Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 40,899 complaints - component: ENGINE AND ENGINE COOLING

TOYOTA CAMRY (2015) - ENGINE AND ENGINE COOLING Dec 18, 2016
Incident date: Oct 26, 2016
AFTER MY 25,000 MILE MAINTENANCE CHECK I BEGAN NOTICING A FOUL ODOR UPON ENTERING THE CAR. ODDLY ENOUGH, THIS ODOR IS MOST PRONOUNCED WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS. WHILE THE CAR IS RUNNING AND THE FANS ARE BLOWING, THE SMELL REDUCES IN STRENGTH. HOWEVER, ANYTIME THE CAR IS OFF, THE CABIN FILLS ONCE AGAIN WITH THIS HORRIBLE FOUL ODOR. TO DESCRIBE THE SMELL I WOULD SAY THAT IT'S S... Read more
KIA OPTIMA (2007) - ENGINE AND ENGINE COOLING Dec 16, 2016
Incident date: Dec 16, 2016
I WAS DRIVING TO WORK AND MY DRIVERS SIDE AIRBAG CAME ON. A FEW MONTHS PRIOR, WE HAD TO REPLACE THE O2 SENSOR BECAUSE THE CHECK ENGINE LIGHT WAS ON. NOW ON THE SECOND DAY WITH THE AIRBAG LIGHT ON, THE CHECK ENGINE LIGHT CAME BACK ON! IS IT BAD WIRING, WILL MY AIRBAG NOT WORK? *TR
CHEVROLET SILVERADO 1500 (2003) - ENGINE AND ENGINE COOLING Dec 15, 2016
Incident date: Dec 15, 2016
THE CHECK ENGINE LIGHT IS ON AND THE OIL READER IS ALL THE WAY TO THE RIGHT AND WHILE DRIVING ON THE HIGHWAY THE REDUCED SPEED WARNING COMES ON THE ENGINE REDUCES SPEED AND CANNOT GO OVER 30 IN A 30 MILE RADIUS IT HAS DONE THIS TO ME 4 TIMES JUST THIS MORNING TO WORK. *TR
SUBARU OUTBACK (2011) - ENGINE AND ENGINE COOLING Dec 15, 2016
Incident date: Dec 14, 2016
THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR
CHEVROLET VOLT (2014) - ENGINE AND ENGINE COOLING Dec 15, 2016
Incident date: Nov 14, 2016
THE WATERHEATER PUMP ON THE CAR IS OUT AT JUST 53L MILES AND CHEVY STATES THAT THIS IS NOT THEIR PROBLEM EVEN THOUGH WE CANT GET THE PART BECAUSE IT IS BACK ORDERED DUE TO SO MANY INDIVIDUALS WITH THE SAME PROBLEM. THE REASON THIS IS A SAFETY ISSUE IS THAT THE CAR CAN NOT DEFROST THE WINDOW FOR VISIBILITY. THIS IS AN ISSUE AND THERE ARE SEVERAL VOLT OWNERS THAT ARE HAVING THE SAME PROBLEM DUE TO T... Read more
CADILLAC ESCALADE (2016) - ENGINE AND ENGINE COOLING Dec 13, 2016
Incident date: Aug 15, 2016
IN THE EARLY HOURS OF AUGUST 15TH 2016 MY CADILLAC ESCALADE 2016, VIN [XXX], CAUGHT FIRE WHILE STAYING PARKED (STATIONARY) ALL NIGHT. AS PER THE PICTURES TAKEN BY THE NEIGHBORS, THE ESCALADE TUNED INTO A HUGE FIRE BALL AND BURNED THE TRUCK DOWN TO ASHES. IT ALSO BURNED DOWN TWO OTHER CARS PARKED BEHIND IT AND THE ADJACENT HOUSE ON FIRE. AS PER THE MONTGOMERY COUNTY (MARYLAND) FIRE DEPARTMENT, A... Read more
Fire
HONDA ODYSSEY (2013) - ENGINE AND ENGINE COOLING Dec 12, 2016
Incident date: Dec 2, 2016
WHILE DRIVING IN THE MOUNTAINS OF COLORADO WHILE ON VACATION OUR STEERING WHEEL WAS VIOLENTLY SHAKING AND VIBRATING WHILE BRAKING DOWNHILL. THIS WAS VERY SCARY FOR OUR FAMILY FROM ILLINOIS TO EXPERIENCE. WE SCHEDULED IMMEDIATE REPAIRS AT THE SHOP NEAREST US ON 6/22/2015 WITH 36,206 MILES ON OUR HONDA ODYSSEY. WE HAD NEW ROTORS ON FRONT AND REAR REPLACED AND FRONT BRAKES $685. UNFORTUNATELY, WHIL... Read more
DODGE DURANGO (2012) - ENGINE AND ENGINE COOLING Dec 8, 2016
Incident date: Feb 7, 2016
I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTI... Read more
CHEVROLET SILVERADO 2500 (2003) - ENGINE AND ENGINE COOLING Dec 8, 2016
Incident date: Dec 8, 2016
THE VEHICLE GOES INTO REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE LOSES POWER TO ABOUT 20 MPH. IF DRIVING 70 MPH IT IS VERY DANGEROUS BECAUSE THE SUDDEN REDUCED ENGINE POWER WILL CAUSE A SEVERE ACCIDENT AND POSSIBLY KILL SOMEBODY. THIS HAS BEEN HAPPENING THE LAST FEW MONTHS. *TR
HONDA CIVIC (2000) - ENGINE AND ENGINE COOLING Dec 7, 2016
Incident date: Dec 7, 2016
WHILE DRIVING I SMELLED THEN SAW SMOKE COMING OUT OF THE GEAR SHIFT AREA. I PULLED OVER, TURNED OFF AND EXITED MY CAR. I OPENED THE HOOD AND WITHIN MINUTES MY CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. *TR
Fire
CHRYSLER SEBRING CONV (2008) - ENGINE AND ENGINE COOLING Dec 5, 2016
Incident date: Jun 15, 2015
VEHICLE SHUTS OFF WHILE DRIVING. *TR
HONDA CR-V (2013) - ENGINE AND ENGINE COOLING Dec 1, 2016
Incident date: Dec 1, 2016
2013 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATES WHEN GEAR SHIFTS INTO DRIVE, RESPONDS NORMALLY AFTER SEVERAL SECONDS, DEALERSHIP UNABLE TO DUPLICATE ISSUE. *SMD
CHEVROLET SILVERADO 1500 (2000) - ENGINE AND ENGINE COOLING Nov 30, 2016
Incident date: May 5, 2016
HAD TO DISCONNECT THE ANTI LOCK BRAKE SO I COULD STOP. WHEN DRIVING SLOW AND PRESSING ON THE BRAKE PEDAL, THE PEDAL IS SOLID AND DOES NOT MOVE. VERY DANGEROUS. CANNOT STOP THE VEHICLE AT ALL. BRAKE LINES ROTTED OUT. HAS TO REPLACE. TRANSMISSION LINES ROTTED OUT. HAD TO REPLACE. TRANSMISSION OIL COOLER ROTTED OUT. HAD TO REPLACE. FUEL LINES ARE ROTTING OUT. NOT REPLACED YET. DRIVE SHAFT IS ... Read more
BMW X5 (2006) - ENGINE AND ENGINE COOLING Nov 29, 2016
Incident date: Nov 28, 2016
2006 X5 VIN [XXX] WHILE IN MOTION ON A CITY STREET AND HWY! 1. BRAKE BOOSTER / VACUUM LINE FAILURE SAME AS RECALLED 2007-2010 ISSUE. WHY IS MY 2006 X5 BMW NOT COVERED WHEN THERE IS CLEARLY A SYSTEMIC FAILURE OF THIS SAME SYSTEM? I SEEK IMMEDIATE RELIEF AND DEMAND UPON YOU A RECALL FOR MY SPECIFIC BMW NOW TODAY. [XXX] CALL ME! 2. ALTERNATOR FAILURE X5 ACTED POSSESSED WITH ALL LIGHTS GOING ON AND... Read more
NISSAN ALTIMA (2008) - ENGINE AND ENGINE COOLING Nov 29, 2016
Incident date: Sep 3, 2016
WHEN DRIVING ON LONG AND SOMETIMES SHORT TRIPS, THE AIR FLOW STOPS BLOWING, LIKE A VENT WAS CLOSED. THE BLOWER FAN MOTOR IS STILL WORKING AND THE A/C IS STILL WORKING BECAUSE IT IS STILL COLD AT THE VENT BUT THERE IS NO AIR FLOW. *TR
MERCURY MILAN (2008) - ENGINE AND ENGINE COOLING Nov 15, 2016
Incident date: Nov 1, 2016
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER FRONTAL AIRBAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
BMW X5 (2011) - ENGINE AND ENGINE COOLING Nov 14, 2016
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE AND THE TECHNICIAN STATED THAT THERE WAS A FAILURE WITH THE ENGINE FAN. THE VEHICLE WAS DIAGNOSED AND PRODUCED DIAGNOSTIC CODE 37... Read more
GMC TERRAIN (2010) - ENGINE AND ENGINE COOLING Nov 8, 2016
Incident date: Aug 3, 2012
COPY OF LETTER TO MR. THOMAS D'ADDARIO, D'ADDARIO AUTOMOTIVE GROUP, EXPLAINING THE SERIOUS PROBLEMS WHICH MAY HAVE BEEN CAUSED BY THE MASS AIR FLOW SENSOR HOSE NOT CONNECTED OR DISLODGED DURING THE ENGINE/ECM MODULE REPLACEMENT. *SMD THE CONSUMER STATED DUE TO THE PROBLEM, HE EXPERIENCED LOSS OF POWER AND A LEAKING EXHAUST AND/OR CATALYTIC CONVERTER. ALSO, THE CONSUMER HAD TO ADD ONE QUART OF OI... Read more
PONTIAC GRAND PRIX (2001) - ENGINE AND ENGINE COOLING Nov 7, 2016
Incident date: Jan 24, 2016
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH FLAMES EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE CAUGHT FIRE WITHOUT WARNING THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLI... Read more
Fire
FORD FOCUS (2005) - ENGINE AND ENGINE COOLING Nov 3, 2016
Incident date: Oct 6, 2015
I BOUGHT MY CAR FROM THE ORIGINAL OWNER. I HAD TO BUY A RE-FURBISHED MOTOR, THE TIRES WERE SPLITTING AND THE SUSPENSION AND AIR CONDITIONER ALL NEEDED REPAIRING. WHEN I RECEIVED THE RECALL FROM DOT, [XXX], I IMMEDIATELY CONTACTED TALLAHASSEE FORD. THEY DENIED THERE WAS A RECALL AND I WAS MISTAKEN. MY VIN # WAS LISTED IN THE RECALL. I TRIED SEVERAL TIMES BUT FORD KEPT GIVING ME A RUN-AROUND A... Read more
FORD TAURUS (1999) - ENGINE AND ENGINE COOLING Nov 3, 2016
Incident date: Oct 8, 2016
MY AC UNIT BLEW OUT AND STOPPED WORKING THIS SUMMER, NOW THAT IT IS RAINY SEASON THERE IS A PUDDLE OF WATER ON THE FLOOR OF MY FRONT PASSENGER SEAT. OTHER PEOPLE HAVE HAD THIS ISSUE CALL REF NUMBER: 03V087000. COMPLAINT NUMBER: 10184014. I AM NOT SURE WHAT THEY HAVE DONE BUT IT RAINS IN WASHINGTON STATE AND MY CAR IS GOING TO STINK. THE AC UNIT JUST UP AND STOPPED WORKING, AND THE PUDDLE OF WA... Read more
HONDA CIVIC (1995) - ENGINE AND ENGINE COOLING Nov 1, 2016
Incident date: Nov 1, 2016
1995 HONDA CIVIC. CONSUMER REQUESTS TSB INFORMATION THAT RELATES TO LEAKING OR DETERIORATING RADIATOR AND OIL PAN GASKET LEAKS. *SMD UPDATED 01/24/17.*JB
CHEVROLET MALIBU (2013) - ENGINE AND ENGINE COOLING Nov 1, 2016
Incident date: Oct 31, 2016
THE HEATING SYSTEM HAS AN EXHAUST SMELL COMING THRU THE VENTS WHEN IN USE ONCE CAR IS WARM. IT SEEMS TO HAPPEN WHEN THE CONTROL SETTING IS ON PANEL. DOESN'T SEEM TO HAPPEN IN DEFROST SETTING. HAVE TO CRACK WINDOW TO GET FRESH AIR WHEN IN USE BECAUSE IT HAS CAUSED MY WIFE TO GET LIGHT HEADED WHILE DRIVING. I HAVE HAD IT INTO THE LOCAL CHEVY DEALER TWICE TO BE TOLD THERE IS NOTHING WRONG WITH IT. ... Read more
FORD EXPLORER (2011) - ENGINE AND ENGINE COOLING Oct 31, 2016
Incident date: Jul 12, 2016
MY FORD EXPLORER 2011 OMITS A FOUL ODOR(SMELLS LIKE ROTTEN EGG)WHEN YOU TURN ON THE AC WHILE DRIVING, THE STEERING COLUMN FEELS LOOSE AND HAS A STRONG WIND NOISE WHILE DRIVING. *TR
DODGE CHARGER (2016) - ENGINE AND ENGINE COOLING Oct 27, 2016
Incident date: Oct 26, 2016
DRIVING ON HIGHWAY, BECAME NAUSEATED AND DIZZY FROM FUMES COMING FROM A/C VENTS. DEALER FOUND LEAKING HEATER CORE. CAR WAS NEW WITH LESS THAN 100 MILES. NOTICED SLIGHT SMELL AT PURCHASES, SALESMAN SAID IT WAS JUST "NEW CAR SMELL". CAR PRESENTLY IN DEALERS REPAIR SHOP. *TR
SUBARU FORESTER (2015) - ENGINE AND ENGINE COOLING Oct 27, 2016
Incident date: Feb 5, 2015
2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION/ACCELERATION ISSUES. *SMD THE CONSUMER STATED AT LOW SPEEDS, THE VEHICLE WOULD BUCK SLIGHTLY AS SHE/HE ACCELERATED. IN STOP AND GO TRAFFIC, THE VEHICLE WOULD LURCH FORWARD UNEXPECTEDLY, OR WHEN SHE REMOVED HIS/HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SEEMED TO SLOW DOWN ABRUPTLY. WHEN THE CONSUMER ATTEMPTED TO ACCELE... Read more
TOYOTA RAV4 (2006) - ENGINE AND ENGINE COOLING Oct 27, 2016
Incident date: Sep 1, 2016
2006 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO DISAPPOINTMENT WITH ALTERNATOR REPAIR WORK AT DEALERSHIP. *SMD THE CONSUMER STATED SHE DID NOT THINK SHE NEEDED AN ALTERNATOR REPLACEMENT. AFTER THE ALTERNATOR WAS REPLACED, THE BATTERY LIGHT ILLUMINATED. ACCORDING TO THE INVOICE, THE DEALER REPLACED THE SHORT ENGINE BLOCK. THE DEALER NOT CHARGE THE CONSUMER FOR THE REPLACEMENT OF THE ALTERNATO... Read more
FORD F-150 (2009) - ENGINE AND ENGINE COOLING Oct 25, 2016
Incident date: Oct 8, 2016
ON NOW 4 OCCASIONS, I HAVE HAD AN ACCELERATOR STUCK IN WIDE OPEN CONDITION. ON 3 OF THEM, IT INVOLVED PASSING AT HIGHWAY SPEEDS, AND ON THE LATEST (10/22/16), IT HAPPENED ON A HARD ACCELERATION IN CITY CONDITIONS WHILE ACCELERATING FROM SLOW TO FASTER SPEED. IN EACH EVENT, PRESSING ON THE BRAKE DID HOLD BACK SPEED, BUT FULL ACCELERATION RESUMED IF BRAKE WAS RELEASED AT ALL. VERY LUCKY TO HAVE A... Read more
CHEVROLET CRUZE (2012) - ENGINE AND ENGINE COOLING Oct 20, 2016
Incident date: Oct 20, 2016
IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR
NISSAN SENTRA (2009) - ENGINE AND ENGINE COOLING Oct 20, 2016
Incident date: Sep 7, 2016
I'M CURRENTLY FINANCING A CAR. MY OIL RUNS OUT TOO FAST. IN ONE MONTH I PROBABLY USED 1000 MILES MAX AND I'VE ALREADY HAD TO GET A OIL CHANGE 3 TIMES. I'M AFRAID MY ENGINE IS EITHER GOING TO LOCK UP OR BLOW UP AND AS A YOUNG DRIVER I'M VERY SCARED OF MY SAFETY ESPECIALLY WHEN DRIVING ON THE PARKWAYS. *TR
FORD ESCAPE HYBRID (2005) - ENGINE AND ENGINE COOLING Oct 20, 2016
Incident date: Oct 20, 2016
DISPLAYED "STOP SAFELY NOW" WHILE DRIVING ON INTERSTATE. I PULLED OVER AND TURNED ENGINE OFF. RESTARTED AND DROVE A FEW MILES AND RECEIVED NOTICE AGAIN. REPEATED THIS CYCLE ABOUT 10 TIMES BEFORE I WAS FINALLY ABLE TO MAKE IT HOME. HAD DEALER SERVICE CAR AND DO A BATTERY FAN RECALL. DROVE OKAY FOR A MONTH BUT NOW I AM GETTING THE SAME ERROR AND HAVING TO SHUT THE VEHICLE DOWN AND RESTART. *TR
FORD EXPLORER (2013) - ENGINE AND ENGINE COOLING Oct 18, 2016
Incident date: Jul 17, 2013
SOON AFTER THE PURCHASE, THERE WAS A BURNT METAL/EXHAUST SMELL IN THE INTERIOR OF THE EXPLORER WHEN THE DRIVER ACCELERATED TO PASS A CAR, GET ONTO THE INTERSTATE, OR SOMETHING SIMILAR AND THEN LET OFF THE ACCELERATOR. THE FIRST TIME IT HAPPENED, WE THOUGHT THE VEHICLE WAS ON FIRE AND PULLED OFF ONTO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VEHICLE. WE HAVE TO OPEN WINDOWS TO FLUSH OUT THE SME... Read more
LEXUS LS400 (1990) - ENGINE AND ENGINE COOLING Oct 17, 2016
Incident date: May 1, 2014
S10 APPROPRIATE HANDLING - ENCLOSING AN AGENDA REPORT SERVICE HISTORY MAY 2014 - MAY/JUNE 2016 ON BLACK 1990 LEXUS LS 400. *SMD THE CONSUMER STATED EACH TIME THE REPAIR SHOP PERFORMED SERVICES ON HER VEHICLE, IT LED TO ANOTHER PROBLEM(S). A CLAMP WAS MISSING. A WIRE LEFT DANGLING, A HOSE WAS NOT PLACED ON CORRECTLY OR IT WAS THE WRONG HOSE AND/OR A GOOD HOSE WAS TORN, BROKEN OR TATTERED. A SCREW... Read more
SMART FORTWO COUPE (2008) - ENGINE AND ENGINE COOLING Oct 17, 2016
Incident date: Oct 12, 2016
WHILE DRIVING DOWN THE NORTH DALLAS TOLLWAY I HEARD A SUDDEN LOUD "POP" NOISE IN THE BACK OF MY CAR WHERE MY ENGINE IS LOCATED. IT WAS STARTLING ENOUGH TO PULL OFF ONTO THE SHOULDER OF THE HIGHWAY AND EXIT MY CAR IMMEDIATELY TO SEE WHERE THE NOISE CAME FROM. UPON EXITING MY VEHICLE, I SAW COMING FROM THE BACK OF THE CAR WHERE THE ENGINE IS LOCATED FLAMES COMING OUT OF THE ENGINE. I IMMEDIATELY ... Read more
Fire
CHEVROLET MONTE CARLO (2003) - ENGINE AND ENGINE COOLING Oct 17, 2016
Incident date: Oct 3, 2016
2003 CHEVROLET MONTE CARLO. CONSUMER WRITES IN REGARDS TO REMOVAL OF ENGINE PLASTIC "BEAUTY" COVER AND PLASTIC OIL-FILL-TUBE EXTENSION RECALL NOTICE. *SMD
DODGE DURANGO (2012) - ENGINE AND ENGINE COOLING Oct 17, 2016
Incident date: Sep 29, 2016
IN DECEMBER 2011 I PURCHASED A NEW 2012 DODGE DURANGO CITADEL FROM NORTHTOWN DODGE CHRYSLER JEEP RAM (NDCJR), IN TONAWANDA, NY. I AM HAVING AN ISSUES WITH PERIODIC STALLING WITHOUT WARNING WHILE DRIVING. IN APRIL 2016 WHILE SLOWING DOWN TO EXIT RIGHT VIA A THRUWAY RAMP THE DURANGO STALLED AND STEERING WHEEL LOCKED WITHOUT ANY WARNING. I BROUGHT THE VEHICLE INTO NDCJR ON 4/30/2016 AND WAS TOLD... Read more
NISSAN XTERRA (2005) - ENGINE AND ENGINE COOLING Oct 17, 2016
Incident date: Oct 7, 2016
DEAR NHTSA, HOPE YOU ARE DOING WELL. THE REASON OF MY MESSAGE IS TO CALL TO YOUR ATTENTION AN ISSUE REGARDING NISSAN'S RADIATOR -TRANSMISSION PROBLEM THAT HAS BEEN REPORTED BEFORE BY OTHER NISSAN DRIVERS. I OWN A 2005 X-TERRA AND IT WASN'T UNTIL THIS YEAR THAT I HAD A SERIOUS PROBLEM WITH MY CAR. IT STARTED EARLIER THIS YEAR WHEN MY CAR SIMPLY STALLED IN A PARKING LOT. AFTER SPENDING MORE TH... Read more
NISSAN MURANO (2004) - ENGINE AND ENGINE COOLING Oct 16, 2016
Incident date: Jul 12, 2005
TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. REPORT RECEIPT DATE: JULY 14, 2005 NHTSA CAMPAIGN NUMBER:05V319000 COM... Read more
Fire
CHEVROLET IMPALA (2005) - ENGINE AND ENGINE COOLING Oct 16, 2016
Incident date: Oct 10, 2015
MY IMPALA KEEPS STALLING!!! WHILE DRIVING IT, AND DOESN'T MATTER IF I'M GOING 30 OR 55, JUST STALLS, ITS A DEATH TRAP, BUT THAT'S ALL WE HAVE TO DRIVE, AND I HAVE TO HAUL A DISABLED PERSON!!! AM SCARED, HAVE SPENT A LOT OF MONEY REPLACING PARTS THAT IT COULD "POTENTIALLY" BE! AT A LOSS, PLEASE HELP!!! *TR
NISSAN MURANO (2015) - ENGINE AND ENGINE COOLING Oct 14, 2016
Incident date: Oct 12, 2016
THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. I AM SUBROGATION COUNSEL TO THEIR INSURER, ERIE INSURANCE COMPANY. WE HAVE SET A DATE OF OCTOBER 27, 2016 TO CONDUCT A SCENE INSPECTION AND INVITE NHTSA TO SEND SOMEONE TO ATTEND. THE DATE MAY CHANGE, SO PLEASE HAVE SOMEONE CONTACT ME TO KEEP IN TOUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM ... Read more
Fire
HYUNDAI GENESIS (2015) - ENGINE AND ENGINE COOLING Oct 12, 2016
Incident date: Mar 24, 2015
I BOUGHT GENESIS AT MARCH 24.2015, AND I AM NOT OWNER RIGHT NOW BECAUSE I SOLD THAT CAR. WHEN I BOUGHT CAR, THERE WERE NOISE AT ENGINE AT NEW CAR. AFTER CHEKING THE CAR, HYUNDAI ENGINEER SAID " SHORT BLOCK PROBLEM". IT IS EXACTLY SAME PROBLEM OF SONATA (THETA 2 ENGINE). I THINK GENESIS ENGINE(RHAMDA 3.8) ALSO HAVE PROBLEM. I WILL ATTACH RELATED PAPER. THANK YOU. *TR
BUICK LACROSSE (2016) - ENGINE AND ENGINE COOLING Oct 12, 2016
Incident date: Aug 23, 2016
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNOCCUPIED VEHICLE FIRE. *SMD
Fire
AUDI A4 ALLROAD (2013) - ENGINE AND ENGINE COOLING Oct 12, 2016
Incident date: Aug 25, 2016
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE ATTEMPTING TO START THE VEHICLE, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLANT VALVE FRACTURED, WHICH CAUSED COOLANT TO LEAK INTO THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANU... Read more
BUICK ENCORE (2013) - ENGINE AND ENGINE COOLING Oct 11, 2016
Incident date: Jun 9, 2014
THERE ARE TOXIC FUMES AND AN ODOR EMANATING FROM THE INTERIOR OF MY 2013 BUICK ENCORE. THE UPHOLSTERY SEEMS TO BE THE MOST LIKELY SOURCE. THE FUMES HAVE BEEN CAUSING A CHRONIC BURNING SENSATION IN OUR EYES, NOSE, THROAT, AND WHICH OCCASIONALLY RESULTS IN STOMACH DISCOMFORT AND NAUSEA. THE FUMES AND ODOR INTENSIFY ON SUNNY DAYS AND WHEN TAKING EXTENDED TRIPS. THE ISSUE HAS BEEN REPORTED TO THE GM ... Read more
PONTIAC GRAND PRIX (2002) - ENGINE AND ENGINE COOLING Oct 6, 2016
Incident date: Oct 3, 2016
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSITS ONTO EXHAUST MANIFOLD RECALL NOTICE AND SEEKS REFUND FOR ENGINE COMPARTMENT FIRE DAMAGES. *SMD
Fire
PONTIAC GRAND PRIX (1999) - ENGINE AND ENGINE COOLING Oct 4, 2016
Incident date: Mar 12, 2014
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE WITNESS STATED THAT THE FIRE STARTED UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NO POLICE OR INJURY REPORT. THE VEHICLE WAS COMPLETELY DESTROYED ... Read more
Fire
DODGE DURANGO (2011) - ENGINE AND ENGINE COOLING Oct 3, 2016
Incident date: Aug 28, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER PUMP GASKET AND BEARING HOUSING FAILED. THE WATER PUMP, COOLANT, AND THERMOSTAT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER W... Read more
DODGE CHARGER (2007) - ENGINE AND ENGINE COOLING Sep 27, 2016
Incident date: Sep 2, 2016
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. WHILE THE VEHICLE WAS STATIONARY, THE COOLING FAN FRACTURED AND ENTERED THE RADIATOR, WHICH ALSO FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
CHRYSLER 300 (2010) - ENGINE AND ENGINE COOLING Sep 22, 2016
Incident date: Sep 1, 2016
2010 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE SEIZED UP. CONSUMER SEEKS FULL REFUND FROM MANUFACTURER FOR VEHICLE /"LEMON". *SMD
NISSAN VERSA (2013) - ENGINE AND ENGINE COOLING Sep 22, 2016
Incident date: Sep 18, 2016
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL ACTIVATED INDEPENDENTLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED OVERNIGHT. UPON ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE... Read more
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