Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Dec 15, 2020
REPLACED BOTH HEADLIGHT ASSEMBLIES DUE TO DETERIORATION OF REFLECTORS. COMMON FAILURE ON THIS MODEL. NO NISSAN RECALL. SAFETY ISSUE WITH FAULTY LIGHTS. SINCE REPLACING BOTH ASSEMBLIES, HAVE HAD TO REPLACE A BULB TWICE. GOING TO THE DEALER AGAIN BECAUSE OF LIGHT FAILURE.
Incident date: Feb 8, 2021
THE ELECTRICAL SOFTWARE ISN'T FUNCTIONING PROPERLY. THE RADIO, ONSTAR, THE DOOR/SEAT BELT CHIMES DON'T WORK. NONE OF THE ELECTRICAL WORKS IN THE VEHICLE. I WAS DRIVING AND WHEN I PRESSED ON THE BRAKE AND TURNING, THE DOME LIGHTS START TO FLICKER MAKING IT DIFFICULT TO SEE OTHER CARS AT NIGHT. THE BACK DOORS DON'T ALWAYS LOCK WHEN LOCKING THEM.
Crash
Incident date: May 22, 2017
THE 3RD BRAKE LIGHT BECOMES LOOSE ALLOWING WATER INTO THE TRUCK CAB. IT IS EITHER A RUBBER GASKET DEFECT OR IT WAS NOT PROPERLY INSTALLED AT THE FACTORY. THIS PROBLEM HAS BEEN NOTED IN NUMEROUS VENUES FOR THE 2016-2020 MODEL YEARS OF THE TOYOTA TACOMA. MINE LEAKS WHILE DRIVING OR STANDING STILL.
Incident date: Feb 20, 2020
INTERMITTENT FUNCTION OF RIGHT REAR TAIL LIGHT, INCLUDING TAILLIGHT, TURN SIGNAL, BRAKING, AND EMERGENCY FLASHER UPON RUN AND DURING DRIVE. I SUSPECT THIS IS A SAFETY ISSUE.
Incident date: Feb 1, 2021
TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED THAT THE REAR TAIL LIGHTS ON THE TRAILER THAT WAS ATTACHED TO THE VEHICLE, FAILED TO FUNCTION AS DESIGNED. TO ENSURE THAT THE FAILURE WAS RELATED TO THE VEHICLE AND NOT TRAILER, THE CONTACT HAD THE TRAILER ATTACHED TO TWO SEPARATE FRIEND'S VEHICLES AND THE TRAILER LIGHTS WORKED ON BOTH VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
Incident date: Feb 18, 2021
DOOR OPENING DEFECT. THE DRIVER SIDE DOOR WOULD LOCK AND NOT OPEN FROM INSIDE AND OUTSIDE POSING A SERIOUS SAFETY HAZARD AS ONE CANNOT GET OUT OF VEHICLE IN EMERGENCY. THIS IS NOTED WHEN VEHICLE IS IN STATIONARY OR PARKED POSITION.
Incident date: Feb 5, 2021
DIM LOW BEAM HEADLIGHTS THE LOW BEAM HEAD LIGHTS ARE VERY DIM AND IT HAS HAPPENED PROGRESSIVELY. REPLACING THE BULB DOES NOT RESOLVE THE ISSUE AND NECESCETATES DRIVING WITH THE HIGH-BEAM HEAD LIGHTS, WHICH IS DANGEROUS FOR OTHER DRIVERS.
Incident date: Jan 15, 2020
FRONT DRIVER AND PASSENGER SEATS SQUEAKS SINCE DAY 1, AND I BOUGHT IT BRAND NEW. SECONDLY THE DRIVER DOOR WON'T UNLOCK FROM THE OUTSIDE SO I WOULD HAVE TO GO THROUGH THE PASSENGER DOOR TO OPEN DRIVER DOOR LOCK . IT FEELS LIKE THE DOOR LOCK ON DRIVER DOOR IS STUCK AND THE DEALERSHIP WON'T FIX IT AND I'M WELL UNDER WARRANTY. WHEN I'M DRIVING AT NIGHT THERE'S A LIGHT THAT FLICKERS UNDERNEATH THE STE... Read more
Incident date: Feb 17, 2021
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
Incident date: Nov 22, 2019
WHEN DRIVING AT NIGHT, THE HEADLIGHTS ARE VERY DIM AND DO NOT PROJECT FAR ENOUGH AHEAD TO SEE THE ROAD TO BE ABLE TO SEE. THE BRIGHT LIGHTS MUST BE ON IN ORDER TO PROPERLY SEE, HOWEVER THEY TOO ARE NOT WHAT THEY SHOULD BE. THE BRIGHT LIGHTS WHEN ON, ARE MORE OF WHAT THE DIMS SHOULD BE. ALL NEW HEADLIGHTS(BULBS) WERE INSTALLED AND DID NOT MAKE ANY DIFFERENCE. THE CAR HAS BEEN LIKE THIS EVER SINCE I... Read more
Incident date: Feb 18, 2021
REAR RACETRACK TAIL LIGHTS KEEP FILLING UP WITH WATER FROM RAIN, CARWASHES AND MELTING SNOW AND NOW HAS DAMAGED LIGHTING IN ONE AREA AND IT'S INEVITABLE THAT OTHER AREAS WILL SOON BE DAMAGED.
Incident date: Oct 1, 2019
LIGHTS ARE BEING REPLACED EVERY MONTH DUE TO BEING BURNED OUT THERE IS NO BRIGHT LIGHTS AT ALL..
Incident date: Feb 17, 2021
HELLO! I HAVE AN 2012 AUDI Q7 AND MY AIRBAGS NEVER DEPLOYED AT 50 MPH IMPACT. IT'S A TOTAL LOSS. DO I HAVE GROUNDS FOR A LAWSUIT?
Crash
Incident date: Jan 1, 2021
MY HEADLIGHTS ARE TO DIM, UNABLE TO SEE WHEN I'M DRIVING IN THE STREETS AND HIGHWAYS. I HAVE TO SWITCH TO HIGH BEAM DUE TO MY SAFETY, BUT I'M DISTURBING OTHER CARS WHICH I CAN CAUSE THEM TO HAVE A ACCIDENT AS WELL. ALSO I CAN GET PULLED OVER BY A COP ANY MINUTE. I BEEN HAVING THIS PROBLEM SINCE DAY ONE WHEN I PURCHASE THE CAR OVER A YEAR AGO BUT I THOUGHT THIS WAS NORMAL ON THIS PARTICULAR CAR. PL... Read more
MERCEDES-BENZ
E350
(2009) - EXTERIOR LIGHTING
Feb 18, 2021
Incident date: Feb 2, 2021
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VOLKSWAGEN
GOLF ALLTRACK
(2017) - EXTERIOR LIGHTING
Feb 18, 2021
Incident date: Nov 20, 2020
SRS WARNING LIGHT FOR UNOCCUPIED PASSENGER SEAT WOULD NOT GO OFF EVEN AFTER RESTARTING THE CAR; IT DID GO OFF WHEN FASTENED THE SEAT BEAT (ON THE EMPTY SEAT). HEADLIGHTS AND DASH LIGHT SUDDENLY TURNED OFF TWICE; THIS HAS BEEN SEVERAL MONTHS AGO WITH NO REPEAT HOWEVER WITH COVID-19, I' PROBABLY DRIVEN ONLY A FEW HUNDRED MILES IN THE LAST YEAR.
Incident date: Feb 17, 2021
I HAVE REPLACED THE HEADLAMP BULBS EVERY 3 MONTHS OR LESS, PURCHASING THE BRIGHTEST BULB, USING THE RECOMMENDED GEL,. ALSO HAVE PURCHASED THE LESS EXPENSIVE ONES.. NOTHING SEEMS TO BREAK THIS CYCLE. IT IS GETTING QUITE EXPENSIVE .. OVER $50 FOR 2 BULBS. IS THIS NORMAL? THE DRIVER'S SIDE BLOWS OUT QUICKER THAN THE PASSENGER SIDE. WOULD LIKE SOME HELP IN THIS. THANKS
Incident date: Nov 18, 2020
LOW BEAM LIGHTS ARE EXTREMELY DANGEROUS. CANNOT SEE AT ALL. MUST USE HIGH BEAM IN ORDER TO SEE WHAT IS AHEAD. HAD LIGHTS REPLACED TWICE AND DOESN'T CORRECT THE ISSUE.
Incident date: Feb 17, 2021
THE FOG LIGHTS ALMOST CAUGHT FIRE. THE FACTORY BULBS STARTED SMOKING AND I HAD TO UNPLUG THEM.
Incident date: Mar 6, 2020
I BOUGHT THIS CAR BRAND NEW AT THE END OF 2017. I HAVE TAKEN EXTREMELY GOOD CARE OF THE CAR. A LITTLE OVER A YEAR AGO, I TOOK IT INTO THE DEALERSHIP TO GET SOMETHING COSMETIC FIXED ON THE INTERIOR. I PICKED UP MY CAR AND WHEN I GOT HOME I REALIZED BOTH HEADLIGHTS AND ONE BRAKE LIGHT WERE NOT WORKING. I TOOK MY CAR BACK IN AND THEY INSISTED THAT WHEN ONE LIGHT GOES OUT, THEY ALL GO OUT WHICH ISN'T... Read more
TOYOTA
PRIUS PRIME
(2020) - EXTERIOR LIGHTING
Feb 18, 2021
Incident date: Feb 18, 2021
I WAS DRIVING TO WORK INTO THE GARAGE. THE ENTRANCE OF THE GARAGE HAS A MILD INCLINE WITH A NARROW ENTRANCE AND I NORMALLY WILL SLOW DOWN SO I CAN STEEL THE CAR SLOWLY. I WAS GOING AT ABOUT 10 TO 15 MILE SPEED AND FELT A STALL FIRST AND THEN THE CAR WENT INTO ACCELERATED MODE ON ITS OWN. I FELT THE CAR WAS SHIFT TO A DIFFERENT GEAR ON ITS OWN UP TO 80 TO 100 MILES. I AM LUCKY THERE IS A CEMENT POL... Read more
Incident date: Feb 7, 2021
THE TAIL LIGHT TRACK ACROSS THE TAILGATE CONTINUES TO TAKE ON WATER. I FIRST HAD IT REPLACED IN APRIL 2018 AT WHICH POINT I WAS TOLD THAT IT'S ABOUT $1300 FIX BUT WAS COVERED UNDER MY WARRANTY. FAST FORWARD AND EARLY 2020, REPLACEMENT HAS SAME ISSUE WITH CONDENSATION. IT WAS REPLACED AGAIN AND I WAS TOLD IF THERE WERE ANY ISSUES THAT I WOULD BE PAYING OUT OF POCKET AS I WAS PAST THE ORIGINAL 2 YEA... Read more
Incident date: Dec 20, 2020
MY LOW BEAM HEADLIGHTS KEEP GOING OUT EVEN AFTER I CHANGE THEM. THE DRIVER SIDE HAS BEEN CHANGED 3 TIMES, EVERYTIME IT WENT OUT IMMEDIATELY AFTERWARDS. THIS LAST TIME IT WENT OUT WITHIN TWO HOURS AFTER CHANGING IT. IT DOESN'T HELP THAT I HAVE TO DO TAKE THE ENTIRE BUMPER OFF TO CHANGE THE HEADLIGHT; NOT MAKING IT THE EASIEST TASK.
Incident date: Feb 16, 2021
STEERING WHEEL GETS STUCK ON TURNS EVEN SLIGHT ONES HAVE TO PULL IT IN CORRECT DIRECTION. LIGHTS ON DASH GO OFF AS I DRIVE AT NIGHT IS TERRIBLE. SIDE SLIDING DOORS, BACK DOOR HAVE OPENED BY SELF AS I APPROACHED VEHICLE. RADIO VOLUME USED TO GO UP AND DOWN, SAME FOR THE PARKING BRAKE AS I PARKED, IT ALSO WHILE DRIVING MAKES LOUD BUNK NOISE AND AS IT SHOLTS LIKE WHIP LASH TO MY NECK AND SPINE. THE... Read more
Incident date: Jan 1, 2017
I PURCHASED MY 2013 NISSAN ALTIMA IN 2015. INITIALLY THE HEADLIGHTS WERE FINE AND SEEMED COMPARABLE WITH MY PREVIOUS ALTIMA IT WAS A 2010. OVER THE COURSE OF THE PAST FOUR YEARS THE HEADLIGHTS HAVE DETERIORATED TO THE POINT THAT THEY NO LONGER PROJECT TO THE ROAD. I HAVE REPLACE THE BULBS AND SPENT AN ASTRONOMICAL AMOUNT OF MONEY INVESTING IN HIGH INTENSITY BULBS, WITH NO CHANGE. I WOULD BE BETTER... Read more
Incident date: Feb 10, 2021
THE LOW BEAM HEADLIGHT ARE EXTREMELY DIM OFFERING NO NIGHT TIME VISIBILITY WITHOUT USING THE HIGH BEAM HEADLIGHTS. THE DEALER HAS REPLACED THE BULBS AND ADJUSTED THE LIGHTING AND THERE IS NO IMPROVEMENT. THE CAR HAS 80,000 MILES AND UPON FURTHER RESEARCH THIS IS A VERY COMMON PROBLEM WITH THESE 2015 RDX VEHICLES. THE CAR IS NOT SAFE TO DRIVE AT NIGHT. MY ACURA SERVICE DEPARTMENT ACTUALLY TOLD M... Read more
Incident date: Jan 15, 2021
BOUGHT MY DURANGO COUPLE MONTHS AGO AND THE CENTER TAILLIGHT STOPPED WORKING AND FOUND OUT IT IS FULL OF WATER AND WHEN I WENT TO DEALERSHIP THE SAID THEY SELL SO MANY THAT THEY ARE ON BACK ORDER AND PRICE WAS $1200.00 SO AFTER READING SOME FORUMS I REALIZE THIS IS A VERY COMMON PROBLEM AND DON'T UNDERSTAND WHY THE MANUFACTURER IS NOT REPLACING THEM AS A RECALL WHEN THEY KNOW THAT THIS IS A HUGE P... Read more
Incident date: Dec 9, 2020
LOW BEAM HEADLIGHTS VERY DIM. CHANGED OUT HALOGEN BULBS TO LED BULBS AND THERE WAS NO DIFFERENCE. INTERNET SEARCH RESULTS ARE THE REFLECTIVE MASTERIAL IN THE PROJECTORS IS WORN OFF. COME TO FIND OUT FROM MANY ONLINE FORUMS THOUSANDS OF PEOPLE HAVE THIS SAME ISSUE. NISSAN SHOULD BE REPLACING THESE FOR THE SAFETY OF THERE CUSTOMERS!!
Incident date: Feb 12, 2019
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT THE HEADLAMP HOUSING HAD DETERIORATED RESULTING IN POOR VISIBILITY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609, (855) 856-9562) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLAMP HOUSING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFO... Read more
Incident date: Feb 15, 2021
THIS VEHICLE HAS NOW REPAIRED 2 TIMES FOR RECALL ON BRAKE LIGHT/WIRING ISSUE. WE WERE CHARGED BY THE JENKINS KIA OF GAINESVILLE,FLORIDA FOR THE LAST 2 TIMES. THIS IS A SAFETY ISSUE SINCE BRAKE LIGHT KEEPS BURNING OUT. MECHANIC AT ANOTHER BUSINESS ADVISED BULB BURNED SO MUCH THE BULB HOLDER WAS BURNED. SC158 IS RECALL NUMBER. REPAIRS DONE 10/22/2018, 2/14/2020 WIRING HARNESS & BULB HOLDER REPLAC... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, ... Read more
Incident date: Dec 1, 2020
THE LOW BEAM HEADLIGHT OUTPUT IS SO TERRIBLE I HAVE TO USE MY HIGH BEAMS AT DUSK OR NIGHT IN ORDER TO SEE. THIS IS A SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS. NISSAN NEEDS TO ADDRESS AND FIX THIS PROBLEM IMMEDIATELY! I RAN INTO A POTHOLE RUINING MY TIRE AND RIM BECAUSE I COULD THERE WAS NOT ENOUGH LIGHT OUTPUT FOR ME TO SEE
Crash
Incident date: Feb 11, 2021
MY VIN IS SHOWING 2 RECALLS THAT ARE INCOMPLETE THAT I HAVE TAKEN TO A LOCAL DEALERSHIP TO BE CORRECTED. MY 2011 HYUNDAI BURNS OIL VERY QUICKLY WITHIN WEEKS OF AN OIL CHANGE. I AM CONSTANTLY ADDING OIL. THERE IS NO OIL LEAK DETECTED IN THE VEHICLE. I WAS ASSURED THAT THE ENGINE RECALL WAS LOOKED AT AND NOT AFFECTED BUT ACCORDING TO THIS SITE THAT RECALL IS INCOMPLETE. I ALSO HAVE TO REPLACE TA... Read more
DODGE
GRAND CARAVAN
(2010) - EXTERIOR LIGHTING
Feb 15, 2021
Incident date: Feb 1, 2021
2010 GRAND CARAVAN SE, BOUGHT 100000 MILES THE FIRST WEEK OF DRIVING HEADLIGHTS WOULD GO OFF WHILE DRIVING WORKED THEW SWITCH AND CAME BACK ON GOT ME HOME NOW NOT WORKING AT ALL. I HAVE READ MANY MANY COMPLAINTS OF THIS ON GOING PROBLEM BOTH ON THIS WEBSITE AND IN OTHER FORUMS. IM STUNNED THAT NTHSA WILL RECALL A VEHICLE FOR AN EMBLEM COMIONG LOOSE ON AN AIRBAG COVER BUT WITH A SERIOUS SAFTEY ISSU... Read more
MERCEDES-BENZ
GLE 350
(2018) - EXTERIOR LIGHTING
Feb 15, 2021
Incident date: Jan 22, 2021
WHEN DRIVING AT NIGHT IS HARD TO SEE IF YOU LIGHTS ARE ON IS VERY DIFFICULT DRIVING WHEN SOME STREET DON'T HAVE ANY LIGHTS ON. SOMETIMES I HAVE USE HI LIGHTS TO MAKE SURE I DONT CRASH OR HIT PEDESTRIAN ID DONT HAVE PICTURES BUT I HOPE PEOPLE ARE AWARE
Incident date: Nov 15, 2017
THE LIGHT THAT RUNS ACROSS THE BACK OF THE TRUCK (RAIL LIGHT) CUTS ON AN OFF DUE TO WATER THAT IS INSIDE THE LIGHT DUE TO O A MANUFACTURING PROBLEM. THE CASE THAT THE LIGHT IS IN HOLD MOISTURE. IT SHORT THE LIGHT OUT AND IT ALSO CAN START A FIRE. I ALMOST GOT HIT BY AN 18 WHEELER TRUCK AT NIGHT BECAUSE THE LIGHTS WENT OUT ON THE BACK WITH OUT ME KNOWING IT. MY 4 CHILDREN AND I COULD'VE DIED. PLEAS... Read more
Incident date: Sep 1, 2020
MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE O... Read more
Incident date: Feb 11, 2021
WHILE DRIVING HOME THURSDAY NIGHT I RECEIVED LEFT TAIL LIGHT MALFUNCTION WARING ON MY DASH PANEL WITH THE TURN SIGNAL BLINKING EXTREMELY FAST. AFTER ARRIVING HOME I CHECKED THE LIGHT AND FOUND THAT THE TAIL LIGHT INOPERATIVE AND THE TURN SIGNALS WERE EXTREMELY DIM. THE NEXT MORNING I CALLED TUCSON MINI AND TOLD THEM THE PROBLEM. THE SA STATED TO BRING THE CAR IN AND THEY WOULD CHECK OUT THE PROBLE... Read more
Incident date: Jul 6, 2020
AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT... Read more
Incident date: Feb 13, 2021
MY CENTER TAIL LIGHT KNOWN AS THE RACE TRACK LIGHT HAD GOTTEN MOISTURE IN IT AND SOME OF THE LED LIGHTS WENT OUT. I WAS IN THE PROCESS OF TRYING TO FIND A SOLUTION AS TO WHY THIS HAPPENED AS MY VEHICLE IS NOT EVEN 4 YEARS OLD YET. THIS ISSUE STARTED NOVEMBER OF 2020. WELL FAST FORWARD TO 2-13-21 THE WHOLE CENTER PART HAS NOW COMPLETELY WENT OUT AND DOESNT WORK AT ALL. I HAVE BEEN DOING ALOT OF RES... Read more
Incident date: Jan 27, 2021
HEADLIGHTS IN THE ON OR AUTO POSITION RANDOMLY GO OUT WHEN BLINKER RETURNS TO NEUTRAL POSITION AFTER BEING ENGAGED. THIS HAS HAPPENED WHILE IN MOTION AT LOW AND HIGHSPEEDS ON CITY STREETS AND HIGHWAYS AND COMING OUT OF A COMPLETED STOP. CANNOT DETERMINE IF THIS IS A SHORT IN WIRING HARNESS OR IF TRIGGERED BY FAULTY COMPONENT.
Incident date: Feb 9, 2021
VEHICLE HAS BOTH EXTREMELY POOR DOWNROAD AND SIDEROAD ILLUMINATION. VERY HARD TO SEE ANIMALS STANDING BY THE SIDE OF THE ROAD AT NIGHT, RESULTING IN SEVERAL NEAR MISSES WITH LARGE DEER. UPGRADING THE FACTORY BULBS MADE LITTLE TO NO DIFFERENCE.
Incident date: Feb 13, 2021
I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND THEY STATED THAT THE BALL JOINT ARE LOOSE AND STRUTS/SHOCKS ARE CIRCLE ON THE INSPECTION FORM. I STILL HAVE MY WARRANTY ON THE VEHICLE.
Incident date: Feb 13, 2021
THE HEADLIGHT LOW BEAMS ARE NOT BRIGHT ENOUGH. NIGHT TIME DRIVING ON THE ROAD WITHOUT STREET LIGHTS, THE VISIBILITY CAN ONLY REACH ABOUT ONE VEHICLE AHEAD. FOR INSTANCE, WE WERE DRIVING 60MILES/HOUR ON I-94 WITHOUT ANY STREET LIGHTS NOR LANE MARK REFLECTORS, WE WERE UNABLE TO SEE 50FT IN FRONT OF US. THIS CREATES A VERY DANGEROUS SITUATION. PHOTO WERE UNABLE TO PROVIDE SINCE WE WERE JUST TRYING... Read more
Incident date: Jan 1, 2011
THE HEADLIGHTS NEVER HAVE WORKED RIGHT. FROM DAY ONE, THEY NEVER PUT OUT ENOUGH LIGHT TO SEE TO DRIVE AT NIGHT. THEY COME ON, BUT YOU CANNOT SEE UNLESS YOU TURN ON THE BRIGHTS.
Incident date: Jan 1, 2011
WHEN THE HEADLIGHTS ARE ON THE NORMAL SETTING, THEY BARELY LIGHT UP THE ROAD AHEAD. THE BRIGHTS MUST BE TURNED ON IN ORDER TO SEE ANYTHING.
Incident date: Feb 4, 2020
I BOUGHT MY 2012 KIA FORTE BRAND NEW. WELL..I DON'T UNDERSTAND WHY THIS ENGINE HAS NOT BEEN RECALLED. IT MAKES A HORRIBLE TICKING NOISE LIKE ITS ABOUT TO BLOW UP AND I WAS TOLD THE ENGINE NEEDS TO BE REPLACED. MY MILEAGE IS 96,000. MY DIM HEADLIGHTS KEEP BLOWING AS WELL. AND ITS SOMETHING ELECTRICAL. KIA NEEDS TO BE RESPONSIBLE AND GO AHEAD AND RECALL BECAUSE I HAVE THE SAME ENGINE AS THE ONE T... Read more
Incident date: Aug 19, 2015
BEGAN NOTICING ISSUES WITHIN FIRST YEAR OF OWNING VEHICLE. EVERY OCCURRENCE WOULD TAKE IT TO DEALERSHIP (GRAINGER NISSAN OF SAVANNAH, GA) TO GET CHECKED. BY THE TIME I GOT TO THE DEALERSHIP, EVERYTHING WOULD BE WORKING FINE. THEY DID A COMPUTER DIAGNOSTIC TEST ON THE ELECTRICAL/NAVIGATION SYSTEMS EACH TIME WITH NO ISSUES BEING FOUND. I REQUESTED IT TO BE DOCUMENTED EACH TIME IN THE EVENT SOMETHIN... Read more
Incident date: Aug 1, 2020
THE FRONT BUMPER AND GRILL HAVE PARTIALLY DETACHED FROM BROKEN OR FAULTY CLIPS, WHEELS ORIGINAL SIZE RUB AGAINST WHEEL WELL COVERING AND CONSTANT SENSOR FAILURE FOR TIRE API. ACTUAL SPEED IS LOWER THEN THE SPEED INDICATED ON THE VEHICLE WHERE AS 55 MPH ACTUAL SPEED SHOWS 59 ON THE GAGE. CRUIS CONTROL WILL NOT WORK AND TRACTION CONTROL WILL NOT TURN OFF, AFTER REPLACEMENT OF ALL TIRES AND SENSORS. ... Read more
Incident date: Feb 8, 2021
HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSEMBLIES AT ACOST OF 1400+. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT INVOLVING THIS AREA.