Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,495 complaints — component: EXTERIOR LIGHTING
Incident date: Mar 4, 2021
I HAVE CHANGED MY PASSENGER HEADLIGHT 3 TIMES AND PIGTAIL ONCE AND IT STILL KEEPS GOING OUT CALLED CHEVY THEY KNOW ITS A COMMON PROBLEM BUT CAN'T DO ANYTHING ABOUT IT UNLESS I PAY NOT FAIR TO THE CONSUMER
Incident date: Jan 26, 2021
RECENTLY I HAD A CAR ACCIDENT , MY CAR BREAKS FAILED TO STOP WHEN I WAS DRIVING, MY KIA WAS GIVING ME ALERTS WITH TIRES PRESURES, NEEDS A LT S IDE BRAKE LAMP REPLACED IN MULTIPLE TIMES, BRAKES ROTATORS BEEN CHANGED, SMELL OF BURNT CABLE INSULATION, CAN YOU INVESTIGATE IF IT COULD BE RELATED TO THE RECALLS NKS TWICE,*DT*JB
Crash
1 injured
Incident date: Oct 31, 2020
THE LOW BEAM HEADLIGHTS ARE POOR. NISSAN INSTALL A BRAND NEW SET OF LIGHTS AND I CAN'T SEE BUT 5 FEET IN FRONT OF MY CAR AT NIGHT. THE LIGHT ILLUMINATED IS TERRIBLE. THE HEADLIGHT ASSEMBLY IS THE PROBLEM. THEY KNEW IT BEFORE THEY TOOK MY $130 TO REPLACE WITH LIHGHTS THAT DID ME NO GOOD. I USE HIGH BEAMS MOSTLY.
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. THE CONTACT STATED THAT ONCE PLACING THE VEHICLE INTO PARK AND TURNING OFF THE IGNITION, THE ENGINE WOULD MAKE AN ABNORMAL, CLICKING NOISE AS THE HEADLIGHTS AND BRAKE LIGHTS WOULD CONTINUOUSLY FLICKER. THE CONTACT ALSO STATED THAT ON ONE OCCASION AS THE FAILURE OCCURRED, THE BRAKE MALFUNCTION WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. RECENTLY... Read more
Incident date: Mar 1, 2021
REQUEST RECALL FROM CHRYSLER DODGE DUE TO REAR TRACK LIGHT FAILURE. TRACK LIGHT CONSIST OF 80% OF YOUR REAR NIGHT TIME LIGHTS. ATTACHED TO THE TRACK LIGHT (REAR BACK UP CAMERA AND LICENSE PLATE LIGHT. I'M NOT ABLE TO TRAVEL FREELY AFTER 7:30 PM DUE TO NO LICENSE PLATE LIGHT AND CONSTANT FLICKERING ON/OFF TRACK LIGHT. DOZENS OF YOUTUBE VIDEOS AND DIFFERENT INTERNET BLOGS COMPLAINING OF THE SAME ISS... Read more
Incident date: Mar 9, 2021
DAYTIME RUNNING LIGHTS LED STRIP NOT WORKING OR IT APPEARS TO BLOW OUT
Incident date: Aug 15, 2019
THE LOW OIL INDICATOR LIGHT DOES NOT FUNCTION AT ALL WHEN THE OIL DROPS BELOW NORMAL. THE ENGINE USES AN EXCESSIVE AMOUNT OF OIL FOR NORMAL USES. MY VEHICLE GOES THROUGH ABOUT 5 QUARTS OF OIL A MONTH IF NOT MORE AND THE VEHICLE IS NOT LEAKING ANY OIL AT ALL. MY VEHICLE HAS BEEN INSPECTED FOR LEAKING. MY VEHICLE HAS STALLED OUT AT BUSY TRAFFIC LIGHTS, INTERSECTIONS AND HAS NOT STARTED DUE TO OIL IS... Read more
Incident date: Feb 21, 2021
THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000 MILES OF THE MILES THATS IN THE RECALL SYSTEM, COULDN'T IMAGINE IF THAT SITUATION HAPPENED WHILE I ... Read more
Incident date: Mar 6, 2021
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR BRAKE LIGHTS WERE INOPERABLE. THE CONTACT DETERMINED THAT THE FAILURE WAS INTERMITTENT BY TAPPING ON THE LIGHT HOUSING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BEN MYNATT BUICK LOCATED AT 289 CONCORD PKWY S, CONCORD, NC 28027 WAS NOTIFIED OF THE FAILURE.... Read more
Incident date: Feb 3, 2021
SINCE LAST YEAR, I'VE BEEN HAVING FREQUENT(6-8WEEKS) ISSUES WITH THIS CAR ALL CENTRAL TOUCHSCREEN RELATED. IT STARTED SMALL BUT KEEPS GETTING BIGGER AND BIGGER. I DON'T DRIVE MUCH SINCE COVID AND I THINK IF THAT WASN'T THE CASE THE ISSUE WOULD'VE BEEN UNBEARABLE. LAST NOVEMBER IT WAS JUST THE SCREEN SHUTTING DOWN WHILE DRIVING. THIS JAN/FEB THE ISSUE WORSENED WHERE THE SCREEN/LIGHTS ACTED LIKE THE... Read more
Incident date: Mar 9, 2021
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Incident date: Mar 9, 2021
TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE SCREEN WENT BLACK OCCASIONALLY WHILE DRIVING OR STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER HOWEVER, THE TECHNIC... Read more
Incident date: Mar 9, 2021
I AM CONSTANTLY CHANGING OUT MY BRAKE LIGHTS/ TAIL LIGHTS. AS SOON AS I REPLACE THEM., THEY GO OUT. MY BRAKE LIGHTS MAY WORK BUT MY TAIL LIGHTS WILL NOT. I'M AFRAID TO DRIVE AT NIGHT FOR FEAR OF NOT KNOWING IF I HAVE BRAKE LIGHTS OR NOT.
Incident date: May 25, 2016
LOW BEAM HEADLIGHTS ARE VERY DIM. HONESTLY I CAN'T REMEMBER IF THEY WERE EVER GOOD WHEN I BOUGHT THE CAR BRAN NEW. NO MATTER WHAT LIGHT BULB I PUT IN THERE DOESN'T MAKE A DIFFERENCE THEY ARE DIM.
Incident date: Mar 9, 2021
ON A NUMBER OF OCCASIONS, BOTH HEADLIGHTS ON MY 2014 KIA SORENTO HAVE GONE OUT AT THE SAME TIME. USUALLY IF I OPEN THE HEADLIGHT HOUSING AND TWIST THE LIGHT PLUG THIS WILL CAUSE THE LIGHT TO WORK. BUT OTHER TIMES ONE OF THE TWO LIGHTS WILL BE BURNT OUT. THE ISSUE IS BOTH LIGHTS GO OUT AT THE SAME TIME. I HAVE BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP BUT THEY COULD FIND NOTHING WRONG.
Incident date: Apr 9, 2019
VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER ... Read more
Incident date: Feb 22, 2021
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TURN SIGNAL LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TAYLOR MTR CO-WAYNESVILLE (524 RUSS AVE, WAYNESVILLE, NC 28786) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MOISTURE ENTERED THE HEADLAMP HOUSING CAUSING DAMAGE TO THE BULB AND TURN SIGNAL LAMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWA... Read more
Incident date: May 11, 2019
THE LOW BEAM HEADLIGHTS ARE SO DIM THAT I CANNOT SEE WITHOUT HIGH BEAMS ON. I ALMOST CRASHED ON A WINDING ROAD WHEN SWITCHING TO LOW BEAMS BECAUSE OF ON COMING TRAFFIC. I BOUGHT NEW BULBS AND STILL NO GOOD. DID NOT DRIVE AT NIGHT FOR 6 MONTHS BEFORE PURCHASING FOG LIGHTS TO ASSIST LOW BEAMS. GM SHOULD HAVE A RECALL BEFORE SOMEONE ELSE LOOSES THEIR LIFE LIKE THE REPORTED LAW SUITE IN FLORIDA.
Incident date: Oct 2, 2020
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION A... Read more
Incident date: Nov 1, 2020
THE REGULAR HEADLIGHTS (NOT HIGH BEAMS) ARE SO DIM THAT IT MAKES IT VERY DIFFICULT TO SEE AT NIGHT. IN LOW LIGHT AREAS (CITY STREETS) I HAVE BUMPED THE CURB BECAUSE I COULD NOT SEE IT AND WHEN TURNING IN LOW LIT INTERSECTIONS, I AM UNABLE TO SEE WHERE THE LANES ARE, MAKING IT VERY DIFFICULT TO SAFELY TURN. I HAVE CLEANED THE OUTER PART OF THE HEADLIGHT AND REPLACED THE LIGHTS WITH NO IMPROVEMENT.
Incident date: Mar 5, 2021
WHILE DRIVING MY JEEP WOULD JUST SHUT OFF. I WOULD HAVE TO RESTART IT AND IT WOULD SHUT OFF AGAIN, SOMETIMES AT HIGH SPEEDS.
Incident date: Mar 6, 2021
MY CAR ROLLS BACK OUT OF GEAR. TRANSMISSION DRAGGING. ELECTRIC PROBLEM WI LIGHTS. SLIPPING OUT OF GEAR
JEEP
GRAND CHEROKEE
(2014) — EXTERIOR LIGHTING
Mar 7, 2021
Incident date: Jan 12, 2021
MY JEEP LEFT HEADLIGHT AND RIGHT IS FILLING UP WITH WATER AND IT IS NOT DRAINING. THE RIGHT WILL DRAIN WHEN IT FEELS LIKE IT BUT THE LEFT HEADLAMP ASSEMBLY HAS WATER IN IT FOR MONTHS NOW AND ITS NOT GOING ANYWHERE. THIS SHOULD NOT BE HAPPENING AND IS A DEFECT. ANYTIME IT RAINS IT HAPPENS. I CAN BE DRIVING OR MY JEEP SITTING STILL.
Incident date: Mar 6, 2021
WAS WARNED BY OTHER DRIVERS THAT MY TAIL LIGHTS WERE OUT SEVERAL TIMES. CLOCK AND SAVED RADIO STATIONS WENT OUT AND NOW BROUGHT THE CAR IN FOR YEARLY INSPECTION AND MAJOR OIL LEAK FROM GASKET. 16,000 MILES ON THIS CAR. NEVER HAVE I HAD SO MANY PROBLEMS.
Incident date: Mar 6, 2021
I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!
Incident date: Mar 5, 2021
WHEN I START THE CAR, THE WARNING LIGHT FOR THE DAYTIME RUNNING LIGHT CAME ON. WHEN I CHECKED THE LIGHT IT WAS OUT. THIS HAPPENED AROUND 30000 MILES. AT ABOUT 31000 THE BACKUP LIGHT WARNING LIGHT OUT CAME ON. I WAS UNABLE TO CHECK THE ACCURACY OF THIS. A FEW MONTHS LATER (MOST OF THE TIME THE CAR IS GARAGES AND ONLY GOES ON ROAD TRIPS) THE WARNING LIGHTS STOPPED COMING ON. WHEN I TOOK IT TO ... Read more
DODGE
CHALLENGER
(2016) — EXTERIOR LIGHTING
Mar 6, 2021
Incident date: Mar 1, 2000
WHEN BRAKING MY HEADLIGHTS WILL GO ON AND OFF RANDOMLY FOR 5 SECONDS AND COME BACK ON. NOTE THIS ISN'T THE HID HEADLAMPS THIS IS THE HALOGEN HEADLAMPS.
Incident date: Jan 25, 2021
MY PASSENGER SIDE HEADLIGHT KEEPS GOING OUT. I HAVE REPLACED IT ALMOST A DOZEN TIMES. BRAKE LIGHTS HAVE WENT OUT TWICE WITHIN A YEAR.
Incident date: Feb 4, 2021
MY VEHICLE & MANY MANY MORE ARE EFFECTED WITH THE DAYTIME DRIVING LIGHTS THAT COME ON WHEN VEHICLE IS PUT IN GEAR. GREAT IDEA, BUT NO TAILLIGHTS EVER COME ON. I HAVE ALMOST RUN INTO MULTIPLE VEHICLES IN FOGGY CONDITIONS. IT ALSO HAS A NEGATIVE PURPOSE IN SNOW & RAIN. CAN'T BELIEVE THIS HAS NOT BEEN BROUGHT TO YOUR ATTENTION BEFORE THIS.
Incident date: Jan 30, 2021
AN ELECTRICAL SHORT OR OPEN CIRCUIT CAN CAUSE A FAULT IN THE GENUINE TOYOTA TRAILER TOWING WIRE HARNESS CONVERTER WHICH CAN CAUSE A FAILURE OF THE CONVERTER, AND IF A TRAILER IS BEING TOWED AT THE TIME, NON OPERATION OF THE TRAILER LIGHTS, IN LIMITED CASES, THE CONVERTER HOUSING COULD BECOME HEAT DEFORMED,,,, THERE IS A POSSIBILITY THIS FAULT MAY CAUSE CHECK ENGINE LIGHT TO ACTIVATE,,,,, THIS SIT... Read more
FORD
EXPEDITION
(2018) — EXTERIOR LIGHTING
Mar 5, 2021
Incident date: Jul 1, 2020
UNDER WARRANTY, MOISTURE WAS PRESENT IN ALL THE REAR BRAKE LIGHTS. THE UPPER (THIRD) BRAKE LIGHT HAD THE MOST CONDENSATION. AN AUTHORIZED FORD DEALER REVIEWED THE ISSUE AND ADVISED FORD DOES NOT COVER MOISTURE WITHIN A LIGHT AS THE MOISTURE WILL DISSIPATE OVER TIME. I ADVISED THE UPPER BRAKE LIGHT WAS NEVER DRY, THEY INSISTED WARRANTY WOULD NOT COVER THE ISSUE. I COULD REPLACE THE LIGHT, I RECEIVE... Read more
Incident date: Mar 1, 2021
WHEN I TURN ON MY RIGHT TURN SIGNAL MY HIGH BEAMS COME ON. THIS IS A NOT ONLY A SAFETY ISSUE BUT ALSO CAUSES ROAD RAGE ISSUES
Incident date: Oct 1, 2020
REAR CAMERA, RADIO AND USB STOPPED WORKING 10/020
Incident date: Mar 4, 2021
WHEN ACTIVATING THE TURN SIGNAL, PARTICULARLY WHEN TURNING LEFT, IT IS VERY EASY TO INADVERTENTLY TURN OFF ALL EXTERIOR LIGHTS. IF TOO MUCH FORCE OR A "SLAPPING" MOTION IS USED, THE SWITCH CAN EASILY ROTATE TO OFF, WHILE DRIVING.
Incident date: May 1, 2017
WHETHER IT RAINS OR I GET MY THE VEHICLE WASHED, WATER COLLECTS IN BOTH SIDES OF THE TAIL LIGHT AND SHORTS THE LED OUT. THIS POSES A RISK OF NIGHT TIME REAR-END COLLISIONS IF THE ENTIRE LIGHT SHORTS OUT WHICH I AM AFRAID IT MAY EVENTUALLY. THE COST IS OVER $1000 TO REPLACE IT BECAUSE IT IS ONE, BIG ASSEMBLY WHICH HOUSES BOTH THE LEFT AND RIGHT LIGHTS AND ALSO THE BACKUP CAMERA.
Incident date: Mar 23, 2019
FOG LIGHTS HAVE WHAT APPEAR TO BE BURN MARKS ON THE INSIDE OF THE LENS. THIS PROBLEM APPEARED WHEN STUCK IN TRAFFIC AFTER ABOUT 1 HOUR. NEXT, THE DASHBOARD SEEMS TO HAVE ACTUALLY MELTED AND BECOME EXTREMELY STICKY AND HAS ALSO STARTED TO CRACK. FINALLY, WHENEVER IT RAINS, WATER LEAKS INTO THE CABIN ON THE PASSENGER SIDE. I LOOKED AT WHAT I COULD AND THE SUNROOF DRAIN HOSE APPEARS TO BE INTACT AS... Read more
Incident date: May 1, 2016
THE LOW BEAM HEADLIGHTS HAVE DECREASED IN BRIGHTNESS AFTER APPROX CAR BEING 4-5 YEARS OLD & TODAY ARE PRACTICALLY NON EXISTENT. DEC 2019 I HAD TO HAVE HEADLIGHTS REPLACED WITH A HALOGEN SET OF LIGHTS BECAUSE NEW HEADLIGHT BULB DID NOTHING TO INCREASE VISIBILITY AT NIGHT. I'VE HAD TO RUN HEADLIGHTS ON LOW BEAM & FOG LIGHTS FOR A FEW YEARS TO HAVE VERY LOW VISIBILITY. AT THIS TIME THE HEADLIGHTS ... Read more
Incident date: Mar 1, 2021
MY HEADLIGHTS ARE SERIOUSLY DIM AND THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. I HAVE ALMOST HIT A PERSON CROSSING A STREET THAT UNDER NORMAL LIGHTING I WOULD HAVE SEEN. THIS ISSUE IS KNOWN BY GM BUT THEY WONT RECALL. YOU CAN CHANGE BULBS BUT IT DOESNT HELP. IT TAKES REPLACING THE ENTIRE ASSEMBLY WITH AFTER MARKET PARTS BECAUSE GM PARTS ARE FAULTY. THIS IS EXTREMELY COSTLY AND REQUIRES THE FRONT ... Read more
Incident date: Feb 15, 2021
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Incident date: Feb 22, 2021
WHILE MY WIFE WAS DRIVING THE DURANGO THE BATTERY LIGHT CAME ON. SOON AFTER THE BATTERY LIGHT CAME ON EVERYTHING SHUT OFF. WEREN'T ABLE TO START IT OR DO ANYTHING. CHECKED TO SEE IF MY VEHICLE WAS ONE WITH AN ALTERNATOR RECALL AND IT ISN'T. REPLACED THE ALTERNATOR TWICE A NEW BATTERY AND STILL CAN'T DRIVE THE VEHICLE BECAUSE THE PUT THE VOLTAGE REGULATOR IN THE PCM AND I GUESS WHEN IT ALL SHUT DOW... Read more
Incident date: Feb 26, 2021
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING. HIGH BEAMS WORKED FINE.
Incident date: Mar 3, 2021
I BOUGHT THE VEHICLE AND REALIZED WHEN I WAS SOLD THE VEHICLE THE PASSENGER AIRBAG OFF INDICATOR WAS ON BUT I THOUGHT IT WOULD BE A QUICK CONNECTION ERROR. THE FRONT DRIVER SIDE HEADLIGHT IS VERY DIM AND DOES NOT ILLUMINATE WELL. I CONTACTED CROWN DODGE OF FAYETTEVILLE AND THEY TOLD ME THEY CAN'T DO ANYTHING. THIS WAS A LITTLE OVER A MONTH AFTER BECAUSE LIFE HAPPENS AND I WORK WITH THE MILITARY. I... Read more
Incident date: Jan 16, 2021
THE HEADLIGHTS WILL GO OFF NO MATTER IF THE SWITCH IS ON AUTO OR NORMAL ON. THE LIGHTS CUT OFF WHILE DRIVING, IT HAPPENS ON THE STREET, HIGHWAY, AND EVEN IF THE CAR ISN'T MOVING. IT STARTED ABOUT A MONTH AGO. THERE HASN'T BEEN ANY DAMAGE OR WRECKS TO MY CAR.
Incident date: Mar 4, 2021
ON MARCH 3, 2021, I WAS DRIVING HOME AT NIGHT WHEN MY HEADLIGHTS STOPPED WORKING UNEXPECTEDLY AND SUDDENLY. SOME ROADS HAVE NO OR INADEQUATE STREET LIGHTS AS WELL AS NO SHOULDER FOR PULLING OVER WHICH MAKES IT AT ONCE IMPOSSIBLE TO STOP DRIVING AND DANGEROUS TO CONTINUE DRIVING. THE LOCAL INFINITI DEALERSHIP COULD PROVIDE NO EXPLANATION FOR WHY THE HEADLIGHTS STOPPED WORKING.
Incident date: Jun 3, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED HE WAS PARKING THE VEHICLE AND THE WARNING LIGHT ILLUMINATED WITH A MESSAGE TO SHIFT TO PARK. THE CONTACT THEN SHIFTED THE VEHICLE BACK INTO DRIVE AND BACK INTO PARK YET THE ERROR MESSAGE STATED SHIFT TO PARK. THE CONTACT STATED HE TRIED TO TURN THE VEHICLE OFF AND THE ENGINE SHUT-OFF HOWEVER, THE HEADLIGHTS, INTERIOR LIGHTS, AND THE... Read more
Incident date: Sep 1, 2016
THERE IS WATER GETTING INTO THE LIGHTS IN MAKING THEM [XXX] AND NOT WORK VERY HARD TO SEE AT NIGHT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Mar 1, 2020
MY HEADLIGHTS KEEP BLOWING OUT. I HAVE BEEN CHANGING THEM EVERY 2-4 MONTHS FOR THE PAST YEAR. THEY SUGGESTED I CHECK FOR RECALLS AND NOTHING. THIS COULD BE VERY DANGEROUS AND BUYING HEADLIGHTS EVERY 2-4 MONTHS GETS EXPENSIVE
MERCEDES-BENZ
GLE300D
(2016) — EXTERIOR LIGHTING
Mar 3, 2021
Incident date: Feb 20, 2021
WHILE DRIVING AT NIGHT THE VEHICLE HEADLIGHTS ARE VERY DIM. ON A DESERTED ROAD SUCH AS THE ROAD THROUGH DENALI NATIONAL PARK VISIBILITY IS APPROXIMATELY 40 TO 50 FT. AT NIGHT. ALSO BECAUSE OF THE NATURE I IF THE BEAM SEEING MORE THAN 15FT. IN FOG OR SNOW IS EXTREMELY IMPEDED. THE BEAM CREATES A HALO STARTING AT 15FT. FROM VEHICLE THAT REFLECTS IN THE FOG AND CREATES AN OPTICAL ILLUSION.
Incident date: Aug 1, 2020
WHILE DRIVING AND PARKED THE HEADLIGHTS WILL TURN OFF WHEN THE LEFT BLINKER IS USED. HEADLIGHTS WILL ALSO FLICKER AND THEN THE HIGH BEAMS WILL TURN ON RANDOMLY. OTHER TIMES THE LIGHTS WILL COMPLETELY TURN OFF INSIDE AND OUTSIDE THE CAR. SINCE THIS STARTED MY BATTERY HAS DRAINED ON 3 SEPARATE OCCASIONS REQUIRING ROADSIDE ASSISTANCE.
Incident date: Mar 3, 2021
I HAVE TWO FORD TRUCKS AND BOTH HAVE INSTRUMENT PANELS THAT ARE IMPOSSIBLE TO READ IN DAYLIGHT EXCEPT FOR THE SPEEDOMETERS. THEY BOTH HAVE THE DASH LIGHTS TURNED UP AS BRIGHT AS THEY WILL GO. NOT BEING ABLE TO READ MY INSTRUMENT PANEL GAUGES IS A DANGER FOR MULTIPLE REASONS.