Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 40,517 complaints — component: ENGINE AND ENGINE COOLING
Incident date: May 15, 2007
I PURCHASED A BRAND NEW 2005 XTERRA 1/2006 WITH 10 MILES!!!! I PAID 28,000 FOR THIS VEHICLE AND WORST VEHICLE I NEVER HAD!!! I ONLY SERVICE THIS VEHICLE AT THE DEALERSHIP!!!! I HAD SO MANY ISSUES WITH THIS NEW TRUCK!! THE CHECK ENGINE LIGHT KEEPING ON AT FROM THE VERY BEGINNING AND WHEN I TOOK IT TO THE DEALERSHIP SAID NOTHING WAS WRONG! OVER TIME, THIS WAS A COMPLETE LEMON!! THE VEHICLE HAD TO ... Read more
NISSAN
PATHFINDER
(2006) — ENGINE AND ENGINE COOLING
May 4, 2015
Incident date: May 4, 2015
THE TRANSMISSION FLUID AND THE RADIATOR FLUID ARE MIXED UP DUE TO VEHICLE DESIGN ISSUES. NISSAN IS CONVENIENTLY GETTING OUT OF THE COMPLAINT BY PUTTING IN STUFF THAT THERE IS NO WARRANTY ON THE VEHICLE. *TR
Incident date: May 4, 2015
AS I APPROACH A RED LIGHT, I NOTICED THE CAR WAS SMOKING. I PULLED INTO THE NEAREST AUTOMOTIVE FACILITY AND I NOTICE A TRAIL OF OIL WAS FOLLOWING ME. I LOOK UNDER THE MY HOOD AND I SAW AND OIL LEAK. I LOOKED UNDER THE CAR AND THERE WAS A PUDDLE OF OIL. *TR
NISSAN
PATHFINDER
(2008) — ENGINE AND ENGINE COOLING
May 3, 2015
Incident date: Apr 15, 2015
THE RADIATOR FAILED CAUSING ENGINE COOLANT TO MIX WITH THE TRANSMISSION FLUID. THIS CAUSED DAMAGE TO ALL OF THE ENGINE COOLANT PARTS AND CAUSED A COMPLETE TRANSMISSION FAILURE. *TR
Incident date: Apr 24, 2015
THE VEHICLE HAS STALLED WHEN DRIVING ON SEVERAL OCCASIONS. AT 20 MPH ON LOCAL ROADS, CAR SUDDENLY STALLED AND WOULD NOT ACCELERATE. THIS HAPPENED AGAIN ON THE HIGHWAY AT 65 MPH AND AGAIN WHEN DRIVING AT 5 MPH IN A PARKING LOT. THE CAR HAD TO BE TOWED AFTER EACH EVENT. CAR HAS BEEN TAKEN TO 3 SEPARATE DEALERSHIPS FOR EVALUATION BUT NO CAUSE OF THE MALFUNCTION HAS BEEN DETERMINED. *TR
Incident date: Apr 30, 2015
MY 2005 NISSAN FRONTIER HAS CROSS CONTAMINATION BETWEEN THE RADIATOR AND THE TRANSMISSION. NISSAN NEW ABOUT THIS PROBLEM YEARS AGO. TO FIX THE PROBLEM THEY EXTENDED THE WARRANTY OUT TO 10 YEARS. NOW I NEED A NEW RADIATOR AND TRANSMISSION. MY COST 3000 DOLLARS. I ONLY HAD A MONTH LEFT BEFORE I WAS [XXX] OUT OF LUCK. I HAVE BEEN DRIVING FOR 35 YEARS AND HAVE NEVER HAD TO REPLACE A TRANSMISSION TH... Read more
Incident date: Oct 23, 2014
TRANSMISSION, RADIATOR PROBLEMS. CAR IS A LEMON. *TR
Incident date: Apr 28, 2015
MY TRANSMISSION FAILED BE CAUSE OF WATER ENTERING THROUGH THE COOLING SYSTEM ACCOUNT IT IS CONNECTED TO RADIATOR THIS HAS BEEN A PROBLEM WITH THIS VEHICLE FOR SOME TIME. *TR
NISSAN
PATHFINDER
(2013) — ENGINE AND ENGINE COOLING
May 1, 2015
Incident date: Mar 6, 2015
I WAS DRIVING ALONG, GOING ABOUT 40 MPH, WHEN SUDDENLY, THE VEHICLE LOST POWER AND I WAS FORCED TO COAST IT TO THE SHOULDER AND RESTART IT AGAIN. I HAD ABOUT 3/4 TANK OF GAS, SO THAT WAS NOT THE PROBLEM. IT HAPPENED AT LEAST TWICE SINCE THEN AND WE HAD IT SERVICED ON YESTERDAY, BUT THE MECHANIC COULD NOT FIND ANYTHING. HOWEVER, THIS LOSS OF POWER, ESPECIALLY ON MAJOR HIGHWAYS IS EXTREMELY DANGE... Read more
NISSAN
PATHFINDER
(2007) — ENGINE AND ENGINE COOLING
May 1, 2015
Incident date: Apr 17, 2015
RADIATOR FAILED, MIXED COOLANT INTO TRANSMISSION FLUID CAUSED TRANSMISSION TO FAIL.REPAIRS ESTIMATED AT $5000. *TR
Incident date: Apr 30, 2015
TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY THE DEALER SAYS IT WILL GO AWAY. ITS A NON ISSUE. THEN IT HAPPENS AGAIN... Read more
Incident date: May 1, 2015
OIL FEED LINE GOING INTO TURBO IS LEAKING OIL DIRECTLY ONTO TURBO. MINI USES A RUBBER O RING THAT IS CONNECTED TO A VERY HOT TURBO AND O RING WILL FAIL ON ALL MINI COOPERS WITH A TURBO. WHEN THIS RUBBER O RING FAILS IT WILL LEAK OIL DIRECTLY ONTO HOT TURBO AND CAUSE A FIRE. I THINK IT'S IN THE SAFETY OF ALL THAT THIS BE LOOKED INTO AND RECALLED. I BELIEVE MINI COOPER IS VERY AWARE OF THE PROBLEM... Read more
Incident date: Aug 22, 2008
ENGINE LIGHT CONTINUES TO TURN ON AND OFF. WHEN THE MECHANIC CHECKS IT HE CAN'T FIND THE PROBLEM AS DIAGNOSTIC COMES BACK CLEAR. IT IS AGITATING BC IF THE ENGINE LIGHT COMES ON I WON'T KNOW IF IT IS SERIOUS OR NOT. *TR
Incident date: Apr 30, 2015
2012 CHRYSLER 300 C WITH APPROXIMATELY 12,480 MILES HAD JUST BEEN SERVICED AT THE AUTONATION CHRYSLER DODGE JEEP DEALERSHIP IN SPRING, TEXAS. SERVICE HAD INCLUDED ENGINE/OIL/FILTER CHANGE, BALANCE/ROTATION OF TIRES. AFTER ACCEPTING VEHICLE FROM SERVICE DEPARTMENT, THE OWNER JUST DROVE OUT OF THE DEALERSHIP PARKING LOT AT APPROXIMATE SPEED OF 40 MILES PER HOUR (MPH) THE VEHICLE IMMEDIATELY FAILED T... Read more
Incident date: Apr 5, 2015
I'M NOT SURE EXACTLY WHEN THE PROBLEMS WITH UNEXPECTED ACCELERATION BEGAN WITH THIS CAR, BUT THEY ARE FAIRLY RECENT. ALL OCCURRED WHEN THE CAR WAS STOPPED OR MOVING VERY SLOWLY. I DO NOT HAVE VERY GOOD RECOLLECTIONS OF THE EARLIEST OF THESE OCCURRENCES, BUT I CAN REMEMBER THE LAST THREE CLEARLY. THE FIRST OF THESE WAS IN MARCH 2015. I WAS DRIVING IN AN AREA WHERE THE SPEED LIMIT WAS 35 MPH A... Read more
Crash
Incident date: Apr 1, 2015
FOR THE FIRST TIME THE ENGINE COMPLETELY SHUT OFF WHILE DRIVING, I WAS TURNING LEFT ONTO MY MOTHER'S STREET, GOING APPROXIMATELY 20/25 MPH. THERE WAS NO WARNING, THE VEHICLE JUST SHUT OFF WHILE DRIVING. I WAS ABLE TO TURN THE CAR OFF, PUT THE VEHICLE IN PARK, AND RESTART THE CAR WITHOUT A PROBLEM. IT HAPPENED AGAIN ABOUT 4 WEEKS LATER AND AGAIN, I WAS GOING SLOW AS I WAS IN MY PARKING GARAGE AT W... Read more
MERCEDES-BENZ
S600
(2005) — ENGINE AND ENGINE COOLING
Apr 29, 2015
Incident date: Mar 1, 2015
2005 HAVE THE SAME EXACT PROBLEM FOR 2004 RECALL BUT MERCEDES BENZ DOSE NOT WANT TO TAKE RESPONSIBILITIES. THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE. CONSEQUENCE: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND... Read more
NISSAN
PATHFINDER
(2007) — ENGINE AND ENGINE COOLING
Apr 29, 2015
Incident date: Apr 27, 2015
THE RADIATOR LEAKS FLUIDS INTO THE TRANSMISSION, INTERMIXING THE FLUIDS. THIS IS RUINING THE RADIATOR AND TRANSMISSION, CAUSING THE VEHICLE TO OVERHEAT AND LEAK. THIS MAKES THE VEHICLE NOT SAFE TO DRIVE. *TR
CHRYSLER
TOWN AND COUNTRY
(2004) — ENGINE AND ENGINE COOLING
Apr 28, 2015
Incident date: Apr 27, 2015
ENGINE STALLED AFTER REFUELING. THIS CAUSED MY WIFE TO PANIC WITH 4 KIDS IN THE VAN, AND IT WAS DIFFICULT TO RESTART ON A BUSY ROAD DURING RUSH HOUR. *TR
Incident date: Apr 27, 2015
I WAS DRIVING MY 2006 JEEP COMMANDER DOWN THE INTERSTATE WHEN IT JUMPED INTO 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER AT THE NEXT EXIT AND TURNED THE CAR OFF. I STARTED THE CAR AGAIN AND PUT IT IN DRIVE AND IT STILL GOES TO 3RD GEAR AND THE CHECK ENGINE LIGHT REMAINS ON. MY VEHICLE IS CURRENTLY AT FIRESTONE AND I'M WAITING TO GET A CALL ABOUT MY TRUCK. HAS ANYONE ELSE EXPERIENCED... Read more
GMC
C1500 SUBURBAN
(1999) — ENGINE AND ENGINE COOLING
Apr 28, 2015
Incident date: Mar 10, 2015
TL* THE CONTACT OWNS A 1999 GMC C1500 SUBURBAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE OIL FIELD EXPLODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FIELD FRACTURED AND CAUSED OIL TO SEEP INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Fire
Incident date: May 13, 2014
MY TRANSMISSION IS SLIPPING AND BARLEY SHIFTING INTO 2ND GEAR TO 3RD IT HAS 95000 MILES ON IT AND THE TRANSMISSION IS BAD ALL 2000 TO 2005 HONDAS HAVE BAD TRANSMISSION PROBLEMS BUT THEY NEVER RECALLED IT WHY????? NOW I HAD TO REPLACE THE HEAD GASKET BECAUSE IT WAS BLOWN AT 75000 MILES THATS TO EARLY FOR THAT TO BE HAPPENING I SPENT 2000 GRAND ON IT ALREADY WHY DIDN'T THEY RECALL THIS???? *TR
Incident date: Apr 17, 2015
TWICE NOW OVER A TEN DAY PERIOD FIRST WHEN REDUCING SPEED TO A STOP OR THEN AGAIN AT A SPEED OF LESS THAN 5 MPH, THE CAR DIED...FIRST THE ENGINE DIED THEN ALL ELSE DIED. THE CAR WENT DEAD. I STILL HAD MY STEERING AND SLOWLY ROLLED TO THE CURBED THEN AS I GENTLY PUT ON THE BRAKES THE CAR JERKED TO A HALT. DURING THE SECOND INCIDENT THE CAR STILL JERKED AFTER I HAD STOPPED. A LOUD SOUND OF A FAN FRO... Read more
Incident date: Apr 8, 2015
I PURCHASED A 2005 KIA SORENTO FROM A DEALERSHIP ON NOV. 18, 2014. IN JANUARY 2015 THE CRANKSHAFT SENSOR BROKE . IT WAS REPAIRED BY THE DEALERSHIP UNDER WARRANTY. ON APRIL 8TH I STARTED HEARING A KNOCKING SOUND SO I STOPPED DRIVING THE VEHICLE AND DID SOME RESEARCH TO FIND OUT WHAT THE PROBLEM WAS. I FOUND OUT THAT THE CAR I HAD WAS PART OF A RECALL AND THERE WAS A LAWSUIT FOR THE SAME ISSUE I WAS... Read more
Incident date: Apr 18, 2015
THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR
PONTIAC
BONNEVILLE
(1998) — ENGINE AND ENGINE COOLING
Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
CHEVROLET
SILVERADO 2500
(2006) — ENGINE AND ENGINE COOLING
Apr 27, 2015
Incident date: Apr 18, 2015
ENGINE IDLER PULLEY SEIZED CAUSING SERPENTINE BELT TO BREAK WHICH RESULTED IN LOSS OF POWER STEERING AND LOSS OF POWER BRAKES..2 LOCAL GM DEALER PARTS DEPARTMENT'S STATED THIS IS COMMON ON THE DURAMAX DIESEL ENGINE. *TR
VOLKSWAGEN
PASSAT
(2003) — ENGINE AND ENGINE COOLING
Apr 26, 2015
Incident date: Apr 9, 2013
ENGINE LIGHTS COME ON. CAR AT TIMES START SHAKING - NOT CONSISTENTLY THOUGH. TOOK IT TO SHOP: FOUND OUT IGNITION COILS MISFIRES. THIS HAS OCCURRED 4 TIMES IN A 2 YEAR TIME SPAN. THE MOST RECENT 2 BEING A MONTH APART. THE MOST RECENT INCIDENT BURNED ALMOST ALL OF THE SPARK PLUGS. DID RESEARCH AND THIS WEBSITE DESCRIBES MY SITUATION PERFECTLY: HTTP://WWW.VWPROBLEMS.COM/TRENDS/IGNITION-COIL/.... Read more
Incident date: Oct 1, 2013
THE EXHAUST SEEMS TO BE ENTERING THE CABIN THROUGH THE AC VENTS. WE TOOK THIS BACK TO FORD AS WE BOUGHT IT NEW AND THEY STATED AT FIRST IT WAS JUST STICKERS BURNING OFF. THEN I TOOK IT BACK AGAIN AND MADE A MANAGER TO RIDE WITH ME. HE STATED IT WAS NOT NORMAL AND WE LEFT IT THERE. THEY STATED THEY REPLACED SOME PARTS A REROUTED SOMETHING. SEEMED TO BE VERY CONFUSED ON WHAT THEY DID. THE SMELL... Read more
Incident date: Jun 1, 2012
SHIFTING FROM REVERSE TO DRIVE, 1ST TO 2ND OR 2ND TO 3RD - ENGINE REVS, TRANSMISSION JERKS AFTER SHORT DELAY. WHEN GOING ON DOWNHILL BENDS THIS MEANS THAT THE CAR WANTS TO JERK OFF THE ROAD, SOMEWHAT. APPARENTLY DUE TO IMPROPER COOLING ON THE TRANSMISSION FLUID, IT GETS GUMMY, AND THEN THE SOLENOIDS CLOG UP AND GET STUCK. THERE IS ALSO A LOT OF WEAR ON THE GEARS. FOR THE FIRST REPAIR, A FLUSH... Read more
Crash
Incident date: Nov 3, 2014
EMISSION CONTROL SYSTEM FAILURE. I JUST HAD MY VEHICLE REPAIRED FOR A FAILING VAPOR CANISTER PURGE VALVE THAT CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE. THIS VALVE IS PART OF THE EVAPORATIVE (EVAP) EMISSION CONTROL SYSTEM. ACCORDING TO MY MECHANIC, THE FAULTY VALVE STAYS IN THE OPEN POSITION WHICH ALSO CAUSES THE CHARCOAL FROM THE CANISTER TO RELEASE INTO THE FUEL LINES,CLOGGING IT. THE SYMPTOM... Read more
Incident date: Oct 15, 2014
THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR
NISSAN
PATHFINDER
(2005) — ENGINE AND ENGINE COOLING
Apr 24, 2015
Incident date: Apr 6, 2015
I STARTED HAVING ISSUES WITH MY 2005 NISSAN PATHFINDER AT APPROXIMATELY 100,000 MILES. I FIRST NOTICED THE PROBLEM WITH THE HEATER. WHEN I WAS PARKED THE TRUCK WOULD NOT HEAT UP ONLY COLD AIR WITH COME OUT. NEXT PROBLEM WAS WHEN I WOULD STEP ON THE GAS PEDAL THE TRUCK WOULD JERK ALOT AND IT WOULD VIBRATE WHEN I WOULD SPEED UP. IT WAS VERY SCARY, IT ACTUALLY FELT LIKE IT WAS GOING TO CAUSE ME TO ... Read more
Incident date: Feb 1, 2014
THE ELECTRICAL SYSTEM IN THE CAR HAS SHUT DOWN AND HAS CAUSED MY POWER STEERING TO GO OUT WHILE I AM DRIVING. IT DINGS SO I HAVE SOME NOTICE. BUT NONE THE LESS REALLY SCARY AND VERY HARD TO TURN GOING 20 MPH. MY BRAKES ARE VERY HARD WHEN THIS HAPPENS. MY THERMOSTAT/ COOLANT INFORMATION IS CURRENTLY DISPLAYED AS DASHES (----) ACROSS MY DASH, MAKING THIS REALLY DIFFICULT TO KNOW IF IT IS HOT OR HAS ... Read more
NISSAN
PATHFINDER
(2008) — ENGINE AND ENGINE COOLING
Apr 24, 2015
Incident date: Apr 23, 2015
RADIATOR FLUID LEAKED INTO TRANSMISSION FLUID AND NOW TRANSMISSION IS POLLUTED AND WILL NEED TO BE CHANGED. *TR
Incident date: Apr 16, 2015
VEHICLE WILL SHUT OFF WITHOUT WARNING AS I AM DRIVING AND WHEN I TRY TO TURN IT BACK ON THE ENGINE SEEMS TO STRUGGLE TO TURN ON. I HAVE NO CHECK ENGINE LIGHT ON DASH BOARD. *TR
Incident date: Apr 20, 2015
I WAS SITTING IN A RESTAURANT DRIVE THRU WHEN THE CAR TURNED OFF. I TURNED THE CAR BACK ON & INCHED A BIT FORWARD IN LINE. MOMENTS AFTER THAT WHILE IN DRIVE, BUT NOT MOVING, I HEARD A LOUD POP. AFTER THAT, I SAW FLAMES SHOOTING TOWARDS THE FRONT WINDSHIELD COMING FROM UNDER THE HOOD ON MY SIDE. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND TOOK THE KEY OUT OF THE IGNITION AND FLED. THE RESTAURANT ... Read more
Fire
DODGE
JOURNEY AWD
(2009) — ENGINE AND ENGINE COOLING
Apr 24, 2015
Incident date: Mar 24, 2015
CAR STARTED SMOKING FROM HEATING HOSE BUSTING AND STARTED RUNNING HOT.... ALSO FRONT WINDSHIELD WATER DISPENSER NO LONGER WORKS.... TOLD DEALERSHIP CAR KILLS SOMETIMES WHILE DRIVING.... WAS TOLD A RECALL BUT PARTS NOT AVAILABLE... ALSO WHEN CAR IS PUT FROM REVERSE TO DRIVE AFTER COMPLETE STOP... IT JERKS AND ENGINE BANGS... GOT TOLD BLOCK AROUND ENGINE WALL.... ALSO NOT COVERED UNDER FULL EXTEND... Read more
NISSAN
PATHFINDER
(2007) — ENGINE AND ENGINE COOLING
Apr 23, 2015
Incident date: Dec 6, 2014
TL* THE CONTACT OWNS A 2007 NISSAN PATHFINDER. THE CONTACT STATED THAT THE RADIATOR HAD A CRACK AND LEAKED FLUID INTO THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS LEAKING INTO THE TRANSMISSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE CONSUMER STATED THE VEHICLE STALLED. UPD... Read more
Incident date: May 4, 2011
SOMETHING DRASTICALLY WRONG WITH THE RADIATOR SYSTEM, ANTIFREEZE IS ALWAYS BROWN, HAVE IT CHANGED AND IN 1 DAY IT TURNS BROWN. THE WINDOWS HAVE BEEN BROKEN IN THIS CAR SINCE 2005, THE TWO FRONT WINDOWS DO NOT GO UP AND DOWN, I DON'T FEEL SAFE WITHOUT THE WINDOWS WORKING. THERE IS SOMETHING WRONG WITH THE SUSPENSION AND I CONSTANTLY HAVE TO PUT AIR INTO MY TIRES AND TIRES WEAR OUT QUICKLY BECAUS... Read more
MERCEDES-BENZ
CLA250
(2014) — ENGINE AND ENGINE COOLING
Apr 22, 2015
Incident date: Apr 21, 2015
INOPERABLE MESSAGE FLASHED ON THE DASH AS I LOST ALL ACCELERATION POWER. WAS ALMOST REAR ENDED BY A SEMI, BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE INTERSTATE. LUCKILY I WAS NOT IN HEAVY TRAFFIC AT THE TIME AND DIDN'T GET HIT. THIS HAS HAPPENED 3 TIMES NOW AND I AM STILL WAITING FOR MB TO GET BACK TO ME. *TR
Incident date: Apr 1, 2015
I WENT TO GET MY INSPECTION STICKER AND RECEIVED AN SAFETY/EMISSIONS RECALL SHEET OF PAPER INDICATING THAT I MIGHT HAVE A PROBLEM WITH THIS DEFECT NUMBER: 2529, ENGINE FAMILY:5GMXV02.2025, EMISSION PROBLEM: SOME ENGINE CONTROL MODULES OR POWER TRAIN CONTROL MODULES HAVE POTENTIALLY DAMAGED INTEGRATED CIRCUITS. THIS MAY CAUSE THE EGR SYSTEM TO MALFUNCTION OR CAUSE THE FUEL PUMP TO TURN OFF OR THE T... Read more
Incident date: Apr 1, 2015
WE OWN AN ODYSSEY AND CRV. BOTH OF THEM HAVE A PROBLEM WITH THE HEAT SHIELD RUSTING AND MAKING NOISES WHEN ACCELERATING. THE ONLY WAY TO REPLACE IT IS TO REPLACE THE CATALYTIC CONVERTER, WHICH IS VERY EXPENSIVE. IN RESEARCHING THIS ONLINE IT LOOKS LIKE MANY OTHER HONDA OWNERS WITH ALL DIFFERENT MAKES AND MODELS HAVE EXPERIENCED THIS PROBLEM. HAS THIS BEEN INVESTIGATED? THE OTHER OPTION IS TO REMOV... Read more
NISSAN
PATHFINDER
(2006) — ENGINE AND ENGINE COOLING
Apr 22, 2015
Incident date: Mar 1, 2015
I PURCHASED MY 2006 NISSAN PATHFINDER IN 2013 WITH 109K MILES ON IT. I LOVED IT FOR 1YR AND A HALF. 2 MONTHS AGO IT STARTED SHIFTING ROUGH, I TOOK IT TO A LOCAL PLACE TO BE LOOKED AT. I WAS TOLD THAT NISSAN PATHFINDERS HAVE A FAULTY RADIATOR THAT LEAKS INTERNALLY INTO THE TRANSMISSION CAUSING COMPLETE TRANSMISSION FAILURE! WOULD COST $3600 TO FIX. I CALLED SUNTRUP AND WAS TOLD BY THE SERVICE DEPAR... Read more
KIA
OPTIMA HYBRID
(2012) — ENGINE AND ENGINE COOLING
Apr 22, 2015
Incident date: Feb 20, 2015
WE FIRST TOOK IT TO EDWARDS KIA IN COUNCIL BLUFFS, IA ON 2/11/15. WHEN I ORIGINALLY TOOK IT TO THEM, THE SERVICE ENGINE LIGHT HAD JUST COME ON AND THE CAR HAD JUST STARTED DOING THE LUNGING AND HESITATING WHEN SHIFTING IN LOWER GEARS. IT WAS AS IF THE ACCELERATOR WAS STICKING. THEY DOWNLOADED A COUPLE UPDATES AND TURNED THE SERVICE ENGINE LIGHT OFF. THEY ADVISED THE LIGHT CAME ON BECAUSE OF THE... Read more
Incident date: Dec 22, 2014
I PURCHASED A 2015 HONDA CR-V IN DEC. 14. IT HAD 148 MILES WHEN PURCHASED. I CANNOT DRIVE IT DUE TO VIBRATIONS-HAS NOT BEEN OUT OF MY GARAGE DUE TO THIS EXCEPT TO TAKE BACK AND FORTH TO THE DEALER. HONDA DOES NOT HAVE A FIX FOR THIS. I GET NOWHERE WITH HONDA OR THE DEALER. THIS PROBLEM IS ALL OVER THE INTERNET, CUSTOMERS WITH SAME SITUATION - YOU TUBE HAS VIDEOS ON THIS. I HAVE A COPY OF AN... Read more
Incident date: Apr 9, 2015
CAR STALLED AND WOULDN'T RESTART. TOWED TO GARAGE WHERE THEY DETERMINED THE TIMING CHAIN FAILED. *TR
Incident date: Apr 20, 2015
I TOOK MY CAR TO A SHOP FOR REPAIRS, AND THE MECHANIC WAS ALARMED TO FIND THAT THE FRAME IS SO RUSTED UNDER THE ENGINE THAT HE DEEMED IT UNSAFE TO DRIVE. MY CAR HAS 185,000 MILES ON IT, AND IS IN OTHERWISE GOOD CONDITION. IT IS NOT SAFE TO DRIVE AS THE ENGINE COULD FALL TO THE GROUND, POTENTIALLY CAUSING AN ACCIDENT. I WAS ADVISED TO GET RID OF THE VEHICLE, BUT OBVIOUSLY I CANNOT SELL IT. I WAS... Read more
Incident date: Apr 10, 2015
THE RADIATOR ON THIS VEHICLE HAS BEEN REPLACED TIMES IN THE 8 YEARS I HAVE OWNED IT. IT HAS 7 RECALLS, THE WINDOW ON THE PASSENGER SIDE IS BROKEN, THE SENSORS IN THE ENGINE HAVE BEEN REPLACED TWICE. THE RADIATOR IS PLASTIC AND LOOKS LIKE SOMETHING OUT OF A BUBBLE GUM MACHINE. IT ALSO HAS A PLASTIC COOLING FAN, NOT METAL, WHICH ALSO BROKE. I HAVE PUT AS MUCH MONEY IN THIS VEHICLE AS I PAID FOR IT... Read more
Incident date: Apr 10, 2015
I WAS DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR WHEN MY CAR SHUTOFF ALL OF A SUDDEN. I WAS NOT ABLE TO GET IT STARTED AND CARS WERE WHIZZING BY ME . FINALLY AFTER SEVERAL TRIES THAT SEEMED LIKE FOREVER, THE CAR STARTED AND I TOOK THE FIRST EXIT OFF THE HIGHWAY. THEN ONCE I MADE IT OFF THE HIGHWAY THE CAR CHECK ENGINE LIGHT CAME ON. I MADE IT BACK HOME BUT THE CAR WOULD NOT START PROPERLY. IT ... Read more