Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Oct 2, 2020
UNABLE TO OPEN DRIVERS FRONT DOOR WITHOUT TRYING AT LEAST 4 TIMES. THIS IS ONLY ONCE IT IS IN THE LOCK POSITION AND I UNLOCK IT. LIGHTS IN AUTO POSITION RANDOMLY GO ON AND OFF WHILE DRIVING
Incident date: Oct 20, 2016
I BOUGHT MY 2015 NISSAN ALTIMA WITH 3000 MILES. PRACTICALLY BRAND NEW IN 0CTOBER THAT SAME YEAR. ABOUT A YEAR AFTER I NOTICED MY HEADLIGHTS WERE NOT AS STRONG AS THEY WERE BEFORE. I FIGURED THE BULBS WERE BEGINNING TO BURN OUT. SO I UPGRADED THEM TO AN LED H11 BULB AS THAT IS THE BULB THE MANUAL SAYS IS REQUIRED. THESE BULBS WERE NOT OVERLY EXPENSIVE BUT THEY WEREN'T CHEAP EITHER. I DID A LOT OF R... Read more
Crash
Incident date: Jan 1, 2021
DIM HEADLIGHTS ON LOW, MAKE IT IMPOSSIBLE TO SEE SAFELY AT NIGHT. THIS IS A KNOWN ISSUE WITH THESE HEADLIGHTS
Incident date: Jan 1, 2021
I PURCHASED A 2008 HYUNDAI VERACRUZ IN 2014. I WAS TAKING A FRIEND HOME AND AS I WAS PULLING IN ALL LIGHTS LIT UP AND CAR JUST SHUTS OFF. I COULDN'T GET THE CAR TO DO ANYTHING. I HAD THE CAR TOWED. MY WINDSHIELD WIPERS DOESN'T WORK, DOOR HANDLES ARE ALL BROKEN, SEAT BELTS DOESN'T WORK, ALTERNATOR HAS BEEN CHANGE 3 TIMES DUE TO OIL LEAKAGE,NO RADIO, THE RPM'S GOES UP AND DOWN AND TRUNK WON'T OPEN.
Incident date: Jan 11, 2021
MY BATTERY KEEPS DRAINING. IM HAVING AN ISSUE KEEPING IT RUNNING OR EVEN STARTING IT UP. MAY BE HAVING STARTER ISSUES. ALSO MY AIR CONDITIONER AND HEATER ARE NOT COMING ON. RADIATOR PROBLEMS.
FORD
TRANSIT CONNECT
(2014) - EXTERIOR LIGHTING
Jan 14, 2021
Incident date: Jan 13, 2021
DASH BOARD LIGHTS AND ALL METERS INOPERATIVE. INSTRUMENT CLUSTER INOPERATIVE. MULTIFUNCTIONAL DISPLAY INOPERATIVE. CHIMES, WARNING LIGHTS AND MESSAGES OUT. INTERMITTENT AND ALL FUNCTION COME BACK AFTER SEVERAL MINUTES OF DRIVING.
Incident date: Dec 4, 2020
THE 17 INCH SCREEN KEEP GOING OFF WHILE DRIVING AND UNABLE TO DEFROST WINDSHIELD ALSO HVAC DOESN'T WORK DOING DRIVING WHEN THIS DISPLAY 17 INCH SCREEN GO BLANK THIS MAY BE RELATED TO PREVIOUS REPORT ON THE 8 GB MEMORY ON THE 17 INCH SCREEN DISPLAYS GONE BAD MY CAR HAD ONLY 40,000 MILE WHEN THIS HAPPENED IT'S STILL UNDER WARRANTY BUT HAVE ASKED TESLA TO HELP AND THEY WERE NOT HELPING THE CAR STIL... Read more
Incident date: Jan 14, 2021
AS CONSISTENTLY AS MULTIPLE TIMES EACH DAY, WHEN USING THE BLINKER FUNCTION ON MY 2015 KIA SEDONA. THE HEADLIGHTS WILL TURN OFF COMPLETELY. I HAVE TO WIGGLE THE DEVICE TO RESTORE HEADLIGHT FUNCTION. IT APPEARS TO HAVE LOOSE CONNECTIVITY OR WIRE, BUT IS A SIGNIFICANT SAFETY ISSUE WHEN DRIVING AT DARK.
DODGE
GRAND CARAVAN
(2012) - EXTERIOR LIGHTING
Jan 14, 2021
Incident date: Jan 1, 2021
VAN WON'T START. NO NOISE AT ALL WHEN I TURN THE KEY. THE SYMPTOM IS JUST LIKE TRYING TO START A CAR WITH AN AUTOMATIC TRANSMISSION WHILE THE CAR IS IN DRIVE, OR THERE'S NO SOUND AT ALL (THE VAN HAS ALWAYS BEEN Q ININ PARK). EVERYTHING ELSE POWERS UP, RADIO, WIPERS, LIGHTS ETC. THE BATTERY IS NEW AND THE ALTERNATOR IS GOOD. DEALERSHIP INSTALLED A NEW TIPM AND THE CAR STARTED FOR 1 WEEK AND DIED AG... Read more
Incident date: Jan 14, 2021
LOW BEAM HEADLAMPS BECOME SO DIM THAT YOU CANNOT DRIVE AT NIGHT. THE HEADLAMPS PUT A LIGHT BEAM ABOUT 5 FT IN FRONT OF THE VEHICLE. YOU CAN SEE BETTER USING TWO FLASHLIGHTS ON THE HOOD. CADILLAC KNOWS OF THIS DEFECT AND EVEN SETTLED A LAWSUIT TO REPLACE THEM BUT THEY DO NOT COVER THE ENTIRE COST AND REPLACES THEM WITH INDENTICAL UNITS. THIS VEHICLE IS A EXTREME HIGH RISK WHEN DRIVING AT NIGHT TO ... Read more
Incident date: Jul 7, 2019
THE PASSENGER HEADLIGHT AND TAIL LIGHT BULBS BURN OUT QUICKLY. THE CONNECTOR TO THE LOW BEAM HEADLIGHT HAS MELTED AND BEEN REPLACED MANY TIMES, EVEN BY THE DEALERSHIP. THERE IS LIKELY TOO MUCH AMPERAGE AND OR POWER GOING TO THE PASSENGER SIDE OF THE VEHICLE, CAUSING THE ISSUE AND POSSIBLY DUE TO A FAULTY WIRING DESIGN.
Incident date: Jan 5, 2021
LOW BEAM HEADLIGHTS, AND TAIL LIGHTS, BURNING OUT FREQUENTLY, AND AT THE SAME TIME! THIS HAPPENS AT LEAST ONCE PER YEAR, AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME, LEAVING MY FAMILY AND I DRIVING IN THE DARK. THIS SEEMS TO HAPPEN WHEN YOU START THE VEHICLE. IT'S BEEN AN ONGOING ISSUE FOR 3+ YEARS. IT'S VERY SCARY AND A SIGNIFICANT SAFETY ISSUE, RENDERING THE VEHICLE USELESS UNTIL REPAIRED. I S... Read more
Incident date: Jan 13, 2021
BRAKE AND TAIL LIGHT CONTINUES TO BURN OUT. I HAVE REPLACED BULBS AND ENTIRE ASSEMBLY EVERY COUPLE WEEKS AND IT MELTS THE UNITS AS WELL AS MY ENGINE STALLS OUT AND WILL NOT ACCELERATE AND DOES THIS INTERMITTENTLY.
Incident date: Dec 19, 2020
TAPPED THE ACCELERATOR. THE CAR SUDDENLY LURCHED BACKWARD. I PUT IT IN NEUTRAL AND HIT THE BRAKES. NOTHING HAPPENED.I DIDNT WANT TO HIT THERE GARAGE OR MY SON IN LAWS CAR SO I SWERVED TO THE RIGHT. I HIT THE BRAKES AND AGAIN NOTHING HAPPENED. THE CAR HIT THE NEIGHBOR BUSH AND EVENTUALLY CAME TO REST WHEN IT HIT THE NEIGHBORS HONDA RIGHT DOOR. I THEN PUT IT DRIVE AND PULLED BACK ONTO MY DAUGHTERS D... Read more
Crash
Incident date: Dec 23, 2020
DRIVING ON A COUNTRY ROAD, LIGHTS CAME ON REGARDING STEERING AND BRAKING I DROVE FOR ANOTHER 1/2-1 MILE. SNOWING CONDITIONS - LOST STEERING AND BRAKES AND THE CAR WENT OFF THE ROAD, HITTING A SIGN FOR AN UPCOMING CURVE
Crash
Incident date: Jan 11, 2021
THE TAIL LIGHTS HAVE TO BE MANUALLY TURNED ON WHEN LOW BEAM HEADLIGHTS ARE ON. THE LOW BEAM HEADLIGHTS ARE ON AUTOMATICALLY AT ALL TIMES. WHAT THIS MEANS IS IF I PARK THE CAR DURING DAYLIGHT HOURS AND COME BACK WHEN DARK I OFTEN DRIVE WITHOUT TAILLIGHTS. PEOPLE HAVE YELLED AT ME AND HONKED AT ME TO TURN ON MY TAILLIGHTS WHEN DARK BECUASE THERE ARE NONE! THIS OCCURS BECAUSE I GET IN THE CAR AND... Read more
Incident date: Sep 14, 2018
IN SEPTEMBER OF 2018 I NOTICED ONE OF THE DAYTIME RUNNING LIGHTS STARTED TO GO OUT. I TOOK THE CAR TO TESLA AND THEY REPLACED THE HEADLIGHT. SHORTLY AFTER THE OTHER SIDE DID THE SAME THING. AGAIN THEY REPLACED THE HEADLIGHT. THEN IN JUNE OF 2019 ONE OF THE DAYTIME RUNNING LIGHTS WENT OUT AGAIN. IT WAS REPLACED AGAIN. NOW I AM OUT OF WARRANTY AND BOTH DAYTIME RUNNING LIGHTS ARE GOING OUT AGAIN. THE... Read more
Incident date: Dec 27, 2020
WHILE DRIVING AT NIGHT, AND ALSO WHEN STARTING CAR AT NIGHT. I LEAVE MY LIGHTS ON AUTO. LATELY MY LIGHTS HAVE BEEN TURNING OFF, WHILE DRIVING ON BACK ROADS AND ON INTERSTATE. I HAVE TO TRN LIGHT SWITCH TO OFF THEN TURN TO ON.
CHEVROLET
SILVERADO 1500
(2014) - EXTERIOR LIGHTING
Jan 12, 2021
Incident date: Jan 1, 2021
TRANSMISSION PUMP ALL OF SUDDEN RENT OUT DRIVING DOWN HIGHWAY
Incident date: Dec 2, 2020
THE WINDSHIELD WASHER (WON'T SPRAY) DOES NOT WORK. I THOUGHT I SAW A PREVIOUS RECALL FOR WINDSHIELD WIPER/WASHER ON THIS VEHICLE??? IT HAS NEVER BEEN REPAIRED/REPLACED. ALSO, THE HIGH BEAMS (EXTERIOR BRIGHT LIGHTS WON'T WORK) I ONLY HAVE LOW BEAMS. THANKS FOR YOUR HELP.
Incident date: Jan 1, 2020
THE FRONT HEADLIGHTS ARE VERY DIM WHERE IT LOOKS LIKE THE LIGHTS ARE OFF WHEN I AM DRIVING AT NIGHT. I MUST TURN ON THE BRIGHT LIGHTS TO SEE NORMALLY AT NIGHT WHEN WE DRIVE. I RECEIVED A RECALL NOTICE TO HAVE LIGHTS REPLACED AFTER WE PAY $800 A PIECE AT CADILLAC DEALER. I WAS ILL AND COULD NOT TAKE THE CAR IN TO HAVE THE ISSUE CORRECTED. AFTER MY SURGERY AND MY RECOVERY TIME I CALLED THE CADILLAC ... Read more
Incident date: Nov 15, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED BOTH REAR TAIL LIGHTS AND THE FRONT DRIVER SIDE HEADLIGHT WERE EXPERIENCING BULBS BURNING WHICH CAUSED MELTING OF WIRING INTO THE SOCKETS OF THE VEHICLE. THE BULBS WERE ORIGINAL PARTS. THE CONTACTED STATED THE FAILURE FIRST OCCURRED WHEN THE DRIVER SIDE REAR TAILLIGHT BURNED OUT, SHORTLY AFTER THE PASSENGER REAR TAILLIGHT AND FRONT DRI... Read more
Fire
Incident date: Jan 9, 2021
THIS HAS HAPPENED SEVERAL TIMES ME AND MY GRAND DAUGHTER ARE HEADED OUT SHOPPING ON HIGHWAY 26 IN OREGON SUMMIT HIWAY THE RIG JUST SHUTS DOWN CKICKING THE DOORS WINDOWS MADE FUNNY NOISE AND GAS DOESN'T READ FULL WHEN FULL ,LIGHTS DIME AT NIGHT DASH LIGHTS GO OUT YOU HAVE TO WIGGLE THE LITTLE DASH BOARD THING TO MAKE THEM GO BACK ON SIDE MIRRORS WON'T ADJUST WITH PANEL IN DOOR ,AND JUST THIS PAST ... Read more
Incident date: Jan 12, 2021
SEAT HEATS DON'T WORK PROPERLY WHEN REMOTE STARTS. SOMETIMES WHEN YOU MANUALLY START THEY WORK. BACK TRACK LIGHT SOME HOW GOT WATER INSIDE AND NOW THE WHOLE TRACK LIGHT IS NOT WORKING ALONG WITH LICENSE PLATE LIGHT.
Incident date: Jan 10, 2021
DRIVING AT NIGHT IS VERY DANGEROUS FOR ME TO DRIVE WITH MY KIDS HOME I'M A SINGLE PARENT THE HEADLIGHTS MAINLY LOW BEAMS ARE VERY VERY LOW YOU CAN EVEN TILL THEY ARE ON THE POLICE PULLED ME OVER AND MADE A JOKE SAYING I WOULD BE BETTER OFF USING TWO FLASHLIGHTS CAN YOU PLEASE TELL ME THE PROBLEM OR HELP I ALMOST WAS IN A ACCIDENT WITH MY CHILDREN IN THE CAR IS THE LOW BEAMS THE HIGHBEAMS I'VE HAD ... Read more
Incident date: Feb 21, 2018
HEAD LIGHTS CONSTANTLY GO OUT. AIR BAG LIGHT IS ON
Incident date: Mar 1, 2020
2015 SRX WITH HEADLIGHT ISSUES. DIM LOW BEAMS RESTRICT VISIBILITY AT NIGHT. READ ABOUT NUMEROUS COMPLAINTS. CANNOT SEE WHILE DRIVING AT NIGHT.
Incident date: Nov 1, 2020
THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. IF A PERSON OR ANIMAL WAS ON THE ROAD, IT PROBABLY WOULDN'T BE SEEN U... Read more
Incident date: Dec 26, 2020
WHILE DRIVING MY 2012 KIA SORENTO ON THE FWY. THE ENGINE STALLED WITH NO WARNING. THE CHECK ENGINE LIGHT CAME ON...I WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART. IT RAN FINE, BUT CHECK ENGINE LIGHT REMAINED ON. THERE WAS NO APPARENT SOUNDS OF ENGINE TROUBLE ...SO I CONTINUED MY ROUTE. THE NEXT DAY IT STARTED FINE, NO BAD NOISES, BUT CHECK ENGINE LIGHT WAS ON...I WAS ABLE TO DRIVE FOR APPROXIMATELY ... Read more
Incident date: Dec 1, 2020
THE REFLECTIVE COATING ON THE HEADLIGHT HOUSING HAS DISINTEGRATED RESULTING IN VIRTUALLY NO LOW-BEAM HEADLIGHT ILLUMINATION ON THE ROADWAY, THIS DEFECT HAS BEEN GRADUAL BUT THE END RESULT IS AN EXTREMELY UNSAFE DRIVING CONDITION. TO DRIVE WITH THIS CONDITION REQUIRES THE HIGH-BEAM TO BE USED, WHICH IS IMPRACTICAL IN MOST DRIVING SITUATIONS. WE HAVE SPENT OVER $1600 TO HAVE NEW LAMP HOUSINGS INSTAL... Read more
Incident date: Nov 5, 2019
BEEN HAVING AN ISSUE WITH THE BRAKE LIGHT SWITCH AT THE BRAKE PEDAL STICKING AND OUR BRAKE LIGHTS STAYING ON. WE NOTICE IT MOSTLY AFTER WE HAVE PARKED THE TRUCK AND TURN IT OFF. THE BRAKE LIGHTS WILL STAY ILLUMINATED, NOT ALWAYS RIGHT AWAY. THE BRAKE LIGHTS STAYING ILLUMINATED HAVE CAUSED OUR VEHICLE TO HAVE A DEAD BATTERY MANY TIMES. THIS ISSUE WITH THE BRAKE LIGHT SWITCH CAUSING THE LIGHTS TO ST... Read more
Incident date: Jan 6, 2021
I I HAD THE CAR INTO THE HYUNDAI DEALERSHIP NUMEROUS TIMES FOR MY HEADLIGHTS GOING OUT SINCE MARCH 2020 AND THEY WENT OUT AGAIN ON 1/6/2020 IS IT POSSIBLE THAT IT COULD BE THE WIRING HARNESS THAT IS NO GOOD.
Incident date: Jan 1, 2017
NIGHTTIME DRIVING WITH THIS VEHICLE IS HORRIBLE. WHILE A WELL-LIT INTERSTATE MAY NOT NECESSARILY BE AN ISSUE, DARK ROADWAYS (RURAL, DARK INTERSTATES, SOME URBAN STREETS) ARE. THE HEADLIGHTS WILL BLOW RANDOMLY BLOW WITHIN AS FEW AS SOME DAYS AFTER REPLACEMENT TO A MONTH AFTER REPLACEMENT. THE HEADLIGHT ASSEMBLY USES PROJECTOR LENSES. HOWEVER, THE LIGHT DOES NOT PROJECT. I HAVE TRIED ADJUSTING THE H... Read more
Incident date: Jan 9, 2021
HEAD LIGHTS ARE VERY DIM MAKING DRIVING THE VEHICLE AT NIGHT VERY UNSAFE. TOOK VEHICLE TO GMC DEALER, TECH SAID THAT HEAD LIGHTS ARE WITHIN GMC SPECS. TOO INSANE TO DRIVE THIS VEHICLE AT NIGHT AN ACCIDENT OR EVEN DEATH CAN OCCUR.
Incident date: Aug 12, 2019
PURCHASED 2 MOTORBIKES (AMSTAR) DEALER ASSEMBLED THESE BIKES (ONE BIKE HAD THE STEERING BOLT COME OUT DURING THE RIDE AND THE BOTH BIKE HAD ELECTRICAL/CHARGING ISSUE. BOTH BIKES HAD SAME ISSUE (MFG ELECTRICAL TO THE LIGHT DRAW MORE THAN THE BIKE CAN CHARGE THUS DRAINING THE BATTERY, REPLACEMENT LED LAMPS CORRECTED THIS). ASSEMBLER FORGO TO PLACE CHAIN COVERS PER ORIGINAL DESIGN AND POST ASSEMBLY W... Read more
MINI
COUNTRYMAN
(2014) - EXTERIOR LIGHTING
Jan 10, 2021
Incident date: Jan 10, 2021
THE LIGHTS CHANGE COLOR SPECTRUM, [XXX], FLICKER, BLACK OUT, AND THEN RETURN TO NORMAL. AN INTERNET SEARCH OF VEHICLE FORUMS SHOWS THIS IS A FREQUENTLY OCCURRING MINI PROBLEM AND THERE WAS A BULLETIN CIRCULATING AT MINI DEALERSHIPS REGARDING THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Dec 15, 2020
TAIL LIGHTS NOT WORKING AND HAVE A PROBLEM RECALL FOR TAIL LIGHTS PROBLEMS
CHRYSLER
TOWN AND COUNTRY
(2013) - EXTERIOR LIGHTING
Jan 9, 2021
Incident date: Jan 8, 2021
FOR THE THIRD TIME THE VEHICLE HAS SHUT OFF WHILE DRIVING ON THE HIGHWAY, LOSING ALL POWER STEERING CAUSING A SAFETY ISSUE. THE AUTOMATIC LIGHTS HAVE ALSO SHUT OFF MULTIPLE TIMES AT NIGHT WHILE NEAR AND PASSING OTHER CARS. WE HAVE ALMOST BEEN STRUCK DUE TO THESE CONDITIONS.
Incident date: Dec 23, 2020
BRAKE AND TAIL LIGHTS GO OUT A LOT AND NEED TO BE REPLACED TO OFTEN. THE DRIVER SIDE BRAKE AND TAIL LIGHT ARE OUT NOW AND WHEN THE BULB BLEW, IT MELTED THE HOUSING ELEMENT AND CAN'T GET A NEW BULB IN IT. SO NOW THE VEHICLE IS BEING OPERATED WITH ONLY THE PASSENGER SIDE BRAKE AND TAIL LIGHTS.
Incident date: Jan 2, 2017
I HAVE TO CHANGE TAIL LIGHTS EVERY MONTH. NOW A NEW ASSEMBLY IS REQUIRED BECAUSE THE BLOWN BULB HAS MELTED IT. THIS IS VERY UNSAFE AND I'M TRYING TO AVOID TICKETS AND COURT IF POSSIBLE. ALSO THERE'S A SHORTAGE IN THE WIRING.
Incident date: Jan 2, 2021
STANDARD HEADLIGHTS NOT BRIGHT ENOUGH TO SEE AT NIGHT. NEED TO USE HIGH BEAMS
Incident date: Jan 8, 2021
CAR SHUT OFF WHILE DRIVING. ALL ELECTRICAL WENT OUT. DOORS ALL LOCKED WHILE INSIDE, KEY STUCK IN IGNITION. STARTED WITH SIDE DETECTION WARNING AND WITHIN A FEW DAYS CAR COMPLETELY SHUT OFF WHILE DRIVING! HUGE SAFETY ISSUE! WILL NOT RESTART AND STILL CAN'T GET KEY OUT OF THE IGNITION. BATTERY IS FULLY CHARGED BUT NO POWER. COMPLETELY DEAD. THERE IS A KNOWN RECALL ON 2014 GMC ACADIAS FOR ELECTRONIC ... Read more
JEEP
GRAND CHEROKEE
(2014) - EXTERIOR LIGHTING
Jan 8, 2021
Incident date: Mar 15, 2014
SINCE I PURCHASED MY JEEP IN 2014, I HAVE AN ONGOING PROBLEM WITH THE HEADLIGHTS. IT'S VERY DIFFICULT TO DRIVE AT NIGHT, AS THE HEADLIGHTS, EVEN ON BRIGHT ARE NOT BRIGHT ENOUGH TO DRIVE. I MUST USE MY BRIGHT LIGHTS THE ENTIRE TIME WHEN I HAVE TO DRIVE AT NIGHT. THIS IS A MAJOR SAFETY ISSUE AND I HAVE MENTIONED IT TO THE DEALER WHENEVER I HAVE TO TAKE MY CAR IN. I'VE READ SEVERAL OTHER COMPLAINTS A... Read more
Incident date: Dec 18, 2020
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Incident date: Dec 30, 2020
DRIVERS SIDE REAR RUNNING LIGHTS DON'T WORK. NO POWER GOING TO THE BULBS (BULBS ARE GOOD). EXCEPT BRAKE LIGHTS AND TURN SIGNALS WORK. FUSES OKAY. AND ONLY ONE OF THE TWO LIGHT SOCKETS OVER THE REAR LICENSE PLATE HAS POWER AND WORKS. KIA DEALER CLAIMS IT REPLACED THE BURNED OUT BULB IN REAR LICENSE SOCKET, BUT I CHECKED WITHIN A WEEK AND NO POWER TO THE SOCKET. NO FUSES BLOWN.
CHEVROLET
SILVERADO 1500
(2009) - EXTERIOR LIGHTING
Jan 8, 2021
Incident date: Feb 28, 2019
DASH ON VEHICLE IS CRACKED, AS IT GETS COLDER IT CONTINUES TO GET WORSE CAUSING CRACK TO THE POINT OF THE DASH FALLING APART AS DRIVING
Incident date: Apr 6, 2020
THE HEADLIGHTS ON DIM ARE NOT BRIGHT ENOUGH TO EVEN DRIVE AT NIGHT. I HAVE TO USE HIGH BEAMS TO EVEN SEE THE ROAD.
Incident date: Jan 8, 2021
ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DE... Read more
Incident date: Jan 5, 2021
INTERIOR LIGHTS DO NOT COME ON WHEN DOOR IS OPENED, ONLY CAN BE MANUALLY TURNED ON. THE CARGO LIGHTS AND HIGH BRAKE LIKE NO LONGER WORK AS WELL WHICH IS A SAFETY ISSUE WITH THE CENTER HIGH BRAKE LIGHT. TURNS OUT A LOT OF 2012 F250 OWNERS ARE COMPLAINING OF THE SAME ISSUE AND IT'S CAUSED BY THE BCM. BODY CONTROL MODULE. IT APPEARS THAT A DESIGN FLAW LETS WATER DRIP ON THE MODULE WHICH EVENTUALLY MA... Read more
Incident date: Jan 8, 2021
MY HEADLIGHTS ARE SO DIM THAT IT IS NEARLY IMPOSSIBLE TO SEE AT NIGHT WITHOUT MY BRIGHTS TURNED ON. RESEARCH HAS SHOWN ME THAT I AM ONE OF MANY EXPERIENCING THIS SERIOUS SAFETY CONCERN.