Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 40,517 complaints — component: ENGINE AND ENGINE COOLING

Incident date: Jan 8, 2016

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. IN ADDITION, DROPS OF OIL WERE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER'S SIDE AXLE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ... Read more

Incident date: Feb 5, 2016

I HAVE A 2007 MAZDA CX7, MY VEHICLE HAS 71,000 MILES I HAVE NOTICED A RATTLING NOISE FOR THE PAST FEW MONTHS. I VISIT THREE MECHANICS AND ALL THREE MECHANICS ARE TELLING ME IT'S THE VVT TIMING CHAIN. THE COST THE REPAIR MY VEHICLE IS $3,000 TO $4,000 DOLLARS. I CONTACT THE MAZDA DEALER AND BECAUSE I HAVE NO WARRANTY I HAVE TO PAY OUT OF POCKET. SO I BEGIN TO DO MY RESEARCH ONLINE. I REALIZED THAT ... Read more

Incident date: Feb 2, 2016

2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERA... Read more

Incident date: Dec 14, 2015

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ UPDATED 03/30/16.*JB

Incident date: Jan 24, 2016

TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO MAKE HISSING NOISES AND COMPLETELY SHUT DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). THE TECHNICIAN MADE THE MANUFACTURER AWARE OF THE FAI... Read more

Incident date: Aug 1, 2015

THESE S600 WITH V12 ENGINES FROM 2000-2005 HAVE SEVERE ENGINE OIL COOLER LEAKS. SOME WITH AS LITTLE AS 30,000 MILES. THESE VEHICLES SHOULD HAVE BEEN RECALLED YEARS AGO NOW MERCEDES WANTS TO CHARGE FROM 5,OOO TO 6,000 TO REPAIR THIS PROBLEM AND DONT WANT TO WARRANT AFTER FIX BECAUSE ITS A RECURRING PROBLEM BECAUSE OF POOR ENGINEERING. THEIR SHOULD BE A RECALL ON THIS PROBLEM.

Incident date: Feb 2, 2014

TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more

Incident date: Feb 1, 2016

2006 NISSAN PATHFINDER. CONSUMER WRITES IN REGARDS TO VEHICLE TIMING CHAIN TENSIONING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, SHE HEARD A STRANGE RATTLE AND HISSING NOISE COMING FROM THE ENGINE AREA UNDERNEATH THE HOOD. THE CONSUMER HAD HER LOCAL REPAIR SHOP INVESTIGATE. THE TECHNICIAN STATED WITHOUT TAKING THE MOTOR APART, IT APPEARED THE MOTOR WAS FAILING. THE CONSUMER STARTE... Read more

Incident date: Feb 1, 2016

2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V701. *SMD

Incident date: Feb 1, 2016

2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE CHECK ENGINE LIGHT RECALL #15757 ISSUES. *SMD THE CONSUMER STATED THE DEALER CLAIMED THE VEHICLE HAD AN OIL LEAK. *JB

Incident date: Feb 1, 2016

2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL ON EXHAUST MANIFOLD COULD CAUSE AN ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Incident date: Apr 17, 2015

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR... Read more

Incident date: Nov 25, 2015

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FIRE AFTER OIL SPILLED ONTO ENGINE. CONSUMER STATES RECEIVED ENGINE COMPARTMENT FIRES RECALL NOTICE AFTER INCIDENT. *SMD THE CONSUMER STATED AS A RESULT OF THE FIRE, SHE HAD TO PURCHASE A NEW VEHICLE, BECAUSE HER INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. *JB

Fire

Incident date: Jan 1, 2016

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT SMELLED A STRONG ODOR OF FUEL AND ENGINE OIL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V800000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT DID NOT RECEIVE NOTIFICATION OF THE RECALL. THE VEHICLE WAS TO BE SCHEDULED FOR AN APPOINTMENT, BUT THE PARTS WERE NOT AVAILABLE TO R... Read more

Incident date: May 25, 2015

HI! AS YOU CAN SEE, I AM AN OWNER OF A HONDA ACCORD 2003. I HAVE RECENTLY TAKEN IT FOR A REPLACEMENT OF THE PASSENGER AIRBAG. WHILE I WAS DOING SOME RESEARCH, I FOUND THAT THIS SPECIFIC YEAR AND MODEL, HAD SOME OTHER ISSUES OR RECALLS TOO. FOR EXAMPLE, THE TRANSMISSION SYSTEM. HIS CAUGHT MY ATTENTION SINCE I THINK I DO HAVE A PROBLEM PROBABLY RELATED TO IT. I BOUGHT THIS CAR IN MAY LAST YEAR, F... Read more

Incident date: Sep 22, 2015

TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE VEHICLE REMAINED AT THE DEALER FOR THREE CONSECUTIVE MONTHS TO LOCATE THE FAILURE. THE CAM SENSOR, CRANK SENSOR, AND TIMING BELT WERE REPLACED. IN ADDITION, THE ECM COMPUTER WAS REPLACED. ONE MONTH LATER, AFTER THE REPAIR W... Read more

Incident date: Jan 1, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SMOKE APPEARED AND THE ENGINE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASON... Read more

Incident date: Jan 25, 2016

THE A/C COMPRESSOR DRIPS DIRECTLY ON THE SUBFRAME, WHICH RUSTED IT COMPLETELY APART. WHICH IN TURN, DESTROYED THE SUSPENSION. MY CAR IS NOW WAITING TO BE TOWED BACK TO MY HOUSE, TOTALLY NOT DRIVABLE. I WAS ON A CITY STREET. NORMAL TURN AROUND A CORNER. IF I WOULD HAVE BEEN INJURED, I WOULD BE FILING A LAWSUIT AGAINST HONDA FOR EXTREMELY POOR ENGINEERING AND LACK OF THINKING THIS HORRIBLE DESIGN FL... Read more

Incident date: Jan 7, 2016

ENGINE RUNNING HOT ENGINE REDUCE POWER TO LOWER TEMPS. THIS VEHICLE IS ONE OF THE 2013 FORD FUSION 1.6 LITER ENGINE. VIN # [XXX] NHTSA RECALL # 12V551000 FORD RECALL # 12S41 THIS VIN # HAS THE EIGHTH LETTER "R" AS A SAFETY RECALL ISSUED BY FORD MOTOR COMPANY BY [XXX] ON NOVEMBER 30, 2012. MY VEHICLE WAS MANUFACTURED DURING THIS TIME OF THE EFFECTED VEHICLES. FORD IS DENYING MY CLAIM WITH TH... Read more

Incident date: Dec 8, 2015

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE IN THE ENGINE COMPARTMENT. THE FIRE INDEPENDENTLY EXTINGUISHED ITSELF. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE, BUT IT WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE MA... Read more

Fire

Incident date: Dec 15, 2015

NHTSA RECALL CAMPAIGN NUMBER 15V701000 . WE HAVE BEEN NOTIFIED BY GENERAL MOTORS THAT PLANNING IS UNDERWAY TO CONDUCT THIS RECALL, WHICH IS INTENDED TO PREVENT ENGINE FIRES CAUSED BY OIL LEAK. AS PART OF THE PLANS STATED IN THEIR LETTER, THEY WILL BE PERMANENTLY REMOVING AN OIL FILL EXTENSION AND ENGINE "BEAUTY" COVER DURING THIS RECALL. WE HAVE SPOKEN TO GM RECALL PHONE NUMBER ABOUT O... Read more

Incident date: Jan 1, 2016

2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SEVERE OIL LEAK ISSUES. *SMD THE CONSUMER STATED THE ROCKER ARM COVER GASKET HAD A LEAK. GM ISSUED A RECALL FOR THE EXACT PROBLEM. HOWEVER, IT WAS FOR A DIFFERENT MODEL. *JB

Incident date: Jan 1, 2016

2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSIT LEAKING ONTO THE EXHAUST MANIFOLD DURING HARD BRAKING AND RECALL NOTICE REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB

Incident date: Aug 1, 2013

2004 PONTIAC GRAN PRIX. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL ON EXHAUST MANIFOLD CAUSE VEHICLE ENGINE FIRE. *SMD THE CONSUMER STATAED THE VEHICLE HAS BEEN PARKED EVER SINCE THE FIRE. ALSO, THE HEAD GASKET WENT OUT AFTER THE FIRE. *JB

Fire

Incident date: Jan 1, 2016

CONSUMER WRITES IN REGARDS TO RESEARCH ON HYBRID VEHICLE AIR INTAKE FOR COOLING THE TRACTION BATTERY VENTING BACK INTO THE PASSENGER CABIN. *SMD

Incident date: Jan 1, 2016

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS ISSUES. *SMD THE CONSUMER ALSO STATED THE CHECK ENGINE, ABS AND TIRE PRESSURE LIGHT WAS ON. ALSO, THERE WAS A CLICK IN THE STEERING WHEEL WHEN TURNING IT, THE VEHICLE HAD AN OIL LEAK, FREON WAS LEAKING FROM THE VEHICLE. . *JB

Incident date: Dec 17, 2015

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more

Incident date: Oct 15, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE CLOSEST DEALER WHERE THE COOLANT WAS FLUSHED AND REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS LEAKING COOLANT AND NEEDED TO BE REPL... Read more

Incident date: Dec 5, 2012

I FINANCED MY CAR IN AND AROUND 3YRS AGO, IT WAS ON 48,000 WHICH WE THOUGHT WAS SUCH A GREAT DEAL. TABS AND REG. WAS DO COMING UP IN DEC WHICH WAS AND HOW OUR NITEMARE BEGAN, WE WERE TO GO GET EMISSIONS DONE LOW AND BEHOLD IT DIDN'T FAIL BUT ALSO DID NOT PASS IT CAME BACK NOT READY, WE DROVE IT FOR HRS WENT BACK STILL NOT READY,WE THEN HAD TO GET TABS SO CAR WOULD NOT GET TOWED. THE NEXT YEAR NO E... Read more

Incident date: Jul 30, 2015

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE CONTACT SMELLED SMOKE AND SAW FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 91,000. UPDATED 03/10/16*LJ UPDATED 03/14/16.*JB

Fire

Incident date: Jan 12, 2016

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE REVVED AND UNINTENDED ACCELERATED, WHILE DRIVING AT LOW SPEEDS. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL, SHIFTED THE GEAR INTO NEUTRAL, ENGAGED THE EMERGENCY BRAKE, AND COASTED THE VEHICLE OUT OF TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA... Read more

Incident date: Jan 1, 2016

2008 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR FILTER LEAKAGE AND ENGINE HYDRAULIC HOSE ISSUES. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND IT GOT TO THE POINT, WHERE IT STARTED FLASHING. AN ASSOCIATE AT AN AUTO PARTS STORE, INFORMED THE CONSUMER, IF THE AIR FILTER DID NOT WORK, THERE WAS A POSSIBILITY THE HYDRAULIC HOSE TO THE LINE OF THE ENGINE COULD BR... Read more

Incident date: Jan 7, 2015

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT OIL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VALVE COVER GASKET WAS LEAKING OIL ONTO THE MANIFOLD. AS A RESULT, THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,0... Read more

Incident date: Jan 7, 2016

TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND PARKING, THE DRIVER NOTICED A BURNING ODOR. THE DRIVER LIFTED THE HOOD AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE DRIVER USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE HOME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAI... Read more

Fire

Incident date: Jan 4, 2014

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE COOLANT AND ENGINE OIL WAS LOW. THE CONTACT REFILLED THE FLUIDS AND THE VEHICLE WAS RESTARTED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, SMOKE EMITTED FROM T... Read more

Fire

Incident date: Dec 31, 2015

TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOWING LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. T... Read more

Fire

Incident date: Jan 5, 2015

TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more

Fire

Incident date: Oct 30, 2015

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED ENGINE OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STAT... Read more

Incident date: Jul 2, 2015

TL* THE CONTACT OWNS A 1998 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, SMOKE EMITTED FROM THE ENGINE COMPARTMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED FLAMES EMITTING FROM THE ENGINE, WHICH MELTED ALL THE WIRES AND VALVE COVERS. THE FIRE DEPARTMENT WAS NOT CONTACTED. A FIRE EXTINGUISHER WAS USED TO EXTINGUISH THE FIRE AND NO INJURIES WERE REPORTED. FOUR MONT... Read more

Fire

Incident date: Sep 1, 2015

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE A... Read more

Fire

Incident date: Jan 24, 2013

TL* THE CONTACT OWNS A 2003 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 ... Read more

Fire

Incident date: Dec 6, 2015

MY FRONTIER DIED ON 12/6 / ON 12/7/2015, I HAD IT TOWED TO THE BOARDWALK NISSAN AND PAID $100 TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THE REPAIRS WOULD COST $10,500. THE RADIATOR CAUSED THE TRANSMISSION TO GO OUT IN TURN CAUSING THE COMPUTER PANEL TO BURN OUT. I ASKED THE SERVICE ADVISER WAS THERE SOMETHING I COULD'VE DONE TO PREVENT THE PROBLEM. HE SAID NO, THE PROBLEM HAPPENS. I THEN HAD ... Read more

Incident date: Dec 29, 2015

TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE TEMPERATURE GAUGE WENT TO ZERO AND THE "ENGINE HOT AC TURNED OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE... Read more

Incident date: Dec 1, 2015

1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECT AND REPAIR ISSUES. *SMD THE CONSUMER DID NOT STATE WHAT THE ISSUE WAS. *JB THE CONSUMER HAS SINCE SENT IN A RECALL NOTICE, REGARDING THE ENGINE. UPDATED 04/12/16.*JB

Incident date: Dec 1, 2015

2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE EN... Read more

Incident date: Dec 18, 2013

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AS A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FRONT DRIVER'S AND PASSENGER'S SIDE WEATHER DOOR STRIPPING WAS REPLACED H... Read more

Incident date: Nov 7, 2015

PER LEXUS TECHNICAL SERVICE BULLETIN EG002-97, WHICH DOESN'T APPEAR ON THE NHTSA WEBSITE BUT WHICH CAN BE FOUND ONLINE BY CLICKING ON THE LINK FROM POST #77 AT THIS WEB PAGE: HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/15699-9596-LS400-LOW-IDLE-ENGINE-DIES-AND-JERKING-THRE/PAGE-6 MY '96 LS400 HAS THE SAME ENGINE-STALL-AT-IDLE-AFTER-CONTINUOUS-LONG-DRIVE PROBLEM AS EVERY OTHER EARLY PRODUCTION... Read more

Crash

Incident date: Dec 24, 2008

TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE ENGINE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. NO FIRE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PLUG WIRES, VELOCITY BELT, DIP STICK, AND VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. TH... Read more

Fire

Incident date: Aug 27, 2014

2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT RECALL REIMBURSEMENT. *SMD MITSUBISHI STATED SINCE THE CONSUMER ALREADY HAD THE DRIVE BELTS REPLACED, HE WAS NOT ENTITLED TO REIMBURSEMENT. ACCORDING TO THE RECALL, THE BELT WOULD HAVE BEEN REPLACED FREE OF CHARGE, ONLY IF THE CONSUMER ENCOUNTERED A PROBLEM. THE CONSUMER HAD THE DRIVE BELTS REPLACED AS UNDER THE 60,000 MILE MAI... Read more

Incident date: Dec 17, 2015

TL* THE CONTACT OWNS A 2010 SUZUKI EQUATOR. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT MIXED IN WITH THE TRANSMISSION FLUID. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

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