Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
CHEVROLET
SILVERADO 1500
(2014) — EXTERIOR LIGHTING
Mar 3, 2021
Incident date: Mar 2, 2021
THIS HAS HAPPENED SEVERAL TIMES ON A 2014 CHEVY SILVERADO I BOUGHT APR 2020. THE FIRST TIME WAS SEP 2020 AND DIAGNOSIS FROM THE MECHANIC SHOWED NOTHING FOUND. ONLY SHOWED ERROR CODE THAT COMMUNICATION WITH THE COMPUTER WAS LOST. CODE WAS CLEARED AND IT DID NOT DO IT AGAIN UNTIL 2 MAR 2021. UPON INITIAL IGNITION, THE MESSAGE WINDOW READ "ACTION NEEDED. ROLL DRIVER WINDOW DOWN AND BACK UP, I DID... Read more
FOREST RIVER
BERKSHIRE
(2019) — EXTERIOR LIGHTING
Mar 3, 2021
Incident date: Mar 1, 2021
THE HEAD LIGHTS ARE COMPLETELY INADEQUATE TO DRIVE AT NIGHT. IF DRIVING AT NIGHT I HAVE TO DRIVE WITH THE BRIGHTS ON. NO ONE EVEN NOTICES THE BRIGHTS ARE ON IT IS STILL TO DIM FOR SAFE DRIVING. I AM 43 YEARS OLD WITH PERFECT EYE SIGHT. THERE IS NO EXCUSE FOR THIS. THE FORUMS ONLINE ARE FILLED WITH PEOPLE COMPLAINING ABOUT THIS ISSUE AND EVEN MODIFYING THE VEHICLE WITH LED STRIPS TO CORRECT TH... Read more
Incident date: Feb 15, 2021
FAILURE OF AIR SUSPENSION SYSTEM MULTIPLE TIMES WHILE STILL UNDER WARRANTY, FAILURE OF BACKUP CAMERA, FAILURE OF OTHER ELECTRICAL COMPONENTS LIKE FRONT HEADLIGHT AND INDOOR DOME LIGHT.
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 WINNEBAGO JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V404000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CO... Read more
Incident date: Dec 2, 2020
THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS. PREVIOUS YEARS ARE COVERED BY A RECALL, FOR SOME REASON THIS IS NOT.
Incident date: Feb 1, 2021
THIS CAR IS CRAZY. STARTS ON ITS OWN IF KEY LEFT IN IGNITION. RADIO GOES ON AND OFF CONSTANTLY. POWER STEERING TRIES TO GO OUT. LIGHTS UP LIKE A CHRISTMAS TREE. I FEAR FOR MY LIFE AND IT NEEDS A RECALL.
JEEP
GRAND CHEROKEE
(2017) — EXTERIOR LIGHTING
Mar 3, 2021
Incident date: Feb 27, 2021
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE PULLING INTO HER DRIVEWAY, THE VEHICLE WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT STATED SHE NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE WAS IN DRIVE NOT IN THE SELECTED GEAR. THE CONTACT STATED SHE WAS UNABLE TO SHUT-OFF THE VEHICLE BY PRESSING TH... Read more
Incident date: Mar 3, 2021
INTERMITTENT FAILURE OF ONE BRAKE LIGHT WHILE MOVING. VEHICLE HAS ONLY 38000 MILES. THIS APPEARS TO BE A COMMON COMPLAINT (JUDGING BY CAR FORUMS). I UNDERSTAND GMC MAKES AN IMPROVED VERSION OF THIS ASSEMBLY. GIVEN THE POTENTIAL SAFETY ISSUE, THIS SHOULD BE A RECALL.
Incident date: Jun 6, 2020
KEY GETS LOCKED IN THE IGNITION AFTER CAR IS PUT INTO PARK AND EVEN AFTER CAR HAS BEEN TURNED OFF. FOR A WHILE THE STEREO WILL TURN OFF AND ON. LIGHTS STAY FLICKERING FROM TIME TO TIME.
Incident date: Jan 13, 2021
HEADLAMPS DETERIORATE IN THE HOUSING CAUSING THE LIGHT OUTPUT TO DANGEROUSLY DROP FOR NIGHTTIME DRIVING. HARD TO GET PICTURES
NISSAN
PATHFINDER
(2013) — EXTERIOR LIGHTING
Mar 2, 2021
Incident date: Sep 20, 2019
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH DOWNHILL WHEN THE VEHICLE BEGAN TO ROLL DOWNHILL INCREASING IN SPEED. THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER IT FAILED TO STOP. THE VEHICLE ROLLED OVER A NEARBY HILL AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED INJURIE... Read more
Crash
2 injured
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, (570) 291-5252) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT ... Read more
Incident date: Dec 5, 2020
DRIVER SIDE FRONT SEAT HEATER DO NOT WORK, BUT PASSENGER FRONT SEAT DO WORK. PASSENGER SIDE LOW BEAM LIGHT STOPPED WORKING.
Incident date: Mar 2, 2021
ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CAR SIGNALS/HAZARDS WILL NOT WORK. SPEEDOMETER WILL NOT WORK ALONG WITH ... Read more
Incident date: Mar 2, 2021
MY STEERING IS STICKING WHEN GOING DOWN THE ROAD LIKE A MAGNET IS HOLDING IT IN PLACE WITCH MAKES IT HARD TO STAY IN THE LANE. L HAVE ALSO NOTICE THAT MY INTERIOR LIGHTS WOULD GET BRIGHT AND DIM ON THEIR OWN AT TIMES. I ALSO HAVE MY HEADLIGHTS SHUT OFF WHILE DRIVING.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT HER TAIL LIGHT BULBS HAD REPEATEDLY FAILED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY HAVE REPEATEDLY REPLACED BOTH TAIL LIGHTS; HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO BAKERSFIELD HYUNDAI(5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THEY INFORMED HER THAT THE DRIVER SIDE ... Read more
Fire
Incident date: Mar 1, 2021
BOTH BRAKE LIGHTS STOPPED WORKING AT THE SAME TIME. THERE IS NO FUSE. ONLINE REPORTS SHOW MANY PEOPLE WITH THE SAME VERY DANGEROUS, HUGE SAFETY ISSUE OF THEIR BRAKE LIGHTS FAILING. THE CAR 3 YEARS 2 MONTHS OLD.
Incident date: Feb 26, 2021
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE LIFT GATE LIGHT WAS RETAINING MOISTURE, WHICH RESULTED IN LOSS OF THE LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPR... Read more
Incident date: Mar 1, 2021
MAZDA IS NOT FIXING A KNOWN ISSUE FROM A RECALL ISSUED A YEAR AGO FOR DAYTIME RUNNING LIGHTS. FEB 06,2020 MANUFACTURER RECALL NUMBER4320A NHTSA RECALL NUMBER20V-063 ONE OF MY DRLS HAS BEEN BURNED OUT FOR OVER A YEAR. MAZDA SAYS THEY DON'T HAVE PARTS AVAILABLE TO PERFORM THE RECALL. IT HAS BEEN OVER A YEAR. FURTHERMORE, THE DEALER WILL NOT PROMISE TO PRIORITIZE FIXING ISSUES ON CARS WHERE THE... Read more
Incident date: Dec 28, 2018
HAVING ISSUE WITH LOW BEAN LIGHTS. I CAN'T SEE AT NIGHT. THIS PROBLEM IS NOT FIXABLE. THIS WILL BE MY THIRD HEADLIGHT ASSEMBLY. NISSAN IS NOT TAKING OWNERSHIP AND THIS SHOULD BE A RECALL. IT'S NOT SAFE TO DRIVER AT NIGHT UNLESS I TURN ON MY HIGH BEAMS.
Incident date: Sep 22, 2020
I BOUGHT THIS CAR, AND THE STEERING WHEEL CONTROLS(AUDIO/CRUISE CONTROL) HAVE NOT WORKED, PRIOR OWNER WAS ADVISED TO REPLACE THE BCM. FRONT DRIVER'S HEADLIGHT INTERMITTENTLY GOES ON AND OFF WHEN DRIVING. THE STEERING WHEEL SWITCH TO ADJUST THE HEIGHT, ANGLE, AND SETTINGS FOR EACH DRIVER ALSO ARE NOT WORKING. APPARENTLY THESE ARE KNOWN ISSUES. I HAD SIMILAR ISSUES WITH MY 2000 CHEVY IMPALA, AND MY ... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Mar 1, 2021
Incident date: Feb 27, 2021
MY POWER STEERING WENT OUT AND WHEN YOU TRY TO GO OVER 40 THE CAR LUNGES FORWARD AND HAS A HARD TIME SHIFTING AND WILL CONTINUE WHILE IN CRUISE CONTROL. I ALREADY HAD WORK DONE ON THE FUEL LINE CAUSE THE LINE WAS CLOGGED AND THE VEHICLE WOULD LUNGE FORWARD CAUSE THE FUEL WASN'T GETTING PUSHED THROUGH. MY POWER STEERING WENT OUT AFTER MY BOYFRIEND PARKED IT. HE ONLY NOTICED IT WHEN HE TRIED DRIVING... Read more
CHEVROLET
SILVERADO 1500
(2014) — EXTERIOR LIGHTING
Mar 1, 2021
Incident date: Mar 1, 2021
VEHICLE WAS IN MOTION WITH THE STEERING WHEEL TURNED INTO POSITION TO MANEUVER A REVERSE PARK. VEHICLE LOSES ALL POWER AND UNABLE TO RESTART, BUT THE LIGHTS FLICKER. G218 GROUND IS POSSIBLY THE CAUSE. NONETHELESS, THIS IS A HIGHLY UNSAFE AND DANGEROUS MANUFACTURER FLAW. THE FOLLOWING IS A PUBLIC RESOURCE I USED TO IDENTIFY THE POSSIBLE CAUSE. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/198500-... Read more
JEEP
GRAND CHEROKEE
(2005) — EXTERIOR LIGHTING
Mar 1, 2021
Incident date: Feb 11, 2021
ALL THE ELECTRICAL STUFF ON MY CAR FLASHES ON AND OFF OR WILL JUST GO COMPLETELY BLANK FOR AWHILE WHILE I'M DRIVING THIS INCLUDES SPEEDOMETER AND ALL MY LIGHTS AND WINDSHIELD WIPERS WHICH IS VERY MUCH NEEDED TO DRIVE SAFELY IT APPEARS THAT THE CAR SHUTS OFF BUT IT CONTINUES TO RUN AND I'VE DONE RESEARCH AND IT IS MY IGNITION SWITCH I SAW THAT THERE WAS A RECALL ON IT ALREADY AND I CALLED AND THEY... Read more
Incident date: Mar 1, 2021
FROM THE TIME FRAME OF 2017 TIL THE PRESENT, THE HEADLAMPS ON THE VEHICLE WOULD BURN OUT FOR NO APPARENT REASON. EACH TIME I REPLACE THEM, THEY WOULD LAST FOR ABOUT 4 TO 6 MONTHS AND THEN THEY WOULD BURN OUT AGAIN. SOMETIMES EITHER ONE WOULD BURN, LEFT OR RIGHT, AND TWICE I'VE HAD BOTH GO OUT AT THE SAME TIME. I DON'T UNDERSTAND WHAT IS CAUSING THE HEAD LAMPS TO BURN OUT. I'VE REPLACED THEM EACH T... Read more
Incident date: Feb 27, 2021
WHILE DRIVING AT NIGHT MY DIM HEADLIGHTS ARE SO DIM ITS AS IF THEY ARE NOT EVEN ON. IT DOESNT MATTER IF IM DRIVING IN THE CITY OR COUNTRY ITS HARD AND GETTING HARDER TO SEE THE HIGHWAY. IVE COME CLOSE TO HAVING AN ACCIDENT SEVERAL TIMES. ONLY PREVENTION WAS SWITCHING TO HIGH BEAM TO BE ABLE TO SEE. SO IF I END UP HAVING AN ACCIDENT DUE TO THIS SOMEBODYS GOING TO BE SERVED AND SPEND MORE MONEY THAN... Read more
Incident date: Jan 15, 2021
WE PURCHASED THIS VEHICLE BACK IN AUGUST 2019. WE HAVE BEEN EXPERIENCED BOTH INSTRUMENT PANELA FAIL ON HWY IN DAYTIME AND NIGHT TIME. WE HAVE RETURNED TO TESLA SERVICE CENTER ALMOST EVERY MONTH FOR THIS ISSUE. HOWEVER, TESLA ISNT ABLE TO SOLVE THE PROBLEM FOR US. IT SEEMS VERY COMMON TO HAVE BOTH PANELS FAILED AFTER MORE THAN AN HOUR OF DRIVING IT. PLEASE KINDLY HELP TO INVESTIGATE IT. THIS REALLY... Read more
Incident date: Apr 1, 2019
HEADLIGHTS ARE VERY DIM, CHANGED THE BULBS TWICE, STILL DIM. ALSO, FUEL PUMP WENT OUT.
Incident date: Feb 28, 2021
DURING TYPICAL DAYTIME DRIVING, THE INSTRUMENT PANEL IS NOT READABLE. I NEED TO TURN ON MY HEAD LIGHTS MANUALLY DURING THE DAY TO SEE HOW FAST I AM GOING. REVIEW THE PICTURE TO SEE HOW DARK THE INSTRUMENTS ARE DURING DRIVING. GENERAL MOTORS NEEDS TO APPLY TSB #06-08-49-016 (NHTSA: 10020735) AS A RECALL TO RESOLVE THIS PROBLEM.
Incident date: Feb 27, 2021
WHILE DRIVING DOWN THE ROAD THE VEHICLE TURNS ITSELF OFF. HEADLIGHTS GO OFF AND THERE IS NO CONTROL OF THE VEHICLE. SOMETIMES THE VEHICLE WILL CRANK ITSELF WITHOUT TOUCHING THE START BUTTON. SOMETIMES SEVERAL TIMES BEFORE IT WILL REMAIN ON LONG ENOUGH TO START DRIVING AGAIN. IT IS VERY DANGEROUS TO DRIVE BECAUSE YOU HAVE NO CONTROL OVER THE VEHICLE AT THE TIME OF ENGINE SHUTDOWN. IT DOESN'T MA... Read more
Incident date: Jan 1, 2020
LIGHTS ARE EXTREMELY DIM. A SAFETY HAZARD THAT HAS BEEN NAMED NUMEROUS TIMES ONLINE. NISSAN IS AWARE AND HAS DONE NOTHING TO REMEDY THE POOR MANUFACTURING.
Incident date: Feb 27, 2021
I SEE ALMOST 200 COMPLAINTS AND NOTHING HAS BEEN DONE? NOT SURE THE POINT OF THIS WEBSITE, BUT, I'M GOING TO PUT MY 2 CENTS IN. MY 2016 YUKON DENALI PASSANGER BRAKE LIGHT HAS GONE OUT, LIKE MANY, MANY OF OTHER PEOPLE. WHY ISN'T THIS A RECALL? OBVIOUSLY, THERE IS A MANUFACTURING ISSUE THAT NEEDS TO BE ADDRESSED. AFTER MANY VIDEOS I HAVE WATCHED I SEE THAT THE CIRCIT BOARD COMES APART AND CAN'T BE R... Read more
Incident date: Jun 1, 2020
THE FOLLOWING TOOK PLACE IN JUNE 2020. I STILL OWN THE VEHICLE. I'VE GARAGE KEPT MY SUV, HOWEVER RECENTLY I MOVED TO CITY FOR WORK AND BEEN PARKING MY X5 OUTSIDE. IT HAD BEEN RAINING PRETTY HARD IN THE LAST FEW DAYS AND I WAS DRIVING W/ MY 4-YEAR-OLD IN BACK WHEN SUDDENLY THE DASHBOARD WARNING LIGHTS AND VARIOUS MESSAGES ON THE ENTERTAINMENT SCREEN STARTED FLASHING. THE WARNINGS TOOK ME OFF GUA... Read more
DODGE
GRAND CARAVAN
(2010) — EXTERIOR LIGHTING
Feb 26, 2021
Incident date: Feb 13, 2021
WHILE DRIVING IN THE CITY OR IN A HIGHWAY ALL LIGHTS AND ENGINE STOPS ALSO THE STEERING WHEEL AND THE BREAKS HARDING YOU HARDLY STEER IT TO THE SIDE ROAD TO STOP THE VEHICLE AFTER FEW YARDS DEPENDS ON THE VEHICLE SPEED. WE ERE LUCKY NO BODY WAS BEHIND US IN MANY OCCASIONS, I HAD THIS ISSUE A MONTH AFTER I BOUGHT IT USED FROM A DEALER AND THEY TOLD IT IS FIXED, AND NOW IT IS BACK, I COINSIDER IT DA... Read more
Incident date: Feb 24, 2021
SERVICE SIDE BLIND DETECTION STARTED GOING OFF THEN THE SIDE BLIND DETECTION STOPPED WORKING COMPLETELY. NOW THE ENTIRE ELECTRICAL SYSTEM IS NOT WORKING CORRECTLY AND WAS TOLD THE SIDE BLIND DETECTION MONITORS CAN CAUSE THE ENTIRE ELECTRICAL SYSTEM TO MALFUNCTION.
Incident date: Jan 15, 2021
BOTH REAR TAIL LIGHT ASSEMBLIES WENT BAD. THE LEFT ONE IN APRIL OF 2019 AND THE RIGHT ONE IN JANUARY OF 2021. SERVICE ADVISORS IN THE 2 DEALERSHIPS I DEAL WITH CLAIM THE DO NOT KNOW ANYTHING ABOUT IT. YET A NUMBER OF REPAIR SHOPS ON THE INTERNET KNOW OF THIS PROBLEM IN 2015 TO 2019 YUKON'S BECAUSE THEY REPAIR THEM. FUNNY THAT GM DOES NOT. I SENT THE 1ST ONE OUT AND IT WAS REPAIRED FOR WELL UNDER T... Read more
GMC
SIERRA 1500
(2015) — EXTERIOR LIGHTING
Feb 26, 2021
Incident date: Dec 1, 2020
THE 3RD BRAKE LIGHT ALLOWED RAIN TO ENTER THE CAB OF TRUCK.(GASKET FAILED) HEADLINER, CARPET ON FLOOR, INSULATION ALL RUINED. DIAGNOSED BY A "WATER DOCTOR" AT THE DEALER WHERE TRUCK WAS PURCHASED. THE FLOOR ON THE PASSENGER FRONT WAS SOAKED, HEADLINER IS STAINED. I REMOVED ALL SEATS, CARPET, INSULATION AND THE SMELL IS STILL THERE. CALLED GMC TO TRY TO GET ASSISTANCE ON REPAIRS. TRUCK IS OUT OF FA... Read more
Incident date: Feb 2, 2021
MY HEAD LIGHTS DON'T WORK GOOD AT ALL AND I HAVE GOT STOPPED BY POLICE SEVERAL TIMES AN GOT A TICKET FOR BRIGHT LIGHTING AND STOPPED FOR DRIVING WITH NO LIGHTS ON WHEN I HAD DEM ON BUT THE POLICE COULDN'T EVEN TELL I HAD ANY ON AND I HAVE CALLED CADILLAC ON MANY OCCASIONS AND ALL THEY SAY IS THEY CAN'T FIX THEM UNDER A RECALL THAT I WILL HAVE TO PAY 3000 TO $3500 TO HAVE THEM FIXED, SAID THEY HAVE... Read more
Incident date: Feb 24, 2021
WHILE DRIVING ON INTERSTATE HEADLIGHTS WOULD AUTOMATICALLY CUT OFF , FUSES KEEP BLOWING, GEAR SHIFT LOCKS UP, AND STEERING WHEEL LOCKS UP WHILE DRIVING
Incident date: Jan 3, 2021
WATER FILLS UP IN THE LIFTGATE SECTION OF THE TAIL LIGHT ON BOTH THE RIGHT AND LEFT SIDE.
Incident date: Nov 11, 2020
THE DIM LIGHTS APPEAR NOT TO BE ON WHEN DRIVING AT NIGHT OR EARLY MORNING. I HAVE TO DRIVE WITH MY BRIGHT LIGHTS ON. I THOUGHT THE BULB CASE WAS CLOUDY BUT THAT IS NOT THE SITUATION. THE DIM LIGHTS SIMPLY DO NOT SHINE AS THEY SHOULD. THIS IS VERY DANGEROUS TO MYSELF AND OTHER DRIVERS THAT I APPROACH. I THOUGHT I WAS THE ONLY OWNER OF A NISSAN MAXIMA WITH THIS PROBLEM BUT, I AM NOT. MY FRIEND... Read more
Incident date: Feb 25, 2021
PURCHASED A 2015 CADILLAC SRX 10-9-2020. AFTER DRIVING FOR SEVERAL WEEKS, NOTICED DRIVING AT NIGHT WAS HARD TO SEE, AS LOW BEAM HEADLIGHTS WERE VERY DIM. TOOK TO AN AUTO SHOP WHO INSPECTED AND SUGGESTED HEADLIGHT BULBS BE REPLACED. DROVE A COUPLE OF NIGHTS AND STILL HAD LOW VISIBILITY. TOOK BACK TO AUTO SHOP AND AFTER AN INTENSE INSPECTION, DISCOVERED THE ENTIRE HEADLIGHT ASSEMBLIES NEEDED TO BE R... Read more
Incident date: Feb 10, 2021
MY HEAD LIGHTS WITH ADAPTIVE DRIVE CAUGHT ON FIRE AND BURNED THE WIRES.
Fire
TOYOTA
HIGHLANDER
(2018) — EXTERIOR LIGHTING
Feb 24, 2021
Incident date: Feb 15, 2019
AUTOMATIC HIGH BEAM SYSTEM SHUTS DOWN FOR NO REASON. THIS IS NOT THE NORMAL CYCLING (HIGH BEAMS ON/OFF WHEN TRAFFIC DETECTED) OF THE SYSTEM. ICON INDICATING SYSTEM IS ON DISAPPEARS AND CANNOT GET HIGH BEAMS TO OPERATE. THIS HAPPENS ON DARK STRAIGHT ROADS WITH NO OTHER TRAFFIC AROUND. DEALER STATES THAT THEY CANNOT EXPLAIN WHY THIS HAPPENS BUT THEY WILL NOT ADDRESS THIS ISSUE. TOYOTA HAS REPAIRED T... Read more
Incident date: Feb 14, 2021
KEEP HAVING TO REPLACE HEADLIGHT BULBS AND NOW HEADLIGHTS DON'T WORK AT ALL ! HAD TO DRIVE HOME AT NIGHT WITH ONLY PARKING LIGHTS IN FL KEYS, VERY TERRIFYING AND NOT SAFE AT ALL. PRIOR TO THE LIGHTS NOT WORKING I WOULD HAVE TO REPLACE A BULB AT LEAST EVERY 3 MONTHS, GOT PULLED OVER ONCE BY THE POLICE BECAUSE A HEADLIGHT WAS OUT AND I DIDN'T KNOW IT WAS OUT. I HAD JUST REPLACED IT!
GMC
SIERRA 1500
(2020) — EXTERIOR LIGHTING
Feb 24, 2021
Incident date: Feb 24, 2021
DANGEROUS VISIBILITY HAZARD WHEN BACKING UP VEHICLE AT NIGHT. INFOTAINMENT SCREEN SWITCHES TO "FULL BRIGHTNESS" WHEN BACKUP CAMERA IS ACTIVATED, RESULTING IN BLINDING LIGHT TO DRIVER. DRIVER CAN NOT BACKUP SAFELY WITHOUT PHYSICALLY COVERING THE SCREEN TO REGAIN VISIBILITY. SCREEN BRIGHTNESS REFLECTS OFF ALL 4 WINDOWS, WINDSHIELD AND BACK GLASS. SIDE MIRRORS ARE UNUSABLE IN THIS CONDITION. THER... Read more
Incident date: Jan 3, 2020
THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. HONDA HAD A RECALL, ACURA MAY HAVE USED THE SAME MANUFACTURER. REPLACING BULBS DOES NOT CORRECT THE PROBLEM. APPEARS TO BE SAME PROBLEM AS NHTSA RECALL 14V323000 FOR ACURA ILX. HELP!~ I HAVE APPROX. 88,000 MILES ON VEHICLE AND USE LIGHTS BOTH DAYTIME AND... Read more
Incident date: Feb 24, 2021
PASSENGER BRAKE LIGHT IS INTERMITTENT. CLEARLY ISSUE WITH THE INTERNAL ASSEMBLY.
Incident date: Jan 8, 2021
SEPTEMBER 2020 THE CAR WOULD NOT START AFTER SITTING FOR AWHILE, I RECENTLY HAD REPLACED THE BATTERY. ONCE I GOT THE CAR TO START, WHEN. I SLOWED THE CAR CUT OFF WHILE I WAS ON A BUSY STREET, IT'S NOT THE ALTERNATOR EVERYTHING WAS STILL ON IN THE CAR. THE CHECK ENGINE LIGHT APPEARED BEFORE THE CAR CUT OFF. GOT STARTED AGAIN, WAS ABLE TO DRIVE. I'VE REPLACED FUEL PUMP, CAM SHAFT SENSORS, NEW BATTER... Read more
GMC
SIERRA 1500
(2017) — EXTERIOR LIGHTING
Feb 23, 2021
Incident date: Feb 21, 2021
THE PASSENGER SIDE REAR TURN SIGNAL QUIT OPERATING - THE COST FOR A NEW ONE IS MORE THAN $700