Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Feb 1, 2018
IT HAPPENED TO MYSELF W/ MY CHILD IN MY CAR & THEN MY SPOUSE DRIVING MY CAR ALONE. HOWEVER THE SAME PROBLEM IS KNOWN TO HONDA BUT UNTIL SOMEONE IS KILLED, THEY ARE REFUSING TO ACKNOWLEDGE, THE CAMSHAFT SHUTTING OFF ALL CONTROLS WHILE DRIVING ON A HIGHWAY IS COMPLETELY DANGEROUS. AS AN EXPERIENCED DRIVER, I WAS ABLE TO AVOID A COLLUSION ON A MAJOR HIGHWAY SURROUNDED BY TRACTOR TRAILERS GOING 65MPH.... Read more
Incident date: Jan 1, 2019
LOW BEAMS SO DIM IT IS NOT SAFE TO DRIVE AT NIGHT.
Incident date: Feb 8, 2021
MY HEADLIGHTS KEEP GOING OUT. A FEW WEEKS AGO, I LEFT FOR WORK AT 5AM, TRAVELING ON AN UNLIT ROAD WHEN MY HEADLIGHTS COMPLETELY FLICKER OFF. I HAD TO WAIT UNTIL DAYLIGHT TO GET TO WORK. WHEN I GOT BACK IN AFTER MY SHIFT, THE HEADLIGHTS WORKED AGAIN. A FEW DAYS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT. I REPLACED IT. A FEW DAYS LATER, IT WENT OUT AGAIN. MY HUSBAND CHECKED IT AND FOUND THE PART ... Read more
MERCEDES-BENZ
E350
(2008) - EXTERIOR LIGHTING
Mar 14, 2021
Incident date: Feb 3, 2021
HEARING TICKING AND ROARING
Incident date: Mar 9, 2021
MY CAR DON'T WANT TO PULL WHEN TAKING OFF . GEAR SHIFT NOT CHANGING . THE RADIO GOES ON AND OFF MAKING HORRIBLE NOISE LIKE THE CAR FINA BLOW UP. THERE ARE NOISES COMING FROM MY TRUNK OR BACK TIRES SOUNDS LIKE MY CAR TEARING UP
Incident date: Mar 13, 2021
2018 DODGE DURANGO WITH 48,000 MILES. REAR TAILLIGHTS FILL WITH WATER. (ALSO KNOWN AS THE RACETRACK LIGHT). THE TAILLIGHT ASSEMBLLY WILL FILL WITH WATER FROM RAIN WATER OR A SIMPLE CAR WASH. THIS CAUSES THE REAR TAILLIGHT TO FLICKER ON AND OFF OR BURN OUT COMPLETELY. THIS IS AN ON GOING ISSUE WITH THE 2014 AND NEWER DURANGO. THIS IS A DESIGN FLAW FROM DODGE AND THEY WILL NOT COVER IT AND MAKE IT R... Read more
Incident date: Dec 5, 2020
TOOK MY CAR TO THE MECHANIC FOR A SECOND OPINION REGARDING LOW BEAM LIGHTS SHUTTING OFF WHEN I TURN ON THE HIGH BEAMS. THIS OCCURRED FREQUENTLY WHEN USING HIGH BEAMS. ALSO, MY HEADLIGHTS (LOW BEAMS) CONSISTENTLY BURNT OUT. HAD TO INSTALL 2-3 NEW BULBS IN EACH HEADLIGHT (WITHIN 1 YR.). MECHANIC SAID PROBLEM IS MORE THAN JUST THE LIGHTS, THE KNOCK SENSOR WAS BAD AND NEEDED MORE WORK THAN WHAT THEY ... Read more
Incident date: Mar 12, 2021
ON STARTUP THE HEADLIGHTS AUTO LEVEL. ISSUE ARISES WHEN HEADLIGHTS DO NOT PROPERLY LEVEL AND ARE LEFT AT UNSAFE POSITIONS.
Incident date: Mar 12, 2021
BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHICH IS A SAFETY ISSUE! I DID NOT HAVE ANY LOW BEAM LIGHTS OR HIGHBEAM LIGHTS ON BOTH HEADLIGHTS. ONCE THE HEADLIGHTS WENT OUT I HAD NO WAY TO NAVIGATE THE VEHICLE. THE VEHICLE WAS IN MOTION AT NIGHT ON A CITY STREET.
Incident date: Mar 13, 2021
THIS IS A PERSONAL RECOMMENDATION, I HAVE 30 YEARS EXPERIENCE AT DEALERSHIPS IN THE AUTOMOTIVE INDUSTRY AND HAVE SEEN A LOT OF CHANGES, I SEE TOO MANY PEOPLE THESE DAYS DRIVING WITH NO HEADLIGHTS ON AT NIGHT, ITS BECAUSE THE INSTRUMENT PANEL LIGHTS COME ON AUTOMATICALLY WHEN THE ENGINE IS STARTED. THEY SEE THEIR INSTRUMENT PANEL LIGHTS ON SO THEY THINK THEIR HEADLIGHTS ARE ON. A SOFTWARE UPDATE AC... Read more
Incident date: Mar 1, 2015
EXTREMELY LOW VISBILITY. BO MATTER HOW MANY TIMESBIVE CHANGED OR ADJUSTING MY HEADLIGHTS/BULBS THERE IS NO IMPROVEMENT AT ALL. I FINALLY CHANGED THE ENTIRE HEADLIGHT ITSELF AND NOW I CAN FINALLY SEE 2 FEET IN FRONT OF WHEN ITS DARK OUT. NISSAN USED HORRIBLE QUALITY HEADLIGHTS AT THE COST OF DRIVER SAFETY.
Incident date: Sep 16, 2020
LOW BEAM HEADLIGHT IS VERY LOW AND UNABLE TO SEE . CHANGED MANY BULBS AND STILL SAME .
Incident date: Feb 22, 2021
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
Incident date: Mar 2, 2021
WHILE DRIVING THE LOW BEAMS CUT OUT AND THE SWITCH HARNESS PROVED TO BE FAULTY. OTHER HONDA CIVICS OF THAT YEAR HAD THE HEAD LIGHT SWITCH RECALLED BUT MY VIN DIDN'T QUALIFY FOR THE RECALL. THE RECALL IT SHOULD HAVE GOTTEN BUT IT DIDN'T QUALIFY FOR WAS NHTSARECALL NUMBER:12V-136
CHEVROLET
SILVERADO 1500
(2017) - EXTERIOR LIGHTING
Mar 12, 2021
Incident date: Mar 12, 2021
WHEN DRIVING LOW SPEEDS STABILITRAC APPEARS ON SCREEN AND TRUCK WANTS TO TURN OFF,DISPLAY SCREEN AND GAUGES FLICKER.
Incident date: Oct 1, 2019
IN MOTION OR PARKED, THE VEHICLE'S HEADLIGHTS ON LOW BEAM ARE NOT BRIGHT ENOUGH TO DRIVE SAFELY. AT HIGH SPEEDS ESPECIALLY. THE HEADLIGHTS ARE DIM ENOUGH THAT NOTHING IS VISIBLE AT ALL PAST 15 FEET IN FRONT OF THE CAR. ABSOLUTELY SHOCKED THAT ACURA IS ALLOWING THIS SAFETY HAZARD TO REMAIN ON THEIR REPUTATION. THE LIGHT THAT DOES SHOW IS YELLOWISH AND NOT BRIGHT AT ALL. OTHER CARS HAVE STOP... Read more
Incident date: Jan 25, 2019
LOW BEAM HEADLIGHTS EXTREMELY LOW COMPLETELY UNUSABLE AT NIGHT TRIED REPLACING HEADLIGHT BULB SAME ISSUE.
Incident date: Feb 21, 2021
PREMATURE BATTERY DRAIN. IVE REPLACED THE BATTERY IN MY ASCENT 3 TIMES IN THE PAST 2 YEARS I'VE HAD THE VEHICLE. FIRST INSTANCE OCCURED WHEN TALIGATE HADNT CLOSED ALL THE WAY AND DRIANED BATTERY. SECOND INSTANCE CAR DOORS WERE OPEN FOR APPROX 2 HOURS TO CLEAN AND DETAIL MY CAR WHEN BATTERY DIED. THIRD INSTANCE WAS LISTENING TO MUSIC IN THE CAR FOR 40 MIN WHILE WAITING FOR HUSBAND TO GO TO STORE AN... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WALSER MAZDA BURNSVILLE SERVICE (14720 BUCK HILL RD, BURNSVILLE, MN 55306; (952) 892-9850) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER ... Read more
Incident date: Mar 4, 2020
THE LOW BEAMS ON THIS VEHICLE ARE EXTREMELY UNSAFE. IF THERE WAS TO BE A CHILD OR AN ANIMAL DARTING IN FRONT OF ME, THEY WOULD BE DONE. I DO NOT UNDERSTAND WHY THERE IS NO RECALL ON THIS SINCE IT IS A SAFETY ISSUE. I REPLACED BULBS BUT IT DIDNT MAKE A DIFFERENCE.
Incident date: Mar 1, 2017
MY LOW BEAMS ON MY HEADLIGHTS ARE DANGEROUSLY LOW AT NIGHT I CAN BARELY SEE A FOOT AHEAD WHETHER DRIVING ARE PARKED.
Incident date: Jun 1, 2020
DRIVER SIDE HEADLIGHT ASSEMBLY AMASSES OUNCES OF WATER / CONDENSATION CAUSING BULB AND BALLAST FAILURES - I'VE REMOVED THE ASSEMBLY TWICE TO REPLACE THE BALLAST AND BULBS COSTING $100.00 PER ATTEMPT ONLY TO HAVE TO REPLACE THEM AGAIN WITHIN A WEEK. PASSENGER SIDE IS DRY AND CRYSTAL CLEAR - ABSOLUTELY A DEFECTIVE PART AND IT COSTS OVER A $1,400.00 A SIDE. DRIVING WITH A SINGLE HEADLIGHT IS ILLEGAL ... Read more
Incident date: Mar 4, 2021
CAMPAIGN:16V465000 RECALLING CERTAIN MODEL YEAR 2015-2017 FORESTER MOTORHOMES WATER MAY LEAK INTO THE ELECTRICAL MODULE THAT CONTROLS THE VEHICLE BRAKE LIGHTS. MY BRAKE LIGHT DIMLY LIGHTS 2 OF THE LEDS IN THE FIXTURE. DO NOT KNOW WHEN THIS HAPPENED JUST NOTICED WHEN TAKING OUT OF STORAGE. I WOULD LIKE TO KNOW IF MY / OTHER VEHICLES SHOULD BE INCLUDED IN THIS RECALL.
Incident date: Mar 11, 2021
TL* THE CONTACT CALLED ON BEHALF OF 2021 LEXUS LC500 VEHICLES. THE CONTACT STATED WHILE DRIVING BEHIND 2021 LEXUS LC500, THE REAR TAILLIGHT COVER/LENS WERE REFLECTIVE MAKING IT APPEAR AS IF THE VEHICLE HAD THE TURNING SIGNALS ON OR THE HAZARD LIGHTS WERE ACTIVATED. THE CONTACT DID NOT OWN THE VEHICLE THEREFORE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE DESIGN COULD CAUSE... Read more
Incident date: Mar 11, 2021
GOING TO WORK ON A CITY STREET CAR COMPLETELY SHUT OFF. IT BLACKED OUT. NO HAZARDS NO LIGHTS AND THIS WAS AT 3:30 IN THE MORNING. AND IT'S HAPPENING MORE AND MORE. IT HAPPENED TO MY HUSBAND ON A BUSY STREET. ALL WE CAN DO IS WAIT AND TRY TO START IT UNTIL LUCKILY IT DID. BUT BEFORE THIS STARTED, THE CAR KEPT ON SHUTTING OFF ON ME WHEN I COME TO A STOP. IT'S HAPPENED AT LEAST 6 TIMES IN THE LAST 3 ... Read more
Incident date: Feb 28, 2017
BRAKE LIGHTS GASKETS ARE FAULTY FROM THE FACTORY AND ALLOW WATER TO FILL THE TRUNK WHEN IT RAINS. WHICH LEADS TO MOLD AND MILDEW SMELL THROUGHOUT THE VEHICLE. GM HAS PRODUCED A GASKET THAT IS "THICKER" AND CORRECTS THE PROBLEM BUT REFUSE TO ISSUE A RECALL AND DEALER SAYS ITS NOT COVERED BY WARRANTY. I'VE SPENT HUNDREDS AT DEALERSHIPS TRYING TO FIND FIND CAUSE OF THE WATER.
Incident date: Mar 9, 2021
HEADLIGHTS ARE TOO DIM, WITH POOR VISIBILITY AT NIGHT, EVEN WHEN THE FOG LIGHTS ARE ON. H ROAD NEEDS TO BE ILLUMINATED A LITTLE BIT MORE, OR EVEN HAVE A FURTHER BEAM. THE LED VERSION OF THE CIVIC HAS A EXCELLENT HEADLIGHT PATTERN/BRIGHTNESS. HOWEVER, LX, SPORT AND EX SHARE THE SAME DIM HEADLIGHTS AT NIGHT. THAT IS. A SAFETY ISSUE AND CAN CAUSE A CRASH, OR HIT SOMETHING THAT SHOULD HAVE BEEN ILLUMI... Read more
Incident date: Jan 1, 2020
I BOUGHT MY 2015 JEEP CHEROKEE ABOUT A YEAR AGO AND LESS THAN A MONTH LATER I WAS ALREADY NOTICING THAT THE HEADLIGHTS WOULD DIM AS SOON AS I WOULD USE MY TURN SIGNAL. THIS CONTINUED FOR ABOUT A MONTH UNTIL I NOTICED THAT THE HEADLIGHTS WERE NOTICEABLY DIM ON BOTH SIDES. I NEEDED TO GET OUT OF MY CAR SEVERAL TIMES TO MAKE SURE THE HEADLIGHTS WERE EVEN ON. WHENEVER I AM DRIVING IN A LOW LIGHT AR... Read more
CHEVROLET
SILVERADO 1500
(2011) - EXTERIOR LIGHTING
Mar 10, 2021
Incident date: Mar 10, 2021
GOOD MORNING MY HEAD LIGHT KEEPS GOING OUT. WHEN I TOUCH THE WIRE IT GOES BACK ON TILL I HIT A BUMP. I'VE BEEN ONLINE AND MANY PEOPLE TALK ABOUT THIS PROBLEM. CAN YOU HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Mar 1, 2016
I AM HAVING A CONSTANT ISSUE WITH MY HEADLIGHTS MAINLY ON THE PASSENGER SIDE. ALL THREE LIGHTS (HIGH BEAM, LOW BEAM AND FOG LIGHT) ON THE PASSENGER SIDE ARE DIM. WHEN I DISCONNECT THE LOW BEAM BULB THE THE OTHER TWO BULBS LIGHT UP FULLY. WHEN I CONNECT THE LOW BEAM BULB BACK THERE IS A HUMMING SOUND THAT STARTS AND ALL PASSENGER SIDE BULBS GO DIM AGAIN. MY KIA SORENTO HAS HAD THIS PROBLEM FOR GOIN... Read more
Incident date: Mar 15, 2014
GENERAL COMPLAINT-THE MATERIAL ENCLOSING VEHICLE FRONT LIGHTING BECAME INCREASINGLY DIFFICULT TO ALLOW SUFFICIENT LIGHT TO PASS THROUGH. ALL ATTEMPTS TO CLEAN THE SURFACE FAILED, AS IT APPEARED (TO A LAYMAN) THAT THE MATERIAL WAS CHANGING CHEMICALLY. DEALER REPLACEMENT WAS EXCESSIVELY EXPENSIVE. I PURCHASED AND INSTALLED AN AFTER-MARKET REPLACEMENT-TOO SOON TO EVALUATE OVER TIME, BUT INITIAL RESUL... Read more
Incident date: Jan 1, 2020
HEADLIGHT PROBLEM, I CHANGE THE HEADLIGTS 3 YEARS BACK AT THE DEALER BECAUSE OF WATER INSIDE THE UNITS. NOW 3 YEARS LATER I DRIVING IN COMPLETE DARKNESS THE INSIDE REFLECTOR IT SEEM TO BE FOG UP OR THE REFLECTOR IS NO GOOD . THIS IS A HAZARD I CAN NOT SEE NOT EVEN A FOOT A WAY FROM INSIDE CAR. IT SEEM LIKE I'M DRIVING WITH OUT LIGHT. IS A VERY SPENCIVE FIX.
Incident date: Mar 8, 2021
BRAKING SYSTEMS NOT WORKING PROPERLY. THE VEHICLE FAILED TO STOP WHEN APPLYING THE BRAKE PEDAL. ALL BRAKE PADS ARE GOOD; BRAKE CALIPERS ARE NEW; BRAKE FLUID IS AT MAX. I REPLACED EVERYTHING I FOUND ONLINE, BUT THE ISSUE IS THERE ON THE VEHICLE. DOME LIGHT ISSUE: THE INTERIOR DOME LIGHTS ON THE VEHICLE FLASHES CONSTANTLY WHILE DRIVING.
Incident date: Mar 1, 2018
THE INTERIOR BRAKE LIGHTS CONSTANTLY FLASHING WHEN DRIVING. THE ISSUE MAKES THE VEHICLE UNSAFE TO DRIVE AT NIGHT.
Incident date: Mar 4, 2021
I HAVE CHANGED MY PASSENGER HEADLIGHT 3 TIMES AND PIGTAIL ONCE AND IT STILL KEEPS GOING OUT CALLED CHEVY THEY KNOW ITS A COMMON PROBLEM BUT CAN'T DO ANYTHING ABOUT IT UNLESS I PAY NOT FAIR TO THE CONSUMER
Incident date: Jan 26, 2021
RECENTLY I HAD A CAR ACCIDENT , MY CAR BREAKS FAILED TO STOP WHEN I WAS DRIVING, MY KIA WAS GIVING ME ALERTS WITH TIRES PRESURES, NEEDS A LT S IDE BRAKE LAMP REPLACED IN MULTIPLE TIMES, BRAKES ROTATORS BEEN CHANGED, SMELL OF BURNT CABLE INSULATION, CAN YOU INVESTIGATE IF IT COULD BE RELATED TO THE RECALLS NKS TWICE,*DT*JB
Crash
1 injured
Incident date: Oct 31, 2020
THE LOW BEAM HEADLIGHTS ARE POOR. NISSAN INSTALL A BRAND NEW SET OF LIGHTS AND I CAN'T SEE BUT 5 FEET IN FRONT OF MY CAR AT NIGHT. THE LIGHT ILLUMINATED IS TERRIBLE. THE HEADLIGHT ASSEMBLY IS THE PROBLEM. THEY KNEW IT BEFORE THEY TOOK MY $130 TO REPLACE WITH LIHGHTS THAT DID ME NO GOOD. I USE HIGH BEAMS MOSTLY.
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. THE CONTACT STATED THAT ONCE PLACING THE VEHICLE INTO PARK AND TURNING OFF THE IGNITION, THE ENGINE WOULD MAKE AN ABNORMAL, CLICKING NOISE AS THE HEADLIGHTS AND BRAKE LIGHTS WOULD CONTINUOUSLY FLICKER. THE CONTACT ALSO STATED THAT ON ONE OCCASION AS THE FAILURE OCCURRED, THE BRAKE MALFUNCTION WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. RECENTLY... Read more
Incident date: Mar 1, 2021
REQUEST RECALL FROM CHRYSLER DODGE DUE TO REAR TRACK LIGHT FAILURE. TRACK LIGHT CONSIST OF 80% OF YOUR REAR NIGHT TIME LIGHTS. ATTACHED TO THE TRACK LIGHT (REAR BACK UP CAMERA AND LICENSE PLATE LIGHT. I'M NOT ABLE TO TRAVEL FREELY AFTER 7:30 PM DUE TO NO LICENSE PLATE LIGHT AND CONSTANT FLICKERING ON/OFF TRACK LIGHT. DOZENS OF YOUTUBE VIDEOS AND DIFFERENT INTERNET BLOGS COMPLAINING OF THE SAME ISS... Read more
Incident date: Mar 9, 2021
DAYTIME RUNNING LIGHTS LED STRIP NOT WORKING OR IT APPEARS TO BLOW OUT
Incident date: Aug 15, 2019
THE LOW OIL INDICATOR LIGHT DOES NOT FUNCTION AT ALL WHEN THE OIL DROPS BELOW NORMAL. THE ENGINE USES AN EXCESSIVE AMOUNT OF OIL FOR NORMAL USES. MY VEHICLE GOES THROUGH ABOUT 5 QUARTS OF OIL A MONTH IF NOT MORE AND THE VEHICLE IS NOT LEAKING ANY OIL AT ALL. MY VEHICLE HAS BEEN INSPECTED FOR LEAKING. MY VEHICLE HAS STALLED OUT AT BUSY TRAFFIC LIGHTS, INTERSECTIONS AND HAS NOT STARTED DUE TO OIL IS... Read more
Incident date: Feb 21, 2021
THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000 MILES OF THE MILES THATS IN THE RECALL SYSTEM, COULDN'T IMAGINE IF THAT SITUATION HAPPENED WHILE I ... Read more
Incident date: Mar 6, 2021
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR BRAKE LIGHTS WERE INOPERABLE. THE CONTACT DETERMINED THAT THE FAILURE WAS INTERMITTENT BY TAPPING ON THE LIGHT HOUSING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BEN MYNATT BUICK LOCATED AT 289 CONCORD PKWY S, CONCORD, NC 28027 WAS NOTIFIED OF THE FAILURE.... Read more
Incident date: Feb 3, 2021
SINCE LAST YEAR, I'VE BEEN HAVING FREQUENT(6-8WEEKS) ISSUES WITH THIS CAR ALL CENTRAL TOUCHSCREEN RELATED. IT STARTED SMALL BUT KEEPS GETTING BIGGER AND BIGGER. I DON'T DRIVE MUCH SINCE COVID AND I THINK IF THAT WASN'T THE CASE THE ISSUE WOULD'VE BEEN UNBEARABLE. LAST NOVEMBER IT WAS JUST THE SCREEN SHUTTING DOWN WHILE DRIVING. THIS JAN/FEB THE ISSUE WORSENED WHERE THE SCREEN/LIGHTS ACTED LIKE THE... Read more
Incident date: Mar 9, 2021
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Incident date: Mar 9, 2021
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE SCREEN WENT BLACK OCCASIONALLY WHILE DRIVING OR STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER HOWEVER, THE TECHNIC... Read more
Incident date: Mar 9, 2021
I AM CONSTANTLY CHANGING OUT MY BRAKE LIGHTS/ TAIL LIGHTS. AS SOON AS I REPLACE THEM., THEY GO OUT. MY BRAKE LIGHTS MAY WORK BUT MY TAIL LIGHTS WILL NOT. I'M AFRAID TO DRIVE AT NIGHT FOR FEAR OF NOT KNOWING IF I HAVE BRAKE LIGHTS OR NOT.
Incident date: May 25, 2016
LOW BEAM HEADLIGHTS ARE VERY DIM. HONESTLY I CAN'T REMEMBER IF THEY WERE EVER GOOD WHEN I BOUGHT THE CAR BRAN NEW. NO MATTER WHAT LIGHT BULB I PUT IN THERE DOESN'T MAKE A DIFFERENCE THEY ARE DIM.
Incident date: Mar 9, 2021
ON A NUMBER OF OCCASIONS, BOTH HEADLIGHTS ON MY 2014 KIA SORENTO HAVE GONE OUT AT THE SAME TIME. USUALLY IF I OPEN THE HEADLIGHT HOUSING AND TWIST THE LIGHT PLUG THIS WILL CAUSE THE LIGHT TO WORK. BUT OTHER TIMES ONE OF THE TWO LIGHTS WILL BE BURNT OUT. THE ISSUE IS BOTH LIGHTS GO OUT AT THE SAME TIME. I HAVE BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP BUT THEY COULD FIND NOTHING WRONG.
Incident date: Apr 9, 2019
VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER ... Read more