Consumer Safety Complaints

Incident date: Nov 12, 2022

The headlights on my car are very dim, impeding my ability to see the road at night. I sometimes resort to using my high beams when there is no oncoming traffic. I am afraid I will not see an obstacle in the road. I noticed this problem several years ago and told the service department at the dealership about it. They suggested that they clean a film off of the headlights, which they did and it te... Read more

Incident date: Jan 6, 2025

The headlights continously and irregularly flicker between high and low beam while driving at night. I have no control over it and cannot turn off the high beams when they activate. This is highly annoying to drivers ahead me, as they believe I am trying to get their attention (or be obnoxious). In these times and the legalization of open carry weapons in the state of Florida, this can be highly d... Read more

Incident date: Dec 1, 2024

The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the f... Read more

Incident date: Apr 18, 2024

The contact owns a 2026 GMC Sierra 3500 used to haul a 2022 Grand Design Momentum RV. The contact stated while driving approximately 70 MPH, the interior bedroom cabinets shifted and were rubbing against the wall. On another occasion while driving at an undisclosed speed, the contact pulled over and noticed that the 8-inch gap between the RV and the bed of the vehicle was no longer there and the R... Read more

Incident date: Sep 8, 2025

The right rear taillight assembly fell out while driving on an interstate. No apparent reason

Incident date: Sep 12, 2025

This reports night-time driving experiences, during which the front left LED headlight projects/creates fixed black “shadow” images onto the roadway in front of the car, partially obscuring the driver’s far left field of view of the roadway. Despite adjustments of the front left headlight by dealer technicians, the left headlight “shadows”, while lessened, are still projected onto the r... Read more

Incident date: Oct 3, 2025

Vehicle battery drains significantly after being charged, passenger wiper will not work impairing visibility, back up camera blurs and fails, bright lights would not turn on, I was in a huge rain storm unable to see. Inability to use level 3 charger is disallowing me to be able to use vehicle due to amount of time to charge and battery drain has caused me to be broken down requiring a tow twice du... Read more

Incident date: Sep 30, 2025

My headlight are severely oxidized and are cracking. It makes it very hard to see at night. I took it to a repair shop and they could not get the headlight anywhere but from the dealer which are to expensive. I’m a student and can’t afford what they charge for new ones.

Incident date: Dec 9, 2025

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repair were not yet available. The contact stated that the vehicle registration was scheduled for renewal in January 2026; however, the renewal might not be approved with open recalls. The m... Read more

Incident date: Dec 6, 2025

I was driving my vehicle when all of a sudden my passenger side headlight went out. I initially thought it was a light bulb I needed to fix. I turned the vehicle on after a few hours and the light was working again, but on occasion the light randomly turns off while I am driving. I looked online how to fix it and found multiple people with same issue and condensation build up which mine has witho... Read more

Incident date: Dec 1, 2025

The driver's side Daylight Running Light (DRL) is out and there is not a bulb to repair this, it's a $2000+ repair per the dealership and it's 4 years old with 80,000 miles on it. This needs to be a recall. These lights should last way more than 4 years.

Incident date: Dec 15, 2023

I have a 2017 Q7 with the "front right side marker light defective" warning THAT POP OUT ONLY WHEN THE LIGHT AUTOMATICALLY TURN ON but the lights are actually functional. Yet the local Audi still wants to charge me 5.3k to fix it. The warning only happens at night. I've asked the shop for clarification on how it was deemed inop. since it looks like it's working to me. I see a lot of posts in for... Read more

Incident date: Dec 2, 2025

📝 Complaint: 2014 Cadillac SRX Dim Headlights Subject: URGENT SAFETY HAZARD AND DEFECT: Severely Dim Headlights on 2014 Cadillac SRX (Affecting 2010-2016 Model Years) – Failure to Act Despite Class Action and NHTSA Complaints Vehicle Information: * Year: 2014 * Make: Cadillac * Model: SRX * VIN [XXX] 4 * Owner/Complainant [XXX] r * Contact [XXX] [XXX] m 1. The Defect and Safety Hazar... Read more

Crash

Incident date: Mar 1, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? -I have received a "Check Brake Light" warning several times now, even after replacing the bulbs. I have replaced them twice now in the past 6 months and the issue persists. I believe it to be a faulty sensor or something similar. Yes, it is available to inspect upon request. How was your safety or ... Read more

Incident date: Dec 8, 2025

I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and th... Read more

Incident date: Oct 11, 2025

My issue is with the volume of the turn signal. when you are driving you cannot hear it.On the highway you have no idea that it is on. I almost was in an accident when I was unaware it was on and someone pulled out in front of me Talked with the dealer that stated all 2024 Escapes are they way. It is very unsafe

Incident date: Dec 8, 2025

The centered high mounted brake light overheated during normal vehicle operation. The plastic bulb socket and housing melted, causing the bulb to dislodge and fall into the interior of the vehicle. The bulb was extremely hot and burned holes through an interior fabric item that was stored in the rear cargo area for less than 15 minutes. There was no collision or modification involved. This created... Read more

Incident date: Dec 6, 2025

Notice significant rust or corrosion on my 2010 Subaru Legacy, especially on the subframe. Had it professional inspected and confirmed on December 6, 2025 because it was making a squeaky noise when I applied the brakes. I purchased this vehicle 02/15/20 used, was not told about corrosion. Bought vehicle at Maxon Buick GMC in Union, New Jersey. Also,my headlight bulbs keeps going out every year sin... Read more

Incident date: Dec 4, 2025

Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving.

Incident date: Dec 1, 2025

Subject: RECALL VIOLATION: Kia on the Boulevard (Philadelphia) - Refused Remedy, Charged $199, Returned Unsafe Vehicle Vehicle Information: [Year] Kia Optima Hybrid Dealership Name: Kia on the Boulevard Dealership Address: 11295 Roosevelt Blvd, Philadelphia, PA 19154 Complaint Description: 1. The Safety Incident: While operating the vehicle, I experienced a catastrophic engine failure. Thick sm... Read more

Incident date: Dec 1, 2025

While driving on the interstate in light snow and mostly clear and semi dry roads, ice accumulates on both the head lights and the foglights to a degree that they no longer project enough light to see far enough ahead at even moderate speeds. When I pulled over to inspect them, the surface was coated with a mix of ice and dirt rendering them useless. Ambient temperatures were between 24 and 30 d... Read more

Incident date: Dec 3, 2024

The problem is with the Infotainment system. It was replaced once under warranty but is again malfunctioning. The infotainment system controls some critical features of the vehicle. One instance is when trying to calibrate tpms after a low condition, it is impossible to get control of the display as it makes "Ghost" selections or is hung up. Resets both hard and soft do not work. Removing the nega... Read more

Incident date: Dec 4, 2025

On multiple occasions, the vehicle’s infotainment system has malfunctioned, and when this occurs, the turn signals stop working entirely. This failure has happened while the vehicle was in active use, including during a long trip, leaving us without functioning turn signals for an extended period. This creates a serious and immediate safety hazard for both the occupants of the vehicle and other ... Read more

Incident date: Dec 7, 2025

I am writing to respectfully request that the National Highway Traffic Safety Administration (NHTSA) consider adopting a Federal Motor Vehicle Safety Standard requiring vehicles to provide a clear driver alert when headlights and tail lamps are not illuminated in low-light conditions. Although many vehicles offer automatic headlights, these systems can be disabled without the driver’s knowledge... Read more

Incident date: Dec 1, 2025

The backup camera in the dark on this vehicle is unusable. Someone will eventually run someone over. I have added brighter lights everywhere on the back of the vehicle and the camera is still useless at night. The dealer told me it looked fine to them (they checked it in a lit garage). There are hundreds of complaints across all forums.

Incident date: Nov 8, 2025

Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've... Read more

Incident date: Dec 6, 2025

The vision. Are no good and the ears

Incident date: Mar 14, 2025

Electrical gremlins present at time of purchase (3/14/2025). Entered service and repair on 3/17/2025 and remained for 30-45 days. Upon coming to retrieve vehicle electrical malfunctions still present upon entering vehicle in the service bay, alerted advisor. Car was checked back into service immediately and remained for 60-90 days. Between March and December I have had continuous electrical gremli... Read more

Incident date: Nov 20, 2025

My vehicle originally showed more than 10 open safety recalls in the FordPass app and at the servicing dealer. I saved screenshots of each recall. After Ford performed a remote over-the-air software update, all but one recall suddenly disappeared from the app even though no physical repairs were done and no documentation was provided. NHTSA still shows Recall 25V543 as incomplete, involving BCM s... Read more

Incident date: Aug 2, 2025

The headlights on my RAV4 do not shine far enough in front of the vehicle and have a straight line cut off at top of beam. While driving in rural areas of the California foothills this issue is dangerous. As you go up and down and wind around rural roads you cannot see far enough ahead to see what might be lurking in the dark. We've had this car Since August 2nd 2025, 3500 miles to date and don't... Read more

Incident date: Dec 6, 2025

Trailer brake warning

Incident date: Dec 4, 2023

I got this car right at the beginning of 2020, I didn’t even KNOW HOW to use my high beams until 2-3 years in. I used them all of 4-6 times and they magically stopped working. I don’t need them often so I didn’t notice right away. I’ve known for a while now but didn’t know I could submit a form like this. And no way in hell am I paying that much money for something that broke after a few... Read more

Incident date: Nov 25, 2025

I get ads for Sirius XM that occupy navigation while the vehicle is moving. The ad does not go away on its own, i have to manually dismiss the ad. I've owned the car for one year and i've gotten about 5 of these ads for SiriusXM. I even made a Sirius account and opted out of all in-vehicle messaging and continue to get the ad. It is always while im driving. Nobody can make it stop. I never used Si... Read more

Incident date: Dec 5, 2025

Headlight humming / headlight unit failure. Known issue with Mazda but they refuse to repair unless I pay $2k for a new headlight. Vehicle has less than 50k miles and this is a know issue for 2019-2023 CX5s.

Incident date: Dec 1, 2025

Passenger side headlight failed and malfunctioned partially, DLR works properly but low beam light failed without notice. there is no warning lamp or message displayed to warn driver the headlight is failed

Incident date: Sep 8, 2025

Vehicle will all of a sudden shut off with out warning while driving. It has shut off while in motion going about 25miles per hour . I hurry and put it in park and restart it. It has restarted every time. Sometime the lights on the dash will flash for a moment but has only done that 2 times out of the 10 that it has shut off while driving

Incident date: Dec 4, 2025

Headlights flicker off and then back on at random times while driving. I've been unable to reproduce the issue on command in any way. No warning lamps or anything by the truck. The first couple times while driving at night I thought it was my eyes because it happened when I was looking away like when turning around a neighborhood corner and checking for traffic. Now, I've noticed it happening ... Read more

Incident date: Dec 5, 2025

The contact owns a 2024 Toyota Tundra. The contact stated that while driving in inclement weather, the rearview camera became inoperable, and moisture was visible in the displayed image. The contact also stated that while driving at 50 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle did not need to be restarted. The contact received notification of NHTSA Campaign Numb... Read more

Incident date: Dec 4, 2025

Previous recall 05V505 has been completed but the issue has returned the issue has been intermittent for a fee months but the tail light has been non op for a few months, i have tried different sockets and bulbs to no avail. The issue has not caused any incidents but i have no brake light on the drivers side due to melting on the lamp itself aswell as the pins on the connector are warped

Incident date: Dec 5, 2025

Headlight shut off when truck slows down

Incident date: Nov 1, 2025

What failed? There have been a couple instances of the screen (IHU) rebooting while just driving down the road. This temporarily disables the HVAC (including defroster) and turn signal sounds. It is unclear which ADAS functions are impacted. It is available for inspection upon request, if you visit me in NC. How was safety put at risk? Disabling the defroster could cause the windshield to fog u... Read more

Incident date: Dec 2, 2025

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their ar... Read more

Incident date: Dec 3, 2025

Auto high beams constantly tun on and off due to reflections from road signs. Other times when cars are coming at you, and they should turn off, they stay on blinding the oncoming drivers.

Incident date: Nov 20, 2025

I own a new manual 2024 Ford Mustang GT now with 800 miles. When turning on the unit on 2 occasions, one on November 20 and another on December 3, documented with photographs and videos, the unit presents a black screen with no image. Either in reverse or drive without the possibility of viewing any image. The agency was notified and commented that these failures had never occurred.

Incident date: Nov 26, 2025

Six weeks ago the alternator and battery had also been replaced. My Hyundai Santa Fe Sport turbo engine, exhibited a persistent rubber-like odor for approximately three weeks after the latest maintenance. During this period, the push-start button intermittently failed, requiring multiple attempts to engage, and the vehicle experienced noticeable shaking. After being parked, smoke began to emerge f... Read more

Fire

Incident date: Dec 1, 2025

The low beam headlights lights on my 2013 Acura RDX are very dim, and replacing the bulbs does not make any difference. I have read multiple reports that this is a common problem where the reflective material inside the projector style housing breaks down over time, and that the only fix is to replace the entire headlight assembly on both sides. Due to the poor lighting, I have had several near ... Read more

Incident date: Dec 2, 2025

At night when I am driving, the headlight goes off. The light switch does not work on some settings. I never know when or where this dangerous situation is going to happen. Therefore, I try to avoid driving at night, as much as possible. This problem was addressed to Kia more than a year ago. They keep saying that they don't see a problem.

Incident date: Nov 1, 2025

The quad LED headlamps keep going out on the truck. It is the vertical side of the light that goes out. I have seen many other F150 with the same issue.

Incident date: Dec 2, 2025

Driving in sub-freezing temperatures with snow/rain falling and slush on the road, the headlights iced over with thick slush and ice and reduced visibility to dangerous levels requiring me to pull off the road and chip off the ice putting myself in a dangerous situation being on the side of the road during a storm.

Incident date: Nov 26, 2025

My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this as a problem with this particular model. I sent an email to the Cadillac CEO, Rory Harvey. I received a call from an executive assistant stating that this issue was addressed prior to my report. I stated I could not use the vehicle at night due to safety issues. Her response was ... Read more