Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 40,517 complaints — component: ENGINE AND ENGINE COOLING
Incident date: Mar 16, 2018
2016 FORD FUSION WITH: 99D 1.5 L ECOBOOST ENGINE, 44W 6 SPEED AUTO TRANSMISSION. ENGINE HAS LOST POWER 3 TIMES WHILE DRIVING WITHIN A PERIOD OF 10 DAYS. ENGINE REMAINS RUNNING BUT WILL NOT ACCELERATE AND REMAINS IN "LIMP" MODE UNTIL THE CAR SUDDENLY ACCELERATES. NO ENGINE LIGHTS DISPLAYED. DEALER RAN DIAGNOSTIC TESTS WITHOUT FINDING ANY PROBLEM AND REFUSED TO INVESTIGATE WITHOUT A FAULT CODE. T... Read more
Incident date: Nov 30, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTO NATION FORD AT 713-489-2089 (LOCATED AT 12227 GULF ... Read more
CHRYSLER
PT CRUISER
(2005) — ENGINE AND ENGINE COOLING
Apr 3, 2018
Incident date: Sep 15, 2016
2005 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO THE FUEL LEAK LOCATION ON THE INLET NOZZLE FUEL TANK. *SMD THE DEALER STATED CHECK ENGINE LIGHT ON, CRACKED TRIM AROUND A/C UNIT, TRUNK WILL NOT STAY OPEN, FRONT BRAKES NEED REPLACING, AND REAR SHOCK NEED TO BE REPLACED. *TR
Incident date: Sep 12, 2017
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED COLORADO SPRINGS DODGE AT 719-428-6400 (LOCATED AT 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) AND WAS I... Read more
Incident date: Mar 20, 2013
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE ENGINE. *SMD THE CONSUMER STATED THE VEHICLE SHOOK VIGOROUSLY AND THE NOISE GREW LOUDER. THE DEALER ADVISED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE ALSO HAD A CONTINUOUS OIL LEAK. *JS
Incident date: Mar 20, 2017
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF SPRINGFIELD IN SPRINGFIELD, NEW JERSEY) WAS ... Read more
Incident date: Feb 16, 2018
I WAS NEVER NOTIFIED OF THE RECALL ON MY KIA OPTIMA. DRIVING HOME FROM WORK (NEW JERSEY) ON THE PA TURNPIKE WHEN THE ENGINE STOPPED. LUCKILY, I WAS NOT REAR-ENDED BY ANOTHER VEHICLE AND INJURED OR KILLED. I HAD THE CAR TOWED TO THE NEAREST AUTOBODY SHOP (PEP BOYS). THIS WAS LATE AT NIGHT, MOST BUSINESSES/PLACES WERE CLOSED. I INCURRED A TOWING BILL, HOTEL BILL, CAR RENTAL BILL AND SERVICE BIL... Read more
PONTIAC
GRAND PRIX
(2001) — ENGINE AND ENGINE COOLING
Mar 23, 2018
Incident date: Nov 22, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE LOW OIL INDICATOR ILLUMINATED. WHEN THE CONTACT EXITED THE VEHICLE, SHE NOTICED OIL ON THE GROUND LEAKING FROM THE ENGINE. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT AN OIL LEAK WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAL... Read more
Incident date: Mar 27, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE... Read more
MONACO COACH
DYNASTY
(2003) — ENGINE AND ENGINE COOLING
Mar 19, 2018
Incident date: Jan 12, 2018
WE HAD A HORRIFYING EXPERIENCE DUE TO A MASSIVE FUEL LEAK ON JAN 12, 2018, LESS THAN THREE MONTHS AFTER SERVICE HAD BEEN HAD BEEN COMPLETED AT CUMMINS CROSSPOINT ON OCT 18, 2017. CUMMINS HAD REPLACED THE ENGINE HARNESS ON THE ISL-400 ENGINE OF OUR MONACO MOTORHOME AS A RESULT OF AN EARLIER FUEL LEAK THEY DISCOVERED IN MAY OF 2017. CUMMINS CROSSPOINT ASSURED US, AFTER WE ASKED AT LEAST THREE T... Read more
Incident date: Nov 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) MONTHS AGO. THE DEALER (BMW OF FORT WALTON BEACH, 1000 N. BEAL PARKWAY, FORT WALTON BEACH, FL 32547, (850) 863-2167) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT EXPERIENCED SEVERAL FAILURES THAT PROGRES... Read more
Fire
Incident date: Feb 15, 2018
TL* THE CONTACT OWNS A 2013 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NIELSON FORD (375 NJ-23, SUSSEX, NJ 07461, (973) 702-8000) MULTIPLE TIMES, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND CONTINUE... Read more
Incident date: Mar 8, 2018
BMW. CONSUMER WRITES IN REGARDS TO 17V-676 BLOWER MOTOR WIRING AND 17V683 VALVE HEATER SAFETY RECALLS. *LD THE CONSUMER REQUESTED A WRITTEN RESPONSE PROVIDING INFORMATION ON WHEN THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR MAY BE AVAILABLE. *JS
Incident date: Feb 27, 2018
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE FUMES APPEARED FROM THE PCV VALVE HEATER, WHICH CAUSED SOME COMPONENTS TO MELT AND THE ENGINE TO FAIL. THE VEHICLE WAS TOWED TO BMW OF PEABODY (221 ANDOVER ST, PEABODY, MA 01960, (877) 530-0807), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMB... Read more
Fire
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2007 BMW 530XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470, (973) 696-6060) WAS CONTACTED AND CONFIRMED THAT THE REMEDY... Read more
Incident date: Dec 18, 2017
TL* THE CONTACT OWNS A 2007 BMW Z4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF LOUISVILLE (4 AUTOCENTER DR, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2008 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CO... Read more
Incident date: Feb 6, 2018
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PISCHKE MOTORS OF WEST SALEM, 1460 WI-16... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED WITHOUT WARNING. COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION. THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTUR... Read more
Incident date: Nov 15, 2017
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOSS BROTHERS CHRYSLER OF RIVERSIDE (8151 AUTO DR... Read more
Incident date: Jan 11, 2018
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALFA ROMEO OF HUNTSVILLE, 6523 UNIVERSITY DR NW STE A,... Read more
Incident date: Jan 15, 2018
I AM A NEW FORD OWNER. I BOUGHT MY USED FORD EXPLORER (VIN# [XXX]) ON 12/26/17. RIGHT NOW I AM WORRIED ABOUT MY FORD EXPLORER. MY ENTIRE FAMILY ( MY 2 KIDS, MY WIFE AND MYSELF ) HAS BEEN GETTING NAUSEOUS AND DIZZINESS LAST COUPLE WEEKS. I INSTALLED A MONOXIDE OF CARBON DETECTOR IN THE CAR AND IT DOESN'T STOP GOING OFF, IT BUZZES EVERY 60 SECONDS. OBVIOUSLY, THERE IS SOMETHING WRONG WITH THE C... Read more
Incident date: Dec 11, 2017
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THERE WAS NO DATE AS TO WHEN THE PA... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "... Read more
MERCEDES-BENZ
C300
(2017) — ENGINE AND ENGINE COOLING
Jan 12, 2018
Incident date: Feb 8, 2017
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT (310) 659-2980 (9250 BEVERLY BLVD,... Read more
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT/ANTIFREEZE CONSTANTLY HAD TO BE ADDED TO THE COOLANT/ANTIFREEZE RESERVOIR. INITIALLY, COOLANT WAS ADDED ONCE EVERY MONTH, BUT PROGRESSED TO ONCE EVERY TWO WEEKS. THE CONTACT STATED THAT THERE WAS NO VISIBLE EVIDENCE OF A COOLANT LEAK ON THE GROUND UNDER THE VEHICLE OR ANY ODOR OF BURNING COOLANT/ANTIFREEZE. RAY SKILLMAN HOOSI... Read more
Incident date: Jan 2, 2018
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE HEATING SYSTEM BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LO... Read more
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE LEAKED OIL CONTINUOUSLY, WHICH CAUSED THE BELTS IN THE ENGINE TO RUPTURE. ROCKVILLE BMW IN ROCKVILLE, MARYLAND PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FA... Read more
Incident date: Oct 25, 2017
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BMW OF MINNETONKA AT (952) 236-1263 (15802 WAYZATA BLVD, WAY... Read more
Incident date: Jan 3, 2018
TL* THE CONTACT OWNED A 2007 BMW X3. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT AND THEN SPREAD TO THE ENTIRE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO GEICO INSURANCE AND IT WAS LATER DETERMINED THAT THE F... Read more
Fire
Incident date: Sep 26, 2017
I AM WRITING ASKING FOR YOU TO LOOK INTO WHAT I CALL ENDANGERING TO MOTORIST IN OUR STATE, MORE SO OF A DANGER TO ME. I AM FORCED TO DRIVE W/ SOMETHING CONNECTED TO MY BODY, VEHICLE, OR ANYTHING THEY CAN POSSIBLY CONNECT TO A TOOL UTILIZED BY OUR LAW ENFORCEMENT AGENCIES. THE TOOL IS USED TO DO UNDERCOVER WORK/INVESTIGATIONS WHICH I WAS TOLD IT'S USED BY SPECIAL INVESTIGATIONS FOR THE POLICE DEPAR... Read more
Incident date: Dec 12, 2017
TL* THE CONTACT OWNS A 2007 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AT 1-800-831-1117. THE MANUFACTURER CONFIRMED THAT THE PARTS FOR THE FAILURE WERE NOT AVAILABLE, AND STATED NO GUARANTEE THAT THE PARTS WOULD BE AVAILA... Read more
Incident date: Aug 27, 2016
ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW... Read more
Crash
1 injured
Incident date: Sep 29, 2017
EMISSIONS PROBLEM AND REDUCED ENGIN POWER PROBLEM. BMW 2017 X3 ISSUE: WORN WASTE GATE VALVE/REPLACE TURBOCHARGER AND OIL FEED LINE TO THE TURBOCHARGER JULY 11, 2017: MILEAGE =79998/80008. ENGINE/SERVICE LIGHT ON. BMW DEALER CHECK, VEHICLE TEST, REPLACED VACUUM HOSE, TEST DROVE 10 MILES, NO WARNING. TJH ADVISED WARRANTY EXPIRED. SERVICE CHARGE= $168.42 AUG 10, 2017: MILEAGE = 81700. ... Read more
Incident date: Oct 27, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE OVERHEATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF FOR A COUPLE OF HOURS. THE VEHICLE WAS TOWED TO HEMBROOKE FORD (1900 HAMNER AVE, NORCO, CA 92860, PHONE NUMBER: (877) 384-5006) WHERE IT WAS DIAGNOSED THAT THERE WAS NO LEAK IN THE COOLI... Read more
Incident date: Oct 23, 2017
OIL COOLING HOUSING BROKE AND OIL SPRAYED ALL OVER THE HOT ENGINE. THE SMOKE WAS PRETTY INTENSE AND USED A FIRE EXTINGUISHER IN CASE THE OIL FLASHED OFF
Incident date: Oct 17, 2017
WELL FIRST MY ENGINE CONTROL MONITOR IS SENDING A BUNCH OF RANDOM OFF CODES FROM MA'S AIR SENSOR VOL LOW TO CRANKSHAFT SENSOR VOLUME LOW TO O2 SENSORS TO TRANSMISSION CODES, MY SIDE AIRBAG ON DRIVER SIDE BLUE UP OUT OF NO WERE MY KEY FOB STOPPED READING AND NOW MY CAR WON'T START I KNOW ALL OF A SUDDEN IT'S SENDING OFF CODES FOR CAMSHAFT SENSOR AND O2 SENSORS I BELIEVE THERE SHOULD BE A RECALL ON ... Read more
Incident date: Jul 13, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (401) 681-1... Read more
Incident date: Jul 26, 2016
I'M AN OWNER OF A TOYOTA CAMRY 2009 MY NAME IS [XXX] I HAVE JUST LEARNED TODAY THAT THERE IS A RECALL AND I'M ASKING FOR HELP WITH THE OIL PROBLEM. I'M ADDING QUARTS OF OIL AND BEFORE THE MAINTENANCE DATE FOR AN OIL CHANGE I AM BEING TOLD THERE'S NO OIL IN YOUR ENGINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Apr 1, 2017
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALL NOTICES RECEIVED. *LD THE CONSUMER STATED THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONSUMER WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. UPDATED 09/25/2017*JS
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR CONDITIONING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO ARAPAHOE HYUNDAI (9899 E ARAPAHOE RD, CENTENNIAL, CO 80112) WHERE IT WAS CONFIRMED THAT THE AIR CONDITIONING UNIT HAD A LEAK. THE AIR CONDITIONER FUEL VALVE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. *BF AIR CONDITION... Read more
Incident date: Sep 16, 2017
DRIVING MY 2015 FORD C-MAX AND ALL OF A SUDDEN I LOSE POWER. I PRESS THE GAS AND NOTHING. I WAS DRIVING THROUGH A INTERSECTION AND HAD TO COAST TO THE SIDE OF THE RODE. BIG RED TRIANGLE SHOW UP SAYING "STOP SAFELY NOW". CAR HAS BEEN AT THE DEALER FOR 4 DAYS, THEY ARE TRYING TO FIND THE PROBLEM. I HAVE READ ONLINE ABOUT THIS PROBLEM WITH MULTIPLE FORD VEHICLES AND A RECALL WAS CALLED FOR THE FOCUS... Read more
Incident date: May 1, 2017
2011 CHEVY AVEO. CONSUMER WRITES IN REGARDS TO VEHICE OVERHEATING AND BLOWN HEAD GASKET. *LD THE CONSUMER STATED THE VEHICLE HAS OVER HEATED A TOTAL OF 3 TIMES. THE LAST INCIDENT CAUSED THE HEAD GASKET TO BLOW. THE VEHICLE HAS ALSO EXPERIENCED LEAKS. UPDATED 09/18/2017*JS
MERCEDES-BENZ
E300
(2017) — ENGINE AND ENGINE COOLING
Sep 15, 2017
Incident date: Feb 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF CL... Read more
Incident date: Sep 2, 2017
I ONLY HAVE 44,000 MILES ON MY 2005 TOYOTA COROLLA AND THE AIR COMPRESSOR WENT OUT. I HAVE READ THAT THIS PROBLEM HAS OCCURRED IN NUMEROUS COROLLAS FROM THE SAME YEAR. I BELIEVE THIS NEEDS TO BE LOOKED INTO AND RECALLED OR I WILL SELL MY CAR AND NEVER BUY A TOYOTA AGAIN. I WILL ALSO POST ON SOCIAL MEDIA ABOUT TOYOTA'S NEGLIGENCE AND MISTREATMENT OF CUSTOMERS. I HAVE A 2 YEAR OLD DAUGHTER THAT NEED... Read more
Incident date: Sep 5, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED TWICE AND THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TOW TRUCK TO THE CONTACT'S RESIDENCE TO TAKE THE VEHICLE TO THE LOCAL DEALER (BUERKLE HYUNDAI, 3350 HWY ... Read more
Incident date: May 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAIL... Read more
Incident date: Aug 11, 2017
MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PR... Read more
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V868000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY... Read more
Incident date: Aug 12, 2017
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC), 12V353000 (ENGINE AND ENGINE COOLING), AND 14V165000 (STRUCTURE, VEHICLE SPEED CONTROL). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VE... Read more
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