Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
GMC
SIERRA 1500
(2011) — EXTERIOR LIGHTING
Nov 27, 2020
Incident date: Nov 20, 2020
WHEN I TURN THE TRUCK OFF THE DIM HEADLAMPS STAY ON WITH THE KEYS OUT. THE ONLY WAY TO MAKE THEM GO OFF IS TO PULL THE BATTERY
Incident date: Nov 12, 2020
ON NOVEMBER 12, 2020 MY CHECK ENGINE LIGHT CAME ON LEAVING FROM MY JOB SO I MADE AN APPOINTMENT ON NOVEMBER 14,2020 TO GET THE CAR SERVICE. I WENT TO THE NISSAN CAR DEALERSHIP SPOKE WITH THE SALESMAN IN REFERENCE TO MY VEHICLE AND THE PERSON STATED I HAVE WATER IMMERSED IN MY TAIL LIGHT IS WHY THE CHECK ENGINE LIGHT IS COMING ON AND IF I DON'T GET THE PROBLEM FIX THE LIGHT WOULD STAY ON. I ASKED ... Read more
Incident date: Nov 11, 2020
FOOTWELL MODULE FAILED. THIS IS A KNOWN ISSUE BY BMW. DEVICE CONTROLS ACCESSORY LIGHTING, CENTRAL LOCKING SYSTEM, TURN SIGNALS, AND POWER WINDOWS. BMW SI B01 20 16 RELEASED EXTENDING WARRANTY ON FRM TO 10 YEARS, 152000 MILES. FRM ON MY VEHICLE FAILED AT 195,000. TOTAL REPLACEMENT COST WAS $1,000
Incident date: Oct 15, 2020
MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E
Incident date: Nov 21, 2020
THE HEADLIGHTS IN THE DIM POSITION DO NOT SUFFICIENTLY PROVIDE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT WHILE DRIVING.
Incident date: Aug 1, 2020
WHEN I DRIVE AT NIGHT WITH THE LIGHTS ON LOW BEAM THEY ARE DANGEROUSLY DIM. IT IS VERY HARD TO SEE.
CHEVROLET
TRAILBLAZER
(2008) — EXTERIOR LIGHTING
Nov 26, 2020
Incident date: Oct 25, 2020
DIM HEADLIGHTS QUIT WORKING WHILE DRIVING AT NIGHT. BRIGHT LIGHTS WORKED, BUT NO DIMS.
Incident date: Nov 23, 2019
MY TITLE WAS STOLEN AND MY EX BOYFRIEND WRECKED MY CAR
Crash
Incident date: Oct 7, 2020
THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY
Incident date: Nov 14, 2020
DRIVER SIDE HEADLAMP WENT OUT. WENT TO REPLACE AND SAW CONNECTOR FOR FOR BULTB MELTED/BROKEN. READ ONLINE THIS IS A KNOWN ISSUE WITH THIS VEHICLE. DECIDED TO CHECK REST OF LIGHTS AND SEE THAT HIGH CENTER TAIL LIGHT INTERMITTENTLY WORKING WITH SOME BULBS/LEDS BURNED OUT.
Incident date: Nov 13, 2020
THE HEADLIGHTS HAVE HAD CONDENSATION INSIDE FOR SEVERAL MONTHS. WITH TORRENTIAL RAINS TWO WEEKS AGO, THE PASSENGER SIDE HEADLIGHT TOOK ON AN INCH AND A HALF OF WATER INSIDE THE COVER, AND THE DRIVER SIDE HAD INCREASED CONDENSATION TO OBSCURE THE WHOLE COVER. THE CAR IS COMMONLY PARKED OUTSIDE MY APARTMENT (URBAN AREA) WHEN NOT IN USE. DATES ARE APPROXIMATE, AND I'VE PUT THE CAR IN THE AAA SHOP TO ... Read more
Incident date: Nov 24, 2020
THE LOW BEAM HEADLIGHTS ARE VERY DIM, AND WHEN IT'S RAINING AT NIGHT, IT IS ALMOST TOO DIM TO DRIVE SAFELY. THE HIGH BEAMS WORK FINE, BUT THE LOW BEAMS ARE TOO DIM TO BE EFFECTIVE.
Incident date: Nov 23, 2020
PROGRESSIVE FAILING OF THE MULTIPLEX CONTROL UNIT, PART # 38200-S5P-A11, FOR MY 2002 HONDA CIVIC HX 5SP HAS RESULTED IN VARIOUS PROBLEMS THAT CAN PROVE TO BE VERY DANGEROUS SUCH AS FAILURE OF TURN SIGNALS, TAIL LIGHTS, WINDSHIELD WIPER MOTOR, DASHBOARD LIGHTS, DOME LIGHT, POWER DOOR LOCKS, ETC. EXACTLY WHEN THESE FAILURES OCCURRED ARE HARD TO PIN POINT BUT SO FAR I HAVE AVOIDED PROPERTY AND BODILY... Read more
Incident date: Nov 24, 2020
2002 AUDI A4 WITH 370K BURNED A BIT OF OIL WHICH WAS FINE CLEANED THE ENGINE OUT WITH CLEANERS IT SMOKED A BIT WHICH IS NORMAL.. HEADLIGHTS STARTED FLICKERING 'HIDS' SO I PARKED IT. 3 DAYS LATER I GO TO TAKE THE CAR ON A TEST DRIVE AND THE DRIVERS HEADLIGHT LIT ON FIRE ! NOT SURE IF IT WAS A HEADLIGHT ISSUE OR A WIRING ISSUE.. INSURANCE WILL NOT COVER IT.
Fire
Incident date: Jul 20, 2019
THE HEADLIGHTS ARE TOO DIM. I CAN'T SEE AT NIGHT AND ESPECIALLY IF IT IS RAINING. I HAVE AVOIDED GOING OFF THE ROAD MORE THAN ONCE. I HIT A FOX ON A BUSY ROAD BECAUSE I NEVER SAW IT DURING A RAINY NIGHT. MY BRAKES HAVE PRESSED TO THE FLOOR MANY TIMES. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY COULDN'T SEE IT. IT IS INTERMITTENT. YOU NEVER KNOW WHEN YOU WILL HAVE NO BRAKES. IT SEEMS TO H... Read more
Incident date: Nov 25, 2020
WEATHER SEALS APPEAR TO ERODE PREMATURELY, WHICH MAY ALLOW MOISTURE TO ENTER THE HEADLIGHT CASING AND CAUSE THE BULB TO FLICKER, DIM OR BURN OUT ENTIRELY. THE REPLACEMENT HEADLIGHTS ALSO USE THE SAME DESIGN WHICH RESULTS IN OUT OF POCKET EXPENSE EVEN FOR FAULTY REPLACEMENT LIGHTS.
Incident date: Nov 20, 2020
THE HORN BLOWS ON ITS ON, THE WIPERS AND WASHERS COME ON BY THERE SELF, LIGHTS COME ON BY THERE SELF, AND THE ONLY WAY TO TURN THEM OFF IS DISCONNECT THE BATTERY. IT HAPPENS MOVING OR STATIONARY.
Incident date: Nov 16, 2020
VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS ... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2015 DODGE DART. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR SIGNAL LIGHTS AND BRAKE LIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, THE TRUNK LID WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY WIRING HARNESS. THE WIRING HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LO... Read more
Incident date: Nov 12, 2020
MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.
Incident date: Nov 23, 2020
LOW BEAM HEADLIGHTS ARE TOO DIM TO OPERATE SAFELY AT NIGHT, ESPECIALLY WITH WET ROADS. REPLACEMENT OF LIGHT BULBS DOES NOT IMPROVE LOW-BEAM PERFORMANCE. THIS SEEMS TO BE A FAILURE OF THE LOW-BEAM PROJECTION COATING IN THE HEADLIGHT HOUSING. THE SITUATION IS RAPIDLY GETTING WORSE.
Incident date: Jan 1, 2019
VEHICLE HEAD LAMP (LOW BEAN LIGHTING) IS TOO DIM TO SEE WHILE DRIVING AT NIGHT. THIS HAPPENED OVER TIME, WATER IS LEAKING INTO THE HEAD LAMP CAPSULES.
Incident date: Nov 10, 2020
CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
Incident date: Nov 23, 2020
TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT A... Read more
Incident date: Feb 1, 2020
HEAD LIGHT LOW BEAMS ARE DANGEROUSLY DIM. CAN'T SEE BEYOND 100 FEET. I MUST DRIVE WITH HIGH BEAMS ON OR CAN'T SEE. LIKE HAVING A SMALL FLASHLIGHT FOR HEAD LIGHTS. VERY DANGEROUS EASILY CAN SEE AN ACCIDENT (CRASH) COMING SOON ESPECIALLY IN RAIN AT NIGHT. THIS IS A COMMON PROBLEM WITH THE 2013 ALTIMA. NISSAN HAS NOT RECALLED YET FORD DID IN 2012 FOR THE SAME PROBLEM. SOMONE IS GOING TO DIE. DELALER... Read more
Incident date: Nov 23, 2020
ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MA... Read more
Incident date: Nov 23, 2020
I HAVE HAD THIS CAR FOR ABOUT 8 YEARS NOW AND I HAVE HAD ISSUES WITH THE REAR TAIL LIGHT/ BRAKE LIGHT BULBS CONTINUOUSLY BLOWING OUT. I HAVE TO REPLACE THEM ALMOST EVERY 1-2 MONTHS. WHEN REPLACING THEM, THEY ARE VERY HOT. NOT SURE IF THIS IS A WIRING ISSUE AMONG MANY OTHER FORTES AS I HAD READ UPON NUMEROUS COMPLAINTS FROM OWNERS WITH THE SAME ISSUE.
Incident date: Nov 23, 2020
HEADLIGHTS ARE DIM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. HAD REPLACE ONCE AND PROBLEM STILL EXISTS. UNABLE TO DRIVE IN LOW LIGHT OR DARKNESS DUE TO THE LACK OF ILLUMINATION. CLASS ACTION LAWSUITS PREVIOUSLY FILED NOTED THAT THE HEADLIGHT ASSEMBLIES FAIL DUE TO FAULTY GASKETS ALLOWING MOISTURE TO DAMAGE THE LAMPS TO FAILURE.
Incident date: Nov 22, 2020
WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.
MERCURY
GRAND MARQUIS
(2004) — EXTERIOR LIGHTING
Nov 23, 2020
Incident date: Nov 20, 2020
SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULTIPLE TIMES AND CAUSED ME TO REPLACE THE BATTERY, AND STILL I HAVE TO JUMP THE CAR FROM TIME TO TIME.... Read more
Incident date: Oct 1, 2020
DRIVER SIDE HEADLAMP. BALLAST ASSEMBLY DEFECT AND MISSING HEADLAMP SEAL. DEALER SAYS THE PROBLEM IS NOT THE LIGHT BUT THE WHO;E ASSEMBLY NEEDS TO BE REPLACED FOR $2600. LOOKED ONLINE AND MANY OTHERS HAVE THE SAME PROBLEM WITH THE DRIVERS SIDE HEADLAMP.
Incident date: Nov 10, 2020
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILUR... Read more
GMC
SIERRA 1500
(2014) — EXTERIOR LIGHTING
Nov 23, 2020
Incident date: Nov 20, 2020
THE REVERSE LIGHTS ARE NOT WORKING WHICH IS AFFECTING THE REAR CAMERA AS WELL.
Incident date: Nov 17, 2017
THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT GASKET FAILED. THE CONTACT STATED THAT THE BRAKE LIGHT GASKET WAS NOT SEALED CORRECTLY CAUSING WATER TO ENTER THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE REAR SEATS ALSO SHOWED EVIDENCE OF MOLD. THE VEHICLE WAS TAKEN TO TOYOTA OF BELLINGHAM (1100 IOWA STREET, BELLINGHAM, WASHINGTON, 98229, (360)-676 ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — EXTERIOR LIGHTING
Nov 23, 2020
Incident date: Nov 6, 2020
HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BEAMS. HAD IT REPLACED AND LIGHTS WORKED FINE FOR ABOUT 2 MONTHS. NOW I'M HAVING THE SAME PROBLEM AGAIN. I JUST BOUGHT THE VAN IN JULY. I'VE S... Read more
Incident date: Aug 7, 2018
THERE IS A KNOWN ISSUE WITH THE 2013-2015 HEADLIGHTS BECOMING SO DIM THE VEHICLE ISN'T SAFE TO DRIVE IN LOW LIGHT CONDITIONS. THROUGH A LOT OF RESEARCH AND MONEY OF REPLACING BULBS AND TIME PULLING THE HEADLIGHTS APART IT'S APPARENT THE REFLECTIVE MATERIAL IN THE LOW BEAM HEADLIGHTS IS BURNT OFF OR OXIDIZED PREVENTING THE HEADLIGHT FROM FUNCTIONING PROPERLY ALLOWING THE DRIVER TO OPERATE THE VEHIC... Read more
Incident date: Nov 21, 2020
ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DRO... Read more
Incident date: Nov 19, 2020
THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE ... Read more
Incident date: Nov 8, 2020
NOT SURE WHEN LOCKS STOPPED ONLY DRIVERS DOOR LOCKS WITH FOB. MAIN PROBLEM DRIVERS REAR BLINKER-STOP LIGHT NOT WORKING REPLACED BULBS AND NOTHING. WHOLE UNIT DOESN'T WORK.
Incident date: Nov 21, 2020
BOTH LEFT SIDE AND RIGHT SIDE DAY TIME RUNNING LIGHT LENS INSIDE HEAD LIGHT ASSEMBLY ARE BURNED AND DISCOLORED. HEAD LIGHT ASSEMBLY LENS ARE CRACKED.
Incident date: Nov 19, 2020
DRIVER SIDE HEADLIGHT INTERMITTENTLY SHUTS OFF AND DIMS WHILE DRIVING AND STATIONARY. SWITCHING LIGHTS FROM "ON" TO "AUTOMATIC" OR VICE-VERSA RELIGHTS THE BULB.
Incident date: Nov 1, 2020
: THIS IS MY FOURTH ACURA VEHICLE. (98 INTEGRA/2010 RDX/2010 TSX) AND NOW A CPO 2015 RDX. THE VEHICLE IN THE DAYLIGHT, IS EXCELLENT. HOWEVER, THE AMOUNT OF LIGHT THAT THE HEAD LIGHTS ILLUMINATES IS EXTREMELY POOR, ALMOST DANGEROUS. THE DEALER IS VERY GOOD AND THEY HAVE STATED THEY KNOW ITS AN ISSUE, AS THE FOIL IS NOT REFLECTIVE ENOUGH. THE LENS' ARE CRYSTAL CLEAR, SO THAT IS NOT THE ISSUE. I AM C... Read more
Incident date: Nov 20, 2020
THE PLATE LIGHT KEEPS BURNING OUT. IT HAPPENS EVERY MONTH. FOUND A RECALL REFERENCE # 14V285000. DEALER SAYS MY VEHICLE IS NOT COVERED BY THIS RECALL. I AM HAVING THE EXACT SAME PROBLEM. WHY AM I NOT COVERED.
Incident date: Nov 2, 2020
BATTERY ISN'T HOLDING A CHARGE. TEMPS OUTSIDE ARE GETTING COLDER BUT NOT THAT COLD. DON'T DRIVE IT ON SUNDAYS, BATTERY IS DEAD DEAD ON MONDAY MORNINGS. DRIVE AN AVERAGE OF 30 MILES PER DAY. BATTERY WAS REPLACED BY DEALERSHIP AND STILL SLOW TO START IN THE MORNINGS. NOW RUN IT IDLING FOR 20 MINUTES SUNDAY EVENING TO ENSURE IT STARTS MONDAY MORNING
Incident date: Nov 15, 2020
MY AUTO HIGH BEAMS DAILY FAIL TO WORK CORRECTLY DURING NIGHT TIME DRIVING, THE LOW BEAM WOULD BE ON, THE TURN SIGNAL CONTROL LEVER WILL BE PUSHED ALL THE WAY FORWARD. THE GREEN LIGHT ON THE DASH PANEL IS SHOWING A HEADLIGHT WITH A WORD "AUTO" WOULD ILLUMINATE AND THE HIGH BEAMS WOULD CYCLE ON & OFF AS THEY SHOULD WITH THE AUTO HIGH BEAM SYSTEM. THEN THE GREEN "AUTO" LIGHT WOULD MYSTERIOUSLY GO OF... Read more
Incident date: Apr 19, 2019
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CA... Read more
Incident date: Aug 1, 2015
AIRBAG WARNING LIGHTS WILL COME ON FOR NO REASON SAYING PASSENGER AIRBAG IS OFF AND IT IS NOT OFF. THIS HAPPENS AT LEAST ONCE A WEEK. THIS HAPPENS AT VARIOUS TIMES, CRANKING VEHICLE, DRIVING VEHICLE, THERE IS REALLY NO SPECIFIC SITUATION . IT'S SPORADIC. HEADLIGHTS HAVE ALWAYS BEEN DIM. SOMETIMES I CAN'T EVEN TELL IF THEY ARE ON. THE CARGO LIGHTS, FRONT MIDDLE AND BACK WORK SOMETIMES AND MOST TI... Read more
Incident date: Nov 18, 2020
WHILE DRIVING AT NIGHT THE VEHICLE LIGHTS WENT OUT, NO HIGH BEAMS, NO DRIVING LIGHTS AT ALL, NO BLINKERS ETC. THE FLASHERS WORKED ONLY WHILE THE VEHICLE WAS RUNNING, TURNED OFF THE VEHICLE AND IT CONTINUED TO RUNTURNED KEY BACK ON AND TURNED FLASHERS OFF AND SPUTTERED AND DIED, BUT THEN ONLY THE MIRROR AND TAIL LIGHT FLASHERS WORKED, NOTHING IN THE FRONT WORKED. WHEN ATTEMTED TO CHECK TO SEE IF L... Read more