Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 40,517 complaints — component: ENGINE AND ENGINE COOLING
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
May 12, 2016
Incident date: Jul 30, 2014
2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO ENGINE SEIZED DUE TO LOSS OF OIL PRESSURE AND ROTATING ASSEMBLY CAME THROUGH ENGINE BLOCK CAUSING ENGINE FIRE. CONSUMER REQUESTS REIMBURSEMENT FOR ENGINE EXHAUST MANIFOLD RECALL REPAIRS. *SMD GM DENIED THE CONSUMERS REQUEST, BECAUSE THEY CLAIMED THE REPAIR THAT WAS PERFORMED, WAS NOT THE REPAIR COVERED BY THE RECALL. THE CONSUMER STATED TH... Read more
Fire
Incident date: Nov 16, 2012
2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO INFORMATION SENT TO CUSTOMER SERVICE ABOUT VEHICLE FIRE AND ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED BY THE TIME HE RECEIVED THE RECALL NOTICE, THE VEHICLE HAD ALREADY CAUGHT ON FIRE. *JB
Fire
CHEVROLET
MONTE CARLO
(2001) — ENGINE AND ENGINE COOLING
May 10, 2016
Incident date: Feb 16, 2016
2001 CHEVROLET MONTE CARLO. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT VALVE COVER AND GASKET RECALL NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V701000. *JB
Incident date: May 2, 2016
2003 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO VEHICLE STARTS UP AND DRIVES FOR A WHILE THEN SHUTS DOWN WITHOUT WARNING. *SMD THE CONSUMER ALSO STATED THE IDLER ARMS AND CRANK SENSORS WERE REPLACED. *JB
Incident date: Jan 7, 2016
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK SHAFT AND CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE C... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: Apr 22, 2016
I WAITED FOR RECALL PARTS (IGNITION AND OIL LEAK) AND HAD THEM COMPLETED 4/13/16. ON 4/22/16 MY CAR STARTED SMOKING COMING OFF THE FREEWAY, I PULLED OVER AND THE ENGINE STALLED, PEOPLE YELLED TO GET OUT IT WAS ON FIRE. THE FIRE STARTED IN FRONT OF ENGINE AND PROCEEDED THOUGH ENGINE COMPARTMENT BURNING ALL PLASTICS AND WIRING. DEALERSHIP SAYS I'M RESPONSIBLE FOR THE DAMAGE SINCE I DIDN'T HAVE FULL ... Read more
Fire
PONTIAC
GRAND PRIX
(1997) — ENGINE AND ENGINE COOLING
May 2, 2016
Incident date: Jun 6, 2013
1997 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR ENGINE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE. *JB
Fire
Incident date: Apr 1, 2016
2012 INFINITI QX56. CONSUMER WRITES IN REGARDS TO ABNORMAL NOISE FROM TIMING CHAIN AREA AND MAY BE NECESSARY TO REPLACE THE VARIABLE VALVE TIMING CAMSHAFT SPROCKETS TO CORRECT THE PROBLEM. *SMD
Incident date: Jun 18, 2014
2006 HUMMER H3. CONSUMER WRITES IN REGARDS TO REPAIRS TO VEHICLE RADIATOR OVERHEATING PROBLEMS AND SEEKS REIMBURSEMENT FOR RECALL NOTICE 15042. *SMD THE CONSUMER STATED THE RADIATOR, THERMOSTAT AND WATER PUMP, WERE REPLACED ON MORE THAN ONE OCCASION. *JB
PONTIAC
GRAND PRIX
(2003) — ENGINE AND ENGINE COOLING
Apr 25, 2016
Incident date: Nov 10, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FLUID FROM AN UNKNOWN LOCATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER SCHEDULED AN APPOINTMENT IN MARCH 2016. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER CANCELLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT... Read more
Incident date: Mar 9, 2016
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 15V-701. *SMD
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR THE ENGINE AND ENGINE COOLING. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EX... Read more
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 2008 FORD F-450 SD. AFTER WATER WAS ADDED TO THE RADIATOR, THE CONTACT NOTICED THAT WATER LEAKED OUT OF THE HOSE. THE VEHICLE LEAKED RADIATOR FLUID FROM THE HOSE. IN ADDITION, THE EGR COOLER MALFUNCTIONED AND CAUSED THE AIR CONDITIONER TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGR COOLER, RADIATOR, AND HOSES NEEDED TO BE R... Read more
Incident date: Apr 21, 2016
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED FROM THE VALVE COVER GASKET ON THE REAR END OF THE VEHICLE. THE VEHICLE EMITTED BURNING OIL FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE NEEDED TO... Read more
Incident date: Apr 3, 2016
2015 SUZUKI BURGMAN AN650. CONSUMER WRITES IN REGARDS TO SPORADIC ENGINE POWER LOSS LASTING FOR A COUPLE OF SECONDS. *M
Incident date: Apr 12, 2016
THE WHOLE CAR BEEN DOWN; FORD CONSTANTLY TELL ME NOTHING WRONG, BUT THE MIDSIZE SUV HAS BEEN IN AND OUT OF SHOP JAN.25-FEB.18-FEB.22-AND APR.12 OF 2016 NOW YOU ALL TELL ME WHAT'S WRONG WITH THIS CAR? I LOST 4 DAYS OF WAGES PLUS 4 DAYS OF WORK AND NO ONE KNOWS WHO SHOULD BE REPLACING MY LOST WAGES ; PLUS FEES I PAID WELLS ROADSIDE SERVICES FOR THE TWO JUMPS AND 1TOW. FORD PAID FOR THIS LAST FLATB... Read more
Incident date: Apr 1, 2016
2006 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH ISSUES IN REPLACEMENT OF AUTO TENSIONER PIVOT BOLT SERVICE BULLETIN 09-007. *M THE CONSUMER DID NOT BELIEVE THE TSB WAS COMPLETED AS INDICATED BY THE DEALERSHIP. THE CONSUMER STATED THE OVERSIGHT, HAS LED TO A CATASTROPHIC MALFUNCTION OF THE VEHICLE.
Incident date: Jan 11, 1991
I BOUGHT THE TRUCK FROM A PRIVATE PARTY. AS IT WAS NOT REGISTERED, I HAVE NOT TRIED. I SUBSEQUENTLY OVERVIEW, THAT THE TRANSMISSION WAS NOT NORMAL. I LOOKED AT THE WORST DEFAULT OF THE FRONTIER ON THE INTERNET AND I FIND THAT EVERYONE HAS A PROBLEM RADIATOR CRACK LEAKED INTO TRANSMISSION FLUID. I HAVE BEEN TO THE GARAGE. THEY SAID THERE WAS COOLANT IN THE OIL TRANSMISSION. I HAD TO REPLACE THE TRA... Read more
Incident date: Apr 16, 2016
ON APRIL 17, 2016 AT 3.30 PM WHILE FORWARD PARKING MY VEHICLE, I EXPERIENCED A SUDDEN UNCONTROLLED ACCELERATION, RESULTING IN THE VEHICLE IMPACTING THE WALL IN FRONT OF MY PARKING SPOT. THE WALL WAS APX. 20 FT FROM THE CAR AT THE TIME OF THIS INCIDENT. I HAD MY FOOT ON THE BRAKE DURING THE LATER STAGES OF THE PARKING MANEUVER AND SPEED WAS MINIMAL <5 KM/H). BEFORE COMING TO A STANDSTILL, THE ENGIN... Read more
Crash
1 injured
Incident date: Apr 15, 2016
GENTLE PERSONS I WOULD LIKE DRAW YOUR ATTENTION TO A SAFETY ISSUE ASSOCIATED WITH MY VEHICLE (TOYOTA COROLLA 2007, VIN: [XXX]) LISTED ON NHTSA WEB SITE. HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=DRILLDOWN&TYPE=VEHICLE&YEAR=2006&MAKE=TOYOTA&MODEL=COROLLA&COMPONENT_ID=0&TYPENUM=1&SUBMIT=RETRIEVE+RECALLS&PRINTVERSION=YES I HAVE BEEN EXPERIENCING SIMILAR SUDDEN STOP... Read more
Incident date: Apr 15, 2016
GENTLE PERSONS: I WOULD LIKE TO DRAW YOUR ATTENTION TO A SAFETY ISSUE ASSOCIATED WITH MY VEHICLE (TOYOTA COROLLA 2007, VIN: [XXX]) LISTED ON NHTSA WEB SITE. NHTSA CAMPAIGN ID NUMBER: 10V384000 HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=DRILLDOWN&TYPE=VEHICLE&YEAR=2006&MAKE=TOYOTA&MODEL=COROLLA&COMPONENT_ID=0&TYPENUM=1&SUBMIT=RETRIEVE+RECALLS&PRINTVERSION=YES I ... Read more
Incident date: Apr 13, 2016
TO WHOM IT MAY CONCERN: MY 2003 TOYOTA CAMRY MAKES A RATTLE NOISE FROM THE ENGINE AREA AND IT'S MOST NOTICEABLE DURING IDLE OR LIGHT ACCELERATION. MY CAR HAS ONLY 35,000 MILES INSPITE OF IT BEING 13 YEARS OLD. CLEARLY, TOYOTA ACKNOWLEDGE THAT IT HAD A PROBLEM WITH THE MANIFOLD BUT SINCE MY CAR IS MORE THAN 6 YEARS OLD , TOYOTA WOULD NOT COVER IT BUT MY CAR HAS ONLY 35,000 MILES AND THIS PROBLEM... Read more
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2013 SUZUKI BURGMAN AN650 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V852000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DI... Read more
OLDSMOBILE
ALERO
(2003) — ENGINE AND ENGINE COOLING
Apr 13, 2016
Incident date: Mar 13, 2016
TL* THE CONTACT OWNS A 2003 OLDSMOBILE ALERA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE TEMPERATURE GAUGE INCREASED AND WHITE SMOKE OR MIST EMITTED FROM THE EXHAUST PIPE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE BLOCK WAS CRACKED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A RADIATOR SPECIALIST... Read more
Incident date: Apr 1, 2016
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NO RETURN COMMUNICATION FROM DEALERSHIP ABOUT VEHICLE REPAIRS FOR RECALL NOTICE 15V701. *SMD THE CONSUMER STATED AS SHE WAS GOING AROUND A CURVE ON A RAMP, THE VEHICLE STALLED. SHE HEARD A POPPING NOISE AND QUICKLY EXITED THE VEHICLE. THE VEHICLE BEGAN TO SMOKE AND SHORTLY THEREAFTER, THE FRONT END WAS ENGULFED IN FLAMES. UPDATED 01/03/1... Read more
Fire
MINI
COOPER CLUBMAN
(2008) — ENGINE AND ENGINE COOLING
Apr 12, 2016
Incident date: Feb 19, 2015
TIMING CHAIN GUIDE IS MADE OUT OF PLASTIC. IT BROKE APART AND FELL IN PIECES INTO THE OIL PAN. IT CAUSED THE ENGINE TO SEIZE AND THE VEHICLE WAS COMPLETELY INOPERABLE.
Incident date: Apr 8, 2016
ON 4/8/15, WHILE ABOUT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT, MY CAR STALLED WITHOUT ANY WARNING. STARTED UP AFTER TWO ATTEMPTS. SERVICE ENGINE LIGHT CAME ON AND HAS REMAINS ON CURRENTLY. CONTACTED NISSAN SPECIALIST ON A WEBSITE WHO ADVISED IT COULD BE CRANK POSITION AND/OR CAMSHAFT SENSOR(S). I TOOK IT TO FIRESTONE TO HAVE IT SCANNED. POSITIVE FOR CODES P0725(ENGINE SPEED SIGNAL CIRCUIT MALFUNCT... Read more
PONTIAC
GRAND PRIX
(1997) — ENGINE AND ENGINE COOLING
Apr 8, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTR... Read more
Incident date: Feb 11, 2016
NTSB: 2009 TOYOTA CAMRY: CONSUMER STATED THE VEHICLE HAD A CONSISTENT PROBLEM WITH THE LEFT SIDE MOTOR MOUNT, DOG BONE, AND A POOR QUALITY RUBBER INSULATOR COMPONENT. *SS THE CONSUMER STATED SHE WAS SHOWN WHERE THE INSULATOR HAD CRACKED AND SPLIT. *JB
CHEVROLET
SILVERADO 1500
(2001) — ENGINE AND ENGINE COOLING
Apr 4, 2016
Incident date: Apr 3, 2016
TRANNY, ABS, COOLING SYSTEM, TAILGATE, ETC. I BOUGHT THE TRUCK 2003 DIDN'T EXCHANGE TITLE UNTIL LATER RECALL WHEN I FIRST BOUGHT IT UNDER 50,000 MILE WARRANTY. I FILE AN COMPLAIN RECALL REPAIR STILL HAVING SAME PROBLEM. SAD THING MY FATHER IS AN RETIRED EMPLOYEE IN DALLAS LOCATION. RESEARCHED THE RECALLS FROM PREVIOUSLY AND PRESENT SAME RESULTS. THEY HAVE UNTIL 2 DAYS TO CONTACT ME @ [XXX] IN GOI... Read more
Crash
Fire
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
Apr 4, 2016
Incident date: Mar 21, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE REAR GASKET WAS LEAKING. THE CONTACT BECAME AWARE OF THE ISSUE DUE TO THE OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) FOR THE FRONT GASKET; HOWEVER, THE REAR GASKET WAS NOT A PART OF THE RECALL. THE CONTACT ALSO PREVIOUSLY EXPERIENCED AN ENGINE ... Read more
Fire
Incident date: Mar 21, 2016
VIBRATION IN DRIVE. STATIONARY AND DRIVING. VIN.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING
Mar 30, 2016
Incident date: Mar 1, 2016
1999 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE, SINCE THE FIRE OCCURRED A YEAR AGO. *JB
Fire
CHEVROLET
MONTE CARLO
(2002) — ENGINE AND ENGINE COOLING
Mar 30, 2016
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NECESSARY RECALL REPAIR PART WAS UNAVAILABLE. A REMEDY HAD NOT YET BEEN DETERMINED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR PART TO BECOME AVAILABLE TO THE PUBLIC... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE AND ENGINE COOLING
Mar 29, 2016
Incident date: Mar 1, 2016
2002 GRAND PRIX PONTIAC. CONSUMER WRITES IN REGARDS TO OIL LEAK RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE SPENT $600.00 TO GET THE VEHICLE FIXED AND IT STILL DID NOT CORRECT THE PROBLEM. *JB
Incident date: Mar 22, 2016
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WI... Read more
Incident date: Jul 10, 2015
CHRYSLER JEEP. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD
Fire
Incident date: Feb 10, 2016
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER INDICATED THAT THEY DID NOT HAVE THE TOOLS AND PARTS TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLI... Read more
CHEVROLET
MONTE CARLO
(2000) — ENGINE AND ENGINE COOLING
Mar 25, 2016
Incident date: Mar 19, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET MONTE CARLO. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY AND THE VEHICLE'S TEMPERATURE GAUGE ELEVATED. THE CONTACT POURED COOLANT INTO THE RADIATOR, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED. ... Read more
Incident date: Mar 8, 2016
TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, PLACED IN PARK, AND RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE RECURRED AFTER APPROXIMATELY SEVEN MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AW... Read more
Incident date: Nov 3, 2015
2007 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE APPEARS TO HAVE STARTED FROM UNDER FRONT HOOD. *SMD THE CONSUMER STATED SHE READ WHERE SIMILAR HONDA VEHICLES WERE CATCHING ON FIRE DUE TO A DEFECT WITH THE STEERING HYDRAULIC POWER STEERING HOSE AND SHE BELIEVED HER VEHICLE MAY BE IN THAT CATEGORY. *JB
Fire
Incident date: Dec 5, 2015
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL ... Read more
Incident date: Mar 1, 2016
2013 DODGE DART. CONSUMER WRITES IN REGARDS TO POWER BRAKE BOOSTER CONTAMINATION RECALL. *SMD THE CONSUMER STATED THE DEALER WAS UNABLE TO REMEDY THE DEFECT. THE CONSUMER STATED THE BRAKE DID NOT WORK EFFICIENTLY AND THE MOTOR SEEMED TO NOT FUNCTION PROPERLY WHEN ACCELERATING. OVER TIME, THE MOTOR ISSUE HAS WORSENED, WITH A LOT OF SHAKING AND NOISES, ALONG WITH SOME ACCELERATION ISSUES. *JB
Incident date: Mar 23, 2016
MY ENGINE CRADLE IS RUSTED/ROTTED OUT AND COMPLETELY UNSAFE TO DRIVE. I WAS TOLD IT CAN'T PASS INSPECTION AND WILL BE APPROXIMATELY $2,000 TO FIX. MY MECHANIC TOLD ME NOT TO DRIVE THE CAR ANYMORE, SINCE THE ENGINE COULD FALL OUT.AFTER RESEARCHING ONLINE, THIS IS A VERY COMMON PROBLEM WITH THE 2005 PACIFICAS. WILL THERE BE A RECALL? WOULD APPRECIATE IT IF SOMEONE WOULD GET BACK TO ME ASAP, SINCE I... Read more
Incident date: Jan 10, 2016
HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE ISSUES. *SMD THE CONSUMER STATED SHE WAS ON THE EXPRESS WAY, WHEN SHE STEPPED ON THE ACCELERATOR, THE VEHICLE SHUT OFF. THE CONSUMER LEARNED THERE WAS A RECALL ON THE ENGINE. HOWEVER, IT IS ON BACK ORDER. *JB
Incident date: Dec 1, 2014
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529. *LD
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
Mar 22, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
Incident date: Jan 18, 2016
2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER STATED ON JANUARY 18, 2016 THE VEHICLE CAUGHT ON FIRE. *JB
Fire
Incident date: Sep 30, 2010
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE CRANK SENSOR RECALL REPAIRS. *LD THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR WAS REPLACED ON SEPTEMBER 30, 2010. *JB