Consumer Safety Complaints

Incident date: Jul 26, 2024

The contact owns a 2018 Ford Focus. The contact received a notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the engine was replaced; however, the contact stated that after the recall repair, the vehicle started to overheat. The contact added coolant to the vehicle, but t... Read more

Incident date: Dec 22, 2025

The contact's son owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle made an abnormal rattling sound, and the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who could not perform the repair. The contact was referred to another independent mechanic, where it was diagnosed that a crack in the ca... Read more

Incident date: Jan 2, 2024

The contact owns a 2017 Ford Focus. The contact stated that the engine was previously replaced due to a cracked engine block. The contact was provided a loaner vehicle during the several weeks the vehicle was being serviced. The contact received the recall notice of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling). The local dealer was contacted, and confirmed the parts status. The vehi... Read more

Incident date: Dec 27, 2025

The contact owns a 2022 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate, and the engine stalled. No warning lights were illuminated. The contact stated that the failure occurred while driving on a busy highway, and the contact's wife and four minor children were also occupants of the vehicle... Read more

Incident date: Apr 16, 2025

The contact owns a 2018 BMW 530E. The contact stated that while the vehicle was at the dealer for water pump repairs, the wrench warning light was illuminated, and the message "Passenger Seat Restraint Sensor Failure" was displayed. The contact stated that the dealer inspected the vehicle and diagnosed that the passenger's seat occupant weight sensor had failed. The vehicle was not repaired due t... Read more

Incident date: Dec 31, 2024

The contact owns a 2019 Kia Sportage. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle required 6 quarts of oil every 1,900 miles. The vehicle was recently taken to Valvoline, where an oil change was performed. The contact stated that while driving 60 MPH the following day, the vehicle started shuddering and misfiring, and the fail... Read more

Incident date: Dec 22, 2025

The contact owns 2017 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed to take the vehicle to the dealer. The vehicle was then taken to Firestone, where the contact was informed that there was no recall associated with the VIN. The contact related the failur... Read more

Incident date: Sep 30, 2025

The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled. During the failure, the warning message "Reduced Power" was displayed. The contact stated that after restarting the engine, the vehicle operated as intended; however, the failure reoccurred later. The vehicle was taken to the local mechanic who replaced the fuel injector, but the fai... Read more

Incident date: Dec 1, 2025

The contact owns a 2020 BMW M340I. The contact stated that upon starting the vehicle, the contact noticed a thick white smoke coming out of the exhaust pipes. In addition, the contact stated that there was an abnormal ticking sound coming from the engine while idling. There was no warning light illuminated. The vehicle had not yet been diagnosed or repaired. The manufacturer had yet to be notifie... Read more

Incident date: Dec 29, 2025

The contact owns a 2019 Infiniti QX50. The contact stated that the vehicle was taken to the dealer to be serviced for a different issue, and the dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The dealer advised the contact that the recall repair was on hold due to the fact that the remedy was not yet available. The contact was... Read more

Incident date: Dec 19, 2025

The contact owns a 2015 Ram 1500. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the failure persisted. The contact stated that while driving 55 MPH and merging onto the highway, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine and the Electro... Read more

Incident date: Dec 29, 2025

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 35 MPH, the low oil pressure warning light illuminated and flickered. The contact stated that the vehicle started vibrating. The contact was able to drive the vehicle to a local dealer. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact ... Read more

Incident date: Nov 3, 2025

The contact owns a 2019 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that lead was found in the oil pan. The vehicle remained at the dealer unrepaired. The contact was informed that the manufacturer was made aware of the failure and declined t... Read more

Incident date: Feb 1, 2025

The contact owns a 2023 KIA Telluride. The contact stated the vehicle was experiencing heating system failures. The contact stated that the vehicle was taken to the dealer on three occasions for heating and cooling failures. The dealer replaced an unknown sensor and the thermostat; however, the heat became inoperable. The contact stated that the heat was only operable while driving, and the vehicl... Read more

Incident date: Dec 26, 2025

The contact owns a 2013 Ford Escape. The contact stated that while attempting to start the vehicle in the winter, the coolant temperature warning light illuminated. The vehicle was taken to an Independent mechanic, where it was diagnosed that the coolant sensor needed to be replaced. The coolant sensor was replaced; however, the warning light remained illuminated. The contact related the failure ... Read more

Incident date: Dec 29, 2023

The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered... Read more

Incident date: Jan 22, 2024

The contact owns a 2012 Toyota Highlander. The contact stated that 5,000 miles after purchasing the vehicle, the contact noticed an oil leak. The contact performed the oil changes and had noticed that engine oil had leaked down onto the weather seal in the vehicle. The contact noticed several oil stains on the ground during rainy weather. The contact noticed that the new tires that the dealer inst... Read more

Incident date: Jun 1, 2025

The contact owns a 2023 Toyota Tundra. The contact stated that upon starting the vehicle, the contact noticed an abnormal and clamoring sound coming from the engine. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was ma... Read more

Incident date: Dec 29, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) advising that the parts needed to complete the recall repair were now available and to contact the local dealer. Upon contacting the local dealer, the contact was informed that no repairs would be performed on the vehicle unless the engine failure had occurred. T... Read more

Incident date: Dec 10, 2025

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Incident date: Feb 19, 2023

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into LIMP mode and the vehicle stalled. The vehicle overheated due to the radiator not functioning properly. The check engine and brake warning lights illuminated. The vehicle was able to restart after numerous attempts. The vehicle was taken to an independent mechanic, where unknown part... Read more

Incident date: Dec 2, 2025

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and there was a misfire coming from the engine. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failu... Read more

Incident date: Nov 23, 2025

The contact owns a 2020 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine oil light was flashing and turning on and off. The vehicle was taken to the local dealer, who confirmed that an oil consumption test was needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was appr... Read more

Incident date: Dec 23, 2025

The contact owns a 2015 Honda Accord. The contact’s son stated that while driving at an undisclosed speed, the vehicle stalled and failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was able to restart; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that there was a misfire in cylinder #2, causing engin... Read more

Incident date: Dec 22, 2025

The contact's father owns a 2015 Chevrolet Silverado 1500. The contact stated that while the owner was driving at an undisclosed speed, the engine made a tapping sound, and the vehicle stalled. The contact was unsure whether a warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the lifters and the camshaft had failed. The cost... Read more

Incident date: Dec 23, 2025

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact ha... Read more

Incident date: Dec 20, 2025

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving approximately 65 MPH, the check engine and several other warning lights were illuminated. The contact stated that the vehicle almost stalled and then lunged forward. The vehicle was driven back to the residence, and a local dealer was contacted. The contact had taken the vehicle to a local dealer, where it was not yet d... Read more

Incident date: Dec 13, 2024

The contact owns a 2018 Hyundai Sonata. The contact stated that while receiving an oil change, the technician advised that the oil level was very low. The contact stated that the low oil warning was intermittently illuminated. The contact was advised to take the vehicle to a dealer to be diagnosed. The contact had taken the vehicle to a local dealer, where an oil consumption test was performed. Th... Read more

Incident date: Jan 1, 2025

The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipes. There was no warning light illuminated. Upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was an oil leak coming from the engine. The contact had her son inspect the vehicle, and he discovered that... Read more

Incident date: Dec 22, 2025

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The contact stated that a month later, the dealer informed the contact that the recall repair had been performed and the vehicle was ready for pick up. The contact stated that the vehicle was picked ... Read more

Incident date: Dec 20, 2025

The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the engine overheating and the check engine warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that only a shield had been replaced. I... Read more

Incident date: Dec 21, 2025

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mech... Read more

Incident date: Dec 20, 2025

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 45-50 MPH, the oil pressure gauge suddenly dropped to zero(0), and a message stating that the oil pressure was low and to turn off the vehicle was displayed. The contact was able to pull over to the side of the road. Upon inspecting underneath the front end of the vehicle, the contact noticed that oil had spray... Read more

Incident date: Nov 25, 2025

The contact owns a 2010 BMW 528I. The contact stated that the vehicle was repaired under NHTSA Campaign: 23V707000 (Engine and Engine Cooling); however, the repair failed to prevent a failure. The contact stated that while attempting to start the vehicle, there was an abnormally loud rattling sound coming from under the hood. The check engine warning light was illuminated. The contact stated that ... Read more

Incident date: Nov 20, 2025

The contact owns a 2006 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. No warning light was illuminated. The contact was able to pull over to the shoulder of the roadway and noticed that engine oil was leaking onto the ground and the coolant level was abnormally low. The contact stated that the vehicle failed to re... Read more

Incident date: Nov 19, 2024

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving approximately 35 MPH, the vehicle lost automotive power with the check engine warning light illuminated and the message "Vehicle Might Lose Power" displayed. The vehicle remained at the residence, and the contact used a self-diagnostic tool to retrieve a fault code related to the coolant valve D. The contact determined ... Read more

Incident date: Nov 27, 2025

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving approximately 70 MPH, the vehicle stalled. The contact was able to coast to the highway divider and stop the vehicle. The contact stated there was no warning light illuminated. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that the vehicle was towed to a dealer. The de... Read more

Incident date: Dec 18, 2025

The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the engine revved, but the vehicle failed to accelerate over 60 MPH while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that two hours later, the contact restarted t... Read more

Incident date: Apr 1, 2024

The contact owns a 2021 Ford EcoSport. The contact stated that the engine seized while driving at an undisclosed speed. The vehicle was towed to the local dealer after several months, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Upon r... Read more

Incident date: Jun 19, 2024

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 45-50 MPH, the engine was overheating. Upon inspection, the contact noticed that the coolant level was significantly low. The contact added coolant to the coolant reservoir. Additionally, the contact noticed that coolant was leaking onto the ground. The vehicle was taken to an independent mechanic, where a coo... Read more

Incident date: Dec 19, 2025

The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (ENGINE AND ENGINE COOLING). The contact stated that the recall was received for a vehicle that was never purchased and never owned, and requested to be removed from the recall distribution list. The local dealer and manufacturer were notified of the error.

Incident date: Dec 10, 2025

The contact owns a 2014 Jeep Wrangler. The contact stated that while the vehicle was parked on a driveway on two occasions, the contact noticed that the vehicle was leaking oil onto the ground. The vehicle was towed to Seaside Park Service Center, where it was diagnosed with an oil filter housing failure. The contact was advised that it was a common failure. The mechanic recommended replacing the ... Read more

Incident date: Dec 13, 2025

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the contact's dad who was following behind the vehicle noticed oil splashing onto the front windshield of his vehicle. The contact's dad then noticed while the contact was driving uphill, oil was splashing out of the oil pan. In addition, the contact's dad noticed smoke coming out of the exhau... Read more

Incident date: Nov 18, 2025

The contact's girlfriend owns a 2021 Honda Accord. The contact stated that while his girlfriend was driving at an undisclosed speed, the check engine warning light and several other unknown warning lights illuminated. Additionally, the contact stated that the engine was slightly misfiring while driving. An independent mechanic replaced the spark plugs and the ignition coils at the residence; howev... Read more

Incident date: Dec 17, 2025

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving approximately 70 MPH, the vehicle started losing automotive power and stalled. The contact frantically maneuvered the vehicle across three lanes of highway traffic to get to the right shoulder and park the vehicle. During the failure, the check engine warning light and several other unknown warning lights illuminated. T... Read more

Incident date: Dec 12, 2025

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. Th... Read more

Incident date: Jan 1, 2025

The contact owns a 2019 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken for an oil change, and the contact was informed that the vehicle required an oil change every 10 days. Additionally, the contact stated that the vehicle was taken to the dealer after driving 1,000 miles after an oil change, and the dealer informed the contac... Read more

Incident date: Oct 6, 2025

The contact owns a 2023 Ram ProMaster 3500. The contact stated that while the vehicle was idling, there was an abnormal sound coming from the engine compartment. The contact checked under the hood and saw that the cooling fan was making a whirring" sound. The contact stated there was no warning light illuminated. The contact stated that the fan was revolving very slowly, and when the fan was touch... Read more

Incident date: Nov 21, 2025

The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (ENGINE AND ENGINE COOLING) and 25V322000 (EXTERIOR LIGHTING); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 70 MPH, the vehicle stalled. The message "Engine Stopped" was displayed on the instrument panel. The contact was able... Read more

Incident date: Dec 17, 2025

The contact owns a 2022 Chevrolet Malibu. The contact stated that on several occasions while driving approximately 50 MPH, the vehicle unexpectedly stalled and then went into LIMP Mode with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the turbo charger had failed, causi... Read more