOME... Read more