Showing 40,899 complaints - component: ENGINE AND ENGINE COOLING
Incident date: Oct 26, 2016
AFTER MY 25,000 MILE MAINTENANCE CHECK I BEGAN NOTICING A FOUL ODOR UPON ENTERING THE CAR. ODDLY ENOUGH, THIS ODOR IS MOST PRONOUNCED WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS. WHILE THE CAR IS RUNNING AND THE FANS ARE BLOWING, THE SMELL REDUCES IN STRENGTH. HOWEVER, ANYTIME THE CAR IS OFF, THE CABIN FILLS ONCE AGAIN WITH THIS HORRIBLE FOUL ODOR. TO DESCRIBE THE SMELL I WOULD SAY THAT IT'S S
... IMILAR TO A GYM LOCKER ROOM MIXED WITH GARBAGE. THIS IS EXTREMELY DISAPPOINTING AS MY CAR IS UNDER 2 YEARS OLD AND IT IS SOLELY USED FOR COMMUTING. FOOD IS NOT CONSUMED IN THIS VEHICLE AND ONLY WATER IS DRANK. THE FACT THAT THE SMELL DISAPPEARS WHEN DRIVING WITH THE FANS ON LEADS ME TO BELIEVE THAT THERE IS NOT A DEAD ANIMAL PRESENT IN THE CHASSIS. THIS SEEMS LIKE A MECHANICAL ISSUE. *TRRead more
Incident date: Dec 16, 2016
I WAS DRIVING TO WORK AND MY DRIVERS SIDE AIRBAG CAME ON. A FEW MONTHS PRIOR, WE HAD TO REPLACE THE O2 SENSOR BECAUSE THE CHECK ENGINE LIGHT WAS ON. NOW ON THE SECOND DAY WITH THE AIRBAG LIGHT ON, THE CHECK ENGINE LIGHT CAME BACK ON! IS IT BAD WIRING, WILL MY AIRBAG NOT WORK? *TR
Incident date: Dec 15, 2016
THE CHECK ENGINE LIGHT IS ON AND THE OIL READER IS ALL THE WAY TO THE RIGHT AND WHILE DRIVING ON THE HIGHWAY THE REDUCED SPEED WARNING COMES ON THE ENGINE REDUCES SPEED AND CANNOT GO OVER 30 IN A 30 MILE RADIUS IT HAS DONE THIS TO ME 4 TIMES JUST THIS MORNING TO WORK. *TR
Incident date: Dec 14, 2016
THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR
Incident date: Nov 14, 2016
THE WATERHEATER PUMP ON THE CAR IS OUT AT JUST 53L MILES AND CHEVY STATES THAT THIS IS NOT THEIR PROBLEM EVEN THOUGH WE CANT GET THE PART BECAUSE IT IS BACK ORDERED DUE TO SO MANY INDIVIDUALS WITH THE SAME PROBLEM. THE REASON THIS IS A SAFETY ISSUE IS THAT THE CAR CAN NOT DEFROST THE WINDOW FOR VISIBILITY. THIS IS AN ISSUE AND THERE ARE SEVERAL VOLT OWNERS THAT ARE HAVING THE SAME PROBLEM DUE TO T
... HEIR FAULT WATERPUMP SYSTEM. *TRRead more
Incident date: Aug 15, 2016
IN THE EARLY HOURS OF AUGUST 15TH 2016 MY CADILLAC ESCALADE 2016, VIN [XXX], CAUGHT FIRE WHILE STAYING PARKED (STATIONARY) ALL NIGHT. AS PER THE PICTURES TAKEN BY THE NEIGHBORS, THE ESCALADE TUNED INTO A HUGE FIRE BALL AND BURNED THE TRUCK DOWN TO ASHES. IT ALSO BURNED DOWN TWO OTHER CARS PARKED BEHIND IT AND THE ADJACENT HOUSE ON FIRE. AS PER THE MONTGOMERY COUNTY (MARYLAND) FIRE DEPARTMENT, A
... RSON WAS RULED OUT AND MOST LIKELY CAUSED BY INTERNAL MECHANICAL ISSUES. (FIRE DEPARTMENT REPORT NUMBER [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Fire
Incident date: Dec 2, 2016
WHILE DRIVING IN THE MOUNTAINS OF COLORADO WHILE ON VACATION OUR STEERING WHEEL WAS VIOLENTLY SHAKING AND VIBRATING WHILE BRAKING DOWNHILL. THIS WAS VERY SCARY FOR OUR FAMILY FROM ILLINOIS TO EXPERIENCE. WE SCHEDULED IMMEDIATE REPAIRS AT THE SHOP NEAREST US ON 6/22/2015 WITH 36,206 MILES ON OUR HONDA ODYSSEY. WE HAD NEW ROTORS ON FRONT AND REAR REPLACED AND FRONT BRAKES $685. UNFORTUNATELY, WHIL
... E ON A ROAD TRIP TO SEE FAMILY IN MICHIGAN WE AGAIN EXPERIENCED SHAKING OF THE STEERING WHEEL UPON BRAKING. ON 12/2/2016 57,428 MILES WE AGAIN HAD TO PAY FOR REAR ROTORS AND BRAKES. WE HAVE NEVER EXPERIENCED THE FREQUENCY OF REPAIRS (WE TRUST OUR REPAIR GUY) IN ANY OF OUR OTHER VEHICLES (FORDS AND CHEVYS). OUR VAN IS USUALLY DRIVEN AROUND TOWN WITH KID'S ACTIVITIES. EXPRESSWAY AND HIGH SPEED DRIVING IS LIMITED. THIS IS OUR FIRST HONDA. THEN ON 12/10/2016 WITH 57,569 MILES THE ENGINE LIGHT AND VSA (VEHICLE STABILITY ASSIST) LIGHT STAYS ON. TURNS OUT SPARK PLUGS 1 AND 2 FOULING..I'M SEEING THERE ARE COMPLAINTS HERE ABOUT THESE SAME ISSUES. I CONTACTED HONDA REGARDING THE SPARK PLUGS AND THEY SAID THERE IS AN EXTENSION TO COVER THIS IF I WENT TO AN AUTHORIZED DEALER. I HOPE THIS IS TRUE AND IT WORKS OUT, REPAIRS ARE EXPENSIVE AND WE WANT TO BE SAFE!Read more
Incident date: Feb 7, 2016
I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTI
... NUED TO TAKE MY SON TO TUTORIALS. *TRRead more
Incident date: Dec 8, 2016
THE VEHICLE GOES INTO REDUCED ENGINE POWER WHILE DRIVING. THE ENGINE LOSES POWER TO ABOUT 20 MPH. IF DRIVING 70 MPH IT IS VERY DANGEROUS BECAUSE THE SUDDEN REDUCED ENGINE POWER WILL CAUSE A SEVERE ACCIDENT AND POSSIBLY KILL SOMEBODY. THIS HAS BEEN HAPPENING THE LAST FEW MONTHS. *TR
Incident date: Dec 7, 2016
WHILE DRIVING I SMELLED THEN SAW SMOKE COMING OUT OF THE GEAR SHIFT AREA. I PULLED OVER, TURNED OFF AND EXITED MY CAR. I OPENED THE HOOD AND WITHIN MINUTES MY CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. *TR
Fire
Incident date: Jun 15, 2015
VEHICLE SHUTS OFF WHILE DRIVING. *TR
Incident date: Dec 1, 2016
2013 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATES WHEN GEAR SHIFTS INTO DRIVE, RESPONDS NORMALLY AFTER SEVERAL SECONDS, DEALERSHIP UNABLE TO DUPLICATE ISSUE. *SMD
Incident date: May 5, 2016
HAD TO DISCONNECT THE ANTI LOCK BRAKE SO I COULD STOP. WHEN DRIVING SLOW AND PRESSING ON THE BRAKE PEDAL, THE PEDAL IS SOLID AND DOES NOT MOVE. VERY DANGEROUS. CANNOT STOP THE VEHICLE AT ALL. BRAKE LINES ROTTED OUT. HAS TO REPLACE. TRANSMISSION LINES ROTTED OUT. HAD TO REPLACE. TRANSMISSION OIL COOLER ROTTED OUT. HAD TO REPLACE. FUEL LINES ARE ROTTING OUT. NOT REPLACED YET. DRIVE SHAFT IS
... QUESTIONABLE. SEVERELY RUSTED. REAR BACKING PLATES ROTTED OFF, NO MORE PARKING - EMERGENCY BRAKE. CHECK ENGINE LIGHT WILL NOT GO OUT. REPLACED CATALYTIC CONVERTER MANY TIMES WITH NO RESULTS. ENGINE LEAKS OIL. LOOSING COOLANT, POSSIBLE BURNING IT. FUEL MILEAGE IS TERRIBLE. BODY RUSTED OUT. ROCKER PANELS ARE GONE. CAB CORNERS ARE GONE. REAR BUMPER IS GONE. PUTTING THE SPARE TIRE UNDERNEATH IS A STUPID IDEA. THE COST TO REPLACE THESE PARTS IS TOO EXPENSIVE. FOR WHAT THESE VEHICLES COST NEW ALL OF THESE PARTS SHOULD BE MADE OUT OF STAINLESS STEEL OR USE PLASTIC FOR THE FUEL LINES AND BRAKE LINES. THE CHECK ENGINE LIGHT BEING RELATED TO A POLLUTION CONTROL DEVICE SHOULD BE ENTIRE COVERED BY THE MANUFACTURER. THESE PARTS AND WHATEVER IS UPSTREAM THAT CAUSED THE POLLUTION CONTROL PART TO FAIL SHOULD BE COVERED BY THE MANUFACTURER IN PERPETUITY. ANTI LOCK BRAKES SHOULD BE REMOVED FROM ALL CARS. THE PARTS ARE TOO EXPENSIVE TO REPLACE. THE COST SHOULD NOT BE ON THE SHOULDERS OF THE CAR OWNER. *TRRead more
Incident date: Nov 28, 2016
2006 X5 VIN [XXX] WHILE IN MOTION ON A CITY STREET AND HWY! 1. BRAKE BOOSTER / VACUUM LINE FAILURE SAME AS RECALLED 2007-2010 ISSUE. WHY IS MY 2006 X5 BMW NOT COVERED WHEN THERE IS CLEARLY A SYSTEMIC FAILURE OF THIS SAME SYSTEM? I SEEK IMMEDIATE RELIEF AND DEMAND UPON YOU A RECALL FOR MY SPECIFIC BMW NOW TODAY. [XXX] CALL ME! 2. ALTERNATOR FAILURE X5 ACTED POSSESSED WITH ALL LIGHTS GOING ON AND
... OFF BEFORE SHUTTING THE CAR DOWN ON A FREEWAY WHILE AT MAX LEGAL SPEED. ALTERNATOR IS PLACED LOW ON THE LEFT SIDE WHERE OIL LEAKS INTO IT CAUSING A FAILURE MODE. THE SAME OIL LEAKS CAUSE OTHER RUBBER COMPONENTS TO SWELL UP CRACK AND FAIL SUCH AS BOOTS AND RUBBER BUSHINGS ON ARMS. WHERE IS THE RECALL?? 2006 WHERE IS IT?? 3. BRAKE LIGHT SYSTEM FAILURE BACK R/H AND CHANGING LIGHT BULBS DIDN'T BRING IT TO WORKING CONDITION. BMW USED A SCREW DRIVER TO MAKE IT WORK AGAIN AFTER THE AIRBAG AND ALTERNATOR REPAIR THEY DID..I PAID FOR THE ALTERNATOR BUT IT SHOULD HAVE BEEN A RECALL ITEM! NOW MY BRAKE LIGHTS DON'T WORK BACK R/H SIDE. 5. 1 HEAD LIGHT OUT 6. ENGINE LEAKS OIL ON THE SIDE ONTO MY X5 RUBBER COMPONENTS AND I ALREADY HAD TO PAY FOR A NEW BOOT AND ARM! OTHER RUBBER ITEMS ARE ALL BAD AND GETTING WORSE! WHERE IS THE RECALL? WHY ARE THESE SAFETY ITEMS NOT BEING RECALLED BY YOUR GOVERNMENTAL ORGANIZATION? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Sep 3, 2016
WHEN DRIVING ON LONG AND SOMETIMES SHORT TRIPS, THE AIR FLOW STOPS BLOWING, LIKE A VENT WAS CLOSED. THE BLOWER FAN MOTOR IS STILL WORKING AND THE A/C IS STILL WORKING BECAUSE IT IS STILL COLD AT THE VENT BUT THERE IS NO AIR FLOW. *TR
Incident date: Nov 1, 2016
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER FRONTAL AIRBAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE ENGINE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE AND THE TECHNICIAN STATED THAT THERE WAS A FAILURE WITH THE ENGINE FAN. THE VEHICLE WAS DIAGNOSED AND PRODUCED DIAGNOSTIC CODE 37
... 92. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 01/04/17*LJ UPDATED 7/5/18*JB *TRRead more
Incident date: Aug 3, 2012
COPY OF LETTER TO MR. THOMAS D'ADDARIO, D'ADDARIO AUTOMOTIVE GROUP, EXPLAINING THE SERIOUS PROBLEMS WHICH MAY HAVE BEEN CAUSED BY THE MASS AIR FLOW SENSOR HOSE NOT CONNECTED OR DISLODGED DURING THE ENGINE/ECM MODULE REPLACEMENT. *SMD THE CONSUMER STATED DUE TO THE PROBLEM, HE EXPERIENCED LOSS OF POWER AND A LEAKING EXHAUST AND/OR CATALYTIC CONVERTER. ALSO, THE CONSUMER HAD TO ADD ONE QUART OF OI
... L EVERY 1000 MILES AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES. *JBRead more
Incident date: Jan 24, 2016
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH FLAMES EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE CAUGHT FIRE WITHOUT WARNING THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLI
... NG) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000. UPDATED 02/23/17*LJ CONSUMER STATED AIRBAGS DID NOT DEPLOY UPDATED 7/6/18*JB *TRRead more
Fire
Incident date: Oct 6, 2015
I BOUGHT MY CAR FROM THE ORIGINAL OWNER. I HAD TO BUY A RE-FURBISHED MOTOR, THE TIRES WERE SPLITTING AND THE SUSPENSION AND AIR CONDITIONER ALL NEEDED REPAIRING. WHEN I RECEIVED THE RECALL FROM DOT, [XXX], I IMMEDIATELY CONTACTED TALLAHASSEE FORD. THEY DENIED THERE WAS A RECALL AND I WAS MISTAKEN. MY VIN # WAS LISTED IN THE RECALL. I TRIED SEVERAL TIMES BUT FORD KEPT GIVING ME A RUN-AROUND A
... ND THEY LIED. SO NOW, I HAVE APPARENTLY MISSED A DEADLINE WHICH WAS NOT LISTED ON THE ORIGINAL NOTICE TO ME. I AM A SENIOR CITIZEN AND THIS HAS REALLY STRESSED ME OUT AND IT REALLY MAKES ME NOT TO PURCHASE ANOTHER FORD FROM ANYONE. ON ETHICS ALONE, I SHOULD BE ABLE TO MAKE THEM DO WHAT THEY BASICALLY REFUSED BY LYING TO ME. IT WAS IN MOTION AND WENT TO THE SHOP WITHIN TWO WEEKS AFTER THE NOTICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Oct 8, 2016
MY AC UNIT BLEW OUT AND STOPPED WORKING THIS SUMMER, NOW THAT IT IS RAINY SEASON THERE IS A PUDDLE OF WATER ON THE FLOOR OF MY FRONT PASSENGER SEAT. OTHER PEOPLE HAVE HAD THIS ISSUE CALL REF NUMBER: 03V087000. COMPLAINT NUMBER: 10184014. I AM NOT SURE WHAT THEY HAVE DONE BUT IT RAINS IN WASHINGTON STATE AND MY CAR IS GOING TO STINK. THE AC UNIT JUST UP AND STOPPED WORKING, AND THE PUDDLE OF WA
... TER ONLY SHOWS UP WHEN IT IS RAINING. I AM UNCLEAR IF THIS PUDDLE GETS BIGGER WHY DRIVING BUT I WOULD ASSUME THAT AS LONG AS THERE IS RAIN FALLING ON THE VEHICLE, THAT IT IS GETTING INTO THE CAR. *TRRead more
Incident date: Nov 1, 2016
1995 HONDA CIVIC. CONSUMER REQUESTS TSB INFORMATION THAT RELATES TO LEAKING OR DETERIORATING RADIATOR AND OIL PAN GASKET LEAKS. *SMD UPDATED 01/24/17.*JB
Incident date: Oct 31, 2016
THE HEATING SYSTEM HAS AN EXHAUST SMELL COMING THRU THE VENTS WHEN IN USE ONCE CAR IS WARM. IT SEEMS TO HAPPEN WHEN THE CONTROL SETTING IS ON PANEL. DOESN'T SEEM TO HAPPEN IN DEFROST SETTING. HAVE TO CRACK WINDOW TO GET FRESH AIR WHEN IN USE BECAUSE IT HAS CAUSED MY WIFE TO GET LIGHT HEADED WHILE DRIVING. I HAVE HAD IT INTO THE LOCAL CHEVY DEALER TWICE TO BE TOLD THERE IS NOTHING WRONG WITH IT.
... *TRRead more
Incident date: Jul 12, 2016
MY FORD EXPLORER 2011 OMITS A FOUL ODOR(SMELLS LIKE ROTTEN EGG)WHEN YOU TURN ON THE AC WHILE DRIVING, THE STEERING COLUMN FEELS LOOSE AND HAS A STRONG WIND NOISE WHILE DRIVING. *TR
Incident date: Oct 26, 2016
DRIVING ON HIGHWAY, BECAME NAUSEATED AND DIZZY FROM FUMES COMING FROM A/C VENTS. DEALER FOUND LEAKING HEATER CORE. CAR WAS NEW WITH LESS THAN 100 MILES. NOTICED SLIGHT SMELL AT PURCHASES, SALESMAN SAID IT WAS JUST "NEW CAR SMELL". CAR PRESENTLY IN DEALERS REPAIR SHOP. *TR
Incident date: Feb 5, 2015
2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION/ACCELERATION ISSUES. *SMD THE CONSUMER STATED AT LOW SPEEDS, THE VEHICLE WOULD BUCK SLIGHTLY AS SHE/HE ACCELERATED. IN STOP AND GO TRAFFIC, THE VEHICLE WOULD LURCH FORWARD UNEXPECTEDLY, OR WHEN SHE REMOVED HIS/HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SEEMED TO SLOW DOWN ABRUPTLY. WHEN THE CONSUMER ATTEMPTED TO ACCELE
... RATE, THE VEHICLE WOULD OFTEN HESITATE BEFORE REVVING UP. SUBARU INFORMED THE CONSUMER THEY WERE AWARE OF THE PROBLEM AND THERE WAS A FIX. HOWEVER, WITHIN THREE TO FOUR WEEKS OF THE FIX, THE PROBLEM RETURNED. THERE WAS AN ODD HESITATION AS IF THE VEHICLE DID NOT WANT TO GO FORWARD AT IDLE AFTER BRAKING. WHEN THE ACCELERATED WAS PRESSED, THERE WAS A DELAYED REACTION AND A LURCH. ALSO, SEVERAL LIGHTS INCLUDING THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONSUMER WENT TO ANOTHER DEALER AND SOON AFTER THE REPAIR, THE PREVIOUS PROBLEMS RETURNED. *JBRead more
Incident date: Sep 1, 2016
2006 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO DISAPPOINTMENT WITH ALTERNATOR REPAIR WORK AT DEALERSHIP. *SMD THE CONSUMER STATED SHE DID NOT THINK SHE NEEDED AN ALTERNATOR REPLACEMENT. AFTER THE ALTERNATOR WAS REPLACED, THE BATTERY LIGHT ILLUMINATED. ACCORDING TO THE INVOICE, THE DEALER REPLACED THE SHORT ENGINE BLOCK. THE DEALER NOT CHARGE THE CONSUMER FOR THE REPLACEMENT OF THE ALTERNATO
... R AND ENGINE SHORT BLOCK. HOWEVER, THERE WAS A CHARGE FOR AN ENGINE GASKET AND CYLINDER. *JBRead more
Incident date: Oct 8, 2016
ON NOW 4 OCCASIONS, I HAVE HAD AN ACCELERATOR STUCK IN WIDE OPEN CONDITION. ON 3 OF THEM, IT INVOLVED PASSING AT HIGHWAY SPEEDS, AND ON THE LATEST (10/22/16), IT HAPPENED ON A HARD ACCELERATION IN CITY CONDITIONS WHILE ACCELERATING FROM SLOW TO FASTER SPEED. IN EACH EVENT, PRESSING ON THE BRAKE DID HOLD BACK SPEED, BUT FULL ACCELERATION RESUMED IF BRAKE WAS RELEASED AT ALL. VERY LUCKY TO HAVE A
... VOIDED ACCIDENT / DEATH!Read more
Incident date: Oct 20, 2016
IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR
Incident date: Sep 7, 2016
I'M CURRENTLY FINANCING A CAR. MY OIL RUNS OUT TOO FAST. IN ONE MONTH I PROBABLY USED 1000 MILES MAX AND I'VE ALREADY HAD TO GET A OIL CHANGE 3 TIMES. I'M AFRAID MY ENGINE IS EITHER GOING TO LOCK UP OR BLOW UP AND AS A YOUNG DRIVER I'M VERY SCARED OF MY SAFETY ESPECIALLY WHEN DRIVING ON THE PARKWAYS. *TR
Incident date: Oct 20, 2016
DISPLAYED "STOP SAFELY NOW" WHILE DRIVING ON INTERSTATE. I PULLED OVER AND TURNED ENGINE OFF. RESTARTED AND DROVE A FEW MILES AND RECEIVED NOTICE AGAIN. REPEATED THIS CYCLE ABOUT 10 TIMES BEFORE I WAS FINALLY ABLE TO MAKE IT HOME. HAD DEALER SERVICE CAR AND DO A BATTERY FAN RECALL. DROVE OKAY FOR A MONTH BUT NOW I AM GETTING THE SAME ERROR AND HAVING TO SHUT THE VEHICLE DOWN AND RESTART. *TR
Incident date: Jul 17, 2013
SOON AFTER THE PURCHASE, THERE WAS A BURNT METAL/EXHAUST SMELL IN THE INTERIOR OF THE EXPLORER WHEN THE DRIVER ACCELERATED TO PASS A CAR, GET ONTO THE INTERSTATE, OR SOMETHING SIMILAR AND THEN LET OFF THE ACCELERATOR. THE FIRST TIME IT HAPPENED, WE THOUGHT THE VEHICLE WAS ON FIRE AND PULLED OFF ONTO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VEHICLE. WE HAVE TO OPEN WINDOWS TO FLUSH OUT THE SME
... LL. AT FIRST, IT SEEMED THAT "RECIRCULATE" WOULD HAVE TO BE ON, BUT IN TIME IT DID NOT MATTER WHETHER IT WAS ON OR OFF. WHEN DRIVING IN TRAFFIC, WE DETECT EXHAUST SMELL AT ALL TIMES. TURNING ON "RECIRCULATE" HAS NO EFFECT. I HAVE ASTHMA, AND IT HAS BEEN WORSENING SINCE WE BOUGHT THE EXPLORER. I AM NOT A SMOKER. I NOW REFUSE TO RIDE IN THE EXPLORER AND AM DEMANDING THAT WE GET RID OF IT. *TRRead more
Incident date: May 1, 2014
S10 APPROPRIATE HANDLING - ENCLOSING AN AGENDA REPORT SERVICE HISTORY MAY 2014 - MAY/JUNE 2016 ON BLACK 1990 LEXUS LS 400. *SMD THE CONSUMER STATED EACH TIME THE REPAIR SHOP PERFORMED SERVICES ON HER VEHICLE, IT LED TO ANOTHER PROBLEM(S). A CLAMP WAS MISSING. A WIRE LEFT DANGLING, A HOSE WAS NOT PLACED ON CORRECTLY OR IT WAS THE WRONG HOSE AND/OR A GOOD HOSE WAS TORN, BROKEN OR TATTERED. A SCREW
... WAS LEFT MISSING. A PART OR COMPONENT WAS NOT PUT IN PROPERLY. THE CONSUMER STATED SHE WAS AFRAID TO DRIVE THE VEHICLE MORE THAN 10 MILES, BECAUSE IT WOULD SMOKE AND LEAK FLUID. THE STARTER WAS REPLACED, THE DOOR WOULD NOT CLOSE COMPLETELY, THE HOOD WOULD NOT SHUT COMPLETELY, THE FUEL GAUGE DID NOT WORK, DESPITE HAVING A FULL TANK OF GAS, THE DEFROSTER DID NOT WORK. ALSO, THE OIL SHOWED A QUART LOW, THE INTERIOR GAUGES ON THE STEERING PANEL WENT HAYWIRE, THE INTERIOR TURN SWITCHES WERE NOT WORKING AS THEY SHOULD, THE TRANSMISSION MOUNT NEEDED TO BE REPLACED, THE TRANSMISSION STICK WAS LOOSE, THE BRAKE HOSE AND IGNITION CYLINDER, CONTROL ARMS AND WINDOW REGULATORS WERE REPLACED. *JB UPDATED 04/10/2017*JS *TRRead more
Incident date: Oct 12, 2016
WHILE DRIVING DOWN THE NORTH DALLAS TOLLWAY I HEARD A SUDDEN LOUD "POP" NOISE IN THE BACK OF MY CAR WHERE MY ENGINE IS LOCATED. IT WAS STARTLING ENOUGH TO PULL OFF ONTO THE SHOULDER OF THE HIGHWAY AND EXIT MY CAR IMMEDIATELY TO SEE WHERE THE NOISE CAME FROM. UPON EXITING MY VEHICLE, I SAW COMING FROM THE BACK OF THE CAR WHERE THE ENGINE IS LOCATED FLAMES COMING OUT OF THE ENGINE. I IMMEDIATELY
... REMOVED MYSELF FROM THE VICINITY OF THE CAR AND WITHIN MOMENTS MY CAR WAS ENGULFED IN FLAMES. HAD I NOT PULLED OFF TO THE SHOULDER WHEN I DID, MY STORY WOULD NOT BE COMING DIRECTLY FROM ME BUT FROM MY OBITUARY STATING MY CAUSE OF DEATH. I CHECKED WITH MY AUTO INSURANCE TO SEE IF ANY RECALLS HAD BEEN MADE ON MY CAR BUT NONE HAD BEEN MADE. I CURIOUSLY SEARCHED THE INTERNET TO SEE IF ANY OTHER PEOPLE HAD EXPERIENCE SOMETHING SIMILAR WITH THERE SMART CARS TO FRIGHTENINGLY COME UPON THE WEBSITE WWW.SMARTCARSSUCK.COM. TO MY HORROR I SAW PHOTO AFTER PHOTO OF CARS IN VARIOUS STAGES OF BEING ENGULFED IN FLAMES. TO MAKE MATTERS WORSE I SEE THAT MERCEDES BENZ HAS BEEN NOTIFIED OF THIS DEATH TRAP YET HAVE NOT CHOSEN TO RECALL OR CHECK INTO THE ISSUE. I WAS INFORMED AS THERE HAS NOT BEEN A DEATH OR INJURY ATTACHED TO THIS OCCURRENCE NO CHANGE WILL BE MADE. IT IS VERY TRAGIC THAT A COMPANY AS LARGE AS MERCEDES BENZ HAS BEEN A DERELICT IN HOW THEY HAVE HANDLED THIS ISSUE. I WAS ALWAYS UNDER THE IMPRESSION THEY STRIVED TO MAKE THE SAFEST VEHICLE ON THE ROAD. IT WILL BE MY MISSION TO INFORM PEOPLE OF THE DANGERS OF THIS VEHICLE AND UNTIL THIS ISSUE IS RESOLVED THE VEHICLE SHOULD NOT BE PURCHASED. I WILL ALSO INFORM AS MANY AUTO INSURANCE COMPANIES OF THIS AND TO NOT INSURE THESE VEHICLES UNTIL IT IS RESOLVED. I CONSIDER MYSELF ONE OF THE LUCKY ONES WHO WAS ABLE TO GET OUT ALIVE AND WILL TAKE THIS SECOND CHANCE AS AN OPPORTUNITY TO MAKE MY MESS INTO A MESSAGE AND SAVE LIVES. *TRRead more
Fire
Incident date: Oct 3, 2016
2003 CHEVROLET MONTE CARLO. CONSUMER WRITES IN REGARDS TO REMOVAL OF ENGINE PLASTIC "BEAUTY" COVER AND PLASTIC OIL-FILL-TUBE EXTENSION RECALL NOTICE. *SMD
Incident date: Sep 29, 2016
IN DECEMBER 2011 I PURCHASED A NEW 2012 DODGE DURANGO CITADEL FROM NORTHTOWN DODGE CHRYSLER JEEP RAM (NDCJR), IN TONAWANDA, NY. I AM HAVING AN ISSUES WITH PERIODIC STALLING WITHOUT WARNING WHILE DRIVING. IN APRIL 2016 WHILE SLOWING DOWN TO EXIT RIGHT VIA A THRUWAY RAMP THE DURANGO STALLED AND STEERING WHEEL LOCKED WITHOUT ANY WARNING. I BROUGHT THE VEHICLE INTO NDCJR ON 4/30/2016 AND WAS TOLD
... THAT THEY WERE 'UNABLE TO MAKE ANY REPAIRS BECAUSE THEY COULD NOT DUPLICATE THE ISSUE'. IN JULY 2016, MY HUSBAND EXPERIENCED THE STALLING WHILE MAKING A LEFT TURN. MY MOST TERRIFYING EXPERIENCE CAME IN AUGUST OF 2016 WHEN I WAS ON A MAIN ROAD IN BUSY EVENING TRAFFIC, SLOWING DOWN TO MERGE INTO THE LEFT TURNING LANE, AND THE CAR COMPLETELY STALLED AND STEERING WHEEL LOCKING AGAIN ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT OF ME. I CONTACTED NCDJR TO INFORM THEM THAT THIS WAS HAPPENING AGAIN AND THAT I NEEDED MY VEHICLE SERVICED. NORTHTOWN HAD MY VEHICLE FROM 8/6/2016-8/30/2016 AND I WAS AGAIN TOLD, THE VEHICLE COULD NOT BE REPAIRED BECAUSE 'THEY COULD NOT DUPLICATE THE PROBLEM'. ON THE EVENING OF THURSDAY, 9/29/2016 I WAS GETTING OFF AT AN EXPRESSWAY RAMP AND WAS SITTING IN RUSH HOUR TRAFFIC WAITING FOR THE LIGHT TO CHANGE, AND WHEN I ACCELERATED THE CAR MADE NO MOTION, I WAS AGAIN STALLED WITHOUT WARNING. PER THEIR INSTRUCTION, I CONTACTED NCDJR AND TOLD THEM I WAS BRINGING THE VEHICLE RIGHT OVER. THEY AGAIN COULD NOT "DUPLICATE THE PROBLEM" HOWEVER THEY DECIDED TO PUT A TRACKING DEVICE ON THE CAR SO THAT WHEN IT STALLS AGAIN IT CAN BE RECORDED. I PICKED THE VEHICLE UP 6 DAYS LATER ON WEDNESDAY, 10/5/2016. I FEEL THAT I HAVE BEEN MORE THAN PATIENT AND HAVE BEEN THROUGH ALL OF THE PROPER CHANNELS, HOWEVER, I AM BEING ASKED TO CONTINUE TO PUT MY FAMILY, MYSELF AND OTHERS AT RISK BY DRIVING A CAR THAT IS UNSAFE TO HAVE ON THE ROAD IN THIS CONDITION. *TRRead more
Incident date: Oct 7, 2016
DEAR NHTSA, HOPE YOU ARE DOING WELL. THE REASON OF MY MESSAGE IS TO CALL TO YOUR ATTENTION AN ISSUE REGARDING NISSAN'S RADIATOR -TRANSMISSION PROBLEM THAT HAS BEEN REPORTED BEFORE BY OTHER NISSAN DRIVERS. I OWN A 2005 X-TERRA AND IT WASN'T UNTIL THIS YEAR THAT I HAD A SERIOUS PROBLEM WITH MY CAR. IT STARTED EARLIER THIS YEAR WHEN MY CAR SIMPLY STALLED IN A PARKING LOT. AFTER SPENDING MORE TH
... AN $200 IN TOWING PLUS $1500 IN FIXING THE TRANSMISSION COMPUTER I THOUGHT THE PROBLEM WAS FIXED. IN MAY, DRIVING BACK FROM TAMPA TO MIAMI, THE CAR STARTED TO ACT AGAIN BUT THEN IT WENT AWAY. ABOUT A MONTH AGO MY CAR HAD ANOTHER EPISODE OF 'LOOSING' POWER. I BROUGHT MY CAR TO A NISSAN DEALER IN MIAMI FOR THEM TO TAKE A LOOK AND THEY SUGGESTED TAKING IT TO A TRANSMISSION SPECIALIST AS THEIR PROTOCOL FOR CASES LIKE THIS CALLS FOR AN EXPENSIVE TRANSMISSION CHANGE. THE WEEKEND OF OCTOBER 7TH, I WAS HEADED TOWARDS MY PARENTS HOME AND MY CAR STALLED AGAIN. I TOOK IT TO A TRANSMISSION SPECIALIST IN CORAL SPRINGS AND $4,600 LATER, I HAVE A NEW TRANSMISSION AND RADIATOR. HE GAVE ME THE EXPLANATION ABOUT THE RADIATOR LEAKING INTO THE TRANSMISSION. MY BROTHER POINTED TO MY ATTENTION THAT THERE WAS SOME SORT OF SETTLEMENT WITH NISSAN REGARDING THIS SAME ISSUE. I WILL LIKE TO KNOW WHICH ARE THE NEXT STEPS AS IT IS MY UNDERSTANDING THAT NHTSA CONTINUES TO INVESTIGATE THIS CASE. THANK YOU FOR YOUR ATTENTION REGARDING THIS MATTER. KIND REGARDS, *TRRead more
Incident date: Jul 12, 2005
TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. REPORT RECEIPT DATE: JULY 14, 2005 NHTSA CAMPAIGN NUMBER:05V319000 COM
... PONENT:ELECTRICAL SYSTEM ALTERNATOR STOP THE BATTERY FROM CHARGING THEN BATTERY BEGIN TO DISCHARGE ONLY STAY CHARGE FIVE MINS HAVING SENSOR DEFUAT.. THAT CAN CASE MY FAMILY TO HAVE A CRASH NEED HELP WITH THIS. THANK YOU HAVE PAPERWORK SHOWING DEFAULT ON MY 2004 NISSAN MURANO SL FWD. *TRRead more
Fire
Incident date: Oct 10, 2015
MY IMPALA KEEPS STALLING!!! WHILE DRIVING IT, AND DOESN'T MATTER IF I'M GOING 30 OR 55, JUST STALLS, ITS A DEATH TRAP, BUT THAT'S ALL WE HAVE TO DRIVE, AND I HAVE TO HAUL A DISABLED PERSON!!! AM SCARED, HAVE SPENT A LOT OF MONEY REPLACING PARTS THAT IT COULD "POTENTIALLY" BE! AT A LOSS, PLEASE HELP!!! *TR
Incident date: Oct 12, 2016
THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. I AM SUBROGATION COUNSEL TO THEIR INSURER, ERIE INSURANCE COMPANY. WE HAVE SET A DATE OF OCTOBER 27, 2016 TO CONDUCT A SCENE INSPECTION AND INVITE NHTSA TO SEND SOMEONE TO ATTEND. THE DATE MAY CHANGE, SO PLEASE HAVE SOMEONE CONTACT ME TO KEEP IN TOUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM
... OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Fire
Incident date: Mar 24, 2015
I BOUGHT GENESIS AT MARCH 24.2015, AND I AM NOT OWNER RIGHT NOW BECAUSE I SOLD THAT CAR. WHEN I BOUGHT CAR, THERE WERE NOISE AT ENGINE AT NEW CAR. AFTER CHEKING THE CAR, HYUNDAI ENGINEER SAID " SHORT BLOCK PROBLEM". IT IS EXACTLY SAME PROBLEM OF SONATA (THETA 2 ENGINE). I THINK GENESIS ENGINE(RHAMDA 3.8) ALSO HAVE PROBLEM. I WILL ATTACH RELATED PAPER. THANK YOU. *TR
Incident date: Aug 23, 2016
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNOCCUPIED VEHICLE FIRE. *SMD
Fire
Incident date: Aug 25, 2016
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE ATTEMPTING TO START THE VEHICLE, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLANT VALVE FRACTURED, WHICH CAUSED COOLANT TO LEAK INTO THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANU
... FACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.Read more
Incident date: Jun 9, 2014
THERE ARE TOXIC FUMES AND AN ODOR EMANATING FROM THE INTERIOR OF MY 2013 BUICK ENCORE. THE UPHOLSTERY SEEMS TO BE THE MOST LIKELY SOURCE. THE FUMES HAVE BEEN CAUSING A CHRONIC BURNING SENSATION IN OUR EYES, NOSE, THROAT, AND WHICH OCCASIONALLY RESULTS IN STOMACH DISCOMFORT AND NAUSEA. THE FUMES AND ODOR INTENSIFY ON SUNNY DAYS AND WHEN TAKING EXTENDED TRIPS. THE ISSUE HAS BEEN REPORTED TO THE GM
... DEALER, WHERE I PURCHASED THE CAR, OVER THE PAST TWO YEARS, HOWEVER THEY HAVE NOT TAKEN ACTION TO RESOLVE THE ISSUE, NOR HAVE THEY TAKEN THIS MATTER SERIOUSLY. WE WOULD LIKE TO GET THE CAR TESTED FOR TOXIC INTERIOR EMISSIONS, AND WOULD LIKE HELP FINDING THE PROPER TESTING FACILITY OR COMPANY THAT PERFORMS THIS TEST. COULD YOU PLEASE RECOMMEND SOMEONE, WHETHER A PRIVATE COMPANY OR GOVERNMENTAL AGENCY THAT PERFORMS THIS SERVICE. ANY DIRECTION OR IDEA WOULD BE EXTREMELY HELPFUL AT THIS POINT. THANK YOU VERY MUCH FOR YOUR ATTENTION AND ASSISTANCE. *TRRead more
Incident date: Oct 3, 2016
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSITS ONTO EXHAUST MANIFOLD RECALL NOTICE AND SEEKS REFUND FOR ENGINE COMPARTMENT FIRE DAMAGES. *SMD
Fire
Incident date: Mar 12, 2014
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE WITNESS STATED THAT THE FIRE STARTED UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NO POLICE OR INJURY REPORT. THE VEHICLE WAS COMPLETELY DESTROYED
... AND WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. UPDATED 01/06/17*LJRead more
Fire
Incident date: Aug 28, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER PUMP GASKET AND BEARING HOUSING FAILED. THE WATER PUMP, COOLANT, AND THERMOSTAT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER W
... AS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,600. UPDATED 12/20/16*LJRead more
Incident date: Sep 2, 2016
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. WHILE THE VEHICLE WAS STATIONARY, THE COOLING FAN FRACTURED AND ENTERED THE RADIATOR, WHICH ALSO FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Incident date: Sep 1, 2016
2010 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE SEIZED UP. CONSUMER SEEKS FULL REFUND FROM MANUFACTURER FOR VEHICLE /"LEMON". *SMD
Incident date: Sep 18, 2016
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL ACTIVATED INDEPENDENTLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED OVERNIGHT. UPON ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE
... MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE CONSUMER ALSO STATED THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE CONTINUED TO SMELL OF GAS, AFTER THE FUEL PUMP WAS REPLACED. ALSO, THE RPM FLUCTUATED BETWEEN 1500 TO 3500 AND THE TIRE PRESSURE LIGHT ILLUMINATED. UPDATED 10/13/16.*JBRead more