Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 42,142 complaints — component: EXTERIOR LIGHTING
Incident date: Jun 4, 2020
THE REGULAR HEADLIGHT BEAMS DO NOT LIGHT UP THE ROAD. THEY LIGHT HALF OF THE ROAD. THE ROAD IN FRONT OF THE DRIVER IS COMPLETELY DIM. THE ONLY WAY TO MORE THAN A CAR LENGTH IN FRONT OF THE CAR IS TO ACTIVATE THE HIGH BEAMS. EVEN THEN YOU ARE LIMITED ON HOW MUCH LIGHT THE HEADLIGHTS PUT ON THE ROAD. I AM BLINDED BY ONCOMING CARS. I CANNOT SEE DEER WHEN THEY JUMP OUT FROM THE SIDE OF THE ROAD. I CAN... Read more
Incident date: Sep 27, 2020
THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.
Incident date: Sep 26, 2020
LED BRAKE LAMP WENT OUT AT 42K MILES, BUT GM REQUIRES REPLACEMENT OF ENTIRE TAIL LAMP ASSEMBLY AT EXPONENTIAL COST.
Incident date: Feb 10, 2017
REAR TAILLIGHT WAS NOT SEALED PROPERLY AT FACTORY AND WATER GOT INSIDE. WATER WATER COLLECTED INSIDE AND BURNT OUT THE RIGHT LOWER TAILLIGHT. I HAVE SEEN 100'S OF OTHER DODGE DURANGOS WITH THE SAME PROBLEM. DODGE NEEDS TO MAKE THIS RIGHT FOR CUSTOMERS AND RECALL AND CORRECT THE PROBLEM. THIS PROBLEM IS OCCURING WHEN IN A CAR WASH AS WELL AS IN RAINY, WET WEATHER.
Incident date: Sep 25, 2020
VEHICLE STOPS SUDDENLY WHILE DRIVING
Incident date: Feb 2, 2020
SEAT BELTS PULL OUT AND LATCH HOWEVER THE CROSS BODY PORTION DOES NOT RECEDE BACK INTO FRAME, ONLY CONTINUES TO LOOSEN AND NOT RETRACT THIS HAPPENS AT ANY TIME YOU ATE USING THE SEAT BELTS, HAPPENS WITH FRONT AND PASSENGER SEAT BELTS, EITHER STOPPED. DRIVING, BREAKING OR EXCELLING. ITS ALL THE TIME . MY BEST GUESS IS THAT THE SEAT BELT MECHANISM IS OLD AND WORE OUT. SPEEDOMETER STOPPED WORKIN... Read more
Incident date: Sep 27, 2020
THE LOW BEAM ON THE HEADLIGHTS ARE SO DIM WE CANNOT DRIVE AT NIGHT. THE BRIGHT LIGHTS ARE GREAT... READING ONLINE IT WOULD SEEM THIS IS A COMMON PROBLEM HOWEVER A BULB WILL NOT FIX THE ISSUE. THE ENTIRE HEADLIGHT HOUSING HAS TO BE REPLACED BECAUSE OF THE INTERIOR PORTION WHERE THE BULB SETS IS DETERIORATING... STARTED NOTICING THIS 2 YEARS AGO AND IT GETTING WORSE..
Incident date: May 1, 2020
MCU MAIN COMPUTER FAILED, PREVENTED ME FROM USING DEFROST COULDN'T SEE WHILE DRIVING ALMOST CAUSED AN ACCIDENT AS MY ENTIRE FRONT WINDOW VIEW GOT BLOCK. THE MCU ALLOWS YOU TO USE THE SCREEN WHICH LETS YOU TURN ON DEFROST. VERY DANGEROUS SITUATION. THIS ALSO CONTROLS YOUR HEADLIGHTS.
Incident date: Sep 25, 2020
THE HEADLIGHTS DON'T SHINE ON ANYTHING AND IT'S HARD TO FIND YOUR WAY AT NIGHT. SPEED ​​CONTROL DOES NOT WORK. THE ENGINE HAS A DIFFERENT RHYTHM AT 3000 RPM.
Incident date: Apr 1, 2018
UPON ARRIVAL AT THE LOCAL LAUNDRY MAT I HEARD WHAT ALMOST SOUNDED LIKE A LOW CALIBER GIUN SHOR SECONDS LATER THERE WAS HEAVY BROWN SMOKE COMING FROM THE VEHICLE. THEN SECONDS AFTER THAT TWO FOOT FLAMES CONSUMED THE FRONT BUMPER. THE FOG LIGHT WIRING HARNESS MELTED AND THE HEAT WAS SO INTENSE IT CAUSED THE BUMPER TO CATCH FIRE. CALLED TOYOTA AND WAS HOPEFUL THEY WOULD TAKE RESPONSIBILITY FOR THEI... Read more
Fire
Incident date: Sep 15, 2020
CONDENSATION FORMS INSIDE THE HEADLIGHTS CAUSING THE LIGHTS NOT TO WORK.
Incident date: Jul 4, 2019
THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.
Incident date: Sep 18, 2020
SUDDENLY THE CAR HEADLIGHT, TAILLIGHT AND BRAKE LIGHT ON THE PASSENGER SIDE STOPPED WORKING IN MIDDLE OF NIGHT. ONLY THE RIGHT INDICATOR WORKS NOW. ITS A BIG SAFETY ISSUE. I COULD HAVE HAD A MAJOR ACCIDENT IF IT HAD HAPPENED ON A BUSY HIGHWAY. I THINK BMW HAD THIS ISSUE WITH SOME OF 3 SERIES MODELS.
Incident date: Sep 19, 2020
THE HEADLIGHTS ON THE ES MODEL ARE SO BAD. THERE IS MINIMAL PERIPHERAL ILLUMINATION OUTSIDE OF THE LIGHTS . THE LIGHTS ARE SO POOR THAT THE DRIVER CANNOT SEE THE SIDE OF THE ROAD ON UNLIGHTED ROADS OR GOING AROUND A CURVE. VERY DANGEROUS. THE FIRST SET OF LIGHTS STOPED FUNCTIONING PROPERLY. WAS REPLACED BY DEALER WITH NEW FACTORY LIGHTS THAT DO NOT ILLUMINATE ADEQUATELY AND ARE A SAFETY HAZARD... Read more
Incident date: Sep 25, 2020
THE LOWBEAMS OF MY HEADLIGHTS ARE SO DIM I CANNOT DRIVE AT NIGHT. DON'T FEEL SAFE AT ALL. TOOK TO A DEALER AND THEY WANTED TO REPLACE THE WHOLE ASSEMBLY AT MY EXPENSE WHICH IS $2K. I WAS TOLD REPLACING THE BULB WILL NOT FIX SITUATION AS IT IS THE HOUSING THAT IS FAULTY.
Incident date: Sep 25, 2020
LEAKING AROUND 3RD BRAKE LIGHT (REAR OF CAB) BEGAN IN SPRING 2020. UNFORTUNATELY, THIS IS NOW OUT OF THE 36K WARRANTY. DEALER REFUSES TO REPAIR DUE TO MY TRUCK BEING AT 53,000 MILES.
Incident date: Sep 24, 2020
THE REAR TAIL LAMPS SPORADICALLY WOULD LIGHT UP WITH DRIVING LIGHTS FOR AWHILE, BUT COULD NEVER GET FAILURE TO SHOW UP FOR DEALER DIAGNOSIS. FINALLY LIGHTS WENT OUT COMPLETELY EXCEPT FOR SIDE MARKER. WHEN THE BRAKE LIGHTS WOULD NOT WORK, CAR WAS NOT DRIVABLE. DEALER WAS THEN ABLE TO DIAGNOSIS AND FOUND SHORT IN LED LIGHT CIRCUIT BOARD ASSEMBLIES HAS GONE BAD AND BOTH LIGHTS WOULD NEED REPLACEMEN... Read more
Incident date: Sep 25, 2020
EVERY RECALL ASSOCIATED WITH THE 2013 LINCOLN MKS I HAVE WRONG WITH MY VEHICLES. BUT WHEN I CALL TO HAVE IT SERVICED THEY TELL ME MY VIN NUMBER IS NOT INCLUDED IN ANY RECALLS, BUT YET MY VEHICLE HAS ALL THE RECALL PROBLEMS.
Incident date: Jul 31, 2019
IN JULY 2019 I REALIZED THE LOW BEAM LIGHTS WERE LIT BUT DID NOT EMIT ENOUGH LIGHT TO SEE AT NIGHT. THE HOUSING COVER IS CLEAR. I THOUGHT I HAD AN EYE PROBLEM FOR AT LEAST A YEAR PRIOR BUT MY EYE DOCTOR WAS SAYING I HAD 20/20 VISION WITH MY GLASSES.. TWO ACURA DEALERSHIPS, AN AUTO REPAIR SHOP, AND AN AUTO PARTS STORE COULD NOT DETERMINE THE PROBLEM. ACURA CLIENT RELATIONS SAID THE DAMAGE WAS UV ... Read more
Incident date: Aug 17, 2020
REAR LIGHT CONNECTOR OVER HEATING, MELTING AND SHORTING.
JEEP
GRAND CHEROKEE
(2014) — EXTERIOR LIGHTING
Sep 24, 2020
Incident date: Sep 23, 2020
I AM DRIVING THIS MORNING TO AN APPOINTMENT IN THE I 75 WHEN A TAKE THE EXIT AT 20 MPH AND THE FRONT PASSENGER SIDE HEADREST DEPLOYED. NO CRASH , NOTHING HAPPEN OUTSIDE WHEN I SEE MY SON AND THE BOOM OF THE HEADREST
Incident date: Mar 1, 2020
CADILLAC DIVISION, GM LLC C/O ANALYTICS CONSULTING LLC CLAIM NUMBER: 1218800 WE RECEIVED A LETTER REFERENCING ISSUES WITH MOISTURE TO ACCUMULATE IN HEADLAMP CAPSULES AND/OR DIMMING HALOGEN HEADLIGHTS. THE INSTRUCTIONS WERE TO TAKE THE VEHICLE TO THE DEALERSHIP PAY THE $800/$1600 AND GET REIMBURSED WITH 90 DAYS. IF THE HEADLIGHT CAPSULES ARE FAULTY WOULD IT BE MORE PRODUCTIVE TO RECALL THE HEAD... Read more
Incident date: Jun 16, 2020
HEADLIGHTS ARE DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. HAVING TO USE HIGHBEAMS TO DRIVE. VERY UNSAFE. THESE VEHICLES SHOULD BE RECALLED FOR LIGHTING. HAS BEEN LIKE THIS FOR A WHILE.
Incident date: Aug 9, 2019
VEHICLE COLLECTED CONDENSATION INSIDE THE DRIVER HEADLIGHT ASSEMBLY CAUSING A SHORTAGE/BURN OUT OF THE PROJECTOR FOR THE HID SYSTEM. $1244 WAS THE COST OF REPLACEMENT LIGHT ASSEMBLY, WHICH DIDN'T LAST LONG BEFORE THE PROJECTOR BURNT OUT AGAIN. THIS MANUFACTURER DEFECT NEEDS TO BE RECALLED, ESPECIALLY WITH THE REPLACEMENT COST BETWEEN $1000-$1600! THIS VEHICLE WILL NOT ILLUMINATE A CHECK ENGINE ... Read more
Incident date: Sep 20, 2020
THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF.
Incident date: Dec 16, 2019
DAYTIME LED RUN LIGHT ON DRIVER SIDE NO LONGER WORKS AFTER 3 YEARS OWNING CAR. QUOTED PRICE TO REPAIR IS OVER A THOUSAND DOLLARS.
Incident date: Jul 7, 2020
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR BRAKE LIGHT FAILED TO ILLUMINATE PROPERLY WITH THE BRAKE PEDAL DEPRESSED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE TRANSMISSION SHIFTER BECAME DIFFICULT TO MOVE WITHOUT DEPRESSING THE BRAKE PEDAL. AN APPOINTMENT WAS SCHEDUL... Read more
Incident date: Sep 23, 2020
HEADLIGHTS, ESPECIALLY LOW BEAM ARE DANGEROUSLY DIM. I CAN BARELY EVEN SEE THEM SHINING ON THE ROAD WHEN DRIVING AT NIGHT.
Incident date: Sep 23, 2020
PASSENGER SIDE LOW BEAM HEAD LIGHT KEEPS GOING OUT EVER OTHER MONTH
JEEP
GRAND CHEROKEE
(2014) — EXTERIOR LIGHTING
Sep 23, 2020
Incident date: Aug 22, 2020
THOS IS THE SECOND TIME THAT I HAVE TO REPLACE THE DRIVER HEADLIGHT. IHAVE SEEN MULTIPLE JEEP GC IN THE STREET WITH THE SAME PROBLEM. IT IS A SAFETY ISSUE SPECIFICALLY WHEN YOUR LIGHTS ARE NOT WORKING AT NIGHT AND YOUBARE DRIVING WITH YOUR FAMILY IN RURAL ROADS. BOTH TIMES IT HAPPEND WHEN I STARTED THE VEHICLE TO LEAVE A FAMILY MEMBER HOME AT NIGHT
Incident date: Aug 7, 2020
LOWER INTAKE MANIFOLD GASKETS KEEP BLOWING, AS WELL AS THE HEAD GASKETS I ONLY DRIVE FORD'S, SO FORD PLEASE FIX THIS FOR US LOYAL OWNERS PLEASE.
Incident date: Dec 20, 2018
HEADLIGHT LENS HAS A PROJECTION IN THE MIDDLE OF THE LENS THAT INTERFERES WITH AND IS VERY DISTRACTING TO THE LIGHTED FIELD OF VISION. HYUNDAI MECHANICS HAVE TIOLD ME THEY'VE GOTTEN MANY COMPLAINTS FROM DRIVERS, BUT HYUNDAI REFUSES TO CORRECT IT. I FILED A FORMAL COMPLAINT WITH HYUNDAI, AND THEY GAVE A VERY DUBIOUS AND WEAK EXCUSE FOR THE DEFECT. THEY RESPONDED IN WRITING TO ME "THE BLACK HALF-M... Read more
Incident date: Apr 4, 2017
WE PURCHASED THIS 2014 SRX IN 2017 IN DAYLIGHT AT GATEWAY BUICK,DALLAS,TX. AFTER A FEW DAYS DRIVING IT AT NIGHT COULD QUICKLY TELL THE HEADLIGHTS WERE TOO TOO DIM TO BE DRIVING AT NIGHT, COMPLAINED MANY TIMES TO THEM, THEY EVEN LATER CHECKED LIGHTS OUT AND SAID ALL WAS OK! VERY DISGUSTED WITH CADILLAC NOT WANTING TO RECALL AS I FOUND OUT THAT THE 2010'S THR 2015'S ARE ALL DEFECTIVE. WE CALL CADIL... Read more
Incident date: Jan 1, 2017
MY DRIVER SIDE FRONT HEADLIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE, SO MUCH SO I HAVE TO DRIVE WITH THE HIGH-BEAMS TO SEE AT NIGHT. THIS DOES NOT CHANGE AND IS LIKE THIS FROM THE MOMENT I TURN ON THE VEHICLE. VERY DANGEROUS!!
Incident date: Jul 22, 2020
MY STEERING WHEEL COUPLER IS BROKEN NO ONE IS ABLE TO DUE THE WORK ON IT MY WHEEL SHAKES BAD WHEN I GET ONTO THE HIGHWAY AND WHEN DRIVING STREET WAY ALSO ALSO THE BRAKES LIGHTS ARE KEEP GOING OUT I HAVE TO GET MY BRAKE LIGHTS CHANGED EVERY TWO WEEKS
Incident date: Aug 31, 2020
THIS CAR WAS REPAIRED UNDER CAMPAIGN 19V149000 ON JULY 27 FOR THE BRAKE LIGHT SWITCH ISSUE. SINCE THE REPAIR OF THE RECALL, I HAVE TAKEN MY CAR BACK TO INTERNATIONAL SUBARU IN TINLEY PARK, IL FOR FOLLOW UP SERVICE RELATED TO THE REPLACEMENT PART. THE PROBLEM I'VE ENCOUNTERED ON A NUMBER OF OCCASIONS IS THE CAR ALERTS THAT THERE IS AN ISSUE STATING "HILL START ASSIST SYSTEM NEEDS TO BE CHECKED"... Read more
Incident date: Feb 5, 2020
THE LEFT LED TAIL LIGHT WOULD GO OUT AND THEN COME BACK ON. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. POLICE STOPPED ME TWICE BUT THANKFULLY, DID NOT GIVE ME A TICKET. HAD IT REPAIRED 2 OR 3 TIMES. IT MIGHT LAST A DAY OR TWO AND THEN GOES OUT AGAIN. APPARENTLY, THERE IS A THIN METAL PIECE THAT IS SORTED TOGETHER THAT KEEPS BREAKING. THE RIGHT ONE HAS STARTED DOING IT TOO. I WAS OVER THE ... Read more
Incident date: Jul 1, 2020
MY 2015 FORD ESCAPE IS MELTING MY REAR BRAKE LIGHT BULB SOCKET HARNESS AND THE BRAKE LIGHT LENSE HOUSINGS
Incident date: Jul 10, 2020
ALL OFF THESE EVENTS I AM DESCRIBING HAPPENED ALL WHILE DRIVING AND STILL OCCUR WHILE IN PARK. ALL OF THESE ALSO SLOWLY PROGRESSED INTO ONE BIG ISSUE OVER A MONTH AND A HALF PERIOD. IT STARTED OFF AS MY HEADLIGHTS WERE DIMMING AND FLICKERING, THEN IT PROGRESSED TO MY DASH LIGHTS DOING THE SAME, FLICKERING AND DIMMING ON AND OFF. THEN IT STARTED AFFECTING MY AC AND HEAT, IT WOULD GET LOCKED TO STAY... Read more
Incident date: Sep 20, 2020
DEFROSTERS AND ALL DIGITAL CLIMATE CONTROLS ARE UNRESPONSIVE. I CANNOT SEE OUT OF MY VEHICLE
Incident date: Aug 7, 2020
THE HEADLIGHTS ARE VERY DIM AT NIGHT, MAKING IT DIFFICULT TO DRIVE ON UNFAMILIAR ROADS. I DIDN'T NOTICE IT AROUND TOWN BUT MY HUSBAND DROVE IT RECENTLY AND HAD A TERRIBLE TIME SEEING AT NIGHT ON UNFAMILIAR ROADS.
Incident date: Dec 12, 2018
MY FRONT LIGHTS HAVE CONDENSATION IN THEM THE LOW LIGHT DO NOT GET BRIGHT SO I CAN NOT DRIVE AT NITE. I'VE CHANGED THE LIGHT BULB AND THIS DOESN'T SEEM TO HELP.
Incident date: Jul 25, 2019
HEAD LIGHTS CUT OFF AND ON INTERMITTENTLY ENGINE IDLES RUFF
Incident date: Sep 19, 2020
I-20 0400. TRAVELING IN THE RIGHT LANE. 18 WHEELER AHEAD WAS PULLED TO THE SHOULDER. I MOVED OVER TO THE LEFT LANE. WHILE MOVING OVER THERE WAS METAL IN THE ROAD(LEARNED FROM STATE POLICE LATER FROM THE 18 WHEELER). UNABLE TO AVOID THE OBJECT THE RESULT WAS A BLOWN TIRE. THE DESIGN OF THE LEFT HEADLIGHT IS MADE SO ON A TWO LANE ROAD THE ONCOMING TRAFFIC WONT BE BLINDED. HOWEVER, WITH AN INTERSTATE... Read more
Incident date: Sep 1, 2020
THE HEADLIGHTS AT NIGHT ARE EXTREMELY DANGEROUS TO DRIVE WITH. THERE IS PRACTICALLY MINIMUM LIGHT PROJECTED ON THE ROAD AND FROM THE DRIVERS SEAT CAN ONLY BE SEEN 3 TO 4 FEET PROJECTING OUT FROM THE VEHICLE. ACURA PLEASE BE ACCOUNTABLE! THIS IS A CRITICAL DESIGN FLAW! REPLACING BULBS WITH EVEN BRIGHTER, HIGH POWER LEDS DOES NOT FIX THE ISSUE. THE HOUSING PROJECTOR IS FLAWED. THIS COULD BE A FATAL ... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) — EXTERIOR LIGHTING
Sep 19, 2020
Incident date: Sep 12, 2020
LOW BEAMS DRIVER'S SIDE WON'T WORK. REPAIR MECHANIC SAYS IT IS A FAULTY TIPM MODULE SHORTING OUT AND NEEDING TOTAL REPLACEMENT. NOTICED SIGNIFICANT NUMBER OF OWNERS WITH THE SAME PROBLEM. REPAIRS COSTING CLOSE TO $1000.OO. WHERE IS THE GOVERNMENT RECALL?
Incident date: Feb 15, 2020
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
Incident date: Jan 1, 2016
FOR YEARS NOW I HAVE HAD A FEW ISSUES. ONE OF WHICH IS THE LOCKS WITH IN THE VEHICLE. AT ONE POINT ONE LOCK WOULDNT BE RECOGNIZED BY THE FOB OR INTERNAL LOCKING MECHANISM AND THEN EVENTUALLY ALL LOCKS WOULD BE UNRESPONSIVE. I NOW HAVE TO MANUALLY LOCK AND UNLOCK ALL DOORS. SECOND ISSUE IS THE 3RD BRAKE LIGHT. IT APPEARS THAT IT WANTS TO WORK WHEN IT FEELS LIKE IT. I TYPICALLY SEE IT WORKING IN... Read more
Incident date: Sep 4, 2020
LOW BEAM HEADLIGHT BULBS FREQUENTLY BLOW OUT. HEADLIGHT ASSEMBLY DUST CAPS HAVE BEEN REPLACED, BUT THE ISSUE REMAINS A PROBLEM. WE HAVE HAD TO CHANGE HEADLIGHT BULBS MORE THAN A DOZEN TIMES IN THE LAST FOUR YEARS. THESE ARE THE H7 BULBS THAT FIT THE STANDARD 2015 SORENTO LOW BEAM HEADLIGHT FIXTURE.