Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
Incident date: Feb 7, 2021
DRIVING TODAY IN SNOW, INCREASED ELECTRICAL DEMAND ON VEHICLE WHILE ACCELERATING. SMELLED BURNING WIRES AND ALL DASH LIGHTS FLICKERED THEN DIED. ENGINE TURNED OFF AND HAD TO BE RESTARTED WITH THE PUSH BUTTON. HAPPENED WITHIN 30 MINUTES LATER WHILE ACCELERATING ONTO A MAIN ROAD WITH TRAFFIC, LOST CONTROL OF VEHICLE AND HAD TO FORCE THE STEERING WHEEL TO TURN THE VEHICLE OFF THE ROAD TO AVOID BEING ... Read more
Incident date: Jan 24, 2021
REAR PASSENGER SIDE DOOR IS HARD TO OPEN AND CLOSE. MY SEVEN YEAR OLD CAN'T OPEN IT WITHOUT HELP ON THAT SIDE. WARNING LIGHT COMES ON WHILE DRIVING SOMETIMES WHEN IT IS CLOSED. AFTER PARKING THE PROBLEM CAUSES THE REAR TAILGATE TO STAY ON TO DRAIN BATTERY BECAUSE TRUCK REGISTERS THE DOOR AS AJAR. HAVE TO SLAM AND RELOCK SEVERAL TIMES TO GET WARNING AND LIGHTS TO TURN OFF. WHEN AN OBJECT IS IN THAT... Read more
Incident date: Jan 1, 2017
KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL
Incident date: Jan 14, 2021
SINCE I BOUGHT THE CAR I NOTICED A LACK OF CONSIDERABLE LIGHT OUTPUT COMING FROM THE FRONT HEADLIGHTS. TURNING ON THE BRIGHTS IS JUST WORST AS IT LOWERS THE LINE OF SIGHT INSTEAD OF INCREASING IT. THE OVERALL LIGHTS ARE DIM. CHANGING THE BULBS DOES NOTHING. THIS IS ESPECIALLY DANGEROUS AT NIGHT AS YOU CAN'T SEE VERY WELL.
Incident date: Feb 4, 2021
2012 HYUNDAI SONATA ON MAY 8,2020 HYUNDAI REPLACED MY ENGINE DUE TO A RECALL .ON AUGUST 18,2020 I HAD COMPLAINED ABOUT THE SMELL OF GAS THAT I SMELLED IN MY CAR . THEY INSPECTED MY VEHICLE AND SAID IT WAS FINE . BUT EVERY SO OFTEN I KEPT SMELLING GAS INSIDE MY CAR BUT NO ENGINE LIGHT OR ANY LIGHT TURNED ON AND PLUS I THOUGHT IT WAS FINE SINCE HYUNDAI INSPECTED MY CAR BUT FEBRUARY 4, 2021 I WA... Read more
Incident date: Jan 20, 2021
THE BRAKE AND TAIL LIGHTS QUIT AND I CANT FIGURE OUT WHY. I REPLACED THE BULBS.
Incident date: Dec 1, 2020
I HAVE MY BACK LIGHT ON BY ITSELF WITHOUT HIT BREAKS AND BACK DOOR POTON DOES NOT WORK AND I HAVE LIGHT ON MY BOARD ALWAYS LIGHT UP
Incident date: Feb 5, 2021
NOT LONG AFTER I PURCHASED MY TAHOE NEW I NOTICED MOISTURE IN THE HEADLIGHTS, MORE SO ON THE PASSENGER SIDE. I HAD THE VEHICLE BROUGHT IN FOR AN AC RECALL AND THE DEALER DIDN'T NOTICE OR FIX THE PROBLEM. AFTER THE WARRANTY EXPIRED I STARTED GETTING ACCUMULATING WATER IN THE LIGHT ASSEMBLY WHICH WOULD CORRODE THE BLINKER HOLDER MAKING IT INOPERABLE. SO I EITHER HAVE TO CHANGE THE BLINKER HOLDER OR... Read more
Incident date: Feb 1, 2021
AT NIGHT TIME I NOTICED MY LOW BEAM HEADLIGHTS WERE EXTREMELY DIM. LIKE ALMOST CAN'T EVEN SEE THE ROAD DIM WITHOUT SITTING RIGHT AGAINST MY STEERING WHEEL. SO I TURN MY HIGH BEAMS ON TO SEE IF THEY WERE DIM TOO BUT THOSE WERE NORMAL. I REPLACED THEM ALL WITH LED AND THE PROBLEM STILL WAS NOT RESOLVED. I DRIVE AT NIGHT WITH MY HIGH BEAMS ON UNTIL I MEET AN ONCOMING VEHICLE AND THEN I USUALLY CAN'T ... Read more
Incident date: Mar 1, 2020
I HAD A RECALL FOR MY DAYTIME RUNNING HEADLIGHT OVER A YEAR AGO, AND I TOOK IN TO THE DEALERSHIP TO HAVE IT FIXED. NOW, OVER A YEAR LATER THEY STILL DON'T HAVE THE PARTS IN. IT'S BEEN VERY FRUSTRATING, ESPECIALLY THROUGH THE WINTER MONTHS.
Incident date: Apr 1, 2016
AN ISSUE THAT I HAVE HAD SINCE THE USED VEHICLE WAS PURCHASED IN 2016 SUPERIOR INTERIOR LED LIGHTING, HOWEVER:: ACTIVATE LEFT TURN SIGNAL OR STEP ON THE BRAKES, THESE INTERIOR BRIGHT LED CABIN LIGHTS FLASH BRIGHTLY AND INTERMITTENTLY. STOPPED AT AN INTERSECTION, IT'S EMBARRASSING, INTERIOR LED LIGHTING CONTINUES TO FLASH AS IF THERE WAS A STROBE WITHIN THE INTERIOR CABIN, WHEN MY FOOT O... Read more
Incident date: Jan 22, 2021
GRADUAL DIMMING OF HEADLIGHT LOW BEAMS OVER TIME, MAKING THEM COMPLETELY USELESS & UNSAFE AT NIGHT. MUST DRIVE USING HIGH BEAMS AT ALL TIMES. SAFETY HAZARD. (SAME ISSUE AS GM 2010-15 MODEL LITIGATION). REQUIRED TO REPLACE HEADLIGHT ASSEMBLY $2200. CONTACTED GM, WHO CONFIRMED THERE IS NOT YET A RECALL OR LAWSUIT TO REIMBURSE FOR 2016 OR LATER MODEL REPAIRS FOR THE SAME KNOWN HEADLIGHT FAILURE AS EA... Read more
CHEVROLET
MALIBU CLASSIC
(2004) — EXTERIOR LIGHTING
Feb 5, 2021
Incident date: Jan 19, 2021
WELL MY IGNITION SWITCH WENT OUT I REPLACE THAT.NOW IT'S SHORTAGES IN WIRING AND LIGHTS HEAT ON AN OFF SOMETIMES SHOCKS
Incident date: Oct 27, 2020
FORD ISSUED RECALL 20C03 (NHTSA 20V-097) TO CORRECT AN ISSUE WITH THE INTENSITY OF THE DAYLIGHT RUNNING LIGHTS ON CERTAIN F150 TRUCKS. WITHOUT INFORMING THE CUSTOMER THE REPROGRAMMING OF THE BODY CONTROL MODULE ALSO NOW ACTIVATES THE PARKING LIGHTS WHENEVER THE DAYLIGHT RUNNING LIGHTS ARE ACTIVATED. IN CALIFORNIA, VEHICLE CODE SECTION 24800 PROHIBITS THE ACTIVATION OF THE PARKING LIGHTS IN CONJUNC... Read more
Incident date: Jan 5, 2021
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Incident date: Jan 2, 2020
DASH LIGHTS GO OUT AND ALL SYSTEMS ARE YOU FUNCTIONING PROPERTY
Incident date: Dec 1, 2020
HEADLIGHT ASSEMBLY IS ACCUMULATING MOISTURE CONDENSATION INSIDE OF IT.
Incident date: Jan 12, 2021
SPEEDOMETER QUIT WORKING ON THE INSTRUMENT CLUSTER. ONLY AROUND 55,000 MILES ON VEHICLE. YOU CAN DRIVE IT AWHILE AND THEN IT QUITS WORKING. LET IT SIT FOR A FEW MINUTES AND IT WILL WORK AGAIN FOR A LITTLE WHILE AND QUIT AGAIN. NO OTHER GAUGES ARE AFFECTED YET. LAMP ASSEMBLY IS FADING FROM THE INSIDE OF THE LIGHT HOUSING.
Incident date: Jan 5, 2021
I HAVE PUT THREE SETS OF HEADLIGHTS OVER THE LAST 3 YEARS IN MY VEHICLE TO NO AVAIL. IT IS SO DARK WHEN I DRIVE NOW I CAN ONLY DRIVE WHILE USING HIGH BEAMS. I AM TOLD BY THE DEALER THE REFLECTOR HAS MALFUNCTIONED AND I MUST REPLACE THE HEADLIGHTS REFLECTORS. THE DEALER EVEN REPLACED MY HEADLIGHTS 9 MONTHS AGO AND NEVER MENTIONED THE ISSUES.
Incident date: Jan 15, 2021
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE TURN SIGNAL INTERMITTENTLY FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERITAGE FIAT LOCATED AT 11212 REISTERSTOWN RD, SUITE B, OWINGS MILLS, MD 21117 WHO DIAGNOSED THAT THE INTERNAL SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED AND TH... Read more
Incident date: Jan 8, 2021
STARTED VEHICLE TO GO HOME AND TURN MY LIGHTS ON BUT BOTH LOW BEAMS WOULD NOT WORK BUT THE HIGH BEAMS WORKED.
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANTA MARIA MAZDA (1001 E BATTLES RD, SANTA MARIA, CA 93454, (805) 925-0077) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FROM THE MANUFACTURER HOWEVER, SHE WAS PROVIDED THE OPTION TO... Read more
Incident date: Jun 1, 2019
LIGHTING ASSEMBLY ON THIS VEHICLE CAUSES VERY DIM LIGHTING THAT IS UNSAFE TO DRIVE AT NIGHT. I HAVE TO LIMIT MY DRIVING TO DAYLIGHT HOURS ONLY AS A FULL-TIME UBER DRIVER WHICH PLACES RESTRICTIONS ON MY EARNINGS. I ALSO AM UNABLE TO LIST THIS VEHICLE ON TURO FOR RENTAL BECAUSE IT WOULD BE UNSAFE FOR RENTAL DRIVERS. THEIR IS A COMMON PROBLEM WITH THE LIGHT ASSEMBLY CAUSING THE DIM LIGHTING IN THE... Read more
Incident date: Nov 17, 2020
I LOVE THIS CAR. I REPLACED MY 2016 LEXUS GL 460 WITH THE 2020 TELLURIDE EX V6, A LOW MILAGE PREVIOUSLY OWNED CAR I FOUND AT A DEALERSHIP BECAUSE I FELT IT COMPARED FAVORABLY IN EVERY WAY WITH THE LEXUS, WHICH I HAD BOUGHT NEW. UNFORTUNATELY, LIKE OTHERS WHO HAVE COMPLAINED ABOUT THE SAME LIGHTING ISSUE, I DID NOT DO A NIGHT TIME TEST DRIVE OF THIS CAR, BUT WHEN I DID FINALLY DRIVE IT AT NIGHT - W... Read more
Incident date: Nov 8, 2020
HEADLIGHTS ARE ON AND THE PLASTIC LENS COVER IS CLEAR (NOT FOGGED OVER), HOWEVER THE HEADLIGHTS DO NOT LIGHT UP THE ROAD AT NIGHT. SIMILAR TO OTHER POSTS, PASSENGERS HAVE ASKED IF MY HEADLIGHTS ARE ON WHEN IN FACT THEY WERE ON. THE TURN SIGNALS LIGHT UP THE ROAD MORE THAN THE HEADLIGHTS. THE HIGH BEAMS WORK FINE.
Incident date: Jan 29, 2019
HEADLIGHT SEALS LEAK ( CODENSATION BUILD UP) CORRODING ELECTRICAL WIRES MAKING LTS WORK INTERMITTENLY. THIS IS AN PERPETUAL PROBLEM AS IT WAS A PROBLEM ON MY PAST JEEP. I NOTICED 2021 JEEPS ON LOTS (BRAND NEW) MANY HAD CONDENSATION INSIDE OF HEADLIGHTS. STATIONARY
Incident date: Jan 29, 2021
HEADLIGHTS ARE DULL AND MAKES IT ARE TO SEE AT NIGHT. CHANGED OUT BULBS BUT DID NOT FIX THE PROBLEM. CONTACTED DEALERSHIP AND WAS TOLD IT IS A KNOWN DEFECT LIKE ISSUE WITH THE REFLECTORS/MIRRORS WITHIN THE HEADLIGHT AND WAS TOLD THE WHOLE HEADLIGHT NEEDS TO BE REPLACED. OVER $2,000 BUT DEALERSHIP WOULD GIVE A DISCOUNT. IF ACURA IS AWARE THAT THE LIGHTS ARE SO DEM AT NIGHT THAT DRIVERS CAN NOT S... Read more
CHEVROLET
SILVERADO 1500
(2014) — EXTERIOR LIGHTING
Feb 3, 2021
Incident date: Feb 3, 2021
TRUCK DISPLAYS LOSS OF POWER STEERING AND SHUTS OFF EVERYTHING ELECTRICAL. WHEN I'M DRIVING AT ANY SPEEDS AND TURN STEERING WAY TO FAST TO EITHER SIDE I'LL GET MESSAGE STABILITY TRAK TURNED OFF AND FOLLOWED BY RADIO LOSING POWER. SOMETIMES TRUCK SHUTS OFF COMPLETELY AND SOMETIMES TRUCK JUST ACTS LIKE IT WANTS TO SHUT OFF BUT REMAINS ON. THERE'S TIMES WHERE I'LL GET THE MESSAGE FOR DRIVER WINDOW TO... Read more
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2012 SCION IQ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, CAUSING THE ENGINE TO FAIL. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT ALSO MENTIONED THAT BLACK SMOKE WAS COMING OUT OF THE VEHICLE. THE VEHICLE WAS L... Read more
Incident date: Jan 5, 2021
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND WERE TOO DIM TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO WALDORF CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS BULB CONNECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. TH... Read more
Incident date: Feb 2, 2021
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK REAR DRIVER LIGHT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE LEFT LICENSE PLATE BULB WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ARRIGO FIAT WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 618-3160) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR LIGHTS ASSEM... Read more
Incident date: Jan 1, 2020
BLINKER STAYS ON EVEN AFTER IT IS SHUT OFF, BRAKE LIKE CONTINUOUSLY GOES OUT, EVEN THOUGH IT HAS BEEN REPLACED SEVERAL TIMES (MAY BE A WIRING ISSUE).
VOLKSWAGEN
JETTA
(2007) — EXTERIOR LIGHTING
Feb 3, 2021
Incident date: Mar 28, 2019
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
Incident date: Jan 6, 2021
PASSENGER HEADLIGHT LED LOW BEAM STOPPED WORKING AT 3 YRS 11MONTHS POST CAR PURCHASE. DEALER REPLACE HEADLAMP ASSEMBLY UNDER WARRANTY, LED ECM ALSO FOUND NOT WORKING WITH NEW HEADLAMP ASSY. SIMILARLY THE DRIVER SIDE HIGH BEAM STRTED TO FADE AND DIAGNOSTIC FROM THE DEALER IS THAT IT WILL NEED TO BE REPLACED. THESE HEADLAMPS ASSEMBLY ARE COMPLETELY SEALED, WHICH MEANS THAT IF THE LED FAILS THE WHO... Read more
Incident date: Dec 22, 2020
I HAVE BEEN REACHING OUT TO TESLA SERVICE CENTER REPEATEDLY REGARDING THE EMMC UNIT FAILURE WHERE IT HAS GONE COMPLETELY BLANK AND TURNS OFF DURING MY DRIVE SEVERAL TIMES. I LOSE ALL AIR CONTROL, BLUETOOTH, REARVIEW CAMERA, AND EVERYTHING THAT THE MAIN MCU UNIT CONTROLS. I HAVE HAD THIS HAPPEN WHEN IT WAS VERY COLD OUTSIDE DURING THE NIGHT WHEN I LOST VISIBILITY DUE TO THE FOGGING INSIDE AND NO DE... Read more
CHEVROLET
SILVERADO 1500
(2018) — EXTERIOR LIGHTING
Feb 2, 2021
Incident date: Jan 28, 2021
WHILE DRIVING AT APPROXIMATELY 65 MPH ALL ELECTRONICS SHUT OFF AND TURNED BACK ON MOMENTS LATER. THIS INCLUDES THE GAUGES, RADIO AND ALL LIGHTS INCLUDING HEADLIGHTS. I TOOK IT TO THE DEALERSHIP IN WHICH I PURCHASED THE TRUCK FROM. THEY DIAGNOSED IT AS A LOW VOLTAGE BATTERY AND THEIR SOLUTION WAS TO CHARGE THE BATTERY AND RETEST THE SYSTEMS. HOWEVER THEY COULD NOT TELL ME WHY IT WAS LOW. THE SERVIC... Read more
Incident date: Jan 22, 2021
I AM SURE YOU ARE AWARE OF THIS PROBLEM WHICH WAS JUST ANNOUNCED FOR RECALL - CENTRAL MCU UNIT CAUSES BLACK SCREEN WHICH STOPS MAJORITY OF CAR FUNCTIONS TO OPERATE. HOWEVER - HERE IS A NEW TWIST! MY UNIT WAS REPLACED 2 WEEKS AGO AND WITHIN 48 HOURS THE PROBLEMS ONGOING BLACK SCREEN PROBLEMS RE-APPEARED TWICE (PLEASE, SEE ATTACHED IMAGE). BROUGHT BACK THE VEHICLE TO TESLA REPAIR CENTER AND A... Read more
Incident date: Aug 3, 2020
THERE IS MOISTURE IN THE HEADLAMPS WHICH HAS CAUSED THE LIGHTS TO DIM TO THE POINT THAT IT IS UNSAFE TO DRIVE AT NIGHT. I CAN SEE WHEN I TURN ON THE HIGH BEAMS BUT I CAN ONLY DO THAT WHEN THERE IS NO ONCOMING TRAFFIC.
Incident date: Dec 12, 2020
TOUCH SCREEN STAYED OFF FOR MORE THAN 30 MINUETS ON A 2 HOUR FREEWAY DRIVE WITH NO CONTROL OF THE VEHICLES DEFROSTER, CLIMATE, NAVIGATION OR AUDIO CONTROLS. TOUCH SCREEN DOES NOT ALWAYS RESPOND AND GLITCHES. REAR VIEW CAMERA DOES NOT ALWAYS RESPOND NOR WORKS IMMEDIATELY WHEN IN REVERSE AND GOES ALL BLACK. DEFROST WOULD NOT WORK ON FREEWAY MULTIPLE TIMES DUE TO BLACK NON RESPONSIVE SCREEN. REAR... Read more
Incident date: Dec 4, 2020
WHILE DRIVING AT NIGHT AND THE LIGHTS ARE ON AUTO, PRESSING DOWN FOR THE LEFT SIGNAL THE HEADLIGHTS GO OUT AND THE DASH BECOMES DIM AS IF I AM DRIVING DURING THE DAY WHICH IM NOT. THE VEHICLE IS MOVING WHEN THE LIGHTS GO OUT . PLEASE FIND A RESOLUTION BECAUSE THIS IS DANGEROUS AND COULD CAUSE OTHERS TO COLLIDE WITH ME WHILE ON THE ROAD.
Incident date: May 5, 2020
BOTH DRIVER AND PASSENGER LOW BEAM HEADLIGHTS ILLUMINATION HAS DECREASED SIGNIFICANTLY TO THE POINT IT IS UNSAFE TO DRIVE AT NIGHT. IT DOES NOT PROVIDE PROPER LIGHTING TO ILLUMINATE ROAD, ROAD SIGNS OR OTHER VEHICLES. THE ILLUMINATION DOES NOT CHANGE IF VEHICLE IS STATIONARY OR WHILE DRIVING. VEH. HAS 80K MILES AND IT APPEARS ITS IS A COMMON PROBLEM WITH ACURAS OF THIS YEAR AND MODEL. INSTALLED NE... Read more
Incident date: Feb 7, 2016
I HAVE BEEN COMPLAINING ABOUT THE LIGHTS BEING TOO DIM EVERY SINCE I PURCHASED THE CAR. I CAN HARDLY SEE AT NIGHT, WHICH IS VERY DANGEROUS AND IT NEEDS TO BE CORRECTED. MY SCREEN SHOWING THE INFORMATION ABOUT THE RADIO ETC. BLACKS OUT. IT HAS BEEN REPAIRED, I WAS TOLD BUT IT CONTINUES TO DO SO. I CANNOT END A CALL BY PRESSING THE BUTTON ON THE STEERING WHEEL. I HAVE ALSO COMPLAINED ABOUT THIS NUME... Read more
Incident date: Nov 30, 2020
RECENTLY PURCHASED VEHICLE THEN REALIZED THAT THE HEADLIGHTS DO NOT ILLUMINATE PROPERLY
MERCEDES-BENZ
C350
(2008) — EXTERIOR LIGHTING
Feb 1, 2021
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL ELECTRICAL FAILURES HAD OCCURRED AND ON SEVERAL OCCASIONS AND THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE FUEL PUMP HOWEVER, THE FAILURE CONTINUED. IT WAS LATER DISCOVERED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE. NO FURTHER INFORMATION WAS AVAILABLE. ADDITIONALLY, THE PA... Read more
Incident date: Jan 31, 2021
MY 2016 TESLA (MANUFACTURED IN 01/2017, MILEAGE OF 60,400) HAD THE ISSUES WITH THE INSTRUMENT SCREEN BLACKOUT SEVERAL TIMES. EACH TIME, I LOST CONTROL OF THE TOUCH SCREEN, WHICH CAUSED THE LOSS OF REAR CAMERA VIEW, AC, LIGHT AND DRIVE CONTROL, ETC., ESPECIALLY THE FOGGED UP ON WINDSHIELD. THIS IS A DANGEROUS ISSUE. I SENT MY CAR TO TESLA SERVICE CENTER (TSC) IN MATTHEWS, NC ON 1/16/21 AND THEY REF... Read more
MERCEDES-BENZ
C300
(2008) — EXTERIOR LIGHTING
Feb 1, 2021
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN "THE REAR PASSENGER BRAKE AND SIGNAL WAS FAILURE" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD THE REAR PASSENGER LIGHT PLUGS REPLACED. THE CONTACT STATED A WEEK LATER THE REAR PASSENGER LIGHT PLUGS WERE MELTED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEAL... Read more
Fire
MERCURY
GRAND MARQUIS
(2005) — EXTERIOR LIGHTING
Feb 1, 2021
Incident date: Feb 1, 2021
THE HEADLIGHTS HAVE FAILED DUE TO DEFECTIVE LIGHT CONTROL MODULE. THIS FAILURE IS NOTED AS FORD RECALL # 15S39, DATED APRIL 14,2017. FORD CUSTOMER SERVICE REP SAYS VEHICLE NOT INCLUDED BUT DID NOT PROVIDE INFORMATION ABOUT RECALL #. CANNOT DRIVE CAR AT NIGHT, EXCEPT TO PULL LEVER FOR BRIGHT LIGHT TOWARD ME (DRIVER).
Incident date: Jan 1, 2021
IT IS A COMMONLY KNOWN (WITH CONSUMERS) PROBLEM, THAT MANUFACTURERS CHOOSE TO IGNORE. I HAVE A 2013 ACURA RDX, THAT I BOUGHT NEW IN DECEMBER 2012. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THE VEHICLE HAS ALWAYS BEEN MAINTAINED BY MYSELF, OR AN ACURA/HONDA DEALERSHIP. MY PROBLEM ARE THE HEADLIGHTS. I CAN NOT SEE MUCH WITH THEM ANYMORE. I HAVE NEVER PUT ANY AFTERMARKET LED TYPE OR OTHER B... Read more
Incident date: Feb 1, 2021
DIRECTIONAL TURNING LEFT/RIGHT LIGHTS SOMETIMES DON'T WORK
Incident date: Feb 1, 2021
AFTER YEARS OF RISKING MY LIFE DRIVING WITH HEADLIGHTS(LOW BEAMS) DIMMER THAN MY TURN SIGNALS, I GAVE UP AND BOUGHT SOME AFTERMARKET HOUSINGS. I READ A LITTLE ONLINE, AND SOME PEOPLE SAID THE THE PROJECTOR BOWLS BURN UP. AFTER REPLACING THESE, I DECIDED TO OPEN UP THE FACTORY ONES. WHEN I GOT THEM OPENED, I FOUND THE PROJECTOR BOWL TO BE BURNT UP. IT IS RIDICULOUS THAT GM/CADILLAC WON'T RECALL THE... Read more