Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
Incident date: Aug 18, 2019
SINCE AUGUST 2019, I HAVE BEEN EXPERIENCING INTERMITTENT HEADLIGHTS FAILURE WHILE DRIVING AND THE HEADLIGHTS WAS SET ON AUTO. THE HEADLIGHTS WOULD SHUT OFF FOR 5-10 SECONDS UNEXPECTEDLY AND WILL TURN ON AGAIN. WHEN IT HAPPENS AGAIN THIS PAST SATURDAY (11/7) , I NOTICED WHEN THE HEADLIGHTS WENT OFF, ONLY THE HEADLIGHTS SYMBOL WAS LIGHTED ON THE DASH. NORMALLY, WHEN THE HEADLIGHTS WERE SWITCHE... Read more
Incident date: Nov 13, 2020
REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.
GMC
SIERRA 1500
(2015) — EXTERIOR LIGHTING
Nov 12, 2020
Incident date: Nov 10, 2020
WHILE DRIVING HOME THE OTHER NIGHT BOTH HEADLIGHTS FAILED AT THE SAME TIME. LOST BOTH HIGH BEAM AND LOW BEAM. TRIED EVERYTHING TO GET THEM ON WITH NO LUCK. INTERMENT PANEL SHOWED THAT THEY WERE STILL ON. THIS WAS VERY SCARY AND DANGEROUS AS I HAS TRAVELING ON A MAJOR HIGHWAY. LUCKILY I HAD FOG LIGHT TO GIVE ME SOME LIGHT TO GT OFF THE HIGHWAY SAFELY.
Incident date: Jul 1, 2020
WHILE IGNITION WAS ON, LEFT QUARTER TAIL LIGHT WIRING HARNESS PIGTAIL BURNT (SHORT CIRCUITED). LEFT BRAKE LIGHT AND TURN SIGNAL DON'T WORK.
Incident date: Feb 20, 2020
WHEN DRIVING THE CAR DURING THE DAY THE INFORTAINMENT DIGITAL DISPLAY AND DASH BOARD DIMS TO ALMOST BLACK INTERMITTENTLY MAKING IT DANGEROUS AND DISTRACTING TO OPERATE THE VEHICLE IF TRYING TO USE THE RADIO, THE PHONE, OR DRIVING MILES MPH AND MILAGE GAUGES. THE SCREENS BRIGHTEN UP IF THE DRIVER WINDOW IS OPENED UP. BUT, IT IS IMPOSSIBLE TO DO THIS WHEN DRIVING AT FREEWAY SPEEDS. THE PROBLE... Read more
Incident date: Nov 12, 2020
AIRBAG LIGHT CAME ON TODAY WHILE DRIVING ON THE HIGHWAY (ROUGHLY70MPH), WILL NOT SHUT OFF, VEHICLE NOT UNDER RECALL FOR AIRBAGS AT THIS TIME. HEADLIGHTS AND TAILLIGHTS RANDOMLY COME ON AND OFF, EVEN WITH BRAND NEW BULBS, HAVE CHANGED BULBS ALMOST MONTHLY IN LAST 3 YEARS. BUTTONS ON STEERING WHEEL DO NOT WORK PROPERLY - INCLUDING CRUISE CONTROL NOT WORKING, VOLUME BUTTON STARTS VOICE COMMAND, ETC... Read more
Incident date: Jul 8, 2020
TL* THE CONTACT OWNS A 1994 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS WERE VERY DIM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HOOD LATCH FRACTURED CAUSING THE HOOD TO RAISE UP AND CRACK THE WINDSHIELD AND DAMAGE TO THE DASHBOARD. THE CONTACT STATED THAT THE SEAT HEATER OVER HEATED AND THE WIRING HARNESS WAS DISCONNECTED. THE VEHICLE WAS NOT DIA... Read more
Incident date: Feb 4, 2020
THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. IT LOOK LIKE THE CHEAP MATERIALS OF THOSE HEADLIGHTS ARE THE PROBLEM.
SUBARU
XV CROSSTREK
(2013) — EXTERIOR LIGHTING
Nov 12, 2020
Incident date: Nov 1, 2020
BREAK LIGHTS TURN ON BY THEMSELVES WHEN CAR IS OFF. ALSO HAS IT DONE IT TWICE WERE I TOOK A SECOND TO RESPOND TO THE GAS PEDAL
Incident date: Feb 10, 2016
LOWBEAM HEADLIGHTS ARE DANGEROUSLY DIM. UNABLE TO SEE PAST 5 FEET IN FRONT. CAN'T TELL WHEN THEY ARE ON MOST TIMES.
Incident date: Oct 31, 2020
2 WEEKS AGO I WAS DRIVING DOWN THE FREEWAY AT NIGHT. MY INFOTAINMENT UNIT TURNED BLACK, I LOST: 1.. AUTO PILOT 2. HVAC 3. EXTERIOR LIGHTS 4. RADIO 5. MAPS, BLINKERS WHEN I CONTACTED TESLA, THEY SAID NOTHING WAS WRONG WITH MY CAR. WE COULD HAVE EASILY GOT INTO AN ACCIDENT LOSING THESE VITAL THINGS. HOW DO YOU GET TESLA TO FIX THIS AND WHAT IS THE RIGHT FIX?
Incident date: Nov 1, 2020
THIS IS A MAJOR ISSUE THOUSANDS ARE HAVING WITH THIS MODEL 2014 SONATA. WHEN USING THE BLINKER, IT CAUSES THE HEADLIGHTS TO COMPLETELY SHUT OFF WHILE DRIVING. SOON AS THE BLINKER TURNS OFF IT KILLS THE HEADLIGHTS. EXTREMELY DANGEROUS AND HYUNDAI SEEMS TO BE IGNORING THIS ISSUE AND PRETENDING THEY'RE NOT HEARING OF IT OFTEN. I'VE HAD TO PULL OVER MANY TIMES UNTIL THE LIGHTS COME BACK ON. SEEMS TO B... Read more
Incident date: Nov 7, 2020
WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO "FLASH" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWN... Read more
FREIGHTLINER CUSTOM CHASS
XCR
(2016) — EXTERIOR LIGHTING
Nov 11, 2020
Incident date: Nov 7, 2020
THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS
Incident date: Oct 1, 2020
I HAVE A 2006.5 KIA OPTIMA. I AM EXPERIENCING THE SAME PROBLEM WITH THE BRAKE LIGHT SWITCH STICKING AS OTHER KIAS CURRENTLY UNDER RECALL. MY BRAKE LIGHTS ARE ALWAYS ON. AM I OUT OF LUCK ON THIS ONE?
Incident date: Nov 2, 2020
MY 2006 F150 FORD LARIAT. IT STARTED WITH THE FRONT MAP LIGHT ARE SOME LIGHT NOT SURE WHAT IT'S CALLED. IT WOULD COME ON BY ITSELF JUST SITTING STILL WITH ENGINE OFF. AND NO ONE IN THE TRUCK. IT WOULD DO THIS ALL HOURS OF DAY AND NIGHT. THEN THE DOOR JAR LIGHT CAME ON GOING DOWN THE HWY. AND WOULD NOT GO OFF. WE STOP TO CHECK ALL DOES AND THEY ALL WAS SHUT. IT STAYS ON AND WANT GO OFF. THEN WITH A... Read more
Incident date: Jul 6, 2020
I HAVE AN EXCEPTIONALLY LARGE AMOUNT OF MOISTURE IN THE PASSENGER HEADLAMP ASSEMBLY. I'VE HAD IT CHECKED AT 3 DIFFERENT BODY SHOPS, INCLUDING A LINCOLN ONE HERE IN TULSA. ALL 3 SHOPS COULDN'T FIGURE OUT WHERE THE MOISTURE IS COMING FROM. I HAVE SEEN THIS ON A COUPLE OF OTHER LINCOLN MKSS. ON THE OTHER AUTOMOBILES THAT I HAVE SEEN THEIR PEERS TO BE NO DAMAGE ANYWHERE AS IS THE CASE WITH MINE. MY CO... Read more
Incident date: Nov 13, 2017
I HAVE HAD THE PASSENGER SIDE HEADLIGHT REPLACED BY THE DEALER TWO TIMES. IT HAS BEEN SHORTING OUT AND COME TO FIND OUT THE PLUG THAT THE BULB CONNECTS TO HAS BEEN BROKEN AND NO ONE FIXED THE ISSUE. ALSO I HAD MY FRONT AXLE'S HAVING ISSUES.
Incident date: Oct 29, 2020
THE HEAD LIGHTS ARE VERY DEM AT NIGHT IT IS AS IF THEY ARE NOT EVEN ON.
Incident date: Oct 19, 2020
WHILE DRIVING PASSENGER SIDE LOW BEAM STOPPED WORKING, THEN CAME BACK ON AFTER A FEW DAYS. NOW BOTH PASSENGER AND DRIVER LOW BEAMS ARE NOT WORKING. HIGH BEAMS ARE FINE. I ALWAYS USED THE AUTOMATIC LIGHTING TO HAVE THEM TURN ON/OFF FOR ANYTIME I DRIVE. LOW BEAMS REQUIRED NEW HEADLAMPS AND MELTED RELAY, REPLACED THAT AS WELL. SERVICE ESC AND TRACTION CONTROL LIGHTS COME ON DASH, THEN TURN OFF, THEN ... Read more
Incident date: Sep 5, 2020
TL* THE CONTACT RENTED A 2020 FORD ESCAPE FROM HERTZ RENTAL CAR. THE CONTACT STATED WHILE TAKING OFF FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT STATED THE TURN SIGNAL INDICATORS WERE INOPERABLE. ADDITIONALLY, THE REAR BACK OVER PREVENTION CAMERA WAS OFF CENTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED ... Read more
Incident date: Nov 5, 2020
WATER ENTERS THE REAR TAIL LIGHT TRACK LIGHTING SYSTEM, CAUSING SHORTS IN THE LED LIGHTS. I HAVE HAD IT REPLACED 2 TIMES NOW BECAUSE OF THIS DEFECT. THE NEW TRACK LIGHT HASN'T BEEN INSTALLED FOR 1 YEAR YET AND WATER HAS GOTTEN BACK INTO THE TAIL LIGHTS CAUSE SHORTAGES AND OUTAGES. THIS IS A HAZARD THAT NEEDS TO BE ADDRESSED BY DODGE
Incident date: Feb 6, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE WITH THE DAYTIME RUNNING LIGHT WHICH FAILED TO OPERATE CORRECTLY. NAPL... Read more
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHT FAILED TO PRODUCE ADEQUATE LIGHTING WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 145,000.*DT *TR
LAND ROVER
DEFENDER
(2020) — EXTERIOR LIGHTING
Nov 10, 2020
Incident date: Nov 1, 2020
THE CONE OF LIGHT PROJECTED FORWARD BY THE HEADLIGHTS IS TOO NARROW. WHEN TURNING RIGHT OR LEFT FROM ONE DARK ROAD ONTO ANOTHER DARK ROAD, ONE CANNOT DETERMINE IF IT IS SAFE TO TURN. THE LIGHT CONE IS BLOCKED BY THE ESCUTCHEON AROUND THE HEADLIGHT, WHICH ARE SET INWARD TOO DEEP.
Incident date: Nov 9, 2020
THE DOM LIGHTS FUSE KEEPS BLOWING. IT APPEARS TO HAVE A SHORT BUT SOME TIMES THE FUSE TAKES A LITTLE TIME TO BLOW. YESTERDAY I TRIED TO REPLACE THE FUSE THREE TIMES, AND THREE FUSES WERE BLOWN IMMEDIATELY.
Incident date: Sep 26, 2020
ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUS... Read more
Crash
Incident date: Nov 1, 2020
I HAVE A SERIOUS PROBLEM WITH HEADLIGHTS: AT NIGHT 1. LOW BEAM HEADLIGHTS ARE SO WEAK 2. HIGH BEAM DOES NOT ADD MUCH TO THE ALREADY WEAK DIMMED LOW BEAM. 3. CHRYSLER SHOULD RECALL THESE HEADLIGHTS FOR SAFETY CONCERNS.
Incident date: Nov 9, 2020
HEADLIGHTS INTERMITTENTLY TURN OFF WHILE DRIVING OR DON'T WORK WHEN YOU TURN THE CAR ON AND THEN WILL RANDOMLY START WORKING AGAIN. IT IS USUALLY JUST ONE HEADLIGHT, BUT DID HAVE BOTH GO OUT ONE NIGHT.
Incident date: Oct 10, 2020
DRIVING IN THE DARK AND PASSENGER SIDE HEADLIGHT WENT OUT. GOT DIAGNOSED THAT IT WAS A BAD LIGHT HOUSING.GOT VARIOUS PRICES FROM 700 TO 1200 DOLLARS. NOW THE LIGHT WORKS .WAS OUT FOR 3 WEEKS DECIDED TO COME BACK ON.WELL I WOULD ASSUME ITS NOT THE HEADLIGHT OR JUST FAULTY ELECTRONICS. NOT SURE ANY HEKP?
Incident date: Nov 9, 2020
THE BLINKERS RANDOMLY WORK; MOST LIKELY NEEDS A NEW HAZARD SWITCH. THE CAR'S TEMPERATURE GAUGE WOULD RISE WHEN SITTING IN IDLE; NEEDED A NEW WATER PUMP AND THERMOSTAT AS OF 11/2020.
Incident date: Jul 9, 2019
REAR LOWER CONTROL A ARM THAT HOLDS SPRING ROTTED AT WELDS AND BROKE MADE TIRE DRAG DOWN HIGHWAY AT 65MPH ALMOST CRASHED BECAUSE OF THIS .COST ME 150 TOW PLUS THE PART WAS FEW HUNDRED TOO.🙁. LIGHTS SUCK SO BAD CAN'T SEE AT NIGHT. 30 FEET IF THAT, I HAVE REPLACED BULBS (40)$ AND STILL SUCK DEFINITELY SOMETHING NOT RIGHT ..THEY HAVE BEEN GETTING WORSE MONTH BY MONTH. WHEN I GOT THE... Read more
Incident date: Jan 14, 2020
I PURCHASED A 2014 CADILLAC SRX AND THE HEADLIGHTS STOPPED WORKING.WE RETURNED TO THE DEALER WITH IT AND THEY SAID IT WAS CHECKED BEFORE WE LEFT WITH OUT.WE RESEARCHED ON LINE AND DISCOVERED A DEFECTIVE LIGHT DESIGN WAS THE PROBLEM.WE CAN NOT EVER DRIVE OUR CAR AT NIGHT .
Incident date: Jan 16, 2016
THE LOW BEAM HEADLIGHTS HAVE GOTTEN SO DIM WE CANT EVEN DRIVE AT NIGHT WITH OUT HIGH BEAMS THIS I FEEL IS A SAFETY ISSUE AND WE ARE NOT THE ONLY ONES HAVING THIS PROBLEM WITH THE SAME MAKE AND MODEL FROM 2013 TO 2015 NISSAN SHOULD RECALL AND REPLACE THEM AS THIS IS A SAFETY ISSUE THAT STARTED ABOUT 4 YEARS AGO
Incident date: Feb 2, 2016
RECEIVED A LETTER THAT THE HEADLIGHTS ARE DEFECTIVE AND WE HAVE TO MAKE PAYMENT ON THE REPAIR AND THEN WE WILL RECEIVE A REFUND. THE LIGHTS ARE DIM AND OBSTRUCT OUR VIEW AT NIGHT, IF THEY KNOW ABOUT THE PROBLEM, WHY AREN'T THEY OFFICIALLY RECALLING THE LIGHTS AND REPLACING WITHOUT ANY COST TO THE CONSUMER.
Incident date: Nov 7, 2020
2008 JEEP WRANGLER HAS HAD SEVERAL ISSUES WITH TIPM. WIPERS WILL COME ON, HORN WILL SOUND, WASHER FLUID SPRAYS, AND TRANSMISSION WILL NOT SHIFT (WHEN THE VEHICLE IS IN MOTION AND THIS HAPPENS) INTERMITTENTLY AND WILL SOMETIMES CREATE A NO CRANK/NO START CONDITION AFTER THE MALFUNCTION HAPPENS WHILE THE VEHICLE IS IN MOTION AND HAS BEEN SHUT OFF. DEFECT HAS BEEN TRACED BACK TO TIPM AND TIPM WAS REP... Read more
Incident date: Nov 2, 2020
ALL THE INSTRUMENT CLUSTER LIGHTS CONTINUE TO GO OUT ON MY 04 PRIUS. I DON'T KNOW HOW MUCH FUEL I HAVE THIS COULD BE A SAFETY ISSUE. I DON'T KNOW HOW FAST I'M GOING THIS COULD DEFINITELY BE A SAFETY ISSUE. AND ZERO WARNING LIGHTS COME ON THIS IS DEFINITELY A SAFETY ISSUE. BY LOOKING ON THE INTERNET I CAN TELL THOUSANDS OF PRIUSES HAVE THIS EXACT SAME ISSUE WITH THE INSTRUMENT PANEL CLUSTER GOING O... Read more
Incident date: Nov 7, 2020
WHEN USING THE LEFT TURN SIGNAL THE HEADLIGHTS TURN OFF
Incident date: Nov 6, 2020
I'VE REPLACED LOW BEAM HEADLIGHT BULBS 4 TIMES (3 ON PASSENGER SIDE) THE PAST 13 MONTHS; THE HIGH BEAMS 3 TIMES (2 ON PASSENGER SIDE). HAD TO RUN ON HIGH BEAMS ONLY FOR APPROX 2 MONTHS CAUSE BOTH LOW BEAMS WENT OUT A COUPLE OF MONTHS AFTER REPLACING THEM. BEEN BUYING THE HIGHER END BULBS AND BEEN CAREFUL TO NOT TOUCH THEM. HAD TO REPLACE YET OTHER BULB TONIGHT CAUSE HIGH BEAM WENT OUT. REPLACED 1 ... Read more
Incident date: Nov 5, 2020
PAINT PROBLEMS ON ALL FOUR DOORS FLAKING OFF .RECIEVING A NOTICE FOR MY CAMARY BUT NOT THE TACOMA, BOTH COLORS WERE LISTED.
Incident date: Oct 23, 2020
THE LOW BEAMS FOR MY 2013 ALTIMA SL HAVE BECOME TOO DIM FOR ME TO SEE AT NIGHT. I HAVE HAD TO START USING THE HIGH BEAMS TO SEE AT NIGHT WHICH COULD CAUSE PROBLEMS FOR OTHER DRIVERS, BUT IF I DIDN'T USE THEM I COULD CRASH DUE TO POOR VISIBILITY.
Incident date: Oct 27, 2020
THE LOW BEAM ON MY NISSAN ALTIMA IS EXTREMELY DIM. IS SO DANGEROUS TO DRIVE AT NIGHT. MY FRIEND GOT AN ACCIDENT LAST NIGHT BECAUSE OF THIS ISSUE. I HAVE TO USE THE HIGHT BEAM WHEN I'M DRIVING AT NIGHT, THIS IS ALSO ANOTHER SAFETY ISSUE WHICH AFFECTS THE THE OTHER DRIVES BUT WE HAVE TO, OTHERWISE WE COULD HIT SOMEBODY.
Incident date: Nov 5, 2020
MY LEFT HEADLIGHT GOES OFF BUT IF I TURN THE HEADLIGHTS BACK OFF AND BACK ON IT COMES BACK ON. THE HEADLIGHT IS NOT BURNED OUT. THIS HAPPENS WHILE ON THE FREEWAY IN THE DARK WHILE RAINING. THIS HAPPENS INTERMITTENTLY AND NOT ALL THE TIME.
FREIGHTLINER
FREIGHTLINER
(9999) — EXTERIOR LIGHTING
Nov 6, 2020
Incident date: Nov 5, 2020
I WAS GUIDING MY HUSBAND AS HE WAS BACKING OUR MOTORHOME OUT OF OUR STORAGE FACILITY TO TAKE IT ON A TRIP. I NOTICED THE PASSENGER SIDE TAILLIGHT ASSEMBLY BEGIN TO SMOKE, THERE WAS A PLASTIC BURNING SMELL, THE LOWER BRAKE LIGHT WENT OUT, THEN FLAMES STARTED SHOOTING OUT OF THE ASSEMBLY. THE SEQUENCE OF EVENTS HAPPENED VERY QUICKLY. I WAS ON THE CELL PHONE WITH MY HUSBAND AND BEGAN TO YELL FIRE. H... Read more
Fire
Incident date: Sep 14, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL... Read more
Incident date: Jan 1, 2014
SINCE THE CAR WAS REPURCHASED FROM ANOTHER BUY THE CAR HAS HAD ELECTRICAL ISSUES WITH IT. IT BLOWS A FUSE CONSTANTLY CAUSING THE REAR TAILLIGHTS NOT TO WORK WHEN THE FUSE IS THEN REPLACED IT LAST A DAY OR SO THEN BLOWS AGAIN. THIS C NOT IN NUESBTO HAPPEN EVEN AFTER REPLACE THE TAILLIGHTS WITH NEW ONES. WE REPLACED THE ENTIRE THING NOT JUST THE BULBS. THE HEADLIGHTS EVEN THOUGH WE HAVE HAD ATTEMPTE... Read more
VOLKSWAGEN
PASSAT
(2013) — EXTERIOR LIGHTING
Nov 5, 2020
Incident date: Nov 2, 2020
LOW BEAM HEADLIGHT WILL NOT STAY ON. THE CONTACTS BETWEEN THE BULB HOLDER AND THE HEADLIGHT ASSEMBLY DO NOT SAY CONNECTED, THEREFORE, THE LIGHT DOES NOT WORK
Incident date: Oct 1, 2020
I HAVE NOTICED THAT WHILE DRIVING AT NIGHT, MY HEADLIGHTS ARE EXTREMELY, DANGEROUSLY DIM. I HAVE CHANGED THE BULBS, AND I CAN STILL BARELY SEE IN FRONT OF ME WITHOUT CLICKING ON THE HIGH BEAMS. WHAT CAN BE DONE ABOUT THIS ISSUE? I AM SO TERRIFIED TO DRIVE AT NIGHT, I ONLY GO FIVE MINUTES AWAY FROM MY HOUSE IF NECESSARY. I'M ALSO AFRAID I WILL GET A TRAFFIC CITATION FOR DRIVING WITH HIGH BEAMS ... Read more
Incident date: Aug 15, 2017
I BOUGHT IT 2017 AFTER A MONTH MY COMPUTER BOX IS BROKEN I'M LUCKY BECAUSE IT'S UNDER WARRANTY. EVERY YEAR IN MY DASH BOARD IT ALWAYS SHOW UP CHECK SERVICES. NOW MY CAR IS CHECK ENGINE.
Incident date: Oct 20, 2020
MY MIRROR TURN SIGNAL AND LEFT FRONT TURN SIGNAL FLASHES RANDOMLY ON ITS OWN. SEVERAL TIMES IN A 24 HOUR PERIOD. THE LEFT BACK TURN SIGNAL DOES NOT. I SMELL SOME TYPE OF ELECTRICAL BURNING FUMES FROM THE LEFT SIDE OF THE CAR NEXT TO THE HOOD WHERE IT COMES TO WINDSHIELD. THIS IS VERY DISTRACTING AS IT IS HAPPENING RANDOMLY AND OFTEN. THIS HAPPENS WHEN THE VEHICLE IS PARKED , UNATTENDED, AND IN TH... Read more