Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 42,929 complaints - component: EXTERIOR LIGHTING

NISSAN ALTIMA (2015) - EXTERIOR LIGHTING Jan 29, 2021
Incident date: Nov 25, 2020
LIGHTS ARE VERY DIM AT NIGHT AND I HAVE TO USE MY BRIGHTS WHICH IS VERY DANGEROUS.
NISSAN ALTIMA (2014) - EXTERIOR LIGHTING Jan 29, 2021
Incident date: Jan 10, 2018
CAN NOT SEE WITH LOW BEAMS ON. HIGH BEAM WORKS FINE BUT CAN'T SAFELY DRIVE WITH LOW BEAM ONLY.
TESLA MODEL X (2016) - EXTERIOR LIGHTING Jan 29, 2021
Incident date: Jan 29, 2021
MY 2016 TESLA MODEL X'S MCU IS OFTEN FREEZING, RESTARTING, OR GOING COMPLETELY BLACK WHILE DRIVING AND WHILE PARKED. WHEN THIS HAPPENS, I'M UNABLE TO ACCESS ANY OF THE FEATURES OF THE CAR BUT MORE IMPORTANTLY, THE REARVIEW CAMERA DOES NOT WORK WHEN THE MCU IS HAVING AN ISSUE. WITH THE SMALL REAR WINDOW, I CANNOT SEE ANY CHILDREN OR PEOPLE BEHIND MY VEHICLE. REVERSING WITH NO REAR VIEW CAMERA IS DA... Read more
CHEVROLET SILVERADO 1500 (2015) - EXTERIOR LIGHTING Jan 29, 2021
Incident date: Jun 12, 2020
RADIO AND TURN SIGNAL "CLICKING" SOUND WILL NOT WORK SOMETIMES WHEN TRUCK IS TURNED ON. IF I TURN OFF VEHICLE AND COME BACK 5-10MINS MOST OF THE TIME IT WILL START WORKING AGAIN. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS AND SEEMS TO BE WORST WHEN IT'S COLD OUTSIDE.
FORD MUSTANG (2015) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jan 31, 2019
THE RIGHT REAR TAILLIGHT WILL INTERMITTENTLY FUNCTION (TAIL LIGHT, TURN SIGNAL, STOP LIGHT) AS A WHOLE WHILE IN MOTION OR STOPPED.
TOYOTA PRIUS PRIME (2018) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jan 28, 2021
WHILE DRIVING ON RURAL ROADS WITH NO STREET LIGHTS, THE AUTOMATIC HIGH BEAM SYSTEM MALFUNCTIONS WHEN PASSING ONCOMING TRAFFIC WHO DO NOT DIM THEIR HEADLIGHTS OR WHO HAVE THOSE HEADLIGHTS THAT SHOULD BE ILLEGAL (LIKE FORD). NORMAL LOW-BEAM HEADLIGHTS DO NOT CAUSE THE SYSTEM TO MALFUNCTION. I BELIEVE THIS MALFUNCTION TO BE RELATED TO THE CAMERA SENSOR LOCATED ON THE WINDSHIELD AND WHEN THE GLARE OF ... Read more
NISSAN ALTIMA (2013) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jan 17, 2021
PURCHASED A NEW 2013 ALITIMA ALMOST 8 YEARS AGO. ON JAN 17, 2021, AS I WAS DRIVING, OTHERS WERE HONKING THEIR HORNS AND AS I TURNED INTO A DIM STREET, I WASN'T ABLE TO SEE AHEAD OF ME. VERY SCARY AS I COULD HAVE HIT NEIGHBORS WHO ARE WALKING IN THE EVENING AFTER DARK. NO LONGER COMFORTABLE DRIVING AT NIGHT. DEALER SAID ALTHOUGH I PURCHASED THE GOLD PREFFERED EXTENDED WARRANTY, THAT THIS ISSUE IS ... Read more
LAND ROVER DISCOVERY SPORT (2016) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jan 10, 2021
THE REVERSE LIGHT ON THE DRIVER'S SIDE WILL NOT ILLUMINATE WHEN THE VEHICLE IS IN REVERSE. I HAVE REPLACED BOTH BULBS AND 5 AMP FUSE. I BELIEVE THE ISSUE MIGHT BE WITH A FAULT IN THE REVERSE LIGHT SWITCH. THE LIGHT DOES NOT ILLUMINATE IN ANY DRIVING CONDITION.
GMC YUKON (2016) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jan 16, 2021
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
SATURN SKY (2008) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Sep 23, 2020
INSTRUMENT PANEL LIGHTS ARE NOT ILLUMINATED DURING DAYTIME, MAKING IT DIFFICULT TO SEE THE SPEEDOMETER, GAS GAUGE, ETC. THIS IS TRUE WHETHER THE CAR IS IN MOTION OR NOT. THE INSTRUMENT PANEL LIGHTS SHOULD BE ON WHENEVER THE IGNITION SWITCH IS ON.
TOYOTA PRIUS (2007) - EXTERIOR LIGHTING Jan 28, 2021
Incident date: Jul 22, 2014
DRIVER SIDE HEADLIGHT WHEN TURNED ON RANDOMLY GOES OFF I HAVE TO TURN THE LIGHTS OFF AGAIN AND THEN IT TURNS BACK ON BUT A LOT OF TIMES IT'LL KEEP TURNING OFF. IT'S BEEN DOING THIS FOR YEARS. I RARELY DRIVE MY CAR ONLY HAS 35K MILES ON IT.
DODGE AVENGER (2013) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Dec 13, 2020
THE LIGHTING INSIDE IS VERY DIM AND SOMETIMES BLINK ON AND OFF WHEN IN DRIVING MOTION. MY HORN STARTS BLOWING ON IT;S ON WITH OUT TOUCHING IT IN DRIVING MOTION. ALSO MY CAR MAKES A KNOCKING NOISE COMING FROM THE GLOVE BOX WHEN THE CAR IS OFF ON A CITY STREET AND ALSO WHEN IT'S IN DRIVING MOTION.
KIA SORENTO (2015) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Jan 27, 2021
LOW BEAM LIGHTS GO OFF/ON RANDOMLY. SOMETIMES WILL WORK FOR A WHILE AND THEN ONE OR BOTH LIGHTS WILL GO OUT. WHEN THE DUST COVER IS REMOVED AND THE LIGHT SOCKET ASSEMBLY IS TOUCHED, THEN LIGHT WILL COME ON. HOWEVER, MOVING THE WIRES OR SOCKET ASSEMBLY DOES NOT CAUSE LIGHT TO GO OUT. THEN THE LIGHT LATER RANDOMLY GOES OFF. ALSO, I HAVE REPLACED MANY LOW BEAM BULBS. THIS IS A SERIOUS SAFETY PROBLEM.
PORSCHE CAYENNE S (2006) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Jan 26, 2021
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE S. THE CONTACT STATED THE INSULATION FOR THE WIRES ON THE HEADLIGHTS WERE WORN OUT RESULTING IN THE LOSS OF HEADLIGHT FUNCTIONALITY. THE CONTACT STATED THAT CHECK HEADLIGHT AND CHECK TURN SIGNAL LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
MERCEDES-BENZ E300 (2017) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Nov 24, 2019
ADAPTIVE HIGH BEAM WAS NOT WORKING - UPON INITIAL ACTIVATION OF THE HIGH BEAM THE CAR WOULD PROVIDE AN ERROR THAT THE CAMERA WAS BLOCKED AND IT WOULD NOT WORK. THE DEALER INVESTIGATED AND IT APPEARS A PIECE OF TRIM FROM INSTALLATION WHEN NEW WAS LEFT IN THE CAMERA AND IT WAS NOT INSTALLED PROPERLY. THIS IS AN ISSUE IF YOU SUDDENLY NEEDED THE HIGH BEAMS ON AND THE CAR MAKES YOU PROCESS THE ERROR FI... Read more
JEEP COMMANDER (2006) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Jan 27, 2021
WHILE DRIVING AL DASH LIGHTS WILL LIGHT UP AND HEAT WILL SHUT OFF.. COME BACK ON AND HAPPENS AGAIN. THERE'S NO CERTAIN TIMES IT HAPPENS WHENEVE IT WANTS TO BETWEEN 1-15 TIMES A DAY DRIVING AND PARKED. SUNROOF LEAKS THROUGH TUBES INTO PASSENGER SIDE FLOOR BOARD AND FREEZES WINDSHIELD IF TEMP IS LOW. TRANSMISSION OVERHEATED WARNING COMES ON AND TRANSMISSION/ AND OR FLUID IS FINE. HAVE HAD ALL ISSUES... Read more
TESLA MODEL S (2015) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: May 5, 2020
WHILE DRIVING MAIN SCREEN TURNS OFF - REBOOTS ABOUT 5-10 MINUTES OFF- WHILE OFF- TURN SIGNALS ARE NOT AUDIBLE INSIDE CAR ALL OTHER SAFETY PARAMETERS ARE NOT ACCESSIBLE: COLLISION AVOIDANCE, BRAKE ASSISTANCE, THIS HAS OCCURRED MULTIPLE TIMES - I MUST TAKE A PICTURE WHILE OCCURRING WHICH HAPPENS WHILE DRIVING. TESLA HAS FULL ACCESS TO LOGS. DIAGNOSTICS BY TESLA REPRESENTATIVE TELLS ME THAT... Read more
DODGE DURANGO (2014) - EXTERIOR LIGHTING Jan 27, 2021
Incident date: Dec 21, 2020
WHILE DRIVING MY VEHICLE AT 60 MPH MY LIGHTS STARTED TO FLICKER ON AND OFF. EVENTUALLY THEY STOPPED BUT THE DRIVER SIDE HEADLIGHT HAD NEVER CAME BACK ON. I REPLACED THE BULB AND STILL NOTHING. BEING ON THE HIGHWAYS I FELT I WAS CAUSING DISTRACTIONS TO OTHER DRIVERS FROM MY HEADLIGHTS MALFUNCTIONING AND PUTTING MYSELF IN DANGER WITHOUT HAVING THE PROPER LIGHTING TO DRIVE SAFELY.
FORD FOCUS (2014) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jan 24, 2021
WHEN I ACCELERATE IT KEEP STALLING, SPEED WON'T CHANGE IT TAKES LIKE 10 SECONDS TO PICK UP SPEED.
DODGE RAM 2500 (2006) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jun 15, 2017
BLINKERS WILL TURN ON IN OPPOSITE DIRECTION OF WHAT LEVER IS APPLIED. RIGHT TURN SIGNAL COMES ON WHEN YOU TURN LEVER TO LEFT TURN. WINDSHIELD WIPERS RUN INTERMITTENTLY WHEN ON.
NISSAN ALTIMA (2014) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Mar 15, 2014
LOW BEAM HEADLIGHT ON DRIVER'S SIDE IS VIRTUALLY NONEXISTENT. VERY HARD TO SEE AT NIGHT.
CADILLAC SRX (2012) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jan 22, 2017
LOW BEAMS DO NOT ILLUMINATE ROAD, ESPECIALLY BAD IN RAIN AND ON OPEN ROAD OUTSIDE OF CITY.
BMW 330CI (2005) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jan 31, 2019
HEADLIGHT ASSEMBLY WIRING INSULATION DISINTEGRATED.
Fire
FIAT 500 (2012) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Nov 10, 2020
THE REAR HIGH BRAKE LIGHT WIRING ON THE CONVERTIBLE WEARS AND BREAKS IN THE DRIVER'S SIDE C PILLAR DUE TO USE OF THE CONVERTIBLE TOP RENDERING THE BRAKE LIGHT NON-OPERATIVE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FIAT 500 CONVERTIBLE.
HYUNDAI SONATA (2013) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Nov 17, 2020
MY CAR BURNS BULBS LIKE CRAZY. WHEN I WENT TO CHANGE MY TAIL LIGHT, I NOTICED THAT IT HAD COUGHT ON FIRE. IVE PUT 6 HEADLIGHT BULBS BOTH HIGH AND LOW BEEMS IN MY CAR IN THE LADT 2 YRS.. AND CHANGED MY TAIL LIGHT 2 TIMES. TAIL LIGHT HAD CAUGHT FIRE AND BURNED. NOT COOL..
Fire
NISSAN ALTIMA (2014) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jan 1, 2020
THE HEADLIGHTS ARE SO DIM, IT IS A HAZARD TO DRIVE AT NIGHT. WE REPLACED THE BULBS AND RESTORED THE LENSES BUT NOTHING HELPS. IF YOU SEARCH THE INTERNET, THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. YOU CAN'T SEE 50' IN FRONT OF YOU. THESE HEADLIGHTS SHOULD BE RECALLED AND NISSAN SHOULD BE FIXING THIS PROBLEM DON'T WAIT FOR SOMEONE TO GET KILLED IN A CAR ACCIDENT BEFORE SOMETHING IS DONE PLEA... Read more
NISSAN PATHFINDER (2014) - EXTERIOR LIGHTING Jan 26, 2021
Incident date: Jan 22, 2021
I GOT NEW TRANSMISSION AND DEALERSHIP TOLD ME I HAD TO PAY FOR ALTERNATOR BATTERY AND FUEL PUMP AND AFTER I GOT MY CAR BACK NOT TO MENTION THE DEALERSHIP STOLE EVERYTHING FROM MY CAR AND MY CAR WAS AS TILL THE SAME AND THEY SAID MY WARRANTY WAS UP AND I BARELY DROV E IT AROUND AND IT BROKE DOWN AGAIN
ACURA RDX (2015) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 2, 2021
THE LOW BEAM PROJECTOR LIGHT IS SO LOW THAT IT BECOMES A SAFETY HAZARD WHILE DRIVING AT NIGHT. ITS DUE TO LOW QUALITY REFLECTOR AT THE BACK OF PROJECTOR. DEALER QUOTED $2200 TO REPLACE BOTH HEADLAMPS. ITS AN ACURA FAULT TO PASS THE QUALITY CHECK ON SUCH KIND OF DEFECTIVE MATERIALS AND COST CUSTOMER LIFE. THE ALREADY RECALLED 2014 RDX AND ILX BUT NO NEWS FOR 2015 RDX. SUCH A SHAME.
NISSAN ROGUE (2017) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 15, 2021
NIGHT TIME DRIVING IS VERY DIFFICULT WITH JUST THE LOW BEAMS ON. IF THE WEATHER IS BAD, CLOUDY, OR ALLMOST NO MOON LIGHT, IT IS MOST NOTICEABLEWHEN MAKING LEFT HAND TURNS. THE ROAD CAN APPEAR PITCH BLACK AND I WAS UNABLE TO SEE THE DOUBLE YELLOW LINES. IN ADDITION A SLIGHT UPWARD GRADE ADDS TO THE PROBLEM. I'M NOT AWARE OF THIS BEING A PROBLEM WHILE THE HIGH BEAMS ARE ON HOWEVER I HAVE NOT BEEN... Read more
TESLA MODEL S (2016) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jul 21, 2020
VIN: [XXX] WHILE DRIVING AIR SUSPENSION HAS WILDLY ACTIVATED. UNABLE TO MANUALLY TURN HEADLIGHTS ON AT NIGHT. ENTERTAINMENT SYSTEM HAS, UNCOMMANDEDLY, ACTIVATED ON FULL VOLUME AND UNABLE TO REDUCE/MUTE. BLUETOOTH LINK DISCONNECTED FROM PHONE ELIMINATING HANDSFREE ABILITY MID-CALL. MCU (MEDIA CONTROL UNIT)/MAINSCREEN HAS REBOOTED ON ITS OWN, WITH HIGH OUTSIDE HEAT, PHOENIX, ARIZONA< SHUTTING OFF... Read more
NISSAN ALTIMA (2015) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Feb 16, 2019
THE HEADLIGHTS FOR THIS VEHICLE ARE EXTREMELY DIM AND UNSAFE WHEN DRIVING AT NIGHT! THEY ARE SO DIM THAT OTHER ONCOMING CARS WILL FLASH THEIR HEADLIGHTS AT ME THINKING I AM USING RUNNING DAYLIGHTS OR HAVE NO LIGHTS ON AT ALL!! I CANNOT SEE THE ROAD WELL AT NIGHT AT ALL AND AM FORCED TO USE THE HIGH BEAMS FOR SAFETY! I ORIGINALLY BELIEVED THAT THE ISSUE WAS THE BULBS THEMSELVES AND I HAVE... Read more
GMC YUKON (2015) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 22, 2021
BOTH REAR TAIL LIGHTS ARE INOPERABLE AND THE DEALER WANTS OVER $800 TO REPLACE. I'M OVER THE MILEAGE LIMIT FOR THE RECALL SO I'M OUT OF LUCK.
HYUNDAI TUCSON (2005) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 23, 2021
DRIVER AIR BAG LIGHT STAY ON WILL NOT TURN OFF HEAD LIGHT SLIVER MELTED
TESLA MODEL S (2015) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 17, 2021
CAR RANDOMLY FREEZES. MANY NAVIGATION FUNCTIONS SUCH AS TURN SIGNALS WILL STOP WORKING. NEARLY CAUSED A COLLISION. REPLACED MCU PER TESLA'S ADVICE. ISSUES CONTINUE. THE LAST WRITTEN STATEMENT FROM TESLA IS "KNOWN CHARACTERISTIC OF CURRENT FIRMWARE." UNWILLING TO ADDRESS OR FIX ISSUES AT ANY COST.
SUBARU IMPREZA (2020) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 23, 2021
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MI... Read more
SATURN SKY (2007) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Nov 23, 2019
THE INSTRUMENT CLUSTER IS SET DEEP INTO THE INSTRUMENT PANEL FOR STYLING PURPOSES. AS A RESULT, THE GAUGES ARE VERY DARK AND CANNOT BE READ DURING DAY TIME DRIVING. GM SHOULD MAKE A SOFTWARE PATCH AVAILABLE TO TURN ON THE BACK LIGHTING TO THE GAUGES DAY OR NIGHT WHEN THE IGNITION IS TURNED ON. OTHER VEHICLES ARE SETUP THIS WAY. THE SATURN SKY SHOULD TOO. HOW CAN I DRIVE SAFE WHEN I CANNOT SEE... Read more
CHEVROLET SILVERADO 1500 (2017) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 1, 2021
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH... Read more
SATURN SKY (2009) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 25, 2021
THE INSTRUMENT CLUSTER IS SET DEEP INTO THE INSTRUMENT PANEL FOR STYLING PURPOSES. AS A RESULT, THE GAUGES ARE VERY DARK AND CANNOT BE READ DURING DAYTIME DRIVING. GM SHOULD MAKE A SOFTWARE PATCH AVAILABLE TO TURN ON THE BACK LIGHTING TO THE GAUGES DAY OR NIGHT WHEN THE IGNITION IS TURNED ON. OTHER VEHICLES ARE SETUP THIS WAY. THE SATURN SKY SHOULD TOO. HOW CAN I DRIVE SAFE WHEN I CANNOT SEE HOW F... Read more
DODGE DURANGO (2014) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Oct 21, 2020
THE RACETRACK TAIL LIGHT IS NOT AIRTIGHT SO WATER GETS INSIDE THE LAMP. THIS CAUSED AN ELECTRICAL SHORT ON THE LED BOARDS AND SMOKE FILLED MY CAR. I CONTACTED DODGE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY INSURANCE ACCEPTED IT AS A CLAIM AND I HAD THE LAMP REPLACED. THE OLD LAMP WAS INTERMITTENTLY LIT BEFORE GOING COMPLETELY OUT.
TESLA MODEL S (2013) - EXTERIOR LIGHTING Jan 25, 2021
Incident date: Jan 25, 2021
BACKING UP MCU FAIL BACKUP CAMERA FAILED ALMOST BACK ON A KID RAN BEHIND MY CAR WHILE I WAS LOOKING DOWN AT A DISABLED SCREEN. DRIVING TO TESLA SERVICE DEPARTMENT MAIN SCREEN FAILED DUE TO COMPUTER CAR CRIPPLED TO MINIMAL SAFETY CONTROL. CAR NOW IN SERVICE TESLA REQUIRE ME TO PAY $1500 FOR NEW MCU2 INSTEAD OF RECALLING AND REPLACE THE DEFECTIVE MCU.
SUZUKI GRAND VITARA XL-7 (2004) - EXTERIOR LIGHTING Jan 24, 2021
Incident date: Dec 30, 2018
INSTRUMENT CLUSTER PANEL HAS EMBEDDED LED LIGHTS, NO REPLACEABLE BULBS...FORCES ENTIRE CLUSTER REPLACEMENT FROM UNSALVAGEABLE OR USED/SALVAGED VEHICLES WITH NO GUARANTEE OF TRUE INTERNAL CONDITION TEMPORARILY OR LONG-TERM, LEADING TO MANY SAFETY & DYSFUNCTION ISSUES, INCLUDING "RIGGED" COMPONENTS SUCH AS FALSE MILEAGE, ETC. MY XL7 ODOMETER/TRIP METER BLACKED OUT AT 130K MILES, SHOULD LAST LIFETIM... Read more
CHRYSLER 300C (2005) - EXTERIOR LIGHTING Jan 24, 2021
Incident date: Oct 1, 2020
DRIVERS SIDE HEADLIGHT DOES NOT WORK. WE HAVE CHANGED THE BULB , EVEN TRIED ONE THAT DID WORK FROM THE LEFT SIDE . ON BLOGS PEOPLE ARE COMPLAINING OF THE SAME ISSUE ON THE DRIVERS SIDE , THEREFORE I WONDER IF OTHERS HAVE REPORTED IT LIKE MYSELF . THE AIR BAG LIGHT IS STAYING ON AS WELL .
CADILLAC SRX (2014) - EXTERIOR LIGHTING Jan 24, 2021
Incident date: Oct 20, 2020
WHEN DRIVING AT NIGHT, I CAN'T SEE UNLESS I USE MY HIGH BEAMS, ON LOW BEAMS I CANNOT SEE THE ROADWAY. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THEY ARE AWARE OF THE PROBLEM, BUT THERE IS NO RECALL. SO I WOULD HAVE TO PAY FOR THIS ISSUE REPAIR AND HOPE THAT GENERAL MOTORS WOULD HAVE TO REIMBURSE ME FOR THE REPAIR, I CAN'T IMAGINE A MORE IMPORTANT SAFETY ISSUE THAN NOT BEING ABLE TO SEE AT NIGHT... Read more
TESLA MODEL S (2018) - EXTERIOR LIGHTING Jan 23, 2021
Incident date: Jan 16, 2021
THE MAIN CONSOLE CENTER SCREEN IN MY WOULD STOP RESPONDING AND WILL BASICALLY FREEZE UP. THE INDICATOR CLICKER SOUND WOULD STOP WORKING. THE NAVIGATION SYSTEM WOULD REMAIN STUCK. THE AIR CONDITIONER WOULD STOP WORKING. ALL THESE ARE HAPPENING WHILE THE DRIVING. I HAVE TO REBOOT THE SCREEN BY HOLDING THE 2 SCROLL BUTTONS DOWN AND THEN THE SCREEN WOULD GO DARK FOR 10 MIN BEFORE IT STARTS WORKING. I ... Read more
ALFA ROMEO GIULIA (2018) - EXTERIOR LIGHTING Jan 23, 2021
Incident date: Jan 23, 2021
THE LIGHT CONTROL FOR THE 2018 ALFA ROMEO GULIA HAS ALWAYS BEEN SET AT 'AUTO'. OVER THE PAST FEW MONTHS, WHILE THE CAR WAS IN PARK IN OUR DRIVEWAY WITH NO KEY FOB NEAR IT AND NO ONE TOUCHING THE VEHICLE THE HEADLIGHTS WOULD BLINK ON AND OFF. THIS WAS OBSERVED ABOUT 4 TIMES OVER THE PAST 2 MONTHS. RECENTLY, WHILE DRIVING THE INTERIOR AND EXTERIOR LIGHTS SUDDENLY WOULD DIM, BUT QUICKLY RESTORE. ... Read more
HYUNDAI SONATA (2011) - EXTERIOR LIGHTING Jan 23, 2021
Incident date: Jan 23, 2021
RADIO WENT COMPLETELY OUT. HEAD LIGHTS AND TAIL LIGHT ALWAYS GOING OUT.
FORD FUSION (2016) - EXTERIOR LIGHTING Jan 23, 2021
Incident date: Jan 22, 2021
WHILE IN MOTION THE ABS LIGHT, TRACTION ON/OFF, AND HILL ASSIST IS NOT AVAILABLE IS LIT UP. ALSO, THE SPEEDOMETER IS SPORADIC. HAVEN'T HAD ANY WORK DONE RECENTLY SO THAT ISN'T THE CAUSE.
CADILLAC SRX (2015) - EXTERIOR LIGHTING Jan 22, 2021
Incident date: Jan 14, 2021
IN THE PAST MONTHS, WE HAVE NOTICED THAT IT SEEMED OUR HEADLIGHTS DID NOT SEEM LIKE THEY WERE ON WHEN DRIVING AT NIGHT. WE HAVE GOTTEN OUT OF OUR CAR NUMEROUS TIMES TO CHECK AND MAKE SURE THAT THE LIGHTS ARE ACTUALLY ON. MOST RECENTLY WHEN DRIVING ON A TWO LANE ROAD, THE HEADLIGHTS SEEMED TO FLASH AND THEN MAKE A NUMBER OF FLASHING ON AND OFF MOVEMENTS. BEING THAT THIS WAS A ROAD WITH NO OTHER LIG... Read more
CADILLAC SRX (2016) - EXTERIOR LIGHTING Jan 22, 2021
Incident date: Jan 10, 2020
I AM UNABLE TO DRIVE MY CAR AT NIGHT BECAUSE THE HEADLIGHTS ARE TOO DIM. WE RECENTLY REPLACED THE LIGHTBULBS, BUT THIS DID NOT HELP.
DODGE DURANGO (2016) - EXTERIOR LIGHTING Jan 22, 2021
Incident date: Jan 11, 2021
THE REAR TRACK LIGHTING FOR RUNNING LIGHTS IS BURNING OUT DUE TO WATER INTRUSION. THE ENTIRE UNIT WILL FAIL FROM THE WATER. VERY COMMON ISSUE WITH THESE DODGES. NO POSSIBLE FIXES OTHER THAN REPLACING UNITS AND THE COST IS REALLY HIGH.
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