Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
DODGE
GRAND CARAVAN
(2012) — EXTERIOR LIGHTING
Nov 5, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSI... Read more
Incident date: Aug 25, 2019
HEAD LAMP FOG UP WITH MOISTER AND HEAD LIGHTS ARE DIM . VERY HARD TO SEE AT NIGHT STATIONARY AND IN MOTION
Incident date: Nov 1, 2020
HALF THE WINDSHIELD GOES VERY DARK , NEARLY BLACK AT NIGHT. IT IS FACTUALLY DANGEROUS AND IF I HAVE TO DRIVE AT NIGHT MY SPEED IS GREATLY REDUCED AS I CANNOT SEE AT ALL. I CANNOT SEE MORE THAN 30 FEET IN FRONT OF ME AND CANNOT SEE TURNS AND CANNOT SEE AT ALL WITH HILLS. EVEN DRIVING VERY SLOW, 10MPH OR LESS IN A PARKING LOT THE EXTREME LACK OF VISIBILITY BECOMES 100% OBVIOUS AND EXTREMELY DANGERO... Read more
Incident date: Oct 13, 2020
THE HEADLIGHTS TURN OFF AND ON ON THEIR OWN WHEN IT IS SET TO AUTO. I HAVE WORKED WITH HYUNDAI, AND ENGINEERING HAS CONFIRMED THAT THEY HAVE HAD SEVERAL CASES WHERE THE SENSOR MALFUNCTIONS AND TURNED THE HEADLIGHTS OFF AND ON. IT IS INCREDIBLY DANGEROUS AS THIS HAPPENS AT NIGHT AND DURING THE DAY.
Incident date: Dec 2, 2019
HEADLIGHTS ARE TOO DIM! EVEN AFTER CHANGING BULBS, IT'S STILL DIM. I HAVE TO PUT MY HIGH BEAMS TO SEE AT NIGHT. I DON'T FEEL SAFE DRIVING AT NIGHT WITH THIS CAR.
Incident date: Nov 8, 2016
LOW BEAM LIGHTS ARE HORRIBLE YOU CANNOT SEE 1FT IN FRONT OF YOU THIS IS A MAJOR SAFTEY ISSUE AND SOMEONE IS GOING END UP GETTING IN A MAJOR WRECK IF THIS ISSUE IS NOT RECALLED
Incident date: Oct 29, 2020
DASHBOARD LIGHTS HAVE GONE OFF THEN BACK ON WHILE DRIVING ON THE HIGHWAY & LOCAL ROADS SEVERAL TIMES. ALSO CONCERNED AS TO WHAT ELSE THIS ISSUE AFFECTS & NOT SURE IF DAYLIGHT RUNNING LIGHTS ARE ON OR OFF AT THIS TIME OR OTHER ELECTRICAL ELEMENTS. NOT SURE THE CAUSE OF THIS POSSIBLE SHORT IN THE SYSTEM IN ADDITION TO A BATTERY REPLACEMENT (ORIG. BATTERY & THEN 2 OTHERS SINCE 7/4/20)
Incident date: Aug 28, 2020
DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT. IT'S NOT THE FUSE OR THE BULBS. THIS HAPPENED WHILE DRIVING AT NIGHT FORCING ME TO DRIVE OVER TWO HOURS ON BACK ROADS AND FREEWAY WITH MY HIGHBEAMS ON TO SEE.
CHEVROLET
TRAILBLAZER
(2005) — EXTERIOR LIGHTING
Nov 4, 2020
Incident date: Oct 22, 2020
LIGHTS GO ON AND OFF SETTING STILL
Incident date: Oct 23, 2020
SINCE I PURCHASE 2011 FORD EDGE FROM MY DEALER IN BABYLON NY . I HAVE ISSUES WITH ELECTRICAL, LOSS OF POWER DURING WINTER, AND THE WORSE HAS BEEN THE BRAKES, MASTER CYLINDER TO BRAKES KEEP FAILING AND I NEVER NO EVEN I CHANGE MY BRAKES WHEN THEY CAN FAIL . I AM SCARED OF DRIVING THIS UNSAFE VEHICLE. MY DEALER DOES NOT RESPOND TO MY VEHICLE.
Incident date: Apr 20, 2020
MY LOW BEAM LIGHTS HAVE NO VISIBILITY AND I HAVE BEEN RESEARCHING ONLINE USED HEADLIGHT ASSEMBLY BECAUSE IT COSTS $400 FOR BOTH SIDES THAT I DONT HAVE I REPLACED MY LOW AND HIGH BEAM BULBS THE HIGH BEAMS WORK JUST FINE BUT AS I WAS DOING RESEARCH A HIGH PERCENTAGE OF THIS MAKE AND MODEL HAVE THE SAME REOCCURRING PROBLEM I SEEN WHERE THEY HAVE RECALLED 2011 AND UP FOR THIS PROBLEM BUT I GUESS DECID... Read more
Incident date: Sep 1, 2020
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED... Read more
Incident date: Sep 1, 2020
LIGHTS GO ON & OFF WHEN USING TURN SIGNALS OR DIMMING LIGHTS. AFTER ABOUT 30 DAYS LIGHTS QUIT WORKING ALL TOGETHER. IF I PULL TURN SIGNAL TOWARD DRIVER AND HOLD IT LIGHTS COME ON ANBUT ONCE IT IS LET GO ALL LIGHTS ARE OUT AGAIN.
Incident date: Nov 1, 2019
LOW BEAM HEADLIGHTS' BRIGHTNESS HAS DEGRADED OVER TIME, SINCE CAR WAS NEW IN DECEMBER 2013. SUSPECT PROJECTORS HAVE DEGRADED.
Incident date: Nov 1, 2020
HEADLIGHTS FLICKER OR GO OFF WITH NO WARNING. IN ADDITION, ALL INTERIOR LIGHTS AND DISPLAYS FLICKER AT THE SAME TIME. THIS HAS HAPPENED BOTH WHILE VEHICLE IS IN MOTION AND STOPPED. THE RADIO AND COOLING/HEATING SYSTEM DO NOT APPEAR TO BE IMPACTED. THIS HAS HAPPENED REPEATEDLY, AND TONIGHT THEY WENT BLACK AND STAYED OFF UNTIL I PULLED OVER AND TURNED OFF MY CAR, THEN STARTED IT AGAIN. I WAS NEARLY... Read more
Incident date: Jul 1, 2016
HEADLIGHT DON'T WORK AS THEY SHOULD THERE TO DARK I NEED TO PUT MY HIGH BEAMS TO SEE A LIL BETTER
Incident date: Nov 1, 2020
HEADLIGHTS ARE TOO DIM, EVEN WHEN USING HIGH BEAMS. THIS WAS A TERRIBLE DESIGN FLAW THAT HAS BEEN CHANGED IN RECENT JEEP MODELS, BUT NOTHING HAS BEEN OFFERED TO CONVERT PREVIOUS OWNER'S CARS. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS AS IT'S A DEFINITE SAFETY HAZARD WHEN DRIVING AT NIGHT.
Incident date: Nov 2, 2020
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
Incident date: Aug 1, 2019
MY HEADLIGHTS ARE DIM. I CANT DRIVE IT AFTER DARK. VERY DANGEROUS.
Incident date: Oct 30, 2020
HEAD LIGHTS AND BRAKE LIGHTS KEEP SHORTING OUT MAKING IT HARD FOR YOU TO DRIVE AT NIGHT OR EVEN DURING THE DAY. THE ANTI LOCK BRAKE JAMS AND WILL CAUSE YOU TO SLIDE IF YOU ARE NOT CAREFULLY IN THE RAIN AND SNOW
Incident date: Nov 1, 2020
2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DA... Read more
Incident date: Nov 2, 2020
MY HEADLAMP LIGHTBULBS KEEP BURNING OUT. IN 2020 ALONE I HAVE SWITCHED THEM OUT 3 TIMES EACH! WAS TOLD THAT'S NOT NORMAL. TODAY I SWITCHED THE PASSENGER SIDE FOR THE 3RD TIME THIS YEAR. I'M SURE BEFORE 2021 I WILL NEED TO REPLACE THE DRIVER SIDE. IT'S GETTING EXPENSIVE! ALSO MY IGNITION COIL HAS GONE OUT 2CE IN 4 YEARS. (YES IT'S A 2017 BUT I PURCHASED 6/30/2016) MY CAR SHAKES AND MAKES WEIRD NO... Read more
Incident date: Oct 15, 2020
1. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT COMES ON AND GOES OFF INTERMITTENTLY AND UNPREDICTABLY. 2. I REPLACED THE MAP LIGHT. IT JUST STOPPED WORKING AND I REPLACED IT WITH A NEW ONE I ORDERED MYSELF. A LOCAL GARAGE DID THE WORK, NOT A DEALER.
Incident date: Oct 14, 2020
2007 DODGE CALIBER. THE TIPM BOX IS MALFUNCTIONED, AND CONTINUES TO BE. THIS IS AN ISSUE ASSOCIATED WITH THE STOCK, FACTORY TIPM BOX.
Incident date: May 1, 2020
THE HEADLIGHTS HAVE BECOME SO DIM THAT IT IS DIFFICULT TO SEE TO DRIVE AT NIGHT.
Incident date: Oct 4, 2020
THE HEADLIGHT SLOWLY LOST THEIR ABILITY TO REFLECT LIGHT FROM THE BULB. THEY STARTED BRIGHT WHEN I OWNED THE CAR BUT SLOWLY BECAME MORE DIM AS TIME WENT ON. I REALIZE THAT HALOGEN BULBS WILL DO THAT, BUT THIS WASN'T THE RESULT OF THE BULB. THE REFLECTIVE COATING INSIDE OF THE LOW BEAM PROJECTOR HAD STARTED TO COME OFF AND THE PROJECTOR WAS NOT PROJECTING LIGHT AS IT SHOULD. IT BECAME SO DIM THAT I... Read more
Incident date: Oct 23, 2020
NO ACCIDENTS HAS HAPPENED, BUT THE LOW BEAM HEADLIGHTS KEEP BLOWING OUT. I HAVE TO HAVE THEM REPLACED EVERY 3-6 MONTHS. OBVIOUSLY THERE IS A PROBLEM. UPON DOING SEARCH ON INTERNET, I NOTICE SEVERAL COMPLAINTS ON THIS PROBLEM. LIGHTS ARE NOT CHEAP AND VERY FRUSTRATING WHEN YOU ARE DRIVING AT NIGHT AND THIS HAPPENS.
Incident date: Apr 18, 2020
BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.
Incident date: Oct 31, 2020
SINCE THE FIRST OF JANUARY I'VE HAD TO REPLACE MY HEADLIGHTS AND BRAKE LIGHT 3 TIMES SO FAR , I HAVE ALSO REPLACED THE MY BEARINGS ON BOTH PASSENGER AND DRIVER 2 TIMES ON MY PASSENGER. AND THE REASON I AM WRITING THIS NOW IS BECAUSE MY DRIVER SIDE NEEDS REPLACED AGAIN. THE HEADLIGHTS DIDN'T COME ON IN THE MORNING WHEN I WAS LEAVING FOR WORK. AND THE BEARING JUST STARTED MAKING A SOUND WHEN DRIVING... Read more
Incident date: Oct 29, 2020
WHILE DRIVING DOWN THE ROAD IN WET WEATHER CONDITIONS. THE VEHICLE LOST ALL POWER, LOST WIPERS AND HEADLIGHTS. HAPPENED ON INTERSTATE WHILE TRAVELING AT 65 MPH. VEHICLE STATED KEY WASN'T DETECTED IN CAR. WHILE IN MOTION USING OTHER VEHICLES HEADLIGHTS WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY THANKFULLY. VEHICLE WAS TOWED TO DEALER FOR ASSESSMENT.
Incident date: Oct 11, 2020
HEADLIGHTS HAVE GONE OUT MULTIPLE TIMES EVEN AFTER REPLACEMENT WITH NEW HEADLIGHT BULBS. THERE HAS BEEN ONE OCCASION WHERE THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING AT NIGHT ON A BUSY ROAD. I'VE HAD TO REPLACE THE HEADLIGHTS AT LEAST EVERY 6 MONTHS BECAUSE OF THIS ISSUE. *WHEN DID THIS HAPPEN* DATE IS THE MOST RECENT OF ALL OCCURRENCES. HEADLIGHTS ARE ALSO ALWAYS VERY DIM EVEN WITH NEW BULBS.
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTI... Read more
Incident date: Oct 20, 2010
FOR THE PAST 3-4 YEARS ALL BULBS FOR SIGNAL LIGHT PURPOSE DO NOT LAST EVEN 4 TO 5 MONTH AFTER REPLACEMENT. I CANNOT FIGURE OUT THE PROBLEM NOR REPAIR SHOP. VEHICLE HAS BEEN WITH ME SINCE BRAND NEW.
Incident date: Oct 30, 2020
HEADLIGHTS EXTREMELY DIM CAUSING NIGHT DRIVING HAZARD. ISSUE IS DUE TO DEGRADATION OF REFLECTOR IN HEADLIGHT HOUSING. I HAD TO REPLACE BOTH HEADLIGHT ASSEMBLIES TO RESOLVE SAFETY ISSUE WITH THE CAR. THIS IS APPARENTLY A PRONOUNCED PROBLEM WITH NISSAN ALTIMAS PER NISSAN ONLINE FORUMS. PHOTO SHOWS REPLACEMENT HEADLIGHT ON LEFT AND THE ORIGINAL DEFECTIVE HEADLIGHT REFLECTOR ON THE RIGHT.
CHEVROLET
SILVERADO 1500
(2014) — EXTERIOR LIGHTING
Oct 30, 2020
Incident date: Oct 30, 2020
HEAD LIGHT HOUSINGS MICRO CRACKING ON THE LENS. THIS ADVERSELY AFFECTS THE BRIGHTNESS AND SEEMS TO BLIND ON COMING DRIVERS! OVER TIME THESE CONTINUE TO GET WORSE. NOTE IN THE QUESTION "WHEN DID THIS HAPPEN/" IT DOESN'T ALLOW OVER TIME SO I AM INSERTING TODAYS DATE
Incident date: Mar 31, 2016
HEADLIGHTS CONTINUOUSLY GO OUT. I HAVE OWNED THE CAR FOR 5 YEARS AND HAVE REPLACED THE LIGHTS ABOUT 4 TIMES BUT THE BULB HAS NEVER BURNED OUT ON ME THE LIGHT JUST QUITS WORKING. USED TO BE THE PASSENGER SIDE ONLY AND EVERY NOW AND THEN IF I HIT A BUMP OR HIT THE LIGHT MYSELF IT WOULD FLICKER BACK ON. NOW THE DRIVER SIDE LIGHT HAS REFUSED TO WORK FOR A YEAR NOW. I HAVE REPLACED IT WITH A NEW LIGHT ... Read more
Incident date: Oct 1, 2020
WHEN PUSHING THE START BUTTON, THE CAR STRUGGLES TO START. THE BATTERY WAS CHECKED AND NO PROBLEMS WERE FOUND. SOMETIMES THE CAR DOES NOT DETECT WHEN THE DRIVERS SEATBELT IS NOT ON WHILE DRIVING OR SITTING STILL. THE BEEPING SOUNDS THE CAR TYPICALLY MAKES WHEN BACKING, ALERTING THE DRIVER IS A COMPLETELY DIFFERENT SOUND NOW. OTHER BEEPING NOISES ARE ALSO DIFFERENT SOUNDS AND PITCHES. THE ENGINE LI... Read more
VOLKSWAGEN
PASSAT
(2013) — EXTERIOR LIGHTING
Oct 29, 2020
Incident date: Oct 23, 2020
PURCHASED THE CAR IN JULY OF 2020 AND HAVE HAD ISSUES WITH HEADLIGHT BULBS NOT WORKING. STARTED OFF WITH LOW BEAMS, REPLACED WITH NEW ONES AND ONLY ONE WORKED. SINCE THEN, THE HIGH BEAMS HAVE QUIT WORKING AS WELL AS THE FOG LIGHTS WHICH WERE REPLACED WHEN PURCHASED VEHICLE.
Incident date: Aug 14, 2015
AIR BAG LIGHT CAME ON AND AIR BAG WAS DEFECTED AND I HAD TO PAY FOR IT . MY DASHBOARD CRACKED CND MY DASH LIGHT S DON'T WORK THEY SOMETIME COME ON AND GO OFF
Incident date: Oct 24, 2020
TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLAMPS WERE DIM AND PROVIDED INSUFFICIENT LIGHTING WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A REPLACEMENT WAS OFFERED UNDER A CLASS ACTION LAWSUIT HOWEVER, THE TIME WAS EXPIRED. THERE WAS NO FURTHER ASSISTAN... Read more
FORD
CROWN VICTORIA
(2004) — EXTERIOR LIGHTING
Oct 29, 2020
Incident date: Oct 3, 2020
2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.
Incident date: Oct 15, 2020
THE PASSENGER SIDE LOW BEAM LIGHT KEEPS GOING OUT. I'VE CHANGED IT 4 TIMES IN LESS THAN 2 YEARS.
OLDSMOBILE
BRAVADA
(2004) — EXTERIOR LIGHTING
Oct 28, 2020
Incident date: Oct 20, 2020
WAS DRIVING MYSELF AND 2 CHILDREN DOWN THE HIGHWAY AND THE HEADLIGHTS SHORTED OUT AND DIDNT COME BACK ON RIGHT AWAY I GOT TRUCK PULLED OFF THE RD. AND TURNED IT OFF GOT OUT TAPPED ON HEADLIGHT ASSEMBLY TO SEE IF THERE WAS A SHORT OR A BULB ISSUE THERE WAS NOTHJNG WROMG WITH THE BULDS I GOT BACK IN TURNED KEY STILL NO HEADLIGHTS 20 MINS LATER TRIES TURNING KEY AND HEADLIGHTS SWITCH AND THEY FINAL... Read more
Incident date: Oct 24, 2020
I WAS DRIVING IN THE CITY AT NIGHT TIME AND MY LOW BEAM LIGHTS QUIT WORKING. I DID NOT NOTICE IT RIGHT AWAY BECAUSE OF THE STREET LIGHTS. THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY HUSBAND, DAUGHTER AND MYSELF AT RISK.
Incident date: Feb 1, 2018
THE HEADLIGHTS ARE VERY DEM ALMOST IN A ACCIDENT HAVE TO USE BRIGHT LIGHTS AT NIGHT
Incident date: Aug 25, 2020
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH DRIVER AND PASSENGER TAIL LIGHTS HAD OVERHEATED WHICH CAUSED BOTH HOUSING PLASTIC LENS TO MELT FROM THE BULB. THE CONTACT ALSO NOTICED THAT THE WIRING HARNESS WAS ALSO OVERHEATED WHICH CONTRIBUTED TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM(620 AUTO CENTER DR, CLAREMONT, CA 917... Read more
Fire
Incident date: Aug 20, 2020
TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT TIME, HER NEIGHBOR INFORMED HER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO VAN GRIFFITH KIA (4301 E US HWY 377, GRANBURY, TX 76049; (817) 573-0400) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, E... Read more
Incident date: Sep 9, 2018
HEAD LIGHTS KEEP BLOWING OUT AND WILL NOT STAY AJUSTED
Incident date: Oct 2, 2020
THE 3RD BRAKE LIGHT COMES ON AND OFF.
Incident date: Oct 25, 2020
THE AUTO-DIMMING FEATURE OF THE DIGITAL INSTRUMENT PANEL ON 2020 BMW X5 MODELS IS POORLY IMPLEMENTED, AND UNDER VARIABLE LIGHTING CONDITIONS (CLOUDY, SNOWY, SUNRISE, SUNSET), IT DIMS AT INAPPROPRIATE TIMES, SUCH AS WHEN DRIVING TOWARD THE SUN AT SUNRISE OR SUNSET. THIS MAKES THE DISPLAY EXTREMELY DIFFICULT TO READ AND UNSAFE. THE AUTO-DIMMING FEATURE FOR THE INSTRUMENT PANEL IS ONLY APPROPRIATE ... Read more