Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Mar 29, 2021
PASSENGER SEAT BELT ALARM GOES OFF SEVERAL TIMES WITHOUT WEIGHT IN IT OR WITH VERY LITTLE WEIGHT LIKE A SMALL PURSE SITTING IN IT WHILE DRIVING AND WILL CONTINUE TO GO OFF FOR PERIODS OF TIME. IT WON'T SHUT OFF EVEN WHEN YOU BUCKLE THE SEAT BELT. HEAD LIGHTS ARE NOT ADDIQUIT FOR LIGHTING THE ROADWAY AT NIGHT AND MAKES IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. I NEED THE HIGH BEAMS ON TO SEE... Read more
Incident date: Mar 11, 2021
I INHERITED A 2010 TOYOTA PRIUS 3RD GENERATION WHEN MY MOTHER PASSED A FEW YEARS AGO. I'VE SINCE HAD SEVERAL UNNECESSARY AND COSTLY PROBLEMS WITH THE CAR AS WELL AS DEALERSHIP'S OUTLOOK, TREATMENT, AND INDIFFERENCE TO THE DANGER THAT THEIR CUSTOMERS FACE--AS MANY ALREADY HAVE. THE FOLLOWING ARE SITUATIONS THAT I'M EXPERIENCING NOW. FIRST, I WAS RECENTLY LEAVING THE PHARMACY WHEN ALL OF MY WARNIN... Read more
Incident date: Mar 20, 2021
MY DRIVER'S SIDE HEADLIGHT IS OUT, CONDENSATION INSIDE THE HEADLIGHT AS WELL. BOUGHT $106.00 HALOGEN REPLACEMENT BULB AND LIGHT STILL ISN'T WORKING. AFTER LOOKING FOR OTHERS WITH THE SAME ISSUE I SEE THIS THERE IS COMPLAINTS AND RECALL FOR "SOME" MODELS OF THE 2013 BUICK REGAL (TURBO PREMIUM 3) SPECIFICALLY BY CHECKING MY VIN FOR THE RECALL. OBVIOUSLY HAVING THE EXACT SAME ISSUE OTHER REGAL MODELS... Read more
Incident date: Mar 29, 2021
THE STARTER IGNITION BUTTON WILL TURN OFF THE ENGINE BUT FAIL TO TURN OFF THE RADIO AND THE LIGHTS. THE ONLY WAY TO TURN IT OFF IS TO REPEATEDLY TURN ON THE IGNITION BUTTON, UNTIL IT TURNS OFF.
Incident date: Feb 1, 2020
MY ENGINE WAS REPLACED LAST YEAR BECAUSE OF A RECALL. SINCE THEN PROGRESSIVELY I'VE BEEN NOTICING MY HEAD LIGHTS WILL TURN THEMSELVES ON AND OFF AT WILL. AT TIMES ALSO THE INTERIOR DASH LIGHTS WILL DO THE SAME. WHERE I WILL HAVE TO JIGGLE THE NOB TO TURN THEM BACK ON AGAIN. IF I HAPPENED TO RUN OVER A BUMP IN THE ROAD THE FLICKERS WORSEN. WITH EVERYTHING SHUTTING DOWN EARLY LAST YEAR I WASN'T DRIV... Read more
Incident date: Mar 25, 2021
I FOUND LITTLE LIGHT YELLOW PLASTIC UNDER MY RUG AFTER NOT KNOWING WHAT WAS WRONG WITH MY CAR THE BACK LIGHT BRAKE LIGHT WON'T TURN OFF IT'S A LITTLE BUTTON THAT CONTROL THE BRAKES NOW MY BACK LIGHT WON'T TURN OFFF I HAVE TO TAKE THE FUSE OUT AND MY CAR WON'T GO PAST 45-50 MPH BEFORE IT STARTS STALLING. THE YELLOW PLASTIC I CANNOT FIND ANY WHERE. WHAT KEEPS POPPING UP IS HILL START NOT AVAILABLE A... Read more
Incident date: Jan 1, 2019
HEADLIGHT VISIBILITY IS AWFUL. I KEEP TAKING IT TO NISSAN TO HAVE IT CHECKED AND THEY TELL ME THEY DO NOT SEE ANYTHING WRONG. MY BIGGEST ISSUE IS I AM AFRAID I WILL HAVE A CAR ACCIDENT AT NIGHT CAUSE MY LIGHTS AS SO DIM IT LOOK LIKE I AM DRIVING WITH MY PARK LIGHTS ON.
Incident date: Feb 3, 2021
MY 2005 HONDA ELEMENT CONSTANTLY DISPLAY AIRBAG OFF, WHEN IT'S INACCURATE, DASHBOARD LIGHT DOESN'T WORK. THERE'S SOME KIND OF SHORTAGE BECAUSE IT BLINKS, COME ON AND GO OFF AND STAY OFF. IT SHOWS THE SAME INFORMATION, RATHER DRIVING OR STATIONARY. ARE THERE RECALLS ON THIS CAR? IT'S BEEN ONE PROBLEM AFTER ANOTHER.
Incident date: Aug 20, 2020
ELECTRICAL ISSUES CONTINUE WITH BLINKERS, BRAKE LIGHTS, TAIL LIGHTS. REPLACED BATTERY, REPLACED COOLING FAN. STATIONARY, AND WHEN IN MOTION.
Incident date: Aug 16, 2020
ADAPTIVE BENDING LIGHTS GO OFF INTERMITTENTLY AND HEADLAMP MALFUNCTION WARNING ON DASH.
Incident date: Jul 1, 2020
I HAVE HAD A PROBLEM OPENING UP MY DRIVER SIDE BACK DOOR SENSE SUMMER OF 2020 SO I'VE TAKEN THE BACK DOOR PANEL OFF AND I PULL ON THE WIRE FROM THE INSIDE TO OPEN IT UP. I'VE DEALT WITH THAT JUST FINE IT'S IRRITATING BUT NOW MY PASSENGER SIDE FRONT IS NOT WANTING TO OPEN FROM THE OUTSIDE DO I HAVE TO READ ACROSS AND OPEN UP THE DOOR IF ANYBODY IS GOING TO BE ON THE PASSENGER SIDE. NOW THE DRIVER'S... Read more
Incident date: Feb 21, 2021
MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.
Incident date: Mar 26, 2021
MY KIA 2020 SOUL, THE PARKING LIGHTS, THE HEADLIGHTS AND THE REAR LIGHTS STOPPED WORKING. LIGHTS BULB WERE OUT.
Incident date: Mar 29, 2021
SITTING AT A STOP LIGHT AND CAR LOST ALL POWER. NO ABILITY TO TURN ON HAZARD LIGHTS OR CALL FOR HELP OR ANYTHING. IN MY OPINION THIS IS A HUGE SAFETY ISSUE SINCE MY WIFE COULD HAVE BEEN REAR ENDED SINCE THERE WERE NO LIGHTS AT ALL ON THE CAR AND NO WAY TO TURN ON ANY WARNING LIGHTS. THANK GOODNESS THIS HAPPENED WHEN STOPPED AND NOT MOVING. I COULD NOT IMAGINE THE OUTCOME OF LOSING POWER AT SPEED W... Read more
VOLKSWAGEN
PASSAT
(2013) - EXTERIOR LIGHTING
Mar 29, 2021
Incident date: Mar 21, 2021
I WAS DRIVING HOME FROM STORE ON A HIGHWAY AROUND 7:30 PM CST ON MARCH 21, 2021 WHEN SUDDENLY MY LIGHTS ON MY CAR STOP WORKING ON THE PASSENGER SIDE. THE A WARNING MESSAGE STATING TO CHECK RIGHT LOW BEAM HEADLIGHT. I DID MY RESEARCH ON THE ERROR AND BOUGHT A REPLACEMENT LIGHT BULB FROM O'REILLY AUTO PARTS TO SOLVE THIS ISSUE. AFTER REPLACING THE BULB, THE PASSENGER SIDE LIGHTS STILL DIDN'T WORK.... Read more
JEEP
GRAND CHEROKEE
(2005) - EXTERIOR LIGHTING
Mar 29, 2021
Incident date: Mar 29, 2021
DASHBOARD LIGHTS KEEP FLICKERING, THE WHOLE DASHBOARD TURN ON AND OFF AND HEADLIGHTS AND INTERIOR LIGHTS FLICKER AND WHILE DRIVING VEHICLE TURNED OFF COMPLETELY.
Incident date: Feb 14, 2020
2015 MUSTANG GT ANNIVERSARY EDITION. RIGHT TAILLIGHT FUNCTION ARE INTERMITTENT IN PART OR WHOLE. AFFECTED ARE TAILLIGHT, TURN SIGNAL, BRAKE, AND EMERGENCY FLASHER. THIS CURS WHETHER IN MOTION OR NOT. HAS BEEN IN EFFECT AT START OR DURING RUN WHILE DRIVING.
Incident date: Feb 24, 2021
I HAVE BEEN PULLED OVER TWICE NOW BECAUSE OF PASSENGER HEADLIGHT OUT, AND ALSO THE LICENSE PLATE LIGHTS OUT. WHEN I WENT TO REPLACE BULBS BOTH LIGHTS WERE IN WORKING ORDER. THE HEADLIGHT WAS WORKING WHEN I FIRST STARTED DRIVING. IT QUIT WHILE IN MOTION. THE LICENSE PLATE LIGHT QUIT WORKING ON A DIFFERENT OCCASION AND I AM NOT 100% SURE IF IT WORKED WHEN I FIRST STARTED TO DRIVE. I WAS PULLED OVER ... Read more
Incident date: Mar 1, 2021
HEADLIGHTS FLASH OR STAY ON EITHER LOW OR HI BEAM,HATCH OPENS ITSELF, AWD POPING, NOISE IN DASH, SHIFTING INTO AWD BY ITSELF, TRANSMISSION NOT SHIFTING CORRECTLY . THERE IS NO PATTERN AND IT THROWS NO CODES. MAJOR ELECTRIC PROBLEMS. THE KEYLESS ENTRY PAD DIDN'T WORK THE DAY I PURCHASED MY CAR. HAD A NEW ONE INSTALLED 3 PROGRAMS AND NOW ALL THIS STARTED.
Incident date: Mar 21, 2021
HEADLIGHT WATER CONDENSATION....IN MADE IN JAPAN MODEL....MY HEADLIGHT GOT WATER CONDENSATION LOOKS WORST OVER THE TIME... I LOOK ON INTERNET N FOUND THAT'S RAV4 ASSEMBLED IN JAPAN HAS SPECIFIC WITH HEADLIGHTS.... HTTPS://WWW.RAV4WORLD.COM/THREADS/MOISTURE-IN-HEADLAMPS.294553/
Incident date: Mar 27, 2021
I WENT TO CHANGE THE FOG LIGHT BULBS BUT BOTH FOG LIGHTS HAVE MELTED THE HOUSING AND TURNED THE LENS BROWN. THE BULBS ARE MELTED TO THE HOUSING PREVENTING THE BULB FROM BEING ABLE TO BE REPLACED. IT NEEDS THE WHOLE FOG LIGHT ASSEMBLY REPLACED.
Incident date: Mar 26, 2021
LIFTGATE LAMP HAS WATER INFILTRATION AND DAMAGES THE LED LIGHTS PART NUMBER 68156575AG THIS HOUSING ALSO INCORPORATES THE REVERSE LAMPS AND REVERSE CAMERA SYSTEM
Incident date: Jan 1, 2013
HEADLIGHTS KEEPS BURNING OUT. REPLACED THEN 2 TIMES SINCE I'VE HAD IT. ENGINE KEEPS GOING OUT. BOUGHT THE CAR FOR $25,000. AND SPENT OVER $5000. ON THE SAME PROBLEM FOR THE TIMING CHAIN ISSUE, TWICE. REPLACED ALL CENTERBEARINGS WITHIN 1 1/2 YEAR. ENGINE LIGHT WON'T GO OFF. STILL CAN'T SEE TO DRIVE AT NIGHT.
Incident date: Aug 19, 1975
PURCHASED THIS VEHICLE COUPLE OF YEARS AGO AND REAR LIGHTS ON BUMPER ARE NON FUNCTIONAL WHEN BREAKING
Incident date: Mar 1, 2021
I RECEIVED A INTERIM RECALL NOTICE IN SEPTEMBER 2020 #20V-404 AND HAVE GOTTEN NOWHERE WITH THIS CRITICAL SAFETY ISSUE. I WAS TOLD THE CAMPAIGN HAD BEEN SUSPENDED. THE RIGHT REAR TAIL LIGHTS AND BLINKER DO NOT WORK DUE TO A DAMAGED (PDM) POWER DISTRIBUTION MODULE. HOW DOES THIS HUGE SAFETY ISSUE CONTINUE WITH NO SUPPORT AFTER 5 MONTHS? CAN YOU PLEASE TELL WHAT IS GOING ON WITH THIS RECALL. I ALSO H... Read more
Incident date: Jun 23, 2018
THE HEADLIGHTS ON THIS VEHICLE ARE COMPLETELY INADEQUATE FOR NIGHT DRIVING. THEY DO NOT PROJECT ANY WHERE NEAR ENOUGH LIGHT TO SEE IN UNLIT AREAS WHERE YOU CANNOT USE HIGH BEAMS. THE LIGHT IS YELLOW NO MATTER WHAT BULB YOU USE AND DOES NOT PROJECT DOWN ROAD AT ALL.
Incident date: Feb 20, 2021
SERVICE SHIFT IT BEEN COME ON MY SPEED ARE JUMPING CAR SPEED BY IT SELF AND THE DEALERSHIP FAIL TO FIX MY PROBLEM NOW IT UNSAVE TO DRIVE LIKE THIS WHITH MY FAMILY
Incident date: Jan 1, 2020
HEADLIGHTS ARE VERY DIM, IT IS VERY HARD TO SEE THE ROAD AT NIGHT. WHILE TURNING THE STEERING WHEEL THE CAR MAKES NOISE. WHILE PUTTING CAR IN PARK SHIFTER DOES NOT GO ALL THE WAY IN TO P MODE , CAN'T TURN OFF THE ENGINE A LOT OF TIMES.
Incident date: Mar 5, 2021
FUSE CONTINUED TO BLOW OUT CAUSING ENTIRE LEFT SIDE OF LIGHTS FROM FRONT TO BACK TO TURN OFF UNTIL NEW FUSE REPLACED OLD. WAS CONNECTED TO CONTINUED LIFTING OF HATCHBACK ON WAGON MODEL. ELECTRICAL HARNESS WAS ARCING AND INSULATION FLAKING OFF AND WOULD HAVE CAUSED A FIRE HAD NOT THE HARNESS BEEN REPLACED. THIS HAD BEEN ON AND OFF FOR APPROXIMATELY 2 YEARS STARTING WITH BLOWING OUT THE BULBS THEN T... Read more
Incident date: Mar 26, 2021
I HAVE BEEN EXPERIENCING MULTIPLE ELECTRICAL ISSUES SINCE ABOUT 6 MONTHS AFTER PURCHASE WITH BRAKE LIGHT BULBS REPEATEDLY BURNING OUT ALONG WITH EVERY SYSTEM ICON ON THE DASH FLASHING OFF AND ON WHILE DRIVING THE CAR IT WILL NOT START ALWAYS AND AT TIMES IT WILL NOT OPEN WITH THE KEY OR THE REMOTE FOB ALL BEING TAKEN IN TO SHOPS FOR REPAIRS AND WITHIN WEEKS I CAN BE BACK TO THE SHOP WITH YET ANOTH... Read more
Incident date: Mar 25, 2021
HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR ... Read more
Incident date: Jan 14, 2019
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT... Read more
CHEVROLET
SILVERADO 1500
(2014) - EXTERIOR LIGHTING
Mar 26, 2021
Incident date: Mar 1, 2021
WHEN I AM DRIVING I TURN THE BLINKER ON OR PRESS THE BRAKE AND THE STABLE TRACK COMES ON TRUCK TURNS OFF AT LOW SPEEDS WHEN I AM TURNING THE WHEEL OR PRESSING THE BRAKE TOOK IT TO THE CHEVY DEALERSHIP AND NOTHING I TELL THEM I ALMOST CRASHED DUE TO THIS ISSUE AND THEY SAY IT'S YOUR HOLE WIRED ELECTRICAL SYSTEM THAT DOESN'T MAKE SENSE I TELL THEM I NEED RECALLS DONE AND THEY STILL DO NOTHING
Incident date: Mar 26, 2021
ON MARCH 7 DRIVER SIDE LIGHT WENT OUT WHILE DRIVING DOWN ROAD. HAD TO HAVE WHOLE UNIT REPLACED. NOW JUST 2 WEEKS LATER, ON THE WAY HOME TONIGHT, DRIVING AGAIN, THE PASSENGER SIDE WENT OUT. THIS SIDE WAS REPLACED FULLY BY INFINITI JUST 2 YEARS AGO BECAUSE IT WENT OUT WHILE DRIVING IN THE MOUNTAINS AND IS NOW IS ONCE AGAIN GONE OUT WHILE DRIVING. EACH TIME THEY SAY IT IS A BALLAST AND THE FULL UNIT,... Read more
Incident date: Mar 17, 2021
WHEN TRYING TO ACCELERATE ON THE HIGHWAY AND MERGING IF I GET CLOSE TO 3 RPM TO GET UP TO 60-65 MPH M ENGINE LIGHT APPEARS ON THE DASH AS WELL AS MY TRACTION SENSOR LIGHT AND MY CAR WILL NO LONGER ALLOW ME TO ACCELERATE. ALSO AFTER THIS HAPPENS IT WILL NOT ALLOW ME TO USE MY CRUISE CONTROL. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST FEW MONTHS. I TOOK IT TO MY DEALERSHIP TO HAVE IT FIXED TWICE... Read more
Incident date: Feb 3, 2020
REAR EXTERIOR TAIL LIGHTS ARE CONTINUING TO GET WATER INSIDE. THERE IS CONDENSATION ALL OVER THE INSIDE OF THE REAR EXTERIOR TAIL LIGHTS.
Incident date: Jun 1, 2019
THE LOW BEAM HEADLIGHTS HAVE DIMMED PROGRESSIVELY OVER TIME TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT & HAVE TO END UP USING HIGH BEAMS TO GET SOME VISIBILITY
Incident date: Mar 15, 2021
BREAK LIGHT BUILDS UP CONDENSATION AND OBSCURES THE LIGHTS FROM BEING SEEN. I REACHED OUT TO TESLA TO HAVE THE PART REPLACED UNDER WARRANTY. THEY CLAIM THAT CONDENSATION TO THAT LEVEL IS NORMAL. I THINK IT'S A SAFETY RISK.
MERCEDES-BENZ
ML350
(2011) - EXTERIOR LIGHTING
Mar 25, 2021
Incident date: Mar 2, 2021
REAR BRAKE LIGHT GROUND OVERHEATED AND CAUSED FIRE DAMAGING WIRE HARNESS AND LIGHT ASSEMBLY DURING DRIVING. ALL TAIL LIGHTS AFFECTED.
Fire
Incident date: Nov 10, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS WERE MELTED AND HAD TO BE REPLACED 7 TIMES WITHIN THE PAST THREE MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS TOO MUCH VOLTS GOING TO THE HEADLIGHT WIRING CONNECTORS CAUSING THE CONNECTORS TO MELT. THE VEHICLE WAS TAKEN TO VAN CHEVROLET (100 NW VI... Read more
Fire
Incident date: Mar 24, 2021
LOUD KNOCK TURNING THE WHEEL TO THE LEFT, RACK AND PINION LEAKAGE, INNER OUTER TIE RODS CAN SNAP CAUSE AN INJURY OR DEATH. HEADLIGHTS ARE VERY DIM EVEN THE BRIGHT LIGHTS ARE DIM. AN ONCOMING CAR IS NOT EVEN PHASED WHEN I HAVE MY BRIGHT LIGHTS ON. IT'S DIFFICULT TO SEE VERY WELL WITH THOSE [XXX] LIGHTS THEY'RE ALMOST IN AMBER COLOR TRIED TO USE LENS RENEW DID NOT WORK. INFORMATION REDACTED PURSU... Read more
Incident date: Jan 22, 2020
CAR STALLS OUT WHILE DRIVING THEN I HAVE TO PULL OVER AND RESTART IT AND IT HAS A JERKING TO IT WHEN THIS HAPPENS
Incident date: Mar 1, 2016
THE HEADLIGHTS IN THE CAR ARE EXTREMELY DIM, CAUSING A MAJOR ISSUE WITH VISIBILITY AT NIGHT. THIS HAS BEEN AN ISSUE SINCE 2016 AND I PURCHASED THE VEHICLE BRAND NEW IN 2015 AND HAVE BEEN THE SOLE OWNER OF THE VEHICLE. I COMPLAINED TO THE DEALER ABOUT THE LACK OF VISIBILITY AT DARKNESS AND THEY REPLACED THE BULBS, WHICH DID NOT CHANGE ANYTHING. I WAS INSTRUCTED BY THE DEALER THAT IT IS A COMMON PRO... Read more
CHEVROLET
SILVERADO 3500
(2021) - EXTERIOR LIGHTING
Mar 23, 2021
Incident date: Mar 22, 2021
THE NEW GM 2021 TRAILER LIGHTING MODULE AND/OR SYSTEM IS DEFECTIVE. IT FAILS A PRE-CONNECTION TEST WITH TESTER, GIVES "CHECK TRAILER WIRING" WARNING ON DASH WITHOUT A TRAILER CONNECTED AND TURNS OFF ANY TRAILER LIGHTING CONNECTED WITHOUT WARNING ON THE ROAD, WITHOUT BLOWING A FUSE. THIS PROBLEM IS MUCH LIKE THE TSB REPORT #20-NA-198 FOR EARLIER MODELS. THIS ISSUE WAS ADDRESSED BY THE DEALER BY REP... Read more
Incident date: Mar 21, 2021
THERE HAS ALWAYS BEEN A MASSIVE VOLTAGE DROP WHEN SLOWING DOWN OR LOWERING SPEED. HAPPENS CONSISTENTLY IN ALL DRIVING CONDITIONS, HIGHWAY/CITY, NIGHTTIME/DAYTIME. THIS LEADS TO ALL INTERIOR LIGHTS AND MORE IMPORTANTLY, HEADLIGHTS DIMMING AND FLASHING WHENEVER THE ENGINE SPEED DROPS. THIS OFTEN MEANS AT NIGHTTIME WHEN GOING AROUND CORNERS VISIBILITY IS NEARLY ZERO UNTIL THE LIGHTS COME BACK ON AFTE... Read more
Incident date: Feb 22, 2021
2011-2013 HEADLIGHT ASSEMBLIES ARE SUBJECT TO LEAKING AND THUS SOON FAIL. THIS IS AN EXTENSIVE FAILURE AS IT IMPACTS THE ENTIRE HEADLIGHT ASSEMBLY (ROUGHLY A $2,000 PART) AND OF COURSE IS A SIGNIFICANT SAFELY PROBLEM. ADDITIONALLY, I HAVE SEEN MANY POSTS ON BMW FORUMS ABOUT THIS SAME PROBLEM AND HEARD IT AT MY REPAIR SHOP AS WELL. I RECOMMEND A SAFETY RECALL BASED ON THIS VERY SIGNIFICANT AND VE... Read more
Incident date: Mar 10, 2021
ON 03/10/21, I WAS DRIVING NORTH ON A BUSY HIGHWAY. I APPROACHED THE STOP LIGHT AND REDUCED SPEED. I CAME TO A FULL STOP AND THE CAR SHUT OFF COMPLETELY. THE CHECK ENGINE LIGHT CAME ON BRIEFLY, THEN LOST ALL ELECTRICAL POWER. I HAD NO HAZARD LIGHTS, NO RADIO, NO DASHBOARD, NOTHING. AFTER BEING STRANDED FOR 5 MIN LIKE THAT AT A VERY DANGEROUS LEFT LANE STOP, THE CAR FINALLY RESTARTED. CALLED ... Read more
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. UPON INSPECTION, IT WAS DISCOVERED THAT WATER AND CONDENSATION WERE PRESENT INSIDE THE HEADLIGHT HOUSING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HALEY CHRYSLER LOCATED AT 1906 S. MAIN ST, FARMVILL... Read more
Incident date: Mar 15, 2021
I BEEN HAVING ELECTRONIC ISSUES SICE I GOT IT FROM DEALER IN TEMPE AZ CALLED AUTO NATION. THE MAIN TOUCH SCREEN IN COCKPIT WON'T POWER UP HAVE HAD MULTIPLE ISSUES IN PAST FOR REPAIR/REPLACE THIS WILL BE THE THIRD TIME THIS HAS HAPPEN AN NOT ALL PARTS AND SERVICE WAS COVERED UNDER WARRANTY I HAD THRU ALSTATE AN IT WAS A COUPLE HUNDRED OUT OF POCKET FOR THE NEW HARNESS ASSEMBLY THAT CADILLAC HAD FOR... Read more
Incident date: Feb 3, 2021
THE REAR LIGHTS ARE FILLING WITH WATER. THIS WILL EVENTUALLY CAUSE SHORT OR PROBLEM WITH LIGHTS AND I FEEL IS A SAFETY ISSUE. I WILL ATTEMPT TO HAVE DEALER REPAIR, BUT I AM NOT SURE WHAT IS CAUSING THIS. I SEE OTHER ISSUES STATING THE RACETRACK LIGHT IS FILLING WITH WATER. WE HAVE DRAINED THE WATER NUMEROUS TIMES. I SEE THIS IS AN ISSUED FOR 2014, 2015, 2016 YEARS AS WELL I AM ATTACHING SIMI... Read more