Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 42,929 complaints - component: EXTERIOR LIGHTING
JEEP
GRAND CHEROKEE
(2018) - EXTERIOR LIGHTING
Mar 30, 2026
Incident date: Mar 30, 2026
There are 2 recalls on my 2023 Toyota Tunda, one was filed on 5/25/25 (approaching a year ago) and the other was filed on 11/6/25 and there is no remedy yet on either one of these issues. The 11/6/25 recall, on my notice they stated the remedy would be ready at the end of January or early February and there is no remedy yet. The other one from May is approaching a year from the notice. I am co... Read more
Incident date: Mar 11, 2026
While driving the car looses all dashboard lights, brake lights, blinkers. The motor stays running and it has a check starter system message. Has done it several times in the 2 weeks we have owned it. Seems to only occur when it is hot outside. It is very unsafe to loose break lights, blinkers, and all info on dash while driving with no warning. It gives a pull over immediately message right... Read more
Incident date: May 25, 2025
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition... Read more
Incident date: Mar 29, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealers confirmed that parts were unavailable. The dealer informed the contact that the ... Read more
Incident date: Feb 14, 2026
the rear lights do not function they quit working and there is no parking lights tail lights brake lights
Incident date: Jan 6, 2026
Cluster went black when driving the truck. It came back a few minutes later after re-starting the engine. It seems there is a recall issued in Dec/2025, but my truck is not included on the list of suspect VIN numbers.
TOYOTA
COROLLA CROSS
(2026) - EXTERIOR LIGHTING
Mar 30, 2026
Incident date: Mar 30, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair were on back order. The contact was then placed on a waiting list. The contact stated that the ma... Read more
Incident date: Mar 20, 2026
I am reporting a safety concern involving a 2019 Chevrolet Malibu. The vehicle was previously involved in accidents prior to my purchase and had known mechanical issues, including a gear shifting problem that was not properly repaired. In February 2024, while the vehicle was insured under Ocean Harbor Casualty Insurance Company, it sustained a significant front-end collision impacting the driver ... Read more
Crash
Incident date: Feb 1, 2026
Vehicle runs low of engine oil quickly. I've gotten oil changes by dealer and always explain i have to purchase oil every 3 weeks to top off. Was told its a leak but I never see oil on the ground where I park.Its been like this since I've purchased the vehicle. The headlights are not bright no matter if i change the bulb or the actual headlight
PRINX
HICOUNTRY M/T HM1
(9999) - EXTERIOR LIGHTING
Mar 29, 2026
Incident date: Nov 13, 2025
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine r... Read more
Incident date: Mar 29, 2026
There are two issues with the headlights as it relates to the instrument panel and controls. First, the symbol on the instrument panel is the same for both headlights and running lights. This means at dusk, I cannot know whether my auto-headlights have turned or if I need to override the auto-feature to turn them on manually. Second, the headlight controls are buried in a menu, hidden behind the... Read more
Incident date: Mar 28, 2026
On November 28, 2025, my 2025 Volvo EX90 displayed a headlight warning message on the dashboard and the headlights failed to function properly while parked and after starting the engine. The defect temporarily resolved but recurred on December 5, 2025. A headlight defect that is not immediately apparent to the driver poses a serious safety risk before or during nighttime driving. The symptoms are ... Read more
Incident date: Mar 27, 2026
Vehicle is subject to two active safety recalls, both listed as “remedy not available.” One recall involves a potential engine defect related to manufacturing debris, which may result in engine damage and sudden loss of motive power. Manufacturer recall documentation indicates this condition may increase the risk of a stall, particularly under sustained load such as towing or highway operatio... Read more
Incident date: Mar 16, 2026
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving ... Read more
Incident date: Mar 26, 2026
Vehicle lights turned off while driving home with my family. Pulling over and turning off and on the car reset the problem. When lights turned off I received a warning light identifying a faulty right headlight and faulty left headlight. No accident and vehicle is currently outside manufacture warranty.
Incident date: Mar 11, 2026
Auto high beams are not working
Incident date: Sep 1, 2025
Both Front headlamp assemblies broken hi beam mechanism. My cars headlights burn out every couple months and the bright lights will not work. I took to a Hyundai dealership on 03/28/2026 who told me it would be $5,333.30 to fix. I have done nothing to cause this electrical problem on both headlamps and when searching the internet; this issue seems to be a big problem on this vehicle year. This is ... Read more
Incident date: Dec 17, 2025
Daytime running lights are failing.
Incident date: Mar 21, 2026
I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.
NISSAN
PATHFINDER
(2014) - EXTERIOR LIGHTING
Mar 27, 2026
Incident date: Jan 15, 2026
Component: Exterior Lighting / Headlamps Vehicle: 2021 Genesis GV80 VIN: [XXX] Mileage at Failure: 77,000 Complaint: The front left headlamp on my 2021 Genesis GV80 failed completely after visible moisture and condensation accumulated inside the lamp housing for approximately one week. There was no impact, damage, or tampering. The Genesis service center inspected the vehicle and confirmed the... Read more
Incident date: Sep 19, 2024
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that... Read more
Incident date: Mar 23, 2026
The engine. I’m told my engine is not part of the recall but makes an extremely loud sound on start up. Been to dealer just for them to say the vehicle is not part of the recall. Recently called roadside assistance because the vehicle shut off in the middle of traffic. Took it back to dealer, Nothing they can do, just keep bringing it back! Now warranty has expired & sound is getting worse
Incident date: Mar 23, 2026
Headlights are extremely dim even when replaced with new bulbs. Issue has progressively worsened over years. Vehicle is unsafe to drive in the dark. Was informed I need new headlights housings from my local mechanic due to internal reflector failure.
Incident date: Feb 22, 2026
Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue
Incident date: Mar 12, 2026
The low beam headlights are useless for night driving. The operator is required to run high beam during any night time or low light operation. This creates a safety issue for both the operator and any incoming vehicles.
Incident date: Mar 17, 2026
Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.
Incident date: Jun 30, 2025
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a 24-foot trailer was identified as a 48-foot trailer, which caused ... Read more
Incident date: Jun 26, 2025
headlight fan motor went out in both lights in under 3 years
Incident date: Mar 25, 2026
I was driving at night when I got a headlight system error message on my instrument panel and I noticed my driver side headlight was not on. A few seconds later the light came back on and a minute or so later it went off again and came back on and I got the error message again. It came back on and has worked pretty much since but I have seen it flickering at night on a few occasions. The next da... Read more
Incident date: Mar 23, 2026
Yes, that case number would be 91762225 (With GM). You are most welcome. Thank you for contacting Chevrolet Customer Assistance and have a nice day! Please don’t hesitate to reach out if you need anything else. VIN1GKS2HKC8FR165487 Special Coverage Adjustment N182180270 Tail Lamps Inoperative Having issues described by NTSA and vehicle has 62,000 miles but falls after the expiration date. I con... Read more
LINCOLN
CONTINENTAL
(2018) - EXTERIOR LIGHTING
Mar 25, 2026
Incident date: Mar 12, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ... Read more
Incident date: Nov 20, 2025
I have an accident-free 2019 Macan S with 40k miles. Recently my passenger side headlight went out, so I took it to the auto repair shop I use (they specialize in German cars). The passenger side light assembly has been deemed faulty, and I am still driving without a headlight -- concerning for safety reasons as well as for possible ticketing. After reading online, I see many Macan/Cayenne owner... Read more
Incident date: Mar 14, 2026
Daytime and night time running lights turn off and on randomly with brights engaging random as well. Turn signals not operating but intermittently and wipers not turning on intermittently. This Started in Nov 2025. First time dealership could get it in was Jan 2026, stated Multifunction switch was bad and covered under warranty, now not covered after getting it in 3.5 months later. Due to the this... Read more
Incident date: Mar 25, 2026
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told... Read more
Incident date: Mar 25, 2026
The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made a... Read more
GMC
SIERRA 1500
(2024) - EXTERIOR LIGHTING
Mar 25, 2026
Incident date: Mar 24, 2026
The contact owns a 2018 Jeep Compass. The contact stated that while receiving an oil change, the contact was informed that the passenger’s side headlight failed to operate. The contact attempted to replace the light bulb; however, the headlight failed to illuminate. The original light bulb was reinstalled. The contact stated that the START/STOP system failed to restart the vehicle after an idle ... Read more
Incident date: Mar 14, 2026
The contact owns a 2026 Ram 3500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called a dealer while traveling in Braunfels, Texas, and asked about parts avai... Read more
Incident date: Mar 21, 2026
The headlights somehow gets condensation/moisture inside of them and when this happens it makes the turning signal faulty and not work properly. A notification pops up in the vehicle that says “check turn signal” and the turing signal does not flash properly. This has happened to my vehicle and I am part of a Facebook group and many of us G70 owners are having the same issue. The dealerships a... Read more
Incident date: May 1, 2025
This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring. The vehicle initially presented with a malfunctioning backup camera, including unclear or distorted image quality, which affects rear visibility and safe operation while reversing. The vehicle was taken to authorized dealerships for repair on multiple occas... Read more
CHEVROLET
SILVERADO 1500
(2023) - EXTERIOR LIGHTING
Mar 24, 2026
Incident date: Mar 3, 2026
I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction... Read more
Incident date: Mar 3, 2026
Head light Low beam on passenger side failed and no longer works
Incident date: May 1, 2025
I owned a 2018 Honda Accord,i got it new from the dealership so im the only owner of this vehicle. my headlights keep building condensations prematurely causing them to fail . I have already replaced multple headlights because of this . also when the bulbs go out honda made it where the bulbs can not be replaced at all. these headlights cost close to $1000 each plus 500 in labor to installed. ther... Read more
Incident date: Mar 17, 2026
There is an electrical malfunction which causes all of the electrical components to flash on/off, glitch. This has occured while driving but primarily when the vehicle is parked and unattended. I’m afraid it can short and cause a fire. The vehicle will turn istelf on and off repeatedly and rapidly while unattended. This has been going on for 2 years with our vehicle and not under warranty.
Incident date: Mar 13, 2026
The contact owns a 2025 Ram 2500. The contact stated that while driving with a trailer hitched to the vehicle, the manual brake controller flashed an unknown error message on the instrument panel. Due to the failure, the tires on the trailer locked up and failed to operate as needed. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); howev... Read more
Incident date: Mar 23, 2026
The contact owns a 2023 Ford Maverick. The contact stated that while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. In addition, the message “Brake Light Failure” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts ... Read more
HYUNDAI
SANTA FE HYBRID
(2025) - EXTERIOR LIGHTING
Mar 23, 2026
Incident date: Mar 23, 2026
My 2024 Toyota Tundra Platinum (VIN [XXX] ) had multiple times where I had delayed throttle response which created close call of accident while turning. I researched my VIN and it is subject to Safety Recall 25TA14 for V35A engine stall due to manufacturing machining debris causing main bearing failure. Toyota has issued this recall but NO repair remedy is currently available. The authorized dea... Read more
Incident date: Feb 10, 2026
Front passenger headlight assembly is defective with less than 200 miles on vehicle. The defect is allowing excessive condensation in assembly and fogging up headlight brightness and assuming will eventually cause bulbs to prematurely burn out. This in my opinion is a safety concern and issue . Also seems like there is a shortage of the defective headlight assembly.
Incident date: Mar 18, 2026
The rear backup camera on my 2019 Ford Mustang intermittently stops working. At times the screen shows a blue screen or displays a “backup camera not available” message. The issue comes and goes without warning. This creates a safety concern when reversing, as visibility is reduced and the camera cannot be relied upon. The problem appears to be electrical and is not consistently functioning.
Incident date: Mar 23, 2026
This is ongoing from the purchase of the car. 1) Infotainment computer screen daytime illumination is so dark as to be a major safety issue as it causes too much time looking away from the road to operate the system. If you wear sunglasses you cannot see the screen at all. The dealer says nothing can be done to improve the problem. 2) Right rear tail light stopped working after 500 miles. Replace... Read more
Incident date: Mar 21, 2026
While towing a loaded horse trailer, I received a red "trailer brake" warning light on the instrument cluster indicating that the trailer brakes were no longer connected. I confirmed that the trailer brakes were not working by attempting to activate them manually with the trailer brake controller. There was no response from the controller and no brakes on the trailer functioned. Within about 3-4 m... Read more