Consumer Safety Complaints

Incident date: Oct 15, 2020

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

Incident date: Nov 21, 2020

THE HEADLIGHTS IN THE DIM POSITION DO NOT SUFFICIENTLY PROVIDE ENOUGH LIGHT TO SAFELY DRIVE AT NIGHT WHILE DRIVING.

Incident date: Aug 1, 2020

WHEN I DRIVE AT NIGHT WITH THE LIGHTS ON LOW BEAM THEY ARE DANGEROUSLY DIM. IT IS VERY HARD TO SEE.

Incident date: Oct 25, 2020

DIM HEADLIGHTS QUIT WORKING WHILE DRIVING AT NIGHT. BRIGHT LIGHTS WORKED, BUT NO DIMS.

Incident date: Nov 23, 2019

MY TITLE WAS STOLEN AND MY EX BOYFRIEND WRECKED MY CAR

Crash

Incident date: Oct 7, 2020

THE MCU IN THIS CAR WENT BLACK SEVERAL OCCASION WHILE DRIVING. I LOST ALL CONTROLS OF LIGHTINGS AND WIPER. ON SEVERAL OCCASIONS....THE CAR SHUT DOWN AND I HAVE TO COAST TO THE AIDE OF THE HIGJWAY

Incident date: Nov 14, 2020

DRIVER SIDE HEADLAMP WENT OUT. WENT TO REPLACE AND SAW CONNECTOR FOR FOR BULTB MELTED/BROKEN. READ ONLINE THIS IS A KNOWN ISSUE WITH THIS VEHICLE. DECIDED TO CHECK REST OF LIGHTS AND SEE THAT HIGH CENTER TAIL LIGHT INTERMITTENTLY WORKING WITH SOME BULBS/LEDS BURNED OUT.

Incident date: Nov 13, 2020

THE HEADLIGHTS HAVE HAD CONDENSATION INSIDE FOR SEVERAL MONTHS. WITH TORRENTIAL RAINS TWO WEEKS AGO, THE PASSENGER SIDE HEADLIGHT TOOK ON AN INCH AND A HALF OF WATER INSIDE THE COVER, AND THE DRIVER SIDE HAD INCREASED CONDENSATION TO OBSCURE THE WHOLE COVER. THE CAR IS COMMONLY PARKED OUTSIDE MY APARTMENT (URBAN AREA) WHEN NOT IN USE. DATES ARE APPROXIMATE, AND I'VE PUT THE CAR IN THE AAA SHOP TO ... Read more

Incident date: Nov 24, 2020

THE LOW BEAM HEADLIGHTS ARE VERY DIM, AND WHEN IT'S RAINING AT NIGHT, IT IS ALMOST TOO DIM TO DRIVE SAFELY. THE HIGH BEAMS WORK FINE, BUT THE LOW BEAMS ARE TOO DIM TO BE EFFECTIVE.

Incident date: Nov 23, 2020

PROGRESSIVE FAILING OF THE MULTIPLEX CONTROL UNIT, PART # 38200-S5P-A11, FOR MY 2002 HONDA CIVIC HX 5SP HAS RESULTED IN VARIOUS PROBLEMS THAT CAN PROVE TO BE VERY DANGEROUS SUCH AS FAILURE OF TURN SIGNALS, TAIL LIGHTS, WINDSHIELD WIPER MOTOR, DASHBOARD LIGHTS, DOME LIGHT, POWER DOOR LOCKS, ETC. EXACTLY WHEN THESE FAILURES OCCURRED ARE HARD TO PIN POINT BUT SO FAR I HAVE AVOIDED PROPERTY AND BODILY... Read more

Incident date: Nov 24, 2020

2002 AUDI A4 WITH 370K BURNED A BIT OF OIL WHICH WAS FINE CLEANED THE ENGINE OUT WITH CLEANERS IT SMOKED A BIT WHICH IS NORMAL.. HEADLIGHTS STARTED FLICKERING 'HIDS' SO I PARKED IT. 3 DAYS LATER I GO TO TAKE THE CAR ON A TEST DRIVE AND THE DRIVERS HEADLIGHT LIT ON FIRE ! NOT SURE IF IT WAS A HEADLIGHT ISSUE OR A WIRING ISSUE.. INSURANCE WILL NOT COVER IT.

Fire

Incident date: Jul 20, 2019

THE HEADLIGHTS ARE TOO DIM. I CAN'T SEE AT NIGHT AND ESPECIALLY IF IT IS RAINING. I HAVE AVOIDED GOING OFF THE ROAD MORE THAN ONCE. I HIT A FOX ON A BUSY ROAD BECAUSE I NEVER SAW IT DURING A RAINY NIGHT. MY BRAKES HAVE PRESSED TO THE FLOOR MANY TIMES. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY COULDN'T SEE IT. IT IS INTERMITTENT. YOU NEVER KNOW WHEN YOU WILL HAVE NO BRAKES. IT SEEMS TO H... Read more

Incident date: Nov 25, 2020

WEATHER SEALS APPEAR TO ERODE PREMATURELY, WHICH MAY ALLOW MOISTURE TO ENTER THE HEADLIGHT CASING AND CAUSE THE BULB TO FLICKER, DIM OR BURN OUT ENTIRELY. THE REPLACEMENT HEADLIGHTS ALSO USE THE SAME DESIGN WHICH RESULTS IN OUT OF POCKET EXPENSE EVEN FOR FAULTY REPLACEMENT LIGHTS.

Incident date: Nov 20, 2020

THE HORN BLOWS ON ITS ON, THE WIPERS AND WASHERS COME ON BY THERE SELF, LIGHTS COME ON BY THERE SELF, AND THE ONLY WAY TO TURN THEM OFF IS DISCONNECT THE BATTERY. IT HAPPENS MOVING OR STATIONARY.

Incident date: Nov 16, 2020

VEHICLE MAIN COMPUTER LAGS, REBOOTS, AND COMES UP WITH A BLACK OR GARBLED SCREEN REGULARLY, INCLUDING WHILE DRIVING, ESPECIALLY WHEN A USB STICK IS INSERTED AND/OR THE DASHCAM FUNCTIONALITY IS IN USE. TESLA SERVICE INSISTS IT IS A SOFTWARE ISSUE (FOR OVER 1 YEAR NOW) AND HAS TO DATE REFUSED TO REPLACE ANY HARDWARE DESPITE SPENDING SEVERAL WEEKS OF TIME ATTEMPTING TO FIX THE ISSUES. THE CAR HAS ... Read more

Incident date: Nov 1, 2020

TL* THE CONTACT OWNS A 2015 DODGE DART. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR SIGNAL LIGHTS AND BRAKE LIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, THE TRUNK LID WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY WIRING HARNESS. THE WIRING HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LO... Read more

Incident date: Nov 12, 2020

MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.

Incident date: Nov 23, 2020

LOW BEAM HEADLIGHTS ARE TOO DIM TO OPERATE SAFELY AT NIGHT, ESPECIALLY WITH WET ROADS. REPLACEMENT OF LIGHT BULBS DOES NOT IMPROVE LOW-BEAM PERFORMANCE. THIS SEEMS TO BE A FAILURE OF THE LOW-BEAM PROJECTION COATING IN THE HEADLIGHT HOUSING. THE SITUATION IS RAPIDLY GETTING WORSE.

Incident date: Jan 1, 2019

VEHICLE HEAD LAMP (LOW BEAN LIGHTING) IS TOO DIM TO SEE WHILE DRIVING AT NIGHT. THIS HAPPENED OVER TIME, WATER IS LEAKING INTO THE HEAD LAMP CAPSULES.

Incident date: Nov 10, 2020

CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.

Incident date: Nov 23, 2020

TOUCH SCREEN IS COMPLETELY BLACK MULTIPLE TIMES PER WEEK. USUALLY AT BEGINNING OF TRIPS, BUT OCCASIONALLY SUDDENLY OCCURS IN THE MIDDLE OF TRIPS. BLACK OUT CAN LAST UPWARDS OF 10 MINUTES (PER SMARTPHONE STOP WATCH). TOUCHSCREEN BLACKOUT LIMITS ACCESS TO FOG LIGHT CONTROLS, BACK UP CAMERA, GARAGE CONTROLS, PASSENGER AIRBAG STATUS INDICATOR, AND ALL AUDIBLE WARNINGS INCLUDING EMERGENCY BRAKE ALERT A... Read more

Incident date: Feb 1, 2020

HEAD LIGHT LOW BEAMS ARE DANGEROUSLY DIM. CAN'T SEE BEYOND 100 FEET. I MUST DRIVE WITH HIGH BEAMS ON OR CAN'T SEE. LIKE HAVING A SMALL FLASHLIGHT FOR HEAD LIGHTS. VERY DANGEROUS EASILY CAN SEE AN ACCIDENT (CRASH) COMING SOON ESPECIALLY IN RAIN AT NIGHT. THIS IS A COMMON PROBLEM WITH THE 2013 ALTIMA. NISSAN HAS NOT RECALLED YET FORD DID IN 2012 FOR THE SAME PROBLEM. SOMONE IS GOING TO DIE. DELALER... Read more

Incident date: Nov 23, 2020

ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MA... Read more

Incident date: Nov 23, 2020

I HAVE HAD THIS CAR FOR ABOUT 8 YEARS NOW AND I HAVE HAD ISSUES WITH THE REAR TAIL LIGHT/ BRAKE LIGHT BULBS CONTINUOUSLY BLOWING OUT. I HAVE TO REPLACE THEM ALMOST EVERY 1-2 MONTHS. WHEN REPLACING THEM, THEY ARE VERY HOT. NOT SURE IF THIS IS A WIRING ISSUE AMONG MANY OTHER FORTES AS I HAD READ UPON NUMEROUS COMPLAINTS FROM OWNERS WITH THE SAME ISSUE.

Incident date: Nov 23, 2020

HEADLIGHTS ARE DIM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. HAD REPLACE ONCE AND PROBLEM STILL EXISTS. UNABLE TO DRIVE IN LOW LIGHT OR DARKNESS DUE TO THE LACK OF ILLUMINATION. CLASS ACTION LAWSUITS PREVIOUSLY FILED NOTED THAT THE HEADLIGHT ASSEMBLIES FAIL DUE TO FAULTY GASKETS ALLOWING MOISTURE TO DAMAGE THE LAMPS TO FAILURE.

Incident date: Nov 22, 2020

WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.

Incident date: Nov 20, 2020

SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULTIPLE TIMES AND CAUSED ME TO REPLACE THE BATTERY, AND STILL I HAVE TO JUMP THE CAR FROM TIME TO TIME.... Read more

Incident date: Oct 1, 2020

DRIVER SIDE HEADLAMP. BALLAST ASSEMBLY DEFECT AND MISSING HEADLAMP SEAL. DEALER SAYS THE PROBLEM IS NOT THE LIGHT BUT THE WHO;E ASSEMBLY NEEDS TO BE REPLACED FOR $2600. LOOKED ONLINE AND MANY OTHERS HAVE THE SAME PROBLEM WITH THE DRIVERS SIDE HEADLAMP.

Incident date: Nov 10, 2020

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILUR... Read more

Incident date: Nov 20, 2020

THE REVERSE LIGHTS ARE NOT WORKING WHICH IS AFFECTING THE REAR CAMERA AS WELL.

Incident date: Nov 17, 2017

THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST... Read more

Incident date: Nov 1, 2020

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT GASKET FAILED. THE CONTACT STATED THAT THE BRAKE LIGHT GASKET WAS NOT SEALED CORRECTLY CAUSING WATER TO ENTER THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE REAR SEATS ALSO SHOWED EVIDENCE OF MOLD. THE VEHICLE WAS TAKEN TO TOYOTA OF BELLINGHAM (1100 IOWA STREET, BELLINGHAM, WASHINGTON, 98229, (360)-676 ... Read more

Incident date: Nov 6, 2020

HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BEAMS. HAD IT REPLACED AND LIGHTS WORKED FINE FOR ABOUT 2 MONTHS. NOW I'M HAVING THE SAME PROBLEM AGAIN. I JUST BOUGHT THE VAN IN JULY. I'VE S... Read more

Incident date: Aug 7, 2018

THERE IS A KNOWN ISSUE WITH THE 2013-2015 HEADLIGHTS BECOMING SO DIM THE VEHICLE ISN'T SAFE TO DRIVE IN LOW LIGHT CONDITIONS. THROUGH A LOT OF RESEARCH AND MONEY OF REPLACING BULBS AND TIME PULLING THE HEADLIGHTS APART IT'S APPARENT THE REFLECTIVE MATERIAL IN THE LOW BEAM HEADLIGHTS IS BURNT OFF OR OXIDIZED PREVENTING THE HEADLIGHT FROM FUNCTIONING PROPERLY ALLOWING THE DRIVER TO OPERATE THE VEHIC... Read more

Incident date: Nov 21, 2020

ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DRO... Read more

Incident date: Jan 15, 2019

POOR LOW LIGHTING

Incident date: Nov 19, 2020

THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE ... Read more

Incident date: Nov 8, 2020

NOT SURE WHEN LOCKS STOPPED ONLY DRIVERS DOOR LOCKS WITH FOB. MAIN PROBLEM DRIVERS REAR BLINKER-STOP LIGHT NOT WORKING REPLACED BULBS AND NOTHING. WHOLE UNIT DOESN'T WORK.

Incident date: Nov 21, 2020

BOTH LEFT SIDE AND RIGHT SIDE DAY TIME RUNNING LIGHT LENS INSIDE HEAD LIGHT ASSEMBLY ARE BURNED AND DISCOLORED. HEAD LIGHT ASSEMBLY LENS ARE CRACKED.

Incident date: Nov 19, 2020

DRIVER SIDE HEADLIGHT INTERMITTENTLY SHUTS OFF AND DIMS WHILE DRIVING AND STATIONARY. SWITCHING LIGHTS FROM "ON" TO "AUTOMATIC" OR VICE-VERSA RELIGHTS THE BULB.

Incident date: Nov 1, 2020

: THIS IS MY FOURTH ACURA VEHICLE. (98 INTEGRA/2010 RDX/2010 TSX) AND NOW A CPO 2015 RDX. THE VEHICLE IN THE DAYLIGHT, IS EXCELLENT. HOWEVER, THE AMOUNT OF LIGHT THAT THE HEAD LIGHTS ILLUMINATES IS EXTREMELY POOR, ALMOST DANGEROUS. THE DEALER IS VERY GOOD AND THEY HAVE STATED THEY KNOW ITS AN ISSUE, AS THE FOIL IS NOT REFLECTIVE ENOUGH. THE LENS' ARE CRYSTAL CLEAR, SO THAT IS NOT THE ISSUE. I AM C... Read more

Incident date: Nov 20, 2020

THE PLATE LIGHT KEEPS BURNING OUT. IT HAPPENS EVERY MONTH. FOUND A RECALL REFERENCE # 14V285000. DEALER SAYS MY VEHICLE IS NOT COVERED BY THIS RECALL. I AM HAVING THE EXACT SAME PROBLEM. WHY AM I NOT COVERED.

Incident date: Nov 2, 2020

BATTERY ISN'T HOLDING A CHARGE. TEMPS OUTSIDE ARE GETTING COLDER BUT NOT THAT COLD. DON'T DRIVE IT ON SUNDAYS, BATTERY IS DEAD DEAD ON MONDAY MORNINGS. DRIVE AN AVERAGE OF 30 MILES PER DAY. BATTERY WAS REPLACED BY DEALERSHIP AND STILL SLOW TO START IN THE MORNINGS. NOW RUN IT IDLING FOR 20 MINUTES SUNDAY EVENING TO ENSURE IT STARTS MONDAY MORNING

Incident date: Nov 15, 2020

MY AUTO HIGH BEAMS DAILY FAIL TO WORK CORRECTLY DURING NIGHT TIME DRIVING, THE LOW BEAM WOULD BE ON, THE TURN SIGNAL CONTROL LEVER WILL BE PUSHED ALL THE WAY FORWARD. THE GREEN LIGHT ON THE DASH PANEL IS SHOWING A HEADLIGHT WITH A WORD "AUTO" WOULD ILLUMINATE AND THE HIGH BEAMS WOULD CYCLE ON & OFF AS THEY SHOULD WITH THE AUTO HIGH BEAM SYSTEM. THEN THE GREEN "AUTO" LIGHT WOULD MYSTERIOUSLY GO OF... Read more

Incident date: Apr 19, 2019

VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CA... Read more

Incident date: Aug 1, 2015

AIRBAG WARNING LIGHTS WILL COME ON FOR NO REASON SAYING PASSENGER AIRBAG IS OFF AND IT IS NOT OFF. THIS HAPPENS AT LEAST ONCE A WEEK. THIS HAPPENS AT VARIOUS TIMES, CRANKING VEHICLE, DRIVING VEHICLE, THERE IS REALLY NO SPECIFIC SITUATION . IT'S SPORADIC. HEADLIGHTS HAVE ALWAYS BEEN DIM. SOMETIMES I CAN'T EVEN TELL IF THEY ARE ON. THE CARGO LIGHTS, FRONT MIDDLE AND BACK WORK SOMETIMES AND MOST TI... Read more

Incident date: Nov 18, 2020

WHILE DRIVING AT NIGHT THE VEHICLE LIGHTS WENT OUT, NO HIGH BEAMS, NO DRIVING LIGHTS AT ALL, NO BLINKERS ETC. THE FLASHERS WORKED ONLY WHILE THE VEHICLE WAS RUNNING, TURNED OFF THE VEHICLE AND IT CONTINUED TO RUNTURNED KEY BACK ON AND TURNED FLASHERS OFF AND SPUTTERED AND DIED, BUT THEN ONLY THE MIRROR AND TAIL LIGHT FLASHERS WORKED, NOTHING IN THE FRONT WORKED. WHEN ATTEMTED TO CHECK TO SEE IF L... Read more

Incident date: Jan 1, 2013

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING AT AN UNKNOW SPEED, THE EXTERIOR LIGHT WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (113 LEMMON AVE, DALLAS, TX 75209; (214) 736-5753) WHERE THE CONTACT... Read more

Incident date: Nov 5, 2020

THE LOW BEAMS ON MY HEADLIGHTS ARE REALLY DIM AND THE HOUSING UNIT FOR THE BULB IS BURNT OUT NOT ALLOWING THE LIGHT TO PROJECT. I CAN'T SEE ANYTHING WITHOUT THE USE OF MY HIGH BEAMS ON CAUSING A HUGE VISIBILITY SAFETY ISSUE. I WILL NEED TO BUY ALL NEW HEADLIGHT ASSEMBLIES IN ORDER TO HAVE GOOD VISIBILITY AND TO FIX THE ISSUE. PLEASE SEE THE PHOTO ATTACHED AND A LINK TO YOUTUBE FOR A BETTER EXPLANA... Read more

Incident date: Oct 15, 2020

I RECENTLY DROVE MY NEW 2021 TELLURIDE SX TO MY CABIN IN GA. AND FOUND A MAJOR ISSUE WITH THE HEADLIGHTS WHILE DRIVING THROUGH THE BACKWOODS. THE VISIBILITY USING THE LED HEADLIGHTS AND HIGH BEAMS ARE TERRIBLE AND POSE A DANGER. IF YOU ARE DRIVING DOWNHILL AND THE ROAD GOES UP OR TURNS YOU HAVE ZERO VISIBILITY, IT ACTUALLY CREATES A LINE AS IN MY PICTURE. I BROUGHT IT INTO MY KIA DEALER AND THEY S... Read more