Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT ... Read more
Fire
Incident date: Jan 1, 2020
WHEN DRIVING AT NIGHT, WHEN ON DIM LIGHTING, CANNOT SEE ANYTHING. VERY DANGEROUS.
Incident date: Nov 3, 2020
THE HEADLIGHTS EVEN THOUGH THEY ARE WORKING DON'T PUT OUT ENOUGH LIGHT TO DRIVE AT NIGHT. THERE WAS A LAWSUIT CONCERNING THIS MATTER, THE DEALER WANTED US TO FRONT $2200.00.
Incident date: Jan 3, 2019
THE LIGHTS ARE ENTIRELY TOO DIM TO DRIVE AFTER NIGHT EXCEPT WITH HIGH BEAMS ON. CADILLAC ADMITTED THERE WAS A WIDESPREAD PROBLEM WITH THE VEHICLE BUT OFFERED NO ASSISTANCE OR RESOLUTION EXCEPT FOR ME PAYING TO REPLACE BOTH HEADLIGHTS
Incident date: Dec 25, 2020
SOME OF THE BMW FOOTWELL MODULE FOR THE E7X TO E9X MODELS CONTAINING A DEFECTIVE MICROCHIP THAT UPON JUMP-START OF THE VEHICLE WHEN THE BATTERY LEVEL IS LOW WOULD CORRUPT ITS MEMORY. WHEN CORRUPTION OCCURS, THE CAR WILL DISABLE TURNING SIGNAL BLINKERS, POWER WINDOWS, INTERNAL LIGHTS, AND MORE. THOSE AFFECTED FUNCTION WILL RENDER THE VEHICLE UNSAFE TO DRIVE. BMW HAS ISSUED AN EXTENDED WARRANTY TO C... Read more
CHEVROLET
SILVERADO 1500
(2013) - EXTERIOR LIGHTING
Jan 7, 2021
Incident date: Jan 3, 2021
IMY 2013 CHEVY Z21 HAS STARTED LEAKING SROUND THE LIGHT ON TOP AND BACK LIGHT ON THE HOOD OF THE TRUCK. I NOTICED WET SPOT ON BACK PART OF HEADLINER AND SOME MOLD IN THE AREA. I HAVE FOUND WHERE OTHER PEOPLE HAVE SAID THE SAME PROBLEM ON THEIR 2013 SILVERADO, I CAN'T FOUND ANY RECALLS ON THIS. I FEEL THERE NEEDS TIO BE A RECALL FROM WHAT I HAVE FOUND ABOUT THIS.. MY 3 YEAR OLD SON RIDES IN THE... Read more
VOLKSWAGEN
PASSAT
(2013) - EXTERIOR LIGHTING
Jan 7, 2021
Incident date: Nov 12, 2019
PASSENGER HEADLIGHT SOCKET AND RING HAVE DEFORMITY CAUSING INTERMITTENT CONNECTION LOSS. VW DEALER TECH ADVISED WILL HAVE TO REPLACE SOCKET AND HEADLIGHT CONNECTION RING WITH UPGRADED PART FOR REPAIR AT COST OF $260.00. I THOUGHT THESE DEFORMED PARTS WERE CAUSE FOR RECALL ON 2013 PASSATS BUT DEALER SAID SOME 2013 VW PASSATS WERE RECALLED BUT PART WAS UPGRADED FOR SOME 2013 PASSATS SO SOME 2013 PAS... Read more
Incident date: Jan 7, 2021
REAR VIEW CAMERA IS TOO DARK IN LOW LIGHT CONDITIONS (PARTICULARLY NIGHT TIME). ONLY OCCURS ON CARS WITH UPDATED INFOTAINMENT SYSTEMS (REFERRED TO AS "MCU2"). IMAGE IS VERY HARD TO MAKE OUT, EXHIBITING HIGH LEVELS OF BLACK CRUSH, MAKING IT VERY UNSAFE WHEN PARKING OR DRIVING.
Incident date: Jul 26, 2019
POWER OF STEERING KEEPS GOING OUT I HAVE TO TURN MY CAR OFF AND BACK ON JUST TO GET IT TO STEER AGAIN. USUALLY HAPPENS WHEN I'M BACKING OUT OF PARKING SPOTS OR DRIVING SLOW OR TURNING. MY HEADLIGHTS WIRING HARNESS HAS A SHORT IN IT AND ONE OF MY LIGHTS CUTS OFF AND ON THIS HAPPENS RANDOMLY WHILE I'M DRIVING.
Incident date: Sep 6, 2018
I WAS DRIVING SOUTHBOUND ON SEPULVEDA BLVD ON SEP 6 AT 0800AM AND I WAS OVER HALFWAY THROUGH THE GREEN LIGHT WHEN I WAS STRUCK BY A TOYOTA MAKING A LEFT TURN ON A GREEN LIGHT WHO DID NOT YIELD. THE DRIVER [XXX] STRUCK MY CAR ON THE FRONT AND LEFT DRIVER BUMPER AND FENDER CAUSING EXTENSIVE DAMAGE. HE FAILED TO YIELD, LIED ABOUT IT AND THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. INFORMATION REDA... Read more
Crash
1 injured
Incident date: Jan 6, 2021
THE DIM HEADLIGHTS ARE EXTREMELY DIM, ALLOWING ME NOT TO DRIVE SAFELY AT NIGHT UNLESS I HAVE MY HIGH-BEAMS ON. THIS HAS BEEN GOING ON FOR OVER A YEAR NOW. I'VE REPLACED THE HEADLIGHTS WITH NO IMPROVEMENT.
Incident date: Jan 6, 2021
WHILE DRIVING WITH HEADLIGHTS ON THERE IS VERY LOW VISIBILITY, IT ALMOST APPEARS THE HEADLIGHTS ARE NOT ON AT ALL. WHEN SWITCHING TO THE HIGH BEAMS THEY APPEAR TO NOT BE AS BRIGHT AS NORMAL EITHER. THIS IS A HUGE PROBLEM THAT I FEAR COULD LEAD TO A COLLISION DUE TO VERY LOW VISIBILITY.
Incident date: Dec 30, 2020
LOW HEADLAMP BULB HOUSING MELTED SO BAD IT MUST BE REPLACED AT ESTIMATED DEALER COST OF $650. THERE IS AN EXTENDED WARRANTEE FOR REPLACING THE BULBS THAT HAVE BEEN BURNING OUT EVERY 6-9 MONTHS. I BELIEVE THEY HAVE BEEN BURNING UP DUE TO A MANUFACTURING DEFECT IN THE HOUSING THAT IS NOT BEING ADDRESSED. THERE SHOULD BE A RECALL ON THE LOW-BEAM HOUSING UNIT AS IT POSES A FIRE RISK. THE EXTENDED ... Read more
Incident date: Jan 5, 2021
ELECTRIC SYSTEM WENT DOWN, NO LIGHTS,TURN SIGNALS,HORN WIPERS, ETC. (RADIO KEPT WORKING) ENGINE STARTED AND DROVE HOME VERY CAREFULLY
Incident date: Jan 5, 2021
I HAVE A FORD 2013 ESCAPE. IT FIRST STATRED HAVING PROBLEMS WITH THE HEADLIGHTS KEEP BLOWING. I HAD TO REPLACE 4 IN THE PASS 2 YEARS. NOW THE BACK BRAKE LIGHTS KEEP SAYING FAULTY. THE BULB POPS OUT . I HAVE TO PUSH IT BACK INTO PLACE. THEN ITS OUT AGAIN. NOW THE NAVIGATION SYSTEM IS FAULTY . PLUS THE TRANS MISSON IS FAULTY OR EVERYTIME I SHIFT THE GEAR INTO DRIVE IT CUTS OFF. I HAVE TO PUT IT TO N... Read more
MERCEDES-BENZ
C300
(2011) - EXTERIOR LIGHTING
Jan 6, 2021
Incident date: Dec 18, 2020
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN THE MULTIPLE "LIGHTS OUT" WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHILE INSPECTING THE VEHICLE SHE NOTICED THE BROWN WIRE WAS MELTED AND BURNED. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002:(... Read more
Fire
Incident date: Jan 1, 2018
THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.
Incident date: Jan 5, 2021
HIGH BEAM LIGHTS BLINK/FLASH WHEN BREAKING LOW BEAM LIGHTS DIM WHEN BREAKING INSTRUMENT LIGHTS DIM SLIGHTLY WHEN BREAKING WITH BOTH CONDITIONS MENTIONED
FOREST RIVER
BERKSHIRE
(2019) - EXTERIOR LIGHTING
Jan 5, 2021
Incident date: Jan 3, 2021
FACTORY HEADLIGHT DOES NOT INCLUDE A LOW BEAM BULB. IT ONLY UTILIZES ONE H9 BULB FOR HIGH BEAM AND HAS A LED STRIP FOR LOW BEAM LIGHTING. THIS LOW BEAM LIGHTING IS VERY DIM AND LOOKS TO BE BELOW MINIMUM LUMENS FOR ROAD/HIGHWAY USE. CONTACTED MANUFACTURE AND WAS TOLD THE UNIT ONLY HAS THE ONE BULB. PLEASE COMMENT TO IS THIS LIGHT LEGAL FOR ROAD USE? LOW VISIBILITY IS DANGEROUSLY LOW.
GMC
SIERRA DENALI
(2014) - EXTERIOR LIGHTING
Jan 5, 2021
Incident date: Nov 25, 2016
HEADLIGHTS ARE EXTREMELY DIM MAKING IT DIFFICULT TO SEE AT NIGHT OUT IN RAINY CONDITIONS CAUSING A HUGE SAFETY PROBLEM WHEN DRIVING AT NIGHT. CAN BARELY SEE WHEN MAKING LEFT OR RIGHT HAND TURNS AS WELL CAUSING A HUGE SAFETY ISSUE AT NIGHT WITH PEDESTRIANS ARE IN A DARK CROSSWALK.
Incident date: Jan 5, 2021
HAD NOT STARTED THE VEHICLE FOR 1 WEEK. WITH FOB IN HAND I OPENED THE DOOR. WITH DOOR OPEN I PUT MY FOOT ON THE BRAKE (IT DID NOT COMPRESS), THEN PUSHED THE START BUTTON. THE DASH FLASHED ON AND OFF SAYING FOB NOT DETECTED. TRIED PUSHING FOB, TRIED STARTING CAR AGAIN. THEN A LOUD CLICKING BEGAN AT THE FRONT OF THE VEHICLE IN THE MOTOR AREA. THE DASH FLASHING STOPPED AND ALL SCREENS WERE BLACK. NO ... Read more
Incident date: Jan 5, 2021
THE ISSUE STARTED WITH MY BACK HATCH OPENING ON ITS OWN AT RANDOM TIMES. FOUND OUT THIS WAS CAUSED BY WATER ENTERING THE LIFT SWITCH. THAT PROBLEM LEAD TO THE BATTERY EVENTUALLY GOING BAD AND THEN THE HEADLIGHTS BEING BLOWN DUE THE BAD BATTERY. NOT SURE HOW WATER GOT IN THE BACK HATCH RUINING THE SENSOR BUT THIS IS COSTING ME ABOUT $1000 TO FIX.
CHEVROLET
TRAILBLAZER
(2004) - EXTERIOR LIGHTING
Jan 5, 2021
Incident date: Jul 19, 2019
MY CLUSTERBOARD IS COMPLETELY NON FUNCTIONING THE READINGS ARE NOT WORKING
Incident date: Oct 10, 2019
REAR LIGHTS . CLIP CONTACTS MELTING GROUND WIRE . PURCHASED LIGHTS AND CLIPS 3 TIMES AND MELTED AGAIN. LIGHTS INOPERABLE AFTER 2 WEEKS OF LIFE HARNESS MELTED . RECEIVED MULTIPLE WARNINGS AND A TICKET I NOW HAVE TO PROVE REPAIR . RECALL FOUND FOR EVERY OTHER MODEL EXCEPT THE 323I 2000 . NOT SAFE TO HAVE NO TAIL LIGHTS AVAILABLE . CAN'T DRIVE CAR IN UNSAFE CONDITIONS. CAN'T SELL CAR IN UNSAFE CONDI... Read more
Incident date: Jan 3, 2021
DRIVER SIDE HEADLAMP HAS WATER INSIDE. THIS CAUSES THE HEADLIGHT TO GO OFF COMPLETELY FOR A WHILE. IT'S AS IF A SHORT EXISTS. VISIBILITY IS BAD. GM CADILLAC SENT A LETTER RECENTLY THAT A DESIGN DEFECT EXISTS. IF THE PROBLEM OCCURRED IN MY VEHICLE, I CAN GET REIMBURSED. WELL, THE PROBLEM OCCURED ON THE RIGHT SIDE HEADLIGHT A COUPLE OF YEARS AGO. DEALERSHIP FIXED IT AND I HAD TO PAY. I RECEN... Read more
Incident date: Jul 10, 2020
MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.
Incident date: Sep 1, 2020
MY HUSBAND AND I WERE ON A TRIP AND I DIDN'T REALIZE IT, BUT PEOPLE KEPT FLASHING US AND I DID NOT HAVE MY LIGHTS ON. WHEN WE PULLED OVER, MY HUSBAND COULD NOT GET OUT OF HIS SIDE OF THE DOOR. IT WOULD NOT OPEN. WE WERE ON THE FREEWAY, ON A COLD RAINY DAY AND VISIBILITY WAS BAD, AND NOT BEING ABLE TO HAVE LIGHTS, OR DEFROSTER WORK PROPERLY PUT US IN A HAZARDOUS POSITION. LATER I FOUND OUT AS I TOO... Read more
Incident date: Jan 1, 2021
THE CHROME AND I HAD LIGHT LAMP IS BURNING IT IS A KNOWN ISSUE AND THERE HAS NOT BEEN A RECALL THROUGH NISSAN THERE'S NOTHING WRONG WITH THAT I'D LIKE THERE'S NOTHING WRONG WITH THE BULBS AND THERE IS ZERO VISIBILITY AT NIGHT.
Incident date: Jan 5, 2021
HEADLIGHT BULBS KEEP GOING BLOWING CONSISTENTLY.VEHICLE STATIONARY
Incident date: Dec 23, 2020
THE TRACK LIGHTING (TAIL LIGHT) ON THE HATCH HAS WATER IN IT ALONG WITH CONDENSATION. I ONLY HAVE 24K MILES ON MY DURANGO.
Incident date: Aug 14, 2019
HEAD LIGHTS ARE SO FUN LOOKS AS IF THEY ARE NOT ON, AIRBAG LIGHT IS CONSTANTLY ON EVEN WITH PASSENGER IN SEAT, BOTH AIR BAG LIGHTS ON DASK AND IN CONSOLE. DOESN'T MATTER IF CAR IS IN MOTION OR NOT COMPLETELY DANGEROUS
Incident date: Nov 2, 2020
THE CAB MOUNTED THIRD BRAKE LIGHT FIXTURE IS ALLOWING A LARGE AMOUNT OF WATER TO LEAK INTO THE CAB OF THE TRUCK. THE SEATS AND CARPET ARE GETTING SOAKED EVERY TIME THERE IS HEAVY RAIN. EVENTUALLY THE LIGHT WILL FAIL AND MOLD AND MILDEW WILL RESULT. THIS IS A VERY EXPENSIVE REPAIR. TOYOTA DOES NOT TAKE RESPONSIBILITY FOR WHAT I THINK IS A DEFECTIVE GASKET IN THIS FIXTURE. I HAVE REPORTED THE PROBLE... Read more
Incident date: Nov 1, 2020
WHEN MY BRAKE LIGHT BULB WENT OUT WE TRIED TO CHANGE IT. IT WAS MELTED INTO SOCKET. TOOK TO DEALER THEY SAID 250.00 FOR EACH SIDE. BOTH SIDES HAD MELTED IN. YOU DONT JUST REPLACE THE SOCKET U REPLACE WIRES AND ALL. 250.00 EACH SIDE EVERYTIME THEY GO OUT. I HAVE SINCE LEARNED THIS HAPPENS IN ALL HYUNDAI MODELS AND YEARS. WHY ARE THEY NOT RECALLED?
Incident date: Jan 2, 2021
THE LOW BEAMS ARE LIKE HAVING NO LIGHTS AT ALL ON, MAKING NIGHT TIME DRIVING NEXT TO IMPOSSIBLE. SIMILAR TO USING A FLASHLIGHT TO DRIVE WITH. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON AND BLIND OTHERS JUST SO I CAN SEE. IT'S VERY DANGEROUS.
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470; (888) 449-1108) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT ... Read more
Incident date: Jan 1, 2019
THE BACK PASSENGER BRAKE LIGHT HAS BEEN FUNCTIONING INTERMITTENTLY FOR THE PAST 15 MONTHS. WE HAVE BEEN STOPPED BY OTHER VEHICLES LETTING US KNOW 'YOUR TAILIGHT IS OUT' BUT WHEN WE GET HOME TO LOOK AT IT, THE LIGHT IS FUNCTIONING JUST FINE. AFTER MULTIPLE OCCURRENCES BEING TOLD THE SAME THING, WE TOOK THE YUKON INTO THE DEALER TO HAVE IT CHECKED. THE DEALER LET US KNOW THAT THIS IS A KNOWN ISSU... Read more
Incident date: Dec 8, 2020
HORRIBLE VISABILITY, PULLED OVER BY THE POLICE AND GIVEN A WARNING TICKET, SAYING MY IT LOOKS LIKE I AM DRIVING WITH MY RUNNING LIGHTS, CAN NOT DRIVE AFTER DARK NOW UNTIL PROBLEM IS CORRECTED, HOW DO YOU CORRECT SOMETHING THAT IS MANUFACTURED THIS WAY AND FOR GM TO REFUSE TO HAVE A RECALL OR OFFER THEM TO BE REPLACED KNOWING THERE IS AN ONGOING PROBLEM IS RIDICOULOUS AND THE SAFETY BOARD SHOULD DO... Read more
Incident date: Jan 3, 2021
TRANSMISSION HAS A HARD PULL WHEN IT DOWN SHIFTS FROM THIRD GEAR TO SECOND GEAR AND A HARDER PULL ON FIRST GEAR THIS IS A AUTOMATIC TRANSMISSION. IN REGULAR GEARS GOING IN DRIVE WOULD ACTUALLY DO FINE I NOTICED A WEEK LATER WHEN I WAS OUT DRIVING FOR ABOUT AN HOUR THAT THE CAR WOULD NOT GO PAST SECOND GEAR SO I PULLED OFF THE ROAD AND HAD MY CAR TOWED. THE VEHICLE HAS NEVER HAD ANY DASHBOARD LIGHT... Read more
Incident date: Jul 15, 2018
MY PASSENGER HEADLIGHT WIRING HARNESS HAS A SHORT IN THE WIRING OR FROM THE HEADLIGHT BULB TO THE SHORT WIRING HARNESS TO THE MAIN WIRING HARNESS. I SENT GENERAL MOTORS A MESSAGE. THEY WANT ME TO PAY FOR IT. IT IS A FACTORY FAULT. I ONLY GET SOCIAL SECURITY FOR MY FUNDS.
Incident date: Dec 16, 2020
LOW BEAM HEADLIGHTS DO NOT EMIT ENOUGH LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE HIGH BEAM IS NECESSARY TO SEE THE ROAD, ROAD SIGNS OR ANY OBJECTS IN THE ROADWAY.
Incident date: Jan 23, 2020
THE LOW BEAMS HAVE ARE HORRIBLE. VISIBILITY IS LESS THAN 100 FEET. BRIGHTS NEED TO BE USED CREATING AN EVEN MORE HAZARDOUS SITUATION.
Incident date: Dec 9, 2020
LOW BEAM HEADLIGHTS ARE VERY DIM, CHANGED BULBS, CLEANED HEADLIGHTS NOTHING FIX THE PROBLEM, NEED TO CHANGE COMPLETE HEADLIGHTS
Incident date: Jan 3, 2020
LOW BEAM HEADLIGHTS ARE VERY DIM AND ARE KEEP GETTING DIMMER, CANNOT SAFELY DRIVE CAR AT NIGHT USING THE DIM BEAM OF THE HEADLIGHTS.
Incident date: Feb 2, 2020
AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.
Incident date: Jan 3, 2021
THE HEAD LIGHTS DO NOT WORK PROPERLY. HAVE BEEN REPLACED AND THEY STILL DO NOT WORK PROPERLY. I WAS TOLD THE HEADLIGHTS ARE A KNOWN ISSUE AND NEED TO BE RECALLED ON THE ALTIMA AND THAT NISSAN NEEDS TO ADDRESS IT. WHY HAD THIS NOT BEEN DONE? IT'S VERY UNSAFE. I JUST GOT THE ALTIMA AND IT'S NOT SAFE TO DRIVE WHEN LIGHTS ARE NEEDED.
Incident date: Sep 1, 2017
THE DIM HEADLIGHTS ARE BARELY VISIBLE. PROVIDES ALMOST ZERO LIGHT ON THE ROAD. HAVE TO DRIVE WITH BRIGHTS ON ALL THE TIME. HAVE REPLACED THE BULBS NUMEROUS TIMES AND RECENTLY LEARNED THIS IS AN ONGOING ISSUE WITH THE 2013-2015 MODELS. IT IS VERY DANGEROUS TO DRIVE WITH LIGHTS THAT DO NOTHING.
Incident date: Jan 10, 2018
THIS ALL HAPPEND WHEN I WAS DRIVING 45 MPH AT NIGHT HEADLIGHTS TURN OFF, DASH LIGHTS FLICKER OFF AN ON CAR POWER TRAN JERKING THE ENGINE STALLS, AND PREVENTED THE VEHICLE FROM BEING RESTARTED, CHECK ENGIN LIGHT CAME ON THE CAR HAS BEEN PARKED IN THE GRARGE SINCE THIS HAPPEND 3 YEARS AGO IT NOW STARTS BUT ITS THROWING CODES CHECK ENGIN LIGHT STILL ON . AFTER CAR WARMS UP THESE SAME SYMPTOMS ... Read more
Incident date: Jan 1, 2021
LOW BEAMS HAVE DEGRADED TO AN UNSAFE SITUATION. I CANT SAFELY SEE AT NIGHT WITHOUT HIGH BEAMS. SHOULD BE RECALLED. THIS APPEARS TO BE A COMMON PROBLEM WITH THESE CARS.
Incident date: Dec 24, 2020
MY VEHICLE WINDOWS ARE INOPERABLE, HAZARD LIGHTS ARE INOPERABLE, SIDE MIRRORS ARE INOPERABLE, TURNING SIGNALS ARE INOPERABLE. THE VEHICLE IS IN MOTION WHILE TURNING SIGNALS ARE INOPERABLE CREATING A HAZARD. IF VEHICLE BREAKS DOWN HAZARD WARNING LIGHTS IS INOPERABLE CREATING A POTENTIAL VEHICLE COLLISION . WINDOWS UNABLE TO ROLL DOWN IN AN EVENT OF BEING PULLED OVER. THE COMPONENT OR PART THAT IS C... Read more
Incident date: Aug 31, 2020
THE SEAL AROUND HEADLIGHTS HAS DETERIORATED AND WATER IS VISIBLE INSIDE THE HEADLIGHTS AND THE LIGHTS ARE SO DIM VEHICLE CAN'T BE DRIVEN AT NIGHT.