Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
Incident date: Apr 5, 2020
HEADLIGHTS EXTREMELY DIM AT NIGHT
CHRYSLER
TOWN AND COUNTRY
(2001) - EXTERIOR LIGHTING
May 10, 2021
Incident date: May 10, 2021
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
Incident date: Apr 22, 2021
TECH WENT TO GO PULL PART FROM PARTS DEPARTMENT AND WAS TOLD VEHICLES PART WAS DISCONTINUED.
Incident date: Feb 1, 2021
REAR TAIL LIGHTS INOPERABLE AND BRAKE LIGHTS NOT OPERATING. WHEN I ASKED DEALER ABOUT PROBLEM THEY SAID GM HAD EXTENDED THE WARRANTY ON THE TAIL LIGHT ASSEMBLIES SINCE THEY NEW THERE WAS A PROBLEM. I WAS NEVER NOTIFIED OF THEM EXTENDING THE WARRANTY. VEHICLE DOES NOT HAVE ANY REAR LIGHTS WORKING WHICH IS EXTREME SAFETY HAZARD.
Incident date: Feb 22, 2021
TESLA TOUCHSCREEN FUNCTIONS BECOME MISSING, SCREEN GOES BLANK, NO REARVIEW CAMERA AND THE ABILITY TO TURN ON AND OFF DEFROSTER SETTINGS AND HEADLIGHTS BECOME MISSING.
Incident date: May 8, 2021
DRIVER'S SIDE HEADLIGHT WILL NOT CHANGE FROM HIGH BEAM TO LOW BEAM. ONCOMING TRAFFIC FLASH THERE HIGH BEAMS AT ME TO WARN ME THAT MY HIGH BEAM IS ON MAKING NIGHT TRAVEL IMPOSSIBLE. I ALSO CAN'T DRIVE THROUGH A CITY OR I WILL GET A CITATION FOR HIGH BEAMS ON IN CITY LIMITS. THE NEXT ISSUE I'VE NOTICED IS THE PASSENGER SIDE REAR TIRE WEARS UNUSUALLY FAST.
Incident date: May 1, 2019
REAR RACETRACK LIGHT BAR. WATER INSIDE THE HOUSING.
JEEP
GRAND CHEROKEE
(2015) - EXTERIOR LIGHTING
May 8, 2021
Incident date: Apr 2, 2021
HALO LIGHTS IN 2015 JEEP CHEROKEE WENT OUT. THIS IS NOT A LIGHT BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY WHEN THIS HAPPENS AND IT IS $1600 FOR JUST THE PART. THIS IS NOT COVERED UNDER MY WARRANTY SO WHEN I CALLED JEEP TO COMPLAIN THE PERSON I SPOKE WITH ADVISED ME THAT SHE GETS THIS COMPLAINT FREQUENTLY. LIGHTING ON THE OUTSIDE OF YOUR VEHICLE IS IMPORTANT. WHY WOULD JEE... Read more
JEEP
GRAND CHEROKEE
(2005) - EXTERIOR LIGHTING
May 8, 2021
Incident date: May 8, 2021
WHILE DRIVING ON THE INTERSTATE THE VEHICLE WILL LOSE ALL POWER FOR VARYING AMOUNTS OF TIME. ENGINE WILL CONTINUE TO RUN AND VEHICLE DRIVES BUT DURING THIS POWER LOSS ALL LIGHTS, CRUISE CONTROL, A/C, AND INSTRUMENT CLUSTER ARE INOPERABLE. DRIVING CONDITIONS HAVE NOT CHANGED AND THESE SYMPTOMS HAVE SUDDENLY SHOWED UP.
Incident date: Dec 21, 2020
THE CENTER BRAKE LIGHT DOESN'T WORK. I PUT IN A NEW LED LIGHT ASSEMBLY IN AND IT STILL DOESN'T WORK.
Incident date: Apr 5, 2021
SEATBELT FAILED TOO RETRACT CORRECTLY ALLOWING DOOR TO BE SHUT ON IT LEADING TOO DOOR AJAR SENSOR DAMAGE OR FAILURE LEAVING RED LIGHT AT BOTTOM OF DRIVER DOOR ALWAYS TURNED ON DRAINING BATTERY EVERY TIME OVERNIGHT. ONLY FIX FOR THIS WAS TOO REMOVE SENSOR TO PREVENT BATTERY DRAIN BUT NOW MY CAR LOCKS DOOR EVEN WITH ENGINE TURNED ON. SAFTEY ISSUE. COST OF FUEL ROADSIDE UNLOCK ASSISTANCE AND BATTERY... Read more
Incident date: May 7, 2021
I RECEIVED NOTIFICATION OF A STOP LAMP SWITCH RECALL FROM NISSAN AND MADE AN APPOINTMENT WITH THE LOCAL DEALER, WHO IS UNABLE TO GET THE PARTS NEEDED. I CONTACTED NISSAN AND WAS TOLD THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FALL 2021, POSSIBLY IN OCTOBER. THEY SAID I SHOULD DRIVE IT "AT MY DISCRETION," AND THE SYMPTOMS COULD BE THAT THE BRAKE LIGHTS WON'T WORK, WHICH COULD CAUSE COLLISION OR TH... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
May 7, 2021
Incident date: Nov 1, 2020
MY VIHICLE TURNS OFF THE LOW BEAMS WHEN I AM DRIVING AND I CAN HAVE AN ACCIDENT
Incident date: May 7, 2021
EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.
Incident date: Apr 5, 2021
MY DRIVER'S HEADLIGHT WENT OUT WHICH IS LED WITH ONLY 40,600 MILES. I DISCOVERED THAT IF THE SWIVELING TEST FEATURE FAILS WHEN I FIRST START THE VEHICLE, IT WILL TURN OFF THE HEADLIGHT. THAT IS A BIG SAFETY ISSUE BECAUSE THE LED LIGHT WILL STILL WORK IF THE SWIVELING FEATURE WASN'T MALFUNCTIONING. I FOUND OUT SEVERAL PEOPLE ONLINE HAS THE SAME ISSUE, AND SUBARU WON'T RECALL THIS PROBLEM. MY HEADLI... Read more
Incident date: Apr 23, 2021
I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS SINCE THE DAY IT FIRST RAINED AND I PURCHASED MY VEHICLE. NOW THE LIGHTS HAVE DIMMED ALL THE WAY DOWN AND FLICKER AS I DRIVE AT NIGHT CAN'T SEE ANYTHING. I HAVE REPLACED NUMEROUS BULBS AND FUSES TO NO AVAIL. THE SEATS ACT WEIRD WHEN YOU SET THEM FOR YOURSELF OR ANOTHER DRIVER. THE WIPERS BARLEY WORK ITS LIKE DRIVING TRYING TO KILL YOURSELF OR SOMEONE ... Read more
Incident date: Apr 29, 2021
DARK SPOT IN LOW BEAM HEADLIGHT FIELD CAUSES LOSS OF VIEW FOR DRIVER AS THE DARK SPOT PASSES FROM OBJECT TO OBJECT. PEOPLE OR ANIMALS, EVEN SIGNS LOSE ILLUMINATION AS THE DARK SPOT COVERS THEM. REFLECTIVE BARRELS IN CONSTRUCTION AREAS LOSE THEIR REFLECTIVITY AT NIGHT AS THIS SPOT COVERS THEM. THIS OCCURS ON THE LOW BEAM FUNCTION. HYUNDAI DEALER SAID IT IS FACTORY CREATED TO PREVENT NIGHT BLIND... Read more
Incident date: May 6, 2020
DIM HEADLIGHTS ARE SO DIM THAT YOU CAN NOT SEE TO DRIVE THIS VEHICLE AFTER DDARK. IVE TALKED TO SEVERAL SERVICE SHOPS AND ALL SAY THAT CADILLAC IS WELL AWARE OF THE PROBLEM BUT WONT FIX IT. ITS A MINIUM $475 FIX OUT OF POACKET
Incident date: May 6, 2021
JUST PURCHASED A 2002 CHEVY CAVALIER FOR OUR DAUGHTER AND HAVE BEEN TRYING TO FIND OUT IF ANY OF THE 5 RECALLS WERE PERFORMED ON THIS VEHICLE OR NOT. THE NHTSA RECALL PAGE ISN'T WORKING AT THIS TIME AND THE CHEVY LOCAL DEALERSHIP ISN'T WILLING TO HELP. CAN SOMEONE PLEASE PROVIDE SOME ASSISTANCE??
CHRYSLER
TOWN AND COUNTRY
(2014) - EXTERIOR LIGHTING
May 6, 2021
Incident date: May 1, 2017
IN WARM WEATHER MY DRIVERS SIDE POWER DOOR WILL NOT LATCH- THE MOTOR KEEPS CYCLING. ALSO, WHEN I HIT A BUMP THE CAR WILL CHIME, INTERIOR LIGHTS COME ON AND THE OPEN DOOR LIGHT WILL ENGAGE AD IF THE DOOR IS OPEN. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 4 YEARS AND I CANNOT FIND A SOLUTION. IT IS ONLY AN ISSUE A WARM WEATHER (ABOVE 70 DEGREES). CHRYLSER HAS NOT BEEN ABLE TO FIX THE ISSUE. I CONDUC... Read more
DODGE
SPRINTER 2500
(2005) - EXTERIOR LIGHTING
May 5, 2021
Incident date: Apr 19, 2021
TL* THE CONTACT OWNS A 2005 DODGE SPRINTER. THE CONTACT STATED THAT BOTH HEADLIGHT BULBS HAD FAILED UPON ACTIVATION. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO REPLACE THE HEADLIGHTS. THE CONTACT STATED THAT SOON AFTER THE INITIAL REPLACEMENT, THE HEADLIGHTS FAILED YET AGAIN. THE CONTACT THEN DECIDED TO REPLACE THE HEADLIGHTS HIMSELF AND DISCOVERED BURNT WIRING IN... Read more
Fire
FORD
EXPEDITION
(2011) - EXTERIOR LIGHTING
May 4, 2021
Incident date: Mar 4, 2021
NO REVERSE LIGHTS, NO BACK UP LIGHTS, NO POWER TO THE REVERSE LIGHT BULBS.
Incident date: May 3, 2021
I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE... Read more
Incident date: Apr 13, 2020
TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BRAKE LIGHTS WOULD FLASH WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE ESC AND TCM SERVICE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NU... Read more
Incident date: Apr 15, 2021
KEEP HAVING TO REPLACE LOW BEAM LIGHT BULB EVERY FEW WEEKS. UNSAFE FOR MY TEENAGE DRIVER TO NOT HAVE THE CORRECT LIGHTING TO SEE THE ROAD.
Incident date: Aug 21, 2010
HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...
CHEVROLET
TRAILBLAZER
(2002) - EXTERIOR LIGHTING
May 4, 2021
Incident date: Mar 1, 2021
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH AIR CONDITIONER ACTIVATED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD REPLACED THE CRANKSHAFT SOLENOID WHICH HE BELIEVED REPAIRED THE ISSUE. SOON AFTER THE INITIAL REPAIR, THE CONTACT STATED THAT THE DRIVER'S SIDE TAIL LIGHT AND INSTRUMENT PANEL ... Read more
Incident date: May 3, 2021
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHIL... Read more
Incident date: Mar 28, 2020
TAIL LIGHT CRACKED ALLOWING WATER IN LIGHTS CAUSING LIGHTS TO GO OUT. NOTICED THIS ABOUT 1.5 YEARS AGO. NO OTHER DAMAGE, LOOKS LIKE IT WAS CUT WITH A LASER. CAR WAS STATIONARY
TOYOTA
VENZA HYBRID
(2021) - EXTERIOR LIGHTING
May 3, 2021
Incident date: Feb 20, 2021
LEFT AND RIGHT HEADLIGHTS, IN 'LOW BEAM' SETTING, HAVE A VISIBLE 'DARK SHADOW' THAT PROJECTS SLIGHTLY OFF TO THE LEFT OF THE FIELD OF VIEW. WHEN DRIVING ON DARK FREEWAYS, YOU ARE CONSTANTLY DISTRACTED, THINKING THERE IS A MOVING OBJECT APPROACHING FROM THE LEFT. HIGH BEAM SETTING DOES NOT HAVE THIS SITUATION.
Incident date: Apr 18, 2021
AUTOMATIC HIGH-BEAM SYSTEM ON 2021 MODELS FUNCTIONS ERRATICALLY, SOMETIMES COMING ON WHEN CARS ARE APPROACHING. ALSO TURNS ON AND OFF CONSTANTLY FROM REFLECTIONS ON ROAD SIGNS AND EVEN MILE MARKERS
Incident date: Mar 5, 2021
NO HEADLIGHTS AT NIGHT. HAVE TO USE THE HIGH BEAMS AND THEY ARE DIM. TOOK IT BACK TO CADILLAC AND THEY WERE AWARE OF THE SITUATION AND THAT THERE IS NO RECALL!????!!! MORE THAN WILLING TO REPAIR THE VEHICLE FOR $2000.00. NEVER WOULD HAVE EXPECTED THIS OUT OF CADILLAC. OR NHTSA FOR THAT MATTER. HOW DO YOU SAFELY DRIVE A VEHICLE AT NIGHT WITH NO HEADLIGHTS? WHY IS THERE NO OFFICIAL RECALL ON T... Read more
TOYOTA
VENZA HYBRID
(2021) - EXTERIOR LIGHTING
May 3, 2021
Incident date: May 1, 2021
JUST PURCHASED NEW 2021 TOYOTA VENZA HYBRID. WITH LOW BEAM HEADLIGHTS ON, HAVE BLACK "SHADOWS" IN TOP PORTION OF ILLUMINATED FIELD ON BOTH SIDES. VERY DISTRACTING ESP. ON DARK, CURVY ROAD. THESE SHADOWS DO NOT APPEAR WITH HIGH BEAMS ON...NOTHING ON HEADLIGHT LENS TO CAUSE THESE BLACK AREAS. LOW BEAM SHADOWS APPARENT WHEN VEHICLE IS STATIONARY AS WELL AS MOVING. PREVIOUSLY HAD A 2019 TOYOTA R... Read more
Incident date: Dec 17, 2018
IN DECEMBER OF 2018, I PULLED MY CAR UP TO A REDBOX STATION TO RETURN A MOVIE. I PUSHED THE PARK BUTTON ON MY 2009 TOYOTA PRIUS AND GOT OUT OF MY CAR TO PUT THE MOVIE INTO THE SLOT. THE CAR APPARENTLY WAS NOT IN PARK AND CONTINUED TO MOVE FORWARD (I TRIED TO CATCH IT, BUT WAS UNSUCCESSFUL, AND HURT MYSELF IN DOING SO) UNTIL IT SLAMMED INTO A PARKED CAR IN THE SAME PARKING LOT. MY INSURANCE LISTED... Read more
Crash
1 injured
Incident date: Apr 1, 2021
DASH BOARD LIGHTS GO ON AND OFF AND SOMETIMES DOES NOT COME ON AT ALL AND AT NIGHT I AM UNABLE TO SEE HOW FAST I AM GOING WHICH COULD CAUSE AN ACCIDENT OR A FINE
Incident date: May 1, 2021
WATER GETS IN THE BACK TRACK LIGHT WHICH IS A KNOWN ISSUE WITH THE DODGE TRACK LIGHTS . MY TRACK LIGHT COMPLETELY SHORTED OUT INCLUDING MY LICENSE PLATE LIGHTS . DODGE KNOWS OF THIS DESIGN FLAW AND SHOULD HAVE TO COVER THE COST OF THE REPLACEMENT WHICH IS $1000 PLUS LABOR . TOTALLY RIDICULOUS AND A OBVIOUS SAFETY HAZARD
Incident date: Jan 11, 2021
SINCE JANUARY 2021, THE SCREEN WITH THE REAR CAMERA GO TO BLACK, MANY TIMES AND YOU ONLY CAN SEE THE RED AND YELLOW LINES, SO AND OTHER WORDS WHEN ACTIVATE REVERSE THE SCREEN IS BLACK YOU CAN SEE NOTHING. PLEASE HELP.
Incident date: Mar 16, 2021
VEHICLE METER IS DANGEROUSLY DIM. NOT VISIBLE DURING DAYLIGHT DUE TO GLARE. ONLY 2014 YAMAHA BOLT MODELS ENCOUNTER THIS ISSUE. THE SPEED CAN NOT BE DETERMINED WHILE RIDING NOR ANY OTHER INFORMATION DISPLAYED ON THE METER.
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW-BEAM HEADLIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO WALLACE KIA LOCATED AT 3131 SE FEDERAL HWY, STUART, FL 34994 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER RECOMMENDED THAT THE HEADLIGHTS BE UPGRADE TO L... Read more
Incident date: Apr 23, 2021
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS DISPLAYED A HORIZONTAL LINE AND ABOVE THE HORIZONTAL LINE, NO LIGHT WAS PROJECTED. ADDITIONALLY, THE LIGHT BELOW THE HORIZONTAL LINE WAS NOT ADEQUATE FOR SAFE DRIVING. KEENAN HONDA (4311 W SWAMP RD, DOYLESTOWN, PA 18902) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT... Read more
Incident date: Apr 23, 2021
I HAVE SEVERAL RECALLS THAT WERE NOT DONE TO MY VEHICLE. I MOVED AROUND ALOT AND WHEN I ASKED THE DEALER, THEY SAID NO. I FOUND OUT THAT I PAID FOR SOME OF MY RECALLS INCLUDING THE LATEST ONE WITH MY HEADLIGHTS/ HEADLAMPS. THEY HAVE BEEN AN ISSUE FOR MANY YEARS WITH WATER, MOISTURE, THE DEALERSHIP SAID WEAR AND TEAR , NOT SO, FAULTY FROM ALL THE COMPLAINTS WORLD-WIDE. I HAD PURCHASED MY VEHICLE S... Read more
Incident date: Apr 30, 2021
THE DIM HEADLAMPS OF MY 2013 ALTIMA HAVE PROGRESSIVELY DIMMED TO AN UNSAFE LEVEL THAT MAKES IT VERY DIFFICULT TO SEE DRIVING PATH AND SURROUNDING AREA. IN MY MANY YEARS OF DRIVING, THIS IS BY FAR THE WORST LIGHTING PROJECTED BY ANY OF MY VEHICLES. THE LIGHTING WAS GREAT WHEN PURCHASED USED IN 2016 BUT OVERTIME IS NOT SAFE TO DRIVE AT NIGHT AND ESPECIALLY DURING RAIN STORM EXCEPT WHEN LIGHTNING L... Read more
Incident date: Oct 12, 2017
THE HEADLIGHTS ON MY 2013 NISSAN ALTIMA ARE HORRIBLE! I CAN'T SEE WITH THE LOW BEAMS AT ALL AND I NEED TO USE MY HIGH BEAMS AT ALL TIMES IN THE DARK. THIS IS VERY UNSAFE!!! I'M VERY SHOCKED THERE HASN'T BEEN A RECALL ON THESE LIGHTS! I LOVE MY CAR, HOWEVER I WILL NEVER BUY ANOTHER NISSAN IF THEY DON'T FIX THIS PROBLEM!
Incident date: May 20, 2020
I'VE RECENTLY BOUGHT THIS CAR AND THE BRAKE LIGHTS KEEP ILLUMINATING WHEN NOT PRESSED AND HAS DESTROYED TWO BRAND NEW SETS OF ROTORS IN LESS THAN 3 MONTHS DUE TO HOT SPOTS AND STRESS FRACTURES. I HAVE NOTICED IT HAPPENS ALL THE TIME WHETHER I'M DOING CITY OR COUNTRY DRIVING. ALSO THE THIRD BRAKE LIGHT WILL FAIL TO LIGHT UP SOME OF THE TIMES WHENEVER I'M ONLY PRESSING THE ACCELERATOR BUT IT WILL RE... Read more
Incident date: Apr 27, 2021
THE HEADLIGHTS KEEP BURNING OUT. I'VE HAD THE CAR FOR A LITTLE OVER A YEAR NOW AND HAVE HAD TO REPLACE THE HEADLIGHTS 3 TIMES. I WAS DRIVING ONE NIGHT A COUPLE MONTHS AGO AND BOTH LOW BEAM HEADLIGHTS WENT OUT. THAT WAS VERY DANGEROUS. THAT WAS MY SECOND SET OF HEADLIGHTS NOW I'M ON MY 3RD SET AND THE DRIVERS SIDE WENT OUT. I PAID EXTRA FOR THE BEST SET OF HEADLIGHTS AUTOZONE HAD TO OFFER AT THE TI... Read more
Incident date: Apr 29, 2021
THE HEADLIGHTS ARE SO DIM NIGHT DRIVING IS IMPOSSIBLE. NEW BULBS AND LENS CLEANING HAD NO EFFECT. THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ONLINE ABOUT THE PROJECTOR HEADLAMPS GROWING DANGEROUSLY DIM ON ACURA'S IN THIS MODEL YEAR RANGE. THE CAR IS NOT SAFE TO DRIVE AT NIGHT AND POSES AN IMMINENT THREAT TO PUBLIC SAFETY.
Incident date: Apr 20, 2021
I PURCHASED THIS VEHICLE 2 WEEKS AGO NEVER BEEN HAPPIER. MY COMPLAINT IS ABOUT MY HEADLIGHTS THEY HAVE SERIOUS CONDENSATION IN BOTH AND THERE IS ABOUT AN INCH OR 2 OF WATER INSIDE THE HEADLIGHTS. THIS ISSUE IS CAUSING BAD VISIBILITY WITH LOW LIGHTING. I HAVE TRIED EVERYTHING TO KEEP THE WATER OUT AND PROVIDE HEADLIGHTS WITH PROPER AIR SO THIS DOESN'T HAPPEN. HOW COME CHEVROLET DIDN'T RECALL THESE ... Read more
Incident date: Apr 21, 2021
STARTING AROUND 100,000 MILES I NOTICED THE LOW BEAMS WERE TOO DIM. I REPLACED THE BULBS TWICE WHICH HAD NO EFFECT. I DIDN'T HAVE THE MONEY FOR NEW HEADLIGHT ASSEMBLIES SO I TRIED TO LIMIT MY DRIVING TO DAYTIME, OTHERWISE I HAD TO USE MY HIGH BEAMS TO SEE SAFELY. NOW MY VEHICLE HAS 135,000 MILES AND THE LIGHTS GOT WORSE TO THE POINT THAT IT WAS A SIGNIFICANT DANGER TO DRIVE AT NIGHT AND I NARRO... Read more
Incident date: Apr 28, 2021
DAYTIME RUNNING LIGHTS STOPPED WORKING
MERCEDES-BENZ
C300
(2009) - EXTERIOR LIGHTING
Apr 29, 2021
Incident date: Apr 21, 2021
MY VEHICLE CONTINUOUSLY GIVES ME WARNING/ALERT MESSAGES OF HEADLIGHT/SIGNAL/PARKING LAMP ISSUES. UPON INSPECTION AND TAKEN TO CERTIFIED, RELIABLE MERCEDES REPAIR SHOPS, LIGHTS ARE FULLY FUNCTIONING, YET ALERTS CONTINUE ON MY DISPLAY/DASH. MORE IMPORTANTLY THE ELECTRONIC STEERING LOCK (ESL) HAS FAILED ON MORE THAN ONCE COSTING VERY CONSIDRABLE AMOUNTS OF REPAIR BILLS, AND IT HAS HAPPENED WITHOUT W... Read more