Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
MERCEDES-BENZ
ML350
(2009) — EXTERIOR LIGHTING
Nov 19, 2020
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING AT AN UNKNOW SPEED, THE EXTERIOR LIGHT WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (113 LEMMON AVE, DALLAS, TX 75209; (214) 736-5753) WHERE THE CONTACT... Read more
Incident date: Nov 5, 2020
THE LOW BEAMS ON MY HEADLIGHTS ARE REALLY DIM AND THE HOUSING UNIT FOR THE BULB IS BURNT OUT NOT ALLOWING THE LIGHT TO PROJECT. I CAN'T SEE ANYTHING WITHOUT THE USE OF MY HIGH BEAMS ON CAUSING A HUGE VISIBILITY SAFETY ISSUE. I WILL NEED TO BUY ALL NEW HEADLIGHT ASSEMBLIES IN ORDER TO HAVE GOOD VISIBILITY AND TO FIX THE ISSUE. PLEASE SEE THE PHOTO ATTACHED AND A LINK TO YOUTUBE FOR A BETTER EXPLANA... Read more
Incident date: Oct 15, 2020
I RECENTLY DROVE MY NEW 2021 TELLURIDE SX TO MY CABIN IN GA. AND FOUND A MAJOR ISSUE WITH THE HEADLIGHTS WHILE DRIVING THROUGH THE BACKWOODS. THE VISIBILITY USING THE LED HEADLIGHTS AND HIGH BEAMS ARE TERRIBLE AND POSE A DANGER. IF YOU ARE DRIVING DOWNHILL AND THE ROAD GOES UP OR TURNS YOU HAVE ZERO VISIBILITY, IT ACTUALLY CREATES A LINE AS IN MY PICTURE. I BROUGHT IT INTO MY KIA DEALER AND THEY S... Read more
JEEP
GRAND CHEROKEE
(2013) — EXTERIOR LIGHTING
Nov 19, 2020
Incident date: Nov 15, 2020
MY 2013 JEEP GRAND CHEROKEE CAUGHT FIRE DUE TO A FAULTY VANITY VISOR MIRROR WIRING THAT HAS A RECALL AND WAS REPAIRED PER RECALL PRIOR TO THE FIRE. I WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. MY CAR HAS HAD THE RECALL PERFORMED AND WAS IN TO TWO DIFFERENT DEALERSHIPS THIS YEAR FOR RECALL SERVICE. HAD I NOT BEEN IN A PARKING STRUCTURE, I WOULDN'T HAVE HAD ACCESS TO A FIRE EXTINGUISHER ... Read more
Fire
Incident date: Aug 29, 2012
LOW BEAM PERFORMANCE WAS ALWAYS SUB-PAR WHEN CAR WAS NEW. AS THE THE CAR AGES THE LOW BEAM PERFORMANCE IS GETTING WORSE. ANECDOTAL EVIDENCE ON THE INTERNET SAYS THE REFLECTOR WITHIN THE LOW BEAM PROJECTORS DETERIORATES, THUS REDUCING LOW BEAM PERFORMANCE.
Incident date: Nov 17, 2020
AUTOMATIC HEADLIGHTS SHUT OFF WHEN TURN SIGNAL IS USED. IT HAPPENS INTERMITTENTLY, BUT FREQUENTLY. I HAVE HAD THIS HAPPEN MULTIPLE TIME AT SPEEDS RANGING FROM 10 MPH TO 80 MPH BUT IT ONLY SEEMS TO HAPPEN WHEN THE AUTOMATIC HEADLIGHTS ARE ON AND THE TURN SIGNAL IS ACTIVATED.
Incident date: Feb 4, 2020
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
CHEVROLET
SILVERADO 1500
(2015) — EXTERIOR LIGHTING
Nov 18, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE AUDIBLE INDICATOR LIGHTS DID NOT WORK. THIS INCLUDED THE INDICATOR SOUND FOR WHEN THE VEHICLE WAS IN REVERSE TO WARN OF ANY POSSIBLE COLLISIONS. THE PASSENGER SIDE INDICATOR SOUND IF THE SEATBELT AND DOOR WERE AJAR DID NOT WORK AS WELL. THE INDICATOR LIGHTS FOR ANTITHEFT PROTECTION AND ROLLAWAY... Read more
Incident date: Nov 17, 2020
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE... Read more
Incident date: Nov 18, 2020
THE LIGHTING PROVIDED BY THE HEADLIGHTS ON LOW BEAM ARE WOEFULLY SUB STANDARD AND MAKES IT DANGEROUS TO DRIVE AT NIGHT. RESEARCH INDICATES THIS HAS BEEN WIDELY KNOWN IN 2013-2015 MODELS. THE COST OF REPAIRS IS IN THE $1000 RANGE. SINCE THIS IS A WIDESPREAD ISSUE AND BULB REPLACEMENT DOES NOT CORRECT THE SAFETY HAZARD THIS SHOULD QUALIFY AS A RECALL AND BE FIXED AT NO CHARGE TO THE CONSUMER. TH... Read more
Incident date: Sep 18, 2020
REAR BUMPER MARKER IS NOT DONE PROPERLY BECAME DETACHED WHILE STATIONARY. MY FRIEND HAS THIS CX-5 2017 AND SAME THING HAPPENED TO HIS CAR.
Incident date: Jun 24, 2019
A FORD TRUCK TAILGATE RECALL HAS SATISFIED FEDERAL SAFETY REGULATORS WHO OPENED AN INVESTIGATION IN OCTOBER 2018 FOLLOWING COMPLAINTS ABOUT ELECTRIC TAILGATES THAT SUDDENLY OPENED.*DT THE INVESTIGATION OPENED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) INCLUDED ELECTRIC TAILGATE PROBLEMS IN 2017-2019 FORD F-250, F-350 AND F-450 SUPER DUTY TRUCKS." THIS RECALL HAS NOT FIXED ... Read more
Crash
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BRE... Read more
Incident date: Sep 1, 2020
VEHICLE RADIO AND DASHBOARD IS COMPLETELY BLACKOUT, STARTED FLASHING AND LATER WENT BLACK IN A MONTH TIME.
Incident date: Jul 23, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS TURNING INTO THE DRIVEWAY, HE NOTICED THAT THE HEADLI... Read more
VOLKSWAGEN
TOUAREG
(2004) — EXTERIOR LIGHTING
Nov 17, 2020
Incident date: Nov 15, 2020
LIGHT WENT OUT ON DARK ROAD. NEARLY CRASHED. FOUND INSULATION ON WIRES FOR LIGHTS DETERIORATED. HARNESS WAS MELTED LOWER IN THE FENDER. ONLINE SEARCH FOUND SAME ISSUE IS COMMON AND INCLUDED FIRES.
Fire
Incident date: Aug 25, 2020
MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.
Incident date: Nov 16, 2020
LH LOW BEAM NOT WORKING. REPLACED BULB AND IT DIDN'T FIX. SWAPPED WITH RH BULB TO MAKE SURE IT WASN'T A BAD NEW BULB AND THAT DIDN'T FIX IT. HI BEAM AND PARK LAMP WORK FINE. RESEARCHED ONLINE AND SEEN THIS IS BECOMING A COMMON PROBLEM.
Incident date: Sep 1, 2020
HEADLIGHTS ARE VERY DIM. WE HAVE SWITCHED TO NEW BULBS AND THEN LED AND NEITHER IMPROVE THE DIM HEADLIGHTS. THE GLASS IS NOT FOGGY OR DAMAGED.
Incident date: Oct 28, 2020
ON OCTOBER 28, 2020 I TOOK MY VEHICLE TO JOE HOLLAND CHEVROLET IN CHARLESTON, WEST VIRGINIA BECAUSE MY HIGH BEAM HEADLIGHTS WOULD NOT WORK. THE TECHNICIAN TOLD ME THAT IT WAS A FAULTY HEAD LIGHT ASSEMBLY AND THAT I WAS AT LEAST THE THIRD PERSON THAT DAY WITH THIS ISSUE. THE HEADLIGHT ASSEMBLY IS ON BACK ORDER. SINCE THE TIME CHANGE IT IS NOW DARK BY 5:00 PM AND I DON'T GET OFF WORK UNTIL 5:30 PM... Read more
Crash
Incident date: Nov 13, 2020
CHECK ENGINE LIGHTS COMES ON AND OIL LIGHT. SO IM PROMPTED TO GET OIL CHANGE. MECHANIC SAYS HE RESET SOME CODES AND THE ENGINE LOCKED UP.MECHANIC TOOK MY RUNNING VEHICLE FROM THE SHOP TO CHECK HOW IT WAS DRIVING AND THE CAR STALLED IN MOTION.
Incident date: Nov 1, 2020
THE HEADLIGHTS HAVE FAILED AND DO NOT ILLUMINATE THE ROAD AT NIGHT MAKING IT VERY UNSAFE TO DRIVE AT NIGHT. THE HEADLIGHT DO DO NOT ILLUMINATE THE ROAD WHEN THE CAR IS MOVING OR STATIONARY AND ALL THE BULBS WORK PROPERLY.
Incident date: Nov 16, 2020
THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.
Incident date: Jun 1, 2019
LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I HAVE TRIED MULTIPLE DIFFERENT BULBS (LED AND HALOGEN), WITH NO CHANGE. THEY ARE DIM ENOUGH THAT THERE IS A SHADOW OF MY CAR IN FRONT OF ME WHEN THERE IS ANOTHER CAR BEHIND ME AT NIGHT.
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER'S AND DRIVER'S SIDE LOW BEAM HEADLIGHTS FAILED ON MULTIPLE OCCASIONS AND WERE REPLACED SIX TIMES. ALSO, THE CONTACT INDICATED THAT THE FRONT PASSENGER'S SIDE ACCENT LIGHT LOCATED ABOVE THE HEADLIGHTS FAILED AND NO LONGER WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIF... Read more
Incident date: Nov 5, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS AND TURN SIGNALS FAILED TO OPERATE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT CONDENSATION ENTERED THE HEADLAMPS CAUS... Read more
Incident date: Nov 12, 2020
THE TOUCHSCREEN WENT BLACK WHILE DRIVING CAUSING THE LIGHTS TO GO OUT. THE SCREEN HAS GONE OUT MULTIPLE TIMES OVER THE PAST 6 WEEKS REQUIRING REBOOTING. EACH TIME THE SCREEN GOES OUT MORE FEATURES ARE AFFECTED.
Incident date: Nov 16, 2020
THE THIRD BRAKE LIGHT CRACKED IN THREE PLACES AND NOW WATER IS IN THE CAR AND TRUNK. I SAW SPECIAL COVERAGE FOR THE CAR JUST FOR THIS ISSUE BUT THE DEALERSHIP STATES IT ISNT COVERED FOR MY VIN.. ALSO, THERE IS A POPPING NOISE UNDER THE CAR WHEN I TAKE OFF, TURN CURVES, GET OUT OF THE CAR ETC. SEEMS TO BE BUSHINGS WEARING OUT AND IS A WELL KNOWN PROBLEM. AGAIN, MY CAR IS NOT COVERED.
Incident date: Nov 14, 2020
THE MAIN/CENTER SCREEN BLACKS OUT ON MY TESLA, WHICH IS WHERE ALL THE CAR CONTROLS AND BACK-UP CAMERA IS VIEWED. EVEN WHEN IT DOESN'T COMPLETELY BLACK OUT, THE BACK UP CAMERA DOESN'T FUNCTION AS IT JUST STAYS FROZEN A LOT OF THE TIME. OUTSIDE OF THE BACKUP CAMERA ISSUES, ALL OTHER FUNCTIONS, LIKE TURNING ON OR OFF HEADLIGHTS IS ALSO IMPACTED. AT OTHER TIMES IT SEEMS LIKE IT IMPACTS CHARGING THE CA... Read more
Incident date: Nov 16, 2020
TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT... Read more
Incident date: Nov 14, 2020
MY HEADLIGHTS ARE EXTREMELY DIM WHEN DRIVING AT NIGHT. I REPLACED THE HALOGEN BULBS, AND IT DID NOT FIX THE PROBLEM. I ALSO TRIED TO SWITCH TO LED BULBS, BUT THAT DID NOT FIX IT EITHER. ON HIGHWAYS, IT'S HARD TO SEE STREET SIGNS AND ON MULTI-LANE FREEWAYS, THE LANE MARKERS ARE HARDER TO SEE BECAUSE I'M GOING AT A FASTER SPEED. ON TOP OF THAT, I CANNOT SEE FURTHER AHEAD ON ANY ROAD AND ONCOMING CAR... Read more
Incident date: Jun 17, 2017
CANNOT SEE SPEEDOMETER IN DAYTIME UNLESS HEADLIGHTS ARE TURNED ON. BOUGHT NEW AND TOOK BACK TO DEALER BUT . HE COULD NOLT GET ANY BACK LIGHTING. SPEEDOMETER HAS BLACK BACKGROUND.
Incident date: Nov 13, 2020
I ENTERED MY CAR'S VIN BUT THIS IS A COMMON PROBLEM. I FREQUENTLY SEE CARS DRIVING AT DUSK OR AT NIGHT WITH NO LIGHTS ON. THEIR DRLS AUTOMATICALLY COME ON AND THE DASH LIGHTS ARE AUTOMATICALLY LIT SO THEY THINK THEY ARE OK, BUT THERE ARE NO LIGHTS ON THE BACK OF THE VEHICLE AND OFTEN THE DRLS AREN'T AS BRIGHT AS HEADLIGHTS. IT'S A CONDITION THAT DRIVERS DON'T REALIZE NEEDS ADDRESSING AND IS DANGER... Read more
Incident date: Feb 3, 2020
MY CHECK ENGINE LIGHT IS ON. I HAD IT CHECKED IT'S NOT READING ANYTHING. MY RIGHT TURN SIGNAL LIGHT KEEP GOING OUT. I HAVE PAID FIRESTONE IN EAST CHASE IN MONTGOMERY AL TO REPLACE THE SOCKET AND I HAVE HAD THE BULB CHANGED OUT AT LEAST 3 TIMES. MY TRUNK STARTED OUT OPENING BY IT SELF. I HAD THE BATTERY REPLACED IN THE REMOTE. NOW THE TRUNK WILL NOT OPEN AT ALL. THE REVERSE LIGHTS ARE OUT. I REPLAC... Read more
Incident date: May 29, 2020
I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING LICENSE PLATE LIGHTS, AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. THEN AFTER STARTING MY VEHICLE, I SHIFTED MY AUTOMATIC TRANSMISSION INTO REVERSE GOING ONLY ABOUT 2 MPH WHEN THE VEHICLE BEGAN TO BEEP, AL... Read more
Incident date: Aug 11, 2020
THE LIGHTING FOR THE GEAR INDICATOR DOESN'T WORK. I CANNOT TELL WHAT GEAR IT IS IS
Incident date: Jan 1, 2019
LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I HAVE TO DRIVE WITH HIGH BEAMS TO SEE SAFELY. THIS STARTED IN 2019 AND IS GETTING WORSE.
Incident date: Nov 11, 2020
I HAVE TRIED SINCE FEB 2020 TO GET MY #20V-063 HEADLIGHT REPLACEMENT PER THE RECALL ISSUED AND THE FITGERALD MAZDA IN ANNAPOLIS MD TOLD ME SINCE THEN THAT THEY COULDN'T GET THE PARTS FROM MAZDA. I TRIED TO BOOK AN APPOINTMENT AGAIN TO HAVE THIS FIXED ON 11/11/20 - AN APPOINTMENT THEY ACCEPTED ONLY TO BE TOLD ONCE I GOT THERE AFTER THE INSPECTION THAT THEY DO NOT HAVE THE PARTS AND CANNOT GET THE ... Read more
Incident date: Jun 22, 2020
THE HEADLIGHTS PROVIDE NO SIDE ILLUMINATION. ALSO THE LIGHT PROJECTED INTO THE FRONT DIRECTION DOES NOT GIVE TOTAL COVERAGE. BULBS HAVE BEEN CHANGED TWICE WITH NO IMPROVEMENT IN THE SIDE ILLUMINATION AND MINIMAL TO THE FROM. I PURCHASED THE CAR USED FROM A LOCAL DEALER ON 06/33/2020
Incident date: Nov 11, 2020
BRAKE LIGHT (LEFT SIDE) DOES NOT WORK.REAR DOOR DRIVETS SIDE WILL NOT OPEN.BOTH HAPPENED IN THE CITY
Incident date: Nov 4, 2020
2019 IMPALA PREMIER AND THE PASSENGER HEADLIGHT IS FULL OF CONDENSATION. ITS HAS NOT DRIED IN THE SUN OR DRIVING WITH HEADLIGHTS ON. IM TOLD THE ENTIRE HEADLIGHT HOUSING WILL NEED TO BE REPLACED AT A COST OF $800. ITS CAUSING THAT LIGHT NOT TO ILLUMINATE AS BRIGHT AS THE DRIVER SIDE.
Incident date: Nov 1, 2020
MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED
Incident date: Nov 2, 2020
I'VE CHANGED MY PASSENGER SIDE LOW BEAM HEADLIGHT 3 TIMES AND IT KEEPS GOING OUT. I'VE HAD THIS DONE 3 TIMES SINCE SEPTEMBER 2020. ALSO, MY LOCK AND UNLOCK BUTTONS DO NOT WORK, EXCEPT FOR ON THE PASSENGER SIDE, ONLY THE UNLOCK SIDE OF THE BUTTON WORKS. I'VE HAD THIS CAR SINCE SEPTEMBER OR OCTOBER I BELIEVE OF 2018. IT'S VERY FRUSTRATING AND I'VE WAISTED OVER $500 GETTING IT REPLACED.
Incident date: Nov 13, 2020
MY 2017 KIA SORENTO HEADLIGHTS SHUT OFF FOR NO REASON WHEN I AM DRIVING. WHEN THEY ARE IN AUTO MODE THEY WILL TURN OFF FOLLOWED BY A WARNING ON MY SCREEN SAYING THEY HAVE SWITCHED FROM AUTO TO MANUAL. I HAVE TO TURN THE KNOB TO OFF THEN BACK ON. THEY ALSO SHUT OFF IN MANUAL MODE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING,ESPECIALLY WITH MY TODDLER IN THE BACK SEAT. I AM TOLD A TSB HAS BEEN START... Read more
JEEP
GRAND CHEROKEE
(2017) — EXTERIOR LIGHTING
Nov 13, 2020
Incident date: Oct 10, 2020
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JAMIESON MOTORS INC (115 US-2, CHINOOK, MT 59523), AND WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVI... Read more
Incident date: Nov 10, 2020
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED SHE NOTICED THE FRONT DRIVER SIDE HEADLIGHT HAD FAILED TO FUNCTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 733.
Incident date: Oct 1, 2020
SO MY BRAKE LIGHT ON REAR ALL HAVE GONE OUT DUE TO BAD LED LIGHTS OR SOME KNOWN COMPONENT GOES BAD. #2. FUEL PUMP IS BAD. #3 RADIATOR HAS A CRACK IN IT. THIS IS A 2015 YUKON
Incident date: Nov 13, 2020
PASSENGER LOW BEAM BULB REPEATEDLY BURNS OUT. LASTS FOR LESS THAN A DAY.
DODGE
GRAND CARAVAN
(2013) — EXTERIOR LIGHTING
Nov 13, 2020
Incident date: Nov 7, 2020
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. 2ND TIME OCTOBER 2020 PULLED VAN OU... Read more
DODGE
GRAND CARAVAN
(2013) — EXTERIOR LIGHTING
Nov 13, 2020
Incident date: Jul 19, 2020
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. COULD NOT DRIVE THE VEHICLE AT A HIG... Read more