Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 40,517 complaints — component: ENGINE AND ENGINE COOLING
Incident date: Sep 13, 2014
THE VEHICLE WOULD NOT MOVE WHEN ACCELERATING. THIS WAS THE FIRST TIME AND SINCE THEN IT HAS HAPPENED ON MULTIPLE OCCASIONS. THE CHECK ENGINE LIGHT HAS NOT BEEN ON AT ALL IT RANDOMLY OCCURS. IT SEEMS THAT IT WOULD BE AN EXTREMELY HAZARDOUS SITUATION FOR A VEHICLE TO HESITATE IN REGARDS TO ACCELERATION. IT IS ANYWHERE FROM A 2-10 SECOND DELAY. I HAVE JUST LEARNED THAT THIS IS A COMMON PROBLEM A... Read more
Incident date: Apr 20, 2015
THE CAR STALLED ON ME TWICE TODAY. THE FIRST TIME IT HAPPENED, I WAS TRAVELING ON GIBSON AT 45 MPH AND MADE A LEFT TURN SUDDENLY CAR STALLED WHILE IN GEAR. I WAS ABLE TO COAST TO THE SHOULDER, HOWEVER I COULD NOT RESTART THE CAR. I CHECKED THE MANUAL AND CAME ACROSS THE FUEL SAFETY CUT OFF SWITCH LOCATED ON THE FRONT PASSENGER SIDE PANEL. I PUSHED THE RESET BUTTON AND WAS ABLE START THE CAR. SECON... Read more
Incident date: Nov 11, 2014
I WAS GOING TO WORK ENTERING INTERSTATE 80 NEAR VALLEJO, CA WHEN AS I WAS ABOUT TO MERGE ONTO THE FREEWAY THE VEHICLE BECAME GRADUALLY UNRESPONSIVE. I HAD TO PULL TO THE RIGHT WHERE THE CAR STALLED AND WOULD NOT RESTART AFTER SEVERAL ATTEMPTS. I THEN PROCEEDED TO HAVE THE VEHICLE INSPECTED AND WAS INFORMED THAT THE CATALYTIC CONVERTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. *TR
MERCURY
MOUNTAINEER
(2002) — ENGINE AND ENGINE COOLING
Apr 18, 2015
Incident date: Apr 18, 2015
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
NISSAN
PATHFINDER
(2007) — ENGINE AND ENGINE COOLING
Apr 17, 2015
Incident date: Apr 13, 2015
I WAS DRIVING BACK HOME FROM MY DAUGHTERS DOCTORS APPOINTMENT. IT WAS DURING RUSH HOUR TRAFFIC TIME. AS I WAS TRYING TO ACCELERATE I FELT A JERK ON THE CARD AND THE O/D LIGHT START FLASHING. I WAS ALMOST HOME SO I KEPT DRIVING TO MAKE IT HOME. DID NOT WANT TO B STRANDED IN THE ROAD WITH MY DAUGHTER. AS I PUSHED ON THE GAS IT DID NOT WANT TO ACCELERATE AN MORE, ALL THE LIGHTS STARTED FLASHING AND W... Read more
Incident date: Apr 15, 2015
MY CAR HAS A RECALL, MANUFACTURER RECALL NUMBER P41. IT IS A VERY DANGEROUS ISSUE AND THE MANUFACTURER STATES RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. YET THEY SAY THIS MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLES SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. I HAVE NOT EVEN BEEN OFFICIALLY NOT... Read more
VOLKSWAGEN
PASSAT
(2012) — ENGINE AND ENGINE COOLING
Apr 17, 2015
Incident date: Apr 15, 2015
THE CHECK ENGINE LIGHT CAME ON AND I HAD CODES READ. THE CODE WAS P205C AND THIS INDICATES THE EMISSIONS ADBLUE HEATER AND SENSOR HAD A PROBLEM. THE UNIT (HEATER AND SENSOR) IN THE ADBLUE TANK IS A NON SERVICEABLE UNIT AND MUST BE REPLACED. OVER $750.00 TO REPLACE. ALL THE EFFICIENCY OF TDI JUST WENT UP IN SMOKE. HAPPENED AT 4,000 MILES PAST WARRANTY AND DEALER HAD NO HELP EVEN THOUGH A LOT ... Read more
JEEP
GRAND CHEROKEE
(2005) — ENGINE AND ENGINE COOLING
Apr 17, 2015
Incident date: Apr 2, 2015
WHILE RETURNING TO MY HOME IN NJ FROM A TRIP TO FL, I HEARD A LOUD THUMP FROM THE REAR PASSENGER SIDE OF THE CAR FOLLOWED BY A NOTICEABLE CHANGE IN EXHAUST NOTE. I PULLED INTO A GAS STATION A FEW MILES AWAY AND INSPECTED THE VEHICLE. THE REAR PORTION OF THE EXHAUST WAS MISSING, FROM WHAT APPEARED TO BE SEPARATION DUE TO CORROSION. THE REAR BUMPER MELTED AT THE POINT ABOVE WHERE THE EXHAUST TIP EX... Read more
Incident date: Sep 12, 2014
HONDA PILOT WAS STRUCK (TBONE) AT 65 MPH SIDE CURTAIN AIRBAGS DEPLOYED AND DRIVER WAS KNOCKED UNCONSCIOUS AND LEANED ON THE GAS. CAR WENT INTO FULL REV AND CRASHED INTO A WALL WHERE THE FRONT AIRBAG DEPLOYED. HOMELESS MAN WAS SLEEPING BEHIND THE WALL AND WAS STRUCK BY THE RUNAWAY HONDA PILOT. SHOULDN'T THE VEHICLE OF SHUT DOWN AFTER AIRBAG DEPLOYMENT? FUEL INERTIA OR CUT OFF DID NOT ENGAGE. *TR
Crash
6 injured
1 deaths
JEEP
GRAND CHEROKEE
(2003) — ENGINE AND ENGINE COOLING
Apr 16, 2015
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER EXPERIENCED A PROBLEM WITH THE RADIATOR, HEAT SENSOR, BRAKES... Read more
Incident date: Apr 16, 2015
WENT TO HAVE TRUCK TUNED UP--MECHANIC WOULD NOT EVEN TOUCH SPARK PLUGS BECAUSE THEY BREAK OFF AND THE ENTIRE HEAD HAS TO BE REMOVED FOR REPAIR. TOLD US TUNE UP WOULD BE VERY EXPENSIVE AND IF THEY BROKE IT WOULD BE EVEN HIGH. FROM WHAT I WAS TOLD IF SPARK PLUG IS BAD IT CAN RESULT IN FAILURE OF CATALYTIC CONVERT AND RESULT IN A CAR FIRE. WILL IT TAKE A DEATH BEFORE FORD DOES A RECALL HOW DO... Read more
Incident date: Mar 22, 2015
WAS DRIVING ON I-35 ALMOST TO WICHITA KS, ABOUT 9 MILES OUT, LOW OIL PRESSURE LIGHT CAME ON AND BINGING ALARM FOR ME TO STOP ENGINE, HAD GRANDKIDS WITH ME, AND IT WAS DARK ON HIGHWAY, PULLED OVER AND TURNED OFF ENGINE, WAITED FOR ABOUT 10 MINS, MADE IT TO A HOTEL IN WICHITA, IT WAS ABOUT 1 AM SUNDAY MORNING. HAD A MECHANIC LOOK AT THE OIL PAN AND CHECK THE OIL, SAID WHEN I GET HOME TO HAVE IT CH... Read more
Incident date: Apr 15, 2015
WE JUST DISCOVERED OUR 2007 NISSAN XTERRA (117,000 MILES) IS ONE OF THE MANY NISSANS TO HAVE THE RADIATOR CRACK AND LEAK COOLANT INTO THE TRANSMISSION AND TRANSMISSION FLUID INTO THE COOLING SYSTEM. THE CAR NOW NEEDS AROUND $6,000 IN REPAIRS TO FIX THE TRANSMISSION, RADIATOR, ETC. WE BOUGHT A WARRANTY FROM THE DEALER WHEN WE BOUGHT THE CAR IN 2010. THE WARRANTY COVERS THE TRANSMISSION UP TO 12... Read more
Incident date: Apr 1, 2015
CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP. *TR
Incident date: Dec 23, 2013
MY 2008 ACURA TL CONTINUES TO DISPLAY A "TIGHTEN FUEL CAP" WARNING LIGHT. I'VE REPLACED THE FUEL CAP, BUT IT CONTINUES TO DISPLAY THIS LIGHT. IT IS VERY ANNOYING, AND I'VE BEEN READING OTHER COMPLAINTS ONLINE. MY CAR IS NOT THE ONLY ONE WITH THIS PROBLEM. I ALSO HAD TO REPLACE MY FRONT MOTOR MOUNT AND TRANSMISSION. *TR
CHEVROLET
TRAILBLAZER EXT 370
(2006) — ENGINE AND ENGINE COOLING
Apr 15, 2015
Incident date: Apr 8, 2015
DRIVING ON THE HIGHWAY TRAVELING ABOUT 60. WHEN ALL OF A SUDDEN MY TRUCK SHUT DOWN, THOUGHT MY FOOT HAD GOT OFF THE PEDDLE BUT WAS STILL ON THE GAS. PUT MY HAZARDS ON AND PRAYED I WASN'T GOING TO GET SMASHED BY TRAFFIC. THEN MY CHECK ENGINE LIGHT CAME ON. AND THE SECOND ENGINE LIGHT CAME ON. AS I PULL TO SIDE OF ROAD STOP THE CAR PUT IT IN PARK. AND TRIED TO START IT AND ALL IT DID WAS CRANK AND ... Read more
Incident date: Apr 12, 2015
AFTER 2 HOURS OF HIGHWAY DRIVING AT 70 MPH, CHECK ENGINE LIGHT COMES ON. I DRIVE FOR ANOTHER HOUR AND THEN HAVE THE CODE SCANNED. THE CODE READER SAYS "TORQUE CONVERTER SOLENOID". HYUNDAI WILL NOT PAY FOR ANY OF THE REPAIRS. I KNOW THERE IS A TECH. SERVICE BULLETIN FOR THIS, SO I WANTED TO NHTSA TO MAKE NOTE I HAVE PROBLEMS WITH THIS SUCH THAT IT MAY TURN INTO A RECALL. *TR
Incident date: Aug 1, 2013
1. PRECAT FAILURE WHICH LED TO NEEDING OF A COMPLETE LONG BLOCK REPLACEMENT. @ 49875 MILES 2. CLUTCH PEDAL ASSEMBLY CAUSED PREMATURE CLUTCH FAILURE AND REPLACEMENT OF MANUAL TRANSMISSION.@ 94571 MILES 3. PASSENGER SIDE FLOOR HAS COMPLETELY ROTTED THRU!!!! @ 100000 MILES, THIS CUTS THE CAKE! CAR IS JUNK!
Incident date: Feb 12, 2014
WHILE DRIVING ON THE INTERSTATE THE STABILITRAK, TRACTION CONTROL AND REDUCED POWER LIGHTS CAME ON. THE CAR WAS RUNNING REALLY ROUGH AND I HAD TO CROSS TRAFFIC TO PULL OVER. I TURNED IT OFF AND SAT FOR 5-10 MINUTES. I STARTED IT AND IT ACTED LIKE NOTHING HAD HAPPENED. I DROVE IT DIRECTLY TO A CHEVY DEALER AND THEY SAID THE ONLY THING THEY COULD FIND WAS THAT IT APPEARED THAT THE THROTTLE BODY ... Read more
Incident date: Mar 1, 2015
THE TRUCK BEGAN STALLING WHILE SHIFTING FROM REVERSE TO DRIVE. IT IS NOW HAPPENING WHEN SHIFTING FROM DRIVE TO PARK. THERE ARE NO CODES IN THE COMPUTER AND THE CHECK ENGINE LIGHT DOES NOT COME ON. WHEN THIS HAPPENS, I LOOSE POWER STEERING. THE TRUCK ALWAYS RE-STARTS RIGHT AWAY.
Incident date: Mar 4, 2015
TRUCK HAS HAD MULTIPLE INCIDENTS OF STALLING AND SHUTTING OFF WITH NO ADVANCE WARNING OR NOTICE. I COME TO A STOP OR TURN AND THE ENGINE SHUTS OFF. POWER STEERING IS LOST AND EVEN THOUGH IT STARTS RIGHT BACK UP WHEN PUT ON NEUTRAL IT HAS STARTED TO WORRY ME TO THE POINT WHERE I NO LONGER FEEL SAFE DRIVING THIS VEHICLE FOR FEAR THIS MAY HAPPEN ON THE HIGHWAY. I'VE HAD THROTTLE WORK DONE AND WIRES R... Read more
Incident date: Feb 1, 2015
THE TRUCK HAS 9000 ACTUAL MILES ON IT NOW, BUT I FAIL TO UNDERSTAND (1) WHY THE WINDSHIELD LEAKS AND THE VEHICLE HAS ALWAYS BEEN STORED UNDER A CARPORT? (2) FUEL GAUGE ON FRONT TANK ALWAYS SHOWS EMPTY WHEN ITS FULL? (3) DRIVER SIDE EXHAUST MANIFOLD IS CRACKED? IS THERE ANY RECALLS FOR THIS VEHICLE RELATED TO THE ABOVE ISSUES?
Incident date: Apr 14, 2015
I JUST PURCHASED THE VEHICLE ON APRIL 13, 2015 AND AFTER OPERATING THE VEHICLE FOR APPROXIMATELY TWO DAYS. I HAVE NOTICED THAT WHEN THE VEHICLE IS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN IN (DRIVE) IDLING, THERE IS A VIBRATION COMING FROM THE FRONT SEATS AND WHEN I PROCEED TO DRIVE IT DISSIPATES AND STOPS. *TR
Incident date: Apr 7, 2015
I BOUGHT A CAR FROM PROGRESSIVE AUTO AND THEY TOLD ME IT WAS A INSPECT ABLE CAR AND THAT IT SHOULD RUN JUST FINE, I BOUGHT THE CAR FEBRUARY 20TH OF 2015 AND THE INSPECTION WAS DUE ON THE END OF FEBRUARY THAT'S WHEN THEY TOLD ME IT SHOULD INSPECT FINE, BUT WHEN I TOOK IT TO MY MECHANIC HE TOLD ME HE COULDN'T INSPECT IT SO I GOT THE FENDER RUST FIXED. THEN I TOOK IT TO INTEGRITY AUTO TO SEE IF THEY ... Read more
Incident date: Apr 13, 2015
ENGINE RPM DROPS AT IDLE IN DRIVE CREATING VERY STRONG VIBRATION. HONDA IS AWARE OF PROBLEM BUT DOES NOT HAVE A FIX YET. THIS CAR IS BRAND NEW. *TR
Incident date: Dec 30, 2013
A/C COMPRESSOR LEAKED FREON (ALL OF IT). *TR
Incident date: Apr 8, 2015
TOOK MY VEHICLE IN FOR SERVICE TO BRENENGEN CHRYSLER FORD DEALERSHIP LOCATED IN TOMAH, WI. THE SERVICE THAT WAS SUPPOSED TO BE PERFORMED WAS A SAFETY RECALL, OIL CHANGE, AND TIRE ROTATION. SAFETY RECALL FOR MY VEHICLE IS THE TRANSAXLE'S INTERNAL PARK ROD FOR 2015 CHRYSLER 200'S, RECALL NOTICE R08/ NHTSA 15V-090 THAT I FOUND ON MOPAROWNERCONNECT.COM. I LEFT MY VEHICLE AT THE DEALERSHIP AT 8:00AM. ... Read more
Incident date: Apr 12, 2015
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE C... Read more
VOLKSWAGEN
BEETLE
(2006) — ENGINE AND ENGINE COOLING
Apr 13, 2015
Incident date: Apr 13, 2015
THE CATALYTIC CONVERTER HAS GONE BAD IN A VEHICLE THAT IS UNDER 55,000 MILES AND BARELY OVER THE 8 YEAR WARRANTY TIME FRAME. I WANTED TO REPORT THIS ISSUE FOR A POSSIBLE EXTENSION TO THE YEAR TIME FRAME FOR VW. *TR
Incident date: Nov 19, 2014
CHECK ENGINE LIGHT ON FOR ERROR CODE "LOW CATALYTIC CONVERTER EFFICIENCY ", EMISSIONS. MANUFACTURER HAD VOLUNTEER RECALL FOR EXCESSIVE OIL CONSUMPTION. VEHICLE WAS BURNING OIL EXCESSIVELY AND COATED ELEMENT OF CATALYTIC CONVERTER. MANUFACTURER REPLACED PISTON SEALS AND RINGS TO STOP OIL CONSUMPTION BUT REFUSED TO REPLACED DAMAGED CATALYTIC CONVERTER CAUSED BY OIL CONSUMPTION. *TR
Incident date: Jan 8, 2014
BRAKING SYSTEM (ABS) FAILED (I COULD HAVE KILLED SOMEONE OR MYSELF) NO BACK PRESSURE GOING UP HILLS RESULTING IN FAILING SUSPENSION ALL FRONT END HAS FAILED ALL DOOR LATCHES FAILED I'M TERRIFIED TO OPERATE THIS VEHICLE!!!!! RECALL NOTICES WHERE NEVER SENT TO ME AND MODERN MOTORS ONLY COMPLETED RECALL NUMBERS 7514D AND 6812G WHY IS IT THAT RECALLS ARE CLOSED WHEN I OBVIOUSLY HAD ISSUES AND I ... Read more
VOLKSWAGEN
TOUAREG
(2014) — ENGINE AND ENGINE COOLING
Apr 12, 2015
Incident date: Apr 1, 2015
SUDDEN LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY. WAS ABLE TO COAST TO SIDE OF ROAD. REQUIRED TOW TO NEAREST DEALERSHIP. DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE IN MY VW TOUAREG TDI (DIESEL). HAVE OWNED SUV 4 MONTHS AND ONLY 4000 MILES. *TR
MERCEDES-BENZ
SPRINTER 3500
(2011) — ENGINE AND ENGINE COOLING
Apr 12, 2015
Incident date: Sep 20, 2012
OUR ITASCA REYO 2012 MOTOR HOME WITH MERCEDES SPRINTER ENGINE HAS HAD 5 EGR VALVE FAILURES. THE FIRST TIME IN 2012 WITH 2632 MILES. THE 5TH TIME IN MARCH 2015 WITH 11,000 MILES. THE VEHICLE GOES INTO LIMP MODE AND SPEED IS REDUCED TO 20 MPH. THIS CAUSES A VERY SERIOUS SITUATION AS THERE IS A GREAT RISK OF BEING REAR ENDED FROM HIGHWAY TRAFFIC TRAVELLING AT 60 MPH. EACH TIME MERCEDES CLAIMS T... Read more
Incident date: Apr 1, 2013
PROBLEMS WITH 2008 NISSAN ROGUE.....AIRBAG LIGHT FLASHING ON DASH. CANNOT RESET. NEEDS NEW AIRBAG CONTROL UNIT....$1200. TRANSMISSION MAKING BIZARRE SOUNDS AND NOT ENGAGING PROPERLY. A/C NOT WORKING ...COMPRESSOR, EVAPORATOR AND CONTROL MODULE NEED TO BE REPLACED...$3000??????? *TR
CHEVROLET
MALIBU CLASSIC
(2005) — ENGINE AND ENGINE COOLING
Apr 10, 2015
Incident date: Sep 3, 2014
FUEL GAUGE FLUCTUATION AND ENGINE LIGHTS COMES ON. I DID NOT HAVE THIS PROBLEM UNTIL AFTER THE LAST RECALL CAR IS IN GOOD SHAPE AND I FEEL THAT SOMETHING WENT WRONG AND THEY FAILED TO TELL ME AT THE DEALERSHIP. I NEED HELP. *TR
MERCEDES-BENZ
CLA250
(2014) — ENGINE AND ENGINE COOLING
Apr 10, 2015
Incident date: Apr 10, 2015
VEHICLE SUDDENLY LOST POWER WHILE DRIVING AT APPROXIMATELY 30 MPH. ONLY ABLE TO ACCELERATE VERY SLOWLY. MESSAGES "INOPERATIVE SEE OPERATOR'S MANUAL" AND "PRE-SAFE FUNCTIONS LIMITED" DISPLAYED. IT IS UNSAFE THAT CAR SUDDENLY DECELERATES WITHOUT WARNING TO SURROUNDING DRIVERS. THIS HAS HAPPENED ON TWO SEPARATE OCCASIONS A FEW DAYS APART. *TR
Incident date: Mar 23, 2015
THE 2002 JEEP LIBERTY WE BOUGHT FOR MY WIFE BACK IN 2010 FROM WE THOUGHT WAS A VERY GOOD HONEST CAR DEALER WILL NOT NAME THIS PERSON, BUT I ENDED UP PLACING A BRAND NEW WATER PUMP WITHIN DAYS OF BUYING, THEN A NEW RADIO PART FROM THE DEALER NOT CHEAP EITHER, THEN THE HOOD SUPPORTS ONE WAS BAD AND THE HOOD FELL ON MY HEAD SO I BOUGHT 2 MORE NOT CHEAP ALL THE OEM- PARTS, NOT LONG AFTER THAT HAD NEW ... Read more
Incident date: Apr 1, 2015
DUE TO A DEFECT KNOWN BY NISSAN, THE RADIATOR COOLANT LEAKED INTO THE TRANSMISSION CAUSING TRANSMISSION FAILURE. NISSAN KNEW ABOUT THE DEFECT AND DID NOTHING TO CORRECT IT. INSTEAD THEY ADDED AN "EXTENDED WARRANTY" THAT MOST PEOPLE WILL NOT BE ABLE TO TAKE ADVANTAGE OF DUE TO YEARS/MILEAGE LIMITATIONS. I MADE IT INTO THE LAST BRACKET, WHERE MY CO-PAY FOR THE REPAIR IS $3000 INSTEAD OF THE FULL ... Read more
MITSUBISHI
OUTLANDER
(2011) — ENGINE AND ENGINE COOLING
Apr 8, 2015
Incident date: Oct 1, 2014
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT SYSTEM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.
Incident date: Apr 7, 2015
I BACKED INTO A PARKING SPOT AND PUT IT IN PARK. THE CAR SEEMED LIKE IT LOST A LITTLE BIT OF POWER AND WHEN I TURNED THE KEY OFF THE ENGINE TURNED OVER AGAIN AND THE CAR WAS RUNNING EVEN THOUGH THE KEY WAS IN THE OFF POSITION. WHEN I TURNED IT OVER THE CAR LOST POWER AND WOULDN'T START AND MY KEY WAS STUCK IN THE IGNITION. AFTER 15 MINUTES OR SO IT STARTED UP AGAIN WITH NO PROBLEM. LATER WHEN I DR... Read more
Incident date: Mar 16, 2015
MAKING A NOISE WHEN TRAVELING AT 35-40 MPH ACCELERATING. NISSAN DEALERSHIP STATES IT IS THE RADIATOR LEAKING COOLANT INTO THE TRANSMISSION WHICH IS CAUSING THE TRANSMISSION TO FAIL. WARRANTY EXPIRED ON 12/2014. NISSAN DEALERSHIP STATES A CO-PAY OF $2500.00 IS WHAT WILL BE CHARGED TO FIX. *TR
Incident date: Feb 7, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA... Read more
Incident date: Apr 7, 2015
THIS MORNING WHEN I DROVE TO WORK AND CAME INTO THE PARKING GARAGE I NOTICED A LOUD NOISE MAKING MY VERSA S HATCHBACK SOUND LIKE A MONSTER TRUCK. I DROVE IT HOME ABOUT 15 MILES AND INSPECTED IT. APPEARS THE INCOMING MUFFLER PIPE "DISCONNECTED" FROM THE GASKET WITH A FAIRLY CLEAN BREAK. THIS HAPPENED ON THE SIDE OF THE MUFFLER CLOSER TO THE ENGINE AND FURTHEST AWAY FROM THE BACK OF THE HATCHBAC... Read more
Incident date: Jul 29, 2014
2008 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ENGINE STOPPED RUNNING IN THE MIDDLE OF A MAJOR INTERSECTION. *SMD THE CONSUMER FILLED UP THE TANK AND THE VEHICLE RE-STARTED. HOWEVER, THE GAUGE READ 3/4 FULL. THE CONSUMER STATED THE INCIDENT HAPPENED A SECOND TIME. ALSO, THE WATER PUMP NEEDED TO BE REPLACED. *JB
Incident date: Jan 2, 2015
I'M HAVING THE SAME VTC ACTUATOR PROBLEM AS MANY OTHERS ARE HAVING. STARTED AFTER FIRST OIL CHANGE. SEVERAL TIMES IN WEATHER BELOW 40 BUT HAS NOW MADE SAME GRINDING NOISE FROM 60 DEGREE DOWN. JUST NOT AS MUCH AND NOT AS BAD SOUNDING LIKE WHEN BELOW 40. ALSO HEARD IT WHILE DRIVING ON A TRIP FOR 3 HOURS AT 75MPH. HONDA CUSTOMER SERVICE ( I RECORDED CALLS )SAID THEIR JOB IS TO FIX UNDER WARRANTY .... Read more
Incident date: Apr 1, 2015
MY MECHANIC AND MULTIPLE OTHERS HAVE STATED THAT THE INTAKE RUNNER IS STUCK AND THE INTAKE NEEDS TO BE REPLACED MAKING IT IMPOSSIBLE TO RECEIVE EMISSIONS ON MY VEHICLE. WHEN IN DRIVE WAITING AT RED LIGHTS AND ALSO TO TURN ON MULTIPLE OCCASIONS MY VEHICLE LOST COMPLETE POWER, SHUTTING OFF ALMOST CAUSING ACCIDENTS. LUCKILY ACCIDENTS WERE AVOIDED. *TR
VOLKSWAGEN
CC
(2009) — ENGINE AND ENGINE COOLING
Apr 6, 2015
Incident date: Apr 2, 2015
I WAS DRIVING ON THE STREET AND MY VEHICLE LOST POWER AND SHUT OFF WITHOUT ANY WARNING. ONCE, THE VEHICLE SHUT OFF I TRIED TO RESTART IT AND IT HAD NO POWER. ENGINE AND BATTERY LIGHTS WERE ON AT THIS POINT. I HAD THE VEHICLE TOWED TO THE VW DEALER. HAD THE BATTERY REPLACED AND THEY NEED TO REPLACE THE FUEL PUMP, FUEL PUMP REGULATOR MODULE $975 + COUNTING. I HAD ANOTHER INCIDENT BACK ON 2013 FOR ... Read more
Incident date: Apr 6, 2015
JUST TOOK MY 2006 CHRYSLER PACIFICA IN FOR ANNUAL NYS INSPECTION AS WAS TOLD IT FAILED DUE TO SEVERE ROTTING OF THE MAIN ENGINE CRADLE AND IT WAS A SERIOUS SAFETY CONCERN. THIS CAME AS A TOTAL SHOCK AS THE CAR HAS SHOWN NO OTHER RUSTING OF ANY BODY PARTS AND HAS BEEN A MECHANICALLY SOUND VEHICLE UNTIL THIS POINT. THE MECHANIC SHOWED ME UNDERNEATH THE CAR AND THE OTHER UNDER CARRIAGE COMPONENTS ARE... Read more
Incident date: Apr 3, 2015
I HAVE TAKEN THE VEHICLE TO THE SHOP. THEY SUGGEST REPLACING EGR VALVE AND CLEANING THE THROTTLE BODY. $210 TOTAL AND THEY ARE STILL TELLING ME THAT IT MIGHT FIX THE PROBLEM. I HAVE SEEN HUNDREDS OF POST BUT NO RESOLUTION TO THE TRACTION CONTROL LIGHT AND ABS LIGHT COMING ON. *TR
Incident date: Jun 1, 2013
I HAVE ALWAYS SMELLED SOMETHING STRANGE CIRCULATING IN MY CAR EVER SINCE I FIRST DROVE IT. .MY MOTHER (WHO HAS A 2012 CHEVY CRUISE) WAS RIDING IN MY CAR AND ASKED ME WHAT THE SMELL WAS AND I TOLD HER THAT IT HAS ALWAYS SMELLED LIKE THAT. I REALIZED THAT IT ISN'T A NORMAL SMELL AND REALIZED THAT IT IS MOST LIKELY A ENGINE COOLANT SMELL AND MY BE UNHEALTHY TO BE BREATHING. BROTHER HAS A 2014 CHE... Read more