Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
CHEVROLET
SILVERADO 1500
(2020) - EXTERIOR LIGHTING
Jan 22, 2021
Incident date: Oct 7, 2020
BACKUP CAMERA ONLY IS FUNCTIONAL IN PERFECT WEATHER CONDITIONS. IF IT'S DARK WITH NO LIGHT, THE CAMERA HAS RESOLUTION SIMILAR TO A 1950 TUBE TV. IF IT'S RAINY OR CLOUDY, THE BACKUP CAMERA IS NOT FUNCTIONAL EITHER. THERE ARE NUMEROUS YELLOW LINES AND EXTREMELY POOR QUALITY PICTURE IN MANY OTHER CONDITIONS TOO. CHEVY HAS NOT DONE ANYTHING TO FIX THIS ISSUE IN MY TRUCK. THE VISIBILITY IS SO BAD I HIT... Read more
Crash
Incident date: Nov 15, 2020
HIGH BEAMS HEADLIGHTS STOPPED WORKING
Incident date: Jan 20, 2021
I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLINKER OR HEADLIGHT INDICATORS. ADDITIONALLY, ALL THE POWER CONTROLS INCLUDING SPEED CONTROL NO LONGER... Read more
Incident date: Jan 1, 2015
THERE IS AN ISSUE ON DRIVING AMBER SIGNAL LIGHTS LOCATED ON FRONT OF VEHICLE. BULBS ARE TOO HOT, AND HAVE MELTED AND CRACKED THE LENSE COVER ON THE INSIDE OF THE HEAD LIGHT ASSEMBLY. IT IS HAMPERING LIGHT OUT PUT, AND COULD FORM A HOLE IN THE FUTURE WHICH WILL PROVIDE A HIGH BEAM OF LIGHT TO ON COMING TRAFFIC. ALSO, IT COULD IGNITE DUE TO HEAT AND PLASTIC MELTING. REPORTS OF THIS OCCURING ON TO... Read more
Incident date: Jan 18, 2021
THE DRIVER SIDE DOOR STARTED MAKING A KNOCKING NOISE AND THE WINDOW WOULD NOT SHUT ALL THE WAY. THE DOORS WOULD START UNLOCKING ON THEIR OWN AND THE DRIVER WINDOW WOULD TRY TO ROLL ALL THE WAY UP UNSUCCESSFULLY. THE CONTROL PANEL WOULD FLASH A NOTICE THAT THE DOOR WAS UNLOCKED AND THE INTERIOR LIGHTS STAYED ON WHILE DRIVING AND WHEN PARKED AND ENGINE TURNED OFF. ONE EVENT LASTED 45 SECONDS WHILE... Read more
Incident date: Jan 20, 2021
PASSENGER REAR BRAKE LIGHT IS OUT. ALL LED LIGHTS WILL NOT LIGHT UP WITH RUNNING LIGHTS ON OR THE BRAKE DEPRESSED
Incident date: Dec 29, 2020
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT THE LOW BEAMS WERE TOO DIM TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER ORR CADILLAC GMC (400 TX-63 SPUR, LONGVIEW, TX 75601 (903) 757-6600) WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INF... Read more
VOLKSWAGEN
JETTA
(2011) - EXTERIOR LIGHTING
Jan 21, 2021
Incident date: Jan 12, 2021
MY LIGHTS FAILED ABRUPTLY. WHEN DRIVING MY CAR PULLS TO THE RIGHT.
Incident date: Jan 21, 2021
LED HEADLIGHTS ON THIS MODEL CONTINUE TO FLICKER WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS BECOME SERIOUS SAFETY CONCERN. HAD VEHICLE INSPECTED NOT ALTERNATOR RELATED TO ENTIRE ASSEMBLY WORKMANSHIP ISSUES. COMPANY REFUSES TO ACKNOWLEDGE IT. OTHER COMPLAINTS EXIST FROM OTHER PEOPLE.
Incident date: Jan 20, 2021
NO AUDIO WITH TURN SIGNALS. ANIMATION WORKED ON SCREENS, AND TURN SIGNALS WERE ACTUALLY WORKING, JUST NO AUDIO. CHECKED ALL EXTERIOR LIGHTS AND ALL WORKED INCLUDING BACKUP AND BRAKE LIGHTS. AFTER REBOOT OF THE MCU1 AUDIO WORKED.
Incident date: Jan 13, 2021
WATER HAS LEAKED INTO THE "RACE TRACK LIGHTING" ON THE LIFT GATE. THIS IS FROM NORMAL, EVERYDAY DRIVING USE AND CARE. THE LIFT GATE TAIL LIGHTS, AS WELL AS LICENSE PLATE LIGHTING NO LONGER FUNCTION. THIS MAKES MY VEHICLE DANGEROUS, AND ILLEGAL TO DRIVE AT NIGHT. I HAVE READ ON MULTIPLE DODGE DURANGO FORUMS THAT THIS IS A COMMON PROBLEM, AND ONE DODGE DEALER I SPOKE TO SAID THEY SEE THIS ALL THE TI... Read more
Incident date: Jan 20, 2021
CENTER SCREEN FROZEN REPEATEDLY
Incident date: Oct 16, 2020
THIS NEW CAR IS NOT EQUIPPED WITH INTERIOR DOME LIGHTING IN FRONT. THUS WHEN IT IS DARK, NO COURTESY LIGHT COMES ON UPON ENTRY AND IT'S HARD TO SEE WHERE TO PUT THE KEY INTO THE IGNITION. THIS COULD BE A SERIOUS PROBLEM IF ANYONE SUSPICIOUS IS LURKING AROUND, IF YOU ARE STUCK ON THE SIDE OF THE ROAD AT NIGHT, OR IF YOU ARE LOST. THERE IS A LIGHT IN THE BACK, BUT IT IS VERY DIM AND PROVIDES NO HEL... Read more
Incident date: Jan 16, 2021
HAVING ISSUE WITH PASSENGER SIDE LOW BEAM LIGHT AFTER REPLACING IT STILL SEE THE LIGHT GOES IN AND OUT I LOOKED UP THE ISSUE ONLINE AND SEE MANY PEOPLE ARE HAVING THE SAME ISSUE ON THE SAME SIDE OF THE VEHICLE WITH THE PASSENGER SIDE LIGHT AND EVERYBODY EXPERIENCING THE SAME PROBLEM THE LIGHT WILL GO IN AND OUT EVEN AFTER YOU REPLACE THE BULB.
Incident date: Jan 21, 2021
AT NIGHT WITH THE LIGHTS ON AND DRIVING OR NOT, WHEN YOU USE THE TURN SIGNAL THE HEAD LIGHTS WILL GO OFF. IF YOU WIGGLE THE BLINKER ARM, THEY WILL COME BACK ON. BUT YOU ARE DRIVING WITHOUT BEING ABLE TO SEE BECAUSE THE LIGHTS GO OFF. THIS HAPPENS EVERY TIME.
Incident date: Jan 20, 2021
THE RIGHT HEAD LIGHT JUST STOPS WORKING AND I HAVE TO OPEN THE HEAD LIGHT CASING AND PLAY WITH THE CABLES TO GET IT TO WORK AGAIN. ALSO THE POWER SEATS DON'T WORK.
Incident date: Jan 13, 2021
EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID ... Read more
Incident date: Jan 18, 2021
I HAVE HAD RECURRING AND CONSTANT PROBLEMS WITH THE LOW BEAM HEADLIGHTS AND ELECTRICAL CONNECTIONS IN THIS CAR. I'VE ALREADY HAD THE PASSENGERS SIDE HEADLIGHT AND DRIVERS SIDE HEADLIGHT "FIXED" BETWEEN 3 AND 4 TIMES. THE DRIVERS SIDE LOW BEAM IS OUT AGAIN AS OF 2 DAYS AGO. AS FAR AS THE ELECTRICAL PROBLEMS, MY TRUNK POP BUTTON DOESN'T WORK, THE RR PASSENGERS SIDE DOOR DOESN'T LOCK, AND I SOMETI... Read more
Incident date: Jan 16, 2021
FIRST, THE CAR ROUTINELY BURNS OUT TURN SIGNALS, AND OVERHEATS THE TURN SIGNAL TO THE POINT THAT IT MELTS THE HOUSING THTA THE LIGHT BULB SNAPS INTO. I HAVE HAD TO REPLACE THE HEADLIGHT HOUSING/LAMP WIRINGS HARNESS MULTIPLE TIMES ALONG WITH MANY LIGHT BULBS. SECOND, THERE IS A RECALL FOR THE ELECTRONIC POWER STEERING. MY PARTICULAR VIN WAS RECALLED FOR AN ELECTRONIC POWER STEERING SENSOR. THE POW... Read more
FREIGHTLINER
SPRINTER 2500
(2020) - EXTERIOR LIGHTING
Jan 20, 2021
Incident date: Nov 10, 2020
COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.
Incident date: Nov 29, 2020
THE CENTER PART OF THE RACETRACK TAIL LIGHT LEAKS AND THE WATER CAN AND WILL CAUSE THE LIGHT TO FAIL. CHRYSLER KNOWS OF THE ISSUE AND IT IS HAPPENING IN LARGE NUMBERS ON THE 2014 TO CURRENT DODGE DURANGO. THE REPLACEMENT OF THE PART IS OVER $1,000 US DOLLARS AND YET THEY WILL NOT RECALL THE VEHICLES TO MAKE IT RIGHT INSTEAD THEY USE IT AS A MONEY PIT. THE LIGHT CAN LEAK IF THE VEHICLE IS STATIONAR... Read more
Incident date: Jan 3, 2013
TRANSMISSION REPLACED4 TIMES
Incident date: Oct 20, 2020
I YAMAHA 3R YZFR3KB
Incident date: Jan 19, 2021
TAIL LIGHTS BURN OUT AND REQUIRE ENTIRE HOUSING TO BE REPLACED INSTEAD OF JUST BULBS. LED'S BURN OUT VERY QUICKLY, CONTRARY TO TYPICAL LED'S AND ARE COSTLY TO REPLACE
Incident date: Jan 10, 2021
MY INTERIOR AND BACK EXTERIOR LIGHTS COME ON AND GO OFF RANDOMLY SOMETIMES WHILE DRIVING ON THE ROADS. THE LIGHT IN THE BACK ABOVE THE TRUCK BED IS BOTHERSOME BECAUSE IT COULD CAUSE ATTENTION OF ANOTHER DRIVER CAUSING A ACCIDENT. MY MOTHER ALSO HAS A FORD F150 THAT DOES THE SAME, HOWEVER HER TRUCK ISN'T THE SAME YEAR.
CHEVROLET
SILVERADO 1500
(2019) - EXTERIOR LIGHTING
Jan 20, 2021
Incident date: Jan 1, 2021
WHEN BACKING UP THE TRUCK AT NIGHT THE CENTER SCREEN GETS SO BRIGHT THAT YOU CANNOT SEE ANYTHING FROM THE REARVIEW MIRROR OR SIDE MIRRORS THE BACKUP CAMERA ITSELF IS A VERY POOR QUALITY CAMERA AT NIGHT AND THERE IS NO OPTION TO DIM THE BRIGHTNESS OF THE SCREEN OR TURN OFF THE CAMERA SO I CAN SEE AT THE REARVIEW MIRROR INSTEAD.
Incident date: Jan 9, 2020
THE TRUCK ACTS LIKE IT WAS RESTARTED WHEN IM DRIVING DOWN ROAD . THE LIGHTS GO OUT ALL THE GAGES TURN OFF AND RESET ITS NOT A GOOD THING WHEN U ARE DRIVING AT NIGHT. IT HAS HAPPENED MORE THEN THE ONE TIME ON 01/09/2020 IT HAS HAPPENED 3 TIMES THIS MONTH AN BE FOR THAT IT WOULD DO IT HERE AND THERE. WHEN I FIRST PURCHASED IT THE DEALER HAD IT EVERY WEEK FOR 3 MONTHS BUT IT NEVER DID IT FOR THEM BUT... Read more
Incident date: Jan 16, 2021
THE ELECTRICAL IN MY CAR SOMETIMES WORKS AND SOMETIMES NOT WHILE DRIVING THE LIGHTS FOR NOTIFICATION OF BRAKE OR ANS GO OFF AND ON. MY HEADLIGHTS WILL OCCASIONALLY BLINK TOO.
Incident date: Jan 19, 2021
PRIMARY PROJECTOR-STYLED HEADLIGHTS LOOSE THEIR INTENSITY OVER THE YEARS, TO THE POINT THAT THEY NO LONGER ILLUMINATE THE ROAD AT NIGHT.
Incident date: Dec 1, 2020
THE FRONT BLINKER LIGHTS STOPPED WORKING BUT ONLY WHEN LIGHTS ARE OFF THEY ONLY WORK WHEN LIGHTS ARE ON OR ON AUTOMATIC
Incident date: Jan 26, 2020
WATER SEEMS TO BE LEAKING IN HEADLIGHTS, CAUSING BLOWOUT HEADLIGHT HID.
Incident date: Dec 10, 2020
I'VE BEEN SEEING MANY COMPLAINTS ABOUT HEADLIGHT FAILURE.LOW BEAM HEADLIGHT ON THE RIGHT SIDE ...PLUS YOU HAVE TO TAKE OFF THE FRONT TRIM PANEL TO ACCESS THE BULB. VERY BAD DESIGN.
Incident date: Jan 19, 2021
VEHICLE STARTED OFF WITH THE RADIO NOT SAVING CHANNELS. IT WOULD RESET THE RADIO EVERY FEW DAYS. A MESSAGE WOULD COME ON THE DASHBOARD WHICH WOULD SAY THE CAR WILL BE RESTARTED IN A FEW HOURS. AND A LIGHT NOT WORKING. TOOK IN AND THEY SAID IT WAS BATTERY. REPLACED. THEN GOT BACK. WITHIN WEEK OR SO. CAR HAD ALL LIGHTS COMING ON AND OFF ON DASHBOARD. STARTED JUMPING. EVEN DROVE BACKWARDS WHEN P... Read more
Incident date: Jan 18, 2021
I STARTED TO GO TO WORK EARLIER IN THE MORNING WHILE IT'S STILL DARK. MY LIGHTS DON'T SEEM TO BE WORKING. I HAD THE BULBS REPLACED A COUPLE OF DAYS AGO AND IT STILL NOT MUCH OF A DIFFERENCE. I PRAY EVERY TIME I'M DRIVING AT NIGHT BECAUSE I CAN'T SEE A THING AND DON'T WANT TO GET IN AN ACCIDENT. I TOOK IT TO THE DEALER AND THEY RECOMMENDED I CHANGE THE HEADLIGHTS WHICH WILL COST OVER $2,000. ... Read more
Incident date: Jun 1, 2020
HEADLIGHTS EXTREMELY DIM HARD TO SEE DRIVING AT NIGHT
Incident date: Jul 9, 2019
THE LIGHTS THEY GO OUT I REPLACE THEM THEY GO OUT AGAIN. THE LIGHTS BURN IN THE SOCKETS. I HAVE REPLACED 1 ALREADY MY BRAKE LIGHTS WILL NOT WORK AND THE LIGHTS THAT I BROUGHT WERE FROM HYUNDAI WHICH MEANS IT'S A PROBLEM WITH THE CAR.
Incident date: Jan 14, 2021
BRAKE LIGHTS COME ON WITHOUT APPLICATION OF BRAKE PEDAL AND DO NOT COME ON WHEN BRAKE PEDAL IS APPLIED. RECALL 13036 HAS BEEN APPLIED...SAME PROBLEM SEEMS TO HAVE RESURFACED. CAN HAPPEN IN MOTION OR STATIONARY; ANY ROAD/DRIVING CONDITIONS.
Incident date: Jan 9, 2021
NORMAL DRIVING TURN SIGNAL LEVER STARTED TICKING BEGAN SMOKING FROM THE BASE CONTINUES TO TICK INTERMITTENTLY AND SMOKES IN MOTION WHILE DRIVING ON HIGHWAY
Incident date: Jan 2, 2017
MY LOW BEAMS ARE SO LOW IT DOES NOT LOOK LIKE THEY ARE ON AT NIGHT. THIS IS VERY UNSAFE. IF I DRIVE THE VEHICLE AT NIGHT I HAVE TO USE MY HIGH BEAMS WHICH IS NOT SAFE FOR OTHER DRIVERS ON THE ROAD. I LIVE IN FLORIDA & IT RAINS A LOT. I CAN'T SEE WITH MY LOW BEAMS AND OTHER DRIVERS CAN NOT SEE ME. I AM AFRAID I MAY GET IN AN ACCIDENT IF ONLY USING MY LOW BEAMS OR RECEIVE A TICKET FOR DRIVING WITH M... Read more
Incident date: Jan 14, 2021
PERIODICALLY THE PASSENGER SIDE AIRBAG OFF LIGHT COMES ON. ALSO, PASSENGER SIDE DOOR AJAR ON DASHBOARD ON ALL THE TIME WHICH MAKES DOME LIGHT STAY ON AND DRAIN BATTERY.
Incident date: Feb 18, 2019
I CANNOT RECALL THE EXACT DATE, BUT LATE 2018/EARLY 2019, WHILE DRIVING DOWN A RESIDENTIAL STREET I NOTICED HOW DIM MY HEADLIGHTS WERE. BEING THAT MY CAR IS A 2015 MODEL, I NAIVELY EQUATED IT TO AGE AND LIGHTBULB DIMNESS; WHICH WAS NOT THE CASE. I SWAPPED HEAD LIGHT BULBS, TO NO AVAIL; I OPTED FOR THE MOST EXPENSIVE HEAD LIGHT BULB IN AUTOZONE, BUT STILL HELLA DIM. IN MY MOST RECENT VISIT TO SH... Read more
MITSUBISHI
MIRAGE G4
(2017) - EXTERIOR LIGHTING
Jan 17, 2021
Incident date: Jan 16, 2021
I HAVE A 2017 MITSUBISHI MIRAGE G4 AND THE CAR HAS LOST TOTAL POWER. THIS VEHICLE IS ONLY 3 YEARS OLD AND COMPLETELY BROKE DOWN.
Incident date: Nov 5, 2020
MY LOW BEAM LIGHTS ARE VERY DIM. I CAN BARELY SEE AT NIGHT. I HAVE REPLACE THE LIGHT BULBS AND THAT DID NOT HELP. I HAVE TO CONSTANTLY DRIVE WITH HIGH BEAM ON BUT WITH INCOMING TRAFFIC I HAVE TO GO BACK TO LOW BEAM AND IT'S LIKE THE INCOMING TRAFFIC IS BLINDING ME. I CAN BARELY DRIVE THE CAR A NIGHT DUE TO THIS ISSUE. IT'S BEEN AN ONGOING PROBLEM WITH THE LIGHTS. THEY ARE GETTING WORSENED BY THE D... Read more
Incident date: Jan 12, 2016
REAR RACE TRACK LIGHTING TAKING ON WATER WHEN IT RAINS.ED LIGHTS HAVE SHORTER OUT. HAPPENS WHEN VEHICLE IS EXPOSED TO WET AND RAINY CONDITIONS OR CARWASH
Incident date: Jan 5, 2021
I HAVE CONTACTED FCA (FIAT CHRYSLER OF AMERICA) ABOUT THE HIGHLY COMMON ISSUE WITH THE TAIL LAMP ISSUE ON MY VEHICLE AS WELL AS MANY OTHERS HAVING THE EXACT SAME ISSUE. IN COLD TEMPERATURES MY CENTER 'TRACK BAR' AND PASSENGER TAIL LAMP DON'T TURN ON WHATSOEVER INCLUDING THE LED BRAKE LIGHT OR TURN SIGNAL ON THE ONE SIDE. WHEN THEY DO DECIDE TO WORK THE BOTTOM CORNERS OF THE 'TRACK BAR' APPEAR OUT ... Read more
Incident date: Nov 14, 2019
I'VE BEEN HAVING ONGOING ISSUES WITH THE MCU/ TOUCH SCREEN. I WAS DRIVING EARLY MORNING ONE DAY WHEN IT WAS STILL DARK OUTSIDE. I WENT TO TURN ON FOG LIGHTS AND ALL OF A SUDDEN THE HEADLIGHTS TURNED OFF AND THE TOUCH SCREEN FROZE ON ME. I HAD NO WAY OF TURNING THE HEADLIGHTS BACK ON AND HAD TO DRIVE IN THE DARK WITHOUT KNOWING WHAT IS AHEAD OF ME UNTIL I STOPPED ON THE SIDE OF THE ROAD. THEY DID R... Read more
Incident date: Jan 1, 2019
THE DIM HEAD LIGHTS ON MY VEHICLE ARE SO DIM THEY ARE UNUSABLE MAKING IT DIFFICULT TO EVEN DRIVE MY VEHICLE AT NIGHT OR IN THE RAIN.
Incident date: Mar 3, 2020
IN 11/2017 I COMPLAINED TO MY DEALER ABOUT HEAD LIGHT LOW LIGHT PROBLEMS. THEY SAID. THERE WAS NOTHING WRONG. I COMPLAINED AGAIN IN 2018. IN 2019 I COMPLAINED AGAIN, THEY REFERRED ME TO AN AUDIO SHOP TO HAVE THE BULBS REPLACED. THAT DID NOT WORK SO I HAD TO REPLACE BOTH HEADLAMPS DUE TO EXTREME SAFETY ISSUES AND NOT BEING ABLE TO SEE AT NIGHT. THEN IN FEB. 2020 I RECEIVED A LETTER FROM CADILLAC TH... Read more
Incident date: Jan 12, 2021
WIFE WAS DRIVING HOME FROM WORK APPROXIMATELY 09:10 PM(25901 RIVERWOODS RD, METTAWA, IL 60045) NO ONE WAS SERIOUSLY INJURED IN AUTOMOBILE FIRE I-94 1 MILE SOUTH OF ROUTE 176(EXIT 16(/ROCKLAND ROAD). AFTER NO MORE THAN A MINUTE ON THE INTERSTATE, I NOTICED SOME SMOKE AND PULLED IMMEDIATELY OFF TO SIDE OF ROAD AS SOON AS POSSIBLE (AROUND 1.5-2.0 MILES FROM WORK) AND AROUND 5 MIN INTO DRIVE FROM DEP... Read more
Fire
Incident date: Jan 1, 2019
INSTRUMENT LIGHTING INADEQUATE. CANNOT SEE SPEEDOMETER OR OTHER INSTRUMENTS DURING DAYLIGHT. THIS IS AN ISSUE IN MANY YEAR MODELS.