Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 40,899 complaints - component: ENGINE AND ENGINE COOLING

Incident date: Sep 1, 2016

2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE/ TOTALED, TOWED TO JUNK YARD AND CONSUMER STATES STILL RECEIVES ENGINE OIL DEPOSIT ONTO MANIFOLD EXHAUST RECALL NOTICE. *SMD

Fire

Incident date: Dec 6, 2013

2011 NISSAN ARMADA. CONSUMER WRITES IN REGARDS TO ENGINE REPLACED DUE TO LACK OF LUBRICATION ISSUES. CORPORATE DENIES CLAIMS OF FRONT CAMSHAFT BRACKET BOLT AND CYLINDER BLOCK BALL PLUG OIL LEAKS TECHNICAL SERVICE BULLETINS. *SMD ALSO, THE DRIVER SIDE WINDOW WOULD NOT STAY UP. *JB

Incident date: Sep 19, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOT... Read more

Incident date: Apr 10, 2016

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GRILL ASSEMBLY/VENT AIR, MOLDING, VALVE ASSEMBLY, AND AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,89... Read more

Incident date: Sep 1, 2016

2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO ENGINE FIRE DUE TO OIL LEAKS RECALL (15V701) FIX WAS TO REROUTE SPARK PLUG WIRES. CONSUMER STATES ENGINE FIRES START ON EXHAUST MANIFOLDS AND NOT SPARK PLUGS WIRES. *SMD THE CONSUMER STATED PLASTIC HEADLIGHT LENSES FOGGED UP TO THE POINT THAT MADE THEM USELESS AND THE POWER STEERING ASSIST AND FAILED. ALSO, THE REAR VALVE COVER WAS LEAKING... Read more

Incident date: Nov 17, 2009

TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE INDEPENDENTLY. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 0... Read more

Fire

Incident date: Sep 12, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), THE COOLING FAN FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,019.

Incident date: Aug 29, 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER SIDE DOOR UNLATCHED AND OPENED WITHOUT WARNING. THE CONTACT PULLED OVER TO CLOSE THE DOOR BUT IT FAILED TO LATCH. IN ADDITION, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT USED ANTI-FREEZE TO COOL THE VEHICLE DOWN BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ... Read more

Incident date: Aug 1, 2016

TL* THE CONTACT OWNS A 2006 NISSAN PATHFINDER. WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. IN ADDITION, THE BRAKES FAILED, AND THE SLIP, ENGINE, AND EDC INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED WITHOUT HESITATION; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE ... Read more

Incident date: Jun 2, 2016

TL* THE CONTACT OWNS A 2005 VOLVO V50. WHILE PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE RECURRED PERIODICALLY. IN ADDITION, WHEN DRIVING OVER A SLIGHT BUMP, THE VEHICLE FELT AS IF THE BOTTOM WOULD DETACH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE W... Read more

Incident date: Feb 28, 2012

TL* THE CONTACT OWNS A 2005 LEXUS ES330. THE CONTACT STATED THAT THE BATTERY DISCHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE... Read more

Incident date: Jun 23, 2016

LAST MONTH WILL DRIVING( HIGHWAY, CITY STREET AND PARKED) ALL MY HOSES TO MY COOLING SYSTEM ALL BUSTED ONE AFTER ANOTHER WITH IN 5 DAY WE COULD SEE THE WEEK SPOT IN THE HOSE AFTER THY BUSTED,HAD THE THERMOSTAT CHANGED , IT ALSO BLOW MY HEAD GASKET NOW I CANT DRIVE MY CAR IT HAS 74,756 MILES I DON'T NOW THE CAUSE VIN NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC... Read more

Incident date: Nov 27, 2015

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, SMOKE AND FLAMES EMITTED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED... Read more

Fire

Incident date: Aug 1, 2016

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR VEHICLE OIL LEAKAGE BEFORE CONSUMER RECEIVED ENGINE OIL DEPOSITS ON EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE LEAKED OIL ALL THE TIME AND 15 YEARS LATER, SHE RECEIVED A RECALL REGARDING THE ISSUE. *JB

Incident date: Aug 13, 2016

THIS IS MY MOTHERS PICKUP BUT SHE ASKED ME TO REPORT IT AND TRY TO FIND AN ANSWER. SHE HAS HAD THE PICKUP FOR YEARS (SHE BOUGHT IT IN 2003)...SHE BOUGHT IT FROM A NEIGHBOR. AFTER A FEW YEARS SHE STARTED HAVING A PROBLEM THAT NO ONE (NOT EVEN THE DEALERSHIP) HAS BEEN ABLE TO FIX. THIS HAS HAPPENED MANY, MANY TIMES. SOMETIMES WHEN SHE GOES TO STOP, THE TRUCK WILL SUDDENLY REV UP AND TRY TO TAKE OFF.... Read more

Incident date: Aug 1, 2015

2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO A FAULTY TRANSMISSION CLUTCH. *SMD THE CONSUMER NOTICED ON COLD STARTS AND ESPECIALLY IF IT WAS COLD AND/OR RAINY THE THROW OUT BEARING WOULD HAVE A CONSISTENT SQUEAL. ONCE THE VEHICLE WAS WARMED UP AND OPERATING TEMPERATURE WAS REACHED, THE NOISE WOULD SUBSIDE. AT 50,000 MILES, THE CONSUMER WENT TO ANOTHER DEALERSHIP AND AN INSPECTION REVEALE... Read more

Incident date: Jul 29, 2016

TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. WHILE DRIVING 25 MPH, A BURNING ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000. UPDATED 12/01/16*LJ *TR

Incident date: Aug 9, 2016

MY RADIO HAS A HOLE IN IT. THERE WAS A POP NOISE AND THEN EVERYTHING LEAKED OUT THE CAR WAS ONLY JUST STARTED, NOT OVER HEATING I STOPPED TO TALK TO A NEIGHBOR WHEN WE HEARD THE POP NOISE AND A PIECE OF PLASTIC WAS STICKING OUT OF THE FAN AREA I LATER LEARNED IT WAS FROM MY FAN ASSEMBLY. HOW DOES THIS HAPPEN TO A CAR WITH LESS THEN 56,000. MILES THAT GOES TO DEALERS FOR SERVICE, THIS CAR IS A LEMO... Read more

Incident date: May 31, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH, BLACK SMOKE APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT SHUT OFF THE VEHICLE TO STOP THE SMOKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED; HOWEVER, THE TECHNICIAN STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS IN... Read more

Fire

Incident date: Oct 15, 2015

2008 SMART FORTWO PASSION. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE LIGHT AND FUEL TANK PROBLEMS. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS SHAKING. THE CONSUMER WAS TOLD THE VEHICLE WAS NOT BEING DRIVEN ENOUGH AND THE FUEL IN THE TANK WAS OLD. SEVEN MONTHS LATER, THE CONSUMER RETURNED TO THE DEALER FOR THE SAME PROBLEM. THE DEALER STATED AN INSPECTI... Read more

Incident date: Aug 1, 2016

2005 NISSAN FRONTIER. CONSUMER WRITES IN REGARDS TO ENGINEERING ISSUES WITH CROSS CONTAMINATION FLUIDS BETWEEN RADIATOR AND TRANSMISSION. *SMD

Incident date: Jun 13, 2016

TL* THE CONTACT OWNS A 2003 INFINITI Q45. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING AND ALL POWER WAS LOST. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPR... Read more

Incident date: Jul 10, 2016

2001 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE UNDER HOOD AFTER RECALL 15757- UNDER HOOD FIRE REPAIRS. *SMD THE CONSUMER STATED DESPITE HAVING THE RECALL PERFORMED, ON MARCH 18, 2016, THE VEHICLE CAUGHT ON FIRE ANYWAY ON JULY 10, 2016. THE VEHICLE WAS DECLARED TOTALED. *JB

Fire

Incident date: Jun 19, 2016

2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ... Read more

Incident date: Jul 1, 2016

2014 HARLEY DAVIDSON ULTRA LIMITED. CONSUMER WRITES IN REGARDS TO ENGINE VIBRATION, THROTTLE ISSUES, CLUTCH COMPENSATOR AND POSSIBLE EITMS FAILURE. *SMD THE CONSUMER STATED HE NOTICED A VIBRATION FROM THE ENGINE WHICH WAS MORE THAN HE EXPECTED, AND AN INTERMITTENT KNOCK FROM THE ENGINE. THE HD PERSONNEL SAID IT WAS NORMAL. THE CONSUMER STATED HE LIKED THE POWER AND RIDE AS SPEED. HOWEVER, WHEN... Read more

Incident date: Jul 1, 2016

2003 DODGE DAKOTA. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO DIAGNOSE AND REPAIR ENGINE STALLING PROBLEMS. *SMD AFTER HAVING A COMPUTER UPDATE PERFORMED, THE VEHICLE CONTINUED TO STALL. *JB

Incident date: Jul 16, 2016

TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK POWER STEERING WARNING LIGHT ILLUMINATED. WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKES WERE INOPERABLE. AFTER COASTING TO THE SIDE OF THE ROAD, BLACK SMOKE WAS PRESENT COMING FROM THE WINDOW VENTS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS WOULD NOT IMMEDIATELY UNLOCK. THE CONTACT WAS ABLE TO EXIT ... Read more

Fire

Incident date: Jul 25, 2016

TL* THE CONTACT OWNS A 2005 NISSAN SENTRA. WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND ALL OF THE SENSOR LIGHTS ILLUMINATED. THE VEHICLE WAS PULLED ONTO THE LEFT SHOULDER. THE VEHICLE RESTARTED AND WAS DRIVEN APPROXIMATELY ONE MILE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR HAD TO BE REPLACED... Read more

Incident date: Jan 10, 2015

CONSUMER WRITES IN REGARDS TO REIMBURSEMENT ISSUES FOR VEHICLE ENGINE FIRE, CONSUMER STATES REIMBURSEMENT DEPARTMENT WILL ONLY REIMBURSE FOR THE VALVE COVER GASKET. *SMD

Fire

Incident date: Dec 1, 2015

2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DIFFICULTY GETTING PARTS FOR ENGINE OIL LEAK ON EXHAUST MANIFOLD RECALL. *SMD

Incident date: Aug 20, 2015

ENGINE FIRE WHILE ON THE HIGHWAY. WE RECENTLY HAD A DISASTER IN OUR MOTOR HOME. A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHILE ON THE HIGHWAY (OCT 2015 NEAR ASHEVILLE NC). WHAT I DISCOVERED WAS A SEAL HAD FAILED ON THE HYDRAULIC MOTOR THAT DRIVES THE FAN. (THIS UNIT HAS A SIDE RADIATOR) WHEN THE SEAL FAILED IT SPRAYED OIL ON THE FAN BLADES THUS SPREADING OIL OVER THE TURBO AND EXHAUST MANIFOLD... Read more

Fire

Incident date: Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more

Incident date: Jan 19, 2016

CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB

Incident date: Jul 8, 2016

TL* THE CONTACT OWNS A 2003 NISSAN MAXIMA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON SOME OCCASIONS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AFTER THE VEHICLE STALLED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF... Read more

Incident date: Jul 6, 2016

TL* THE CONTACT OWNS A 2003 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUT... Read more

Incident date: Jul 1, 2016

2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR DEFECTIVE RECALL NOTICE 15757. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT FIRE. ALSO, THE VEHICLE HAD AN OVERHEATING PROBLEM. *JB

Fire

Incident date: Jun 10, 2016

I MAY HAVE ALREADY COMPLAINED, BUT THIS CAN UPDATE THAT. WHEN PULLING A LONG GRADE AND THE VEHICLE HAS DOWNSHIFTED,3500 OR MORE RPM AND ABOUT 65 MPH UNDER LOAD, I SMELL SULFUR IN THE CABIN. IT SEEMS TO BE WORSE WHEN THE COVERS FOR MY MOON ROOF AND SUN ROOF ARE RETRACTED. IT HAS BEEN IN TO A DEALER 4 TIMES NOW, SO I HAVE LOST A MONTH OF USE. THE LAST RETURN WAS ON FRIDAY 1 JULY. I HAVE NOT HAD ... Read more

Incident date: Apr 25, 2016

I AM CONCERNED ABOUT THE TOXIC CHEMICALS THAT MAY HAVE BEEN USED ON THE PLASTICS INSIDE THE VEHICLE. THE "NEW CAR SMELL" IS ESPECIALLY FRAGRANT, AND AFTER SITTING IN THE CAR FOR LESS THAN FIVE MINUTES, I DEVELOP A METALLIC TASTE IN MY MOUTH THAT LINGERS, EVEN IF I HAVE LEFT THE CAR. IT CAN LINGER FOR HOURS. I AM TAKING MEASURES TO WIPE OFF CHEMICALS THAT MAY RELEASE DURING A HOT DAY/OPEN THE WINDO... Read more

Incident date: Jun 15, 2015

ON 6/15/15, WHILE ON HIGHWAY MY CAR STALLED WITHOUT ANY WARNING. STARTED UP AFTER FEW ATTEMPTS. SERVICE ENGINE LIGHT CAME ON AND REMAINED ON. I SCANNED FOR ERROR CODE AND I'VE GOT P0340 (CRANK POSITION AND/OR CAMSHAFT SENSOR(S)). ON 6/26/15 I TOOK THE CAR TO HILTON HEAD NISSAN DEALER IN HARDEEVILLE, SC - THEY SCANNED IT POSITIVE FOR CODE P0340(CAMSHAFT POSITION SENSOR CIRCUIT FAILURE) AND THEY REP... Read more

Incident date: May 1, 2015

LETTER FROM SENATOR SCHUMER ON BEHALF OF CONSTITUENT RE 2006 HYUNDAI SANTA FE TIMING BELT ISSUES. *SMD THE CONSUMER WAS INFORMED THE TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. *JB

Incident date: Jun 12, 2015

TL* THE CONTACT OWNS A 1999 CHEVROLET LUMINA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more

Incident date: Jun 1, 2016

LETTER FROM SENATOR MURPHY ON BEHALF OF A CONSTITUENT RE PURCHASING A 2013 USED FORD FUSION. AFTER BUYING IT, SHE READ AN ARTICLE ONLINE REGARDING A RECALL ON THE COOLANT BYPASS VALVE FOR 2012 & 2013 FORD FUSION MODELS. HER VEHICLE WAS NOT MENTIONED. *SD UPDATED 10/19/16.*JB

Incident date: Jun 20, 2016

MY INTAKE MANIFOLD FOR MY THERMOSTAT IS COMPLETELY BROKEN WHEN I LOOKED UP ONLINE TO SEE HOW MUCH THE PART WOULD COST ME TO HAVE FIXED IT SAID THERE WAS A RECALL ON THE PART BECAUSE IN BETWEEN THE YEARS 1997-2006 FORD USED GENERIC PLASTIC TO MAKE THE PART I JUST PURCHASED THE CAR OFF A GUY LIKE 6 MONTHS AGO SO IF THERE WERE ANY RECALLS ON THE VEHICLE I HAD NO IDEA TILL IT BROKE ON ME AND I LOOKED ... Read more

Incident date: Jun 24, 2016

TL* THE CONTACT OWNS A 2006 CHRYSLER 300. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS OBSERVED THAT THE SUBFRAME AND ENGINE CRADLE WERE SEVERELY CORRODED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TOWED TO A BODY SHOP, AND WAS REPAIRED AT A COST OF $1905.98. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATE... Read more

Incident date: Jun 1, 2016

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND ENGINE OIL MAY DEPOSIT ON THE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT OF FIRE. *JB

Fire

Incident date: Jun 1, 2016

2003 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG RECALL REPLACEMENT PARTS STILL ON BACK ORDER. VEHICLE HAS MULTIPLE RECALLS THAT RELATES TO STEERING, LIGHTING, VISIBILITY, ELECTRICAL, ENGINE ISSUES AND REQUESTS LOANER VEHICLE. *SMD THE CONSUMER STATED THE ADDITIONAL RECALLS, WOULD PROBABLY EXPLAIN, WHY HE HAD TO REPLACE THE THERMOSTAT, VEHICLE SPEED CONTROL AND THE RADIATOR ... Read more

Incident date: Jun 1, 2016

2009 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO OPEN RECALL #15272 CARBON MONOXIDE EMISSIONS. *SMD

Incident date: Jun 5, 2016

TL* THE CONTACT OWNS A 2006 VOLKSWAGEN GTI. WHILE DRIVING AT A LOW SPEED, THE HIGH PRESSURE FUEL PUMP FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT WAS FRACTURED. THE FUEL PRESSURE PUMP AND THE CAMSHAFT WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,145.....UPDATED 08/29/16 *BF

Incident date: Jun 17, 2016

TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER THINKING THAT IT NEEDED A TUNE UP. THE DEALER DIAGNOSED THAT THE CAMSHAFT AND UPLIFTERS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. .....UPDATED 08/11/16 *... Read more

Incident date: Jun 1, 2016

2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO FRONT VALVE COVER GASKET RECALL PARTS CURRENTLY NOT AVAILABLE CONSUMER STATES THE ENGINE PLASTIC "BEAUTY" COVER SHOULD NOT BE REMOVED UNTIL REDESIGN COVER BECOMES AVAILABLE. *SMD

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