Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
Incident date: Sep 9, 2020
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
CHEVROLET
SILVERADO 1500
(2006) — EXTERIOR LIGHTING
Dec 8, 2020
Incident date: Jun 1, 2020
THE PASSLOCK LIGHT COMES ON AND THE TRUCK WON'T START. THE INTERIOR LIGHTS GETS BRIGHT THEN DIM. BACK AND FORTH. WHEN THE PASSLOCK COMES ON IT WILL KEEP THE TRUCK FROM STARTING FOR DAYS AT A TIME. I'M AFRAID TO DRIVE THE TRUCK ANYWHERE
Incident date: Nov 29, 2020
HEADLIGHT KEEP BLOWING
Incident date: Dec 8, 2020
LOWBEAMS SEEM WEAK/DIM. RESEARCH SHOWED VIA KIA"2011-2013 MY OPTIMA/OPTIMA HYBRID HEADLAMP ASSEMBLY NEW VEHICLE LIMITED WARRANTY EXTENSION" THAT THE REFLECTOR IN THE LOW BEAM HEADLAMP HOUSING MAY DETERIORATE OVER TIME, RESULTING IN A GRADUAL DIMMING OF THE LOW BEAM HEADLAMP. UNFORTUNATELY, IT ONLY PERTAINS TO VEHICLES MANUFACTURED IN KOREA. MY VEHICLE WAS ASSEMBLED IN GEORGIA, BUT I BELIEVE THE HE... Read more
Incident date: Dec 8, 2020
THE HEADLIGHTS ON THE CAR DON'T WORK PROPERLY. THEY ARE TOO DIM TO SEE AT NIGHT. YOU CAN'T SEE THE ROADWAY AT ALL. LIGHT REPLACEMENT DOESN'T FIX PROBLEM. IS A PROBLEM THAT THE CAR WAS BUILT WITH. OTHERS I KNOW ARE HAVING THE SAME ISSUE. THERE NEEDS TO BE A NATIONAL RECALL ON THIS TO HELP SAFE PEOPLE FROM TRAFFIC ACCIDENTS THAT ARE THE MANUFACTURERS FAULT.
DODGE
GRAND CARAVAN
(2011) — EXTERIOR LIGHTING
Dec 8, 2020
Incident date: Dec 3, 2020
ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL E... Read more
CHEVROLET
SILVERADO 1500
(2015) — EXTERIOR LIGHTING
Dec 8, 2020
Incident date: Dec 8, 2020
TRUCK SEEMS TO LOSE POWER WHEN SLOWING DOWN. STEERING WHEEL LOCKS UP. DASH DISPLAY GO DARK AND COMES BACK. STABILITY TRACK WARNING. AIRBAG WARNING. HEADLIGHTS FLICKER. AC AND FAN GO OUT. HAPPENS WHEN MAKING TURNS AT A SLOW SPEED. AND WHEN HITTING THE BRAKE AT ANY SPEED.
Incident date: Sep 28, 2020
APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT CHANGE FROM THE LOWER ILLUMINATED REGION TO THE UPPER COMPLETELY BLAC... Read more
Incident date: Nov 24, 2020
LOW BEAM LIGHTS DO NOT WORK TO WHERE YOU CAN'T SEE 50 FEET IN FRONT OF YOU. REPLACED THE LIGHT BULBS AND STILL NOT ANY BETTER. HUGE SAFETY CONCERN WHEN DRIVING AT NIGHT
Crash
Incident date: Jun 4, 2019
I HAVE TO CHANGE MY PASSENGER TAIL LIGHT BULB EVERY MONTH THIS IS NOT NORMAL, NOW SINCE IT GOT OVERHEATED IT HAD MELTED TO THE SOCKET,I FOUND IT VERY HAZARDOUS
Incident date: Feb 3, 2020
DEALRS ARE AWARE OF THE FUEL TANK ISSUES, IT REFUSE TO FILL THE TANK THE NORMAL WAY. YOU HAVE TO KEEP PUMPING EVER SECOND UNTIL THE FULE TANK IS FULL. DEAL ADVICE TO CORRCT THE ISSUE, THE FUL TANK WAS BE REPLACE A $1000 ? VALUE. I REPORTED THE ISSUE AUG 8,2020 CASE # 76990681 TO THE FCA/MOPAR 800-853-1403. NOTHING HAS BEEN CORRECTED ON THE ISSUE, IM STILL HAVING PROBLEMS FUELING MY CAR WITH GAS. E... Read more
Incident date: Aug 6, 2020
JUST BOUGHT THIS CAR IN AUGUST. I DIDN'T NOTICE THE ENTIRE REAR RED LIGHTS WEREN'T WORKING UNTIL I GOT PULLED OVER. I'M GUESSING THEY DIDN'T WORK AT ALL AND I JUST DIDN'T NOTICE IT.
Incident date: Jul 25, 2020
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT UPON ACTIVATION OF THE HEADLIGHTS, THE HEADLIGHTS WERE DIM CAUSING POOR FORWARD VISIBILITY WHILE DRIVING AT NIGHT OR IN LOW LIGHT CONDITIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NH... Read more
Incident date: Nov 23, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V068000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FITZGERALD MAZDA FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702, (301) 696-9200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. RECENTLY, THE PASSENGER'S SIDE HEADLIGHT FAILED TO OPERATE... Read more
Incident date: Aug 1, 2018
HEAD LIGHTS ARE EXTREMELY DIM FORCING OWNER TO USE HIGH BEAMS ON A SEMI REGULAR BASIS
Crash
Incident date: Nov 30, 2020
MY HEADLIGHTS SHUT OFF WHEN USING MY TURN SIGNAL
Incident date: Jan 3, 2019
FOR OVER A YEAR(MAYBE EVEN CLOSE TO TWO YEARS), I HAVE BEEN CALLING IN TO CADILLAC, GM, AND MY LOCAL DEALER SHIP HEARD ALLEN CADILLAC IN ATHENS, GEORGIA TO COMPLAIN ABOUT FAULTY HEADLIGHTS/HEADLAMPS. THE LIGHTS HAVE PROGRESSIVELY GOTTEN WORSE TO THE POINT I EITHER CANNOT DRIVE AT NIGHT OR HAVE TO KEEP ON MY HIGH BEAMS. VISIBILITY AND DEPTH WITH LOW BEAMS IS EXTREMELY POOR. THERE HAVE BEEN A FEW TI... Read more
Incident date: Apr 26, 2019
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT LOOKS LIKE MY BRIGHT LIGHTS ARE ON AND THEIR NOT. THE FROM AIR CONDITIONING / HEAT FAN WORKS OFF AND ON. THE BLOWER IS ACTING UP. THE BACK HEAT FAN ( BLOWER) WORKS ALL THE TIME. I HAVE TO CRACK THE FRONT WINDOWS AND FLY DOWN THE HIGHWAY TO GET THE FRONT FAN TO WORK.
Incident date: Dec 6, 2020
THE BRAKE LIGHTS ILLUMINATE WITHOUT THE BRAKE PEDAL BEING PUSHED. THE BRAKE LIGHTS FAIL TO ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED. THIS HAS BEEN AN ON GOING PROBLEM AND WE ONLY REALIZE IT STILL EXISTS WHEN ONE OF OUR FAMILY IS FOLLOWING THE 2010 MALIBU IN ANOTHER CAR. WE HAD BROUGHT THE VEHICLE IN TO A CHEVROLET SERVICE CENTER IN THE PAST AND WERE CHARGED FOR A "REPAIR". WHEN WE AGAIN NOTICE... Read more
Incident date: Nov 1, 2020
THE DIM HEADLIGHTS SUDDENLY BECAME DANGEROUS WHEN DRIVING AT NIGHT BECAUSE YOU CAN'T SEE 50FT IN FRONT OF YOU WITH THE LIGHTS ON DIM. THE DRIVERS SIDE SUN VISOR SQUEAKED WHEN THE CAR WAS NEW AND WHEN THE CAR WAS OUT OF WARRANTY THE INTERNAL CLIP ON THE VISOR BROKE.
Incident date: Jul 3, 2020
MY DRIVER SIDE HEADLIGHT AND PASSENGER SIDE TURN SIGNAL KEEPS GOING OUT AND I'VE TAKEN IT TO THE AUTO SHOP TO BE FIXED MULTIPLE TIMES IT FIXES FOR A FEW DAYS AND OUT AGAIN BUT THE BUILD DOESN'T BURN OUT BECAUSE SOMETIME IF I TURN THE CAR OFF AND BACK ON IT WILL COME BACK ON OR IF I GOT A BUMP IT WILL GO OUT.
Incident date: Dec 6, 2020
WENT TO CHECK MY HEADLIGHT BULB AS MY HEADLIGHT STOPPED WORKING AGAIN AFTER JUST REPLACING THE BULB A FEW WEEKS AGO. WHAT I FOUND IS THAT THE CONNECTOR TO THE BULB WAS COMPLETELY MELTED
Incident date: Dec 4, 2020
WATER IS GETTING IN TAIL LIGHT (RACETRACK LED LIGHTING) AND SHORTING OUT THE LED LAMPS. HAPPENS WHEN IT RAINS OR GOES THROUGH A CAR WASH
Incident date: Sep 22, 2019
LOW BEAM HEADLIGHTS ARE TO DIM TO SAFELY DRIVE AT NIGHT.
Incident date: Nov 13, 2020
MY HEADLIGHTS ARE EXTREMELY DIM. WHEN DRIVING AT NIGHT YOU CAN BARELY TELL THEY'RE ON.
Incident date: Nov 25, 2020
PASSENGER SIDE HEADLIGHT WENT OUT. THE CLIP ON THE HOUSING THAT HOLDS THE HEADLIGHT WAS BROKEN. REPLACED IT. LIGHT STARTED WORKING THEN WENT OUT AGAIN. THIS TIME THE WIRES IN THE HOUSING CAME LOOSE. LIGHT OUT AGAIN. IT DOESN'T MATTER IF THE CAR IS STATIONARY, IN MOTION, IT'LL WORK WHEN IT WANTS TO. AS FOR THE BODY OF THE VEHICLE....PULLED INTO A CAR WASH TO SPRAY IT OFF. TURNED AROUND TO START AND... Read more
Incident date: Sep 1, 2020
AT NIGHT, THE BACK-UP CAMERA DISPLAY ON THE DASH IS SO BRIGHT, IT LIGHTS UP THE WHOLE CAB AND THIS CAUSES THE DRIVER NOT TO BE ABLE TO SEE ANYTHING OUTSIDE THE CAB OR AROUND THE VEHICLE WHEN REVERSING. I ALMOST BACKED OVER MY WIFE BECAUSE I COULD NOT SEE HER BECAUSE OF THE BRIGHTNESS. THERE IS NO WAY TO ADJUST THE BRIGHTNESS WHEN IT IS IN REVERSE AND IN THE DARK YOU CAN NOT SEE MUCH IN THE SCREEN ... Read more
Incident date: Nov 21, 2020
EVERY TIME IT RAINS MOISTURE GET IN THE HEADLIGHTS AND THEY GO OUT UNTIL IT DRYS
CHEVROLET
SILVERADO 2500
(2020) — EXTERIOR LIGHTING
Dec 5, 2020
Incident date: Dec 5, 2020
I WAS DRIVING IN A SNOW STORM AND THE HEADLIGHTS PACKED IN VERY THICKLY WITH HEAVY WET SLUSHY SNOW AND NO LIGHT WENT THROUGH AND I COULD NOT SEE THE ROAD. THE HEADLIGHT LENS AND THE SURROUNDING TRIM FORM A V-SHAPED TROUGH AROUND THE LIGHT THAT DOESN'T ALLOW THE SNOW TO SLIDE OFF FROM WIND AND BUMPS. THE SHAPE ACTUALLY ENCOURAGED SNOW TO ACCUMULATE AND COVER THE ENTIRE LENS AND THE LED LIGHTS RUN... Read more
Incident date: Oct 16, 2020
THE SEAL ALLOWS MOISTURE. THE HEADLIGHTS BURN OUT.
Incident date: Aug 15, 2020
GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES
Incident date: Dec 5, 2020
ALL OF THE HEADLAMPS / ALL TAIL/PARK/MARKER / ALL I/P ILLUMINATION LAMPS GOES OUT WHEN TURNING ON THE TURN SIGNALS WHILE DRIVING & SIGNALING FOR AN UPCOMING TURN. THIS HAPPENS INTERMITTENTLY & IS GETTING WORSE BY THE DAY. THE LAMPS USUALLY RETURN TO NORMAL WITHIN A SECOND OR TWO.
Incident date: Jan 20, 2020
MY LIGHTS I HAVE CHANGED AND TRIED EVERY THING ONLY GOT 1 TO WORK SO FAR ! I SMELL A ! BURNING SMELL ! MY POWER STEERING IS SCREWED AND LIKES A SMALL LEEK ALL ELECTRIC SOME THINGS HAS HAD ISSUES ! BLOW FUSES CIGARETTE LIGHTER STOPS WORKING CAN'T CHARGE PHONE ! BACK REAR POWER STRUTS ONLY WORK PART TIME ME L BACK UP LIGHTS THAT WARNS DON'T WORK MOST OF THE TIME ! MY KEY CAN TURN THE CAR BUT DRI... Read more
Incident date: Nov 2, 2020
TURNED HEADLIGHT SWITCH TO "ON" POSITION BUT LIGHTS DID NOT TURN ON. TURNED SWITCH "OFF" AND BACK "ON" AND LIGHTS STILL DID NOT WORK. WIGGLED THE SWITCH AROUND SOME AND THE LIGHTS CAME ON. TRUCK WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED. I WAS DRIVING ONE NIGHT AND TURNED MY LEFT TURN SIGNAL ON AND THE HEADLIGHTS WENT OFF. I WAS ABLE TO WIGGLE THE SWITCH AROUND AND GET THEM TO COME BACK ON TO ... Read more
Incident date: Jul 1, 2020
LOW BEAM HEADLIGHTS ARE VERY DIM ON MY ACURA RDX. IT'S VERY HARD TO SEE THE ROAD AT NIGHT AND AS SUCH IT IS UNSAFE FOR DRIVING AT NIGHT. I HAVE HAD THE BULBS REPLACED TWICE AND THE LENSES PROFESSIONALLY BUFFED. THE ACURA DEALERSHIP SAID THAT THEY CANNOT REPAIR AND WOULD NEED TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A RIDICULOUS COST. NO PROBLEMS WITH HIGH BEAMS, ONLY LOW BEAM.
Incident date: Jan 1, 2019
MY DIM HEADLIGHTS ON MY 2012 CADILLAC SRX ARE DIMMER THAN A FLASHLIGHT. I HAVE REPLACED THE BULBS BUT IT DOESN'T HELP. I HAVE RAN OFF THE ROAD SEVERAL TIMES AND WAS ABLE TO RECOVER. THIS COULD HAVE BEEN TRAUMATIC. I DON'T HAVE $1600 LAYING AROUND FOR THE SAME HEADLIGHTS REPLACEMENT. PLEASE HELP BEFORE I LOSE MY LIFE OR CAUSE THE DEATH OF SOME INNOCENT PERSON. THANK YOU.
Incident date: Oct 1, 2020
I HAVE AN AUTO SHIFT OFF FOR HIGH BEAM LIGHTS, I TURN MY HIGH BEAMS ON AND THEY DON'T WORK, AND WHEN I PULL THE SWITCH BACK LIKE I AM TRYING TO FLASH MY HIGH BEAMS AT SOMEONE THEY WORK BUT WHEN I TURN THEM ON TO KEEP THEM ON THEY DO NOT WORK AND MY AUTO HIGH BEAM LIGHT DOES NOT COME ON EITHER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Dec 1, 2020
WHILE DRIVING AT NIGHT ON THE STREET AND ON THE FREEWAY, THE HEADLIGHTS BEGUN TO FLICKER ON AND OFF WHEN USING THE TURN SIGNAL, AND WILL TURN OFF COMPLETELY FOR A FEW SECONDS THEN TURN BACK ON. ALSO, THE HEADLIGHTS WILL RANDOMLY FLICKER. I REPLACED THE HEADLIGHT BULBS BUT IT DID NOT RESOLVE THE ISSUE.
TOYOTA
SIENNA HYBRID
(2021) — EXTERIOR LIGHTING
Dec 3, 2020
Incident date: Nov 25, 2020
THIRD BRAKE LIGHT CONDITION POOR VISABILITY TO OPERATOR ( REAR WINDOW) WHEN BRAKE IS ACTIVATED IN LOW OR DARK LIGHTING CONDITION(S) THERE IS REFLECTION OFF GLASS AND REAR DEFROST ELEMENT(S) WHICH CAUSE LIMITED REAR VISABILITY OUT OF REAR WINDOW GLASS.
Incident date: May 25, 2020
MY LIGHTS DO NOT WORK. THE LEFT HEAD LIGHT DIMS OR DOESNT WORK AT ALL AND THE RIGHT HEAD LIGHT IS COMPLETELY BROKEN. IVE CHANGED BULBS MULTIPLE TIMES AND STILL NOTHING. IF I PUT ON MY BLINKER WHILE DRIVING IT WILL CUT OFF THE ONE LIGHT THAT KIND OF WORKS. USING MY BRIGHTS WHILE ON THE ROAD MAY CUT MY LIGHTS ON BRIEFLY
Incident date: Oct 1, 2020
HEADLIGHTS ARE SO DIM, I AM EITHER FORCED TO DRIVE WITH MY HIGH BEAMS ON CONSTANTLY OR NOT DRIVE AT NIGHT. WE LIVE IN THE COUNTRY, SO ROADS ARE DARK, BUT MY DIM LIGHTS ARE SO HORRIBLE I CAN'T SEE 2 FEET IN FRONT OF THE CAR. WE HAVE HAD SEVERAL NEAR MISSES WITH CARS BECAUSE I AM UNABLE TO SEE THE LANES ON THE ROAD. THIS IS HORRIBLE! SHE BOUGHT A LUXURY CAR AND WOULD BE BETTER OFF HANGING OUT OF THE... Read more
Incident date: Dec 3, 2020
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Incident date: Nov 28, 2020
I OWN A 2005 MERCURY MONTEGO. WHILE DRIVING VARIOUS SPEEDS, ALL OF THE INSTRUMENT PANEL GAUGES WOULD ILLUMINATE AND DROP TO ZERO AND THE SEAT BELT INDICATORS WOULD ILLUMINATE AND CHIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000
FORD
TRANSIT CONNECT
(2018) — EXTERIOR LIGHTING
Dec 3, 2020
Incident date: Dec 3, 2020
DRIVER'S SIDE FRONT LOW BEAM BULB BURNS OUT CONTINUOUSLY
Incident date: Nov 24, 2020
MOISTURE ENTERING THE HEADLAMP ASSEMBLY ON MY 2014 CADILLAC SRX CAUSES THE LOW BEAM TO BECOME FOGGY AND UNABLE TO ILLUMINATE THE ROADWAY AT DARK HOURS OR IN THE RAIN WHICH IN TURN RAISES A SAFETY ISSUE
Incident date: Feb 12, 2018
CAR COMPLETELY SHUT DOWN WHILE DRIVING ON HIGH WAY NO SIGNS OF WARNING LIGHTS ON DASHBOARD MY WIFE WAS STRANDED WITH MY 1 YEAR OLD DAUGHTER TOWED TO A CHEVY DEALERSHIP CAR ONLY HAD 84000 MILES ON IT WAS TOLD MY ENGINE WAS TOTALLY DESTROYED FROM TIMING CHAIN SUPPOSEDLY AND NEEDED TO BE REPLACED 6000 DOLLARS LATER TOTAL REPLACEMENT 😡 THANK GOD MY FAMILY WAS NOT HURT IN THIS EVENT CALLE... Read more
FORD
CROWN VICTORIA
(2004) — EXTERIOR LIGHTING
Dec 2, 2020
Incident date: Nov 30, 2020
THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT
Incident date: Dec 1, 2020
THE BULBS IN MY LOW-BEAM HEADLIGHTS CONTINUALLY BURN OUT WHILE IN MOTION, USUALLY ON A RURAL HIGHWAY. THIS IS VERY DANGEROUS WHEN DRIVING, ESPECIALLY ON DARK COUNTRY ROADS. TO GIVE YOU AN IDEA, I AM HAVING TO REPLACE THE BULBS 3-4 TIMES PER YEAR ON EACH HEADLIGHT. FROM A QUICK INTERNET SEARCH, I CAN SEE THIS IS A COMMON PROBLEM FOR MANY, MANY HONDA CRV OWNERS. IT LOOKS LIKE THERE WAS A RECALL FOR ... Read more
Incident date: Oct 21, 2020
WHEN I PURCHASE THIS VEHICLE USED I NOTICED I COULD NOT SEE AT NIGHT BECAUSE THE HEADLIGHTS WERE TOO DIM. I HAD THEM REPLACED AT A COST OF $1300. SEVERAL YEARS LATER I RECEIVED A LETTER SAYING I WOULD REIMBURSED BECAUSE OF YOUR LAWSUIT ABOUT THESE HEADLIGHTS. I FILED AND DID RECEIVE REIMBURSEMENT. HOWEVER, SEVERAL YEARS LATER ONE OF THE HEADLIGHTS FAILED AGAIN. A GOOGLE SEARCH REVEALED THAT THIS ... Read more
Incident date: Jan 1, 2019
I CANNOT SEE AT NIGHT WITH MY HEADLIGHTS. STEERING IS VERY LOOSE.